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change without notice.
The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
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copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
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Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
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are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website:
parameter; add new UPC/EAN Supplemental options, Bookland ISBN format,
4State Post al, Inverse 1D, Data Matrix Inverse, Micro QR, QR Inverse, Aztec, Aztec
Inverse parameters.
Low Light Enhancement, and Presentation Mode Field of View parameters, remove
IBM XT bar code and keyboard from Keyboard Wedge section, ad d Code 128
Lengths and Post US4 options.
-06 Rev. A8/2008Add 2D decode zones, change UCC/EAN-128 code type name to GS1-128.
ivDS3408 Product Reference Guide
Table of Contents
About This Guide
Introduction.................................................................................................................... xiii
Configurations................................................................................................................ xiii
Chapter Descriptions..................................................................................................... xiii
Notational Conventions.................................................................................................. xiv
Related Documents....................................................................................................... xv
Service Information........................................................................................................ xv
The Symbol DS3408 Product Reference Guide provides genera l instructions for setting up, operating, maintaining,
and troubleshooting the DS3408 Standard Range and High Density digital scanners.
Configurations
This guide includes the following configurations:
•
DS3408-SF - Standard focus
•
DS3408-HD - High density scanning
Chapter Descriptions
•
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
•
Chapter 2, Scanning describes parts of the digital scanner, beeper and LED definitions, and how to use the
digital scanner in hand-held and presentation (hands-free) modes.
•
Chapter 3, Maintenance and Technical Specifications provides information on how to care for the digital
scanner, troubleshooting, and technical specifications.
•
Chapter 4, User Preferences provides programming bar codes for selecting user preference features for the
digital scanner.
•
Chapter 5, Decoding Preferences provides programming bar codes for selecting digital scanner preference
features.
•
Chapter 6, Keyboard Wedge Interface describes how to set up a Keyboard Wedge interface with the digit al
scanner.
•
Chapter 7, RS-232 Interface describes how to set up the digital scanner with an RS-232 host, such as
point-of-sale devices, host computers, or other devices with an available RS-232 port.
xivSymbol DS3408 Product Reference Guide
•
Chapter 8, USB Interface describes how to set up the digital scanner with a USB host.
•
Chapter 9, IBM 468X/469X Interface describes how to set up the digital scanner with IBM 468X/469X POS
systems.
•
Chapter 10, Wand Emulation Interface describes how to set up the digital scanner with a Wand Emulation
host.
•
Chapter 11, Scanner Emulation Interface describes how to set up the digital scanner with an Undecoded
Scanner Emulation host.
•
Chapter 12, 123 Scan describes the 123S can PC-b a s ed sca nn er configuration tool, and provides the bar
code to scan to communicate with the 123Scan program.
•
Chapter 13, Symbologies describes all symbology features and provides programming bar codes for
selecting these features for the digital scanner.
•
Chapter 14, Miscellaneous Scanner Option s includes features frequently used to customize how data
transmits to the host device.
•
Chapter 15, Advanced Data Formatting (ADF) describes how to customize scanned data befo re transmitting
to the host.
•
Appendix A, Standard Defaul t Parameters provides a table of all host devices and miscellaneous digital
scanner defaults.
•
Appendix B, Programming Reference provides a table of AIM code identifiers, ASCII character conversions,
and keyboard maps.
•
Appendix C, Sample Bar Codes includes sample bar codes of various code types.
•
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
•
Appendix E, ASCII Character Sets provides ASCII character value tables.
Notational Conventions
The followingconventions are used in this document:
•
Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.
•
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter settings.
* Indicates Default
*Baud Rate 9600
Feature/Option
NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note
will not result in physical harm to the reader, equipment or data.
CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage may
WARNING! This symbol indicates that if this information is ignored the possibility that serious personal
Related Documents
The Symbol LS/DS3408 Quick St art Guide, p/n 72-67131-xx, provides general information for getting started with
the digital scanner, and includes basic set up and operation instructions.
About This Guide xv
occur.
injury may occur.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, please contact that
business partner for support.
xviSymbol DS3408 Product Reference Guide
Chapter 1 Getting Started
Introduction
The Symbol DS3408 combines superior 1D and 2D omnidirectional bar code scanning and advanced ergonomics
to provide the best value in a digital scanner. Whether in hand-held mode or presentation (hands-free) mode in a
stand, the digital scanner ensures comfort and ease of use for extended periods of time.
Figure 1-1
The digital scanner supports:
•
•
DS3408 Digital Scanner
Keyboard Wedge connection to a host. The host interprets scanned data as keystrokes. This interface
supports the following international keyboards (for Windows
French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
Stan da rd RS-2 32 con nection to a host. Scan b ar code menus to set up communication of the digital scanner
with the host.
®
environment): North America, German,
1 - 2Symbol DS3408 Product Reference Guide
•
USB connection to a host. The digital scanner autodetects a USB host and defaults to the HID keyboard
interface type. Select other USB interface types by scanning programming bar code menus.This interface
supports the following international keyboards (for Windows
French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
•
Connection to IBM® 468X/469X hosts. Scan bar code menus to set up commun ication with the IBM te rmin al.
•
Wand Emulation connection to a host. The digital scanner connects to a portable data terminal, a controller,
or host which collects the data as wand data and decodes it.
•
Scanner Emulation connection to a host. The digital scanner connects to a port able d ata terminal / controller
which collects the data and interprets it for the host.
•
Synapse capability which allows connection to a wide variety of host systems using a Synapse and Synapse
adapter cable. The digital scanner autodetects the host.
•
Configuration via 123Scan.
Unpacking
Remove the digital scanner from its packing and inspect it for damage. If the digital scanner was damaged in
transit, contact Motorola Enterprise Mobility Support. See page xv for contact information. KEEP THE PACKING . It
is the approved shipping container; use this to return the equipment for servicing.
®
environment): North America, German,
Setting Up the Digital Scanner
Installing the Interface Cable
1.Loosen the two screws on the cable clamp at the bottom of the digital scanner and gently pull the clamp away
from the bottom of the digital scanner.
Figure 1-2
Loosening Screws on Bottom of Digital Scanner
Getting Started1 - 3
2.Open the clamp and plug the interface cable modular connector into the cable interface port on the bottom of
the digital scanner handle.
Figure 1-3
3.Gently tug the cable to ensure the connector is properly secured.
4.Close the clamp, push it back into place and tighten the screws on the clamp to secure the cable into the
Connecting the Interface Cable
bottom of the digital scanner.
Figure 1-4
5.Connect the other end of the interface cable to the host (see the specific host chapter for information on host
Securing the Clamp
connections).
NOTE Different hosts require different cables. The connectors illustrated in each host chapter are examples only.
The connectors may be different than those illustrated, but the steps to connect the digital scanner are the
same.
Removing the Interface Cable
1.Loosen the two screws on the cable clamp at the bottom of the digital scanner and gently pull the clamp away
from the bottom of the digital scanner.
2.Open the clamp and unplug the interface cable modular connector from the cable interface port on the bottom
of the digital scanner handle. Carefully slide out the cable.
3.Follow the steps for Installing the Interface Cable on page 1-2 to connect a new cable.
1 - 4Symbol DS3408 Product Reference Guide
Connecting a Synapse Cable Interface
NOTE Refer to the Synapse Interface Guide provided with the Synapse cable for detailed setup instructions.
Synapse Smart Cables enable interfacing to a variety of hosts. The Synapse cable has built-in intelligence to
detect that host.
To host
Synapse Smart Cable
Synapse Adapter Cable
To digital scanner
Figure 1-5
1.Plug the Synapse adapter cable (p/n 25-32463-xx) into the bottom of the digital scanner, as described in
Synapse Cable Connection
Installing the Interface Cable on page 1-2.
2.Align the ‘S’ on the Synapse adapter cable with the ‘S’ on the Synapse Smart Cable and plug the cable in.
3.Connect the other end of the Synapse Smart Cable to the host.
Connecting Power (if required)
If the host does not provide power to the digital scanner, connect an external power supply to the digital scanner:
1.Connect the interface cable to the bottom of the digital scanner, as described in Installing the Interface Cable
on page 1-2.
2.Connect the other end of the interface cable to the host (refer to the host manual to locate the correct port).
3.Plug the power supply into the power jack on the interface cable. Plug the other end of the power supp ly into
an AC outlet.
Configuring the Digital Scanner
To configure the digital scanner, use the bar codes included in this manual, or the 123Scan configuration program.
See Chapter 4, User Preferences for information about programming the digital scanner using bar code menus.
Also see each host-specific chapter to set up connection to a specific host type.
See Chapter 12, 123 Scan to configure the digit al scann er using this configu ration pr ogram. The program includes
a help file.
Chapter 2 Scanning
Introduction
This chapter provides beeper and LED definitions, techniqu es involved in scanning bar codes, general instructions
and tips about scanning, and decode zone diagrams.
Tether Plate
LED
Indicators
Scan Window
Figure 2-1
Scan Trigger
Parts
2 - 2Symbol DS3408 Product Reference Guide
Beeper Definitions
The digital scanner issues different beep sequences and patterns to indicate status. Table 2-1 defines beep
sequences that occur during both normal scanning and while programming the digital scanner.
Table 2-1
Standard Use
Short low/short medium/
short high beep sequence
1 short high beepA bar code symbol was decoded (if decode beeper is enabled).
4 long low beepsA transmission error occurred when scanning a bar code. The data
5 low beepsConversion or format error.
Lo/hi/lo beepsADF transmit error. See
Short high/short high/short high/long low
beep sequence
Parameter Menu Scanning
Short high beepCorrect entry scanned or correct menu sequence performed.
Long low/long high beep sequenceInput error; incorrect bar code, programming sequence, or
Beeper Definitions
Beeper SequenceIndication
Power up.
is ignored. This occurs if the digital scanner is not properly
configured. Check option setting.
Chapter 15, Advanced Data Forma tting
RS-232 receive error.
Cancel
scanned; digital scanner remains in ADF program mode.
.
Short high/short low beep sequenceKeyboard parameter selected. Enter value using numeric bar
codes.
Short high/short low/short high/short low
beep sequence
Short low/short high/short low/short high
beep sequence
Code 39 Buffering
Hi/lo beepsNew Code 39 data was entered into the buffer.
3 long high beepsCode 39 buffer is full.
Lo/hi/lo beepsThe Code 39 buffer was erased or there was an attempt to clear or
Lo/hi beepsA successful transmission of buffered data.
Successful program exit with change in parameter setting.
Out of host parameter storage space. Scan
on page 4-3
transmit an empty buffer.
.
Set Default Parameter
Scanning2 - 3
Table 2-1
Macro PDF
2 long low beeps File ID error. A bar code not in the current MPDF sequence was
3 long low beeps Out of memory. There is not enough buffer space to store the
4 long low beeps Bad symbology. Scanned a 1D or 2D bar code in a MPDF
5 long low beeps Flushing MPDF buffer.
Fast warble beepAborting MPDF sequence.
Lo/Hi beepsFlushing an already empty MPDF buffer.
ADF Programming: Normal Data Entry. Duration of tones are short.
Hi/Lo beepsEnter another digit. Add leading zeros to the front if necessary.
Lo/Lo beepsEnter another alphabetic character or scan the
Beeper Definitions (Continued)
Beeper SequenceIndication
scanned.
current MPDF symbol.
sequence, a duplicate MPDF label, a label in an incorrect order, or
trying to transmit an empty or illegal MPDF field.
End of Message
bar code.
Hi/Hi beepsEnter another criterion or action, or scan the
Hi/Lo/Hi/Lo beepsRule saved. Rule entry mode exited.
Hi/Lo/Lo beepsAll criteria or actions cleared for current rule, continue entering rule.
Low beepDelete last saved rule. The current rule is left intact.
Lo/Hi/Hi beepsAll rules are deleted.
ADF Programming: Error Indications. Duration of tones are very long.
Lo/Hi/Lo/Hi beepsOut of rule memory. Erase some existing rules, then try to save rule
again. (It is not necessary to re-enter the current rule.)
Lo/Hi/Lo beepsCancel rule entry. Rule entry mode exited because of an e rror or the
user asked to exit rule entry.
Lo/Hi beepsEntry error, wrong bar code scanned. Re-enter criterion or action.
All previously entered criteria and actions are retained. Criteria or
action list is too long for a rule.
Save Rule
bar code.
2 - 4Symbol DS3408 Product Reference Guide
Table 2-1
Host Specific
Beeper Definitions (Continued)
USB only
4 short high beepsDigital scanner has not completed initialization. Wait several
Short low/short medium/short high
beep sequence after scanning a USB
device type
Short low/short medium/short high
beep sequence occurs more than once
RS-232 only
1 short high beepA <BEL> character is received and Beep on <BEL> is enabled.
LED Definitions
In addition to beep sequences, the digital scanner uses a two-color LED to indicate st atus. Table 2-2 defines LED
colors that display during scanning.
Beeper SequenceIndication
seconds and scan again.
Communication with the bus must be established before the digital
scanner can operate at the highest power level.
The USB bus can put the digital scanner in a state where power to
the digital scanner is cycled on and off more than once. This is
normal and usually happens when the PC cold boots.
Table 2-2
OffNo power is applied to the digital scanner, or the digital scanner is on and ready to scan.
GreenA bar code was successfully decoded.
RedA data transmission error or digital scanner malfunction occurred.
Standard LED Definitions
LEDIndication
Scanning in Hand-Held Mode
Install and program the digital scanner (see Setting Up the Digital Scanner on page 1-2). For assistance, contact
the local supplier or Motorola Enterprise Mobility Support.
Scanning with the Digital Scanner
1.Ensure all connections are secure (see the appropriate host chapter.)
2.Aim the digital scanner at the bar code.
Scanning2 - 5
Figure 2-2
3.When the digital scanner senses movement, in its default Auto Aim trigger mode, it projects a red laser aiming
pattern which allows positioning the bar code or object within the field of view. (To turn of f the default Auto Aim
trigger mode, see Trigger Mode on page 4-8.)
Figure 2-3
If necessary, the digital scanner turns on its red LEDs to illuminate the target bar code.
Scanning in Hand-Held Mode
Laser Aiming Pattern
2 - 6Symbol DS3408 Product Reference Guide
4.Center the symbol in any orientation within the aiming pattern. Be sure the entire symbol is within the
rectangular area formed by the brackets in the pattern.
1D bar code symbol
Aiming Pattern
Figure 2-4
5.Hold the trigger until the digital scanner beeps, indicating the bar co de is successfully decoded. For more
Centering Symbol in Aiming Pattern
2D bar code symbol
information on beeper and LED definitions, see Table 2-1 and Table 2-2.
This process usually occurs instantaneo usly. Steps 2 - 4 are repeated on poor quality or dif ficult bar code s, until the
bar code is decoded, the trigger is released, or the Decode Session Timeout occurs.
Scanning2 - 7
Aiming
Hold the digital scanner between two and nine inches (depending on symbol density; see Decode Zones on page
2-9) from the symbol, centering the aiming pattern cross hairs on the symbol.
The aiming pattern is smaller when the digital scanner is closer to the symbol an d larger when it is farthe r from the
symbol. Scan symbols with smaller bars or elements (mil size) closer to the digital scanner, and those with larger
bars or elements (mil size) farther from the digital scanner.
The digital scanner can also read a bar code presented within the aiming pattern but not centered. The top
examples in Figure 2-5 show acceptable aiming options, while the bottom examples can not be decoded.
Figure 2-5
012345
012345
Acceptable and Incorrect Aiming
012345
012345
2 - 8Symbol DS3408 Product Reference Guide
Scanning in Presentation Mode
The optional Intellistand adds greater flexibility to scanning operation. When you place the digital scanner in the
stand’s “cup,” the scanner’s built-in sensor places the scanner in presentation (hands-free) mode. When you
remove the digital scanner from the stand it operates in its normal hand-held mode.
Adjust angle of
scanner “cup”
Scanner “Cup”
Figure 2-6
Inserting the Digital Scanner in the Intellistand
Adjust height of
IntelliStand
To operate the digital scanner in the Intellistand:
1.Connect the digital scanner to the host (see the appropriate host chapter for information on host connections).
2.Insert the digital scanner in the Intellistand by placing the front of the digital scanner into the stand’s “cup” (see
Figure 2-6).
3.Use the Intellistand’s adjustment knobs to adjust the height and angle of the digital scanner.
4.Center the symbol in the aiming pattern. The entire symbol must be within the brackets.
5.Upon successful decode, the digital scanner beeps and the LED turns green. For more information on beeper
and LED definitions, see Table 2-1 and Table 2-2.
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