MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
OCAP™, CableCARDTM, M-CardTM, and DOCSIS® are trademarks or registered trademarks of Cable Television
Laboratories, Inc. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual
property rights. Use of this copyright protection technology must be authorized by Rovi, and is intended for home and
other limited viewing uses only unless otherwise authorized by Rovi. Reverse engineering or disassembly is prohibited.
All other product or service names are the property of their respective owners.. All other product or service names are
the property of their respective owners.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
•Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
IMPORTANT SAFETY CONSIDERATIONS
The DCX3510-M set-top requires careful handling to avoid potential damage to its internal hard disk drive or the loss of
recorded data. Be sure to follow these requirements during transportation and installation.
The plug is the main disconnect device. It shall remain readily accessible and operable.
The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
During Transportation to the Subscriber Home
Transport the cable terminal in its shipping box or an equally padded container.
Do not expose the terminal to rain or moisture.
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Safety & Regulatory Information B
During Installation
•Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of
air through the ventilation openings.
•Install the terminal so that its position does not interfere with its proper ventilation. For example, do not
place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.
•Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of
the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is
permitted as long as the air surrounding the terminal does not exceed 40º C (104º F).
• Place the terminal on a flat surface not prone to vibration or impact.
• Do not install the terminal in an area where condensation occurs.
• To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not
plug the AC power cord into a switched power outlet.
•To avoid shock and vibration damage to the internal hard drive, do not move the terminal while it is
plugged in.
•To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting
power before moving the terminal.
FCC Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and set-top.
• Connect the equipment into an outlet on a circuit different from that to which the set-top is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to
operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
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Safety & Regulatory Information B
Caring for the Environment by Recycling
FCC Declaration Of Conformity
Motorola Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX 3510 set-top
complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
Canada Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
When you see this symbol on a Motorola product, do not dispose of the product
with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste.
Some countries or regions, such as the European Union, have set up systems to
collect and recycle electrical and electronic waste items. Contact your local
authorities for information about practices established for your region. If collection
systems are not available, call Motorola Customer Service for assistance.
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Software License B
Software License
ii
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE,
FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE
RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING
THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS
OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU
AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS
SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE
RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION
AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER,
AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on line” or electronic documentation.
Software provided by third parties may be subject to separate end user license agreements from the manufacturers of
such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any
subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the
ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only
if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time
transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not
transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other
person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with
the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the
Software, including but not limited to, modifying the Software to make it operate on non compatible hardware. (4)
Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software
programs or documentation. (5) Export the Software or the Product components in violation of any United States export
laws.
The Product is not designed or intended for use in on line control of aircraft, air traffic, aircraft navigation or aircraft
communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS
THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU
REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other
intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall
at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under
this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text
incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws
and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is
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Software License B
strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights
under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of
Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if
you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with
the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the
Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer
Software clause at 52.227 7013. The contractor/manufacturer is Motorola Mobility, Inc., 101 Tournament Drive,
Horsham, PA 19044.
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Contents B
Contents
Safety & Regulatory Information .................................................................................................. i
Software License .......................................................................................................................... iv
This manual provides instructions for cable operator personnel to install the Motorola
DCX3510-M All-Digital High-Definition Dual Tuner DVR Cable Set-top. This unit includes a
high-end processor, expanded memory, and enhanced graphics to support digital and ondemand broadcast and interactive services. It provides a full complement of
interconnection options.
The DCX3510-M provides advanced capabilities, including:
• Authorization and purchase of on-demand programming
• Dual High-Definition (HDTV) decode of MPEG-2, MPEG-4 AVC (H.264), and VC-1
• HDTV output through component video (YPbPr), High-Definition Multimedia
Interface™ (HDMI™), or IEEE-1394
• Surround-sound audio through a variety of digital interconnection options
• Dual-tuner DVR functionality to pause and time shift live video and seamlessly record
in conjunction with the Interactive Programming Guide (IPG)
• DOCSIS 2.0+ embedded Cable Modem with support for DSG
• Ethernet and Universal Serial Bus (USB) 2.0 ports for future home networking
applications
• Adaptability to various software platforms
As with all Motorola digital cable set-tops, the hardware features are enabled by core
operating and third party application software.
ο HDMI (also compatible with DVI using an HDMI-to-DVI converter cable)
ο Component video (YPbPr)
ο IEEE-1394
• Standard-Definition video output through Baseband
• Audio output through:
ο S/PDIF optical digital audio connections
ο One volume-adjustable Baseband L/R stereo analog audio connection
Standard DVR Functionality
DVR functionality integrated with the IPG enables subscribers to:
• Pause, rewind, fast-forward, or record live TV
• Maintain a personal recorded program library and access it using the IPG
• Select programs to record across multiple channels and time slots
• Rewind and replay recorded programs
• Simultaneously watch two programs, switching easily between them using the swap
key
• Record a program in the background while viewing another live program
• Simultaneously record programs from two channels while watching a different pre-
recorded program, with the ability to switch viewing between any of the three
programs
Motorola cannot guarantee the exact amount of programming that each subscriber will
be able to record. The approximate time depends on the programming type and the drive
size:
Table 1: DVR recording time guidelines
Estimated Recording Hours For:
Model Drive Size
DCX3510-M 500 GB 350 to 700
All times are approximate. The actual hours a subscriber can record are a function of
program bit rate, the IPG type, and the reserved buffer space.
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a
searchable solutions database, technical documentation, and low-priority issue creation
and tracking. For specific toll-free numbers when calling from outside the United States,
please refer to the product manual or our web page.