Motorola DCT6400 User Manual

User Guide

DCT6400 Series High Definition Dual Tuner DVR Cable Receiver

N O I

INFO

U N

E D I

O M E

L E S

CAUTION

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RISK OF ELECTRIC SHOCK

TO REDUCE THE RISK OF ELECTRIC SHOCK,

CAUTION:

DO NOT REMOVE COVER (O R BACK) . NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

REPAIRS

If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.

NOTE TO CATV SYSTEM INSTALLER

This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.

EXAMPLE OF ANTENNA GROUNDING

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IMPORTANT SAFETY INSTRUCTIONS

1 Read instructions

All the safety and operating instructions should be read before the appliance is operated.

2 Retain instructions

The safety and operating instructions should be retained for future reference.

3 Heed warnings

All warnings on the appliance and in the operating instructions should be adhered to.

4 Follow instructions

All operating and use instructions should be followed.

5 Cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

6 Attachments

Do not use attachments not recommended as they may cause hazard.

7 Water and moisture

Do not use this equipment near water; for example, near a bathtub, wash bowl, kitchen sink, or laundry-tub, in a wet basement, or near a swimming pool, and the like.

8 Accessories

Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall causing serious injury and serious damage to the appliance. Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the equipment. Any mounting of the appliance should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

9 Ventilation

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the equipment and to protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface. Equipment should never be placed near or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless proper ventilation is provided.

10 Power sources

This product should be operated only from the type of power sources indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your local power company. For equipment intended to operate from battery power, or other sources, refer to the operating instructions.

11 Ground or polarization

This equipment may be equipped with a polarized alternating-current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

12 Alternate warnings

This equipment may be equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This pin will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

13 Power cord protection

Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the appliance

IMPORTANT SAFETY INSTRUCTIONS

14 Outdoor Antenna Grounding

If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges.

15 Lightning

For added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

16 Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.

17 Overloading

Do not overload wall outlets and extension cords as this can result in a risk of fire or electrical shock.

18 Object and liquid entr y

Never push objects of any kind into this equipment through openings, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

19 Servicing

Do not attempt to service this equipment yourself, as opening or removing covers may expose you to dangerous voltage or other hazards, refer all servicing to qualified service personnel.

20 Damage requiring service

Unplug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions:

When the power supply cord or plug is damaged.

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If the equipment has been exposed to rain or water.

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If liquid has been spilled, or objects have fallen into the equipment.

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If the equipment does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the equipment to its normal operation.

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If the equipment has been dropped or cabinet has been damaged.

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When the equipment exhibits a distinct change in performance, indicating a need for service.

21 Replacement parts

When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.

22 Safety check

Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks to determine that the product is in proper operational condition.

IMPORTANT SAFETY INSTRUCTIONS

23 Battery usage

Notwithstanding any information provided by Motorola in this manual regarding the use of batteries, the end user assumes all responsibility and liability to use and dispose of batteries in accordance with all applicable laws, rules and regulations. Motorola will not be liable to anyone for the end user's failure to use and/or dispose of batteries in the proper manner and in accordance with such laws, rules and regulations, or for any defect contained in batteries which may cause injury damage to persons or property.

24 Heat

This product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

• Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR

2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREF U LLY BEF OR E YO U USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

SOFTWARE LICENSE You may:

USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another

person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or

disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

For technical support of your Receiver, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your cable TV service, call your local cable service provider. For Motorola consumer cable products, education, and support:

http://www.motorola.com/broadband

___________________________________________________________________________________ Copyright © 2004 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used

to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital, ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. All other product or service names are the property of their respective owners.

DCT6400 Series User Guid e

CONTENTS

Introduction......................................................................................... 3

Operation ............................................................................................. 6

Turning Power On and Off............................................................ 6

Changing Channels ...................................................................... 6

Adjusting the Volume...................................................................6

Interactive Program Guide............................................................ 6

Digital Video Recorder (DVR)............................................................. 7

What is DVR?................................................................................7

Optimizing Your DCT* For High Definition TV ................................... 9

User Settings............................................................................... 11

On-Screen Graphics.......................................................................... 14

Connec ting Your DCT*...................................................................... 15

Video Opt ions.............................................................................. 16

Importa nt Sa f e ty Co ns iderations ............................................... 17

Connecting Your DCT* to a HDTV – Video Only.............................. 18

Connecting Your DCT* to a HDTV – Audio Only.............................. 20

Connecting Your DCT * to an A/V Recei ver – Audio Only................ 22

Connecting Your DCT* to a Stereo TV.............................................. 24

Connecting Your DCT* to a Stereo TV and Stereo VCR.................. 26

Connecting Your DCT * to an A/V Recei ver, TV, and VCR................ 28

Recording Your Co n ne c t io ns........................................................... 30

Data Devices...................................................................................... 31

Data Features.............................................................................. 31

Troubleshooting................................................................................ 32

DCT6400 Series User Guid e

INTRODUCTION

Welcome and congrat ulations on receiving a Motor ola DCT6400 Series High Definition Dual Tuner DVR Cable Receiver, one of the most advanced interac tive digital cabl e receivers available today. With the DCT*, Motorola has mer ged the extraordinary feat ur es of digital cable – the seemingly endless programming options, interactive program gui des, Video on Demand (VOD), and commercial free, CD quality m usic – with the flexibility of dual tuner digital video r ec or ding (DVR) and the incredible pi c ture quality and sound of high definit ion TV (HDTV).

The DCT* includes an “Entertainment Package” that enables a di rect digital connect ion to consumer audio and video devic es t hr ough 1394-DTV and DVI int erfac es. The DCT* is fully equipped with a f actor y install ed hard drive for hours of DVR functionalit y , whic h includes the capabilit y of recor ding high definiti on (HD) progr ams and watch and record functionality.

This User Guide introduc es you t o the basic features of the DCT *, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. Please take a few moment s to r ead through this User Guide as the configuration diagrams, on-screen menu descr iption, and troubl eshooting section will help you make the most of your home entertai nment experience.

To determine which features of digital cable are pr ov ided i n y our servic e area, please check with your local cable operat or . T hey will be happy to provide instructions for these optional services.

In this manual, DCT* refers to the DCT6400 Series of High Definition Cable Receivers: the DCT6408, DCT6412, and DCT6416.

AUDIO IN (R/L)*

AUDIO OUT (R/L)

ETHERNET

DVI - D O U T

Message Indicator

Lights when a message is waiting

POWER switch

FRONT PANEL

USB VIDEO IN L AUDIO IN R

Dual Tuner DVR / HDT V Capa ble

Displays current channel and program information

Turns the DCT* on or off

MENU switch

Displays the menu area

INFO switch

RSO

INFO

POWER

MSGS.

USB*

Connects to support devices

Connects to cable signal

from your service provider

(Not supported by all program guides.)

CURSOR

Moves cursor around program guide and menu screens

AUDIO IN (L/ R)*

Connects to a CD player or stereo tuner

VIDEO IN*

Connects to baseband video output of a VCR, camcorder, or other video device

Connects to a CD player or stereo tuner

CABLE IN

CABLE

Enables DCT* to control a VCR

while recording a selected program.

Connects to support devices

Supports PC

Connects to audio input of a stereo receiver

networking

USB*

Connects DCT*

to a high-definition TV

USB

POWER indicator

Lights to indicate DCT* is on

DVIETHERNET*

AUDIO IN

AUDIO OUT

Pass Card

DCT6400 Series User Guid e

RECORD

REM OTE

Display

Displays channel number and time of day

SPDIF

Provides Dolby Digital 5.1 audio or PCM audio

RECORD Indicator

Lights to indicate the DVR is recording

SELECT switch

Selects menu options

GUIDE switch

Displays the program guide

OPTION switch

Records programming using the DVR feature

HANNE

OPT ION

GUI DE

SELECT

REMOTE indicator

Lights to in dicate remote control is in use

CHANNEL

Scrolls down or up through the channels

VIDEO IN*

Connects to baseband video output from a VCR, camcorder, or other video device

VIDEO OUT

Delivers video to an external device, such as a TV or VCR

SM ART C ARD

SMART CARD*

Supports electronic comm erc e using a Smart Card

BACK PANEL

AC Switched Outlet

Connect AC power cord from another device, such as a TV or VCR

VIDEO

IN OUT

SPDIF

S-VIDEO

YPb

Y Pb Pr

Delivers component video

Your DCT* may not support all of the inputs and outputs shown.

IEEE 1394

OPTICAL

SPDIF

IEEE 1394

Connects to audio and video devices

OPTICAL SPDIF

Provides Dolby Digital 5.1 audio or PCM audio

S-Video

Connect to S-Video input of TV or VCR

OPERATION

Turning Power On and Off

Press POWER on the front panel to turn the DCT* on or off. When using the remote control, be sure it is in cable mode by pressing pressing

POWER.

CABLE before

Changing Channels

You can change channels i n two ways:

• Press

• Enter the number of the channel you wish to view using the number

CHANNEL

press channel select ion.

keys on the remote control.



or  on the front panel of the DCT*, or

or - on the remote control to step t hrough the

Adjusting the Volume

Press VOLUME + or – on the remote control to adjust t he v olum e. W hen you adjust the volum e, t he v olum e scale is displayed on the screen. Press

MUTE on the remote control to turn the sound off and on again.

For best audio quality , use the r em ote control to set the DCT* to approximately ¾ of the maximum volume level and then adjust t he audio levels on external devices such as your TV or A/V Receiver.

Interactive Program Guide

The interactive program guide displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. I nteractive program guides can vary with each cable service pr ov ider . Ref er to t he interac tive program guide i nstr uc tion manual for detailed instructions.

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