Motorola DCT6400 User Manual

User Guide

DCT6400 Series
High Definition
Dual Tuner DVR
Cable Receiver

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CAUTION

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RISK OF ELECTRIC SHOCK

TO REDUCE THE RISK OF ELECTRIC SHOCK,

CAUTION:

DO NOT REMOVE COVER (O R BACK) .
NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR
MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN
EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY
INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the
user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may
be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the literature accompanying
the appliance.

REPAIRS

If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.

NOTE TO CATV SYSTEM INSTALLER

This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC that
provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close as possible to the point of cable entry as
practical.

EXAMPLE OF ANTENNA GROUNDING

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IMPORTANT SAFETY INSTRUCTIONS

1 Read instructions

All the safety and operating instructions should be read before the appliance is operated.

2 Retain instructions

The safety and operating instructions should be retained for future reference.

3 Heed warnings

All warnings on the appliance and in the operating instructions should be adhered to.

4 Follow instructions

All operating and use instructions should be followed.

5 Cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.

6 Attachments

Do not use attachments not recommended as they may cause hazard.

7 Water and moisture

Do not use this equipment near water; for example, near a bathtub, wash bowl, kitchen sink, or
laundry-tub, in a wet basement, or near a swimming pool, and the like.

8 Accessories

Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall
causing serious injury and serious damage to the appliance. Use only with a cart, stand, tripod,
bracket, or table recommended by the manufacturer, or sold with the equipment. Any mounting of
the appliance should follow the manufacturer’s instructions, and should use a mounting accessory
recommended by the manufacturer.

9 Ventilation

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of
the equipment and to protect it from overheating. The openings should never be blocked by
placing the product on a bed, sofa, rug, or similar surface. Equipment should never be placed near
or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless
proper ventilation is provided.

10 Power sources

This product should be operated only from the type of power sources indicated on the marking
label. If you are not sure of the type of power supplied to your home, consult your local power
company. For equipment intended to operate from battery power, or other sources, refer to the
operating instructions.

11 Ground or polarization

This equipment may be equipped with a polarized alternating-current line plug (a plug having one
blade wider than the other). This plug will fit into the power outlet only one way. This is a safety
feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug
should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the
safety purpose of the polarized plug.

12 Alternate warnings

This equipment may be equipped with a 3-wire grounding-type plug, a plug having a third
(grounding) pin. This pin will only fit into a grounding-type power outlet. This is a safety feature. If
you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete
outlet. Do not defeat the safety purpose of the grounding-type plug.

13 Power cord protection

Power supply cords should be routed so that they are not likely to be walked on or pinched by
items placed upon or against them, paying particular attention to cords at plugs, convenience
receptacles, and the point where they exit from the appliance

IMPORTANT SAFETY INSTRUCTIONS

14 Outdoor Antenna Grounding

If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable
system is grounded as to provide some protection against voltage surges and built-up static
charges.

15 Lightning

For added protection for this equipment during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the video product due to lightning and power line surges.

16 Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or where it
can fall into such power lines or circuits. When installing an outside antenna system, extreme care
should be taken to keep from touching such power lines or circuits, as contact with them may be
fatal.

17 Overloading

Do not overload wall outlets and extension cords as this can result in a risk of fire or electrical
shock.

18 Object and liquid entr y

Never push objects of any kind into this equipment through openings, as they may touch
dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill
liquid of any kind on
the product.

19 Servicing

Do not attempt to service this equipment yourself, as opening or removing covers may expose you
to dangerous voltage or other hazards, refer all servicing to qualified service personnel.

20 Damage requiring service

Unplug this equipment from the wall outlet and refer servicing to qualified service personnel under
the following conditions:

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When the power supply cord or plug is damaged.

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If the equipment has been exposed to rain or water.

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If liquid has been spilled, or objects have fallen into the equipment.

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If the equipment does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions, as an improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the equipment to its normal operation.

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If the equipment has been dropped or cabinet has been damaged.

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When the equipment exhibits a distinct change in performance, indicating a need for service.

21 Replacement parts

When replacement parts are required, be sure the service technician has used replacement parts
specified by the manufacturer or have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock, or other hazards.

22 Safety check

Upon completion of any service or repairs to this video product, ask the service technician to
perform safety checks to determine that the product is in proper operational condition.

IMPORTANT SAFETY INSTRUCTIONS

23 Battery usage

Notwithstanding any information provided by Motorola in this manual regarding the use of
batteries, the end user assumes all responsibility and liability to use and dispose of batteries in
accordance with all applicable laws, rules and regulations. Motorola will not be liable to anyone for
the end user's failure to use and/or dispose of batteries in the proper manner and in accordance
with such laws, rules and regulations, or for any defect contained in batteries which may cause
injury damage to persons or property.

24 Heat

This product should be situated away from heat sources such as radiators, heat registers, stoves,
or other products (including amplifiers) that produce heat.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’
Device

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in the residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

• Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence
Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product
identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product
marketed is identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to be within the
variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR

2.909. Operation is subject to the following condition: This device must accept any interference received,
including interference that may cause undesired operation. The above named party is responsible for
ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The
Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment
Regulations.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREF U LLY BEF OR E YO U
USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED
WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE
REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING
ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF
THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT
BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY
SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE
SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY,
“PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS
PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS
THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic
documentation. Software provided by third parties may be subject to separate end-user license
agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the
Software to the original customer and to any subsequent licensee for personal use only on the terms of
this License. Motorola and its third party licensors retain the ownership of the Software.

SOFTWARE LICENSE
You may:

USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another

person, but only if the person agrees to accept all of the terms of this License. If you transfer the
Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to
the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in
whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part,
to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate
the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,
decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the
Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be
displayed, any copyright notices or startup message contained in the Software programs or
documentation. (5) Export the Software or the Product components in violation of any United States
export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation
or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility.
MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL
NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks
and all other intellectual property rights subsisting in the foregoing, and all adaptations to and
modifications of the foregoing shall at all times remain with Motorola and its third party licensors.
Motorola retains all rights not expressly licensed under this License. The Software, including any
images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by
Motorola or its third party licensors and is protected by United States copyright laws and international
treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution or preparation of derivative works of the Software, any portion of the Product or the
documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License
constitutes a waiver of Motorola’s rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the
Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL
TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

Motorola is not responsible for any third party software that is provided as a bundled application, or
otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or

disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights
in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

Contact Us

For technical support of your Receiver, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.
For questions about your cable TV service, call your local cable service provider.
For Motorola consumer cable products, education, and support:

http://www.motorola.com/broadband

___________________________________________________________________________________
Copyright © 2004 Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used

to make any derivative work (such as translation, transformation or adaptation) without written
permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital
manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital,
ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories Licensing
Corporation. All other product or service names are the property of their respective owners.

© Motorola, Inc. 2004

DCT6400 Series User Guid e

CONTENTS

Introduction......................................................................................... 3

Operation ............................................................................................. 6

Turning Power On and Off............................................................ 6

Changing Channels ...................................................................... 6

Adjusting the Volume...................................................................6

Interactive Program Guide............................................................ 6

Digital Video Recorder (DVR)............................................................. 7

What is DVR?................................................................................7

Optimizing Your DCT* For High Definition TV ................................... 9

User Settings............................................................................... 11

On-Screen Graphics.......................................................................... 14

Connec ting Your DCT*...................................................................... 15

Video Opt ions.............................................................................. 16

Importa nt Sa f e ty Co ns iderations ............................................... 17

Connecting Your DCT* to a HDTV – Video Only.............................. 18

Connecting Your DCT* to a HDTV – Audio Only.............................. 20

Connecting Your DCT * to an A/V Recei ver – Audio Only................ 22

Connecting Your DCT* to a Stereo TV.............................................. 24

Connecting Your DCT* to a Stereo TV and Stereo VCR.................. 26

Connecting Your DCT * to an A/V Recei ver, TV, and VCR................ 28

1

Recording Your Co n ne c t io ns........................................................... 30

Data Devices...................................................................................... 31

Data Features.............................................................................. 31

Troubleshooting................................................................................ 32

2

DCT6400 Series User Guid e

INTRODUCTION

Welcome and congrat ulations on receiving a Motor ola DCT6400 Series
High Definition Dual Tuner DVR Cable Receiver, one of the most
advanced interac tive digital cabl e receivers available today. With the
DCT*, Motorola has mer ged the extraordinary feat ur es of digital cable –
the seemingly endless programming options, interactive program gui des,
Video on Demand (VOD), and commercial free, CD quality m usic – with
the flexibility of dual tuner digital video r ec or ding (DVR) and the
incredible pi c ture quality and sound of high definit ion TV (HDTV).

The DCT* includes an “Entertainment Package” that enables a di rect
digital connect ion to consumer audio and video devic es t hr ough
1394-DTV and DVI int erfac es. The DCT* is fully equipped with a f actor y
install ed hard drive for hours of DVR functionalit y , whic h includes the
capabilit y of recor ding high definiti on (HD) progr ams and watch and
record functionality.

This User Guide introduc es you t o the basic features of the DCT *,
outlines important safeguards, and provides several options for
integrating this component into your current entertainment system.
Please take a few moment s to r ead through this User Guide as the
configuration diagrams, on-screen menu descr iption, and troubl eshooting
section will help you make the most of your home entertai nment
experience.

To determine which features of digital cable are pr ov ided i n y our servic e
area, please check with your local cable operat or . T hey will be happy to
provide instructions for these optional services.

In this manual, DCT* refers to the DCT6400 Series of High Definition
Cable Receivers: the DCT6408, DCT6412, and DCT6416.

3

AUDIO IN (R/L)*

AUDIO OUT (R/L)

ETHERNET

DVI - D O U T

Message Indicator

Lights when a message is waiting

POWER switch

FRONT PANEL

USB VIDEO IN L AUDIO IN R

Dual Tuner DVR / HDT V Capa ble

Displays current channel and program information

Turns the DCT* on or off

MENU switch

Displays the menu area

INFO switch

U

RSO

R

C

INFO

MENU

POWER

MSGS.

ON

USB*

Connects to
support devices

Connects to cable signal

from your service provider

(Not supported by all program guides.)

CURSOR

Moves cursor around program
guide and menu screens

AUDIO IN (L/ R)*

Connects to a CD player or stereo tuner

VIDEO IN*

Connects to baseband video output of a
VCR, camcorder, or other video device

Connects to a CD player or stereo tuner

CABLE IN

CABLE

IN

Enables DCT* to control a VCR

while recording a selected program.

Connects to support devices

Supports PC

Connects to audio input of a stereo receiver

networking

IR

IR

USB*

Connects DCT*

to a high-definition TV

USB

POWER
indicator

Lights to indicate
DCT* is on

DVIETHERNET*

AUDIO IN

RL

AUDIO OUT

TV

Pass Card

4

DCT6400 Series User Guid e

RECORD

REM OTE

Display

Displays channel number
and time of day

SPDIF

Provides Dolby Digital 5.1 audio or PCM audio

RECORD Indicator

Lights to indicate the DVR is recording

SELECT switch

Selects menu options

GUIDE switch

Displays the program guide

OPTION switch

Records programming using the DVR feature

HANNE

L

C

OPT ION

GUI DE

SELECT

REMOTE
indicator

Lights to in dicate
remote control
is in use

CHANNEL

Scrolls down or
up through the
channels

®

VIDEO IN*

Connects to baseband video output from
a VCR, camcorder, or other video device

VIDEO OUT

Delivers video to an external
device, such as a TV or VCR

SM ART C ARD

SMART
CARD*

Supports electronic comm erc e using a
Smart Card

BACK PANEL

AC Switched Outlet

Connect AC power cord from
another device, such as a TV or VCR

VIDEO

IN OUT

SPDIF

L

S-VIDEO

YPb

Y Pb Pr

Delivers component video

Your DCT* may not support all of the inputs and outputs shown.

*

Pr

IEEE 1394

OPTICAL

SPDIF

IEEE 1394

Connects to audio and video devices

OPTICAL SPDIF

Provides Dolby Digital 5.1 audio or PCM audio

S-Video

Connect to S-Video input of TV or VCR

®

5

OPERATION

Turning Power On and Off

Press POWER on the front panel to turn the DCT* on or off. When using
the remote control, be sure it is in cable mode by pressing
pressing

POWER.

CABLE before

Changing Channels

You can change channels i n two ways:

• Press

• Enter the number of the channel you wish to view using the number

CHANNEL

CHANNEL

press
channel select ion.

keys on the remote control.



or  on the front panel of the DCT*, or

+

or - on the remote control to step t hrough the

Adjusting the Volume

Press VOLUME + or – on the remote control to adjust t he v olum e. W hen
you adjust the volum e, t he v olum e scale is displayed on the screen.
Press

MUTE on the remote control to turn the sound off and on again.

For best audio quality , use the r em ote control to set the DCT* to
approximately ¾ of the maximum volume level and then adjust t he audio
levels on external devices such as your TV or A/V Receiver.

Interactive Program Guide

The interactive program guide displays information about TV programs
and enables you to access features such as Parental Control or
Pay-Per-View. I nteractive program guides can vary with each cable
service pr ov ider . Ref er to t he interac tive program guide i nstr uc tion
manual for detailed instructions.

6

DCT6400 Series User Guid e

DIGITAL VIDEO RECO RDER (DVR)

The DCT* is equipped with an internal hard drive for DVR functionality,
which provides the ability to record both standard definition TV (SDT V)
and high definition TV programs. Storage tim e depends on t he v ideo
format and the bit rate at which it i s received.

What is DVR?

DVR stands for Digital Video Recorder. A standard VCR records and
plays analog video. DVR records and plays digit al vi deo. Unlike an
analog cassette t ape, the DCT*'s hard drive allows recordi ng and
playback to occur simultaneously.

DVR offers the ability to control your viewing experienc e by paus ing
(time shift ing) live TV and providing trick playback m odes (pause, fast
forward, slow forward, fast rewind, slow rew ind) . You may ex per ienc e a
slight delay betw een time shifted and live TV.

With the DCT*, you can:

Record Programming

Record hours of TV progr amming. The total hours of recorded content
will vary based on the storage c apac ity of your DCT* and type of content
(digital, analog, or HD) being recorded.

Maintain a Personal Program Library

Maintain a personal library of recorded programm ing, accessed by using
the electronic program guide (EPG).

Con trol Liv e TV

Pause, rewind, and fast-forward live TV.

Simultaneously Watch Two Programs

Watch two programs and easily switch between them using t he
key on your remote cont r ol. (Dependent upon program guide support .)

Simultaneous Watch and Record

Record one program in the back gr ound while viewing another live
broadcast at the sam e time.

7

SWAP

Simultaneously Record Two Shows

Record two programs fr om two different channels at the same time.

Simultaneously Record Two Shows and Watch a Recorded Program

Watch a program recor ded on y our DCT* while recording up to two other
programs at the same time. You can also easily switch viewing the pr e­recorded program and either of the programs you’re recording.

8

DCT6400 Series User Guid e

OPTIM IZING YOUR DCT* FO R HIGH DEFINITION TV

The DCT* enables you to vi ew HD programming. HDTV provides up to
twice the color r esol ution and up to six times the sharpness of standar d
definition T V.

The Motorola DCT* deliv ers high-quality video f or HDTVs using the
Y Pb Pr (component), DVI-D, and IEEE 1394 connectors. This section
describes how to use the on-screen display to set your DCT* t o
automatic all y optimize both standard and HD video based on your HDT V
and personal pref er enc es.

If you use the IEEE 1394 connect or , no adjustments to your setti ngs ar e
required.

You can use your on-screen menu to configure your HD settings for TV
type, DVI and/or Y Pb Pr video output, and closed captioning.

To access your HD settings:

1 Ensure that your DCT* i s pl ugged into a power outlet and is turned

off.

2 Press the MENU key on the front panel. If your TV is on, the

on-screen display menu appears listing t he set tings you can
configure.

DVI/YPbPr OUTPUT

RESTORE DEFAULT S

9

Use your remote contr ol or the cur sor key s on the front panel to navigate
the on-screen display :

• Press the

▲ and ▼

change. Press the

• To exit the setting and mov e to another setting, use the

keys to highlight the setti ng you wish to

►

key to select an option for that setting.

▲ and ▼

keys.

• To exit the menu and save your sett ings, press the

POWER or MENU

key.

The HD settings are described in the table on the following pages.

The DVI/YPbPr OUTPUT setting is dis play ed as Y P bP r OUTPUT if you
are not using the DVI video c onnec tion. The user settings will also be
displayed on the front panel LE D w hether your TV is off or on.

If the on-screen dis play m enu does not appear on y our HDTV s c r een,
your TV may not support the def ault video output setting. Use the DCT*
front panel LED to view and change y our s ett ings .

10

DCT6400 Series User Guid e

User Settings

Setting Description

TV Type Sets the aspect ratio. The LED panel displays the type you

select. Defaults to 16:9. Options are 16:9 for wide screen
TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard
TVs:

• 4:3 LETTERBOX fits wide scre en programming on the
screen by placing black bars at the top and bottom.

• 4:3 PAN/SCAN fills the screen by cropping the left and
right edges of widescreen programming.

DVI/YPbPr
Output

Sets the video display format for the component video
outputs. The LED panel displays the format you select.
Defaults to 1080i. Options are 1080i, 720p, 480p, or 480i.

Some TVs only support certain display formats. Check your
TV user manual for more information.

If you are not using an HDTV with the DCT*, selecting a
format other than 480i causes the on-screen display to go
blank. If this occurs, you can view the settings on the LED
panel to change the YPbPr Output back to 480i.

If you are not using the DVI video connection, the
DVI/YPbPr OUTPUT setting displays as YPbPr OUTPUT.

11

Setting Description

4:3 Override Sets the display format for 4:3 standard-definition

programming. If the YPrPb Output is set to 1080i, 720p, or
480p, this setting defaults to 480i. If the YPrPb Output is set
to 480i, this setting defaults to OFF and cannot be changed.
Optio n s a re:

• OFF displays non-high-definition programs having a 4:3
aspect ratio in wide screen format. On an HDTV, black
bars display on the left and right of the picture.
Selecting OFF for a 4:3 TV may result in a small picture
with black bars around it.

• 480i displays non-high-definition programs in their
original 480i format. Some TVs cannot display 480i
format on their component video inputs (Y Pb Pr).
Check the TV user manual for more information.
Graphics overlaying the video are displayed.

• 480p converts non-high-definition TV programs to a
higher-quality 480p format. Some TVs cannot display
480p format on their component video inputs (Y Pb Pr).
Check the TV user manual for more information.
Graphics overlaying the video are not displayed.

• Stretch automatically stretches all standard definition
programming to fill your widescreen display. Stretch can
only be selected if you have TV Type set to 16:9.

Closed Caption Turns closed captions off or on. The LED panel displays the

status of the closed captions. Default s to DISABLED.
Options are ENABLED or DISABLED.

Pen Size Sets the font size for closed captions. Defaults to AUTO.

Options are AUTO, STANDARD, LARGE, or SMALL.

Font Style Sets the font styl e for closed captions. Defaults to AUTO.

Options are AUTO, MONO SERIF, PROPORTION SERIF,
MONO NO SERIF, PROPORTION NO SERIF, CASUAL,
CURSIVE, or SMALL.

Foreground
Color

Foreground
Opacity

Sets the foreground color for closed captions. Defaults to
AUTO. Optio n s a re AUTO, WHITE, BLACK, RED, GR EEN,
BLUE, YELLOW, MAGENTA, or CYAN.

Sets the opacity of the closed captions foreground. Defaults
to AUTO. Options are AUTO, TRANSPARENT,
TRANSLUCENT, SOLID, or FLASHING.

12

DCT6400 Series User Guid e

Setting Description

Background
Color

Background
Opacity

Service
Selection

Settings Sets the default settings for closed captions (AUTO) or the

Restore Defaults Resets the on-screen display options to their default

Sets the background color for closed captions. Defaults to
AUTO. Optio n s a re AUTO, WHITE, BLACK, RED, GR EEN,
BLUE, YELLOW, MAGENTA, or CYAN.

Sets the background opacity for closed captions. Defaults to
AUTO. Options are AUTO, TRANSPARENT,
TRANSLUCENT, SOLID, or FLASHING.

Sets the service for closed captions. Defaults to AUTO.
Options are AUTO, PRIMARY LANGUAGE,
SECONDARY LANGUAGE, 3, 4, 5, or 6.

settings you have configured (USER). Defaults to AUTO.
Options are AUTO or USER.

settings.

13

ON-SCREEN G RAPHICS

The DCT* can generate graphics that overlay the video progr am ming or
fill the entire t elevision screen. Common examples include on-screen
menus (such as the User Setting menu), closed captions, and int eractive
program guides. T he DCT* overlays these graphics whenev er you open
a menu, enable closed capt ions, or scroll through a program grid.

On-screen graphic s are not available on all DCT* Y Pb Pr output setting
and video output combinations:

• On-screen graphic s are always available if your DCT* is connected
through the HD output s (DV I or Y Pb Pr)

• Standard defi nition connections (S-Video or c om posite Video) will
only display on-screen gr aphics if the YPbPr Outp ut is set to 480i

• On-screen graphic s will not be displayed when you are using the
IEEE 1394 connection on the rear panel of the DCT*

The YPbPr Output sett ing c an be c onfigured from the on-screen menu.

14

DCT6400 Series User Guid e

CONNECTING YOUR DCT*

This section describes how to connect the DCT* to your home
entertainment system.

Instructions and diagrams are included f or t he following connections to
the DCT*:

• High Definition Television (HDTV)

• A/V Receiver – Audio

• Stereo TV

• Stereo TV and Ster eo VCR

• A/V Receiver, TV, and V CR

In this manual, DCT* refers to the DCT6400 Series of High Definition
Cable Receivers: the DCT6408, DCT6412, and DCT6416.

Before you move or change com ponents on your entertainment system,
review the following:

• For basic cable connec tions, use 75-ohm coaxial cables equipped
with F-type connectors.

• Disconnect power f r om the DCT * before c onnec ting or changing
cable connecti ons.

For informat i on on connect ing for HDTV, see “Video Options” on the next
page.

CAUTION!

Do not place anything on top of the DCT*, especially other hom e
entertainment components . B e sure to provide adequate ventilation to
prevent overheat i ng.

15

Video Connection Options

The DCT* offers five different video connection options. Component
video, DVI, and IEEE 1394 allow you to view both HD and standard TV
programming. Composite video and RF coaxial connections allow you to
view only standard def inition TV programmi ng.

To determine whether your TV features component video, DVI,
IEEE 1394, S-Video, or composite video, check the manual supplied with
your TV.

Use the guidelines below to determine the best video connection for your
home entertainment system:

• Component video (Y Pb Pr) – HDTV and SDTV

The Y Pb Pr connectors on your DCT* pr ov ide HD c omponent
video.

• S-Video – SDTV

If component video connections are not available on your TV, use
the S-Video connection.

• Video (also referred to as composit e vi deo) – SDTV
If S-Video is not av ailable, use the composite video (

connection.

• RF Input – SDTV

If your TV only has an RF input, you can c onnec t t o the DCT * usi ng
a RF Modulator, which can be pur c hased at m ost electronics
stores.

• DVI or IEEE 1394 – HDTV and SDTV

DVI and IEEE 1394 offer higher quality HD video than component
video.

If your TV has a DVI input, connect to the DVI-D connections on
your DCT* instead of t he IEE E 1394 connection.

The IEEE 1394 is a video and audio connection, so no audio
connections are required if you are using the IEEE 1394
connection and you pl an to use your TV’s speakers as the primary
audio source.

HD video can only be viewed with DVI, IEEE 1394, or component video
connections.

16

VIDEO)

DCT6400 Series User Guid e

Important Safety Considerations

VENTILATE

2

inch space

2

2

inch

USB

VIDEO IN L AUDIO IN R

RSO

C

U

R

INFO OPTION

MSGS.

MENU GUIDE

ON REMOTE

POWER SELEC T

MUTE

P

RECORD

ANN

C

H

E

L

SMART CARD

Follow these important safety guideli nes when posit ioning and
connecting t he DCT*:

• Position the DCT* wi th at least 2 inches of space above and on all
sides

• Do not block the slots and openings i n the DCT*

• Do not place anythi ng on top of the DCT*

• Do not position the DCT * i n an encl osed space that would restrict

airflow around the unit

inch

• Do not position the DCT * near any ex ternal heat source that could
raise the temper ature around the unit. Do not place the DCT* on
top of another heat -producing electronic dev ic e.

• Allow for adequate ventilation around t he DCT* t o maintain normal
operating tem perature. Do not place the DCT* in a sealed
enclosure without pr ov iding for adequate airflow.

• Do not plug the AC power cord i nto a switched power o utlet.

17

DCT6400 Series

IEEE 1 394

CONNECTING YOUR DCT* TO A HDT V – VIDEO O NL Y

DVI

connection

CABLE/

ANTENN A IN

Component video

connection

ETHERNET

CABLE

IN

IR

USB

Cable in

Either / or

Component
Vide o In pu t

DVI-HDTV

IEEE 1394

Y

Pb

Pr

IEEE 1394
connection

DVI-D OUT

Pass Card

HDTV

VIDEO

OUT

SPDIF

IN

AUDIO IN

R

L

S-VID EO

YPb

Pr

OPTICAL

SPDIF

AUDIO OUT

TV

18

DCT6400 Series User Guid e

Connecting HDTV – Video Only

1 Connect an RF coaxial c able to the cable wall outlet and the

CABLE IN connector on the DCT*.

2 Connect the component video cables to the Y, Pb, and Pr

connectors on your HDTV and DCT*.

These connections s uppor t only the high-definition video connection
between the DCT* and the HDTV . T o connect the audio connec tions for
your HDTV, proceed t o the f ollowing page. To connect your audio
connections for an A/ V r ec eiv er, go to “Connecting Your DCT* to an A/V
Receiver – Audio Only.”

For information on configuring your DCT* settings, see “Optimizing Your
DCT* for High Definiti on TV.”

IEEE 1394

If your HDTV has an IEEE 1394 connector , you can use the IEEE 1394
for both your vi deo and audio connection: connect an IEEE 1394 cable to

IEEE 1394 IEEE 1394 connectors on your HDTV and DCT*.

the

On-screen graphics will not be displayed when you are using the IEEE
1394 connection on the rear panel of the DCT*.

DVI

If your TV has a DVI input, use the DVI connection for your video:
Connect a DVI cable to the

DVI-HDTV connector on your TV.

This connection supports only the high-definition video connection
between the DCT* and the HDTV . T o connect the audio connec tions for
your HDTV, proceed t o the f ollowing page. To connect your audio
connections for an A/ V r ec eiv er, go to “Connecting Your DCT* to an A/V
Receiver – Audio Only.”

DVI-D OUT connec tor on the DCT* and the

19

IEEE 1 394

DCT6400 Series

Optional

CONNECTING YOUR DCT* TO A HDT V – AUDIO ONLY

connection

ANTENN A IN

Audio

CABLE/

Optical

connection

CABLE

IN

OPTICAL

SPDIF

ETHERNET

DVI-D OUT

IR

USB

Pass Card

RINL

AUDIO OUT

TV

SPDIF

YPb

OUT

S-VID EO

Pr

OPTICAL

SPDIF

AUDIO IN

VIDEO

HDTV

INPUT

AUDIO LEFT

AUDIO RIGHT

20

DCT6400 Series User Guid e

Connecting HDTV – Audio Only

• Connect the stereo audio cable to the AUDIO R and L connectors on
the DCT* and the
HDTV.

If your equipment supports i t:

AUDIO LEFT and AUDIO RIGHT connectors on the

• The optical (
may be used in place of the stereo audio outputs (

OPTICAL SPDIF) or coaxial digital (SPDIF) audio outputs

AUDIO R and L). In

most cases these outputs offer a higher level of audio qualit y ,
including support for 5.1 Surround Sound.

For information on configuring your DCT* settings, see “Optimizing Your
DCT* for High Definiti on TV.”

21

IEEE 1394

DCT6400 Series

CONNECTING YOUR DCT* TO AN A/V RECEI VER – AUDIO ONLY

Audio

connection

R

DVD

CABLE/TV

VIDEO 2

IN

VCR

OUT

Digital audio

connection

CABL E

IN

AUDIO VIDEO

LVIDEOS-VIDEO

Optical

connection

ETHERNET

IR

USB

DVI-D OUT

Pass Card

TV

AUDIO IN

RINL

AUDIO OUT

SPDIF

YPb

VIDEO

OUT

S-VID EO

Pr

OPTICAL

SPDIF

Either / or

DIGITAL INPUT

COAX

OPTICAL

TV/MONITO R

OUTPUT

VIDEO S-VIDEO

SPEAKER

CONNECTORS

A/V receiver

22

DCT6400 Series User Guid e

Connect in g an A/V Receiver – Audio Only

There are three options available for audi o connections to your A/V
receiver:

• Optical (

• Coa xial (

• Stereo audio (

If your equipment supports i t, the optical (

SPDIF) audio output s may be used in place of the stereo audio out puts

(

AUDIO R and L). In most cases these outputs offer a higher level of audio

(

OPTICAL SPDIF)

SPDIF)

AUDIO R and L)

OPTICAL SPDIF) or coaxial

quality, i ncl uding support for 5.1 surround sound.

• Optical SPDIF: Connec t t he optical SPDIF cable to the

SPDIF

connector on the DCT* and the OPTICAL c onnec tor on the A/V

OPTICAL

receiver.

• SPDIF: Connect the digital audio c able to the SPDIF connector on
the DCT* and the

DIGITAL INPUT COAX connector on the A/V

receiver.

• Stereo audio: Connect the stereo audio cable to the

AUDIO R and L

connectors on the DCT* and the AUDIO L E F T and AUDIO RIGHT
connectors on the A/V rec eiver.

For information on configuring your DCT* settings, see “Optimizing Your
DCT* for High Definiti on TV.”

23

IEEE 1 394

DCT6400 Series

Either / or

Either / or

Video

CONNECTING YOUR DCT* TO A STEREO TV

RF (75 ohm)

connection

CABLE/

ANTENN A IN

CABLE

IN

Cable in

S-Video

connection

ETHERNET

DVI-D OUT

IR

USB

Stereo TV

INPUT

S-VIDEO

VIDEO

AUDIO LEFT

AUDIO RIGHT

Pass Card

RINL

AUDIO OUT

TV

AUDIO IN

connection

VIDEO

OUT

SPDIF

Pr

YPb

S-VID EO

OPTICAL

Audio

connection

SPDIF

24

DCT6400 Series User Guid e

Connecting a Stereo TV

1 Connect an RF coaxial c able to the cable wall outlet and the

CABLE IN connector on the DCT*.

2 Connect the stereo audio cable to the AUDIO R and L connectors on

the DCT* and the
stereo TV.

AUDIO LEFT and AUDIO RIGHT connectors on the

Connect a video cable to the

INPUT VIDEO on the TV or an S-video cable to the S-VIDEO

the
connectors on the DCT* and the TV.

This video connecti on m ethod does not support HD video. For more
information, see “Connecting your DCT* to an HDTV – Video Only” on
page 18.

VIDEO OUT connector on the DCT* and

25

IEEE 1394

DCT6400 Series

Stereo TV

CONNECTING YOUR DCT* T O A STEREO TV AND STEREO VCR

RF (75 ohm)

connection

CABLE/

ANTENNA IN

To TV

CABLE

IN

Cable in

INPUT

AUDIOLRVIDEO

Video

connection

ETHE RNET

DVI-D O UT

IR

USB

Stereo VCR

OUTPU T

AUDIOLRVIDEO

Pass Card

RINL

TV

AUDIO IN

AUDIO OUT

Audio

connection

VIDEO

SPDIF

OUT

Pr

YPb

CABLE/

ANTENNA IN

S-VIDEO

OPT ICA L

SPDIF

INPUT

S-VIDEO

VIDEO

AUDIO LEFT

AUDIO RIGHT

26

DCT6400 Series User Guid e

Connecting a Stereo TV and Stereo VCR

1 Connect an RF coaxial c able to the cable wall outlet and the

CABLE IN connector on the DCT*.

2 Connect a stereo audio c able to the AUDIO OUT R and L connectors

on the DCT* and the
VCR.

3 Connect a video cable to the VIDEO OUT connector on t he DCT* and

INPUT VIDEO connector on the stereo VCR.

the

4 Connect a stereo audio c able to the OUTPUT AUDIO R and L

connectors on the Stereo VCR and the
connectors on the stereo T V .

5 Connect a video cable to the OUTPUT VIDEO connector on t he stereo

VCR and the

The video connection m ethod does not support HD video. For more
information, see “Connecting your DCT* to an HDTV – Video Only” on
page 18.

INPUT VIDEO connector on the stereo TV.

INPUT AUDIO R and L connectors on the ster eo

INPUT AUDIO RIGHT and LEFT

27

IEEE 1394

DIGITAL INPUT

OPTICAL

A/V receiver

Optical

CONNECTING YOUR DCT* TO AN A/V RECEI VER, TV, AND VCR

RF (75 ohm)

connection

CABLE/

ANTENN A IN

To T V

CABLE

IN

Cable in

INPUT

AUDIO

L

R

Video

connection

ETHERNET

IR

Stereo VCR

VIDEO

AUDIO

R

USB

OUTPUT

L

Audio

connection

AUDIO IN

RINL

DVI-D OUT

AUDIO OUT

TV

Pass Card

VIDEO

VIDEO

SPDIF

Pb

Y

CABLE/

ANTENN A IN

Digital audio

connection

OUT

S-VI DEO

Pr

OPTICAL

SPDI F

connection

Stereo TV

INPUT

S-VIDEO

VIDEO

AUDIO LEFT

AUDIO RIGHT

CABLE/TV

VIDEO 2

VCR

DVD

OUT

AUDIO VIDEO

R

IN

28

L VIDEO S-VIDEO

COAX

TV/MONITOR

OUTPUT

VIDEO S-VIDEO

SPEAKER

CONNECTORS

DCT6400 Series User Guid e

Connect in g an A/V Receiver , T V , and VCR

1 Connect an RF coaxial c able to the cable wall outlet and the

CABLE IN connector on the DCT*.

2 Connect a stereo audio c able to the AUDIO OUT R and L connectors

on the DCT* and the

3 Connect a video cable to the VIDEO OUT connector on t he DCT* and

CABLE/TV V IDEO connector on the A/V receiver.

the

4 Connect a stereo audio c able to the VCR AUDIO OUT R and L

connectors on the A/V rec eiver and the
connectors on the stereo VCR.

5 Connect a stereo audio c able to the OUTPUT AUDIO OUT R and L

connectors on the stereo VCR and the
connectors on the A/V rec eiver.

6 Connect a video cable to the INPUT VIDEO connector on the stereo

VCR and the

VIDEO VCR OUT c onnec tor on the A/V receiver.

7 Connect a video cable to the OUTPUT VIDEO connector on t he stereo

VCR and the

VIDEO VCR IN connector on the A/V receiver.

8 Connect a video cable to the INPUT VIDEO connector on the stereo

TV and the
receiver.

If your equipment supports i t:

TV/MONIT OR OUTPUT video connector on the A/V

INPUT R and L connectors on the A/V rec eiv er .

INPUT AUDIO R and L

VCR AUDIO IN R and L

• The optical (
used in place of the stereo audio outputs (

OPTICAL SPDIF) or coaxial (SPDIF) audi o output s may be

AUDIO R and L). In most

cases these outputs offer a higher level of audi o quality, including
support for 5.1 surround sound.

• S-video connections may be used in place of the standard RCA
video connecti ons. In most cases, S-video offers a higher level of
standard defi nition video quality than RCA video.

The video connection m ethod does not support HD video. For more
information, see “Connecting your DCT* to an HDTV – Video Only” on
page 18.

29

DIGITAL

AUDIO OUT

DCT6400 Series

IEEE 1394

A/V receiver

LRS-VIDEO IN

S-VIDEO OUT

L/MONO

OPTICAL

RECORDIN G YOUR CONNECT IONS

Use this diagram t o record c onnec tions between your home
entertainment components. Later, you can use this diagram to reconnect
your system if you move the equipment or add new equipment.

Disconnect the power from the DCT* before connecti ng or changing
cable connecti ons. Do not place another component or object on top of
the DCT*.

CABLE/

ANTENNA IN

To T V

CD IN

AUX IN

TAP E 1

OUT

RINL

TV

AUDIO IN

AUDIO OUT

SPDIF

YPb

CABLE

ETHERNET

DVI-D OUT

IN

IR

USB

Pass Card

VIDEO

VCR

CABLE/

ANTENN A IN

INPUT

AUDIOLRVIDEO

OUTPUT

AUDIOLRVIDEO

AUDIO OUT VIDEO OUT

Stereo r e c eiv e r

R

L

SPEAKER

CONNECTORS

IN

AUDIO VIDEO

L VIDEO S-VIDEO

R

DVD

CABLE/TV

VIDEO 2

IN

VCR

OUT

COAX

DIGITAL INPUT

COAX

OPTICAL

TV/MONITOR

OUTPUT

VIDEO S-VIDEO

PRINTER

OUT

S-VIDEO

Pr

OPTICAL

SPDIF

HDTV / SDTV

SPDIF SPDIF DVI-HDTV

R

VIDEO INAUDIO IN

IEEE 1394

Y

Pb

Pr

DVD

VIDEO OUT

OPTICAL

RL

ANALOG

SPEAKER

CONNECTORS

VIDEO S-VIDEO

30

IEEE 1 394

DCT6400 Series

devices

DATA DEVICES

CABLE

IN

DCT6400 Series User Guid e

VIDEO

OUT

ETHERNET

DVI-D OUT

IR

USB

Pass Card

RINL

TV

AUDIO OUT

SPDIF

AUDIO IN

S-VID EO

Pr

Pb

Y

OPTICAL

SPDIF

USB

devices

Audio/Video

Do not attempt to connect data devices without contact ing your ser v ic e
provider. Advanced data features require t he pr oper application and
network infras tructure to operate.

Data Features

In addition to hi gh qual ity audio and video, the DCT* has the capability to
deliver high-speed data services such as Internet access, e-mail, IP
Telephony, E-Commerce, and home banking.

Your DCT* may be equipped wit h the interface connections i llustrated,
but their functionality depends on the servic es of fered by your service
provider.

31

TROUBLESHOOTING

Before calling y our service provider, rev iew this troubleshooting gui de.
This information is to help you quickly solve a problem . If y our problem
still exists, c ontact your service provider.

Problem Possible Solution

The DCT* will not
power on

The remote control
does not work

Verify that the AC power cord is connected to the DCT*
and an AC outlet.

If the DCT* is connected to a switched outlet on another
unit, verify that that unit is powered on.

Press the
of the remote control. The batteries in the remote control
may be depleted.

The DCT* may have received a software update and
may not power on while the new software is being
installed. Try again in a few minutes.

Verify that the remote control is in “Cable” mode.
Verify that there are no obstructions between the remote

control and the DCT*. Aim the remote control directly at
the DCT* front panel, not the TV or VCR.

The angle between the remote control and the DCT*
may be too large. Stand in front of the DCT* and not too
far to either side.

Press and release operation keys one at a time, firmly
and deliberately.

Try changing channels using the buttons on the DCT*
front panel.

Check the batteries in the remote control. Install new
batteries i f needed.

POWER button on the DCT* front panel instead

32

DCT6400 Series User Guid e

Problem Possible Solution

There is no audio
when viewing cable
channels

There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
DCT*

Verify that the MUTE button on the DCT* or the remote
control has not been pressed. Press

MUTE on the remote

control to restore sound.
If the DCT* audio output is connected to the TV, verify

that the

MUTE button on the TV has not been pressed.

If the DCT* audio output is connected to a home theater
receiver, verify that the receiver is set to the appropriate
input source and the mute button on the receiver has not
been pressed.

Verify that you have the cor rect cables fo r th e audi o
ports.

Verify that the audio cables are firmly connected
between the DCT* and the audio playback device (TV,
receiver, D VD player, etc.).

®

Not all Dolby Digital

programs feature full 5.1 surround
sound. In some cases, the progra ms may on ly conta in
left and right stereo audio.

Verify that the SPDIF cable (coaxial or optical) is firmly
connected to the DCT* and the home theater receiver.

Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic II
Dolby Pro Logic

®

).

®

,

Verify that the receiver is properly configured to work
with all connected speakers.

33

Problem Possible Solution

There is no video
on the TV screen

There are no
graphics, closed
captions, or
program guides
appearing on the
TV screen

Verify that the TV is powered on and set to the
appropriate input source for the DCT*.

Verify that the DCT* is powered on and tuned to an
authorized cable channel.

Verify that the coaxial cable feed is firmly connected to
the DCT* and the wall jack.

The DCT* DVI output may not yet be enabled. Use the
component video (Y Pb Pr) output instead.

If the DCT* video output is connected to a home theater
unit, verify that the home theater unit is powered on and
set to the appropriate input source.

Not all H D TVs can displa y every output for mat (108 0i,
720p, 480p, or 480i) available on the DCT*. Enter the
User Settings menu and cycle through the available
output formats until a picture displays on the TV.

Verify that all video cables between the DCT* and the TV
are firmly connected.

The DCT* cannot generate graphics on all video outputs
at all times. If the DCT* is set to 1080i, 720p, or 480p
output format, grap hics are on l y available o n the H D
video outputs (DVI and component video). If the DCT* is
set to 480i, graphics are available on all video outputs.

If the DCT* is connected to a standard definition TV,
verify that the DCT* is configured to use the 480i output
mode.

Verify that closed captions on the DCT* have been
enabled in the User Settings menu.

If you are using an IEEE 1394 connection, on-screen
graphics, including closed captions and program guides,
will not be displayed.

34

DCT6400 Series User Guid e

Problem Possible Solution

There are black
bars to the right
and left of the
picture

There are black
bars above and
below the picture

Wi de scr een TVs display 4:3 pr ograms in this f or mat
unless set to Stretch. Turn on the 4:3 OVERRIDE feature
in the User Settings menu. This enables most wide
screen TVs to s t retch the vide o to fi ll the screen (see
your TV manual for information about stretching 4:3
video).

If the DCT* is connected to a wide screen TV, verify that
the TV TYPE is set to 16:9 in the User Settings menu.

Many HD programs are broadcast in pillar-box format
with black bars to the left and right of the picture. These
programs are broadcast in 16:9 HD formats even though
the video is not 16:9.

All 4:3 HDTVs display HD programs in letterbox format
(black bars above and below the picture) because of the
shape of the display screen.

Turn on the 4:3 OVERRIDE feature in the User Settings
menu. This enables most standard screen TVs to display
a ful l screen p ict ure when th e DCT* i s tuned to a 4:3
program.

Set the TV TYPE to 4:3 Pan-Scan. This enables the
DCT* to remove the black bars above and below the
picture when possible.

Some SD programs are broadcast in the letterbox format
with black bars above and below the picture. Some wide
screens TVs of fer a zoom f eature th at may be able to
remove the black bars (see your TV manual for
information about zooming 4:3 video).

35

Problem Possible Solution

There are black
bars on all four
sides of the picture

The DCT* is making
a humming noise.

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting
is OFF. To cau se 4:3 S D programming to fil l th e screen ,
depending on the capabilities of the TV, set
4:3 OVERRIDE to 480i or 480p.

This may occur on a 16:9 TV if the active video for an SD
broadcast is in letterbox format. To confirm, wait for a
commercial or look for a graphic, such as a network logo.
If the commercial fills the screen from top to bottom, or
the graphic appears below the active video, the program
is being letterboxed by the broadcaster. You can
minimize this by activating the zoom feature on the TV.

A broadcaster may include black bars on either side of a
wide screen broadcast. This is called a “hybrid” aspect
ratio and results in a black border surrounding the video
on a 4:3 TV. Because this is part of the broadcast, the
DCT* cannot correct the video. You may be able to
min imize th e bord er usi ng th e zoom feat ure on t he TV.

The DCT* includes an integrated hard drive and a fan for
cooling. During normal operation, the DCT* emits a low
humming noise, similar to a personal computer. The
noise varies in volume occasionally when the speed of
the internal fan adjusts to changes in the temperature
around the DCT*. Please note the hard drive will stay on
even w hen the DCT* is turned of f.

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