Motorola DCT 5100 HD User Manual

Seaside TV

Digital Cable Box

DCT 5100 HD

Wiring Instructions

Additional Information

USER MANUAL

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION:

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical Symbols and supplemental warning marking locations on bottom of terminal.

TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS

APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG
WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS
THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.

IMPORTANT SAFETY INSTRUCTIONS

Read instructions

1

All the safety and operating instructions should be read before the digital cable box is operated.

Retain instructions

2

The safety and operating instructions should be retained for future reference.

Heed warnings

3

All warnings on the digital cable box and in the operating instructions should be adhered to.

Follow instructions

4

All operating and use instructions should be followed.

Cleaning

5

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or ae
cleaners. Use a damp cloth for cleaning.

Attachments

6

Do not use attachments not recommended as they may cause hazard.

Water and moisture

7

Do not use this equipment near water; for example, near a bathtub, wash bowl, kitchen sink, or
laundry- tub, in a wet basement, or near a swimming pool, and the like.

Accessories

8

Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall
causing serious injury and serious damage to the appliance. Use only with a cart, stand,
bracket, or table recommended by the manufacturer, or sold with the equipment. Any mounting of
the appliance should follow the manufacturer’s instructions, and should use a mounting accessory
recommended by the manufacturer.

rosol

tripod,

Ventilation

9

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of
the equipment and to protect it from overheating. The openings should never be blocked by
placing the product on a bed, sofa, rug, or similar surface. Equipment should
or over a radiator or heat register, or in a built- in installation such as a bookcase or rack unless
proper ventilation is provided.

Power sources

10

This product should be operated only from the type of power sources indicated on the mar
label. If you are not sure of the type of power supplied to your home, consult your local power
company. For equipment intended to operate from battery power, or other sources, refer to the
operating instructions.

Ground or polarization

11

This equipment may be equipped with a polarized alternating
blade wider than the other). This plug will t into the power outlet only one way. This is a safety
feature. If you are unable to insert the plug fully into the outlet, try
should still fail to t, contact your electrician to replace your obsolete outlet. Do not defeat the
safety purpose of the polarized plug.

Alternate warnings

12

This equipment may be equipped with a 3
(grounding) pin. This pin will only t into a grounding - type power outlet. This is a safety feature. If
you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete
outlet. Do not defeat the safety purpose of the grounding

Power cord protection

13

Power supply cords should be routed so that they are not likely to be walked on or pinched by
items placed upon or against them, paying particular attention to cords at plugs, convenience

receptacles, and the point where they exit from the appliance.

- wire grounding - type plug , a plug having a third

- current line plug (a plug having one

reversing the plug. If the plug

- type plug.

never be placed near

king

IMPORTANT SAFETY INSTRUCTIONS

Outdoor Cable Grounding

14

Ensure the cable system is grounded as to provide some protection against voltage surges and
built-up static charges.

Lightning

15

For added protection for this equipment during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet and disconnect the cable system.
This will prevent damage to the video product due to lightning and power line surges.

Overloading

16

Do not overload wall outlets and extension cords as this can result in a risk of re or electrical

shock.

Object and liquid entry

17

Never push objects of any kind into this equipment through openings, as they may touch
dangerous voltage points or short -out parts that could result in a re or electrical shock. Never spill
liquid of any kind on the product.

Servicing

18

Do not attempt to service this equipment yourself, as opening or removing covers may expose you
to dangerous voltage or other hazards, return to Seaside Communications for replacement.

Safety check

19

Upon completion of any service to this digital cable box, ask the Seaside service technician to
perform safety checks to determine that the product is in proper operational condition.

Heat

20

This digital cable box should be situated away from heat sources such as radiators, heat registers,
stoves, or other products (including ampliers) that produce heat.

CANADIAN COMPLIANCE/DISCLAIMER

This Class B digital apparatus meets all requirements of the Canadian Interference - Causing
Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

www.ic.gc.ca/eic/site/ic1.nsf/eng/home
www.ic.gc.ca/eic/site/ic1.nsf/fra/accueil

Disclaimer

The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore, Seaside Communications reserves the right to make
changes herein to improve readability, function, or design.

Motorola Computer Software Copyrights

The Motorola product described in this manual may include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the
exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any
copyrighted Motorola computer programs contained in the Motorola products described in this manual may
not be copied, reproduced, modied, reverse-engineered, or distributed in any manner without the express
written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent
applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in
the sale of a product.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Ofce.
All other product or service names are the property of their respective owners. © Motorola, Inc. 2010

Contents

Section 1

Introduction

Standard Features............................................................................................................................................................................1-2

Optional Features.............................................................................................................................................................................1-3

Using This Manual............................................................................................................................................................................1-4

Related Documentation ...................................................................................................................................................................1-4

Document Conventions...................................................................................................................................................................1-4

If You Need Help...............................................................................................................................................................................1-5

Calling for Repairs............................................................................................................................................................................1-5

Section 2

Overview

Front Panel........................................................................................................................................................................................2-1

Rear Panel.........................................................................................................................................................................................2-3

RF Bypass Switch Option................................................................................................................................................................2-4

Remote Controls...............................................................................................................................................................................2-5

Seaside Remote Control.........................................................................................................................................................2-5

Installing Batteries in the Remote Control............................................................................................................................2-7

Section 3

Installation

Installing the DCT5100.....................................................................................................................................................................3-1

Standard Cabling Diagram ..............................................................................................................................................................3-2

RF Bypass Switch Cabling Diagrams.............................................................................................................................................3-3

Audio/Video Cabling Diagrams.......................................................................................................................................................3-4

Audio-Only Receiver........................................................................................................................................................................3-8

IR Blaster Transmitter....................................................................................................................................................................3-10

Locating the IR Receiver on the VCR..................................................................................................................................3-10

Installing the IR Blaster.........................................................................................................................................................3-11

Checking the IR Blaster ........................................................................................................................................................3-11

Data Devices ...................................................................................................................................................................................3-12

Rear Panel Connections .......................................................................................................................................................3-12

DCT5100 Installation Manual

ii Contents

Boot Cycle ......................................................................................................................................................................................3-14

Boot Cycle Error Codes........................................................................................................................................................3-15

Operational Check .........................................................................................................................................................................3-17

Section 4

Diagnostics

Accessing Diagnostics....................................................................................................................................................................4-1

d01 General Status...........................................................................................................................................................................4-3

Error Codes..............................................................................................................................................................................4-4

Connected State......................................................................................................................................................................4-4

PLATFORM ID..........................................................................................................................................................................4-4

FAMILY ID ................................................................................................................................................................................4-4

MODEL ID.................................................................................................................................................................................4-4

REMOD CHANNEL ..................................................................................................................................................................4-5

SETTOP TIME..........................................................................................................................................................................4-5

d02 Purchase Status........................................................................................................................................................................4-5

Unsent Purchases...................................................................................................................................................................4-6

Unacknowledged Reports......................................................................................................................................................4-6

Last Acknowledged Purchase............................................................................................................................................... 4-6

Last Purchase Reportback.....................................................................................................................................................4-6

IPPV Status.............................................................................................................................................................................. 4-6

d03 Out-Of-Band (OOB) Diagnostic...............................................................................................................................................4-7

OOB FREQUENCY...................................................................................................................................................................4-8

OOB CARRIER LOCK..............................................................................................................................................................4-8

OOB DATA............................................................................................................................................................................... 4-9

OOB EMM DATA...................................................................................................................................................................... 4-9

OOB Signal-to-Noise Ratio (SNR)..........................................................................................................................................4-9

OOB Automatic Gain Control (AGC)...................................................................................................................................4-10

NETWORK PID.......................................................................................................................................................................4-10

EMM PID.................................................................................................................................................................................4-10

EMM PROVIDER ID................................................................................................................................................................4-10

d04 In-Band (IB) Diagnostic..........................................................................................................................................................4-11

MODE......................................................................................................................................................................................4-12

CARRIER LOCK.....................................................................................................................................................................4-12

DATA ......................................................................................................................................................................................4-12

Signal-to-Noise Ratio (SNR).................................................................................................................................................4-13

Automatic Gain Control (AGC) ............................................................................................................................................4-13

5 SECOND ERROR COUNTS................................................................................................................................................4-13

d05 Unit Address............................................................................................................................................................................4-14

TVPC INSTALLED..................................................................................................................................................................4-14

DCT5100 Installation Manual

Contents iii

UNIT ADDRESS......................................................................................................................................................................4-15

NETWORK ADDRESS............................................................................................................................................................4-15

OOB MULTICAST 16 ADDRESS...........................................................................................................................................4-16

MULTICAST 16 ADDRESS ....................................................................................................................................................4-16

MAC ADDRESS......................................................................................................................................................................4-16

d06 Current Channel Status..........................................................................................................................................................4-17

TYPE........................................................................................................................................................................................4-18

AUTHORIZATION Reason Code...........................................................................................................................................4-19

PICTURE CARRIER or In-Band Frequency.........................................................................................................................4-19

AUTHORIZED.........................................................................................................................................................................4-19

PURCHASABLE.....................................................................................................................................................................4-20

PREVIEW................................................................................................................................................................................4-20

MPEG VIDEO LOCK...............................................................................................................................................................4-20

MPEG AUDIO LOCK ..............................................................................................................................................................4-21

PCR LOCK..............................................................................................................................................................................4-21

d07 RF MODEM (Upstream)...........................................................................................................................................................4-22

RF Modem STATUS...............................................................................................................................................................4-23

CENTER FREQUENCY ..........................................................................................................................................................4-23

REQUESTED POWER LEVEL...............................................................................................................................................4-23

ACTUAL POWER LEVEL.......................................................................................................................................................4-23

REPORTBACK ADDRESS.....................................................................................................................................................4-23

LAST RB ATTEMPT TIME......................................................................................................................................................4-23

d08 Code Modules..........................................................................................................................................................................4-24

BOOTLOADER.......................................................................................................................................................................4-26

DIGITAL SECURE PROCESSOR ..........................................................................................................................................4-26

ANALOG SECURE PROCESSOR.........................................................................................................................................4-26

Downloadable Object Information Table.............................................................................................................................4-26

OBJECT NAME / VERSION...........................................................................................................................................4-26

STATUS..........................................................................................................................................................................4-26

SEGS / TIME ..................................................................................................................................................................4-27

d09 MEMORY CONFIGURATION...................................................................................................................................................4-27

MEMORY CONFIGURATION.................................................................................................................................................4-27

d10 Keypad - LED...........................................................................................................................................................................4-28

Front-Panel Keypad Diagnostic...........................................................................................................................................4-28

d11 INTERFACE STATUS ..............................................................................................................................................................4-29

INTERFACE STATUS.............................................................................................................................................................4-29

d12 USER SETTING STATUS ........................................................................................................................................................4-30

OUTPUT TYPE........................................................................................................................................................................4-30

CLOSED CAPTION.................................................................................................................................................................4-31

PEN SIZE........................................................................................................................................................................4-31

FONT STYLE..................................................................................................................................................................4-31

FOREGROUND COLOR................................................................................................................................................4-31

FOREGROUND OPACITY.............................................................................................................................................4-32

BACKGROUND COLOR ................................................................................................................................................4-32

DCT5100 Installation Manual

iv Contents

BACKGROUND OPACITY.............................................................................................................................................4-32

SERVICE SELECTION..................................................................................................................................................4-33

SETTINGS......................................................................................................................................................................4-33

ASPECT RATIO Mode ........................................................................................................................................................... 4-33

d13 INTERACTIVE INFO ................................................................................................................................................................ 4-34

IP ADDRESS .......................................................................................................................................................................... 4-34

UPM ........................................................................................................................................................................................ 4-35

UPSTREAM ID........................................................................................................................................................................ 4-35

DOWNSTREAM ID ................................................................................................................................................................. 4-35

STATE..................................................................................................................................................................................... 4-35

MAC ABORT COUNTER........................................................................................................................................................ 4-36

SOCKET PORT STATE.......................................................................................................................................................... 4-36

Section 5

Troubleshooting

Appendix A

Specifications and Features

Specifications...................................................................................................................................................................................A-1

Features List.....................................................................................................................................................................................A-2

Abbreviations and Acronyms

DCT5100 Installation Manual

Contents v

Figures

Figure 1-1 DCT5100 set-top terminal.............................................................................................................................................1-2

Figure 2-1 Front panel......................................................................................................................................................................2-1

Figure 2-2 DCT5100 rear panel.......................................................................................................................................................2-3

Figure 2-3 RF Bypass switch option .............................................................................................................................................2-4

Figure 2-4 DRC 400 remote control ...............................................................................................................................................2-5

Figure 3-1 Standard VCR cabling...................................................................................................................................................3-2

Figure 3-2 RF Bypass switch..........................................................................................................................................................3-3

Figure 3-3 Audio system cabling...................................................................................................................................................3-5

Figure 3-4 Video System Cabling...................................................................................................................................................3-6

Figure 3-5 HDTV Cabling ................................................................................................................................................................3-7

Figure 3-6 Audio-only receiver.......................................................................................................................................................3-8

Figure 3-7 Audio with stereo last...................................................................................................................................................3-9

Figure 3-8 IR transmitter installed in mounting bracket............................................................................................................3-10

Figure 3-9 IR Blaster installed......................................................................................................................................................3-11

Figure 3-10 Data Devices – Rear Panel .......................................................................................................................................3-12

Figure 4-1 Main menu diagnostic - LED........................................................................................................................................4-2

Figure 4-2 General status - LED.....................................................................................................................................................4-3

Figure 4-3 PURCHASE STATUS - LED ..........................................................................................................................................4-5

Figure 4-4 OOB status - LED..........................................................................................................................................................4-8

Figure 4-5 IN-BAND DIAGNOSTIC - LED.....................................................................................................................................4-11

Figure 4-6 UNIT ADDRESS - LED.................................................................................................................................................4-15

Figure 4-7 CURRENT CHANNEL STATUS - LED ........................................................................................................................4-18

Figure 4-8 RF upstream modem - LED........................................................................................................................................4-22

Figure 4-9 CODE MODULES - LED...............................................................................................................................................4-25

Figure 4-10 Character format display - OSD...............................................................................................................................4-28

Figure 4-11 Sample INTERACTIVE INFO LED.............................................................................................................................4-34

DCT5100 Installation Manual

vi Contents

Tables

Table 2-1 Front panel......................................................................................................................................................................2-2

Table 2-2 Rear panel.......................................................................................................................................................................2-3

Table 2-3 Remote control keys......................................................................................................................................................2-5

Table 3-1 LED displays OOB frequencies ..................................................................................................................................3-14

Table 3-2 Error codes at boot cycle startup...............................................................................................................................3-15

Table 3-3 Operational check ........................................................................................................................................................3-17

Table 4-1 Main menu - OSD............................................................................................................................................................4-2

Table 4-2 GENERAL STATUS - OSD .............................................................................................................................................4-3

Table 4-3 Fatal hardware initialization errors - LED ....................................................................................................................4-4

Table 4-4 PURCHASE STATUS - OSD...........................................................................................................................................4-5

Table 4-5 IPPV status indicators – OSD and LED........................................................................................................................4-6

Table 4-6 OOB status - OSD...........................................................................................................................................................4-7

Table 4-7 CARRIER LOCK indicators – OSD and LED................................................................................................................4-8

Table 4-8 DATA indicators – OSD and LED..................................................................................................................................4-9

Table 4-9 EMM DATA indicators – OSD and LED ........................................................................................................................4-9

Table 4-10 SNR indicators - OSD...................................................................................................................................................4-9

Table 4-11 AGC indicators ...........................................................................................................................................................4-10

Table 4-12 IN-BAND DIAGNOSTIC - OSD....................................................................................................................................4-11

Table 4-13 MODE values - OSD ...................................................................................................................................................4-12

Table 4-14 In-Band CARRIER LOCK - OSD and LED.................................................................................................................4-12

Table 4-15 In-Band DATA indicators – OSD and LED ...............................................................................................................4-12

Table 4-16 In-Band SNR - OSD ....................................................................................................................................................4-13

Table 4-17 In-Band AGC values - OSD........................................................................................................................................4-13

Table 4-18 UNIT ADDRESS - OSD ...............................................................................................................................................4-14

Table 4-19 MULTICAST 16 ADDRESS streams - OSD...............................................................................................................4-16

Table 4-20 Analog CURRENT CHANNEL STATUS - OSD.......................................................................................................... 4-17

Table 4-21 Digital CURRENT CHANNEL STATUS - OSD...........................................................................................................4-17

Table 4-22 Current channel TYPE – OSD and LED....................................................................................................................4-18

Table 4-23 Variable descriptions - OSD......................................................................................................................................4-19

Table 4-24 AUTHORIZED values..................................................................................................................................................4-19

Table 4-25 Purchase indicators – OSD and LED........................................................................................................................4-20

Table 4-26 PREVIEW mode indicators – OSD and LED ............................................................................................................4-20

Table 4-27 MPEG VIDEO LOCK ...................................................................................................................................................4-20

Table 4-28 MPEG AUDIO LOCK values.......................................................................................................................................4-21

Table 4-29 PCR LOCK values ......................................................................................................................................................4-21

Table 4-30 RF upstream modem..................................................................................................................................................4-22

Table 4-31 CODE MODULES - OSD.............................................................................................................................................4-24

DCT5100 Installation Manual

Contents vii

Table 4-32 Object STATUS ...........................................................................................................................................................4-26

Table 4-33 MEMORY CONFIGURATION - OSD ...........................................................................................................................4-27

Table 4-34 INTERFACE STATUS..................................................................................................................................................4-29

Table 4-35 USER SETTING STATUS – OSD................................................................................................................................4-30

Table 4-36 INTERACTIVE INFO - OSD .........................................................................................................................................4-34

DCT5100 Installation Manual

Section 1

Introduction

The Motorola DCT5100 High Definition Cable Receiver for Seaside digital cable, and high
definition (HD) programming.

The DCT5100 offers the following standard features:

• Interactive digital cable receiver - enables both standard and HDTV programming

• Integrated high definition decoder with YPbPr component video output

• Digital Visual Interface (DVI) connector

• Full feature access from front panel

• LED display with IR receiver for Seaside remote control

The following items are included with your DCT5100:

• Seaside Universal Remote control with batteries

• Coaxial cable

• Audio (Left/Right) cables

• Component (YPbPr) video cable

• DVI video cable (optional)

DCT5100 Installation Manual

1-2 Introduction

Figure 1-1 illustrates front and rear views of the DCT5100:

Figure 1-1
DCT5100 set-top terminal

Standard Features

The Motorola DCT5100 offers the following standard features:

Two tuners up to 860 MHz

ITU standard 64/256 QAM/FEC/enhanced adaptive equalizer

Clear analog channel processor with BTSC decoder

MPEG-2 high level video processor

ATSC standard Dolby AC-3 audio processor

Triple-Tuner architecture supports simultaneous internet protocol (IP) connection while
processing video

DES based encryption/DCII access control

Out-of-band data receiver (70-130 MHz) 2.048 Mbps

80.3 M Byte total memory (field/factory upgradable)

A-V input ports

Component Output (Y – Pb – Pr)

S-Video output

S/PDIF-Dolby AC-3 output (electrical)

DCT5100 Installation Manual

Introduction 1-3

S/PDIF-Dolby AC-3 output (optical) Dolby Digital audio interface

RF and baseband (video and L/R audio) output ports

Infra-Red (IR) blaster port

Switched accessory outlet

Messaging capabilities

Digital diagnostics

32-bit graphics

Analog/digital video scaling (picture in graphics)

2-D/3-D graphics support in hardware

Macrovision copy protection

4 digit, 7 segment LED display

Full feature access from front panel

Optional Features

RF Bypass switch

IR Blaster transmitter

DCT5100 Installation Manual

1-4 Introduction

Using This Manual

This manual provides instructions to install and configure a DCT5100:

Section 1 Introduction provides a product description, a list of related documentation, the technical

helpline telephone number, and the repair/return procedure.

Section 2 Overview describes the DCT5100 terminal and provides an overview of its use. This

section also identifies the front-panel displays and switches and describes the rear-panel
features.

Section 3 Installation provides instructions on how to install the DCT5100 in a subscriber location

and perform operational tests.

Section 4 Diagnostics provides instructions on accessing and interpreting the built-in diagnostics.
Section 5 Troubleshooting provides information on common error conditions and their resolution.
Appendix A Specifications provides the technical specifications for and Features lists the features of

the DCT5100.

Abbreviations
and Acronyms

The Abbreviations and Acronyms list contains the full spelling of the short forms used in
this manual

.

Related Documentation

Separate instruction manuals are available for associated components:

DRC 400 Remote Control User Guide

Document Conventions

Before you begin working with this manual, familiarize yourself with the stylistic conventions
used in this manual:

SMALL CAPS

* (asterisk)

Italic type
Courier font

Denotes silk screening on the equipment, typically representing front- and rear-panel
controls, input/output (I/O) connections, and LEDs

Indicates that several versions of the same model number exist and the information applies
to all models; when the information applies to a specific model, the complete model number
is given

Used for emphasis
Displayed text

DCT5100 Installation Manual

Introduction 1-5

If You Need Help

If you need assistance while working with the DCT5100, contact Seaside Communications:
539-6250

DCT5100 Installation Manual

Section 2

Overview

The DCT5100 is adaptable to various software platforms. It supports existing entertainment,
analog, on-demand, and digital broadcast interactive services. The DCT5100 provides high
definition video output.

The DCT5100 includes two 6 MHz tuners with analog AMS-VSB, digital MPEG-2, it also
supports a variety of consumer electronic interfaces including S-Video, SPDIF (AC-3 Electrical
and Optical).

Front Panel

The controls on the front panel provide functional navigation of the DCT5100 if the remote
control is lost
numeric entry, are not available without a remote control. Figure 2-1 illustrates the front panel,
which contains selection and tuning buttons, various displays, the power switch, and connectors
for audio and video:

Figure 2-1
Front panel

or is temporarily out of service. Certain functions, such as those requiring a

311211101

92 3 4 5 6 7 8

DCT5100 Installation Manual

2-2 Overview

Table 2-1 describes the front-panel controls and LEDs:

Table 2-1
Front panel

KEY DESCRIPTION

1 LED Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS. — the DCT5100 has received messages for you to read • ON — the DCT5100 is powered on

2 CURSOR Moves the cursor around the program guide and menu screens.

3 MENU Displays the main menu.

4 POWER Turns the device on or off.

5 INFO Displays the current channel and program information.

6 A/B Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate.

7 SELECT Selects menu options, ON DEMAND, Pay-Per-View events or programs from the program guide.

8 GUIDE Displays the program guide.

9 CHANNEL + Changes the channels by moving up or down.

CHANNEL -

10 USB The Universal Serial Bus (USB) connector is used to support devices such

PCs, printers, and digital cameras.

(Not enabled on this unit.)

as keyboards, joysticks, scanners, disk storage,

11 VIDEO IN The VIDEO IN connector accepts a baseband video input from a VCR, camcorder, or other video device. (Not enabled on

this unit.)

12 AUDIO IN R These connectors are used for connecting the set-top between a CD player and a stereo tuner (or other audio peripheral).

AUDIO IN L Audio from the auxiliary device will pass through the DCT5100 when it is turned off.

(Not enabled on this unit.)

13 SMART CARD This interface is intended to support electronic commerce activity utilizing a Smart Card. (Not enabled on this unit.)

SLOT

esu ni si lortnoc etomer eht — ETOMER •evitca si ssapyb FR eht — B/A •

(Optional.)

DCT5100 Installation Manual

Overview 2-3

Rear Panel

Figure 2-2 illustrates the rear panel of the DCT5100, which contains a switched power outlet;
connectors for video, audio, and RF cabling; data output; and modem and data interface
connectors.

Figure 2-2
DCT5100 rear panel

1 2 3

8

9 10 11 12 14 15

KEY DESCRIPTION

1 TO TV/VCR This coaxial output connector is used to connect the DCT5100 to a TV or VCR operating on channel 3 or 4.

2 CABLE IN The CABLE IN connector receives the incoming signal from your cable service provider.

3 ETHERNET The Ethernet port that supports PC networking.

4 AUDIO IN R These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo

AUDIO IN L tuner or A/V receiver. In the current DCT5100 release, the audio from the peripheral device will pass through the DCT

5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries Dolby Digital 5.1 audio or PCM audio.

6 VIDEO IN The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device.

VIDEO OUT The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

7 Convenience This AC outlet may be used to plug your TV into the DCT5100 as a

8 IR This connector enables the DCT5100 to control a VCR while recording a selected program. Not all electronic program

9 USB The Universal Serial Bus (USB) is used to support devices such as keyboards, joysticks, scanners, disk storage, PCs,

10 DVI Used to deliver High-Definition video to an HDTV with a DVI video input. (Not available/enabled on all units)

11 AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a stereo receiver.

AUDIO OUT L

12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering

13 TV PASS CARD For Future Use

14 S-VIDEO This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs,

15 OPTICAL The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby Digital 5.1 audio or PCM audio.

5100 when it is turned off.

It is used to connect the DCT5100 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

guides support this feature.

printers, and digital cameras.

standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.

such as a high-end VCR or TV.

It is used to connect the DCT5100 to a stereo tuner or A/V receiver to

(Not currently enabled.)

5 74

6

(Not currently enabled.)

13

convenient additional

provide surround-sound,

(N/A)

outlet.

theater style audio.

DCT5100 Installation Manual

2-4 Overview

A

RF Bypass Switch Option

The RF Bypass switch option supports modulated/baseband video and audio outputs for a
variety of configurations that enable you to meet the needs of individual subscribers. The RF
Bypass causes the cable signal to pass the DCT5100 and go directly to a TV or VCR. Figure 2-3
illustrates the RF Bypass switch option:

Figure 2-3
RF Bypass switch option

VIDEO

OUT

SPDIF

TV/VCR

TO

RPT OUT

IR

RF INRF IN

DVI-D OUT

AUDIO IN

RINL

UDIO OUT

CONV

OUT

Y Pb

S-VIDEO

Pr

OPTICAL

SPDIF

RF

CONV

OUT

CABLE

IN

IN

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

TV/VCR

TO

CABLE

IN

From cable outlet
To TV

DCT5100 Installation Manual

Overview 2-5

A

Remote Controls

The basic DCT5100 uses the DRC 400 remote control. If your system offers an optional
Interactive Program Guide (IPG), you may need a different remote control. Before using the
DCT5100, refer to the remote control user instructions to program the remote control.

DRC 400 Remote Control

Figure 2-4 illustrates the DRC 400:

Figure 2-4
DRC 400 remote control

1

2

3

4

EXIT INFO

5
6
7

8
9

10

11

12

13

Table 2-3 describes the remote control keys:

Table 2-3
Remote control keys

HELP

UX

TV/VCR

REW

STOP

PAGE

A

1

4

7

DAY

VCR CABLE

POWER

LOCK

OK

LAST

FAVORITE

B

2

5

8

0

PAUSE

RECORD

14

TV

MENU

15
16
17

18
19

PAGE

CHANNE LVOLUME

20

ENTER

DAY

C

3

6

9

PLAY

F.FWD

21

22

Key Item Description

1 AUX, VCR, CABLE, or TV

2 HELP
3 POWER
4 PAGE ▲
5 EXIT

DCT5100 Installation Manual

▲ or PAGE▼▼▼▼

▲ ▲

Selects a device to control; remains active until another key is
pressed.

Displays the help screen.
Turns the selected home entertainment component on or off.
Pages through menu screens and the program guide.
Exits a menu or program guide.

2-6 Overview

Key Item Description

6

7 OK/SELECT

8 GUIDE
9 VOLUME + or

VOLUME -

10 A, B , or C

11 NUMBER KEYS
12 TV/VCR BYPASS

13 ◄◄◄◄ Day

Day ►►►►

14 STOP, PAUSE, PLAY, REW,

RECORD, F.FWD.
15 MUTE
16 LOCK/PPV

17 INFO

18 MENU
19 LAST
20 CHANNEL + or ­21 FAVORITE
22 ENTER/MUSIC

Moves the cursor around the program guide and menu screens.

Selects menu options such as pay-per-view events or tuning
programs from the program guide. (The OK key performs the
same functions.)

Displays the program guide.
Increases or decreases the volume of the currently selected

device.

Functionality determined from services offered by the service
provider.

Directly selects a channel.
Enables the RF Bypass function (a cable-ready TV is required

for this function).
Advances TV listings ahead or back 24 hours (when in cable

mode).

Controls the VCR.

Toggles sound on and off.
View Pay-Per-View menu and limit viewing of selected

programs.
Displays the current channel and program information (not

supported by all applications).
Displays the Main menu.
Recalls the last channel or goes back one screen in the menu.
Changes channels by moving up or down.
Displays preset favorite cable channels.
Displays digital music channel menus (some TV models require

pressing the Enter key after entering the channel number).

DCT5100 Installation Manual

Overview 2-7

Installing Batteries in the Remote Control

Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery
access is located on the back of the remote control.

To install batteries in an DRC 400:

1

Press the battery-compartment cover and slide off.

2

Insert two new batteries in the direction indicated on the inside of the battery compartment.

3

Slide the battery compartment cover back into place.

+

+

DCT5100 Installation Manual

Section 3

Installation

This section provides instructions for cabling the DCT5100 and checking its operation. The
cabling diagrams assist you with the installation.

Before you begin, review the installation instructions, gather the required items, and complete
the tasks listed below:

Determine if the subscriber’s system requirements include an RF Bypass module.
Installation instructions are provided with the module if purchased separately.

Determine if you are connecting the DCT5100 to a standard TV, a composite (baseband)
monitor, or a component monitor.

Verify that you have the necessary 75-ohm coaxial cables with F-type connectors, RCA
baseband phonotype cables, or S-Video cables, as applicable.

Place the DCT5100 on a smooth, flat surface and remove any obstructions that could
interfere with the free flow of air over, under, or around it. Advise the subscriber not to
place anything on top of the unit.

Installing the DCT5100

To install the DCT5100:

1

If an add-on module is required and was not installed previously, install it now.

2

Determine if you are connecting the DCT5100 to a conventional TV, a monitor, or a
component video or high-definition television (HDTV). To install the video connection:

For a conventional TV, use a 75-ohm coaxial cable with F-type connectors.
For a monitor, use an RCA phono cable to connect the
For a component video or HDTV, use the component video outputs to connect to the

DCT5100.

3

Locate the cabling diagram that matches the subscriber’s configuration requirement.

4

Connect the cables as illustrated in that diagram.

5

Determine if you are connecting the DCT5100 to a data device (see “Data Devices” in this
section). For installation details, refer to instructions included with the data device being
installed.

6

Verify that the appropriate configuration information has been downloaded through the
addressable control system, after the installation of the DCT5100 is completed.

7

Perform the boot cycle, including the download for the DCT5100. For details, refer to the
boot cycle routine at the end of this section.

VIDEO connector to the monitor.

8

Perform the basic operational check in this section after installing the DCT5100.

DCT5100 Installation Manual

3-2 Installation

Standard Cabling Diagram

Standard cabling for cable service is connecting the DCT5100 to a VCR. Figure 3-1 illustrates
the basic RF cabling diagram that enables you to record on your VCR the currently tuned
channel. When a VCR is not present, connect the coax cable from the DCT5100 directly to the
CABLE IN connector on the TV. The output from the RF connection will be on channel 3 or 4,
depending on the configuration information coming from the control system.

Figure 3-1
Standard VCR cabling

DCT 5100

TO

TV/VCR

CABLE IN VIDEO INAUDIO IN

CABLE OUT VIDEO OUTAUDIO OUT

CABLE

IN

From cable outlet

VCR (optional)

LR

SVIDEO IN

LR

SVIDEO OUT

HPNA

CABLE IN

AUDIO IN

R

AUDIO

L Y Pb Pr

OUT

ETHERNET

IR

USB

SPDIF

VIDEO

NIR

TUOL

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

TV

LR

VIDEO INAUDIO IN

SVIDEO IN

LR

SVIDEO OUT

VIDEO OUTAUDIO OUT

The RF connection does not carry stereo for digital channels. To receive stereo on digital
channels, connect the DCT5100 using RCA baseband connectors illustrated later in this section.

X

DCT5100 Installation Manual

Installation 3-3

RF Bypass Switch Cabling Diagrams

The RF Bypass switch enables the cable signal to pass directly to a cable-ready TV, bypassing
the DCT5100. The bypass mode is automatically initiated under one of three conditions: when
the DCT5100 loses power, when it is turned off from the front panel, or when the user manually
activates the switch by pressing the A/B key. If the DCT5100 loses power or is turned off, the
subscriber can continue viewing the clear analog channels on the cable system. Activating

ypass mode enables you to tape a tuned channel from the DCT5100 while watching a different

b
clear channel that is bypassed to the TV.

Proper operation of the RF Bypass feature requires special configuration information from the
control system, and proper user interface settings in the Electronic Program Guide (EPG).

Figure 3-2 illustrates RF cabling to an optional VCR using the RF Bypass switch. When a VCR
is not present, install the supplied jumper cable from the
switch.

Figure 3-2
RF Bypass switch

TV

LR

VIDEO INAUDIO IN

SVIDEO IN

VIDEO OUTAUDIO OUT

SVIDEO OUT

CABLE IN

LR

CONV OUT to CONV IN on the RF Bypass

DCT 5100

CONV

OUT

HPNA

AUDIO IN

R

L Y Pb P r

AUDIO

OUT

ETHERNET

RF

OUT

CABLE

CONV

IN

IN

IR

USB

SPDIF

VIDEO

NIR

TUOL

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

From
cable outlet

VCR (optional)

CABLE IN VIDEO INAUDIO IN

CABLE OUT VIDEO OUTAUDIO OUT

LR

SVIDEO IN

LR

SVIDEO OUT

X

The DCT5100 RF output does not carry stereo for digital channels. All VCR recordings made
using this connection will be in mono for digital channels.

DCT5100 Installation Manual

3-4 Installation

Audio/Video Cabling Diagrams

The DCT5100 is capable of delivering Dolby AC-3 audio to a Dolby Digital stereo receiver using
the SPDIF RCA connector. When connecting to a receiver, you can use the left/right RCA
baseband audio outputs or the SPDIF RCA connection. The connections you use will depend on
the capabilities of the audio receiver. The SPDIF port carries the audio stream in either a PCM
or Dolby AC-3 format. If the subscriber does not have a Dolby Digital receiver, use the baseband
Left/Right audio RCA connections to interface to the audio receiver.

The following illustrations show audio/video connections to a digital receiver, where the receiver
functions as an audio/video router. When connecting the audio path to a digital receiver,
reference your receiver’s installation instructions for directions on connecting to baseband and
SPDIF ports.

DCT5100 Installation Manual

Installation 3-5

The VCR and TV receive their audio/video signals from the currently selected input device on the
digital receiver. This is important when the subscriber has another audio/video device such as a
DVD player, a secondary VCR, a CD player, or other electronic component. It is recommended
that you connect the TV to the monitor output so On-Screen menus associated with the receiver
can be displayed. (In many cases the receivers themselves have interactive on-screen menus).

Figure 3-3 illustrates the DCT5100 interfacing directly to a digital receiver:

Figure 3-3
Audio system cabling

DCT 5100

TO

TV/VCR

CABLE

AUDIO IN

RIN

ETHERNET

IN

IR

HPNA

USB

LOUT

L Y Pb Pr

R

AUDIO

OUT

SPDIF

either/or

VIDEO

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

either/or

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

Digital Receiver

MONI TOR DVD AV #2 AV # 1 TAPE

OUT

S-VIDEO

VIDEO

RIGHT

LEFT

ININ

IN OUT

IN OUT

DIGITAL

COAXIAL

OPTICAL

VCR

CABLE/

ANTENNA IN

OUTPUT

AUDIOLRVIDEO

INPUT

AUDIOLRVIDEO

If your stereo receiver has the ability to check both the baseband and SPDIF ports for appropriate
channels, you will want to connect both the baseband and SPDIF connections. Otherwise, do not
connect both the baseband left/right RCA connections and the RCA SPDIF digital connection.
The baseband connections are not necessary because the SPDIF port carries audio for both
digital and analog channels providing for a single audio interface.

DCT5100 Installation Manual

To T V

3-6 Installation

A

Figure 3-4 illustrates how to connect video outputs of the DCT5100:

Figure 3-4
Video System Cabling

DCT 5100

TO

TV/VCR

St er eo TV

CABLE/

ANTENNA IN

CABLE

IN

either/or

AUDIO IN

SPDIF

RIN

ETHERNET

IR

MONITOR D VD AV #2 AV #1 TAPE

OUT

S-VIDEO

VIDEO

RIGHT

LEFT

HPNA

USB

INPUT

S-VIDEO

VIDEO

AUDIO L EFT

AUDIO RIGHT

LOUT

LYPbPr

R

AUDIO

OUT

IN OUT

ININ

VIDEO

either/or

CABLE/

NTENNA IN

To TV

Pass Card

S-VIDEO

TV

OPTICAL

SPDIF

IEEE 1394

Digital Receiver

IN OUT

DIGITAL

COAXIAL

OPTICAL

OUTPU T

AUDIOLRVIDEO

SWITCH ED
105-12 5V
60Hz
4A MAX
500W M A X

either/or

CONVENIENCE

OUTLET

VCR

INPUT

AUDIOLRVIDEO

When connecting the video path, never connect both baseband composite video and S-Video
together. Use only one connection because some entertainment equipment will not support both
video inputs simultaneously.

DCT5100 Installation Manual

Installation 3-7

Figure 3-5 illustrates Component Cabling for High-Definition TV:

Figure 3-5
HDTV Cabling

DIGITAL CABLE BOX

VIDEO

PbY Pr

S-VIDEO

OPTICAL

SPDIF

SWITCHED
105/125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

TO

TV/VCR

CABLE

IN

AUDIO IN

R INSPDIF OUT

L

IR

R L

AUDIO

OUT

HDTV

DVI IN

R
L

Cable In

S-Video

Video

Audio

R
L

Video 1

Video 2

R
L

Video 3

Y
Pb
Pr

R

L

This diagram shows the base audio and video connections between the DCT5100 and an HDTV
using the YPbPr component video connection. You should use this audio configuration only if your
HDTV has built-in speakers and you do not intend to include a stereo or Home Theater receiver in
your configuration.

If your HDTV supports either optical (Optical SPDIF) or coaxial (SPDIF) digital audio connections,
these connections may be used in place of the stereo audio outputs (AUDIO R and L).

In most cases these outputs offer a higher level of audio quality, including support for 5.1 surround
sound.

DCT5100 Installation Manual

3-8 Installation

Figure 3-5 illustrates DVI Cabling for High-Definition TV:

Figure 3-5
HDTV Cabling

VIDEO

PbY Pr

TO

TV/VCR

CABLE

IN

AUDIO IN

R INSPDIF OUT

L

IR

R L

AUDIO

OUT

S-VIDEO

OPTICAL

SPDIF

DIGITAL CABLE BOX

SWITCHED
105/125V
60Hz
4A MAX

CONVENIENCE

500W MAX

OUTLET

HDTV

DVI IN

R
L

S-Video

Video

Cable In

Audio

R
L

This diagram shows the base audio and video connections between the DCT5100 and an HDTV
using the DVI video connection. You should use this audio configuration only if your HDTV has
built-in speakers and you do not intend to include a stereo or Home Theater receiver in your
configuration.

Video 1

Video 2

R
L

Video 3

Y

Pb

Pr

R
L

DCT5100 Installation Manual

Installation 3-9

A

The audio/video configuration illustrated enables digital stereo recording, including Dolby
Surround



sound. Use only one set of RCA input connectors on the stereo. Figure 3-7 shows the

audio/video connections with a stereo at the end of the chain:

Figure 3-7
Audio with stereo last

CD player

UDIO OUT

LR

DCT 5100

VIDEO

SPDIF

LOUT

S-VIDEO

TV

L Y Pb Pr

Pass Card

OPTICAL

SPDIF

IEEE 1394

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENI ENCE

OUTLET

TO

TV/VCR

CABLE

IN

From

cable outlet

AUDIO IN

ETHERNET

IR

USB

RIN

HPNA

R

AUDIO

OUT

VCR

AUDIO IN

AUDIO OUT

CABLE/

ANTENNA IN

INPUT

VIDEOAUDIO

S-VIDEO

OUTPU T

VIDEOAUDIO

S-VIDE O

either/or

To T V

St er eo re ce iver

R

L

SPEAKER

CONNECTORS

LR

LR

TV

INPUT OUTPUT DI GITAL

S-VIDEO S-VIDEO

VIDEO VIDEOAUDIO AUDIO

CABLE

IN

LLRR

COAXIAL

OPTIC AL

DCT5100 Installation Manual

3-10 Installation

IR Blaster Transmitter

The optional IR Blaster provides control of the subscriber’s VCR from the DCT5100. It consists
of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The
mounting bracket is a clear plastic holder that has a pad of adhesive tape that enables you to
install the IR Blaster near the VCR IR receiver. A mini-pin connector at the end of the cord
connects the IR Blaster to the DCT5100. The IR Blaster is sold separately as an accessory item.

The availability and functionality of the IR Blaster depends on the installed application
software.

Figure 3-8 illustrates the IR transmitter installed in the mounting bracket:

Figure 3-8
IR transmitter installed in mounting bracke

t

Adhesive tape

Mounting bracket

Transmitter

Once installed, the IR Blaster is activated automatically through the electronic program guide.
Individual VCR codes are broadcast through the out-of-band data channel and are updated
periodically as new codes are added.

The procedure for installing the IR Blaster is described in the following paragraphs.

Locating the IR Receiver on the VCR

The IR receiver area is not visible on some VCRs. To locate it:

Obtain a piece of opaque material, such as a 3- by 5-inch index card.
Use the card to block off areas of the VCR where the IR receiver might be located. Try to

turn the VCR on and off with the remote control pointed directly at it, and close enough to
reduce the possibility that the receiver will see IR reflections.

Note the blocked area where the VCR is unresponsive to the remote control. This region
contains the sensor and can be marked by loosely taping the index card to the area.

Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need to be
precisely on target with the receiver. You may prefer to offset the location of the IR Blaster
transmitter so that it is less likely to interfere with operation of the VCR remote control.

DCT5100 Installation Manual

Installation 3-11

Installing the IR Blaster

To install the IR Blaster:

1

Fit the transmitter into the mounting bracket (refer to Figure 3-8).

2

Plug the mini-pin connector into the IR jack on the rear panel of the DCT5100 rear panel as
illustrated in Figure 3-9:

Figure 3-9
IR Blaster installed

DCT 5100

TO

TV/VCR

CABLE

IN

HPNA

AUDIO IN

L Y P b Pr

R

AUDIO

OUT

ETHERNET

IR

USB

SPDIF

VIDEO

NIR

TUOL

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

Refer to text to locate
IR receiver on VCR

3

Remove the adhesive tape cover from the mounting bracket.

4

Position and press firmly to attach the mounting bracket to the IR receiver on the VCR. Be
careful to route the wire so that it does not prevent loading tapes.

VCR

Checking the IR Blaster

The IR Blaster is now located near the receiver and the VCR can be controlled through the
DCT5100. As a final check, operate the VCR using the remote control from various positions in
the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it slightly.

DCT5100 Installation Manual

3-12 Installation

Rear Panel Connections

The DCT5100 rear panel includes many ports not supported by Seaside
Communications, these include: USB, Ethernet, TV Pass Card, IEEE 1394.

Figure 3-10
Data Devices – Rear Panel

DCT 5100

TO

TV/VCR

CABLE

IN

HPNA

AUDIO IN

L Y P b Pr

R

AUDIO

OUT

ETHERNET

IR

USB

SPDIF

VIDEO

NIR

TUOL

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED
105-125V
60Hz
4A MAX
500W MAX

CONVENIENCE

OUTLET

DCT5100 Installation Manual

Installation 3-13

Front Panel Connections

The DCT5100 front panel includes many optional connections not supported by
Seaside Communications, these include: USB and Smart Card.

USB

VIDEO IN L AUDIO IN R

S

U

O

R

R

C

INFO

MENU GUIDE

POWER SELECT

MSGS.

P

MUTE

N

H

L

N

E

A

A/B

A/B

ETOMERNO

C

SMART CARD

DCT5100 Installation Manual

3-14 Installation

Boot Cycle

After connecting the proper cabling to the DCT5100, plug the power cord into the DCT5100 and
electrical wall outlet. Begin performing the boot cycle procedure:

 The LED displays HUNT and then FR 1.
 The DCT5100 begins searching for the headend Out of Band (OOB) frequency carrier. If the

OOB frequency is not set to 75.25 MHz, the LED flashes FR 1 and then flashes FR 2. This
searching process repeats until the correct OOB frequency is found and the required
message for your set-top model is acquired. Table 3-1 illustrates the LED displays and OOB
frequencies:

Table 3-1
LED displays OOB frequencies

Display Frequency Description

| dl N/A
EF N/A
FP N/A
____ N/A
Hunt N/A
FR 1 75.25 MHz
FR 2 104.20 MHz
FR 3 72.75 MHz
FR 4 92.25 MHz
FR 5 98.25 MHz
FR 6 103.75 MHz
FR 7 107.25 MHz
FR 8 107.40 MHz
FR 9 110.25 MHz
FR 10 116.25 MHz
Au N/A

OOB network download in progress
Erasing Flash memory
Flash memory is being programmed
Network download complete
Hunting for OOB frequency
Attempting to lock on frequency 1
Attempting to lock on frequency 2
Attempting to lock on frequency 3
Attempting to lock on frequency 4
Attempting to lock on frequency 5
Attempting to lock on frequency 6
Attempting to lock on frequency 7
Attempting to lock on frequency 8
Attempting to lock on frequency 9
Attempting to lock on frequency 10
Authenticating code object (displays

only after download)

 When the correct OOB frequency is acquired, the LED flashes FR number.

DCT5100 Installation Manual

Installation 3-15

When multiple OOB frequencies are used, the DCT5100 pauses 40 seconds on each valid
frequency. The LED displays dl and a progress indicator, which identifies a software object
download. The progress indicator, or crawling ant, moves one position around the dl display
for each segment of download received. If the dl stops moving up and down on the LED for
an extended period of time, contact the headend operator.

The progress indicator usually moves at a consistent rate as segment downloads are

received. If all the segments are retrieved in the

first pass, the EF, AU and FP messages are

displayed on the LED. If segments are dropped, the progress indicator appears to stall and
then inch forward after the dropped segments are retired.

When the progress indicator alternates between rapid and sluggish movement, this may

indicate that the stream is spinning too fast for existing plant conditions.

The LED displays EF for up to 60 seconds when the software object download is complete
during flash erasure and then displays FP for up to 60 seconds during flash programming.

The DCT5100 is ready for initialization by the headend controller when the LED display is
blank. Verify that the DCT5100 is powered up or reset within two minutes of a completed
download.

Boot Cycle Error Codes

If hardware or software problems occur, the DCT5100 displays error codes on the LED display.
Table 3-2 is a list of error codes that can occur during boot cycle startup:

Table 3-2
Error codes at boot cycle startup

Error
Code

Eb 01

Eb 02

Eb 03

Eb 04

Eb 05

Eb 06

Eb 07

Object failed validation After the LED displays dl, indicating

validation check failed

Download time-out After cycling twice through the OOB

frequencies

erase failed After software object download complete

Flash

Flash programming
failed

Invalid DLC frequency After the LED displays dl, indicating

Hardware initialization
failed

Object failed validation After software object download complete

and EF is displayed
After software object download complete

and FP is displayed

validation check failed
After plugging the DCT5100 into an

electrical outlet to begin the boot cycle

and FP is displayed
After a successful software object

download and DCT5100 is reset

Contact headend
operator

None

Replace DCT5100

Contact headend
operator

Contact headend
operator

Replace DCT5100

Contact headend
operator

No action required
because DCT5100
repeats software object
download process

deriuqeR noitcA srucco rorre nehW noitpircseD

Eb 08

DCT5100 Installation Manual

enoN devreseR

3-16 Installation

Error
Code

Eb 09

Eb 10

Eb 11

Eb 12

Eb 13

Eb 14

Eb15

Eb18

Eb19

Eb20

Check failed Reset within two minutes of a complete

software object download

SUDB recreation After plugging the DCT5100 into an

electrical outlet to begin the boot cycle

Failed to lock OOB
frequency

No COAC message
received

No DLC message
received

Bad object type or class After the LED displays dl, indicating failed

No matching Platform
ID found

Object size mismatch After the LED displays dl, indicating failed

Object size failed range
check

Invalid SUDB pointer After plugging the DCT5100 into an

After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)

After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)

After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the
was unsuccessful)

during attempted download
After cycling twice through the OOB

frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)

during attempted download
After the LED displays dl, indicating failed

during attempted download

electrical outlet to begin the boot cycle

ware object download

soft

deriuqeR noitcA srucco rorre nehW noitpircseD

No action required
because DCT5100
repeats software object
download process

None

Ensure proper cable
connections

Contact headend
operator

Contact headend
operator

Contact headend
operator

Contact headend
operator

Contact headend
operator

Contact headend
operator

None

DCT5100 Installation Manual

Installation 3-17

Operational Check

The operational check tests the communication link between the remote control and the
DCT5100. Table 3-3 lists the operational check procedures:

Table 3-3
Operational check

Feature Testing Procedure

Press

POWER

Power on

Channel Selection

Volume Control

Tune to the output channel of the DCT5100 (channel 3 or 4).
Scan through the channels using the
Tune to several channels by entering the channel number using the numeric keys.
Press

lowest level, and to a comfortable level.
Press

If the DCT5100 does not operate properly, refer to Section 5, “Troubleshooting”.

to turn on the DCT5100.

CHANNEL

VOLUME

+ or - on the remote control to increase the volume to its upper limit,

MUTE

to turn the sound off. Press

+ or - keys.

MUTE

again to restore the sound.

DCT5100 Installation Manual

Section 4

Diagnostics

This section describes the diagnostics designed to confirm proper installation of the DCT5100.
They include checking error states, signal integrity, and provisions to identify the DCT5100 on
the network and verify communications with the headend. The diagnostic information is
displayed on the front-panel LEDs and the On-Screen Display (OSD).

For diagnostics provided in this section:

All indicators are in decimal notation unless otherwise noted.
All signal-level and quality indicators are based on a 1% to 100% scale, unless otherwise

noted.
All sample displays are illustrative; actual data may differ from the examples.

Accessing Diagnostics

You can run the base platform software or Thin Client software to access the DCT5100
diagnostics. The Heritage mode and the Enhanced mode are the two modes of entry for
accessing diagnostics. The Heritage mode uses the front-panel keys or IR remote and is
commonly used with the DCT 1000, DCT 1200, and DCT2000 models. The Enhanced mode uses
the front-panel keys and supports an on/off state-independent entry.

access diagnostics using the Heritage and Enhanced modes:

To

1 Ensure the set-top is installed with the base platform or Thin Client software and that it is

connected to an ac outlet.

2 Press POWER and then within 2 seconds press SELECT for Heritage mode.

or
Simultaneously press both

CURSOR ◄ and CURSOR ► and hold both keys for three seconds for

Enhanced mode.
The DIAGNOSTICS main menu is displayed on the OSD and d01 is displayed on the

front-panel LED. The DCT5100 is now in diagnostic mode.

Use the

following keys to navigate diagnostics menus:

CHANNEL ▲, CHANNEL ▼, CURSOR ▲, or CURSOR ▼ to select d01 through E.

Press
Press CURSOR ◄, CURSOR ►, SELECT or ENTER to execute the selected diagnostic.
Select E from the main menu to exit.
Pressing

POWER also exits diagnostic mode.

DCT5100 Installation Manual

4-2 Diagnostics

u

Table 4-1 illustrates the OSD of the diagnostic main menu. Note, d13 INTERACTIVE INFO will
only be displayed when Thin Client is running in the DCT5100.

Table 4-1
Main menu - OSD

DIAGNOSTICS

d01 GENERAL STATUS
d02 PURCHASE STATUS
d03 OOB STATUS
d04 IN BAND STATUS
d05 UNIT ADDRESS
d06 CURRENT CHANNEL STATUS
d07 UPSTREAM MODEM
d08 CODE MODULES
d09 MEMORY CONFIG
d10 KEYPAD/LED
d11 INTERFACE STATUS
d12 USER SETTING STATUS
d13 INTERACTIVE INFO
E EXIT

Figure 4-1 is an example of the LED for the m

Figure 4-1
Main menu diagnostic - LED

MUTE

Selected

diagnostic

from

main men

ain

menu selected diagnostic:

P

MUTE

DCT5100 Installation Manual

Diagnostics 4-3

e

d01 General Status

The GENERAL STATUS diagnostic provides system status information that displays on the
OSD and LED. The information is updated each time the diagnostic is accessed. Table 4-2
illustrates the GENERAL STATUS OSD:

Table 4-2
GENERAL STATUS - OSD

GENERAL STATUS
ERROR: E 00 DISCONNECTED
PLATFORM ID: 0256
FAMILY ID: 0000
MODEL ID: 0087
REMOD CHANNEL:
SETTOP TIME:

3
xxxxxxxxxx GPS

Figure 4-2 is an example of a GENERAL STATUS diagnostic LED:

Figure 4-2
General status - LED

P

MUTE MUTE

Environment

cod

Error

code

DCT5100 Installation Manual

4-4 Diagnostics

Error Codes

Error codes are displayed on the LED when an error occurs. If multiple errors occur, the last
recorded error is displayed. Errors displayed on the LED begin with EP (base platform or Thin
Client) Error codes ranging from 00 to 17 to remain consistent with digital set-tops prior to the
DCT5100. Error code EP18 applies to the DCT5100 only.

Table 4-3 lists the different types of hardware errors, and the corresponding error code
displayed on the LED:

Table 4-3
Fatal hardware initialization errors - LED

Error Code Description

EP00 No Error
EP01 Not Connected
EP03 DRAM Err
EP04 SRAM Error
EP07 ROM Verification Failure
EP08 RAM Test Failure
EP09 Battery Test Failure
EP11 Invalid Unit Address
EP12 Power On Self Test Failure
EP14 GITV Startup Failure
EP15 TSI Structure Corrupt
EP18 Driver Initialization Failure

or

Connected State

The state of the set-top is either connected or disconnected. The connected state of the box is set
by a DCT-operations connect or disconnect message. The OSD displays DISCONNECTED when
the set-top is in the disconnected state and CONNECTED when it is in the connected state.

PLATFORM ID

The PLATFORM ID is also referred to as the ROM ID. The Platform ID is a 16-bit parameter
used to differentiate between unique digital platform images in the field. It is displayed in
hexadecimal format.

FAMILY ID

The FAMILY ID indicates two aspects of the set-top terminal, the manufacturer and the product
family. It is displayed in hexadecimal format.

MODEL ID

The MODEL ID is the model of the set-top terminal. It is displayed in hexadecimal format.

DCT5100 Installation Manual

Diagnostics 4-5

REMOD CHANNEL

The REMOD CHANNEL number can be either 3 or 4 (USA systems). The output port
configuration displays the configuration of the DCT5100 output or re-modulated (remod) port.
The output port/remod port is the interface from the DCT5100 to the subscriber’s television set.

SETTOP TIME

The SETTOP TIME is current OOB set-top time displayed in Global Positioning System (GPS)
seconds from Jan 6, 1980. SET-TOP TIME is an integer value ranging from 0 to 4294967295.

d02 Purchase Status

The PURCHASE STATUS diagnostic displays the status of subscriber event purchases on the
OSD and LED. The OSD and LED information displays are updated each time this diagnostic is
accessed.

Table 4-4 illustrates the PURCHASE STATUS diagnostics OSD:

Table 4-4
PURCHASE STATUS - OSD

PURCHASE STATUS
PURCHASES
UNSENT: xx
UNACK: xx
LAST SEQ NUM: xxxx
LAST RB TIME: xxxxxxxxxx

IPPV Status

Enabled

Figure 4-3 is the front-panel LED display for the PURCHASE STATUS diagnostic:

Figure 4-3
PURCHASE STATUS - LED

Purchase

indicator

P

DCT5100 Installation Manual

MUTE MUTE

IPPV

status indicator

is on

when enabled

Number of

unsent

purchases

4-6 Diagnostics

Unsent Purchases

The UNSENT field is the number of purchases in the set-top remaining to be polled. The
number of purchases can range from 0 to 63 decimal.

Unacknowledged Reports

The UNACK is the number of reports that have not been acknowledged by the controller. The
number of reports that have not been acknowledged is displayed in decimal format.

Last Acknowledged Purchase

The LAST SEQ NUM is the last acknowledged sequence number of a purchase sent by the
controller. The sequence number is a 16 bit unsigned that

is displayed in hexadecimal format.

Last Purchase Reportback

The LAST RB TIME indicates the last time the set-top attempted to reportback purchases to
the controller. The time of the last purchase reportback is displayed in GPS seconds.

IPPV Status

The IPPV Status of Enabled or Disabled is displayed on the OSD. The LED IPPV Status
indicator is on when IPPV status is enabled.

Table 4-5 lists the IPPV Status indicators for OSD and LED:

Table 4-5
IPPV status indicators – OSD and LED

OSD Display LED Indicator Definition

ENABLED
DISABLED

on IPPV Enabled
off IPPV Disabled

DCT5100 Installation Manual

Diagnostics 4-7

d03 Out-Of-Band (OOB) Diagnostic

The Out-of-Band (OOB) DIAGNOSTIC indicates the status of the out-of-band control channel.
The information is updated every 5 seconds while viewing the diagnostic.

Table 4-6 illustrates the OOB status on the OSD:

Table 4-6
OOB status - OSD

OOB DIAGNOSTIC

OOB FREQUENCY: 075.25 MHz
CARRIER LOCK: YES
DATA: YES
EMM DATA: YES

SNR: 22.1 dB GOOD
AGC: 23 % FAIR

NETWORK PID: 100C
EMM PID: 1003
EMM PROVIDER ID: 100A

DCT5100 Installation Manual

4-8 Diagnostics

a

Figure 4-4 illustrates the OOB Status display on the LED:

Figure 4-4
OOB status - LED

OOB FREQUENCY

Indicates no
carrier lock
on the OOB:

activity indicator

MUTE MUTE

OOB diagnostic

indicator

Alternating with

MUTE MUTE

OOB diagnostic

indicator

Dat

EMM data
activity indicator

PP

Carrier lock indicator

(L for locked,

U for not locked)

P

Carrier lock indicator

(L for locked,

U for not locked)

The OOB FREQUENCY is the center frequency of the set-top OOB tuner. The frequency range
is 70 to 130 MHz.

OOB CARRIER LOCK

The OOB CARRIER LOCK indicates if the OOB receiver is locked to the carrier.
Table 4-7 illustrates valid carrier lock indicators:

Table 4-7
CARRIER LOCK indicators – OSD and LED

OSD Display LED Display Definition

YES
NO

L Carrier locked

U Carrier unlocked

DCT5100 Installation Manual

Diagnostics 4-9

OOB DATA

OOB DATA indicates if data is being carried by the OOB and EMM traffic, which is tracked
separately. Table 4-8 lists OOB DATA indicators:

Table 4-8
DATA indicators – OSD and LED

OSD Indicator LED Indicator Definition

YES
NO

on OOB data detected within last 5 seconds
off OOB data not detected within last 5

seconds

OOB EMM DATA

The EMM indicators are on when EMM data is being carried on the OOB stream. Table 4-9 lists
the indicators displayed on the OSD and LED:

Table 4-9
EMM DATA indicators – OSD and LED

OSD Indicator LED Indicator Definition

YES
NO

on EMM data detected within last 5 seconds
off EMM data not detected within last 5

seconds

OOB Signal-to-Noise Ratio (SNR)

The OSD displays an estimate of the carrier signal-to-noise ratio in dB with an explanation.
Table 4-10 lists the SNR indicators for the OSD:

Table 4-10
SNR indicators - OSD

Indicator Meaning

GOOD
FAIR
POOR
INVALID

This field is only valid when carrier lock has been established.

Good value
Marginal signal level, check the signal
Unusable signal
SNR value not valid

DCT5100 Installation Manual

4-10 Diagnostics

OOB Automatic Gain Control (AGC)

The OSD displays an estimate of the AGC in percentage and an explanation for the value.
Table 4-11 lists the AGC values for the OSD:

Table 4-11
AGC indicators

Indicator Meaning

GOOD
FAIR
POOR
INVALID

Good value
Marginal signal level, check the signal
Unusable signal
AGC value not valid

This field is valid only when carrier lock has been established.

NETWORK PID

The DCT5100 is tuned to the NETWORK PID to receive network messages. This value is
displayed in hexadecimal format.

EMM PID

The EMM PID is the PID stream the set-top tunes to for EMM data. This value is displayed in
hexadecimal format.

EMM PROVIDER ID

The EMM PROVIDER ID specifies the conditional access stream for the DCT5100 and is
displayed in hexadecimal format.

DCT5100 Installation Manual

Diagnostics 4-11

d04 In-Band (IB) Diagnostic

The DCT5100 displays the IN-BAND DIAGNOSTIC status of a digital carrier for the last
attempted tuned channel. If a digital carrier is not present, this diagnostic indicates the carrier
is not locked.

Table 4-12 illustrates the OSD of the IB receiver digital status:

Table 4-12
IN-BAND DIAGNOSTIC - OSD

IN-BAND DIAGNOSTIC

MAQ 46 :EDOM

CARRIER LOCK: YES

SEY :ATAD

SNR 32.0 dB GOOD

AGC: 23 % FAIR

5 SECOND ERROR
COUNTS:

UNCORRECTABLE: 1234

CORRECTABLE: 5678

The display information is updated every 5 seconds when viewing the diagnostic.
Figure 4-5 illustrates the LED display:

Figure 4-5
IN-BAND DIAGNOSTIC - LED

Data activity

indicator

P

DCT5100 Installation Manual

MUTE MUTE

IB diagnostic

indicator

Carrier lock indicator

(L for locked,

U for not locked)

4-12 Diagnostics

MODE

Table 4-13 lists the values for the MODE display on the OSD:

Table 4-13
MODE values - OSD

Value Description

ANALOG IB
64 QAM IB
256 QAM IB

Contains an Analog channel
Contains a Digital channel with a modulation mode of 64 QAM
Contains a Digital channel with a modulation mode of 256 QAM

CARRIER LOCK

The IB CARRIER LOCK indicates if the IB receiver is locked to the carrier.
Table 5-15 illustrates valid values displayed on the LED and OSD:

Table 4-14
In-Band CARRIER LOCK - OSD and LED

OSD Display LED Display Definition

YES
NO

L Carrier locked
U Carrier unlocked

DATA

The IB data indicates if data is being carried on the IB stream. The indicators cover all packet
processors regardless of which stream they are monitoring.

Valid values for the OSD and LED are illustrated in Table 4-15:

Table 4-15
In-Band DATA indicators – OSD and LED

OSD Display LED Indicator Definition

YES
NO

on IB Data detected within last 5 seconds
off IB Data not detected within last 5 seconds

DCT5100 Installation Manual

Diagnostics 4-13

Signal-to-Noise Ratio (SNR)

The IB SNR displays on the OSD as an estimate of the carrier signal-to-noise ratio in dB with
an explanation for the value.

Table 4-16 lists the values:

Table 4-16
In-Band SNR - OSD

Value Description

GOOD
FAIR
POOR
INVALID

Good value
Marginal signal level, check the signal
Unusable signal
SNR value not valid

This display is only valid when carrier lock has been established.

Automatic Gain Control (AGC)

An estimate of the AGC displays in percentage and an explanation for the value displays on the
OSD.

Table 4-17 lists the values and description for the OSD:

Table 4-17
In-Band AGC values - OSD

Value Description

GOOD
FAIR
POOR
INVALID

Good value
Marginal signal level, check the signal
Unusable signal
AGC value not valid

This display is only valid when carrier lock has been established.

5 SECOND ERROR COUNTS

The 5 SECOND ERROR COUNTS represents the number of correctable and uncorrectable
errors in the digital multiplex. The display is updated every 5 seconds and is reset each time the
set-top is power cycled or another digital multiplex is tuned. The count is shown in decimal
format and the maximum value is 9999. The maximum value displayed is 9999 even if the
number of errors exceeds 9999.

DCT5100 Installation Manual

4-14 Diagnostics

d05 Unit Address

The UNIT ADDRESS diagnostic displays the unit address of the DCT5100.
Table 4-18 illustrates a unit address on OSD:

Table 4-18
UNIT ADDRESS - OSD

UNIT ADDRESS

TVPC INSTALLED NO
UNIT ADDRESS:

123-45678-90123-456

NETWORK ADDRESS:

123-45678-90123-456

OOB MULTICAST 16 ADDRESS FOR: nnnn
0123 4567
89AB CDEF

MAC Address 1– DOCSIS: xx xx xx xx xx xx

MAC ADDRESS 2 –

xx xx xx xx xx xx

ETHERNET:
MAC ADDRESS 3 – 1394: xx xx xx xx xx xx

MAC ADDRESS 4 – USB: xx xx xx xx xx xx

MAC ADDRESS 5 – SET-TOP: xx xx xx xx xx xx

The value nnnn represents the following datastreams: DATA, POLL, NET, EMM, SCC, and
DWLD. The information on the OSD and LED updates every 5 seconds while the diagnostic
displays. After each OSD update, the six datastreams cycle and a different datastream (nnnn)
value with Multicast 16 Addresses is displayed.

TVPC INSTALLED

TVPC is a type of renewable security system. This diagnostic indicates if the renewable security
system is installed and the type. The OSD displays YES if the TvPC is installed and NO if the
TvPC is not installed.

DCT5100 Installation Manual

Diagnostics 4-15

UNIT ADDRESS

The UNIT ADDRESS identifier indicates the unit address or physical address of the DCT5100
set-top terminal. The UNIT ADDRESS is unique and displayed in decimal format.

Figure 4-6 illustrates the LED display of a unit address:

Figure 4-6
UNIT ADDRESS - LED

P

MUTE

P

MUTE

P

MUTE

P

MUTE

P

MUTE

NETWORK ADDRESS

The NETWORK ADDRESS is the terminal’s network address displayed in decimal format.

DCT5100 Installation Manual

4-16 Diagnostics

OOB MULTICAST 16 ADDRESS

The MULTICAST 16 ADDRESS specifies the stream to which the OOB multicast 16 addresses
are assigned.

The valid stream types and descriptions displayed on OSD are listed in Table 4-19:

Table 4-19
MULTICAST 16 ADDRESS streams - OSD

nnnn OSD Display Description

Net
EMM
SCC
Dnld
Data
Poll

Network
EMM
SCC_ECM
Download
Data
Polling PID

The stream type and multicast 16 addresses cycle on the OSD display every 5 seconds.

MULTICAST 16 ADDRESS

This display is of the 16-bit multicast address in a 4-byte hexadecimal format. The Multicast 16
addressed messages filter on a 16-bit multicast address. The user processor can define up to four
multicast addresses in hardware and any message matching one of the four is processed.
Messages not matching the multicast address are discarded.

MAC ADDRESS

The MAC addresses are stored in Protected Flash and displayed in hexadecimal format. MAC
addresses are assigned to the DOCSIS, Ethernet, 1394, USB, and set-top.

DCT5100 Installation Manual

Diagnostics 4-17

d06 Current Channel Status

The CURRENT CHANEEL STATUS diagnostic displays a status of the last attempted tuned
channel on the IB stream. The channel type determines the status display.

Table 4-20 illustrates an analog current channel status OSD:

Table 4-20
Analog CURRENT CHANNEL STATUS - OSD

CURRENT CHANNEL STATUS

aaa GOLANA :EPYT

PICTURE CARRIER 077.2500 MHz

AUTHORIZED: YES

PURCHASABLE: YES

PURCHASED: YES

PREVIEW:

YES

Table 4-21 illustrates the digital CURRENT CHANNEL STATUS OSD:

Table 4-21
Digital CURRENT CHANNEL STATUS - OSD

CURRENT CHANNEL STATUS

INBAND FREQUENCY: 199.2500 MHz

AUTHORIZED:

PURCHASABLE: YES

PURCHASED: YES

SEY :WEIVERP

MPEG VIDEO LOCK YES

MPEG AUDIO LOCK YES

SEY KCOL RCP

bbx0 aaa LATIGID :EPYT

DCT5100 Installation Manual

4-18 Diagnostics

w

r

Figure 4-7 illustrates the LEDs for the analog and digital current channel status:

Figure 4-7
CURRENT CHANNEL STATUS - LED

Current channel analog:

Current channel digital:

Purchasable

MUTE

Analog channel

diagnostic

indicator

Purchasable

MUTE

Digital channel

diagnostic

indicato

indicator

indicator

Previe
indicator

P

MUTE

Preview
indicator

P

P

MUTE

Epoch

authorization

code

TYPE

The channel TYPE indicates if the channel is analog or digital. There are separate OSD and
LED displays for analog and digital channels.

Table 4-22 lists the display information:

Table 4-22
Current channel TYPE – OSD and LED

OSD Display LED Display Definition

ANALOG
DIGITAL

DCT5100 Installation Manual

A Current Channel Type is Analog
d Current Channel Type is Digital

Diagnostics 4-19

Table 4-23 lists the variable description codes used in the current channel status OSD:

Table 4-23
Variable descriptions - OSD

OSD Variables State

aaa For analog:

SCR − scrambled
CLR − Clear
For digital :
ENC − encrypted
UNE − unencrypted
CLR − Clear

bb current epoch authorization reason

The current channel encryption mode is displayed next to the channel type and is indicated with
the aaa variable on the OSD. The analog encryption mode value of aaa is replaced with SCR
indicating scrambled or CLR indicating a clear analog signal. The

information is displayed on

the OSD and LED updating every 5 seconds.
The digital encryption mode value aaa is replaced with ENC indicating encrypted, UNE for

unencrypted, or CLR for a clear digital signal. The value of bb is replaced with a hexadecimal
number for the epoch authorization reason code.

AUTHORIZATION Reason Code

The current channel AUTHORIZATION reason code is in hexadecimal format. The reason code
is for digital channels only and is displayed on the OSD and LED as an 0xbb variable.

PICTURE CARRIER or In-Band Frequency

The analog frequency is displayed as the picture carrier. The in-band frequency is a center RF
carrier frequency tuned for the digital service. The frequency is displayed in MHz and ranges
from 54 to 860 MHz.

AUTHORIZED

The AUTHORIZED diagnostic displays a parameter indicating if the set-top is authorized for
the currently tuned service.

Table 4-24 is a list of valid authorized values:

Table 4-24
AUTHORIZED values

Values Description

YES
NO

Current channel is authorized
Current channel is not authorized

DCT5100 Installation Manual

4-20 Diagnostics

PURCHASABLE

This parameter indicates whether the current program can be purchased for viewing.
Table 4-25 illustrates valid values displayed on the OSD and LED:

Table 4-25
Purchase indicators – OSD and LED

OSD Display LED Indicator Definition

YES
NO

on Current channel is purchasable.
off Current channel is not purchasable.

PREVIEW

This parameter indicates if the current program is in preview mode.
Valid values displayed on the OSD and LED are illustrated in Table 4-26:

Table 4-26
PREVIEW mode indicators – OSD and LED

OSD Display LED Indicator Definition

YES
NO

on Chann
off Channel is not in preview

el is in preview

MPEG VIDEO LOCK

The MPEG VIDEO LOCK indicates if the video stream is locked.
Table 4-27 is a list of valid values:

Table 4-27
MPEG VIDEO LOCK

Values Definition

YES
NO

Video Processor is locked to the video stream
Video Processor is not locked to the video

stream

DCT5100 Installation Manual

Diagnostics 4-21

MPEG AUDIO LOCK

The MPEG AUDIO LOCK indicates whether the audio stream is locked.
Table 4-28 is a list of valid MPEG audio lock values:

Table 4-28
MPEG AUDIO LOCK values

Values Definition

YES
NO

Audio Processor is locked to the audio stream
Audio Processor is not locked to the audio stream

PCR LOCK

The PCR LOCK indicates if the in-band receiver is locked to the current program clock
reference.

Valid PCR lock values are illustrated in Table 4-29:

Table 4-29
PCR LOCK values

Values Definition

YES
NO

Channel is PCR locked
Channel is not PCR locked

DCT5100 Installation Manual

4-22 Diagnostics

d07 RF MODEM (Upstream)

The RF MODEM diagnostic displays the appropriate modem information based on the module
installed in the DCT5100.

Table 4-30 illustrates the status of the RF upstream modem:

Table 4-30
RF upstream modem

RF MODEM
STATUS: NOT CONFIGURED
CENTER FREQUENCY: 9.0000 MHz
REQUESTED POWER LEVEL: 23 dB
ACTUAL POWER LEVEL: 20 dB
REPORTBACK ADDRESS: xx xx xx xx
LAST RB ATTEMPT TIME: xxxxxxxxxx

The information on the OSD and LED is updated each time this diagnostic is accessed.
Figure 4-8 illustrates the LED for the RF upstream modem:

Figure 4-8
RF upstream modem - LED

Decimal point

P

ST ARVUE
frequency

MUTE MUTE

Frequency

indicator

Alternating with

ST ARVUE
power level

MUTE MUTE

Frequency

in MHz

P

DCT5100 Installation Manual

Actual power

level indicator

Actual power

level in dB

(value will be blank

if modem not configured)

Diagnostics 4-23

RF Modem STATUS

The RF modem STATUS displays CONFIGURED or NOT CONFIGURED, depending on the
state of the modem.

CENTER FREQUENCY

The RF modem CENTER FREQUENCY is displayed on the OSD and LED in MHz.

REQUESTED POWER LEVEL

The REQUESTED POWER LEVEL is the value assigned to the set-top during the RF leveling
process. This level is displayed in dB or is blank if not configured.

ACTUAL POWER LEVEL

The ACTUAL POWER LEVEL is displayed on the OSD and LED in dB or is left blank if the
power level has not been set.

REPORTBACK ADDRESS

The REPORTBACK ADDRESS is displayed if configured. The reportback address is displayed
in 4-byte hexadecimal format.

LAST RB ATTEMPT TIME

The last attempted reportback made by the set-top is displayed here in GPS seconds.

DCT5100 Installation Manual

4-24 Diagnostics

d08 Code Modules

The CODE MODULES section includes information about the firmware loaded into flash
memory and all versions of non-volatile code that are installed in the DCT5100. When the
Native Suite is running, the diagnostics of the application operating system and all associated
objects should be accessible.

Table 4-31 illustrates a code module display with status descriptions:

Table 4-31
CODE MODULES - OSD

CODE MODULES

BOOTLOADER: xx.xx
DIGITAL SECURE PROCESSOR: x.1
ANALOG SECURE PROCESSOR: 8404

OBJECT NAME / VER STATUS SEGS/TIME
BASEPF 01.11 nnnnnnnnnnnn xxxxxxxxxx

DCT5100 Installation Manual

Figure 4-9 illustrates the code module LED display:

Figure 4-9
CODE MODULES - LED

Diagnostics 4-25

Number of segments
remaining for download
to complete.
(Figure reflects segments
remaining = 17012)

Code module identifier
(bPC for Base Platform
Code or SYS for the
System Object)

Download
status

MUTE MUTE

MUTE MUTE

MUTE MUTE

MUTE MUTE

Download data

received indicator

P

P

P

or

P

Code module
version number

Alternating with

P

MUTE MUTE

Indicator to separate

major and minor

revision numbers

DCT5100 Installation Manual

4-26 Diagnostics

BOOTLOADER

The BOOTLOADER version is displayed in ASCII and includes major and minor revision
numbers.

DIGITAL SECURE PROCESSOR

The Digital Secure Processor version is displayed in ASCII format.

ANALOG SECURE PROCESSOR

The Analog Secure Processor version is displayed in ASCII format.

Downloadable Object Information Table

This table is displayed at the bottom of the OSD screen. It includes the object name, version
number, status of object and segments remaining in download process or total time of completed
download. The information displayed for each object depends on the running environment.

OBJECT NAME / VERS

ION

The OBJECT NAME and VERSION columns contain the names and versions of all objects
loaded, or in the process of being loaded into the set-top. The OBJECT NAME and VERSION
are displayed in ASCII format. If a download is not in progress, the LED displays the
environment currently running and version number as shown in Figure 5-9. On the LED
display, bPC is displayed to represent base platform or Thin Client code.

STATUS

The STATUS associated with each object is displayed. The status value of nnnnnnnnnnnn is
replaced with the status of the object. The information on the

OSD and LED is updated every

5 seconds while the diagnostic is displayed.
Table 4-32 lists the object status values:

Table 4-32
Object STATUS

OSD Display Status Description

MEM ALLOC
LOADING
STARTING

ENABLED
ENA–NOT RUN
STOPPING

DISABLED
DIS-NOT RUN

Allocated Memory for object has been allocated.

.dedaol gnieb yltnerruc si tcejbO gnidaoL

Enabling Object is in the process of being started (the

constructor is running).

.gninnur si tcejbO delbanE

Enabled_Not_Runnable Object has been enabled, but it is not runnable.

ped (the

Disabling Object is in the process of being s

destructor is running).
Disabled Object has been disabled.
Disabled_Not_Runnable Object has been disabled, and it is not runnable.

top

DCT5100 Installation Manual

Diagnostics 4-27

OSD Display Status Description

DELETING
POSTPONED

CONNECTED
PEND CONNECT

Postponed Object is not runnable in the current system; will be

enabled on next boot.
Connect
TryingToConnect Trying to connect.

Connected to download PID − awaiting data.

.deteled gnieb fo ssecorp eht ni si tcejbO gniteleD

SEGS / TIME

Each object is displayed on the OSD and LED segments that remain for the object download in
progress. The time (in GPS seconds) is displayed on the OSD when the download is complete.

d09 MEMORY CONFIGURATION

This diagnostic displays the memory configuration of the set-top. The AppOS may supplement
the memory configuration with memory allocation per application in the future.

Table 4-33 illustrates the memory status display:

Table 4-33
MEMORY CONFIGURATION - OSD

MEMORY CONFIGURATION

SYSTEM RAM: 32 MB
FLASH: 16 MB
NVRAM: 256 KB

An LED display is not available for this diagnostic. The information on the OSD is updated
upon entry to this diagnostic.

MEMORY CONFIGURATION

The amount of allocated memory for the SYSTEM RAM and FLASH are displayed in MB. The
amount of allocated memory for NVRAM is displayed in KB.

DCT5100 Installation Manual

4-28 Diagnostics

d10 Keypad - LED

This diagnostics is used to verify the functionality of the LEDs and front-panel keypad of the
DCT5100.

Front-Panel Keypad Diagnostic

This diagnostic verifies the functionality of the LEDs and front-panel keypad. Each LED
segment that is lit corresponds with a front-panel key press.

The OSD displays characters in the format shown in Figure 4-10:

Figure 4-10
Character format display - OSD

< > U D Î M P B G S + -

A character on the OSD is highlighted when the corresponding front-panel key is depressed.

DCT5100 Installation Manual

Diagnostics 4-29

d11 INTERFACE STATUS

Table 4-34 illustrates the INTERFACE STATUS diagnostic OSD display when running in base
platform or Thin Client:

Table 4-34
INTERFACE STATUS

INTERFACE STATUS

DOCSIS Tuner & xmitter: INST
1394 I/O Device:
USB I/O Device:
10bT Ethernet Device:
Parallel Port:
IR Transmitter:
Hard drive status:
Smart Card:

NOT INST
NOT INST
NOT INST
NOT INST
NOT INST
NOT INST
NOT INST

The LED display is not available for INTERFACE STATUS diagnostics. The information on the
OSD is updated upon entry to this diagnostic selection.

INTERFACE STATUS

This diagnostic displays the status of the following standard and optional interfaces as INST for
installed or NOT INST for not installed:

DOCSIS TUNER & XMITTER
1394 I/O DEVICE
USB I/O DEVICE
10bT ETHERNET DEVICE
PARALLEL PORT
IR TRANSMITTER
HARD DRIVE
SMART CARD

DCT5100 Installation Manual

4-30 Diagnostics

d12 USER SETTING STATUS

This section displays the user settings. Table 4-35 shows an example of the diagnostic
information recommended for the User Setting Status OSD. The actual format for the display
may vary. The information on the OSD and LED is updated upon entry to the diagnostic OSD.

Table 4-35 illustrates the USER SETTING STATUS display:

Table 4-35
USER SETTING STATUS – OSD

USER SETTING STATUS

OUTPUT TYPE 1080I
CLOSED CAPTION ENABLED
PEN SIZE STANDARD
FONT STYLE MONO
FOREGROUND COLOR BLACK
FOREGROUND OPACITY AUTO
BACKGROUND COLOR WHITE
BACKGROUND OPACITY AUTO
SERVICE SELECTION PRIMARY LANGUAGE
SETTINGS
ASPECT RATIO:

USER
LETTERBOX

OUTPUT TYPE

Displays the High Definition video display format:

OSD Display Definition

1080I

720P

480P

480I

NATIVE

1920 pixels wide by 1080 pixels high, 16:9 screen
aspect ratio, 30 frames per second, interlaced.

1280 pixels wide by 720 pixels high, 16:9 screen aspect
ratio, 30 frames per second, progressive.

720 pixels wide by 480 pixels high, 4:3 screen aspect
ratio, 30 frames per second, progressive.

720 pixels wide by 480 pixels
ratio, 30 frames per second, interlaced.

Adjusts the video display format to match the video
source format. Valid for 16:9 High Definition displays
only.

SER

high, 4:3

IF

screen aspect

When high definition output modes (1080I, 720P, or 480P) are selected, graphic overlays such as
electronic program guides can only be viewed on the component video outputs. The baseband
video output will continue to transmit baseband video (480I), but without graphic overlays.

DCT5100 Installation Manual

CLOSED CAPTION

Displays the CLOSED CAPTION Rendering state selected by the user:

OSD Display Definition

ENABLED
DISABLED

PEN SIZE

Displays the PEN SIZE selected by the user:

OSD Display Definition

AUTO
STANDARD
LARGE
SMALL

FONT STYLE

Closed Caption rendering enabled.
Closed Caption rendering disabled.

Pen Size is controlled by the Closed Caption stream.
Standard Pen Size.
Large Pen Size.
Small Pen Size.

Diagnostics 4-31

Displays the FONT STYLE selected by the user:

OSD Display Definition

AUTO
MONO SERIF
PROPORTION

SERIF
MONO NO SERIF
PROPORTION NO

SERIF
CASUAL
CURSIVE
SMALL

Font Style is controlled by the Closed Caption stream.

onospaced wit

M
Proportionally spaced with serifs.

Monospaced without serifs.
Proportionally spaced without serifs.

Casual font type.
Cursive font type.
Small capitals.

h serifs.

FOREGROUND COLOR

Displays the FOREGROUND COLOR option selected by the user:

OSD Display Definition

AUTO
WHITE
BLACK
RED
GREEN
BLUE
YELLOW

Foreground Color is controlled by the Closed Caption stream.
White Foreground.
Black Foreground.
Red Foreground.
Green Foreground.
Blue Foreground.
Yellow Foreground.

DCT5100 Installation Manual

4-32 Diagnostics

OSD Display Definition

MAGENTA
CYAN

Magenta Foreground.
Cyan Foreground.

FOREGROUND OPACITY

Displays the FOREGROUND OPACITY option selected by the user:

OSD Display Definition

AUTO

TRANSPARENT
TRANSLUCENT
SOLID
FLASHING

Foreground Color is controlled by the Closed Caption
stream.

Transparent Foreground Opacity.
Translucent Foreground Opacity.
Solid Foreground Opacity.
Flashing Foreground Opacity.

BACKGROUND COLOR

Displays the BACKGROUND COLOR option selected by the user:

OSD Display Definition

AUTO

WHITE
BLACK
RED
GREEN
BLUE
YELLOW
MAGENTA
CYAN

Background Color is controlled by the Closed Caption
stream.

White Background.
Black Background.
Red Background.
Green Background.
Blue Background.
Yellow Background.
Magenta Background.
Cyan Background.

BACKGROUND OPACITY

Displays the BACKGROUND OPACITY option selected by the user:

OSD Display Definition

AUTO

TRANSPARENT
TRANSLUCENT
SOLID
FLASHING

Background Color is controlled by the Closed Caption
stream.

Transparent Background Opacity.
Translucent Background Opacity.
Solid Background Opacity.
Flashing Background Opacity.

DCT5100 Installation Manual

Diagnostics 4-33

SERVICE SELECTION

Displays the SERVICE SELECTION selected by the user:

OSD Display Definition

AUTO

PRIMARY
LANGUAGE

SECONDARY
LANGUAGE

3
4
5
6

Service Selection is controlled by the Closed Caption
stream.

Primary language established by the provider.

Secondary language established by the provider.

Set by the provider.
Set by the provider.
Set by the provider.
Set by the provider.

SETTINGS

Displays the SETTING selected by the user:

OSD Display Definition

AUTO

USER

Closed Caption settings are determined by the closed
caption stream regardless of user modification.

Closed Caption user settings are used as configured by
the user.

ASPECT RATIO Mode

Displays the ASPECT RATIO conversion mode selected by the user. The aspect ratio conversion
mode is the width-to-height ratio of your screen.

OSD Display Definition

LETTERBOX
PAN-SCAN
CROPPED

Letterbox
Pan and Scan
Cropped, fixed Pan and Scan.

DCT5100 Installation Manual

4-34 Diagnostics

d13 INTERACTIVE INFO

This section describes the interactive information that is displayed only when Thin Client
platform is running. Table 4-3 shows an example of the diagnostic information on the
INTERACTIVE INFO Diagnostics OSD. The actual format for the display may vary. The
information on the OSD and LED is updated at least once every 5 seconds while the diagnostic
is displayed.

Table 4-36 illustrates a code module display with status descriptions:

Table 4-36
INTERACTIVE INFO - OSD

INTERACTIVE INFO
IP ADDRESS:

UPM:
UPSTREAM ID:
DOWNSTREAM ID:
STATE:
MAC ABORT COUNTER:

0.0.0.0
00000021
0000
0000
UNCONFIG
0000

Figure 4-11 illustrates the code module LED display:

Figure 4-11
Sample INTERACTIVE INFO LED

:ETATS TROP TEKCOS
DESUNU 0
DESUNU 1

DESUNU 2
DESUNU 3
DESUNU 4

IP ADDRESS

The IP ADDRESS for the set-top is assigned by the NC 1500. It is displayed as four decimal
fields delimited by periods, for example, xxx.xxx.xxx.xxx where

0.0.0.0 is displayed when the IP address is not configured or unknown.

DCT5100 Installation Manual

each xxx ranges from 000 to 255.

Diagnostics 4-35

UPM

The UPM is the upstream modem address. The value used for the UPM is the same as the
terminal ID assigned by the DAC 6000. The UPM is a unique, system-generated, eight-digit
integer between 1 and 16777215.

00000000 is displayed when the UPM is not configured or unknown.

UPSTREAM ID

The UPSTREAM ID is a set-top transmission parameter assigned by the DAC 6000 for the
interactive set-top. The UPSTREAM ID is a four-digit decimal value ranging from 0000 to 9999.

0000 is displayed if the UPSTREAM ID is not configured or unknown.

DOWNSTREAM ID

The DOWNSTREAM ID is a set-top transmission parameter assigned by the DAC 6000 for the
interactive set-top. The DOWNSTREAM ID is a four-digit decimal value ranging from 0000 to

9999.
0000 is displayed if the DOWNSTREAM ID is not configured or unknown.

STATE

The STATE parameter indicates the interactive status of the set-top:

LED OSD State Description

U UNCONFIG

C MAC_CONNECT
I dc INIT_WAIT_DC_OR_C

I L WAIT_LM_ACK

I SO WAIT_SO_ACK

I LA WAIT_LA_OR_SO

S I INIT_STOPPED

r dc RUN_WAIT_DC_OR_C

r RUNNING

S RUN_STOPPED

00 INVALID

Set-top is not configured for the interactive system and
platform should run as Pre-Interactive.

Set-top is waiting to establish connection to MAC Pid Stream.
Set-top is running in the interactive initialization state and

waiting for the default configuration or the contention channel
list messages.

Set-top is running in the interactive initialization state and
waiting for Link Management Response ACK for Local
Address Message.

Set-top is running in the interactive initialization state and
waiting for a Sign On acknowledgement.

Set-top is running in the interactive initialization state and
waiting for Logical Address or Sign On with verification
Frequency message.

Set-top is in the interactive initialization state and the
TransMode has stopped.

Set-top is running in the interactive state and waiting for the
default configuration or the contention channel list messages.

Set-top interactive state is running, sending idle messages,
and waiting for any Prepare for Poll or MAC messages.

Set-top interactive run state has stopped and set-top is
waiting for status or transmission control message.

Set-top interactive state is unknown or invalid.

DCT5100 Installation Manual

4-36 Diagnostics

MAC ABORT COUNTER

The MAC ABORT COUNTER increments every time the MAC layer reaches the Cell Abort
Count limit. The MAC ABORT COUNTER is reset by the successful upstream transmission of a
cell, for example, when an ACK is received by the set-top.

If the MAC ABORT COUNTER reaches the MAC Abort Count limit, the set-top assumes the
MAC layer is unavailable due to noise, congestion, or some other problem. The set-top will stop
transmitting data upstream, report an error to the calli

ng function, and attempt to re-enter the

network using the initialization process.
0000 is displayed as default or if the MAC ABORT COUNTER is not configured or unknown.

SOCKET PORT STATE

The SOCKET PORT STATE indicates socket mode and activity:

OSD Value Description

UNUSED
OPENED
READY
RECEIVING
SENDING
UNKNOWN

The socket is not being used.
The socket is open.
The socket is ready to send or receive.
The socket is receiving data from the application server.
The socket is sending data to the application server.

invali

The socket state is

d or unknown.

DCT5100 Installation Manual

Section 5

Troubleshooting

This section provides troubleshooting guidelines. If problems are still occurring after performing
the diagnostics, call Seaside Communications: 539-6250

noituloS elbissoP melborP

Remote control not responding

No sound from the TV

Not receiving a cable signal

No V

ideo on TV

Check for an obstruction between the remote control and the
DCT5100.

Aim the remote control directly at the DCT5100, not the TV or VCR.
Press and release operation keys one at a time, firmly and

deliberately.
Try changing channels using the buttons on the front panel.
Check the batteries in the remote control and install new batteries if

needed.
Press

MUTE

on the remote control to restore sound.
Check that you have the correct cables for the audio ports.
Verify that the TV set is tuned to the output channel 3 or 4 of the

DCT5100.
Check that you have selected the correct video output mode. The

default mode is standard video available on RF, S-Video and
Baseband.

If you are using component video outputs, you must set the video
output to the correct format (1080i, 720p, 480p or Native). When
component outputs are selected, the other outputs will not pass
video.

DCT5100 Installation Manual

Appendix A

Specifications and Features

Specifications

Input frequency

Video

DOCSIS
HRC/IRC frequency assignments
Number of channels

Analog

Digital
Input analog video level
Input digital average level

Data carrier

Frequency

Bandwidth

Level
Mechanical security
Operating environment range

Temperature

Humidity
ac voltage
Power dissipation
Size
Weight

54 MHz through 860 MHz
Up to 860 MHz
Downloadable
136 carriers per cable, 1 or 2 cables
1 channel per carrier
More than 1 channel per carrier, content dependent
0 dBmV through +15 dBmV
64 QAM: –18 dBmV through +5 dBmV
256 QAM: –12 dBmV through +5 dBmV
QPSK-modulated carrier
Agile Receiver 70 – 130 MHz

1.5 MHz
–15 dBmV through +5 dBmV
Standard: security screws, unichassis construction

15° through 40°C (32° through 104°F)
5% through 95% (noncondensing)

z

105 through 125, 60
40 W at 115 Vac

17.13 in. × 12.75 in. × 2.75 in.

9.5 pounds

H

DCT5100 Installation Manual

A-2 Specifications

Features List

Standard Option

Triple Tuner:

Video/Audio/Data
DOCSIS

Out of Band
DOCSIS Modem
Clear Analog tuning
BTSC Decode
RF Return
IR
AC Convenience outlet
A/B Cable module
RF Bypass module
USB (3 ports)
Ethernet 10 Mbit
Audio line-in/loop-through
Video input (2)
Smart Card reader
S-Video output

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Audio SPDIF output (optical and coaxial)
IR Blaster port
Renewable security slot
IEEE 1394 port
Component video (Y Pb Pr)

•

•

•

•

•

DCT5100 Installation Manual

Abbreviations and Acronyms

AGC
ASTB
CRC
CSR
DCT5100
DRAM
EMM
FLASH
GPS
HRC
IPG
IPPV
IR Blaster
IRC
ITU
MPAA
MPEG-2

NVOD
NVRAM
OSD
PCR
PID
PPV
QAM
QPSK
RSA
SNR
SPDIF
TCP/IP
TRC
TvPC
VOD

Automatic Gain control
Advanced Set-top Box
Cyclic redundancy check
Customer Service Representative
Digital Consumer Terminal 5100
Dynamic random access memory
Entitlement management message(s)
A type of nonvolatile memory
Global positioning system
Harmonically related carriers
Interactive program guide
Impulse Pay-Per-View
Infrared Blaster
Incrementally related carriers
International Telecommunication Union
Motion Picture Advisory Association
An advanced compression standard for digital audio

Motion Picture Experts Group
Near Video on Demand
Non-volatile random-access memory
On-screen display
Program clock reference
Packet identifier
Pay-Per-View
Quadrature amplitude modulation
Quadrature phase shift keying
Return for Service Authorization
Signal-to-noise ratio
Sony Philips Digital Interface Format
Transmission Control Protocol/Internet Protocol
Technical Response Center
TV PassCard
Video on Demand

and video

encoding established by the

DCT5100 Installation Manual

Office and Studio: 1318 Grand Lake Road P.O. Box 4558, Reserve Mines, N.S. B1E 1L2

www.seaside.ns.ca

539-6250