Motorola DCT3400 User Manual 2

User Guide

DCT3400 Series High-Definition DVR Set-Top Box

Graphical symbols and supplemental warning markings are located on the back

and bottom of the terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO N OT US E THIS (POLAR IZED) P LUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is int ended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Product identification and supply rating are provided on the label found on the bottom of the unit.

REPAIRS

If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.

NOTE TO CATV SYSTEM INSTALLER

This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particul ar, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.

EXAMPLE OF ANTENNA GROUNDING

Electric service

equipment

Groun

clamp

Antenna lead in wire

Antenna discha rg e unit (NEC Section 81 0-20)

electrode system

Grounding c on duct o rs (NEC Section 81 0-21)

Grounding

clamps

Power service grounding

(NEC Articl e 250, Part H)

NEC=NATIONAL ELECTRICAL CODE

IMPORTANT SAFETY INSTRUCTIONS

Read these instructions.

2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install according to the

manufacturer’s instructions.

8 Do not install near any heat sources, such as radiators, heat

registers, stoves, or other apparatus (including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades, and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched,

particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11 Only use attachments/accessories specified by the manufacturer. 12 Unplug this apparatus during lightning storms or when unused for

long periods of time.

13 Refer all servicing to qualified service personnel. Servicing is

required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

• Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR

2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.

Canadian Compliance

This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY-BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

You may:

USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another

person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble, or reverse engineer the Software, including but not limited to modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter, or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation, or aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks, and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing, shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music, and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution, or preparation of derivative works of the Software, any portion of the Product, or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or

disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044.

For technical support for your cable terminal, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.

For questions about your cable TV service, call your service provider. For Motorola consumer cable products, education, and support:

http://broadband.motorola.com/consumers/home_entertainment.asp

For an overview of high-definition television (HDTV):

http://broadband.motorola.com/consumers/hdtv

_________________________________________________________________________________ Copyright © 2005 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used

to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic, and the double-D symbol are registered trademarks of Dolby Laboratories. This device incorporates a copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of the copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Macrovision is a registered trademark of Macrovision Corporation. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other product or service names are the property of their respective owners.

DCT3400 Series User Guide

CONTENTS

Introduction .............................................................................................3

Overview ..................................................................................................4

Front Panel........................................................................................4

Rear Panel.........................................................................................6

Operation .................................................................................................8

Turning Power On and Off...............................................................8

Changing Channels..........................................................................8

Adjusting the Volume.......................................................................8

Interactive Program Guide...............................................................8

Digital Video Recorder (DVR).................................................................9

Optimizing Your Cable Terminal For HDTV........................................10

On-Screen Graphics .............................................................................14

ADDITIONAL HDMI SETTINGS.............................................................15

Connecting Your Cable Terminal ........................................................17

Video Connection Options ............................................................18

Important Safety Considerations..................................................19

Connecting to an HDTV – Video Only.................................................20

Connecting to an HDTV – Audio Only.................................................22

Connecting to an A/V Receiver – Audio Only ....................................24

Connecting to a Stereo TV...................................................................26

Connecting to a Stereo TV and Stereo VCR.......................................28

Connecting to an A/V Receiver, TV, and VCR....................................30

Optional IR Blaster................................................................................32

Installing the Optional IR Blaster..................................................32

Connecting the IR Blaster..............................................................34

Recording Your Connections ..............................................................35

Data Devices..........................................................................................36

Troubleshooting....................................................................................37

DCT3400 Series User Guide

INTRODUCTION

Congratulations on receiving a Motorola® DCT3412 High-Definition Advanced DVR Cable Terminal. Motorola has merged the extraordinary features of digital cable - the seemingly endless programming options, interactive program guides, video on demand (VoD), and commercial free, CD quality music - with the flexibility of a dual-tuner digital video recorder (DVR) and the incredible picture quality and sound of high-definition TV (HDTV). HDTV provides up to twice the color resolution and up to six times the sharpness of standard-definition TV.

The DCT3412 enables a direct digital connection to consumer audio and video devices through IEEE 1394 DTV and HDMI

interfaces. It contains a hard drive for hours of DVR functionality, including recording high-definition (HD) programs and watch and record functionality.

This User Guide introduces the basic features, outlines important safeguards, and provides options for integrating your cable terminal into your entertainment system. Please take a few moments to read through this User Guide. The configuration diagrams, on-screen menu description, and troubleshooting section will help you make the most of your home entertainment experience.

To determine which digital cable features are provided in your area, please check with your cable operator. They will be happy to provide instructions for these optional services.

OVERVIEW

Front Panel

The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Certain functions, such as

those requiring a numeric entry, require a remote control.

Figure 2-1 Front panel

DCT3412I DualTuner DVR / HDTV Capable

INFO

POWER

MSGS.

OPTION

RECORD

GUIDE

REMOTE

SELECT

DCT3400 Series User Guide

Table 2-1 Front panel

Key Feature Function

4 CURSOR Moves the cursor around the program guide and

7 GUIDE Displays the program guide

INFO Displays the current channel and program

information (not supported by all applications)

LED DISPLAY Displays the channel number or time of day. The

indicators are:

MSGS — the DCT3412 has received messages for you to read

ON — the DCT3412 is powered on

RECORD — the DVR is recording

REMOTE — the remote control is in use

OPTION Reserved for future use

menu screens

POWER Turns the unit on or off

MENU Displays the main menu

SELECT Selects menu options or programs from the program

guide

CHANNEL Changes the channel

Rear Panel

The rear panel contains an unswitched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface

connectors. Some connectors (USB, ETHERNET) are not enabled and require the support of application software.

Figure 2-2 Rear panel

Table2-2 Rear panel connections

Key Item Function

DCT3400 Series User Guide

RF IN F-type coaxial cable input

RF OUT RF video output

IR Mini phono jack enabling the DCT3412 to control a

VCR using an optional, low-power IR Blaster transmitter (not all IPGs support this feature)

S-VIDEO

S-Video high-quality video output to a VCR or TV that accepts S-Video

VIDEO OUT RCA-type video output to a VCR or TV

7**

8 9

Y Pb Pr Component video output to an HDTV

ETHERNET Ethernet 10/100Base-T input

SPDIF Coaxial Dolby

OPTICAL SPDIF Optical digital Dolby Digital 5.1 audio or PCM audio

Digital 5.1 or PCM audio output

output

AUDIO OUT L and R (left and right) RCA-type stereo audio

output jacks

HDMI HDMI video output to an HDTV (can connect to a

DVI input using an HDMI-to-DVI converter cable)

12**

USB USB 2.0 connector for devices such as keyboards,

joysticks, scanners, disk storage, PCs, printers, or digital cameras

13 14

SATA Connector for optional external hard drive

IEEE 1394 IEEE 1394 connector for connecting to audio and

video devices such as a digital television (DTV).

AC power AC power connector:

• The bottom plug is an input for the AC power cord

• The top plug is an unswitched power outlet for a device such as a TV or VCR

* The RF

OUT connection is an optional feature and may not be present on

your DCT3400 model ** These connectors (USB and ETHERNET) are not enabled and require

the support of the application software

OPERATION

Turning Power On and Off

Press POWER on the front panel to turn the cable terminal on or off. When

using the remote control, be sure it is in cable mode by pressing before pressing

POWER.

CABLE

Changing Channels

You can change channels in two ways:

• Press

• Enter the number of the channel you wish to view using the number

CHANNEL S or T on the cable terminal front panel, or

CHANNEL + or - on the remote control to step through the

press channel selection.

keys on the remote control.

Adjusting the Volume

Press VOLUME + or – on the remote control to adjust the volume. When

you adjust the volume, the volume scale is displayed on the screen.

MUTE on the remote control to turn the sound off and on again.

Press

For best audio quality, use the remote control to set the cable terminal to approximately ¾ of the maximum volume level, and then adjust the audio levels on external devices such as your TV or audio/visual (A/V) Receiver.

Interactive Program Guide

The interactive program guide (IPG) displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. IPGs can vary with each cable provider. Refer to your IPG manual for detailed instructions.

DCT3400 Series User Guide

DIGITAL VIDEO RECORDER (DVR)

The DCT3412 contains a hard drive for the DVR to record standard- and high-definition TV programs.

A standard VCR records and plays analog video. DVR records and plays digital video. Unlike an analog tape, the hard drive allows simultaneous recording and playback.

A DVR offers the ability to control your viewing experience by pausing (time-shifting) live TV and providing trick playback modes (pause, fast forward, slow forward, fast rewind, slow rewind). You may experience a slight delay between time-shifted and live TV.

With the DCT3412, you can:

Record Programming

Record hours of TV programming. The total hours of recorded content depend on your hard drive capacity and setting type (digital, analog, or HD) at which you record.

Maintain a Personal Program Library

Maintain a personal library of recorded programming, accessed using the interactive program guide (IPG).

Control Live TV

Pause, rewind, or fast-forward live TV.

Simultaneously Watch Two Programs

Watch two programs and easily switch between them using the key on your remote control, dependent upon program guide support.

Simultaneously Watch and Record

Record one program in the background while viewing another live broadcast at the same time.

Simultaneously Record Two Shows

Record two programs from two different channels at the same time.

Simultaneously Record Two Shows and Watch a Recorded Program

Watch a recorded program while recording up to two other programs at the same time. You can also easily switch between viewing the pre-recorded program and either of the programs you’re recording currently.

SWAP

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