Motorola DCT3400 User Manual
User Guide
DCT3400 Series
High-Definition
DVR Set-Top Box
CAUTION
RISK OF ELECTRIC SHOCK
TO REDUCE THE RISK OF ELE CTRIC SHOCK,
CAUTION:
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Graphical symbols and supplemental warning marking locations on bottom of
terminal.
WARNING
TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
CAUTION
TO PREVENT ELECTRICAL SHOCK, DO N OT US E THIS (POLAR IZED) P LUG
WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS
THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
The lightning flash with arrowhead symbol, within an equilateral tria ngle, is
intended to alert the user to the presence of uninsulated “dangerous
voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point, within an equilateral triangle, is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
Product identification and supply rating is provided on the label found on
the bottom of the unit.
d
REPAIRS
If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or
1-866-MOT-BCS1.
NOTE TO CATV SYSTEM INSTALLER
This reminder is provided to call the CATV system installer’s attention to Article
820-40 of the NEC that provides guidelines for proper grounding and, in particul ar,
specifies that the cable ground shall be connected to the grounding system of the
building, as close as possible to the point of cable entry as practical.
EXAMPLE OF ANTENNA GROUNDING
Electric service
equipment
Groun
clamp
Antenna lead
in wire
Antenna
discharge un it
(NEC Section 81 0-20)
Grounding
clamps
Power service grounding
electrode system
(NEC Article 250, Part H)
NEC=NA TIONAL ELECTRICAL CODE
Ground in g c o n ductors
(NEC Section 81 0-21)
IMPORTANT SAFETY INSTRUCTIONS
1
Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in accordance with
the manufacturers instructions.
8 Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety.
If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Unplug this apparatus during lightning storms or when unused for
long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such
as the power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate normally, or
has been dropped.
Regulatory Information
Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’
Device
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in the residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
• Increase the separation between the equipment and the affected receiver
• Connect the equipment on a circuit different from the one the receiver is on
• Ensure that the cover plate for the security card is secured and tight
Changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence
Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product
identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product
marketed is identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to be within the
variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR
2.909. Operation is subject to the following condition: This device must accept any interference received,
including interference that may cause undesired operation. The above named party is responsible for
ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The
Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment
Regulations.
Canadian Compliance
This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU
USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED
WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE
REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING
ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF
THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT
BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY
SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE
SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY,
“PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS
PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS
THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic
documentation. Software provided by third parties may be subject to separate end-user license
agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the
Software to the original customer and to any subsequent licensee for personal use only on the terms of
this License. Motorola and its third party licensors retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another
person, but only if the person agrees to accept all of the terms of this License. If you transfer the
Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to
the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in
whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part,
to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate
the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,
decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the
Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be
displayed, any copyright notices or startup message contained in the Software programs or
documentation. (5) Export the Software or the Product components in violation of any United States
export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation
or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility.
MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL
NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks
and all other intellectual property rights subsisting in the foregoing, and all adaptations to and
modifications of the foregoing shall at all times remain with Motorola and its third party licensors.
Motorola retains all rights not expressly licensed under this License. The Software, including any
images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by
Motorola or its third party licensors and is protected by United States copyright laws and international
treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution or preparation of derivative works of the Software, any portion of the Product or the
documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License
constitutes a waiver of Motorola’s rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the
Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL
TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or
otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or
disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights
in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is
Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044.
Contact Us
For technical support for your cable terminal, call Motorola Support at
1-866-668-2271 or 1-866-MOT-BCS1.
For questions about your cable TV service, call your service provider.
For Motorola consumer cable products, education, and support:
http://broadband.motorola.com/consumers/home_entertainment.asp
For an overview of high definition television (HDTV):
http://broadband.motorola.com/consumers/hdtv
_________________________________________________________________________________
Copyright © 2005 Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used
to make any derivative work (such as translation, transformation or adaptation) without written
permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital
manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic and the
double-D symbol are registered trademarks of Dolby Laboratories. This device incorporates a copyright
protection technology that is protected by U.S. patents and other intellectual property rights. Use of the
copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses
only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
Macrovision is a registered trademark of Macrovision Corporation. HDMI, the HDMI logo and
High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
All other product or service names are the property of their respe ctive owners. © Motorola, Inc. 2005
DCT3400 User Guide
CONTENTS
Introduction .............................................................................................3
Operation .................................................................................................6
Turning Power On and Off...............................................................6
Changing Channels..........................................................................6
Adjusting the Volume.......................................................................6
Interactive Program Guide...............................................................6
Digital Video Recorder (DVR).................................................................7
Optimizing Your Cable Terminal For High Definition TV ....................8
On-Screen Graphics .............................................................................12
Connecting Your Cable Terminal ........................................................13
Video Connection Options ............................................................14
Important Safety Considerations..................................................15
Connecting to an HDTV – Video Only.................................................16
Connecting HDTV – Video Only ....................................................17
Connecting to an HDTV – Audio Only.................................................18
Connecting HDTV – Audio Only....................................................19
Connecting to an A/V Receiver – Audio Only ....................................20
Connecting an A/V Receiver – Audio Only .................................21
Connecting to a Stereo TV...................................................................22
Connecting a Stereo TV.................................................................23
Connecting to a Stereo TV and Stereo VCR.......................................24
Connecting a Stereo TV and Stereo VCR.....................................25
Connecting to an A/V Receiver, TV, and VCR....................................26
Connecting an A/V Receiver, TV, and VCR..................................27
1
Recording Your Connections ..............................................................28
Data Devices..........................................................................................29
Troubleshooting....................................................................................30
2
DCT3400 User Guide
INTRODUCTION
Congratulations on receiving a Motorola DCT3400 Series High Definition
Advanced DVR Cable Terminal. Motorola has merged the extraordinary
features of digital cable – the seemingly endless programming options,
interactive program guides, video on demand (VoD), and commercial
free, CD quality music – with the flexibility of a dual tuner digital video
recorder (DVR) and the incredible picture quality and sound of high
definition TV (HDTV). HDTV provides up to twice the color resolution and
up to six times the sharpness of standard definition TV.
The DCT3400 enables a direct digital connection to consumer audio and
video devices through IEEE-1394 DTV and HDMI
®
interfaces. It contains
a hard drive for hours of DVR functionality, including recording high
definition (HD) programs and watch and record functionality.
This User Guide introduces the basic features, outlines important
safeguards, and provides options for integrating your cable terminal into
your entertainment system. Please take a few moments to read through
this User Guide. The configuration diagrams, on-screen menu
description, and troubleshooting section will help you make the most of
your home entertainment experience.
To determine which digital cable features are provided in your area,
please check with your cable operator. They will be happy to provide
instructions for these optional services.
In this guide, “DCT3400” refers to all DCT3400 Series cable terminals,
including the DCT3412 and DCT3416.
3
Message Indicator
Ligh ts whe n messag e i s waitin g
POWER switch
FRONT PANEL
DC T 3412 I
Dual Tuner DVR / HDTV Capable
Displays cur re nt chan ne l and pr og ram infor mati on
Moves cursor around guide
and menu screens
Turns unit on or off
MENU switch
INFO switch
R
S
O
C
U
R
CURSOR
Displays menu
INFO
MENU
POWER
POWER indicator
Lights when
unit is on
MSGS.
ON
Enab le s you to contr ol VCR
while re cor ding sel ected p rogr am
(Not supported by all program guides)
RF IN
RF O UT
RF OUT
Output to TV
OPTICAL or COAXIAL SPDIF
Provides Dolby Digital 5.1 or PCM audio
CABLE IN
Input from cable provider
4
Video output to TV, VCR, or other device
IR
IR
®
Audio output to stereo receiver
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AUDIO OUT (R/L)
VIDEO OUT
S-VIDEO
Output to
TV o r V CR
S-VIDEO
SPDIF
OPTICAL
SPDIF
VIDEO
L
AUDIO
R
DCT3400 User Guide
Display
Displ ays channel
number and time of day
RECORD Indicator
Lights when DVR is recording
SELECT switch
Selects menu options
GUIDE switch
Displays program guide
OPTION switch
Rese rved
RECORD
REMO T E
REMOTE indicator
Lights wh en re mote
control is in use
OPTI ON
GUI D E
SELECT
A
N
N
E
C
H
L
CHANNEL
Scrolls up or down
through the channels
BACK PANEL
AC Switched Outlet
Provides AC power to TV,
VCR, or other device
SWITCHED
105 -125V
60Hz
4A MA X
500W MAX
IEEE 1394
HDTV ou tput
S-VIDEO
SPDIF
OPTICAL
SPDIF
VIDEO
L
AUDIO
R
Y Pb Pr
HDTV vid eo
output
TV PASS CARD
Y
Pb
HDMI
Pr
HDMI
HDTV outp ut
ETHERNET*
RJ-45 connector
ETHERNET
IEEE 139 4
SATAUSB
SATA
Connects to external hard drive
USB 2.0
Connector
* Your DCT3400 may not support all of the inputs and outputs shown.
5
OPERATION
Turning Power On and Off
Press POWER on the front panel to turn the cable terminal on or off. When
using the remote control, be sure it is in cable mode by pressing CABLE
before pressing POWER.
Changing Channels
You can change channels in two ways:
• Press
• Enter the number of the channel you wish to view using the number
CHANNEL S or T on the cable terminal front panel, or
press CHANNEL + or - on the remote control to step through the
channel selection.
keys on the remote control.
Adjusting the Volume
Press VOLUME + or – on the remote control to adjust the volume. When
you adjust the volume, the volume scale is displayed on the screen.
Press
MUTE on the remote control to turn the sound off and on again.
For best audio quality, use the remote control to set the cable terminal to
approximately ¾ of the maximum volume level and then adjust the audio
levels on external devices such as your TV or A/V Receiver.
Interactive Program Guide
The interactive program guide (IPG) displays information about TV
programs and enables you to access features such as Parental Control
or Pay-Per-View. IPGs can vary with each cable provider. Refer to your
IPG manual for detailed instructions.
6
DCT3400 User Guide
DIGITAL VIDEO RECORDER (DVR)
The DCT3400 contains a hard drive for the digital video recorder (DVR)
to record standard- and high-definition TV (HDTV) programs.
A standard VCR records and plays analog video. DVR records and plays
digital video. Unlike an analog tape, the hard drive allows simultaneous
recording and playback.
A DVR offers the ability to control your viewing experience by pausing
(time shifting) live TV and providing trick playback modes (pause, fast
forward, slow forward, fast rewind, slow rewind). You may experience a
slight delay between time shifted and live TV.
With the DCT3400, you can:
Record Programming
Record hours of TV programming. The total hours of recorded content
depends on your hard drive capacity and content type (digital, analog, or
HD) that you record.
Maintain a Personal Program Library
Maintain a personal library of recorded programming, accessed using the
interactive program guide (IPG).
Control Live TV
Pause, rewind, or fast-forward live TV.
Simultaneously Watch Two Programs
Watch two programs and easily switch between them using the
key on your remote control. (Dependent upon program guide support.)
Simultaneously Watch and Record
Record one program in the background while viewing another live
broadcast at the same time.
Simultaneously Record Two Shows
Record two programs from two different channels at the same time.
Simultaneously Record Two Shows and Watch a Recorded Program
Watch a recorded program while recording up to two other programs at
the same time. You can also easily switch viewing the pre-recorded
program and either of the programs you’re recording.
7
SWAP
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