Motorola DCT3080 User Manual

DCT3080 Installation Manual
CAUTION
RISK OF ELECTRIC SHOCK
TO REDUCE THE RISK OF ELECTRIC SHOCK,
CAUTION:
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Caution
These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that contained in the Installation and Troubleshooting Instructions unless you are qualified to do so. Refer all servicing to qualified service personnel.
Special Symbols That Might Appear on the Equipment
This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics.
The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment.
For continued protection against fire, replace all fuses only with fuses having the same electrical ratings marked at the location of the fuse.
WARNING: TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS.
CAUTION: TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
This equipment operates over the marked Voltage and Frequency range without requiring manual setting of any selector switches. Different types of line cord sets may be used for connections to the mains supply circuit and should comply with the electrical code requirements of the country of use. The line cord provided with the equipment is acceptable for use with NEMA Style 5-15R ac receptacles supplying nominal 120 Volts.
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DCT3080 Installation Manual
d
CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER CABLES.
It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.
NOTE TO CATV SYSTEM INSTALLER
This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.
EXAMPLE OF ANTENNA GROUNDING
Electri c s erv ice
equipment
Groun
clamp
Antenna lead in wire
Antenna discharge unit (NEC Section 81 0-20)
Grounding
clamps
Pow er s e rvic e gro u nd i ng
electrode system
(NEC Arti cle 25 0, Part H)
NEC=NATIONAL E LECTR ICAL CO DE
Grounding co n duct ors
(NEC Se c tion 810-21)
IMPORTANT SAFETY INSTRUCTIONS
1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that produce heat.
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DCT3080 Installation Manual
9 Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11 Only use attachments/accessories specified by the manufacturer. 12 Unplug this apparatus during lightning storms or when unused for
long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
REPAIRS
If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. Any changes or modifications not expressly approved by Motorola could void the user’s authority to operate this equipment under the rules and regulations of the FCC. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Re-orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
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DCT3080 Installation Manual
You may find the following booklet, prepared by the Federal Communication Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems, Stock No. 004-000-0342-4, U.S. Government Printing Office, Washington, DC 20402.
Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446 or 101 Tournament Drive, Horsham, PA 19044, 1-888-944-4357, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and founded to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.107 to 15.109
Canadian Compliance
This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
NOTE TO CATV SYSTEM INSTALLER: This reminder is provided to call CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.
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DCT3080 Installation Manual
Copyright © 2006 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. This device incorporates a copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of the copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Macrovision is a registered trademark of Macrovision Corporation. HDMI, the HDMI logo and High­Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. other product or service names are the property of their respective owners. © Motorola, Inc. 2006.
All
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DCT3080 Installation Manual
Table of Contents
IMPORTANT SAFETY INSTRUCTIONS.............................................................................. II
REPAIRS...................................................................................................................... III
FCC Declaration of Conformity .................................................................................IV
Canadian Compliance ................................................................................................IV
Table of Contents..................................................................................1
Introduction............................................................................................4
Features................................................................................................................................6
Tuners..........................................................................................................................6
Standard Audio/Video Features ................................................................................6
Standard DVR Functionality ......................................................................................7
Standard Data Features..............................................................................................8
Standard Miscellaneous Features............................................................................. 8
Available Optional Features.......................................................................................8
Using This Manual...............................................................................................................9
Related Documentation.......................................................................................................9
Document Conventions ......................................................................................................10
If You Need Help..................................................................................................................10
Calling for Repairs...............................................................................................................12
Overview.................................................................................................13
Front Panel...........................................................................................................................13
Rear Panel ............................................................................................................................15
Installation..............................................................................................17
Important Safety Considerations.......................................................................................17
During Transportation to the Subscriber Home......................................................17
During Installation ......................................................................................................17
Before You Begin.................................................................................................................18
Clearing the Hard Drive..............................................................................................18
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DCT3080 Installation Manual
Video Connection Options.........................................................................................19
Audio Connection Options ........................................................................................20
Installation Overview...........................................................................................................21
Connecting to an A/V Receiver – Audio Only ..........................................................22
Connecting to a Stereo TV..................................................................................................23
Connecting a Stereo TV .............................................................................................23
Connecting a Stereo TV and Stereo VCR..........................................................................25
Connecting an A/V Receiver, TV, and VCR.......................................................................27
Recording Your Connections.............................................................................................29
Data Device Connections....................................................................................................31
Boot Cycle............................................................................................................................32
Boot Cycle Error Codes .............................................................................................34
Operational Check for the Remote Control....................................................................... 36
Optimizing Video Settings..................................................................................................37
Graphics Overlaying the Video ..........................................................................................40
Diagnostics............................................................................................41
Using the Diagnostics..................................................................................................................41
d01 General Status..............................................................................................................43
d02 Purchase Status ...........................................................................................................45
d03 Out-Of-Band (OOB) Status ..........................................................................................46
d04 In-Band Status..............................................................................................................48
d05 Unit Address.................................................................................................................51
d06 Current Channel Status ...............................................................................................54
d07 RF Modem (Upstream).................................................................................................58
d08 Code Modules............................................................................................................... 59
d09 Memory Configuration.................................................................................................62
d10 Keypad–LED .................................................................................................................63
d11 Interface Status............................................................................................................. 63
d12 User Setting Status ......................................................................................................66
d13 DVR/Hard Drive Status.................................................................................................70
d14 DOCSIS Status..............................................................................................................74
d15 Application Specific Information ................................................................................81
d16 Interactive Status.......................................................................................................... 82
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DCT3080 Installation Manual
Troubleshooting....................................................................................86
Specifications........................................................................................89
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DCT3080 Installation Manual

Introduction

This manual provides instructions for cable operator personnel to install the Motorola DCT3080 high-definition digital video recorder (DVR) cable terminals. The DCT3080 terminals include a high-end processor, expanded memory and enhanced graphics to support digital and on-demand, broadcast, and interactive services. They provide a full complement of interconnection options.
The DCT3080 advanced capabilities include:
Authorization and purchase of on-demand programming
HDTV support through down-conversion that allows high-definition
programming to be viewed in standard definition format
Surround-sound audio through a variety of digital interconnection
options
Dual-tuner DVR functionality to pause and time shift live video and
seamlessly record in conjunction with the interactive programming guide (IPG)
®
P
Built-in DOCSIS
cable modem
Ethernet and Universal Serial Bus (USB) 2.0 ports for future home
networking applications
Adaptability to various software platforms
As with all Motorola digital cable terminals, the hardware features are enabled by core operating and third party application software.
4
Figure 1-1 Front and rear views
DCT3080 Installation Manual
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DCT3080 Installation Manual
Features Tuners
Two 54 to 860 MHz video tuners with digital MPEG-2 main profile
high level video processor
One dedicated tuner for the DOCSIS high-speed data/voice services
channel, up to 860 MHz
One dedicated tuner for the out-of-band (OOB) control channel

Standard Audio/Video Features

ITU standard 64/256 QAM/FEC enhanced adaptive equalizer
DES based encryption/DCII access control
Out-of-band data receiver (70-130 MHz) 2.048 Mbps
Digital video scaling (picture in graphics)
32-bit 2D/3D graphics support in hardware
®
Macrovision
Standard-definition (and down-converted high-definition) video
output through:
P
P
copy protection
S-Video
Baseband
RF
Audio output through:
S/PDIF ATSC standard Dolby Digital® AC-3 electrical or optical
Baseband L/R
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DCT3080 Installation Manual

Standard DVR Functionality

DVR functionality integrated with the IPG enables subscribers to:
Pause, rewind, fast-forward, or record live TV
Maintain a personal recorded program library and access it using the
IPG
Select programs to record across multiple channels and time slots
Rewind and replay recorded programs
Simultaneously watch two programs, switching easily between
them using the
Record a program in the background while viewing another live
program
Simultaneously record programs from two channels while watching
a different pre-recorded program, with the ability to switch viewing between any of the three programs
Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record. The approximate time depends on the
programming type and the drive size: All times are approximate. The actual hours a subscriber can record are a function of program bit rate, the IPG type, and the reserved buffer space. A SATA port is available to connect an external drive to add DVR recording capacity (advanced feature requiring firmware support).
Table 1-1 DVR Recording Time Guidelines
SWAP key
Model Drive Size
DCT3080
80 GB 25 to 35 7 to 12
Estimated Recording Hours for
Standard
Digital
Channels
7
Digital
HDTV Channels
DCT3080 Installation Manual

Standard Data Features

Integrated DOCSIS 1.0/1.1 capable cable modem
16 MB flash memory
128 MB SDRAM
One rear Universal Serial Bus (USB) 2.0 port
10/100 Base-T Ethernet Port (RJ-45)
On-board real-time RF return (DOCSIS compliant)
Renewable security connector

Standard Miscellaneous Features

Unswitched accessory outlet
Messaging capabilities
On-screen diagnostics
Full feature access from front panel using a four-digit, seven-segment LED display

Available Optional Features

Factory-installed expansion flash memory (32 MB)
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DCT3080 Installation Manual

Using This Manual

This manual provides instructions to install and configure a DCT3080:
Section 1 Introduction provides a product description, a list of related
documentation, the technical help line telephone number, and the repair/return procedure.
Section 2 Overview describes the DCT3080 and provides an overview of
its use. This section also identifies the front-panel displays and keys and describes the rear-panel features.
Section 3 Installation provides subscriber location installation and testing
instructions.
Section 4 Diagnostics provides instructions on accessing and
interpreting the built-in diagnostics.
Section 5 Troubleshooting provides information on common error
conditions and their resolution.
Appendix A Specifications provides the technical specifications. Appendix B Connection Record provides a diagram for recording the
connections between the DCT3080 and other devices.
Abbreviations and Acronyms
The Abbreviations and Acronyms list contains the full
spelling of the short forms used in this manual.

Related Documentation

The following documentation may be helpful when operating the DCT3080:
DCT3080 User Guide
User documentation for the remote control, audio receiver, TV, and
other components
Separate instruction manuals are available for associated components.
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DCT3080 Installation Manual

Document Conventions

Before you begin working with this manual, familiarize yourself with the following stylistic conventions:
SMALL CAPS
*
(asterisk)
Italic type Used for emphasis
Courier font
Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output (I/O) connections, and LEDs
Indicates that several versions of the same model number exist and the information applies to all models; when the information applies to a specific model, the complete model number is given
Displayed text

If You Need Help

If you need assistance while working with the DCT3080, contact the Motorola Technical Response Center (TRC):
Inside the U.S.: 1-888-944-HELP (1-888-944-4357)
Outside the U.S.: 1-215-323-0044
Motorola Online:
H62HTUhttp://businessonline.motorola.comUTH
The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a searchable solutions database, technical documentation, and low-priority issue creation and tracking.
10
Technical Response Center
Telephone Menu Options
DCT3080 Installation Manual
Connected Home Solutions
888-944-HELP / 215-323-0044
PRESS 1
Controllers
Digital
Cable Modems
PRESS 2
Analog
PRESS 2
VOIP
PRESS 1
PRESS 1
Cable Router
Products
Severity Level
1 - Critical Failure 2 - Serious Failure 3 - Lesser Failure 4 - Technical Assistance
Video Products
PRESS 1
PRESS 2
Headend
Data Networks/
Transmission Products
PRESS 3
PRESS 3
Transmission
Products
PRESS 1
Network
Licensing
Management
PRESS 3
Set-tops
PRESS 4
Network
PRESS 2
Network
Management
Products
PRESS 5
Multiservice
Transport Products
(MBT/MWT/MEA)
http://businessonline.motorola.com
Broadcaster,
Satellite IRD or
Encoder Products
PRESS 2
PRESS 1
Commercial
IRD
PRESS 1
Consumer
Satellite
C Band
Consumer
Products
PRESS 4
PRESS 2
Broadband
Retail
Support
PRESS 2
Uplink
Encoder
Issued: 04/2005
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DCT3080 Installation Manual

Calling for Repairs

If a Motorola DCT3xxx set-top requires repair service, please call one of the following Motorola Authorized Service Centers:
Company
World Wide Digital Teleplan
To ensure efficient service, request a Return for Service Authorization (RSA) number. Be sure to display the RSA number prominently on all equipment boxes.
The Service Center will provide the shipping address of the location performing your repairs. To ship your equipment for repair:
1 Pack the unit securely, if possible in its original factory shipping
carton.
2 Print or display the RSA number so it is easily visible on all
equipment boxes.
From USA or Canada Outside USA or Canada
1-800-227-0450 1-956-541-0600
1-800-352-5274 1-302-322-6088
3 Enclose a note describing the exact problem. Complete and
enclose the checklist provided with the unit.
4 Ship the unit PREPAID to the address provided by the Service
Center.
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DCT3080 Installation Manual

Overview

This section describes the front and rear panel.

Front Panel

The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Certain functions, such as those requiring a numeric entry, require a remote control. Some
connectors are not enabled and require the support of application software.
Figure 2-2 Front panel
Table 2-2 Front panel
Key Feature Function
1
INFO Displays the current channel and program
information (not supported by all applications)
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DCT3080 Installation Manual
Key Feature Function
2 LED DISPLAY Displays the channel number or time of day. The
indicators are:
MSGS — the DCT3080 has received messages for you to read
ON — the DCT3080 is powered on
RECORD — the DVR is recording
REMOTE — the remote control is in use
3 OPTION Reserved for future use
4 CURSOR Moves the cursor around the program guide and
menu screens
5
6
7 GUIDE Displays the program guide
8
9
POWER Turns the unit on or off
MENU Displays the main menu
SELECT Selects menu options or programs from the program
guide
CHANNEL Changes the channel
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DCT3080 Installation Manual

Rear Panel

The rear panel contains an unswitched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface connectors. Some connectors are not enabled and require the support of application software.
Figure 2-3 Rear panel
Table 2-3 Rear panel connections
Key Item Function
1 2 3 4
5 6
7*
8
RF IN F-type coaxial cable input
RF OUT RF video output
SPDIF Coaxial Dolby
S-VIDEO
S-Video high-quality video output to a VCR or TV that accepts S-Video
VIDEO OUT RCA-type video output to a VCR or TV
AUDIO OUT L and R (left and right) RCA-type stereo audio
output jacks
ETHERNET Ethernet 10/100Base-T input
OPTICAL SPDIF Optical digital Dolby Digital audio or PCM audio
output
®
Digital or PCM audio output
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DCT3080 Installation Manual
Key Item Function
9*
10
11
* These connectors (USB and ETHERNET) might not enabled and might require the support of the application software
USB USB 2.0 connector for devices such as keyboards,
joysticks, scanners, disk storage, PCs, printers, or digital cameras
SATA Connector for optional external hard drive
AC power AC power connector:
The bottom plug is an input for the AC power
cord
The top plug is an unswitched power outlet for
a device such as a TV or VCR
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DCT3080 Installation Manual

Installation

This section provides instructions to cable the DCT3080 and check its operation. The cabling diagrams illustrate connections to high-definition or standard-definition TVs, home theater receivers, and stereo VCRs.

Important Safety Considerations

The DCT3080 requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data. Be sure to follow these requirements during transportation and installation.

During Transportation to the Subscriber Home

Transport the cable terminal in its shipping box or an equally padded container. Do not expose the terminal to rain or moisture.

During Installation

Do not place the cable terminal in an enclosed area where the
cooling vents are blocked or impede the flow of air through the
ventilation openings.
Install the terminal so that its position does not interfere with its
proper ventilation. For example, do not place the terminal on a
bed, sofa, rug, or similar surface that could block the ventilation
openings.
Install the terminal away from heat sources such as radiators,
heat registers, and stoves. Installation of the terminal near
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DCT3080 Installation Manual
consumer electronics devices, such as stereo receiver/amplifiers
and televisions, is permitted as long as the air surrounding the
terminal does not exceed 40 ºC (104 ºF).
Place the terminal on a flat surface not prone to vibration or
impact.
Do not install the terminal in an area where condensation
occurs.
To prevent the temporary loss of guide data and cause a
temporarily non-responding terminal, do not plug the AC power
cord into a switched power outlet.
To avoid shock and vibration damage to the internal hard drive,
do not move the terminal while it is plugged in.
To allow the hard drive to spin down and park its heads, wait at
least 10 seconds after disconnecting power before moving the
terminal.

Before You Begin

Before you move or change components on the subscriber entertainment system:
Review the installation instructions.
Determine if you are connecting to a standard TV, a composite
(baseband) monitor, or a component monitor.
Verify that you have the necessary cables and other required items.
Note: If the terminal was previously used, clear its hard drive before installing it at a new subscriber location.

Clearing the Hard Drive

On a previously used cable terminal, delete all recorded programs from the hard drive before installing it at a new subscriber location. This prevents your new subscriber from viewing programming they may not have purchased or may not want to see.
To prevent subscribers from accidentally deleting all of their recorded programs, a specific set of keystrokes is required to clear the hard drive. Having a TV connected is optional. To clear the hard drive:
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DCT3080 Installation Manual
1 Start the Diagnostics as described in Section 4, “Diagnostics.” d 01
is displayed on the front-panel LED.
2 Using a remote control, within five seconds press
three times, and may be labeled “
LIVE TV. (On some remote controls, the MY DVR key LIST.”)
REPLAY, MY DVR
If you correctly enter this key sequence in five seconds or less, the hard drive is cleared and the front-panel LED displays
3 If
Clr is not displayed, re-enter the key sequence in step 2.
If
Clr is displayed, press any other key to reset the terminal, turn it
Clr.
off, and complete the clearing process.

Video Connection Options

Use the following guidelines to determine the best video connection for the subscriber home entertainment system. To determine the available video inputs on the TV, check the manual supplied with the TV or the TV itself.
The DCT3080 offers the following video outputs:
S-Video
Video (composite)
SDTV
only
SDTV
only
If your TV has an S-Video input, use S-Video. S-Video is the highest quality standard-definition video output on the DCT3080.
If your TV does not have an S-Video input, use the composite video (
VIDEO) output.
RF
SDTV
only
If your TV only has a coaxial RF input, connect it to the
DCT3080
RF OUT connector.
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DCT3080 Installation Manual

Audio Connection Options

Connect the stereo audio cable to the AUDIO R and L connectors on the DCT3080 and the audio left and right connectors on the TV. If the equipment supports it, use the output instead of the
AUDIO R and L outputs. In most cases, these
outputs offer better audio quality, including support for 5.1 Surround Sound. When connecting to a home theater receiver, depending on its inputs, you can use the following DCT3080 audio outputs:
OPTICAL SPDIF OR COAXIAL SPDIF
BASEBAND AUDIO
R AND L
If the receiver supports it, use the
SPDIF audio output to deliver Dolby AC-3 audio to a Dolby
Digital home theater receiver.
If the audio receiver does not support Dolby Digital, use the baseband receiver.
The cabling diagrams show sample audio/video (A/V) connections to an audio receiver, where the receiver functions as an A/V router. When connecting to an audio receiver, reference its installation instructions for directions on connecting to baseband and SPDIF ports.
The VCR and TV receive their A/V signals from the currently selected input device on the audio receiver. This is important when the subscriber has another A/V device such as a DVD player, a secondary VCR, a CD player, or other electronic component. We recommend connecting the TV to the monitor output so on-screen menus for the receiver can be displayed. (In many cases, the receivers themselves have interactive on-screen menus.)
OPTICAL SPDIF or coaxial digital SPDIF
OPTICAL SPDIF or coaxial
AUDIO R and L outputs to connect to the audio
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DCT3080 Installation Manual

Installation Overview

You are connecting to a standard definition TV – Connect the S-VIDEO connector using an S-video cable, or connect the composite connector using an RCA phono cable. If the TV only has a coaxial RF input, connect it to the DCT3080
RF OUT connector.
Determine if you are connecting the audio to a home theater receiver or directly to the TV: If the receiver or TV has an SPDIF input, use the optical spdif or
coaxial spdif outputs.
Otherwise, use the baseband left and right audio out outputs.
1 Locate the cabling diagram(s) that best match the subscriber
configuration.
Connect the audio and video cables in a manner matching that
diagram.
Determine if you are connecting to a data device (see “Data
Device Connections” in this section). For installation details,
refer to instructions included with the data device.
Connect the cable terminal to the coaxial cable wall outlet.
VIDEO
Perform the boot cycle, including the download to the terminal,
as described in “Boot Cycle” in this section.
2 Perform the operational check for the remote control.
Optimize the video settings. See “Optimizing Video Settings” in
this section.
Verify that the appropriate configuration information has been downloaded using the addressable controller, such as the DAC 6000.
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DCT3080 Installation Manual

Connecting to an A/V Receiver – Audio Only

Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the HDTV. If your equipment supports it, use the
SPDIF outputs instead of the AUDIO R and L outputs. In most cases,
digital SPDIF offers better audio quality, including support for Dolby 5.1 Surround Sound.
Figure 2-4 Connecting to an A/V Receiver – Audio Only
OPTICAL SPDIF or coaxial
22

Connecting to a Stereo TV

Depending on the TV’s inputs: If possible, use the
S-VIDEO and AUDIO connectors on the DCT3080.
DCT3080 Installation Manual
If the TV has no S-Video input, use the composite
VIDEO and AUDIO
connectors on the DCT3080.
If the TV has an RF input only, use the
RF OUT connector on the cable
terminal. The RF connection carries video and audio.

Connecting a Stereo TV

Connect an RF coaxial cable to the cable wall outlet and the CABLE IN
connector on the cable terminal.
Connect the stereo audio cable to the
the cable terminal and the corresponding connectors on the stereo TV.
Connect an S-video cable to the
terminal and the TV. or
Connect a video cable to the
terminal and the
VIDEO IN connector on the TV. or
Connect an RF coaxial cable to the cable wall outlet and the
CABLE IN connector on the cable terminal.
Connect an RF coaxial cable to the
terminal and the RF connector on the TV.
To connect to an audio receiver, such as a home mini system, follow a daisy-chain convention. The A/V configuration illustrated (Figure 3-4) enables digital stereo recording, including Dolby Surround sound. Use only one set of RCA input connectors on the stereo:
AUDIO R and L connectors on
S-VIDEO connectors on the cable
VIDEO OUT connector on the cable
RF OUT connector on the cable
23
Figure 2-5 Connecting a Stereo TV
DCT3080 Installation Manual
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DCT3080 Installation Manual

Connecting a Stereo TV and Stereo VCR

1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN
connector on the cable terminal.
2 Connect a stereo audio cable to the
the cable terminal and the
INPUT AUDIO R and L connectors on the
stereo VCR.
3 Connect a video cable to the
terminal and the
INPUT VIDEO connector on the stereo VCR.
VIDEO OUT connector on the cable
4 Connect a stereo audio cable to the
connectors on the stereo VCR and the connectors on the stereo TV.
5 Connect a video cable to the
VCR and the
INPUT VIDEO connector on the stereo TV.
OUTPUT VIDEO connector on the stereo
AUDIO OUT R and L connectors on
OUTPUT AUDIO R and L
INPUT AUDIO RIGHT and LEFT
25
Figure 2-6 Connecting a Stereo TV and Stereo VCR
DCT3080 Installation Manual
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DCT3080 Installation Manual

Connecting an A/V Receiver, TV, and VCR

Connect an RF coaxial cable to the cable wall outlet and the CABLE IN
connector on the cable terminal.
Connect a stereo audio cable to the
the cable terminal and the
INPUT R and L connectors on the
AUDIO OUT R and L connectors on
A/V receiver.
Connect a video cable to the
terminal and the
CABLE/TV VIDEO connector on the A/V receiver.
Connect a stereo audio cable to the
connectors on the A/V receiver and the
VIDEO OUT connector on the cable
VCR AUDIO OUT R and L
INPUT AUDIO R and L
connectors on the stereo VCR.
Connect a stereo audio cable to the
connectors on the stereo VCR and the
OUTPUT AUDIO OUT R and L
VCR AUDIO IN R and L
connectors on the A/V receiver.
Connect a video cable to the
VCR and the
VIDEO VCR OUT connector on the A/V receiver.
Connect a video cable to the
VCR and the
VIDEO VCR IN connector on the A/V receiver.
Connect a video cable to the
and the
TV/MONITOR OUTPUT video connector on the A/V receiver.
INPUT VIDEO connector on the stereo
OUTPUT VIDEO connector on the stereo
INPUT VIDEO connector on the stereo TV
If you can:
Use the optical spdif or coaxial spdif outputs instead of the stereo
audio r and l outputs. In most cases, SPDIF offers better audio quality, including support for Dolby 5.1 Surround Sound.
Use the S-video connections instead of the standard RCA video
connections. In most cases, S-video offers better video quality.
27
Figure 2-7 Connecting an A/V Receiver, TV, and VCR
DCT3080 Installation Manual
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DCT3080 Installation Manual

Recording Your Connections

Use this diagram to record the home entertainment component connections. You can use this diagram to reconnect your system if you move the equipment or add new equipment.
Disconnect the power from the cable terminal before connecting or changing cable connections. Do not place another component or object on top of the cable terminal.
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DCT3080 Installation Manual

Data Device Connections

The DCT3080 provides optional high-speed data services such as Internet access, USB, Ethernet, and more. The functionality of each data
device port requires, and depends on, installed application software.
The DCT3080 rear panel provides the following data ports:
USB 2.0
Ethernet SATA
Figure 2-8 Sample data devices you can connect to the DCT3080
Can be used to daisy-chain USB devices such as printers and storage devices, or to interface with keyboards, joysticks, and other USB PC peripherals.
10/100Base-T RJ-45 port
Can be used to connect an external hard drive to increase DVR capacity
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DCT3080 Installation Manual

Boot Cycle

After connecting the proper cabling to the DCT3080, plug the power cord into the DCT3080 and electrical wall outlet. Begin performing the boot cycle procedure:
After a few moments, the LED displays HUNT and then FR 1.
The DCT3080 searches for the headend out-of-band (OOB)
frequency carrier. If the OOB frequency is not set to 75.25 MHz, the LED flashes FR 1 and then flashes FR 2. This searching process repeats until the correct OOB frequency is found and the required message for the DCT3080 model is acquired.
The LED displays and OOB frequencies are:
Table 2-4 LED displays and OOB frequencies
Display Frequency Description
dl
EF
FP
____
Hunt
FR 1
FR 2
FR 3
FR 4
FR 5
FR 6
N/A N/A N/A N/A N/A
75.25 MHz
104.20 MHz
72.75 MHz
92.25 MHz
98.25 MHz
103.75 MHz
OOB network download in progress
Erasing Flash memory
Flash memory is being programmed
Network download complete
Hunting for OOB frequency
Attempting to lock on frequency 1
Attempting to lock on frequency 2
Attempting to lock on frequency 3
Attempting to lock on frequency 4
Attempting to lock on frequency 5
Attempting to lock on frequency 6
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DCT3080 Installation Manual
Display Frequency Description
FR 7
FR 8
FR 9
FR 10
Au
When the correct OOB frequency is acquired, the LED flashes FR
number.
When multiple OOB frequencies are used, the DCT3080 pauses 40
seconds on each valid frequency. The LED displays dl and a progress indicator, which identifies a software object download. The progress indicator, or crawling ant, moves one position around the dl display for each segment of download received. If the dl stops moving up and down on the LED for an extended period of time, contact the headend operator.
107.25 MHz
107.40 MHz
110.25 MHz
116.25 MHz
N/A
Attempting to lock on frequency 7
Attempting to lock on frequency 8
Attempting to lock on frequency 9
Attempting to lock on frequency 10
Authenticating code object (displays only after download)
The progress indicator usually moves at a consistent rate as segment downloads are received. If all the segments are retrieved in the first pass, the EF, AU, and FP messages are displayed on the LED. If segments are dropped, the progress indicator appears to stall and then inch forward after the dropped segments are retired. The software download may take up to 45 minutes (or longer if the system is experiencing high demand). As long as the progress indicator is spinning, the download is progressing.
When the progress indicator alternates between rapid and sluggish movement, this may indicate that the stream is spinning too fast for existing plant conditions.
When the software object download is complete, the LED displays:
EF
For up to 60 seconds during flash erasure
FP
For up to 60 seconds during flash programming
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DCT3080 Installation Manual
When the LED display is blank, the terminal is ready for initialization
and service authorization using the addressable controller. Verify that the terminal is powered up or reset within two minutes of a completed download.

Boot Cycle Error Codes

If hardware or software problems occur, the terminal displays error codes on the LED display. during boot cycle startup:
Table 2-5 Boot cycle error codes
Code Description When Error Occurs Action Required
125HTable 2-5 lists error codes that can occur
Eb 01
Eb 02
Eb 03
Eb 04
Eb 05
Eb 06
Object failed validation
Download time-out
Flash erase failed
Flash programming failed
Invalid DLC frequency
Hardware initialization failed
After the LED displays dl, indicating validation check failed
After cycling twice through the OOB frequencies
After software object download complete and EF is displayed
After software object download complete and FP is displayed
After the LED displays dl, indicating validation check failed
After plugging the terminal into an electrical outlet to begin the boot cycle
Contact headend operator
None
Replace the terminal
Contact headend operator
Contact headend operator
Replace the terminal
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DCT3080 Installation Manual
Code Description When Error Occurs Action Required
Eb 07
Eb 08
Eb 09
Eb 10
Eb 11
Eb 12
Eb 13
Eb 14
Eb15
Object failed validation
Reserved None
Check failed Reset within two minutes of a
SUDB recreation
Failed to lock OOB frequency
No COAC message received
No DLC message received
Bad object type or class
No matching After cycling twice through the Contact headend
After software object download complete and FP is displayed
After a successful software object download and the terminal is reset
complete software object download
After plugging the terminal into an electrical outlet to begin the boot cycle
After cycling twice through the OOB frequencies (LED then displays Eb 02, indicating the software object download was unsuccessful.)
After cycling twice through the OOB frequencies (LED then displays Eb 02, indicating the software object download was unsuccessful.)
After cycling twice through the OOB frequencies (LED then displays Eb 02, indicating the software object download was unsuccessful.)
After the LED displays dl, indicating failed during attempted download
Contact the headend operator
No action required because the terminal repeats the software object download
No action required because the terminal repeats software object download process
None
Ensure proper cable connections
Contact headend operator
Contact headend operator
Contact headend operator
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DCT3080 Installation Manual
Code Description When Error Occurs Action Required
Eb18
Eb19
Eb20
Platform ID found
Object size mismatch
Object size failed range check
Invalid SUDB pointer
OOB frequencies (LED then displays Eb 02, indicating the software object download was unsuccessful.)
After the LED displays dl, indicating failed during attempted download
After the LED displays dl, indicating failed during attempted download
After plugging the terminal into an electrical outlet to begin the boot cycle
operator
Contact headend operator
Contact headend operator
None
Operational Check for the Remote Control
The operational check tests communication with the remote control:
Table 2-6 Operational check procedures
Feature Testing Procedure
Power on Press POWER on the remote control to turn on the DCT3080.
Channel selection
Volume control
Tune to the output channel (3 or 4).
Scan through the channels using the
Tune to several channels by entering the channel number using the numeric keys.
VOLUME + or - on the remote control to increase the
Press volume to its upper limit, lowest level, and to a comfortable level.
Press
MUTE to turn the sound off. Press MUTE again to restore
the sound.
CHANNEL + or - keys.
If the DCT3080 does not operate properly, refer to Section 5, “Troubleshooting.”
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DCT3080 Installation Manual

Optimizing Video Settings

This subsection describes how to optimize standard definition video settings and closed captioning based on subscriber preferences. Before you optimize the output settings:
Connect the DCT3080 to other home entertainment devices
Plug the DCT3080 into a power outlet
Perform the boot cycle
Initialize the DCT3080 and authorize services
Turn the TV on
For optimal viewing:
1 Power off the DCT3080, and then immediately press the menu
key on the front panel. If the TV is on, the on-screen menu lists the settings you can configure:
USER SETTINGS
> TV TYPE 4:3 PAN/SCAN YPbPr OUTPUT 480I 4:3 OVERRIDE OFF
CLOSED CAPTION DISABLED
SERVICE SELECTION
ANALOG CC1
DIGITAL PRIMARY LANGUAGE
FONT SIZE AUTO
FONT COLOR AUTO
FONT OPACITY AUTO
FONT EDGE TYPE AUTO
FONT EDGE COLOR AUTO
BACKGROUND COLOR AUTO
BACKGROUND OPACITY AUTO
SETTINGS AUTO
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DCT3080 Installation Manual
RESTORE ALL DEFAULTS
2 Use the remote control or the cursor keys on the front panel to
navigate the on-screen menus:
Press the and keys to highlight the setting you wish to
change.
Press the key to select an option.
To exit the setting and move to another setting, press the or
key.
If the User Settings menu does not display on the TV screen, the TV may not support the default video output setting. Use the front panel LED to adjust the settings as described in “There is no video on the TV screen” in “Troubleshooting.” The User Settings menu options are:
Setting Description
TV Type
Sets the aspect ratio. The front panel display indicates the type you select. Defaults to 4:3 PAN/SCAN. Options are 16:9 for widescreen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs.
YPbPr Output 4:3 Override Closed
Caption
4:3 LETTERBOX fits widescreen programming on
the screen by placing black bars at the top and bottom.
4:3 PAN/SCAN fills the screen by cropping the left
and right edges of widescreen programming.
Not user-configurable on the DCT3080.
Not user-configurable on the DCT3080.
Turns closed captions off or on. The front panel display indicates the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED.
38
Setting Description
Service Selection
Analog: Not configurable on the DCT3080.
Digital: PRIMARY LANGUAGE, SECONDARY
LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE.
Font Size
Font Style
Font Color
Font Opacity
Font Edge Type
Font Edge Color
Background Color
Background Opacity
Settings
Restore All Defaults
Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD, LARGE, or SMALL.
Sets the font style. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL.
Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN.
Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.
Sets the edge appearance — AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO.
Sets the edge color — AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The default is AUTO.
Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN.
Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.
Sets the default settings for closed captions (AUTO) or the settings you have configured (USER). Defaults to AUTO. Options are AUTO or USER.
To reset all User Settings to their defaults, select this option and press the key.
DCT3080 Installation Manual
To exit the menu and save your settings, press the POWER or MENU key.
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DCT3080 Installation Manual

Graphics Overlaying the Video

The DCT3080 can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and EPG. The DCT3080 overlays these graphics whenever the subscriber opens a menu, enables closed captions, or scrolls through a program grid. On-screen graphics are available for all DCT3080 video outputs except.
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DCT3080 Installation Manual

Diagnostics

This section describes the diagnostics that confirm proper installation, including:
Checking error states and signal integrity
Identifying the cable terminal on the network
Verify communications with the headend
Diagnostics are displayed on the on-screen display (OSD) and front-panel LEDs. For the diagnostics described in this section:
All indicators are in decimal notation, unless otherwise noted.
All signal-level and quality indicators use a 1% to 100% scale, unless
otherwise noted.
All sample displays are illustrative; actual data may differ from the
examples.
You can use the diagnostics when running the base platform or Thin Client software.
Note: Diagnostics are continually updated through software upgrades to provide
expanded information regarding the status of the DCT-3080. Check the
Motorola website for updated versions of this manual (www.motorola.com).

Using the Diagnostics

To use the diagnostics:
1 Ensure that the DCT3080 is installed with the base platform or
Thin Client software and that it is connected to an AC outlet.
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DCT3080 Installation Manual
2 Press POWER and immediately press SELECT to enable diagnostic
mode. The Diagnostics main menu is displayed on the OSD and “d01” is displayed on the front-panel LED:
DIAGNOSTICS
> d01 GENERAL STATUS
d02 PURCHASE STATUS
d03 OOB STATUS
d04 INBAND STATUS
d05 UNIT ADDRESS
d06 CURRENT CHANNEL STATUS
d07 UPSTREAM MODEM
d08 CODE MODULES
d09 MEMORY CONFIG
d10 KEYPAD/LED
d11 INTERFACE STATUS
d12 USER SETTING STATUS
d13 PVR/HDD STATUS
d14 DOCSIS
d15 APPLICATION SPECIFIC INFORMATION
d16 INTERACTIVE STATUS (displayed only when Thin Client is
running)
E EXIT
Figure 3-1 Example of the LED for the main menu
MUTE
42
MUTE
P
DCT3080 Installation Manual
You can use the following keys to navigate the diagnostics menus:
Press
CHANNEL ▲, CHANNEL , CURSOR , or CURSOR to select d01
through E.
Press
CURSOR , CURSOR , SELECT, or ENTER to execute the selected
diagnostic.
Select E from the main menu or press
POWER to exit.

d01 General Status

This diagnostic displays system status information on the OSD and LED. The information is updated each time the diagnostic is displayed.
GENERAL STATUS
ERROR: EP00 CONNECTED
PLATFORM ID: 0x02D0
FAMILY ID: 0x0000
MODEL ID: 0X34CA
REMOD CHAN:
SETTOP TIME:
Figure 3-2 Example GENERAL STATUS LED (no error)
03
xxxxxxxxxx GPS
P
Environment code Error code
The General Status fields are:
MUTE MUTE
43
Field Description
Error
Connected State
Platform ID
Family ID Model ID Remod
Chan Settop
Time
Error codes display on the LED and OSD when an error occurs. If multiple errors occur, the last recorded error is displayed:
EP00 No error
EP01 Not connected
EP03 DRAM error
EP04 SRAM error
EP07 ROM verification failure
EP08 RAM test failure
EP09 Battery test failure
EP11 Invalid unit address
EP12 Power on self test failure
EP14 GITV startup failure
EP15 TSI structure corrupt
EP18 Driver initialization failure
A DCT-operations connect or disconnect message determines whether the DCT3080 is CONNECTED or DISCONNECTED.
A unique 16-bit hexadecimal number that identifies the platform image (also called the ROM ID).
The manufacturer and product family, in hexadecimal
The model, in hexadecimal
The interface to the subscriber TV; channel 3 or 4 in the USA
The current OOB time displayed in global positioning system (GPS) seconds from Jan 6, 1980. It is an integer from 0 to
4294967295.
DCT3080 Installation Manual
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d02 Purchase Status

This diagnostic displays the status of subscriber event purchases on the OSD and LED. The OSD and LED information displays are updated each time this diagnostic is displayed:
PURCHASE STATUS
PURCHASES
UNSENT:
UNACK:
LAST SEQ NUM:
LAST RB TIME:
IPPV STATUS: Enabled
Figure 3-3 LED display for PURCHASE STATUS diagnostic
Purchase indicator
xx xx xxxx xxxxxxxxxx
P
MUTE MUTE
On when
enabled
is
The Purchase Status fields are:
Field Description
Unsent
Unack
Last Seq Num
Last RB Time
The number of purchases in the DCT remaining to be polled. It can be an integer from 0 to 63.
The number of reports that have not been acknowledged by the controller. It is an integer.
The last acknowledged sequence number of a purchase sent by the controller. It is a 16-bit, unsigned hexadecimal number.
The last time the DCT3080 attempted to report back purchases to the controller, in GPS seconds.
IPPV
Number of unsent
purchases
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DCT3080 Installation Manual
Field Description
IPPV Status
If IPPV is enabled, the IPPV status indicator LED is on. If IPPV is disabled, the IPPV status indicator LED is off.
d03 Out-Of-Band (OOB) Status
This diagnostic indicates the out-of-band control channel status. The information is updated every 5 seconds.
OOB DIAGNOSTIC
OOB FREQUENCY: 075.25 MHz
CARRIER LOCK: YES
DATA: YES
EMM DATA: YES
SNR: 22.1 dB GOOD
AGC: 23 % GOOD
EMM PROVIDER ID: 0x0400
EMM PID: 0x0403
NETWORK PID: 0x0003
Figure 3-4 LED display for the OOB diagnostic
STARVUE frequency
OOB diagnostic
indicato r
MUTE MUTE
Carrie r lock in dicat or
(L = locked, U = unlocked)
46
EMM data activity indicatorData activity indicator
PP
DCT3080 Installation Manual
The Out-Of-Band Status fields are:
Field Description
OOB Frequency
Carrier Lock
OSD LED Description
Data
OSD LED Description
EMM Data
OSD LED Description
SNR
AGC
EMM Provider ID
Indicates the OOB tuner center frequency, from 70 to 130 MHz.
Indicates whether the OOB receiver is locked to the carrier:
YES L Carrier locked
NO U Carrier unlocked
Indicates whether data is being carried by the OOB and EMM traffic, which is tracked separately:
YES On OOB data detected within last 5 seconds
NO Off OOB data not detected within last 5 seconds
Indicates whether EMM data is being carried on the OOB stream:
YES On EMM data detected within last 5 seconds
NO Off EMM data not detected within last 5 seconds
When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with an explanation:
GOOD — Good value FAIR — Marginal signal level; check the signal POOR — Unusable signal INVALID — Invalid SNR value
When carrier lock has been established, displays an estimate of the AGC as a percentage, with an explanation:
GOOD — Good value FAIR — Marginal signal level; check the signal POOR — Unusable signal INVALID — Invalid AGC value
Displays the conditional access stream for the DCT3080, in hexadecimal
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DCT3080 Installation Manual
Field Description
EMM PID
Network PID
Displays the packet identifier (PID) stream the DCT3080 tunes to for EMM data, in hexadecimal
Displays the network PID to which the DCT3080 is tuned to receive network messages, in hexadecimal
d04 In-Band Status
This diagnostic displays the in-band status for the last attempted tuned channel. The information is updated every 5 seconds.
IN-BAND DIAGNOSTIC
IN-BAND TUNER 1
MODE: 64 QAM
CARRIER LOCK: YES
DATA: YES
SNR 32.0 Db GOOD
AGC: 23 % FAIR
5 SECOND ERROR COUNTS:
UNCORRECTABLE: 1234 CORRECTABLE: 5678
IN-BAND TUNER 2
MODE: 64 QAM
CARRIER LOCK: YES
DATA: YES
SNR 32.0 Db GOOD
AGC: 23 % FAIR
5 SECOND ERROR COUNTS:
UNCORRECTABLE: 1234 CORRECTABLE: 5678
48
Figure 3-5 LED display for in-band diagnostic
DCT3080 Installation Manual
Data activity indicator
P
MUTE MUTE
IB diagnostic
indicator
Carrier lock indicator
(L = locked, U = unlocked)
The In-Band Status fields are:
Field Description
Mode
The values displayed on the OSD are:
64 QAM — 64 QAM digital channel 256 QAM — 256 QAM digital channel
Carrier Lock
Indicates whether the in-band receiver is locked to the carrier. If a digital carrier is not present, it indicates the carrier is not locked:
OSD LED Description
Data
YES L Carrier locked
NO U Carrier not locked
Indicates whether data is being carried on the in-band stream. The indicators cover all packet processors, regardless of the stream they are monitoring:
OSD LED Description
SNR
YES On In-band data detected within last 5 seconds
NO Off In-band data not detected within last 5 seconds
When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with an explanation:
GOOD — Good value FAIR — Marginal signal level; check the signal POOR — Unusable signal INVALID — Invalid SNR value
49
Field Description
AGC
When carrier lock has been established, displays an estimate of the automatic gain control as a percentage, with an explanation:
GOOD — Good value FAIR — Marginal signal level; check the signal POOR — Unusable signal INVALID — Invalid AGC value
5 Second Error Counts
Indicates the number of correctable and uncorrectable digital multiplex errors, up to 9999. It is updated every 5 seconds and reset each time the DCT3080 is power cycled or another digital multiplex is tuned. The maximum value displayed is 9999, even if there were more than 9999 errors.
DCT3080 Installation Manual
50

d05 Unit Address

This diagnostic displays the unit address:
UNIT ADDRESS
TVPC INSTALLED NO
UNIT ADDRESS:
123-45678-90123-456
OOB ADDRESSES:
NETWORK: 123-45678-90123-456
MULTICAST 16 ADDRESS FOR:
0x0000 0x0000
0x0000 0x0000
MAC ADDRESSES:
DOCSIS: xx xx xx xx xx xx
Ethernet:
1394:
USB:
Settop:
xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx
DCT3080 Installation Manual
nnnn
51
Figure 3-6 LED display of a unit address
DCT3080 Installation Manual
P
MUTE
MUTE
MUTE
MUTE
MUTE
The Unit Address fields are:
Field Description
TvPC Installed
Indicates whether the TVPC renewable security system is installed:
YES — TvPC is installed NO — TvPC is not installed
Unit Address
OOB Addresses
Network Multicast
16 Address For
A unique decimal number that indicates the unit address or physical address.
The DCT3080 network address displayed in decimal format.
Specifies the stream to which the OOB multicast 16 addresses are assigned. The stream type and multicast 16 addresses cycle
on the OSD every 5 seconds. The valid stream types nnnn are:
Net — Network
P
P
P
P
52
MAC Addresses
DCT3080 Installation Manual
EMM — EMM SCC — SCC_ECM Dnld — Download Data — Data Poll — Polling packet identifier (PID)
The 16-bit multicast address is displayed in 4-byte hexadecimal format. The Multicast 16 addressed messages filter on a 16-bit multicast address. The user processor can define up to four multicast addresses in hardware, and any message matching one of the four is processed. Messages not matching the multicast address are discarded.
The DOCSIS, Ethernet, 1394, USB, and MAC addresses are stored in protected flash and displayed in hexadecimal.
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DCT3080 Installation Manual

d06 Current Channel Status

This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel type determines the status display.
This is an example for a digital channel:
CURRENT CHANNEL STATUS
PRIMARY A/V SOURCE IB TUNER 1
IB TUNER 1
TYPE: DIGITAL aaa 0xbb
INBAND FREQUENCY: 199.2500 MHz
AUTHORIZED: YES
PURCHASABLE: NO
PURCHASED: NO
PREVIEW: NO
MPEG VIDEO LOCK YES
MPEG AUDIO LOCK YES
PCR LOCK YES
CCI: 0x00 APS: 0x00 RC Flag: 0x00
CIT: 0x00 DRM: 0x00 RS: Forever
Page 1 of 3 vvv Scroll Down vvv
54
e
:
Figure 3-7 Current channel status LED displays
DCT3080 Installation Manual
Digital channel
Digital channel indicator Epoch authorization cod
Purchasable indicator
MUTE
Preview indicator
P
P
MUTE
The Current Channel status fields are:
Field Description
Type
aaa Displays the encryption mode for the channel on the OSD and
Indicates that the channel is digital:
OSD LED Description
DIGITAL d Digital
LED. It is updated every 5 seconds.
For a digital channel:
ENC encrypted UNE unencrypted CLR clear
bb (Digital channels only) The current epoch authorization reason is
displayed in the hexadecimal format 0xbb on the OSD and LED.
In-Band Frequency
Authorized
(Digital channels only) The center RF carrier frequency for the
digital service. It can be from 54 to 860 MHz.
Indicates whether the DCT3080 is authorized for the currently tuned service:
YES — authorized NO — not authorized
Purchasable
Indicates whether the current program can be purchased for viewing:
OSD LED Description
YES on Can be purchased
NO off Cannot be purchased
55
Field Description
Preview
MPEG Video Lock
Indicates whether the current program is in preview mode:
OSD LED Description
YES on In preview mode
NO off Not in preview mode
Indicates whether the video processor is locked to the video stream:
YES — locked NO — not locked
MPEG Audio Lock
Indicates whether the audio processor is locked to the audio stream:
YES — locked NO — not locked
PCR Lock
Indicates whether the in-band receiver is locked to the program clock reference (PCR):
YES — locked NO — not locked
CCI
The copy control information:
00 — copy free 01 — no more copies 10 — copy once 11 — never copy N/A — the value is invalid or cannot be retrieved
RC Flag
Displays whether the broadcast flag is present:
0 — no flag/not defined 1 — the flag is present/enabled N/A — the value is invalid or cannot be retrieved
CIT
The constrained image trigger as delivered in the PRK or the Set DRM API:
1 — set 0 — not set N/A — the value is invalid or cannot be retrieved
DCT3080 Installation Manual
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Field Description
DRM
The digital rights management valid flag bit:
1 — set 0 — not set N/A — the value is invalid or cannot be retrieved
RS
The retention state:
Forever, 1 week, 2 days, 1 day, 12 hours, 6 hours, 3 hours,
90 minutes, or Not Defined
N/A — the value is invalid or cannot be retrieved
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f

d07 RF Modem (Upstream)

This diagnostic displays the RF modem status, if an RF modem is installed in the DCT3080. The information is updated each time this diagnostic is displayed.
RF MODEM
STATUS: CONFIGURED
CENTER FREQUENCY: 9.0000 MHz
REQUESTED POWER LEVEL: 23 dB
ACTUAL POWER LEVEL: 20 dB
REPORT BACK ADDRESS:
LAST RB ATTEMPT TIME:
Figure 3-8 RF upstream modem LED display
STARVUE frequency
MUTE MUTE
xx xx xx xx xxxxxxxxxx
Decimal point
P
Frequency indicator Frequency in MHz
Alternating with
P
STARVUE power level
MUTE MUTE
Power level in dicator Power level in dB (blank i
modem not configured)
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DCT3080 Installation Manual
The RF Modem fields are:
Field Description
Status Center
Frequency Requested
Power Level
Actual Power Level
Report Back Address
Last RB Attempt Time
CONFIGURED or NOT CONFIGURED.
The RF modem center frequency is displayed on the OSD and LED in MHz.
The value assigned to the DCT3080 during RF leveling; in dB or blank if not configured.
The power level is displayed on the OSD and LED; in dB or is blank if the power level has not been set.
Displayed in 4-byte hexadecimal format, if configured.
The last attempted report back by the DCT3080, in GPS seconds.

d08 Code Modules

This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions installed on the DCT3080. When the native suite is running, the diagnostics of the application operating system and all associated objects should be accessible.
ASTB INVD
Boot Code: 05.04
Platform Built: 12.09
Version: Mar 24 2005 13:16:16
Digital Secure Processor: M02
Object Ver Status ID
ASMS____ 66.04 ENABLED 0881
CONFIG 50.01 ENABLED 0890
MSTVURIS 00.03 ENABLED 0860
59
Figure 3-9 LED display for code modules
Number of segments remaining for download to complete. (Figure
Code module identifier (bPC for the base platform; CODE or SYS for the system obje ct)
segments remaining.)reflects 17012
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Download data received indicatoDownload status
P
MUTE MUTE
P
MUTE MUTE
P
MUTE MUTE
or
P
MUTE MUTE
Alte rna ting w ith
Code module version number
P
MUTE MUTE
Indicator separating major and
minor revision numbers
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The Code Modules fields are:
Field Description
Boot Code Version Digital Secure
Processor Downloadable
Object Information Table
Object Ver Status
OSD Status Description
The boot code version in ASCII format
The firmware version and build date in ASCII format
The digital secure processor version in ASCII format
Lists all objects loaded, or being loaded, onto the DCT3080 in ASCII format. The information displayed for each object depends on the running environment. If a download is not in progress, the LED displays the current environment running and version number, as shown in Figure 4-9. On the LED, “bPC” represents base platform or Thin Client code.
The object name
The object version
The object status, updated on the OSD and LED every 5 seconds while you display the diagnostic:
MEM ALLOC Allocated Memory for object is
allocated
LOADING Loading Object is being loaded
STARTING Enabling Object is being started
(the constructor is running)
ENABLED Enabled Object is running
ENA–NOT RUN
STOPPING Disabling Object is being stopped
DISABLED Disabled Object has been disabled
DIS-NOT RUN
Enabled_Not_ Runnable
Disabled_Not_ Runnable
Object is enabled, but cannot run
(the destructor is running)
Object is disabled and cannot run
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Field Description
ID
DELETING Deleting Object is being deleted
POSTPONED Postponed Object cannot run on the
current system; it will be enabled during the next boot
CONNECTED Connect Connected to download
PID awaiting data
PEND CONNECT
The object identifier
TryingToConnect Trying to connect

d09 Memory Configuration

This diagnostic displays the DCT3080 memory configuration. The information is updated when you display the diagnostic.
MEMORY CONFIGURATION
SYSTEM RAM: 128 MB
FLASH: 16 MB
NVRAM: 256 KB
There is no LED display for this diagnostic. The Memory Configuration fields are:
Field Description
System RAM
Flash NVRAM
The allocated system RAM in MB.
The allocated flash memory in MB.
The allocated NVRAM in KB.
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d10 Keypad–LED

This diagnostic verifies the functionality of the LEDs and the front-panel keypad. Each highlighted character corresponds with a front-panel key press.
< > U D Î M P B G S + -

d11 Interface Status

The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED display. The information on the OSD is updated when you display the diagnostic.
INTERFACE STATUS
DOCSIS TUNER & XMITTER: INST
1394 I/O DEVICE: NOT INST
ACTIVE PORTS 0
DATA XMISSION NO
5C IMPLEMENTATION 0
LOOP STATUS NO
ROOT STATUS YES
CYCLE MASTER STATUS YES
USB I/O DEVICE: INST
10BT ETHERNET DEVICE: INST
PARALLEL PORT: INST
IR BLASTER: INST
HARD DRIVE STATUS: INST
SMART CARD: INST
HDMI PORT
DEVICE CONNECTED: YES/NO
REPEATER: YES/NO
63
VIDEO XMISSION: ACTIVE/NOT ACTIVE
HDCP ENABLED: YES/NO
VIDEO CONSTRAINED YES/NO
OUTPUT FORMAT XXXX x XXXX
ASPECT RATIO:
EDID DATA
The Interface Status fields are:
Field Description
DOCSIS Tuner & Xmitter
1394 I/O Device USB I/O Device 10BT Ethernet
Device Parallel Port IR Blaster Hard Drive
Status Smart Card
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
INST (installed) or NOT INST (not installed)
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xx:x
64
Field Description
HDMI Port
Device Connected
Repeater
Video Xmission (transmission)
HDCP Enabled
Video Constrained
Output Format
If a device is connected to the HDMI port only, the following
diagnostics display to help troubleshoot the HDMI interface. They all display “N/A” if no device is connected to the HDMI port or the value is invalid or cannot be retrieved.
Indicates whether a device is connected to the HDMI port — Yes or No.
Indicates whether the connected device is a repeater — Yes or No.
Indicates whether the DCT3080 is transmitting video over the HDMI port — Not Active or Active.
Indicates whether the DCT3080 is using HDCP to encrypt video transmitted over the HDMI link — Yes or No. If the Video Xmission status is Not Active, the HDCP Enabled status is No.
Indicates whether the DCT3080 is constraining the video sent through HDMI — Yes or No. If the Video Xmission status is Not Active, the Video Constrained status is No.
Indicates the timing format of the video sent through HDMI:
1920 x 1080I — 1920 pixels wide by 1080 pixels high,
interlaced
1280 x 720P — 1280 pixels wide by 720 pixels high,
progressive
720 x 480P — 720 pixels wide by 480 pixels high,
progressive
720 x 480I — 720 pixels wide by 480 pixels high,
interlaced
640 x 480P — 640 pixels wide by 480 pixels high,
progressive
Aspect Ratio
Indicates the aspect ratio of the video sent through HDMI — 3:4 or 16:9.
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Field Description
EDID Data
Indicates the video timing formats that were read from the Extended Display Identification Data (EDID) registers for the connected device, in particular the detailed timing description blocks. The list displays all of the formats that the DCT3080 could read, up to a maximum of 12 formats. If the DCT3080 cannot read any formats, EDID Data is blank. An asterisk (*) after the aspect ratio means the DCT3080 supports the format. If more than twelve video timing formats are
discovered, the supported formats only are listed first,
followed by up to twelve remaining formats.

d12 User Setting Status

This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is updated when you display the diagnostic.
USER SETTING STATUS
TV TYPE 4:3 PAN/SCAN
YPbPr OUTPUT 480i
4:3 OVERRIDE OFF
CLOSED CAPTION ENABLED
PEN SIZE STANDARD
FONT STYLE MONO SERIF
FOREGROUND COLOR BLACK
FOREGROUND OPACITY AUTO
BACKGROUND COLOR WHITE
BACKGROUND OPACITY AUTO
SERVICE SELECTION PRIMARY LANGUAGE
SETTINGS USER
66
The User Setting Status fields are:
Field Description
TV Type
The aspect ratio. Defaults to 16:9. Options are 16:9 for wide screen TVs or for standard TVs:
4:3 LETTERBOX places black bars at the top and bottom to
fit high-definition programs on the screen
4:3 PAN/SCAN crops the left and right edges of
high-definition programs to fill the screen
HDMI/YPbPr Output
4:3 Override
The video display format for the component video outputs. Defaults to 1080i. Options are 1080i, 720p, 480p, or 480i. Some TVs only support certain display formats. Check the TV user manual for more information.
If you are not using an HDTV, selecting a format other than 480i causes the on-screen display to go blank. If this occurs, view the settings on the LED panel to change the format back to 480i.
If you are not using the HDMI video connection, the HDMI/YPbPr OUTPUT setting displays as YPbPr OUTPUT.
The display format used for 4:3 standard-definition programming.
OFF displays non-high-definition programs having a 4:3
aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture. Selecting OFF for a 4:3 TV may result in a small picture with black bars around it.
Closed Caption
Pen Size
Displays whether closed captions are ENABLED or DISABLED.
Displays the selected pen size — Auto (controlled by the closed caption stream), Standard, Large, or Small.
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Field Description
Font Style
Displays the selected font style:
AUTO The font style is controlled by the closed caption
stream.
MONO SERIF — Monospaced with serifs PROPORTION SERIF Proportionally spaced with serifs MONO NO SERIF — Monospaced without serifs PROPORTION NO SERIF Proportionally spaced without
serifs
CASUAL Casual font type CURSIVE Cursive font type SMALL Small capitals
Foreground Color
Foreground Opacity
Background Color
Background Opacity
Service Selection
Displays the selected foreground color — Auto (controlled by the
closed caption stream), White, Black, Red, Green, Blue, Yellow,
Magenta, or Cyan. Displays the selected foreground opacity — Auto (controlled by
the closed caption stream), Transparent, Translucent, Solid, or Flashing.
Displays the selected background color — Auto (controlled by
the closed caption stream), White, Black, Red, Green, Blue,
Yellow, Magenta, or Cyan. Displays the selected background opacity — Auto (controlled by
the closed caption stream), Transparent, Translucent, Solid, or Flashing.
Displays the selected service selection:
AUTO — Service selection is controlled by the closed
caption stream.
PRIMARY LANGUAGE — Primary language set by the
provider.
SECONDARY LANGUAGE — Secondary language set by
the provider.
3, 4, 5, or 6 — Set by the provider.
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Field Description
Settings
Displays the selected setting:
AUTO — Closed caption settings are determined by the
closed caption stream regardless of user modification.
USER — The configured closed caption user settings are
used.
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d13 DVR/Hard Drive Status

This two-page diagnostic displays the DVR and hard-drive status.
DVR/Hard Drive Status
DVR Status
Enabled: True
Stream Indexer Ver: 131
Content Record Ver: 2
Encoder
Number Type Quality
1 MPEG2 HIGH2
2 MPEG2 HIGH2
Drive Record Capacity Remaining
IDE0
vvv Scroll Down vvv
xxxxxxxxxxxxxxxxxxxx
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Hard Drive Status
Number of Installed Drives: 1
Drive: 1 INTERNAL
Model
Number:
Device ID: N/A
Type: IDE
Total Size: 80 GB Used
System 1
GPFS 2
PVR Content
PVR Index 35
State Active
Temp (F) 118 Max
Over Temp No Count: 0
ST3120025ACE
10864
122
Temp:
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The DVR/Hard Drive Status fields are:
Field Description
Enabled
OSD LED Description
Stream Indexer Ver.
Content Record Ver.
Number Type
Drive
Record Capacity Remaining
Number of Installed Drives
Drive
Model Number
Device ID
Type Total Size
Indicates whether the DVR is enabled, based on the DCT3080 Connected State (CONNECTED or DISCONNECTED) and resource availability (resource authorized; hard disk installed and functional):
True En DVR enabled
False Un DVR disabled
The stream indexer version number, without leading zeros; for example, version 0000000065 is displayed as “65”
The content record version number, displayed without leading zeros
Indicates the encoder number — 1 or 2
Indicates the encoder type — Not Inst(alled), MPEG2, Other, or Unknown
The drive type — IDE (internal), 1394, USB (external), or NOT AVAILABLE (neither enabled nor configured)
The remaining recording capacity, in bytes
The number of internal and external hard drives, up to a maximum of 9
The identification number sequentially assigned to each installed drive and whether the drive is INTERNAL or EXTERNAL
The drive model number assigned at the factory
A text string of up to 20 characters that identifies the disk drive; “N/A” is displayed if the value is invalid or cannot be retrieved
The drive type — IDE, 1394, USB, or Unkn(own)
The drive size in decimal GB. (1 decimal GB = 1x10 example, 120 decimal GB = 120x10
9
bytes.)
9
bytes. For
72
Field Description
System, GPFS, PVR Content, and PVR Index
State
The space used and allocated for each of the internal hard drive’s partitions —System, GPFS, PVR Content, and PVR Index — in MB for each partition (1 binary MB = 2 “N/A” displays if the value is invalid or cannot be retrieved.
The hard drive state:
Standby — The hard drive is working normally, but is at
rest. (The State returns to Active any time disc access is necessary.)
Active — The hard drive is accessing data. Failed — The hard drive hardware has failed.
Temp (F)
Max Temp
Over Temp
For an internal hard drive only, its temperature in degrees F For an internal hard drive only, its maximum temperature in
degrees F
Indicates whether the drive is excessively hot:
Yes — The internal drive temperature exceeds 140º F (60º
C). The LED Over-Temp Indicator is on and remains lit until the next over-temp sample is taken (at least once an hour).
No — There is no over-temp problem.
Count
The cumulative number of times that the hard drive temperature has been measured over 60º C, with the temperature checked at least once an hour.
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20
bytes).
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d14 DOCSIS Status

This three-screen diagnostic displays status information for the embedded cable modem (ECM):
DOCSIS STATUS
DOCSIS Enabled: YES
Acquire DS Channel: YES
Obtain US Parameters: YES
Establish IP Connectivity: YES
Obtain Configuration File: YES
eCM Registered: YES
Network Access: YES
Initialize BPI: YES
System Up Time:
xxx Days
xx Mins xx Seconds
IP Addresses
Cable Modem
Set-Top Box
Page 1 of 3 vvv Scroll Down vvv
xx Hours
xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx
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DOCSIS ^^^ Scroll Up ^^^
MAC Addresses
Cable Modem
Set-Top Box
Downstream Channel
Carrier Lock YES
Frequency
LKC:
Mode: QAM 256
Power Level:
SNR: xx.x
Upstream Channel
Frequency
Mode: QAM 128
Channel ID:
Power Level:
Symbol Rate:
Page 2 of 3 vvv Scroll Down vvv
xx.xx.xx.xx.xx.xx xx.xx.xx.xx.xx.xx
xxx xxx
xxx
xx
xxx xxx x.xxx
DOCSIS ^^^ Scroll Up ^^^
Known MAC Addresses
xx.xx.xx.xx.xx.xx
xx.xx.xx.xx.xx.xx
xx.xx.xx.xx.xx.xx
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The fields are:
Field Description
DOCSIS Enabled
Acquire DS Channel
For a DOCSIS-enabled set-top, YES. Otherwise, NO.
The DOCSIS downstream channel acquisition status:
YES — The downstream channel is acquired NO — The set-top is acquiring the downstream channel N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
Obtain US Parameters
The DOCSIS upstream channel descriptor (UCD) acquisition status:
YES — The UCD is acquired NO — The set-top is acquiring the UCD or the
downstream channel
N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
Establish IP Connectivity
Displays whether the cable modem has acquired its IP address, typically from a Dynamic Host Configuration Protocol (DHCP) server:
YES — The IP address is acquired NO — The set-top is acquiring its IP address N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
Obtain Configuration File
Displays whether the cable modem has downloaded its DOCSIS cable modem configuration file from the TFTP server:
YES — The cable modem configuration file has been
successfully downloaded
NO — The set-top is downloading its cable modem
configuration file
N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
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Field Description
eCM Registered
Network Access
Initialize BPI
System Up Time
IP Addresses The Cable Modem and Set-Top IP addresses in dotted-
MAC Addresses
Displays whether the embedded cable modem has registered with the cable modem termination system (CMTS):
YES — DOCSIS registration is complete NO — DOCSIS registration is in progress or the set-top
could not register
N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
Displays whether the cable modem has been granted access to the DOCSIS network:
YES — The cable modem was granted DOCSIS network
access
NO — The set-top is obtaining DOCSIS network access N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
The Baseline Privacy Interface (BPI) status:
YES — BPI has been successfully initialized for the cable
modem
NO — BPI initialization is in progress, has failed, or was
not requested by the network
N/A — The value is invalid or cannot be retrieved, or
DOCSIS is not enabled
The Days, Hours, Mins (minutes) and Seconds the DOCSIS
system has been operational. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, each field displays zeros.
decimal format xxx.xxx.xxx.xxx. Each byte value is padded with
zeros when necessary. For example, 10.0.1.10 is displayed as
010.000.001.010. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, 000.000.000.000 is displayed.
The Cable Modem and Set-Top MAC address in hexadecimal format xx:xx:xx:xx:xx:xx. Each byte value xx ranges from 00 to
FF and is padded with zeros when necessary. For example,0:0:2D:1:F1:D is displayed as 00:00:2D:01:F1:0D. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, 00:00:00:00:00:00 is displayed.
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Downstream Channel (carries data from the headend to the set-top)
Carrier Lock
Frequency
LKC
Mode
Power Level
SNR
YES — The cable modem is locked to a DOCSIS downstream channel.
NO — The cable modem is not locked to a downstream channel.
N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled.
The center frequency of the channel to which the DOCSIS downstream channel receiver is tuned. It can be 54 to 860 MHz. If the value is invalid or cannot be retrieved, downstream Carrier Lock is NO, or DOCSIS is not enabled, N/A is displayed.
The last known carrier (LKC); the frequency of the last tuned downstream channel used if the embedded cable modem enters hunt mode. It can be 54 to 860 MHz. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, N/A is displayed.
The DOCSIS downstream channel modulation: QAM 64 or QAM 256. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, 000 is displayed.
The downstream channel power level in dBmV. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, 000 is displayed.
The estimated downstream channel carrier signal-to-noise
ratio in the format xx.x dB. It is the value reported as SNR in
the MIB. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, 00.0 is displayed.
Upstream Channel (carries data from the set-top to the headend)
79
Frequency
Mode
Channel ID
Power Level
Symbol Rate
Known MAC Addresses
DCT3080 Installation Manual
The center frequency of the channel to which the DOCSIS upstream channel receiver is tuned. It can be 5 to 42 MHz. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, N/A is displayed.
The DOCSIS upstream channel modulation: QPSK, QAM 8, QAM 16, QAM 32, QAM 64, or QAM 128. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, N/A is displayed.
The upstream channel identifier 0 to 255. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, N/A is displayed.
The upstream channel power level in dBmV. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, 000 is displayed.
The upstream channel symbol rate in mega-symbols per second. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, 0.000 is displayed.
Displays up to 32 MAC addresses learned by the DCT3080 cable modem, including the Set-Top MAC and future MAC addresses assigned by DSG, in hexadecimal format
xx:xx:xx:xx:xx:xx on two screens if necessary. If the value is
invalid or cannot be retrieved, or DOCSIS is not enabled, no values are displayed.
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d15 Application Specific Information

This diagnostic displays information about application servers:
APPLICATION SPECIFIC INFORMATION
NO ADDITIONAL INFORMATION
SERVER1 NAME: SRVR 1 IP ADDR:
SERVER2 NAME: SRVR 2 IP ADDR:
SERVER3 NAME: SRVR 3 IP ADDR:
SERVER4 NAME: SRVR 4 IP ADDR:
SERVER5 NAME: SRVR 5 IP ADDR:
The fields are:
Field Description
Server# Name
Srvr # IP Addr
The application server name of up to 14 alphanumeric characters. It is blank if the value is invalid or no value can be retrieved.
The application server IP address in dotted-decimal format
xxx.xxx.xxx.xxx; each xxx is from 0 to 255. It is blank if the value
is invalid or no value can be retrieved.
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d16 Interactive Status

This diagnostic describes the interactive information that is displayed only when the Thin Client platform is running. The information on the OSD and LED is updated at least once every 5 seconds while the diagnostic is displayed. This is an example of a code module display with status descriptions:
INTERACTIVE STATUS
IP ADDRESS:
UPM:
UPSTREAM ID:
DOWNSTREAM ID:
STATE:
MAC ABORT CNTR:
SOCKET PORT STATE:
0 UNUSED
1 UNUSED
2 UNUSED
3 UNUSED
4 UNUSED
0.0.0.0
00000021
0000
0000
UNCONFIG
0000
Figure3-10 Interactive status LED display
MUTE MUTE
The Interactive Status fields are:
PP
82
Field Description
IP Address
UPM
Upstream ID
Downstream ID
The IP address in dotted-decimal format xxx.xxx.xxx.xxx
assigned by the NC 1500 to the DCT3080. 0.0.0.0 is displayed if the IP address is not configured or unknown.
The upstream modem address value is the same as the terminal ID assigned by the DAC 6000. It is a unique, system-generated eight-digit integer between 1 and 16777215. 00000000 is displayed when the UPM is not configured or unknown.
A four-digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCT3080. 0000 is displayed if the Upstream ID is not configured or unknown.
A four-digit decimal value from 0000 to 9999 assigned by the DAC 6000 to the DCT3080. 0000 is displayed if the Downstream ID is not configured or unknown.
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Field Description
State LED OSD Description
The interactive status of the DCT3080:
U UNCONFIG The DCT3080 is not
configured for the interactive system, and, platform should run as pre-interactive.
C MAC_CONNECT The DCT3080 is waiting to
establish connection to MAC PID Stream.
I dc INIT_WAIT_DC_OR_C The DCT3080 is in the
interactive initialization state and waiting for the default configuration or the contention channel list messages.
I L WAIT_LM_ACK The DCT3080 is in the
interactive initialization state and waiting for Link Management Response ACK for Local Address Message.
I
WAIT_SO_ACK The DCT3080 is in the
SO
I LA WAIT_LA_OR_SO The DCT3080 is in the
S I INIT_STOPPED The DCT3080 is in the
r dc RUN_WAIT_DC_OR_C The DCT3080 is in the
interactive initialization state and waiting for a Sign On acknowledgement.
interactive initialization state and waiting for Logical Address or Sign On with verification Frequency message.
interactive initialization state, and the TransMode has stopped.
interactive state and waiting for the default configuration or the contention channel list messages.
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Field Description
MAC Abort Cntr
Socket Port State
r RUNNING Interactive state is running,
S RUN_STOPPED The interactive run state has
00 INVALID The interactive state is
This counter increments every time the MAC layer reaches the cell abort count limit. It is reset by the successful upstream transmission of a cell – for example, when the DCT3080 receives an ACK. If the counter reaches the MAC abort count limit, the DCT3080 assumes the MAC layer is unavailable due to noise, congestion, or some other problem. The DCT3080 stops transmitting data upstream, reports an error to the calling function, and attempts to re-enter the network using the initialization process. 0000 is displayed as default or if the MAC Abort CNTR is not configured or unknown.
The socket mode and activity:
UNUSED The socket is not being used. OPENED The socket is open. READY The socket is ready to send or receive. RECEIVING The socket is receiving data from the
application server.
SENDING The socket is sending data to the application
server.
UNKNOWN The socket state is invalid or unknown.
DCT3080 Installation Manual
sending idle messages, and waiting for any prepare for poll or MAC messages.
stopped and DCT3080 is waiting for status or transmission control message.
unknown or invalid.
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Troubleshooting

This section provides troubleshooting guidelines. If problems still occur after performing the diagnostics, call the TRC for assistance as described in Section 1, “Introduction.”
Problem Possible Solutions
The cable terminal will not power on
The remote control does not work
The cable terminal may have received a software update and may not power on while the new software is being installed. Try again in a few minutes.
Verify that the AC power cord is connected to the cable terminal and an AC outlet. Unplug the cable terminal from the AC outlet, plug it back in, and then press the
If the cable terminal is connected to a switched outlet on another unit, verify that that unit is powered on.
Press the POWER button on the cable terminal front panel instead of the remote control. The batteries in the remote control may be depleted.
Verify that the remote control is in “Cable” mode.
Verify that there are no obstructions between the remote control and the cable terminal. Aim the remote control directly at the cable terminal front panel, not the TV or VCR.
The angle between the remote control and the cable terminal may be too large. Stand in front of the cable terminal and not too far to either side.
Press and release operation keys one at a time, firmly and deliberately.
Try changing channels using the buttons on the cable terminal front panel.
Check the batteries in the remote control. Install new batteries if needed.
POWER button.
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Problem Possible Solutions
There is no audio when viewing cable channels
There is no audio from the center and/or surround speakers of a home theater receiver connected to the cable terminal
Verify that the MUTE button on the cable terminal or the remote control was not pressed. Press restore sound.
If the cable terminal audio output is connected to the TV, verify that the
MUTE button on the TV was not pressed.
If the cable terminal audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver was not pressed.
Verify that you used the correct audio cables for the ports.
Verify that the audio cables are firmly connected between the cable terminal and the audio playback device (TV, receiver, DVD player, etc.).
Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio.
Verify that the coaxial or optical SPDIF cable is firmly connected to the cable terminal and the home theater receiver.
Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic Dolby Pro Logic).
Verify that the receiver is properly configured to work with all connected speakers.
DCT3080 Installation Manual
MUTE on the remote control to
®
II, or
87
Problem Possible Solutions
There is no video on the TV screen
No closed captions display
There are black bars above and below the picture
There are black bars on all four sides of the picture
The cable terminal is making a humming noise.
Verify that the TV is powered on and set to the appropriate input source for the cable terminal.
Verify that the cable terminal is powered on and tuned to an authorized cable channel.
Verify that all video cables between the cable terminal and the TV are firmly connected.
Verify that the coaxial cable feed is firmly connected to the cable terminal and the wall jack.
If the cable terminal is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source.
Press the • key to cycle through the available output formats until a picture displays on the TV.
Verify on the User Settings menu that closed captions are enabled on the cable terminal.
Verify that closed captions are enabled on the TV.
Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some widescreens TVs offer a zoom feature that may be able to remove the black bars. Note: If tuned to HD and the TV Type = 4:3 LETTERBOX, black bars will appear above and below the picture. Try setting the TV Type to 4:3 PAN/SCAN to get a full-screen picture with no black bars.
A broadcaster may include black bars on either side of a wide screen broadcast. This is called a “hybrid” aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the cable terminal cannot correct the video. Borders can be eliminated by selecting the 4:3 PAN/SCAN option on the TV Type setting.
The DCT3080 includes an integrated hard drive and a fan for cooling. During normal operation, the DCT3080 emits a low humming noise, similar to a personal computer. The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the DCT3080. Please note the hard drive will stay on even when the DCT3080 is turned off.
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Specifications

DCT3080 Installation Manual
Input frequency (video and DOCSIS)
HRC/IRC frequency assignments
Number of channels
Digital
Input digital average level
Data carrier
Frequency Bandwidth
Level Mechanical security Operating environment
range
Temperature
Humidity AC VOLTAGE Power dissipation Size Weight Hard Disk
54 to 864 MHz
Downloadable
136 carriers
More than 1 channel per carrier, content dependent
64 QAM: –15 to +15 dBmV
256 QAM: –12 to +15 dBmV
QPSK-modulated carrier
Agile Receiver 70 – 130 MHz
1.5 MHz
–15 to +15 dBmV
Standard: security screws, unichassis construction
15° to 40°C (32° to 104°F)
5% to 95% (noncondensing)
95 to 125, 57 to 63 Hz
60 W nominal at 115 Vac
17.13 in. × 13.13 in. × 2.75 in.
12 pounds
DCT3080: 120 GB
AGC ASTB
automatic gain control
Advanced Set-top Box
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BPI CRC CSR DAC 6000 DOCSIS DRAM DVI DVR ECM EDID EMM FLASH GPS HDMI HDTV HRC IPG IPPV IR Blaster IRC ITU LKC MIB MPAA MPEG-2
NVRAM OSD
DCT3080 Installation Manual
Baseline Privacy Interface (DOCSIS)
cyclic redundancy check
Customer Service Representative
Digital Addressable Controller 6000
Data Over Cable Service Interface Specification
dynamic random access memory
Digital Video Interface for HDTV
Digital Video Recorder
embedded cable modem (in a cable terminal)
Extended Display Identification Data
entitlement management message(s)
A type of nonvolatile memory
global positioning system
High-Definition Multimedia Interface
high-definition television
harmonically related carriers
interactive program guide
Impulse Pay-Per-View
Infrared Blaster
incrementally related carriers
International Telecommunication Union
last known carrier (DOCSIS)
management information base (DOCSIS)
Motion Picture Advisory Association
Motion Picture Experts Group-2 compression standard for digital audio and video encoding
non-volatile random-access memory
on-screen display
90
PCR PID PPV QAM QPSK RSA SD SNR S/PDIF TCP/IP TRC TvPC USB VOD Y Pb Pr
DCT3080 Installation Manual
program clock reference
packet identifier
Pay-Per-View
Quadrature Amplitude Modulation
Quadrature Phase Shift Keying
Return for Service Authorization
standard definition
signal-to-noise ratio
Sony-Philips Digital Interchange Format
Transmission Control Protocol/Internet Protocol
Technical Response Center
TV PassCard
Universal Serial Bus
video on demand
component video connectors for HDTV
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