CP100
CP100
Commercial Series
Two-Way Radio User Guide
Table of Contents
Product Safety and RF Exposure
Compliance...............................i
Introduction...................................1
FCC Licensing Information..........3
Getting Started..............................5
Installing the Swivel Belt
Holster ....................................5
Installing the Nickel-Metal
Hydride Battery .......................6
Charging the CP100 Radio ........7
Turning Your Radio On or Off.....8
Adjusting the Volume..................8
Using the Radio ..........................8
Understanding the Display........10
Battery and Charging Options ..11
NiMH Battery.............................11
Alkaline Batteries......................11
Charging with the Drop-in
Charging Tray (NNTN4019)...12
Reading the Battery Meter........13
Battery Life................................13
CP100 Factory Defaults .............14
Talking and Receiving...............15
Signal Strength Indicator/
Channel Busy........................15
Talk Range...............................15
Keypad Lock................. ............16
Hands-Free Use/VOX ..............16
With Compatible VOX
Accessories........................... 16
Without Accessories................. 17
Setting VOX Sensitivity ............17
Monitoring a Channel ...............18
Scanning (15 ch models only)..18
Programming Features.............. 20
Entering Programming Mode ...20
Programming a Channel
(15 ch models only)...............21
Programming the Frequency....21
Programming the Interference
Eliminator Code.....................22
Assigning Channels to Presets
(15 Ch Models Only).... .... ... .. 22
Programming the Scramble
Feature..................................23
Programming Bandwidth (when
FCC allowable)......................23
1
Programming the Available Channel
(15 Ch Models Only)............. 24
Programming Call Tones ........24
Programming Microphone
Gain...................................... 25
Editing the Scan List
(15 Ch Models Only)............. 26
Cloning..................................... 26
Advanced Features ................... 28
Troubleshooting ....................... 30
Use and Care....... ... ... ... .... ... ... ... . 33
Frequencies and Bandwidths... 34
Verifying the SP21 Radio
Frequency and Code
Setting................................... 40
Motorola Limited Warranty....... 41
Software Copyright Notice ....... 47
Patent Notice ........................... 47
Export Law Assurances ........... 48
Replacement Parts .................... 49
2
Product Safety and RF Exposure Compliance
!
Before using this product, read the operating instructions for safe
usage contained in the Product Safety and RF Exposure booklet
enclosed with your radio.
C a u t i o n
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy
exposure requirements. Before using this product, read the RF energy awareness
information and operating instructions in the Product Safety and RF Exposure
booklet enclosed with your radio (Motorola Publication part number 68P81095C98)
to ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and other accessories, visit the
following web sit e which lists approved accessories: http://www.motorola.com/cgiss/
index.shtml.
Product Safety and RF Exposure Compliance
i
Product Safety and RF Exposure Compliance
ii
Introduction
Thank you for purchasing a Motorola CP100 Radio. Your radio is a product of
Motorola’s 70 plus years of experience as a world leader in the designing and
manufacturing of communications equipment. The CP100 radios provide costeffective comm u nication s for businesses such as retail stores, restaur ants, schools,
construction sites, manufacturing, property and hotel management and more.
Motorola two-way radios are the perfect communications solution for all of today’s
fast-paced industries.
Note: Please read this manual carefully to ensure you know how to properly
operate the radio before use.
Package Contents
•Radio
• Swivel Belt Holster
• NiMH Battery
• 10-Hour Charger
• User's Guide
• Accessory Brochure
•Warranty Card
• Drop-In Charging Tray (not included with all models)
Introduction
1
For a copy of a large-print version of this guide, or for product-related questions,
please contact:
1-800-927-2744 in the USA/Canada
1-888-390-6456
on your TTY (Text Telephone)
Introduction
2
FCC Licensing Information
CP100 two-way radios operate on radio frequencies that are regulated by the
Federal Communications Commission (FCC). In order to transmit on these
frequencies, you are required to have a license issued by the FCC.
Application is made available on FCC Form 601 and Schedules D, H, and
Remittance Form 159.
To obtain these FCC forms please request document 000601
forms and instructions. If you wish to have the document faxed, mailed or have
questions, please use the following contact information.
contact the Fax-On-
Faxed
Demand system at:
1-202-418-0177
Before filling out your application, you must decide which frequency(ies) you can
operate on. See Frequencies and Bandwidths.
For questions on determining your radio frequency, pl ease call Motorola Product
Services at: 1-800-927-2744.
Mailed
call the FCC forms
hotline at:
1-800-418-FORM
1-800-418-3676
regarding FCC license
which includes all
Questions
contact the FCC at:
1-888-CALL-FCC
1-888-225-5322
Or: http://www.fcc.gov
FCC Licensing Information
FCC
3
Changes or modifications not expressly approved by Motorola may void the user’s
authority granted by the FCC to operate this radio and should not be made. To
comply with FCC requirements, transmitter adjustme nts shou ld be made only b y or
under the supervision of a person certified as technically qualified to perform
transmitter maintenance and repairs in the private land mobile and fixed services as
certified by an organization representative of the user of those services.
Replacement of any transmitter component (crystal, semiconductor, etc.) not
authorized by the FCC equipment authorization for this radio could viola te FCC
rules.
Note: Use of this radio outside the country where it was intended to be distribut ed
is subject to government regulations and may be prohibited.
FCC Licensing Information
FCC
4
Getting Started
This User’s Guide covers several CP100 models, and ma y detail some featur es your
radio does not hav e . Your model number is shown on the inside of the r adio and can
been seen by removing the battery.
Installing the Swivel Belt Holster
1. Slide the bottom of radio into the holster until it snaps into
place.
2. To remov e , push the tab abo v e the batte ry door and pull the
radio from holster.
Note: In case of loss, please contact your point-of-sale or call
1-800-422-4210 to request replacemen t part number
NNTN4106.
CP100
NNTN4106 Swivel
Belt Holster
Getting Started
5
Installing the Nickel-Metal Hydride Battery
Your radio is powered by an NiMH
battery, which provides up to 15 hours*
of usage. Before you install the battery,
mark the date in the "INSTALL DATE"
section with a permanent marker. As in
vehicles, all rechargable batteries lose
capacity over time.
1. Push and hold down the ribbed
latch on the bottom of the radio
toward the contacts, then slide and
lift the battery door off.
2. With the Motorola logo side up , and
the charge contacts facing the
bottom of the radio, insert the top of
the battery into the radio.
3. Push the battery up and into the
battery compartment to fit tightly
into place.
Getting Started
4. Slide and snap the battery door into
place.
*Based upon 5% transmit/ 5% receive/
90% standby (standard duty cycle).
6
Ribbed
Latch
1
2
Charging the CP100 Radio
Charge the NiMH battery for 16 hours before using
it for the first time. It will only need up to eight hours
of charging thereafter.
1. Make sure the radio is off.
2. Lift the accessory cover and plug the charger
(NNTN4077) into the lower jack.
3. Plug the charger into a power outlet. The light
on the charger glows during charging.
Note: For optimum battery life, do not charge the
battery for prolonged periods after it is fully
charged. Charging the battery over the
weekend is acceptable.
If the radio is on while charging, additional
time is required to charge the battery.
Use only the charger supplied with the
radio, or ot her CP100 power accessories.
See “Battery and Ch ar gin g Optio n s” on
page 11.
Light
CP100
Getting Started
7
Turning Your Radio On or Off
c
Turn P clockwise for On or counterclockwise for Off.
The radio chirps and the display briefly sh ows all features and display
segments of your CP100 radio.
k
Then the radio displays the current chan ne l (l ar ge r nu m be r in the
center) and the frequency assigned to that channel (on right).
The interference eliminator code displays briefly. Then the current
channel remains displayed.
The transmit light on the front left of the radio flashes every three
seconds when the radio is on.
Frequency
Adjusting the Volume
You can set the volume by turning P.
Note: Do not hold the radio too clos e to y our ear when adjusting the
volume or if it is at a high setting.
Code
Using the Radio
1. Press and hold Q to check for channel activit y. I f y ou hear static , the channe l is
clear to use. Do not transmit if someone is speaking on the channel. Press Q
again to stop monitoring the channel.
Getting Started
2. Press and hold Mand speak into the microphon e. To maximize clarity, hold the
radio two-to-three inches away from your mouth.
Note: The transmit light on the front left of the radio lights red when transmitting.
8
3. Release M and listen for messages.
188
218
Basic Operation
Indicator Light
Use B to:
Transmit call tone
Use M to:
Talk
Exit a menu
Use \to:
Lock the keypad
Scroll through available menus
Use T /
S to:
*Access presets
Microphone
*
CP100
15 channel models only
Use P to:
Turn power on/off
Adjust radio volume
Use Accessory Jack
for:
Radio plug-in charging
Audio accessories
Use J to:
Monitor the frequency
Turn scan on/off*
Use [ and ] to:
Change channels*
Change menu settings
Getting Started
Speaker
9
Understanding the Display
Scan
(15-Ch. Models Only)
Battery Meter
Programming
Mode
Keypad Lock
Scramble
(2-Watt Models Only)
Signal Strength
Frequency and Interference
Eliminator Code
1
Frequency Indicator
10
Getting Started
Channel
VOX/Microphone Gain
Battery and Charging Options
You have several battery and charging options on your CP100 Two-Way Radio.
NiMH Battery
See “Installing the Nickel-Metal Hydride Battery” on page 6.
Alkaline Batteries
Your radio can also use 4 AA batteries; alkaline cells provide up to 24
hours* of radio use.
1. Push the ribbed latch on the bottom of the radio away from the
battery door.
2. Slide and lift the battery door off.
3. Place the AA batteries matching the markings in the compartment.
4. Slide and snap the battery door into place.
5. Press \ until A or n flashes.
6. Press [or ] to select A for alkaline batteries, or n for
rechargeable AA cells.
Note: This menu does not appear if the Motorola NiMH Battery is in
use.
*Please refer to the diagram and Battery Life on pag e 13.
A
CP100
Battery and Charging Options
11
Charging with the Drop-in Char ging Tray (NNTN4019)
(Not included with all models)
1. Place the drop-in charging tray on a flat
surface.
2. Insert the plug of the 10-hour charger
into the jack of the drop-in charging tray.
3. Plug the charger into a pow er outlet.
Insert the battery or radio into the tray with
the Motorola logo or radio front facing the
front of the charger and the contacts facing
down.
Note: To extend battery life, do not
overcharge. Charging the battery
over the weekend is acceptable.
If the radio is on while charging, it
will take longer to fully charge.
Use only the charger supplied with the radio, or other CP100 radio power
Battery and Charging Options
You can charge only one radio or battery at a time.
Tips: The radio can remain in the holster while charging.
accessories.
12
Drop-in
charging tray
10-Hour charger
Reading the Battery Meter
The battery meter located in the upper left corner of display indicates how much
battery power you have remaining.
Battery Type 3 Bars 2 Bars 1 Bar Flashing
db c m
NiMH 100%-85% 85%-25% 25%-10% Final 10%
AA Alkaline 100%-75% 75%-40% 40%-10% Final 10%
Battery Life
Watts NiMH Alkaline
2 13 Hours 22 Hours
1 15 Hours 24 Hours
Battery and Charging Options
13
CP100 Factory Defaults
Your CP100 radio is programmed at t he factory. If you ne ed to change setting s, refer
to Programming Features on page 20 and frequency list starting on page34.
To restore your radio to factory default programm ing, turn the ra dio on while holding
the M and \for three seconds.
CP100 Factory Defaults
14
Talking and Receiving
Signal Strength Indicator/Channel Busy
The radio displays w when activity is on the frequency, and the
transmit light flashes at a faster rate of once pe r second.
When receiving, the display will show w and a signal strength from
1 (weakest) through 6 (strongest).
radio is moving out of range.
Note: Obstacles that block the signal path may affect the strength of the incoming
signal.
Talk Range
Industrial Multi-Level Outdoor
Inside steel/concrete
Model
UHF 2W Up to 250,000 Sq. Ft. Up to 20 Floors Up to 6 Miles
UHF 1W Up to 200,000 Sq. Ft. Up to 15 Floors Up to 5 Miles
VHF 2W Up to 180,000 Sq. Ft. Up to 10 Floors Up to 6 Miles
VHF 1W Up to 150,000 Sq. Ft. Up to 8 Floors Up to 5 Miles
industrial buildings
This can help determine when a
Inside multi-level
buildings
Flat ground with no
obstructions
1
6
Talking and Receiving
15
Keypad Lock
1. To maintain settings and lock keypad, press and hold \for three seconds.
2. To unlock, press and hold \for three seconds.
Hands-Free Use/VOX
Motorola CP100 radios can operate hands-free (VOX) when used with compat ible
VOX accessories. A short delay occurs between when y ou start talking and the radio
transmits.
With Compatible VOX Accessories
1. Turn radio off.
2. Open accessory cover.
3. Insert plug of audio accessory firmly into accessory jack.
4. Turn radio on. Radio displays: g. If flashing and for
initial use, please refer to "Setting Vo x Sensitivity" on
page 20.
C
P
100
5. Lower radio volume BEFORE placing accessory near ear.
6. To transmit, speak into accessory microphone and to
receive, stop talking.
Talking and Receiving
7. You can disable VOX operation by pressing Mor
removing the audio accessory.
Note: To order accessories, call 1 (800) 422-4210, or contact your point of
16
purchase.
Without Accessories
You can operate a CP100 15 channel radio hands-free without a VOX accessory.
1. Enable VOX by pressing M while turning the radio on. g displays.
2. You can disable VOX operation temporarily by pressing M, g will flash.
3. A short press of M will re-enable VOX.
4. To disable VOX, turn radio off then back on.
Setting
VOX Sensitivity
You can adjust the sensitivity of your radio’s accessory or microphone during VOX
operation (15 ch models only) to suit differe nt operating environments. These menus
appear only if the VOX feature is in use, which is indicated by g.
1. Press \until g appears . The radio also displa ys which V OX sensitivity y ou are
setting:
H = External VOX (with audio accessory)
I = Internal VOX (without accessory; 15 ch models only)
2. Press [ or ] to select the sensitivity level.
0 = Off (VOX with accessories only, default settings)
1 = Low sensitivity
2 = Medium sensitivity
3 = High sensitivity
External VOX
H
3
Talking and Receiving
17
Monitoring a Channel
Check for channel activity.
1. Press and hold Q. You will hear static if the channel is clear
and w 0 will display.
2. Press Q again to release.
Scanning (15 ch models only)
You can scan up to 15 channels and frequencies. When the radio detects activity, it
stops scanning and locks in on the active channel. This allows you to talk and listen
to the person transmitting without changing channels.
1. To start scanning, briefly press J. Your radio displays h and begins to scroll
through channels. When the radio detects channel activity, it stops on that
channel and displays the signal strength indicator and the channel. You can talk
to the person(s) transmitting without ha ving to s witch channels b y pressing
you press
selected before you activated scan.
2. To stop scanning, briefly press J.
If no transmission occurs within five seconds, scanning resumes.
T o scan a channel without interference eliminator codes, change the code for your set
Talking and Receiving
channel to 0 before you press and release J.
Note: When you press J, you hear all traffic, but ma y not be able to transmit back
because the other person(s) may be using codes.
while the radio is scanning, the r adio tr ansmits on the channel y ou
M
18
M
.
If
Scan Advancement / Nuisance Del ete
Scan has several temporary features to make it easier to use.
Scan Advancement allows you to “skip” a busy channel to check for other activity.
• Press ] to begin scanning again, but only temporarily.
Nuisance delete allows you to temporarily remove a channel from your scan list, it
will return the next time you use the scan feature.
• Press and hold [ to temporarily remove a channel from the scan list.
Talking and Receiving
19
Programming Features
You can change the following features by ente ring the progr amming mode ( k).
To talk with someone on your two-way radios, these settings must match:
• Channel (15 ch models only)
• Frequency
• Interference Eliminator Code
• Scramble code
• Bandwidth (for optimal clarity)
You can also use k to set the following:
• Call tones
• Microphone Gain
• Scan List (15 ch models only)
• Av ailable channels (15 ch models only)
Note: You cannot enter kwhile a VOX accessory is plugged into the radio. Entering Programming Mode
You must enter Programming Mode to change your communication settings.
1. Press and hold
Programming Features
radio. The radio beeps and displays k.
20
M
for three seconds while turning on your
J
1
Programming a Channel (15 ch models only)
Each channel has its own Frequency, Interference Eliminator Code, Scramble Code,
and Bandwidth Settings.
Program each channel separately.
1. Select the channel that you will be programming.
2. The channel number flashes. l and code displays
alternately.
3. Press [ or ] to select the desired channel.
4. Press and hold M to exit k, or press \ to continue.
Programming the Frequency
Sets the frequency that your radio will use. As you are matching your
CP100 radio to existing SP21 radios, enter Pro gr a mm in g Mo d e as
necessary, refer to page 20.
1. Press \to display l. The frequency flashes.
2. Press [ or ] to select the desired frequency (See
“Frequencies and Bandwidths” beginning on page 34).
3. Press and hold M to exit k, or press \to continue.
6
Programming Features
21
Programming the Interference Eliminator Code
5
The Interference Eliminator Code helps minimize interference by
providing you with code combinations, which filter out static, noise,
and unwanted messages.
1. Enter Programming Mode as necessary, refer to “Entering
Interference
Programming Mode” on page 20.
2. Press \ until the Interference Eliminator Code display number
begins to flash.
3. Press [ or ] to select the desired Code (See “Interference Eliminator Codes”
beginning on page 37).
4. Press and hold M to exit k, or press \ to continue.
Assigning Channels to Presets (15 ch models only)
Presets allow you to easily switch to more frequently-used channels.
1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”
on page 20.
2. Press [ or ] to select the desired channel.
3. Press and hold T or S to assign that channel to a preset, radio beeps to
confirm. All of the channel setting s ar e assigned to that preset button.
Programming Features
4. Press and hold M to exit k, or press \ to continue.
22
Eliminator
Code
0107
Programming the Scramble Feature
(2-watt models only)
The scramble feature garbles the transmission for anyone listening without
the same scramble setting. It does not guarantee confidentiality, but it increases
privacy. The scramble feature is set individually fo r ea ch ch an n el.
1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”
on page 20.
2. Press \ until e displays.
3. Press [ or ] to s
When you exit k, e displays.
4. Press and hold M to exit k.
Programming Bandwidth (when FCC allowable)
Some frequencies have selectable channel spacing, which must
match other radios for optimal radio quality. Bandwidth settings are
programmed for each channel.
1. Enter Programming Mode as necessary, refer to “Entering
Programming Mode” on page 20.
2. Press \ until K displays.
3. If D/C flashes, press [ or ] to select D (25.0 kHz) or C (12.5 kHz)
bandwidth. (See “Frequencies and Bandwidths” beginning on page 37). If D/C
does not flash, then you cannot select the bandwidth for this frequency.
4. Press and hold M to exit k.
elect 1, 2, or
3. Factory default is set to Off: 0.
e
C
K
0
Programming Features
23
Note: Spirit GT radios operate at 12.5 kHz. SP21 r adios ma y operate at 25.0 kHz or
12.5 kHz bandwidth if selectable. If you have questions on radio use, call 1800-927-2744.
Programming the Available Channel (15 ch models only)
For applications requiring fewer channels, you can reduce the number of available
channels from 15. Older CP100 radios may not have this feature. Call 1-800-9272744 for more information.
1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”
on page 20.
2. Press \ until
CH appears.
3. Press [ or ] to select the number of channels you want available.
4. Press and hold M to exit k.
Note: Programming settings for channels made unavailable are retained by the
radio.
Programming Call Tones
Your radio can transmit call tones to other radios in your group so
you can alert them that you are about to talk. The default is set to 0
(off) or you may choose 1
Programming Features
, 2, or
3 to choose a distinctive call tone.
1. Enter Programming Mode as necessary, refer to “Entering
Programming Mode” on page 20.
2. Press \ until E displays.
24
E
3. Press [ or ] to hear and select the call tone you want.
, 2, or
Note: The default is set to 0 (off) or you may choose 1
3 to choose a
distinctive call tone.
4. Press and hold M to exit k.
Once enabled, press B to transmit the call tone to others.
Programming Microphone Gain
The sensitivity of your radio’s microphone can be adjusted to suit different users or
operating environments.
1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”
on page 23.
2. Press \ until g and
? (Gain) display.
3. Press [ or ] to select the sensitivity level.
3 = High sensitivity, for quiet environments
2 = Medium sensitivity, the default setting
1 = Low sensitivity, for loud environments
3
4. Press and hold M to exit k.
?
Programming Features
25
Editing the Scan List (15 ch models only)
To avoid hearing transmissions from unnecessary channels while scanning and to
decrease scan time, you can edit the scan list to skip unneeded channels.
1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”
on page 20.
2. Press \ until h displays and the channel and Y or n flashes.
3. Press [ or ] to increase or decrease the channel.
4. Press J to display either:
Y to include the channel
n to exclude the channel
5. Press and hold M to exit k.
Cloning
You can duplicate CP100 radio settings from one radio to another by using the
optional accessory NNTN4028 Multi-Unit Charger (MUC). Please refer to the MUC
User's Guide included with this accessory.
1. To enter the Programming Mode on the source radio, press and hold MQ for
three seconds while turning on your radio. The radio beeps and displays k.
2. Place the source radio in one of the front pockets of the MUC.
Programming Features
26
3. Turn on the target radio and place it directly behind the source
S
radio in the MUC.
4. Press and hold Q on the source radio. The source radio enters
Cloning Mode and transmits its settings to the target radio . Either
W for pass or N f or f ail a ppears on the source r adio and the target
radio displays all icons if cloning was successful.
5. Turn the target radio off and back on again to use.
6. To clone additional r adios, repeat steps 3 and 5.
7. Exit k on the source radio by holding down M.
Note: You can clone only one radio at a time.
The MUC does not need to be plugged in for Cloning feature to work.
Radios must be of the same band; UHF or VHF. Also, multi-channel models
can clone to single-channel radios, but only the first channel is cloned.
ource radio
Target radio
k
188
218
Programming Features
27
Advanced Features
You can set the following features by pressing and holdin g additional button(s) while
you turn on your radio.
Press this Key
While Turning
To Do This
Turn Keypad Tones on/off
You can disable keypad beeps for silent menu
operation.
Turn End-of-Transmission Tone on/off
When enabled, your two-way radio transm its a tone
when you finish transmitting. It’s like saying “Roger”
or “Over.”
Note: If Ke ypad Tones are off, you will not hear the
end-of-transmission tone but it is
transmitted (if enabled).
Advanced Features
28
On the Radio
[
]
Default
Setting
On
Off
To Do This
Turn Battery Save on/off
Decreases attack time, which is the brief period of
time between when the radio receives a
transmission on its frequency and broadcasts
audio. Turning Battery Save off decreases battery
life by approximately 20%.
Toggle Phase Shift
Changes your phase shift for optimal
communication with other Motorola radios.
180° CP100 (factory default),
Spirit M-Series, and Radius SP21
240° Spirit HP and Radius SP50
Restore Factory Defaults
Returns your radio to its original factory settings to
verify proper operation. Refer to page 14 for factory
default settings.
Press this Key
While Turning
On the Radio
M Q [
M B
M \
Default
Setting
On
180°
---
Advanced Features
29
Troubleshooting
Symptom Try This:
Recharge or replace battery (NTN8971). Reposition or replace
No Power
alkaline batteries. For Nickel-Metal Hydride batteries, “Installing
the Nickel-Metal Hydride Battery” on page 6 or “Battery and
Charging Options” on page 11.
Message not
transmitted
Hearing other
noises or
conversation on
a channel
Poor A udio
Troubleshooting
Quality
30
Make sure M is completely pressed while transmitting.
Recharge, replace and/or reposition batteries.
Verify the transmit light is illuminated while speaking.
Frequency or Interference Eliminator Code may be in use,
change on all radios if possible. See “Programming the
Interference Eliminator Code” on page 22.
Scramble Code is On (2-watt models only), and/or setting does
not match other radios’ settings. See “Programming the
Scramble Feature” on page 23.
Bandwidth of radios does not match. See “Programming
Bandwidth (when FCC allowable)” on page 23.
Symptom Try This:
Steel and/or concrete structures, heavy foliage, buildings or
Limited talk
range
Message not
received
vehicles decrease range. Check for clear line of sight to improve
transmission. See “Talk Range” on page 15.
Wearing radio close to body such as in a pocket or on a belt
decreases range. Change location of radio.
Confirm radios have the same Channel, Frequency, Interference
Eliminator Code and Scramble Code settings, depending upon
model. See “Programming Features” on page 20.
Recharge, replace and/or reposition batteries.
Move to another locat ion. Obst ructions and operatin g indoors , or
in vehicles may decrease range.
Verify that the radio is not in Scan mode. See “Scanning (15 ch
models only)” on page 18.
Heavy static or
interference
Keypad locked
Radios are too close, they must be at least five feet apart.
Radios are too far apart or obstacles are interfering with
transmission.
Unlock by holding \ for three seconds.
Troubleshooting
31
Symptom Try This:
Low batteries
Charger light
does not come
on
Low battery
meter reading
although new
batteries are
installed
Cannot activate
VOX
Troubleshooting
Cannot enter
k
32
mode
Recharge or replace battery or batteries. Extreme operating
temperatures affect battery life. See “Battery Life” on page 13.
Reinsert radio/battery.
Clean battery/charger contacts.
Verify that the charging pin is inserted correctly.
AA cells installed in radio, remov e and r eplace with NiMH battery.
Verify that the radio is set to the correct battery type (Single-cell
batteries only). See “Alkaline Batteries” on page 11.
Feature not set and on. See “Hands-Free Use/VO X” on page 16.
Sensitivity set to 0. See “Setting VOX Sensitivity” on page 17.
Unplug any audio accessories and retry.
Use and Care
XXX
Use a soft damp cloth
to clean the exterior.
Do not immerse
in water .
If the radio is submerged in water...
Turn radio off and
remove batteries.
Dry with soft cloth.
Do not use alcohol or
cleaning solutions.
Do not use radio until
completely dry.
Use and Care
33
Frequencies and Bandwidths
The charts on the next few pages provide frequency information. These charts are
useful when using Motorola CP100 two-way radios with other business radios.
Frequency Display Number is identical to SP21 and Spirit GT frequency position
(where applicable).
VHF Frequencies
34
Frequencies and Bandwidths
Display
Number
1 151.6250 12.5/25.0 16 158.4000 12.5/25.0
2 151.9550 12.5/25.0
3 154.5700 12.5/25.0
4 154.6000 12.5/25.0
5 151.6550 12.5/25.0
6 151.6850 12.5/25.0
7 151.7150 12.5/25.0
8 151.7750 12.5/25.0
9 151.8050 12.5/25.0
10 151.8350 12.5/25.0
11 151.8950 12.5/25.0
12 151.9250 12.5/25.0
13 154.4900 12.5/25.0
14 154.5150 12.5/25.0
15 154.5400 12.5/25.0
Frequency
(MHz)
Bandwidth
Display
Number
17 151.7000 25.0
18 151.7600 25.0
19 151.5125 12.5/25.0
*20 151.8200 12.5/25.0
*21 151.8800 12.5/25.0
*22 151.9400 12.5/25.0
23 151.5125 25.0
24 151.7450 25.0
25 152.8650 25.0
26 152.7000 25.0
27 154.5275 25.0
Frequency
(MHz)
Bandwidth
*Note: Due to FCC regulations,
these frequencies transmit
at only 1 watt.
UHF Frequencies
Display
Number
1 464.5000 12.5/25.0 15 469.5000 12.5/25.0
2 464.5500 12.5/25.0
3 467.7625 12.5/25.0
4 467.8125 12.5/25.0
5 467.8500 12.5/25.0
6 467.8750 12.5/25.0
7 467.9000 12.5/25.0
8 467.9250 12.5/25.0
9 462.5750 12.5/25.0
10 462.6250 12.5/25.0
11 462.6750 12.5/25.0
12 464.3250 12.5/25.0
13 464.8250 12.5/25.0
14 469.2625 12.5/25.0
Frequency
(MHz)
Bandwidth
Display
Number
16 469.5500 12.5/25.0
17 462.7625 12.5
18 462.7875 12.5
19 462.8125 12.5
20 462.8375 12.5
21 462.8625 12.5
22 462.8875 12.5
23 462.9125 12.5
24 464.4875 12.5
25 461.0375 12.5
26 461.0625 12.5
27 461.0875 12.5
28 461.1125 12.5
Frequency
(MHz)
Bandwidth
Frequencies and Bandwidths
35
UHF Frequencies (Continued)
36
Frequencies and Bandwidths
Display
Number
29 461.1375 12.5 43 462.8625 12.5
30 461.1625 12.5
31 461.1825 12.5
32 461.2125 12.5
33 461.2375 12.5
34 461.2625 12.5
35 461.2875 12.5
36 461.3125 12.5
37 461.3375 12.5
38 461.3625 12.5
39 462.7625 12.5
40 462.7875 12.5
41 462.8125 12.5
42 462.8375 12.5
Frequency
(MHz)
Bandwidth
Display
Number
44 462.8875 12.5
45 462.9125 12.5
46 464.4875 12.5
47 464.5125 12.5
48 464.5375 12.5
49 464.5625 12.5
50 466.0375 12.5
51 466.0625 12.5
52 466.0875 12.5
53 466.1125 12.5
54 466.1375 12.5
55 466.1625 12.5
56 466.1875 12.5
Frequency
(MHz)
Bandwidth
Interference Eliminator Codes
Display
Number
1 67.0 14 107.2 27 167.9
2 71.9 15 110.9 28 173.8
3 74.4 16 114.8 29 179.9
4 77.0 17 118.8 30 186.2
5 79.7 18 123.0 31 192.8
6 82.5 19 127.3 32 203.5
7 85.4 20 131.8 33 210.7
8 88.5 21 136.5 34 218.1
9 91.5 22 141.3 35 225.7
10 94.8 23 146.2 36 233.6
11 97.4 24 151.4 37 241.8
12 100.0 25 156.7 38 250.3
13 103.5 26 162.2
Code
(Hz)
Display
Number
Code
(Hz)
Display
Number
Carrier Squelch (0) disables interference eliminator codes.
Code
(Hz)
Frequencies and Bandwidths
37
Digital Interference Eliminator Codes
38
Frequencies and Bandwidths
Display
Number
39 023 54 115 69 223
40 025 55 116 70 226
41 026 56 125 71 243
42 031 57 131 72 244
43 032 58 132 73 245
44 043 59 134 74 251
45 047 60 143 75 261
46 051 61 152 76 263
47 054 62 155 77 265
48 065 63 156 78 271
49 071 64 162 79 306
50 072 65 165 80 311
51 073 66 172 81 315
52 074 67 174 82 331
53 114 68 205 83 343
Digital
Code
Display
Number
Digital
Code
Display
Number
Digital
Code
Digital Interference Eliminator Codes (Continued)
Display
Number
84 346 97 465 110 632
85 351 98 466 111 654
86 364 99 503 112 662
87 365 100 506 113 664
88 371 101 516 114 703
89 411 102 532 115 712
90 412 103 546 116 723
91 413 104 565 117 731
92 423 105 606 118 732
93 431 106 612 119 734
94 432 107 624 120 743
95 445 108 627 121 754
96 464 109 631
Digital
Code
Display
Number
Digital
Code
Display
Number
Digital
Code
Frequencies and Bandwidths
39
Verifying the SP21 Frequency and Code Setting
The CP100 Two-Way radio replaces the SP21 radio. The factory default settings for
both radios are identical. However, existing radios may have been programmed to
different settings. To program your CP1 00 radi o t o talk wit h an SP21 r ad io, ver i fy or
change your SP21 frequency and code settings as follows.
1. Press and hold M while you turn on the radio to enter programming mode.
The radio announces current frequency f or that chann el. F o r e xa mple: “freque ncy one .”
2. If desired, press M to scroll through the frequencies.
The radio announces each frequency as you scroll. For example: “two...three...”
3. Release M when you reach the desired frequency.
4. Press Q to select and save the frequency setting.
The radio announces current code setting. For example: “code two nine”
5. Press M to scroll through the codes.
The radio announces each code as you scroll. For example: “three zero...three one”
6. Release M when you reach the desired code.
7. Press Q to select and save the code setting.
Frequencies and Bandwidths
40
Motorola Limited Warranty
Personal Communications Products Purchased in the United States and
Canada
I. What this Warranty Covers
• Products. Defects in materials and workmanship in wireless cellular telephones, pagers,
and/or two-way radios, and certain accessories that are sold with them, such as the
battery, battery charger and holster manufactured and/or sold by Motorola (Products).
•Batteries. Defects in materials and workmanship in batteries that are manufactured by
Motorola and/or sold with Products are covered by this warranty only if the fully-charged
capacity falls below 80% of rated capacity or they leak.
•Software. Physical defects in the media that tangibly embodies each copy of any software
supplied with the Products.
II. What the Period of Coverage Is
From the date the Products are purcha sed by the first end-user:
• Products. The warranty is for one year. Exception: The warranty for Spirit GT series and
Talkabout series two-way radio accessories is for 90 days.
•Software. The warranty is for 90 days.
• Repairs / Replacements. The warranty is for the balance of the original warranty or for 90
days from the date you receive it, whichever is longer.
III. Who Is Covered
This warranty extends to the first end-user purchaser, only.
Motorola Limited Warranty
41
IV. What We Will Do to Correct Warranty Problems
At no charge to you, we have the option to repair or replace the Products or software
that do not conform to the warranty, or to refund the Products’ purchase price. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products or parts. No software updates are provided.
V. How to Get Warranty Service
Please call:
USA/Canada
Product Services 1-800-927-2744
Two-Way 1-800-353-2729
TTY 1-888-390-6456
You will receive instructions on how to ship the Products to Motorola. You must ship
the Products to us with freight, duties and insurance p repaid. Along with the Products
you must include: (a) a copy of your receipt, bill of sale or other com parable proo f of
purchase; (b) a written description of the problem; (c) the name of your service
provider (if this Product requires subscription service); (d) the name and location of
the installation facility (if applicable) and, most importantly; (e) your address and
telephone number. If requested, you must also return all detachable parts such as
antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF OF
PURCHASE.
Motorola Limited Warranty
We will ship repaired or replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional information is needed,
please contact us at the telephone number listed above.
(Text Telephone)
42
VI. What this Warranty Does Not Cover
• Products that are operated in combination with ancillary or per ipheral equipment or
software not furnished by Motorola for use with the Products (“ancillary equipment”), or
any damage to the Products or ancillary equipment as a result of such use. Among other
things, “ancillary equipment” includes batteries, chargers, adaptors, and power supplies
not manufactured or supplied by Motorola. Any of these voids the warranty.
• Someone other than Motorola (or its authorized service centers) tests, adjusts, installs,
maintains, alters, modifies or services the Products in any way. Any of these voids the
warranty .
• Rechargeable batteries that: (a) are charged by other than the Motorola-approved battery
charger specified for charging such batteries; (b) have any broken seals or show evidence
of tampering; (c) are used in equipment other than the Product for which they are
specified; or (d) are charged and stored at temperatures greater than 60 degrees
centigrade. Any of these voids the warranty.
• Products that have: (a) serial numbers or date tags that have been removed, altered or
obliterated; (b) board serial numbers that do not match each other, or board serial
numbers that do not match the housing; or (c) nonconforming or non-Motorola housings
or parts. Any of these voids the warr an ty.
• Defects or damage that result from: (a) use of the Products in a manner that is not normal
or customary; (b) improper operation or misuse; (c) accident or neglect such as dropping
the Products onto hard surfaces; (d) contact with water, rain, extreme humidity or heavy
perspiration; (e) contact with sand, dirt or the like; or (f) contact with extreme heat, or spills
of food or liquid.
• Physical damage to the surface of the Products, including scratches, cracks or other
damage to a display screen, lens or other externally exposed parts.
• Failure of Products that is due primarily to any communication service or signal you may
subscribe to or use with the Products.
• Coil cords that are stretched or that have any broken modular tabs.
• Products that are leased.
Motorola Limited Warranty
43
Flat-rate repair rates may apply to Products not covered by this warranty. To obtain
information about Products needing repairs that are not covered by this warranty,
please call the telephone number previously listed. We will provide information on
repair availability, rates, methods of payment, where to send the Products, etc.
VII. Some Other Limitations
This is Motorola’s complete warranty for the Products, and states your exclusive
remedies. This warranty is given in lieu of all other express warranties. Implied
warranties, including without limitation, the implied warranties of merchantability and
fitness for a particular purpose, are given only if specifically required by applicable
law. Otherwise, they are specifically excluded.
No warranty is made as to coverage, availability, or grade of service provided by the
Products, whether through a service provider or otherwise.
No warranty is made that the software will meet your requirements or will work in
combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free,
or that all defects in the software products will be corrected.
In no event shall Motorola be liable, whether in contract or tort (including negligence)
for damages in excess of the purchase price of the Product, or for any indirect,
incidental, special or consequential damages of any kind, or loss of revenue or
profits, loss of business, loss of information or data, or other financial loss arising out
of or in connection with the ability or inability to use the Products, to the full extent
Motorola Limited Warranty
these damages may be disclaimed by law.
44
VIII. Patent and Software Provisions
At Motorola’s expense, we will defend you, and pay costs and damages that may be
finally awarded against you, to the extent that a lawsuit is based on a claim that the
Products directly infringe a United States patent. Our obligation is conditioned on: (a)
you notifying us promptly in writing when you receive notice of the claim; (b) you
giving us sole control of the defense of the suit and all negot iations for its sett lement
or compromise; and (c) should the Products become, or in Motorola's opinion be
likely to become, the subject of a claim of infringement of a United States patent, you
permit us, at our option and expense, either to: procure for you the right to continue
using the Products; replace or modify them so that they become non-infringing; or
grant you a credit for such Products, as depreciated, and accept their return. The
depreciation will be an equal amount per year over the lifetime of the Products, as
established by Motorola.
Motorola will have no liability to you with respect to any claim of patent infringement
that is based upon the combination of the Products or parts furnished under this
limited warranty with ancillary equipment, as defined in VI., above.
This is Motorola’s entire liability with respect to infringement of patents by the
Products.
Laws in the United States and other countries preserve for Mo torola and other third
party software providers certain exclusive rights for copyrighted software, such as the
exclusive rights to reproduce in copies and distribute copies of such software. The
software may be copied into, used in and redistributed wit h only those Products th at
are associated with such software. No other use, including without limitation,
disassembly or reverse engineering of such software or exercise of exclusive rights
in such software is permitted.
Motorola Limited Warranty
45
IX. State Law and Other Jurisdiction Rights
Some states and other jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights,
which vary from jurisdiction to jurisdiction.
To obtain information on Motorola Personal Communications Products, including
warranty service, accessories and optional Extended Warranties on selected
Products, please call:
Product Services 1-800-927-2744 All Products 1-800-461-4575
Motorola Limited Warranty
46
Software Copyright Notice
The Motorola products described in this manual may include co pyrighted Motorola
and third party software stored in semiconductor memories or other media. Laws in
the United States and other countries preserve for Motorola and third party software
providers certain exclusive rights for copyrighted software, such as the exclusive
rights to distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of the Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or other wise, any license under the
copyrights, patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, ro yalty-free license to use that arise s
by operation of law in the sale of a product.
Patent Notice
This product is covered by one or more of the following United States patents.
5896277 5894292 5864752 5699006 5742484 D408396 D399821 D387758
D389158 5894592 5893027 5789098 5734975 5861850 D395882 D383745
D389827 D389139 5929825 5926514 5953640 6071640 D413022 D416252
D416893 D433001
Motorola Limited Warranty
47
Export Law Assurances
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and
Canada may restrict the exportation or re-exportation of this product to certain
destinations. For further information contact the U.S. Department of Commerce or
the Canadian Department of Foreign Affairs and International Trade.
Replacement of any transmitter component (crystal, semiconductor, etc.) not
authorized by the FCC equipment authorization for this radio coul d violate FCC rules.
More specifically, changes or modifications not expre ssly approved by Motorola may
void the user’s authority granted by the FC C to opera te t his radio and sh ould no t be
made. To comply with FCC requirements, transmitter adjustments should be made
only by or under the supervision of a person certified as technically qualified to
perform transmitter maintenance and repairs in the private land mobile and fixed
services as certified by an organization representative of the user of those services.
Replacement of any transmitter component (crystal, semiconductor, etc.) not
authorized by the FCC equipment authorization for this radio co uld violate FCC rules.
Note: Use of this radio outside the country where it was intended to be distributed
is subject to government regulations and may be prohibited
Motorola Limited Warranty
48
Replacement Parts
The following items can be purchased if necessary by contacting the Customer Care
and Services Division at 800-422-4210.
Part Number Description
NNTN4105
NNTN4106
3685739D01
6804112599
Battery Cover
Swivel Belt Holster
Volume Knob
CP100 User Guide
Replacement Parts
49
A
Audio accessories ............................16
Adjust volume.................................8, 9
Advanced features ...........................28
Alkaline batteries ..............................11
B
Bandwidth.........................................23
Basic operations.................... ... ... ... ....9
Battery
Alkaline.......................................11
Install ...................................11
Index
Charge
Alkaline................................12
NiMH....................................12
Meter..........................................13
C
Call display .......................................24
Channel
Activity........................................18
Charger
Drop-in .......................................12
Multi-unit.....................................26
50
Plug-in..........................................7
Charging.............................................7
Cloning .............................................26
Code
Interference eliminator ...............22
D
Diagram
Function .......................................9
Drop-in charger.................................12
E
End-of-transmission tone..................28
External VOX..............................16, 32
F
FCC licensing information................... 3
Frequency
Setting........................................21
Functions............................................9
H
Hands-free use...........................16, 32
I
Install
Alkaline batteries .......................11
NiMH battery................................6
Interference eliminator code.............22
Internal VOX...............................16, 32
Introduction ........................................1
K
Keypad tones ...................................28
L
Licensing information
FCC .............................................3
M
Meter
Battery .......................................10
Microphone gain.........................28, 25
Monitor signal strength...............10, 15
O
Obstacles .........................................15
Operating radio...................................9
P
Plug
Audio..........................................16
Plug-in charger...................................7
Product-related questions ..................2
Product Safety.....................................i
Programming mode.................... ... ...20
R
Radio
Clean .........................................33
Diagram .......................................9
Display.......................................13
Functions and settings.................9
Off................................................8
On................................................8
Operating.....................................9
Out of range............ ... ... .... ...15, 31
Range
Talking .......................................15
Replacement Parts...........................49
Index
51
RF Exposure........................................i
S
Safety information.. ... ... ... .... ... ... ... ........i
Scan .................................................18
Scan list............................................26
Sensitivity ...................................17, 25
Setting
Battery type................................11
Call tone.....................................24
Channel......................................21
Scramble code...........................23
Index
VOX sensitivity level.............17, 25
Signal strength indicator...................15
T
Talk range.........................................15
52
U
Use and care ....................................33
User guide
Large-print....................................2
V
VOX
External......................................16
Internal .......................................17
Sensitivity level...........................17
W
Warranty ..........................................41
Website
Accesories.....................................i
CP100 Programming Quick Reference
Function Appearance
Press & hold MQfor 3 sec. and turn on radio. k displays.
*Channel
Frequency
Interference
Eliminator
Code
*Scramble
Code
Bandwidth
Use [or ]
2
Press
\
change, press
*depending upon model
*depending upon model
Appears after
for each channel.
Press \ until e displays. Must
e
1
K
be set to same code for all radios.
Press \ until K displays. Press
or ] to select D (25.0 kHz)
[
or C (12.5 kHz).
C
Note: If bandwidth is not flashing,
it is not selectable on the
chosen frequency.
for
1 through 15.
until
l displays. To
[or ].
l shows. Set
CP100 Programming Quick Reference
Radio On Visual \as needed, then [or
*Available
Channels
Call Tone
15
Press \ until
Press [ or ] to select number of
CH
available channels.
Choose1, 2, 3, or
E
0 = Off (default).
CH displays.
Choose:
Microphone
Gain
1 Low Sensitivity
?
2 Medium Sensitivity
3 High Sensitivity
Press [ or ] to select channel,
*Scan List
then choose Y (yes) to include or
Y
n (no) to exclude by pressing J.
*depending upon model
]
• Extend Your Productivity
Provides a cost-effective solution
to onsite communication needs.
Designed for heavy duty,
everyday industrial use. Well
suited for construction,
manufacturing, security , property
management, retail, and more.
• Rugged MOTOROLA Quality
Shock/drop/temperature tested
to meet Motorola's high
standards.
• Weather/Dust Resistant
Designed to meet IP-54 rating
• Designed to meet Military
Specs
810 C, D, E & F
• Dependable Indoor/Outdoor
Coverage
Will provide a communication
range* of up to 250,000 sq. ft.
or 20 floors and up to 6 miles.
*Range will vary based on
terrain and conditions and
model selected.
• Accessories for CP100 Radio
Brochure included - Convenient audio, power and charging accessories are av ailable fr om your
• Simple and Easy to
Operate
Allows one-to-one or group
communication at the push
of a button.
• Cost Efficient
No monthly fees to pay and
no service contracts.
Compatible with Motorola
SP21
radios and audio
accessories.
• Cloning Capability
Radio Specification Chart
Transmit Power
Receiver Sensitivity
Audio Output
Receiver Technology
NiMH Battery Life
• Business Exclusive
Frequencies
Frequencies set aside
exclusively for business-only
use. FCC License is required.
• 38 PL Codes, 83 Digital PL Codes
• Hands-Free Mode (VOX)
Advanced voice activation (VOX)
lets you talk hands-free;
15-Channel models do not
require accessories.
• Voice Compression
Technology
Helps provide better sound at
longer distances.
• 1-Year Limited Warranty
For details, please call:
1-800-927-2744
ecifica
tion Ch
2 Watts
-120 dBm for 12 dB SINAD
90 dB SPL
Direct Conversion
Approximately 13 hrs 2W
point-of-sale
MOTOROLA, The Stylized M logo, and Radius are registered in the US Patent & Trademark Office. All other product or
service names are the property of their respective owners. © Motorola, Inc. 2002, 2003. All rights reserved. Printed in the
U.S.A.
Motorola CP100 Radio
*6804112J99*
6804112J99-A
Proof of Purchase
FCC
License Required
WARNING CHOKING HAZARD
SMALL PARTS
Not for children under 3 years.
This product is not intended to be used
as a toy or plaything.
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