Motorola COMMAND ONE User Manual

Congratulations

Your MOTOROLA COMMAND ONE™ headset
provides the ultimate handsfree experience.
Now, you can manage calls and texts from your
headset.

With your Command One, you can:

• Hear and reply to text messages with

MotoSpeak™.

• Hear the caller’s name and use your voice to

answer and ignore calls.

• Stream music from your phone.

• Hear voice prompts to guide you on

connections, battery level, and other
functions.

• Simultaneously connect with two phones.

We’ve crammed all of the main features of
your headset into this handy guide, and in a

Congratulations 1

matter of minutes we’ll show you just how
easy your headset is to use.

So go on, check it out.

more information

on the Web: www.motorola.com/support

Caution: Before using your headset for the
first time, please read the important Safety,
Regulatory & Legal information at the back
of this guide.

Congratulations2

Yo u r h e a d s e t

Earhook

Volume
Buttons

Status
Light

Mute
Button

Ear Speaker

Power
Switch

MicroUSB

Charging

Connector

Call

Button

side view

the important parts

Your headset 3

Charge it

Status Light

Red/Yellow = charging
Green = fully charged

let’s get you up and running

While your headset is charging, you won’t be
able to use it.

Note: Your battery is designed to last the life of
your product. It should only be removed by a
recycling facility. Any attempt to remove or
replace your battery will damage your headset.

Charge it4

Basics

a few essentials to get you started

Turn it on & off

Power
Switch

On

Off

Wear it

1 Rotate and turn your ear hook for left or right

ear use.

Basics 5

2 Try out all the supplied ear cushions. If using

an ear loop type, be sure to place the loop in
the bend of your ear as shown.

3 Flex the ear hook and loop it over your ear,

and point the headset microphone towards
your mouth.

Listen to music

Note: This feature is phone dependent.

Bluetooth® music can be streamed from your
phone. Start and control music playback from
your phone.

While a call is active, music pauses. When the
call ends, music resumes playing.

Basics6

Enhanced call features

Tell headset to answer or ignore calls

Use your voice to answer or ignore an
incoming call:

• say “answer” to answer the call

• say “ignore” to ignore the call

Note: This feature does not work for second

incoming calls.

Hear caller’s name

If your phone knows your caller’s name, then
you hear “call from <name>” on an incoming
call.

Basics 7

Pair & connect

connect and go

Note: The voice prompts are only in English.

Pair & connect with your phone

1 Turn off any Bluetooth devices previously

paired with your headset.

2 Turn on the Bluetooth feature on your

phone.

3 Put the headset on your ear (see “Wear it”

on page 5).

4 Turn on your headset (see “Turn it on & off”

on page 5).
The status light becomes steadily lit in blue

and you hear “ready to pair”.

5 Follow the voice prompts to connect your

phone to your headset.

Note: When prompted for the passkey,
enter 0000.

Pair & connect8

When your headset successfully pairs with
your phone, you hear “pairing complete”.

For daily use, make sure your headset is turned
on, and your phone’s Bluetooth feature is on.
Your headset and phone connect automatically.

Pair & connect a second phone

1 Turn off first phone and any other Bluetooth

devices previously paired with your headset.

2 Turn your headset off.

3 Turn on the Bluetooth feature on your

phone.

4 Put the headset on your ear.
5 Turn on your headset.

The status light becomes steadily lit in blue
and you hear “ready to pair”.

6 Follow the voice prompts to connect your

phone to your headset.

Pair & connect 9

Note: When prompted for the passkey,

enter 0000.

When your headset successfully pairs with
your phone, you hear “pairing complete”.

To connect to both phones, turn on the first
phone while the second phone is connected.
When you hear “<phone 1 name>
connected”, your headset is connected to both
phones.

Tip: You have 20 seconds to turn on your first
phone. If reconnection fails, turn your headset
off and on.

Test your call connection

1 Place the headset on your ear.

2 On your phone, dial a phone number and

press the Call/Send key.

If your phone and headset are successfully
connected, you hear ringing on the headset.

Pair & connect10

Calls

it’s good to talk

Note: Some features are phone/network
dependent.

To. ..

answer call Say “answer” or press the

Call button.

reject call Say “ignore” or press and

hold a Volume button until

make a
voice dial
call

redial last
call

mute or
unmute a
call

you hear a tone.
Press the Call button and you

hear a tone.

Press and hold the Call
button until you hear a tone.

Press the Mute button.

Calls 11

To. ..
end a call Press the Call button.

answer

Press the Call button.
second
incoming
call

reject
second

Press and hold a Volume

button until you hear a tone.
incoming
call

Tip: When connected to two phones, follow
the voice prompts to perform functions such
as voice dial and redial on the desired phone.

Calls12

Tal k t im e

check your chat time

Note: The voice prompts are only in English.

Press both Volume buttons while not on a call.

if light
shows...

and/or you
hear...

red “battery level

is low”

yellow “battery level

is medium”

green “battery level

is high”

your remaining
talk time is..

less than 1.5
hours

between 1.5 to

3.5 hours

more than 3.5
hours

To save battery power, turn off the headset
when not using it.

Talk time 13

Status light

know your headset

If light shows... your headset is...

three blue flashes powering on/off

steady blue in pairing/connect

mode

rapid blue/purple
flashes

connecting to your
phone

quick blue flash receiving or making a

call on phone 1

quick purple flash receiving or making a

call on phone 2

slow blue pulse on a call

slow blue flash in standby (not on a

call—connected to
one phone)

Status light14

If light shows... your headset is...

slow green flash in standby (not on a

call—connected to
two phones)

slow red flash idle (not connected to

a phone)

slow red pulse muting the call

steady red trying to connect to

your phone

quick red flash in a low battery state

Note: After 1 minute on a call or 20 minutes of
inactivity, the light stops flashing to conserve
power, but the headset remains on.

Status light 15

Settings

make some changes

Note: The voice prompts are only in English.

Press and hold the Call button while turning on
the headset to turn these features on/off:

• Reset to factory default

Caution: This action erases all pairing

information stored in your headset.

• Caller ID

• Voice prompts

• Multipoint (two phone) connections

Follow the voice prompts to make changes to
these settings.

Settings16

Problems?

we’ve got solutions

Note: The voice prompts are only in English.

My headset will not enter pairing mode

Make sure that any devices previously paired
with the headset are turned off. If the status
light is not steadily lit in blue, turn off both the
other device and headset, wait 10 seconds,
then turn headset back on. Wait for the status
light to become steadily lit in blue, indicating
the headset is now in pairing mode.

My phone doesn't find my headset when
searching

Make sure the status light on your headset is
steadily lit in blue when your phone is
searching for devices. If not, power cycle (turn
off and on) the headset. You hear “ready to
pair” and see the status light steadily lit in blue.

Problems? 17

My headset worked before but now it's not
working

Make sure your phone is on and the Bluetooth
feature is turned on in your phone. If the
Bluetooth feature was turned off or was turned
on only temporarily, you may need to restart
the Bluetooth feature and pair your phone and
headset again (see “Pair & connect” on
page 8).

Problems?18

Support

we’re here to help

If you have questions or need assistance,
contact us at 1-877-MOTOBLU, or visit us at
www.motorola.com/Bluetoothsupport

or

www.motorola com/bluetoothconnect.

19