Motorola C332, C331, C330 Service Manual

Level 3 Service Manual
C330 Series
Dual Band Wireless Telephone
C330 / C331 / C332 Series
GSM 850/PCS 1900 with GPRS
1 and 2
0C35
Level 3 Service Manual Table of Contents
6881040B65

Table of Contents

Table of Contents
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls, Indicators, and Input / Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Rear Housing Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Endo Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing and Replacing the Front Endo Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SIM Holder Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Battery Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing and Replacing the Transceiver Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing and Replacing the Rear Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing and Replacing the Front Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Model-Specific Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
6881040B65 August 20, 2002 i
Table of Contents Product Family 0C35
ii August 20, 2002
1 and 2
0C35
Level 3 Service Manual Introduction
6881040B65

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications.
To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names included in Product Family 0C35 (C330 Series) telephones are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example;
-A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
1. This device may not cause any harmful interference, and
2. must accept interference received, including interference that may cause undesired operation.
This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
6881040B65 August 20, 2002 1
6881040B65 0C35
Introduction Product Family 0C35
1 and 2

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of C330 Series telephones. Refer questions about this manual to the nearest Customer Service Manager.
A product family is the group of products having the same Account Product Code (APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)” later in this manual.
Audience
This document aids service personnel in testing and repairing C330 Series telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating to C330 Series telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including:
•Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.
2 August 20, 2002 6881040B65
Level 3 Service Manual Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.
G E
E
Revisions
Any changes that occur after manuals are printed are described in publication revision bulletins (PMRs). These bulletins provide change information that can include new parts listing data, schematic diagrams, and printed board layouts.

Warranty Service Policy

Note: Emphasizes additional information pertinent to the subject matter.
Caution: Emphasizes information about actions which may result in equipment damage.
Warning: Emphasizes information about actions which may result in personal injury.
Keys to be pressed are represented graphically. For example, instead of “Press
the Enter Key”, you will see “Press
Information from a screen is shown in text as similar as possible to what
appears in the display. For example,
Information that you need to type is printed in boldface type
E”.
ALERTS or ALERTS or ALERTS.
The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs.
6881040B65 August 20, 2002 3
Introduction Product Family 0C35
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
U.S.A. Outside U.S.A.
Phone: 800-422-4210 Phone: 847-538-8023
FAX: 800-622-6210 FAX: 847-576-3023
To order spare parts in the EMEA region call +44 131 479 1274.
To order spare parts in Asia call +65 648 62995.
4 August 20, 2002 6881040B65
Level 3 Service Manual Specifications

Specifications

General Function Specification
Frequency Range GSM 850
Frequency Range GSM 900
Frequency Range DCS 1800
Frequency Range PCS 1900
Channel Spacing 200 kHz
Channels
Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage
Average Transmit Current 300 mA max Average Stand-by Current 4.0 mA max (DRX2), 2.0 mA max (DRX9)
Dimensions
Size (Volume) 105 cc (6.4 in Weight 106 gm (3.74 oz) with cell Temperature Range -10° C to +55° C (+15° F to +130° F) Battery Life, 600 mAh Li Ion Battery Talk time up to 300 minutes
824-848 MHz Tx 869-893 MHz Rx
880-915 MHz Tx (with EGSM) 925-960 MHZ Rx
1710-1785 MHz Tx 1805-1880 MHz Rx
1850-1910 MHz Tx 1930-1990 MHz Rx
174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with 8 channels per carrier
+3.0V dc to +4.2V dc (cell) +4.4V dc to +6.6V dc (external charger jack with 2.4 K ohm resistor)
130 mm x 46 mm x 24.5 mm (5.1 inches x 1.8 inches x 0.96 inches)
3
)
Standby time up to 300 hours All talk and standby times are approximate
and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.
Transmitter Specification
RF Power Output
Output Impedance 50 ohms nominal
Spurious Emissions
Receiver Specification
Receive Sensitivity
RX bit error rate (100k bits) Type II < 2% Channel Hop Time 500 microseconds Time to Camp Approximately 5-10 seconds
33 dBm nominal GSM 900 30 dBm nominal GSM 1800 30 dBm nominal PCS
-36 dBm from 0.1 to 1 GHz,
-30 dBm from 1 to 4 GHz
-106 dBm GSM 900,
-104 dBm GSM 1800,
-104 dBm PCS
6881040B65 August 20, 2002 5
Specifications Product Family 0C35
Speech Coding Function Specification
Speech Coding Type
Bit Rate 13.0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps
Regular pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP)
6 August 20, 2002 6881040B65
Level 3 Service Manual Product Overview

Product Overview

Motorola PF 0C35 mobile telephones feature global system for mobile communications (GSM) air interface, general packet radio service (GPRS) transport technology, and wireless application protocol (WAP) Internet browser. The mobile telephone uses a simplified icon and graphical-based user interface (UI) for easier operation, allow short message service (SMS) text messaging, and include clock, alarm, datebook, calculator, and caller profiling personal management tools. The PF 0C35 is a dual band phone that allows roaming within the GSM 850,GSM 900 MHz and digital cellular system (DCS) 1800 MHz and 1900 PCS bands.
PF 0C35 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. GPRS, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. Data transmission rates for GSM networks can potentially increase from the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased data rate is by no means the only benefit provided by GPRS. A key advantage is the provision of a permanent virtual connection to the network. This “always on” connection is possible because GPRS uses packet data transfer so that, for example, email can be downloaded in “background mode.” There is no need for the user to re­connect before requesting a service, eliminating connection set-up delays and adding convenience and immediacy to data services access. The “virtual” nature of this connection means that network resources are not consumed during periods when a user is not actually sending or receiving data.
The telephones are made of polycarbonate plastic with a metal enclosure. The display and speaker, as well as the 18-key keypad, transceiver printed circuit board (PCB), microphone, charger and headphone connectors, and power button are contained within the candy bar form-factor housing. The 600 mAh Lithium Ion (Li Ion) battery provides more than 300 minutes of talk time with up to 300 hours of standby time which fit into the SIM holder under the rear housing cover. These telephones feature a 96 x 64 pixel 900 square millimeter high-resolution graphics display and an internal antenna.
1
. The phone accepts 3V mini subscriber identity module (SIM) cards

Features

PF 0C35 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Lower voltage technology that provides increased standby and talk times
• Extended GSM (EGSM) channels
• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full rate modes of transmission
• Supports SMS, concatenated SMS, and cell broadcast messages
• Supports GPRS, circuit switched, and SMS networks
• WAP 1.2.1 compliant
2
2
• Super enhanced sound engine
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.
2. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
6881040B65 August 20, 2002 7
2
Product Overview Product Family 0C35
• 96 X 64 pixel grayscale graphical display with 4 lines of text, 1 line of icons, and 1 line of prompts
• Display zoom
• Display animation
• VibraCall® vibrating alert
• 4-Way navigation key
• Downloadable wallpaper and ring tones
• Voice activation for phone book entries
• Simplified text entry using iTAP™ predictive text entry
• Calling line identification
• Supports call diverting for incoming voice calls
• Supports 3V SIM cards
• SIM Toolkit™ Class 2 (STK)
• Personal management tools calculator with currency converter, real time clock with date, reminders, and caller profiling
• Phase II Unstructured Supplementary Service Data (USSD)
• Hearing Aid Telephone Interconnection System (HATIS) support
• Chat messaging via WAP over GPRS
• Multiple destination SMS
• TrueSync™ Multi-Point Synchronization Capability
3
3
3
3
3
3
Speaker Dependant Voice Activation
The voice dialing feature allows the user to recall pre-programmed voice numbers simply by pressing the Voice/Ok key and speaking the desired voice tag. Up to 10 voice tags can be stored.
The user cannot place or receive calls while adding voice tags to the phone’s memory.
Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone’s memory.
Wireless Access Protocol (WAP) 1.2 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext markup language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network.
The PF 0C35’s microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.
Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display.
3. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
8 August 20, 2002 6881040B65
Level 3 Service Manual Product Overview
If the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call.
Simplified Text Entry
iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP™ feature may not be available on the phone in all languages.
Caller Line Identification
Upon receipt of a call, the calling party’s phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.
User must subscribe to a caller line identification service through their service
provider.
SIM Toolkit - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.
Network Based Chat Messaging
The chat messaging feature provides a constant WAP connection through GPRS to carrier, service center, or factory flexed WAP site. The specific site can also be entered by the user. Chat messaging is a carrier option.
Personal Information Management
The PF0C35 telephone contains a built in calendar with date book reminders and phonebook that can be synchronized easily to a computer or PDA.
6881040B65 August 20, 2002 9
General Operation Product Family 0C35

General Operation

Controls, Indicators, and Input / Output (I/O) Connectors

The PF 0C35 telephones’ controls are located on the front of the device, and on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
Internal Antenna
Left Soft Key
Perform functions identied by left display prompt.
Menu Key
Power/End Key
Press & hold to power phone on & off.
Press & release to end phone calls, exit menu system.
Microphone
Earpiece
Headset Connector Port
Right Soft Ke
Perform functions identied by right display prompt.
Send Key
Make and answer calls, view recent dialed calls list.
Navigation Key
Scroll through lists, set volume.
USB Connector Port
Insert accessories.
Power Connector Port
Insert charger.
y
020157o
Figure 1. PF 0C35 Telephone Controls and Indicators Locations
Menu Navigation
PF 0C35 telephones are equipped with a simplified icon and graphical-based user interface. The phone also features a user-definable Quick Access menu that is accessed by holding down the MENU key. See Figure 3 for details of the PF 0C35 menu structure. A 4-way navigation key allows you to move easily through menus.
Liquid Crystal Display (LCD)
The LCD provides an 900 square millimeter white color backlit grayscale display with user-adjustable contrast settings for optimum readability in all light
10 August 20, 2002 6881040B65
Level 3 Service Manual General Operation
conditions. The large bit-mapped 96 x 64 pixel display includes up to 4 lines of text, 1 line of icons, and 1 line of prompts.
Display animation makes the phone’s icon menu move smoothly as the user scrolls up and down.
Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
Figure 2 shows some common icons displayed on the LCD.
Service Inidcator
Signal Strength Indicator
Alert Type Indicator
Clock
Figure 2. PF 0C35 Display Icon Indicators
1. Signal Strength shows the strength of the phone’s connection with the network. Calls cannot be sent or received when the “no signal” indicator is displayed.
2. In Use Indicator icon indicates a call in progress.
3. Roam Indicator icon appears when the phone uses another network system outside the user’s home network. When leaving the home network area, the phone roams, or seeks, another network.
4. Message Waiting Indicator sage.
5. Voice Message Waiting Indicator a voicemail message.
6. Battery Level Indicator shows the amount of charge left in the battery.
7. Real Time Clock shows the current time.
8. Menu Indicator provides access to the phone’s main menu.
9. GPRS Indicator mode.
10. Alert Setting Indicator indicates the phones current ringer alert setting.
4
indicates when the phone is currently functioning in GPRS
In Use Indicator
5FO, =E x
Menu Indicator
4
appears when the phone receives a text mes-
Roam Indicator
12:00pm
M
4
icon indicates when the phone receives
Text Entry Indicator (if applies)
Message Indicator
Battery Level Indicator
020158o
4. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
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General Operation Product Family 0C35

User Interface Menu Structure

Figure 3 shows the PF 0C35 telephone menu structure.
Main Menu
Recent Calls
Received Calls Dialed Calls Notepad Call Times Call Cost
Service Dial Fixed Dial Phonebook Datebook Quick Dial Messages
Voicemail Text Msgs Browser Alerts Info Services Quick Notes Outbox Drafts
2Click Voice Dial SIM Applications WebAccess Calculator Games Settings
Settings Menu
Ring/Vibrate
Alert Alert Detail My Tones
Call Forward
Voice Calls Fax Calls Data Calls Cancel All Forward Status
Phone Status
My Tel. Numbers Credit Info/Available Active Line Battery Meter Other Information
Browser Setup In-Call Setup
In-Call Timer Call Cost Setup My Caller ID Talk and Fax Answer Options Call Waiting
Security
Phone Lock Lock Application Fixed Dial Call Barring SIM Pin New Passwords
Other Settings
Personalize
Main Menu Keys Greeting Quick Dial
Initial Setup
Time and Date 1-Touch Dial Backlight Zoom Scroll Animation Language Battery Save Contrast DTMF Master Reset
Master Clear Network Car Settings Headset
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Figure 3. PF 0C35 Menu Structure

Alert Settings

In addition to preset ring tones, PF 0C35 telephones allow the user to download additional ring tones via SMS to your PC. (Availability is carrier and Network dependant).
Motorola PF 0C35 phones incorporate the VibraCall® discreet vibrating alert that helps to avoid disturbing others when a ringing phone is unacceptable.
Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate
Additionally, the profiling feature allows users to identify incoming calls by a specific ringer tone.
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Level 3 Service Manual General Operation

Battery Information

Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.
Embedded Battery Removal
Removing the battery causes the device to immediately shut down and any pending work (partially entered phone book entries or outgoing messages, for example) is lost.
All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
E
The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
G
G
If the battery is removed while receiving a message, the message will be lost.
To ensure proper memory retention, turn the phone OFF before removing the battery. Immediately replace the old battery with a fresh battery.
Ensure battery switch is always in the ON position.
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General Operation Product Family 0C35
Battery Date Code
The battery date code is a 15 position alphanumeric code that provides, back end manufacture site information, year and week of manufacture date, cell type and vendor information.
The battery date code is used for cell phone batteries that were manufactured beginning in March 2000. The following paragraphs provide more detail about the battery date code.
1. Backend Pack Manufacturing Site (first position of battery code)
A = Motorola Penang J= ESG, Chihuahua S = T.D.I Scotland
B = T.D.I. Mexico K= T.D.I. Romeoville T = T.D.I Downers
Grove
C = Motorola China L = Motorola
U = T.D.I. Hungary
Lawrenceville
D = T.D.I. Shanghai, China M = TDI, Malaysia
V =
E = ESG, Evadin, Brazil N = TDI, Manau, Brazil W = ESG, Sung Woo
F = ESG, Propower, Korea
O = X = ESG, Foxlink,
China
G = P = Intesys Arizona Y = P&K (G.E.T.)
Systems, Korea
H = Motorola Harvard
Q = Z =
I = Motorola lreland R =
2. Cell code and vendor (second and third position of battery code): 2 alpha characters.
Cell Reference
Designator
IA A&TB 6.6x30x48 LGQ633048C
1B A&TB 6.6x30x48 LGQ633048D
Vendor Size Part Number
1C A&TB 6.6x30x47.2 LGQ633048P
1D A&TB 8.8x34x48 LGQ863448C
1E A&TB 8.8x34x47.3 LGQ8634481-1
1F A&TB 18x65 LGR18650E
IG A&TB 7.5x14.5x48 TH750F5
1H A&TB 10.5x43.6 TH550AAA
3F Toshiba 7.5x14.5x48 TH900F5
3G Gold Peak 1/3A GPZSAFK
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