Perform functions
identified by left
display prompt.
Menu Key
Open a menu
M
when you see
in the display
Earpiece
Right Soft Key
Perform functions
identified by right
display prompt.
Send/Answer Key
Make and answer
calls; press in idle
to see recent
dialed calls.
Power/End Key
Press & hold to
power phone on
& off.
Press & release to
end phone calls,
exit menu system.
Microphone
Your C330 Series phone lets you change covers and keypads (see
“Changing Your Phone’s Cover” on page 17). Your phone may not
appear exactly as the phone image above.
Note that all key locations, sequences and functions remain the
Headset Connector
Port
Power Connector Port
Insert charger.
Navigation Key
Scroll through lists,
set volume.
USB Connector Port
Insert data cable.
same with any of the various covers.
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
(United States)
(Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
This is the
standard phone menu
layout. Your service
provider may change the
layout, or feature names.
To change the layout
yourself, see page 50.
Not all features may be
available for all users.
*
optional network, SIM
card, or subscriptiondependent features
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
The information provided in this document supersedes
the general safety information contained in user guides
published prior to July 2000. For information regarding
radio use in a hazardous atmosphere please refer to the
Factory Mutual (FM) Approval Manual Supplement or
Instruction Card, which is included with radio models that
offer this capability.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it
Safety and General Information
is ON, it receives and transmits radio frequency (RF)
energy. The phone operates in the frequency range of 824
MHz to 849 MHz and 1850 MHz to 1910 MHz in digital
mode.
When you communicate with your phone, the system
handling your call controls the power level at which your
phone transmits. The output power level typically may vary
over a range from 0.0 watts to 1.0 watts for the 800 MHz
8
band, and 0.0 watts to 1.0 watts for the 1900 MHz band in
digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
•
United States Federal Communications
Commission, Code of Regulations; 47 CFR part 2
sub-part J
•
American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers (IEEE)
C95. 1-1992
Safety and General Information
•
Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
•
National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
•
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•
Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300
GHz, 1999
•
Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation-Human Exposure) Standard 1999
9
To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna.
attachments could damage the phone and may violate
FCC regulations.
Do NOT hold the antenna when the phone is “IN USE”.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Unauthorized antennas, modifications, or
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone.
the microphone.
Speak directly into
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF
Safety and General Information
10
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case,
or body harness for this product. Use of
non-Motorola-approved accessories may exceed FCC/
Health Canada RF exposure guidelines. If you do not use
one of the Motorola-supplied or approved body-worn
accessories, and are not using the phone held in the
normal use position,
ensure the phone and its antenna
are at least one inch (2.5 cm) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without
an accessory cable,
position the phone and its antenna
at least one inch (2.5 centimeters) from the body.
Approved Accessories
For a list of approved Motorola accessories, visit our
website at
www.motorola.com
.
Electromagnetic Interference/Compatibility
Note:
electromagnetic interference (EMI) if inadequately
shielded, designed, or otherwise configured for
electromagnetic compatibility.
Facilities
Nearly every electronic device is susceptible to
Safety and General Information
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted
notices instruct you to do so. Hospitals or health care
facilities may be using equipment that is sensitive to
external RF energy.
Aircraft
When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in
accordance with applicable regulations per airline crew
instructions.
11
Medical Devices
Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches
(15 centimeters) be maintained between a handheld
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United States
Food and Drug Administration.
Persons with pacemakers should:
•
ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the
phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
use the ear opposite the pacemaker to minimize the
potential for interference.
•
turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss
Safety and General Information
alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to
assist you in obtaining this information.
12
Safety and General Use While Driving
Check the laws and regulations on the use of phones in
the area where you drive. Always obey them.
When using your phone while driving, please:
•
Give full attention to driving and to the road.
•
Use hands-free operation, if available.
•
Pull off the road and park before making or
answering a call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Safety and General Information
Do not place a portable phone in the area over an air bag
or in the air bag deployment area. Air bags inflate with
great force. If a portable phone is placed in the air bag
deployment area and the air bag inflates, the phone may
be propelled with great force and cause serious injury to
occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a
potentially explosive atmosphere, unless it is a phone type
especially qualified for use in such areas as “Intrinsically
Safe.” Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury or even
death.
Note:
referred to above include fueling areas such as below
decks on boats, fuel or chemical transfer or storage
The areas with potentially explosive atmospheres
13
facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders, and any
other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive
atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations,
turn off your phone when you are near electrical
blasting caps, in a blasting area, or in areas posted:
“Turn off two-way radio.” Obey all signs and
instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna.
your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an
Safety and General Information
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container
If a damaged antenna comes into contact with
with metal objects.
ITC01-101
14
Getting Started
What’s in the Box?
Your digital wireless phone has a permanent internal
battery, and typically comes equipped with a charger.
Other accessory options can customize your phone for
maximum performance and portability.
To purchase Motorola Original™ accessories, please
contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
About This Guide
Optional Features
Features marked with this label are optional
network, SIM card, and/or subscription-
dependent features. These features may not be
offered by all service providers in all
geographical areas. Contact your service provider for
information about availability.
Optional Accessories
Features marked with this label require the use of
an optional Motorola Original™ accessory.
Getting Started
15
Changing Your SIM Card
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and phonebook/message
memory. It must be installed in the base of the phone.
Caution:
Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
Note:
Since your C330 Series phone lets you change
covers and keypads, it may not appear exactly as the
phone pictured. All key locations, sequences, and
functions remain the same with any of the various covers.
To Change Your SIM Card
1
Press down on the
12
cover release
button at the top of
your phone
2
Pull the top of the
Release
button
3
Getting Started
phone’s back
cover to release it
Slide the metal
SIM card holder
back to unlock it,
then lift up to open
it slightly. Remove
the old SIM card, if
necessary.
SIM
card
holder
3
16
To Change Your SIM Card
4
Insert the new SIM
SIM card
card in the holder
with the cut corner
4
on the upper left
and the gold plate
facing down.
5
Close the SIM
card holder and
slide it forward to
lock it.
Changing Your Phone’s Cover
Note:
Since your C330 Series phone lets you change
covers and keypads, it may not appear exactly as the
phone pictured. All key locations, sequences, and
Getting Started
17
functions remain the same with any of the various covers.
To Remove a Cover and Keypad
1
Press down on the
cover release
button at the top of
your phone.
2
Pull the top of the
phone’s back
cover to release it.
Note:
If your cover
has a removable
side band, remove
it at this point.
3
Pull the side tabs
away from the
12
Release
button
Side
band
Lanyard loop
4
Note:
Getting Started
warranty does not cover damage caused from using
Always use Motorola Original™ covers. The phone
non-Motorola accessories.
phone, then
Lift up on the
lanyard loop to pull
the phone out of
the front cover.
3
Side tabs
4
18
Always use the keypad and side band (if applicable) that
matches the new cover.
To Install a Cover and Keypad
1
Slide the top of the
phone into the top
of the new front
cover.
2
Press the bottom
of the phone into
the front cover
until the side tabs
snap into place.
Note:
If your cover
has a removable
side band, attach it
at this point.
1
2
Side tabs
3
Insert the bottom
of the back cover.
4
Press the top of
the back cover
down until it hooks
over the cover
release button.
4
Getting Started
3
19
Resetting Your Phone
If your phone becomes frozen on a single display, error
message, or power up, reset your phone as follows:
To Reset Your Phone
1
Remove your phone’s back and front cover as
described in “Changing Your Phone’s Cover” on
page 17.
2
Use a small object
to press the Reset
button on the front
of your phone.
Your phone
Reset
display should be
restored.
button
3
Charging the Phone
Your phone has a built-in battery. Before you can use your
phone, you need to fully charge the battery, as indicated
by the following instructions. Some batteries perform best
Getting Started
after several full charge/discharge cycles.
Replace your phone’s cover.
20
To Charge the Phone
1
Plug the travel
charger into the
middle jack on
the bottom of
your phone.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates that it is fully
charged (
Charge Complete
), remove the travel
charger.
Note:
When you charge the battery, the battery level
indicator in the upper right corner of the display shows
how much of the charging process is complete. See
the “Battery Level Indicator” item on page 25.
Battery Use
Your C330 Series phone has a permanent internal battery.
To maximize your battery’s performance:
•
Always use Motorola Original™ battery chargers. The
phone warranty does not cover damage caused from
using non-Motorola battery chargers.
•
New phones or phones that have been stored for long
periods of time may require a longer initial charge
time.
Getting Started
•
Maintain the phone at or near room temperature when
charging.
21
•
Do not expose phones to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
Turning Your Phone On
To Turn Your Phone On
1
Press and hold
End/Power key)
2
If necessary, enter your SIM card PIN code and
O
(the
End/
Power Key
3
Getting Started
press
Note:
OK
(
+
) to unlock your SIM card
If you enter an incorrect PIN code three
times in a row, your SIM card is disabled and
your phone displays the message
SIM Blocked
.
(For more information, see “Protecting the SIM
Card” on page 58.)
If necessary, enter your four-digit unlock code
and press
Note:
The unlock code is originally set to 1234.
OK
(
+
) to unlock your phone
(For more information, see “Locking and
Unlocking Your Phone” on page 57.)
22
Adjusting the Volume
You can adjust your phone’s earpiece and ring tone
volume by pressing right and left on the
When You Can Adjust
you are in a callearpiece speaker volume
the display is idlering tone volume
S
:
Making and Answering Calls
This section summarizes the most basic calling features.
For more features, see “Calling Features” on page 35.
Making a Call
There is a built-in antenna in the top
Built-in antenna
of your phone. Do not block the
antenna while you are on a call.
To call a number, your phone must:
•
be turned on and unlocked
•
have a SIM card inserted and unlocked
•
have a network connection with adequate signal
strength
Getting Started
23
To Make a Call
1
Enter the number with the keypad keys (up to 40
digits)
Note:
If you make a mistake, press
DELETE
(
-
)
to delete the last digit, or press and hold
2
3
Note:
DELETE
Press
Press
You can make an emergency call even when the
(
-
) to clear all digits.
N
(send key) to make the call
O
(end key) when the call is done.
phone is locked, or when a SIM card is not inserted. See
“Dialing an Emergency Number” on page 36.
Answering a Call
To answer a call, your phone must:
•
be turned on and unlocked
•
have a SIM card inserted and unlocked
•
have a network connection with adequate signal
strength
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
Getting Started
To Answer a Call
1
2
Press
Press
N
or
ANSWER
O
(end key) when the call is done.
(
+
)
24
Using Your Phone
See page 1 for a diagram of basic phone components.
Display Symbols
Some of the phone functions described in this guide must
be performed from the idle display. The term idle display
refers to the standard display that you see when your
phone is on and ready to use, when you are not on a call
or using the menu system.
➋
Service
Indicator
➊
Signal
Strength
Indicator
➒
Alert Type
Indicator
Clock
➌
In Use
Indicator
5éO, õ=E
x
MYMENUMESSAGE
➑
12:00
Menu Indicator
➍
Roam
Indicator
M
➎
Text Entry
Indicator
(if applies)
➏
Message
Indicator
➐
Battery
Level
Indicator
Using Your Phone
➊
Signal Strength Indicator
phone’s connection with the network.
Strong
You cannot make or answer calls when the “no signal”
indicator is displayed.
5 4 3
2 1
Shows the strength of your
j
No signal
25
➋
Service Indicator
Indicates if you have a
GPRS connection (
data transfer speeds, and your service provider
may indicate when a GPRS packet data
connection is active. The indicator does not mean that you
are in a call; only that you are registered on the network
via a GPRS connection.
➌
In Use Indicator
and when you have a secure (
connection.
➍
Roam Indicator
uses another network system outside your
home network. When you leave your home
network area, your phone roams or seeks
Indicates when a call is in progress,
é
). GPRS allows faster
G
) or unsecure (F)
Appears when your phone
another network. Icons here can also indicate your text
entry mode (alpha, numeric, symbol, etc.)
➎
Text Entry Indicator
Using Your Phone
whenever you are in a text editor (Tap, iTap, etc.). See
“Entering Text” on page 32.
➏
Message Indicator
have an active Chat session, or when you
have a new voice or text message waiting.
➐
Battery Level Indicator
left in your battery. The more bars visible, the greater the
charge.
Indicates your Text Entry Method
Indicates when you
Shows the amount of charge
High
26
E
D
C
B
Low
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