Motorola C330 - MANUAL 3, C330 User Manual

Welcome - 1

Welcome

Earpiece

Internal Antenna

USB Connector Port

Insert data cable.

Right Soft Key

Perform functions
identified by right
display prompt.

Menu Key

Open a menu when

you see

M

in the

display.

Power/End Key

Press & hold to

power phone

on & off.

Press & release to

end phone calls,

exit menu system.

Send/Answer Key

Make and answer
calls; press in idle to
see recent dialed calls.

Navigation Key

Scroll through lists,
set volume.

Left Soft Key

Perform functions

identified by left

display prompt.

Microphone

Headset Connector Port

Power Connector Port

Insert charger.

Your C330 Series phone lets you change covers and keypads (see “Changing Your
Phone’s Cover” on page 24). Your phone may not appear exactly as the phone
image above.

Note that all key locations, sequences and functions remain the same with any of
the various covers.

2 -Welcome

www.motorola.com

MOTOROLA, the Stylised M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.

© 2002 Motorola, Inc. All rights reserved. Printed in the U.S.A.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and
third party software stored in semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third party software providers
certain exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software contained
in the Motorola products may not be modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel,
or otherwise, any licence under the copyrights, patents, or patent applications of Motorola
or any third party software provider, except for the normal, non-exclusive, royalty-free
licence to use that arises by operation of law in the sale of a product.

Menu Map -

3

Menu Map

Main Menu

• Recent Calls

• Ring Styles

•Media Centre

• My Tones

• MotoMixer

• Picture Viewer

•Chat

• Games

• Browser *

• Web Sessions *

• Datebook

• Voice Dial

•Quick Dial

• Calculator

• Settings

• (see next page)

• SIM Applications *

• MyMenu

• Service Dial

• Fixed Dial

• Phonebook

• Messages

Note:

This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or changed
some feature names.

Not all features may be available for
all users.

*

optional network, SIM card, or

subscription-dependent features

Shortcuts

In idle, press S up or down to open

Phonebook

, right or left to adjust

volume

Display my phone number:

Press

M#

Go to dialled calls list:

Press

N

Exit menu system:

Press

O

See page 58 for MyMenu Shortcuts

4

- Menu Map

Settings Menu

• Call Divert *

•Voice Calls

•Fax Calls

• Data Calls

• Cancel All

• Divert Status

• Phone Status

• My Tel. Numbers *

• Credit Info/Available *

• Active Line

• Battery Meter

• Other Information

• In-Call Setup

•In-Call Timer

• Call Cost Setup *

• My Caller ID

• Talk and Fax

• Answer Options

• Call Waiting *

•Security

• Phone Lock

• Lock Keypad

• Lock Application

• Fixed Dial

•Call Barring*

• SIM PIN

•New Passwords

• Other Settings

• Personalize

• Main Menu

•Keys

• Greeting

• Wallpaper

• Screensaver

•Quick Dial

• Initial Setup

• Time and Date

• 1-Touch Dial

•Backlight

•Scroll

• Animation

• Language

• Battery Save

•Contrast

•DTMF

•Master Reset

• Master Clear

•Network

• Car Settings

• Headset

Note:

This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or changed
some feature names.

Not all features may be available for all
users.

*

optional network, SIM card, or

subscription-dependent features

Table of Contents - 5

Table of Contents

Safety and General Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Warranty Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

How to get Warranty Service?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Conditions

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

What is not covered by the Warranty

. . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting Started

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing Your Phone’s Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Charging the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Your Phone

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Display Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

6 - Table of Contents

Calling Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Inserting Special Characters into Dialing Sequences . . . . . . . . . . . . 44

Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Diverting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Linking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Barring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sending Messages, Pictures, and Sounds . . . . . . . . . . . . . . . . . . . . 49

Viewing Message Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Receiving and Reading Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Phonebook

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Items in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Customising Your Phone Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Customising Menus and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using MyMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Table of Contents - 7

Getting More Out of Your Phone

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Security

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Line Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . 63

Changing Your Unlock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Protecting Web Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Personal Organiser Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Alarm Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

News and Entertainment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Assigning Phone Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

MotoMixer Sound Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

SIM Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Specific Absorption Rate Data

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

8 - Table of Contents

Safety and General Information - 9

Safety and General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PERSONAL
COMMUNICATOR.

The information provided in this document supersedes the general safety
information contained in user guides published prior to this date. For
information regarding radio use in a hazardous atmosphere please refer to
the Factory Mutual (FM) Approval Manual Supplement or Instruction Card,
which is included with radio models that offer this capability.

RF Operational Characteristics

Your Personal Communicator contains a transmitter and a receiver.
When it is ON, it receives and transmits radio frequency (RF) energy.
The Personal Communicator operates in the frequency range of 900 MHz
to 1990 MHz and employs digital modulation techniques.

When you communicate with your Personal Communicator, the system
handling your call controls the power level at which your personal
communicator transmits. The output power level typically may vary over
a range from 0.063 watts to 1.58 watts.

Exposure To Radio Frequency Energy

Your Motorola Personal Communicator is designed to comply with the
following national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic energy:

•

United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J

•

American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992

10 - Safety and General Information

•

Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition

•

National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986

•

International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998

•

National Radiological Protection Board of the United Kingdom 1995

•

Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999

•

Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)

To assure optimal performance and make sure human exposure to radio
frequency electromagnetic energy is within the guidelines set forth in the
above standards, always adhere to the following procedures:

Portable Personal Communicator Operation
and EME Exposure

Antenna Care

Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
Personal Communicator and may violate FCC and/or other applicable
regulations.

DO NOT hold the antenna when the Personal Communicator is "N USE".
Holding the antenna affects call quality and may cause the Personal
Communicator to operate at a higher power level than needed.

Safety and General Information - 11

Phone Operation

The Personal Communicator is designed to be used with a headset for
talking and listening. The Personal Communicator can also be placed
inside the holster, then the holster can be clipped onto your belt, pocket,
handbag, or other apparel and used with the headset.

Body-Worn Operation

To maintain compliance with FCC RF exposure guidelines, if you wear the
Personal Communicator on your body when transmitting, always place the
Personal Communicator in a Motorola supplied or approved clip, holder,
holster, case, or body harness. Use of non-Motorola-approved
accessories may exceed FCC RF exposure guidelines. If you do not use
a body-worn accessory, ensure the antenna is at least one inch (2.5 cm)
from your body when transmitting.

Approved Accessories

For a list of approved Motorola accessories, look in the accessory section
of this manual.

Electromagnetic Interference/Compatibility

Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn
off your Personal Communicator in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.

12 - Safety and General Information

Aircraft

When instructed to do so, turn off your Personal Communicator when
on board an aircraft. Any use of a Personal Communicator must be in
accordance with applicable regulations per airline crew instructions.

Medical Devices

Pacemakers

The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 centimeters) be maintained between
a handheld wireless phone and a pacemaker.These recommendations are
consistent with the independent research by, and recommendations of,
Wireless Technology Research.

Persons with pacemakers should:

•

ALWAYS keep the Personal Communicator more than six inches
(15 centimeters) from their pacemaker when the Personal
Communicator is turned ON.

•

not carry the Personal Communicator in the breast pocket.

•

use the ear opposite the pacemaker to minimize the potential for
interference.

•

turn the Personal Communicator OFF immediately if you have any
reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.

Safety and General Information - 13

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy.
Your physician may be able to assist you in obtaining this information.

Safety and General Use in Vehicles

Check the laws and regulations on the use of phones in your vehicle.
You are advised to always obey them.

When using your Personal Communicator in a vehicle, please:

•

Use hands-free operation, if available.

•

Pull off the road and park before making or answering a call.

Operational Warnings

For Vehicles With an Air Bag

Do not place the Personal Communicator in the area over an air bag
or in the air bag deployment area. Air bags inflate with great force. If the
Personal Communicator is placed in the air bag deployment area and the
air bag inflates, the Personal Communicator may be propelled with great
force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your Personal Communicator prior to entering any area with a
potentially explosive atmosphere, unless it is especially qualified for use in
such areas as "Intrinsically Safe" (for example, Factory Mutual, CSA, or
UL Approved). Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.

14 - Safety and General Information

The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust or metal powders, and any other area where
you would normally be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not always posted.

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn off your
Personal Communicator when you are near electrical blasting caps, in a
blasting area, or in areas posted: "Turn off two-way radio". Obey all signs
and instructions.

Operational Cautions

Antennas

Do not use the Personal Communicator if it has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor burn
can result.

Batteries

All batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewelry, keys, or beaded chains
touch exposed terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot. Exercise care in
handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.

Safety and General Information - 15

European Union Directives Conformance
Statement

Hereby, Motorola declares that this product is in compliance with

•

The essential requirements and other relevant provisions of

Directive 1999/5/EC

•

All other relevant EU Directives

The above gives an example of a typical Product Approval Number.

You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte - to find your
DoC, enter the Product Approval Number from your product's label in the
"Search" bar on the Web site.

0168

Type: MC2-41H14

IMEI: 350034/40/394721/9

Product

Approval

Number

16 - Warranty Information

Warranty Information

Motorola guarantees you, the original purchaser, the Personal
Communicator and accessories which you have purchased from an
authorised Motorola dealer (the "Products"), to be in conformance with the
applicable Motorola specifications current at the time of manufacture for a
term of [1] year from date of purchase of the Product(s) (Warranty Term).

You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from
the date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty
Term, by submitting the Product for service to Motorola. Motorola shall not
be bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.

A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra

charge, as your exclusive remedy, repair or replace your Product which
does not comply with this warranty; or failing this, to reimburse the price of
the Product but reduced to take into account the use you have had of the
Product since it was delivered. This warranty will expire at the end of the
Warranty Term.

This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms
and conditions, whether express or implied.

Where you purchase the product other than as a consumer, Motorola
disclaims all other warranties, terms and conditions express or implied,
such as fitness for purpose and satisfactory quality.

How to get Warranty Service? - 17

In no event shall Motorola be liable for damages nor loss of data in excess
of the purchase price nor for any incidental special or consequential
damages* arising out of the use or inability to use the Product, to the full
extent such may be disclaimed by law.

This Warranty does not affect any statutory rights that you may have if you
are a consumer, such as a warranty of satisfactory quality and fit for the
purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.

How to get Warranty Service?

In most cases the authorised Motorola dealer which sold and/or installed
your Motorola Personal Communicator and original accessories will
honour a warranty claim and/or provide warranty service. Alternatively, for
further information on how to get warranty service please contact either
the customer service department of your service provider or Motorola's
call centre at the telephone numbers below for your country.

In order to claim the warranty service you must return the Personal
Communicator and/or accessories in question to Motorola please avoid
leaving any supplementary items like SIM cards. The Product should
also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem. In the case
of vehicular installation, the vehicle in which the Personal Communicator
is installed should be driven to the Authorised Repair Centre, as analysis
of any problem may require inspection of the entire vehicular installation.

*) including without limitation loss of use, loss of time, loss of data, inconvenience,

commercial loss, lost profits or savings.

18 - Conditions

In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The phone should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number
[MSN]. Such information is contained with the Product.

Conditions

This warranty will not apply if the type or serial numbers on the Product
has been altered, deleted, duplicated, removed, or made illegible.
Motorola reserves the right to refuse free-of-charge warranty service if
the requested documentation can not be presented or if the information
is incomplete, illegible or incompatible with the factory records.

Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards
are warranted for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries,
parts, and Personal Communicator equipment that have been replaced
shall become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries
or parts.

Motorola will not be responsible in any way for problems or damage
caused by any ancillary equipment not furnished by Motorola which is
attached to or used in connection with the Products, or for operation of
Motorola equipment with any ancillary equipment and all such equipment
is expressly excluded from this warranty.

What is not covered by the Warranty - 19

When the Product is used in conjunction with ancillary or peripheral
equipment not supplied by Motorola, Motorola does not warrant the
operation of the Product/peripheral combination and Motorola will
not honour any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with
the Product. Motorola specifically disclaims any responsibility for any
damage, whether or not to Motorola equipment, caused in any way by the
use of the Personal Communicator, accessories, software applications and
peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories, software
applications and peripherals are not manufactured and supplied by
Motorola.

What is not covered by the
Warranty

This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterations or repair
carried out by unauthorised persons.

1

Defects or damage resulting from use of the Product in other than its
normal and customary manner.

2

Defects or damage from misuse, access to incompatible sources,
accident or neglect.

3

Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.

4

Breakage or damage to antennas unless caused directly by defects in
material or workmanship.

20 - What is not covered by the Warranty

5

Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to
verify any warranty claim.

6

Defects or damage due to range, coverage, availability, grade of
service, or operation of the cellular system by the cellular operator.

7

Defects or damage due to moist, liquid or spills of food.

8

Control unit coil cords in the Product that are stretched or have the
modular tab broken.

9

All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.

10

Leather cases (which are covered under separate manufacturer's
warranties).

11

Products rented on a temporary basis.

12

Periodic maintenance and repair or replacement of parts due to
normal wear and tear.

Note:

The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on
usage conditions and network configurations. As a consumable product,
the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six
months from date of purchase and up-to (200) charges.

The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery

chargers specified for the charging of the battery,

(ii) any of the seals on the battery are broken or show evidence of

tampering,

(iii) the battery is used in equipment or service other than the cellular

telephone equipment for which it is specified.

Getting Started - 21

Getting Started

What’s in the Box?

Your digital wireless phone has a permanent internal battery, and typically
comes equipped with a charger. Other accessory options can customise
your phone for maximum performance and portability.

About This Guide

Optional Features

Features marked with this label are optional network, SIM card,
and/or subscription-dependent features. These features may

not be offered by all service providers in all geographical areas.
Contact your service provider for information about availability.

Optional Accessories

Features marked with this label require the use of an optional
Motorola Original™ accessory.

22 - Getting Started

Changing Your SIM Card

Your SIM (Subscriber Identity Module) card contains your phone number,
service details, and phonebook/message memory. It must be installed in
the base of the phone.

Caution:

Do not bend or scratch your SIM card. Avoid exposing your SIM

card to static electricity, water, or dirt.

Note:

Since your C330 Series phone lets you change covers and
keypads, it may not appear exactly as the phone pictured. All key
locations, sequences, and functions remain the same with any of the
various covers.

To Change Your SIM Card

1

Press down on the
cover release button at
the top of your phone.

2

Pull the top of the
phone’s back cover to
release it.

Release button

1

2

Release button

1

2

Getting Started - 23

3

Slide the metal SIM
card holder back to
unlock it, then lift up to
open it slightly.
Remove the old SIM
card, if necessary.

4

Insert the new SIM
card in the holder with
the cut corner on the
upper left and the gold
plate facing down.

5

Close the SIM card
holder and slide it
forward to lock it.

To Change Your SIM Card

SIM card
holder

3

SIM card

4

24 - Getting Started

Changing Your Phone’s Cover

Note:

Since your C330 Series phone lets you change covers and
keypads, it may not appear exactly as the phone pictured. All key
locations, sequences, and functions remain the same with any of the
various covers.

To Remove a Cover and Keypad

1

Press down on the
cover release button at
the top of your phone.

2

Pull the top of the
phone’s back cover to
release it.

Note:

If your cover has
a removable side
band, remove it at this
point.

Release button

1

2

Release button

1

2

Getting Started - 25

Note:

Always use Motorola Original™ covers. The phone warranty does

not cover damage caused from using non-Motorola accessories.

Always use the keypad and side band (if applicable) that matches the
new cover.

3

Pull the side tabs away
from the phone.Lift up
on the bottom of the
phone to pull it out of
the front cover.

To Remove a Cover and Keypad

Side tab

3

4

Side tab

3

4

26 - Getting Started

To Install a Cover and Keypad

1

Slide the top of the
phone into the top of
the new front cover.

2

Press the bottom of
the phone into the
front cover until the
side tabs snap into
place.

Note:

If your cover has
a removable side
band, attach it at this
point.

Side tab

1

2

Side tab

1

2

Getting Started - 27

Resetting Your Phone

If your phone becomes frozen on a single display, error message, or
power up, reset your phone as follows:

3

Insert the bottom of
the back cover.

4

Press the top of the
back cover down until
it hooks over the cover
release button.

To Reset Your Phone

1

Remove your phone’s back and front cover as described in
“Changing Your Phone’s Cover” on page 24.

2

Use a small object to
press the Reset button
on the front of your
phone.

Your phone display
should be restored.

3

Replace your phone’s cover.

To Install a Cover and Keypad

3

4

3

4

Reset
button

28 - Getting Started

Charging the Phone

Your phone has a built-in battery. Before you can use your phone, you
need to fully charge the battery, as indicated by the following instructions.
Some batteries perform best after several full charge/discharge cycles.

Note:

When you charge the battery, the battery level indicator in the upper
right corner of the display shows how much of the charging process is
complete. See the “Battery Level Indicator” item on page 33.

To Charge the Phone

1

Plug the travel
charger into the
middle jack on
the bottom of your
phone.

2

Plug the other end of the travel charger into the
appropriate electrical outlet.

3

When your phone indicates that it is fully charged
(

Charge Complete

), remove the travel charger.

Getting Started - 29

Battery Use

Your C330 Series phone has a permanent internal battery. To maximise
your battery’s performance:

•

Always use Motorola Original™ battery chargers. The phone
warranty does not cover damage caused from using non-Motorola
battery chargers.

•

New phones or phones that have been stored for long periods of
time may require a longer initial charge time.

•

Maintain the phone at or near room temperature when charging.

•

Do not expose phones to temperatures below -10°C (14°F) or above
45°C (113°F). Always take your phone with you when you leave your
vehicle.

Turning Your Phone On

To Turn Your Phone On

1

Press and hold O
(the End/Power key.)

2

If necessary, enter your SIM card PIN code and press

OK

(+) to unlock your SIM card.

Note:

If you enter an incorrect PIN code three times in a
row, your SIM card is disabled and your phone displays the
message

SIM Blocked

. (For more information, see

“Protecting the SIM Card” on page 64.)

End/
Power Key

30 - Getting Started

Adjusting the Volume

You can adjust your phone’s earpiece and ring tone volume by pressing
right and left on the

S

:

Making and Answering Calls

This section summarises the most basic calling features. For more
features, see “Calling Features” on page 43.

Making a Call

There is a built-in antenna in the top of your phone.
Do not block the antenna while you are on a call.

To call a number, your phone must:

•

be turned on and unlocked

•

have a SIM card inserted and unlocked

•

have a network connection with adequate
signal strength

3

If necessary, enter your four-digit unlock code and press

OK

(+) to unlock your phone.

Note:

The unlock code is originally set to 1234. (For more
information, see “Locking and Unlocking Your Phone” on
page 63.)

When You Can Adjust

you are in a call earpiece speaker volume
the display is idle ring tone volume

To Turn Your Phone On

Built-in antenna

Getting Started - 31

Note:

You can make an emergency call even when the phone is locked, or
when a SIM card is not inserted. See “Dialing an Emergency Number” on
page 44.

Answering a Call

To answer a call, your phone must:

•

be turned on and unlocked

•

have a SIM card inserted and unlocked

•

have a network connection with adequate signal strength

When you receive a call, your phone rings and/or vibrates and displays an
incoming call message.

To Make a Call

1

Enter the number with the keypad keys (up to 40 digits).

Note:

If you make a mistake, press

DELETE

(-) to delete

the last digit, or press and hold

DELETE

(-) to clear all

digits.

2

Press

N

(send key) to make the call.

3

Press

O

(end key) when the call is done.

To Answer a Call

1

Press N or

ANSWER

(+).

2

Press O (end key) when the call is done.

32 - Getting Started

Using Your Phone - 33

Using Your Phone

See page 1 for a diagram of basic phone components.

Display Symbols

Some of the phone functions described in this guide must be performed
from the idle display. The term idle display refers to the standard display
that you see when your phone is on and ready to use, when you are not on
a call or using the menu system.

➊

Signal Strength Indicator

Shows the strength of your phone’s

connection with the network.

You cannot make or answer calls when the “no signal” indicator is
displayed.

Strong

5 4 3 2 1 j

No signal

M

12:00

PH.BOOK MESSAGE

5v O , õ=E
x

➊

Signal
Strength
Indicator

Clock

➐

Battery
Level
Indicator

➋

Service
Indicator

➌

In Use
Indicator

➎

Text Entry
Indicator
(if applies)

➏

Message
Indicator

➑

Menu Indicator

➍

Roam
Indicator

➒

Alert Type
Indicator

34 - Using Your Phone

➋

Service Indicator

Indicates if you have a GPRS

connection (

v

). GPRS allows faster data transfer speeds,
and your service provider may indicate when a GPRS packet
data connection is active. The indicator does not mean that

you are in a call; only that you are registered on the network via a GPRS
connection.

➌

In Use Indicator

Indicates when a call is in progress, and when you

have a secure (

G

) or unsecure (F) connection.

➍

Roam Indicator

Appears when your phone uses another
network system outside your home network. When you leave
your home network area, your phone roams or seeks another
network. Icons here can also indicate your text entry mode

(alpha, numeric, symbol, etc.)

➎

Text Entry Indicator

Indicates your Text Entry Method whenever you

are in a text editor (Tap, iTap, etc.). See “Entering Text” on page 40.

➏

Message Indicator

Indicates when you have an active
Chat session, or when you have a new voice or text message
waiting.

➐

Battery Level Indicator

Shows the amount of charge left in your

battery. The more bars visible, the greater the charge.

Recharge your battery as soon as possible when you see the

Low Battery

warning message and hear the low battery alert.

High

E

D

C

B

Low

Using Your Phone - 35

Note:

When you charge the phone, the battery level indicator instead
shows how much of the charging process is complete. See “Charging the
Phone” on page 28.

➑

Menu Indicator

Indicates that you can press M to open a menu.

See “Using the Menu” on page 35.

➒

Alert Type Indicator

Shows the current selected alert profile.

The default alert setting is loud ring.

Using the Menu

Navigating to a Feature

This guide shows how to navigate to a menu feature as follows:

The > symbol means that you should scroll to and select the feature.
This example shows that you should press

M

, scroll to and select

Recent Calls

, then scroll to and select

Dialled Calls

to see the dialled calls list.

w

Loud ring

x

Soft ring

y

Vibrate Vibrate and ring

t

Silent

Find the Feature

M

>

Recent Calls

>

Dialled Calls

36 - Using Your Phone

Selecting a Feature

Some features require you to select an item from a list:

Select an item by highlighting it using one of these approaches:

•

Press

S

to scroll up or down to the item you want.

•

In a numbered list, press a number key to highlight the item.

•

In an alphabetised list, press a key multiple times to cycle through
the letters on the key and highlight the closest matching list item.

Setting Up Your Phone

You can adjust a wide variety of phone settings to suit your needs. You
can download pictures and sounds to use as your wallpaper, screen saver,
animation, or alert tones. See “Downloading Pictures, Games, and
Sounds” on page 70.

Setting the Time and Date

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup >Time and Date

M

5E

Press

BACK

(-)

to go back to

the previous

screen.

A sub-menu is

available. Press

M

to open

the sub-menu.

Highlighted
item

Press

VIEW

(+) to view details

of the highlighted item.

Dialled Calls

10) John Smith

9) Mary Smith

BACK VIEW

Using Your Phone - 37

Changing Personal Greetings

To change the text displayed when you turn on your phone:

Choosing Alert and Ring Tones

Your phone rings or vibrates to notify you of an incoming call, message, or
other event. This ring or vibration is called an alert. You can select one of
five different alert profiles:

The alert setting indicator in your display shows the current alert profile
(see illustration on page 33).

Each alert profile contains settings for ring tone and keypad volume.
It also includes alert tone settings for different events: incoming calls, text
messages, voicemail messages, data calls, alarms, and reminders.
You can modify the settings in each profile.

Note:

To mix your own alert tones, see “MotoMixer Sound Editor” on
page 73.

Find the Feature

M

>

Settings >Other Settings

>

Personalise >Greeting

w

Loud ring

x

Soft ring

y

Vibrate Vibrate and ring

t

Silent

38 - Using Your Phone

Select an Alert Profile

Customise an Alert Profile

You can customise a profile by changing the alerts used for specific events
(such as incoming calls, text messages, etc.).

Note:

To create your own alert tones, see “MotoMixer Sound Editor” on

page 73.

Setting Your Display Features

You can change the appearance of your display.

Choose one of the following dislpay settings:

Find the Feature

M

>

Ring Styles >Alert

> profile

Find the Feature

M

>

Ring Styles

> alert

Detail

> an event > event alert

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup

Setting Description

Backlight

the amount of time your backlight remains on
(

Off

conserves the battery)

Contrast

the display contrast

Scroll

tells the cursor to stop or wrap around when it
reaches the end of a list in the display

Animation

makes your phone’s menus move smoothly as
you scroll up and down
(

Off

conserves the battery)

Battery Save

Adjusts the phone’s power usage to conserve
power

Using Your Phone - 39

Resetting All Options

To reset all options back to their factory settings except for the unlock
code, security code, and lifetime timer:

Clearing All Information

To reset all options back to their factory settings and clear all user entries
(such as Phonebook entries and downloaded wallpapers, screen savers,
and sounds):

Warning:

This option erases all user-entered information stored in your
phone’s memory, including phonebook and datebook entries and
downloaded files. Once you erase the information, it cannot be recovered.
It resets all options back to their factory settings except for the unlock
code, security code, and lifetime timer.

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup >Master Reset

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup >Master Clear

40 - Using Your Phone

Setting Other Preferences

To customise other settings on your phone:

•Calls:

See “Diverting a Call” on page 47 and “Barring a Call” on

page 48.

•Menus:

See “Customising Menus and Display” on page 57 and

“Using MyMenu” on page 58.

• Pictures and Sounds:

See “Customising Menus and Display” on
page 57, “Downloading Pictures, Games, and Sounds” on page 70,
“Creating Alert Tones” on page 73, “MotoMixer Sound Editor” on
page 73, and “Assigning Phone Themes” on page 71.

Entering Text

Various text entry methods make it easy for you to enter names, numbers,
and text messages on your phone.

Character Chart

Use this chart as a guide for entering spaces, numbers, letters, symbols,
and other characters with the

Tap Method

text mode. Press the same key

repeatedly to cycle through available characters.

1

space . 1 ? ! , @ _ & ~ : ; "

- ( ) ' ¿ ¡ % £ $ ¥

2

a b c 2 ä å á à â ã

α β

ç

3

d e f 3

δ

ë é è ê

φ

4

g h i 4 ï í î

γ

5

j k l 5

λ

Using Your Phone - 41

Your phone model may not include all of the characters shown in the
above chart.

Choosing a Text Mode

To activate a text mode, press M >

Entry Method

from any text entry

screen and select the text mode:

Note:

The text mode you select remains active until you change it by

selecting another mode.

6

m n o 6 ñ ö ø ó ò ô õ

ω

7

p q r s 7

π

ß σ

8

t u v 8

θ

ü ú ù û

9

w x y z 9

ξ

ψ

0

+ - 0 x * / \ [ ] = > < # §

iTAP

Let the phone predict each word as you enter it,

then choose the word from a list (see
“Predictive Text Entry with iTAP™ Software” on
page 42).

Tap Method

Enter characters one at a time by pressing the

key for the letter, number, or symbol. This is the
standard mode for entering text on your phone.

Numeric

Enter numbers only.

Symbol

Enter symbols only.

Browse

Browse through your phonebook and recent

calls lists to select a name or number to enter.

42 - Using Your Phone

General Text Entry Rules

•

If you do not press a key for two seconds, the character in the block
cursor is accepted, and the cursor moves to the next position.

•

The first character of each sentence is capitalised unless you
manually change it. (Press

S

up or down to change the character

to upper or lower case while it is highlighted.)

Predictive Text Entry with iTAP™ Software

iTAP™ software provides a predictive text entry method that lets you enter
the letters of a word using only one keypress per letter.

For example, to spell “act,” press

2 2 8

:

M

5E

ActCatBatAbu

}

DELETE SELECT

Press

SELECT

(+) to insert the

highlighted word.

Press

DELETE

(-) to

clear the last letter entered.

Flashing

cursor

indicates

insertion

point.

Press

S

to
scroll and see
additional word
choices.

Calling Features - 43

Calling Features

This chapter describes features related to making and answering calls.
For information about other call-related features, see “Viewing Recent
Calls” on page 45 and “Data and Fax Calls” on page 61. For basic
instructions on how to make and answer calls, see pages 30-31.

Redialing a Number

You can redial a previously dialled phone number, whether the call was
connected or busy. From the idle display, press

N

, select the call you

want to redial, and press

N

again.

Using Caller ID

The calling line identification (caller ID) feature lets you see
who is calling before you answer.

•

If the caller’s name is stored in your phonebook, the phone
automatically displays the

Name

or

Icon ID

. Otherwise, the phone
displays the caller’s phone number. To create or change a
phonebook entry, see “Storing a Phonebook Entry” on page 54.

•

If caller ID information is not available, your phone displays the
message

Incoming Call

.

• Outgoing Calls:

Other phones can display your phone number
when you call them or send a message. To hide your number for the
next call or message, press

M

>

Settings >In-Call Setup >My Caller ID

>

Next Call Only

.

44 - Calling Features

Dialing an Emergency Number

Your service provider programs one or more emergency phone numbers
(such as 999) that you can call under any circumstances. You can dial and
call the emergency number even when your phone is locked, when you
are prompted to enter a code or password, when the SIM card is not
inserted in your phone, or when the SIM card is blocked or disabled.

Note:

Emergency numbers vary by country. Your phone’s emergency

number(s) may not work in all locations.

To call the emergency number at any time:

Inserting Special Characters into Dialing
Sequences

While dialing (with digits visible in the display), you can press M and
insert one of the following:

Press To

1

keypad keys dial the emergency number

(such as 999).

2

N

call the emergency number.

Option Desctiption

Insert Pause

(inserts a

p

)

Your phone waits until the call
connects before it dials the next
digit(s) in the series.

Calling Features - 45

Viewing Recent Calls

You can view and call numbers from calls you recently dialled or received:

Using Voicemail

You can listen to your voicemail messages by calling your
network voicemail phone number. Voicemail messages are
stored on the network - not on your phone. Contact your
service provider for more details.

Insert Wait

(inserts a w)

Your phone waits until the call
connects, then prompts you for
confirmation before it dials the next
digit(s).

Insert 'n'

(inserts an n)

Your phone prompts you for a
number before dialing the call.
The number you enter is inserted
into the dialing sequence in place of
the

n

.

Find the Feature

M

>

Recent Calls >Received Calls

or

Dialled Calls

Option Desctiption

46 - Calling Features

Storing Your Voicemail Number

Store your voicemail number in your phone to make it faster and easier to
use voicemail. Your voicemail number is provided by your service
provider.

Listening to a Voicemail Message

Once you store your voicemail number, you can listen to your voicemail
messages at any time:

Speed Dialing

When you store an entry in your phonebook, it is assigned a unique speed
dial number. You can then use the speed dial feature to call the entry. In
the idle display, just enter the speed dial number and press

# N

.

One-Touch Dialing

You can call phonebook entries 1 to 9 with the push of a single key. Press
and hold the one-digit speed dial number for one second. You must assign
the 1-touch dial feature to numbers 1 to 9 in your phone memory
phonebook or SIM card phonebook:

Note:

Your service provider may assign entry 1 to your voicemail number.

Find the Feature

M

>

Messages

M

>

VoiceMail Setup

Find the Feature

M

>

Messages >VoiceMail

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup

>

1-Touch Dial

Calling Features - 47

Using Call Waiting

If you subscribe to call waiting, an alert tone sounds while you
are on a call to indicate that you have received a second call.

To put the first call on hold and answer the second call,
press

N

. To activate or deactivate call waiting:

Diverting a Call

Call diverting sends your phone’s incoming calls directly to
another phone number.

The call diverting options are:

Find the Feature

M

>

Settings >In-Call Setup >Call Waiting

Find the Feature

M

>

Settings >Call Forward

Setting Description

All Calls

diverts all calls.

If Unavailable

diverts calls if your phone is

unavailable.

Detailed

uses different diverting numbers if

you are out of range, unable to
answer, or busy (voice calls only).

Off

does not divert calls.

48 - Calling Features

Linking Calls

To talk to more than one person on a call, you can make a
conference call. Call the first person and press

HOLD

(+),

then call the second person and press

LINK

(+).

Transferring a Call

You can directly transfer a call without talking to the person who answers.
During a call:

Enter the phone number where you are transferring the call and press

N

.

Barring a Call

Call barring lets you restrict outgoing or incoming calls. You
can restrict all calls, calls to international numbers, or calls

while roaming, or all calls but home.

Putting a Call on Hold

While you are on a call:

Find the Feature

M

>

Transfer

Find the Feature

M

>

Settings >Security

>

Call Barring

Press To

HOLD

(+) (if available)

or

M

>

Hold

put a call on hold.

Your phone displays a

l

(flashing
phone) indicator to indicate that the
call is on hold.

Messages - 49

Messages

Text messages are brief messages that you can send and
receive (such as

Where are we meeting?

). Received messages

appear on your phone display or in your text message inbox.

You must set up the text message inbox before you can send

and receive these messages. Contact your service provider for details.

Note:

Your service provider may have already programmed the text

message inbox settings for you.

Sending Messages, Pictures, and Sounds

You can send text messages and pictures or sounds to one or more
recipients. You can manually enter each recipient’s phone number, or
select one or more numbers from the phonebook or recent calls lists.

Note:

Files may not be compatible with some brands of handsets.

When you manually enter multiple phone numbers in the

To

field,

youmust insert a space between each number. Press and hold

1

to

insert a space as needed.

Find the Feature

M

>

Messages

M

>

Create Message

50 - Messages

Complete the message contents:

Viewing Message Status

Text messages that you send are stored in the outbox. To view the
contents of your outbox:

Messages are sorted from newest to oldest. The following icons indicate
message status:

Item Description

To

Enter one or more phone numbers

or email addresses where you want
to send the message.

You can press

BROWSE

(+) to
select recipients from the
phonebook or recent calls lists.

Msg

Enter the text message (see

“Entering Text” on page 40).

To insert a picture, animation, or
sound file in the message, press:

M

>

Insert

> object type

> object

Find the Feature

M

>

Messages >Outbox

á

= sending in progress

Y

= delivered

m

= sending failed

Messages - 51

Receiving and Reading Messages

When you receive a new message, your phone displays

New Message

X

and gives an alert. Press

READ

(+) to open the message (or your text

message inbox if there are multiple messages).

Note:

When your inbox is full, a flashing envelope icon appears. New

messages will not appear until you delete some of the ones you have.

While reading a message, you can press

M

to view the

Text Msg Menu

that includes the following options:

Option Description

Call Back

Call the number in the message header
or embedded in the message.

Reply

Open a new text message, with the
sender’s

Reply To

number or email

address in the

To

field.

Forward

Open a copy of the text message, with an
empty

To

field.

Chat

Open a chat session with the message

sender.

Lock

Lock the message so that cleanup does

not delete it.

Store

Store a message attachment (picture,
animation, or sound file) or a phone
number in the message.

You can also save some attachments as
your

Wallpaper, Screen Saver

, or

Ring Tone

.

Delete

Delete the message.

52 - Messages

Delete All

Delete all inbox messages.

New Message

Open a new text message.

Setup

Open the text message inbox setup
menu.

Option Description

Phonebook - 53

Phonebook

You can store a list of names and phone numbers or email addresses in
your phone’s electronic phonebook. You can view these entries and call
them directly from your phone.

To see the list of names stored in your phonebook, press

M

>

Phonebook

from the idle display. Scroll to a name and press

VIEW

(+) to view details

of the phonebook entry as shown in the following display.

Items in a Phonebook Entry

Notes:

•

Email Address

entries,

Mailing List

entries, and entries stored on the

SIM card do not have

Type, Voice Name, Icon ID

, or

Ringer ID

information.

•

If the phonebook entry is a mailing list, list members are listed after
the entry’s name

Entry’s

phone

number

,

email

address

, or

mailing list

members.

Type

indicator
identifies
number type:

$

Work

U

Home

S

Main

h

Mobile

Z

Fax

p

Pager

[

Email

Voice Name

indicator
indicates a recorded
voice name

Entry’s

Name

Edit entry

Press

M

to open the

Phonebook Menu

Return to
list

M

5E

$*

Carlo Emrys
5551212
Speed No.15#(P)

BACK EDIT

54 - Phonebook

Storing a Phonebook Entry

For email addresses, you can send a text message directly
from your phone.

Find the Feature

M

>

Phonebook

M

>

New

>

Phone Number

or

Email Address

or

Mailing List

Phonebook item Description

Name

a name for the phonebook entry
(see “Entering Text” on page 40).

No., Email

, or

Members

the phone number or email address,
or select phonebook entries to add
as members of the mailing list.

Type

the type of phone number
(only for phone numbers not stored
on the SIM).

Voice Name

record a voice name for the entry.
Press and release

RECORD

(+),
then say the entry’s name (in two
seconds).

Phonebook - 55

Dialing a Phonebook Entry

You can use the phonebook list, voice dial, speed dial, or 1-touch dial to
call a number stored in your phonebook. To use speed dial, see “Speed
Dialing” on page 46. To use 1-touch dial, see “One-Touch Dialing” on
page 46.

Phonebook List

Select the entry and press N.

Shortcut:

In idle, press

S

up or down to open the Phonebook.

Speed No.

the number you use to speed dial
the entry Entries with a speed dial
number from 1 to 100 are stored on
the phone. Entries with a speed dial
number of 101 or higher are stored
on the SIM card.

Icon ID

the icon that should appear when
you receive calls or messages from
this entry.

Ringer ID

the alert your phone should use
when you receive calls or messages
from this entry.

More

create another entry with the same

Name

.

Find the Feature

M

>

Phonebook

Phonebook item Description

56 - Phonebook

Voice Dial

Say the pre-recorded phonebook entry name.

Editing a Phonebook Entry

You can edit a phonebook entry stored on your phone or the SIM card. If
you change an entry’s speed dial number, the entry is moved to the new
speed dial location and the original entry is deleted.

Note:

You can also use the following procedure to edit a fixed dial entry by

scrolling to and selecting

Fix Dial

.

Select the entry and press

M

>

Edit

or

Delete

.

For a description of the items in a phonebook entry or fixed dial entry, see
“Items in a Phonebook Entry” on page 53 and “Storing a Phonebook
Entry” on page 54.

Find the Feature

M

>

Voice Dial

Find the Feature

M

>

Phonebook

Customising Your Phone Settings - 57

Customising Your Phone
Settings

You can adjust your phone’s menus and features.

Customising Menus and Display

You can change settings for these features:

Find the Feature

M

>

Settings >Other Settings

>

Personalise

Setting Description

Main Menu

change the order of the items in
your phone’s main menu.

Keys

change the features linked to your
(left

-

and right +) in the idle

display.

Greeting

change the text displayed when you
turn on your phone.

Wallpaper

select your display’s background
image and layout.

Screen Saver

select an image to appear when
your phone is idle, and the amount
of delay.

Quick Dial

change the numbers stored under

M

>

Quick Dial

.

58 - Customising Your Phone Settings

Using MyMenu

MyMenu lets you quickly access your favorite menu features.

You can use MyMenu from the idle display, while on a call, or while
scrolling through a menu. Just press

M

and then the MyMenu key

number (

1

to

99

).

To add a menu item to the MyMenu list, just select the item and hold

M

until the phone asks you for a confirmation.

Getting More Out of Your Phone - 59

Getting More Out of Your Phone

Dialing Options

Fixed Dialing

When you activate the fixed dial feature, users can only call
the numbers in the fixed dial list.

Fixed dial list entries can be any length. If there is a fixed dial entry for the
digits 555, users can call any number that starts with 555. You must enter
your SIM PIN2 code, from your network service provider, to edit fixed dial
entries.

In the fixed dial list, you can create, edit, delete, and sort entries just like in
the phonebook list. Fixed dial list entries are stored on your SIM card and
do not have

Type

or

Voice Name

fields.

Sending DTMF Tones

While you are on a call, you can send keypresses as tones by pressing

M

>

Send Tones

.

To set DTMF tones to be long, short, or off:

Find the Feature

M

>

Settings >Security >Fixed Dial

Find the Feature

M

>

Fixed Dial

Find the Feature

M

>

Settings >Other Settings

>

Initial Setup >DTMF

60 - Getting More Out of Your Phone

Monitoring Phone Use

Network connection time is the elapsed time from the moment you
connect to your service provider’s network to the moment you end the call

by pressing

O

. This time includes busy signals and ringing.

The amount of network connection time you track on your resettable
timer may not equal the amount of time for which you are billed by
your service provider. For billing information, please contact your
service provider directly.

To view a call timer:

You can view the approximate network connection time elapsed during the
following calls:

Find the Feature

M

>

Recent Calls >Call Times

Timer Description

Last Call

Time spent on the last call dialled or

received. You cannot reset this timer.

Dialled Calls

Total time spent on dialled calls since the

last time you reset this timer.

Received Calls

Total time spent on calls received since

the last time you reset this timer.

All Calls

Total time spent on dialled and received

calls since the last time you reset this
timer.

Lifetime

Total time spent on all calls on this phone.

You cannot reset this timer.

Getting More Out of Your Phone - 61

Network Features

Data and Fax Calls

A Motorola Original™ data kit lets you transfer data between your
phone and a computer or other external device. You can:

•

use your phone to make and answer data and fax calls on your
computer or hand-held device.

•

use your phone as a modem to connect to the Internet

Note:

56K modems are capable of receiving 56Kbps from a
compatible service provider. Receiving is currently limited in the U.S.
and Canada to 53 Kbps, and transmitting to 33.6 Kbps. Actual
speeds will vary depending on line conditions.

Connecting Your Phone to an External Device

Connect your phone to an external device (such as a computer or
hand-held device) using a USB cable.

Note:

Not all devices are compatible with USB cable connections.

Check your external device for specifications.

Attach the cable and do the following:

To Establish a Connection

1

Check the phone make sure that the phone is

connected and powered on.

62 - Getting More Out of Your Phone

Network Selection

You can view and adjust your phone’s network settings:

Your service provider registers your phone to a network. You can view
information about the current network, change how your phone searches
for a network, specify your preferred networks, and activate alerts that
indicate when a call is dropped or network registration changes.

2

Open the application
on your computer

place the call through the
application (such as
dial-up-networking)

Note:

You cannot dial data or fax
numbers through your phone’s
keypad. You must dial them through
your computer.

3

End the transfer on
your computer

close the call and connection when
the transfer is complete.

Find the Feature

M

>

Settings >Other Settings

>

Network

To Establish a Connection

Security - 63

Security

Line Security

If your phone displays

Line Not Secure

while you are on a call, your phone
has detected another device monitoring the call. This message does not
appear when caller ID, call cost, or other information fills the display.

Locking and Unlocking Your Phone

A locked phone still rings or vibrates for incoming calls or messages,
but you must unlock it to answer.

Lock Your Phone Manually

Set Your Phone to Lock Automatically

You can set your phone to lock every time you turn it off:

Find the Feature

M

>

Settings >Security >Phone Lock

>

Lock Now

Find the Feature

M

>

Settings >Security >Phone Lock

>

Automatic Lock >On

64 - Security

Changing Your Unlock Code

Your phone’s four-digit unlock code is originally set to 1234, and the
six-digit security code is originally set to 000000. Your service provider
may reset these numbers before you receive your phone.

If your service provider has not reset these numbers, we recommend that
you change them to prevent other users from accessing your personal
information or modifying your phone settings. The unlock code must
contain four digits, and the security code must contain six digits. Be sure
to make a note of the new numbers.

If You Forget a Code or Password

If you forget your unlock code, try entering 1234 or the last four digits of
your phone number. If that does not work, press

M

and enter your

security code when you see the

Enter Unlock Code

message. See your

service provider if you do not know your security code.

Protecting the SIM Card

When the SIM PIN feature is activated, you must enter your SIM card PIN
code each time you turn on the phone or insert a SIM card.

Find the Feature

M

>

Settings >Security >New Passwords

> the password

Find the Feature

M

>

Settings >Security >SIM PIN

>

On

or

Off

Security - 65

Unblock the SIM Card PIN Code

If you enter an incorrect SIM card PIN code three times in a row, your
SIM card is disabled and your phone displays the message

SIM Blocked

.
You need to enter a PIN unblocking key (PUK) code, which you can obtain
from your service provider.

Caution:

If the unblocking attempt is tried unsuccessfully 10 times, the

SIM card is permanently disabled and your phone displays the message

SIM Disabled

.

Protecting Web Transactions

The WAP Identity Module (WIM) contains information for
e-commerce and other Internet security.

If WIM security is

On

, your phone prompts you for your
WIM PIN whenever you turn on your phone or insert a new SIM card.
To turn WIM security on or off:

To change your WIM PIN, see “Changing Your Unlock Code” on page 64.

Find the Feature

M

>

Settings >Security >WIM PIN

66 - Security

Personal Organiser Features - 67

Personal Organiser Features

Datebook

The datebook is a calendar that lets you schedule and organise events
such as appointments and meetings. You can review your schedule of
events for the week or by the day, and have the datebook play a reminder
alarm for specific events.

Note:

You must set the phone’s correct time and date in order to use the

datebook (see “Setting the Time and Date” on page 36).

Storing a New Event

A title is required for a datebook event. All other information is optional.

Enter the event title, start time, duration, date, repeating events, and
reminder.

Changing Event Information

To change information about an existing event:

Select and change the event information.

Find the Feature

M

>

Datebook

> day

M

>

New

Find the Feature

M

>

Datebook

> event date

> event

68 - Personal Organiser Features

Alarm Reminders

Reminders are alerts that ring or vibrate to notify you about a voicemail or
text message you have received, or a datebook event you have
scheduled. To set or turn off reminders:

Note:

Beep

or

Vibrate

sets the corresponding reminder alert type.

Off

turns

off all reminders.

Calculator

You can use your phone as a convenient calculator and currency
converter.

The currency converter works just like the calculator, using the

$

(currency) function and the exchange rate you set:

Find the Feature

M

>

Ring Styles

> Alert

Detail

>

Reminders

> Alert

Find the Feature

M

>

Calculator

M

>

Exchange Rate

M

5E

Calculator

+0

{}

EXIT SELECT

. +=C-x

Selected

function

appears

here

Perform the
highlighted
function

Press

M

to open

the

Calculator Menu

Exit the

calculator

Entered
number

Press

S

to

scroll to other
functions

Press

S

to

highlight

a function

News and Entertainment - 69

News and Entertainment

Mobile Internet

The Web micro-browser lets you access Web pages and
Web-based applications (such as on-line banking, shopping,
and games) on your phone. Contact your service provider to
set up access, if necessary.

Setting Up Your Phone for Mobile Internet Access

Note:

Your service provider may have set up your phone for Internet

access.

You can adjust the mobile Internet network connection settings, or create
a new network connection profile:

Starting a Mobile Internet Session

To open the Web micro-browser:

If you are unable to establish a network connection with the
micro-browser, contact your service provider.

Find the Feature

M

>

Web Sessions >[New Entry]

Find the Feature

M

>

Browser

Do This To

Press

S

up or down

scroll through a page.

70 - News and Entertainment

Downloading Pictures, Games, and Sounds

You can download a file such as a ring tone, wallpaper, screensaver,
MotoMixer file, game upgrade, or theme to your phone. To download files
with the browser on a desktop computer or your phone:

Notes:

•

Call charges apply during download sessions.

•

When your phone runs out of memory for downloaded files, new files
overwrite the old ones. Downloaded files share your phone’s
memory, so you can make room for a picture, for example, by
deleting ring tones.

Press

S

left or right

go back to the previous page or
forward to the next one.

Press

M

open the

Browser Menu

.

Downloading a File Using a Web Browser

1

In the browser, go to the Web site and find the file you want.

2

Follow the directions on the site to purchase the file
(payment details vary). The site sends a text message to
your phone, containing the attached file or a URL link to the
file.

3

Open the message and store the file
(see “Receiving and Reading Messages” on page 51).

Do This To

News and Entertainment - 71

Assigning Phone Themes

In addition to downloading an individual screen saver, wallpaper, or ring
tones, you can download all three in a bundle, with a theme such as a
special event or a cartoon character.

To download a theme, see “Downloading Pictures, Games, and Sounds”
on page 70. When you receive the theme, you can instantly apply its
screen saver, wallpaper, and ring tone when your phone prompts you to

Apply Now?

Your phone saves the downloaded files so that you can always apply them
as individual items as described in “Setting Up Your Phone” on page 36.

Games

Your phone comes with three games. If you get an incoming call,
message, alarm, or alert while playing a game, the game pauses.

When the game is over, you can purchase more advanced game levels,
play another session of the same game, or return to the games menu.

Astrosmash

In Astrosmash, your job as Commander is to repel an attack of meteors
and spinning bombs. You try to shoot as many meteors, bombs, missles,
and flying saucers as possible without getting hit. Use

S

to direct your

ship. Firing is automatic.

Find the Feature

M

>

Games

> the game

72 - News and Entertainment

Level One: 1500 point limit

Game upgrades remove point limits and add UFOs (100 points) and
Hyperspace.

MotoGP

In this game, you are a MotoGP motorcycle racer. Use S to accellerate,
brake, and turn your motorcycle.

Level One: “Quick Race”, with one lap and one racer.

Game upgrades include other racers and tracks, with “Time Attack” (a time
trial with yourself only), and “Grand Prix” (a series of 3 races with other
competitors). You can choose a team and a track.

Snood 21

In this solitaire game, you try to use all the cards in a deck by making
combinations of 21 on any of four columns. When a combination of 21 is
created, the cards are discarded, letting you start another combination of

21. Use

1 2 3

and

4

to place cards on columns one to

four.

Level One: 32 cards, with a one-minute time limit.

If you finish the first level in one minute, you can move on to the next one.
Game upgrades allow more time.

Item Points Item Points

Big Rock 10 Guided Missle 50
Small Rock 20 Small Spinner 80
Big Spinner 40

News and Entertainment - 73

MotoMixer Sound Editor

The MotoMixer lets you edit and save special MIDI-based sound files in
your phone. These sound files include one or more “base tracks”, plus
extra tracks such as “DRUM”, “BASS”, and “SOLO”. To create or edit a
MotoMixer file:

Select and name the tracks you want in the Mix. Turn instruments on or
off, add effects or pick an instrument variant using your phone's keypad.

Note:

To download new MotoMixer files, see “Downloading Pictures,

Games, and Sounds” on page 70.

Creating Alert Tones

The

My Tones

feature lets you create up to 32 custom alert tones, which
appear in the list of available alerts (see “Choosing Alert and Ring Tones”
on page 37).

Find the Feature

M

>

Media Center >MotoMixer

>

[New Mix]

or a tune to edit

Find the Feature

M

>

Ring Styles >My Tones

>

[New Tone]

M

1Drum

123

2Bass

456

3Harm

789

4Solo

*0#

BACK PLAY

Name of base

track

First column:

on/off

Second column:
adds effect

Third column:
sets instrument
variant

74 - News and Entertainment

To create a new tone, use the keypad keys to enter each note.
Press a key multiple times to cycle through its available notes or options
(pitch, octave, or length).

SIM Applications

You can access information and applications stored on your
SIM card.

To access the available applications:

Note:

To download new applications, see “Downloading Pictures, Games,

and Sounds” on page 70.

Key Displays Description

1

1, 2, 3

set octave one, two, or three

2

A, B, C, 2

note A, B, C, or set octave 2

3

D, E, F, 3

note D, E, F, or set octave 3

4

G, R

note G or rest

7

#, b

sharp or flat

0

q, h, w

quarter, half, whole note/rest

S

move cursor left or right

Find the Feature

M

>

SIM Applications

Troubleshooting - 75

Troubleshooting

Check these questions first if you have problems with your phone:

Question Answer

Is your battery
charged? Do you
see

B

in the

display?

The battery level indicator should have at
least one segment showing (

C

). If it
does not, recharge your battery.
(See “Charging the Phone” on page 28
and “Battery Use” on page 29.)

Do you have a
valid SIM card
inserted in your
phone?

If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See “Changing Your SIM
Card” on page 22).

Does the handset
have a signal? Do

you see

j

in the

display?

The signal strength indicator should have
at least one segment showing (

1

).
If it does not, move to an area with a
stronger signal to use your phone.

Is the earpiece
volume too low?

While on a call, press right on the

S

key.

Is the other party
unable to hear
you?

Your phone may be muted.
Press

UNMUTE

(+) if necessary to

unmute the phone.

Also, make sure that your phone’s
microphone is not blocked by its carrying
case or a sticker.

76 - Troubleshooting

Has the phone
been damaged,
dropped, or
gotten wet?

Dropping your phone, getting it wet, or
using a non-Motorola battery charger can
damage the phone. The phone’s limited
warranty does not cover liquid damage or
damage caused from using non-Motorola
accessories.

Was a
non-Motorola
battery charger
used?

Question Answer

Specific Absorption Rate Data - 77

Specific Absorption Rate Data

This model phone meets international standards for exposure
to radio waves

Your mobile phone is a radio transmitter and receiver.

It is designed and manufactured not to exceed limits for exposure to radio
frequency (RF) energy.

These limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population.

The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies.

The guidelines include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.

The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR.

Under the guidelines for your phone model, the SAR limit is 2.0 W/kg.*

Tests for SAR are conducted in accordance with CENELEC** testing
procedures using standard operating positions with the phone transmitting
at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the
actual SAR of the phone while operating can be well below the maximum
value.

This is because the phone is designed to operate at multiple power levels
so as to use only the power required to reach the network.

78 - Specific Absorption Rate Data

In general, the closer you are to a base station, the lower the power output
of the phone.

Before a phone model is available for sale to the public, it is tested to
confirm compliance with the guidelines.

The tests are performed in positions and locations (e.g., at the ear and
worn on the body) that conform to a uniform testing methodology
determined by an expert standards body.

The highest SAR value for this model phone when tested for use at the ear
is: 0.55 W/kg.***

While there may be differences between the SAR levels of various phones
and at various positions, they all meet the governmental requirements for
safe exposure.

Please note that modifications to this product model could cause
differences in the SAR value for later products; in all cases, products are
designed to be within the guidelines.

* The SAR limit recommended by international guidelines (ICNIRP) for

mobile phones used by the public is 2.0 watts/kilogram (W/kg)
averaged over ten grams of tissue.The limit incorporates a substantial
margin for safety to give additional protection for the public and to

account for any variations in measurements.
** CENELEC is a European Union standards body.
*** Additional related information includes the Motorola testing protocol,

assessment procedure, and measurement uncertainty range for this

product.

Index

Index - 79

A

accessories

connector ports 1
optional 21, 61
standard 21

alert

creating 73
defined 37
indicators 35, 37
reminders 68

type, selecting 38
alert profile 38
animation 70
Astrosmash 71

B

backlight 38
barring calls 48
battery

charging 28

extending battery life 29,

38

level indicator 28, 33, 34
browse text mode 41
browser. See micro-browser

C

calculator 68
call

alert profile, setting 38
alert type, selecting 38
alert, creating 73
answering 31
barring 48
call waiting 47
dialing 30-31
emergency number 44
ending 31
hold 48
making 30-31
placing 30-31
receiving 31
timing 60

transferring 48
call barring 48
call diverting 47
call timers 60
call waiting 47
caller ID

incoming calls 43
calling line identification.
See caller ID

80 - Index

clock 33
codes. See passwords
computer

connecting to phone 61
conference call 48
contrast, display 38

D

data call

connecting to external

device 61

making 62
date, setting 36
datebook

adding an event 67

changing event

information 67

reminders 68
default passwords 64
dialing a number 30-31
display

backlight 38

contrast 38

described 33-35

frozen 27

greeting 37

idle display 33

illustration 33

resetting 27
diverting calls 47
DTMF tones 59

E

earpiece

illustration 1

volume, adjusting 30
emergency number 44
end key

functions 1, 29, 31
ending a call 31

Enter Unlock Code

message 64
event alert 38
external device

connecting to phone 61

F

factory settings, resetting 39
fax call

connecting to external

device 61

fixed dial

defined 59
dialing numbers 59
editing an entry 56, 59
storing an entry 54

frequency, changing 62

G

games 71
greeting, display 37

H

hold a call 48

Index - 81

I

icon ID 55
idle display, defined 33

Incoming Call

message 43

indicators

alert setting 35, 37
battery level 28, 33, 34
menu 33, 35
message 34
message waiting 33
ring alert 35, 37
roam 33, 34
service 33
signal strength 33
silent alert 35, 37
text entry 34
transmit 34
vibrate alert 35, 37
voice name 53

K

key

end 1, 29, 31
left soft key 1
menu 1
navigation 1
right soft key 1
send 1, 31
volume control 30

L

left soft key

functions 1

lock

phone 63
SIM card 64

loud ring alert 35, 37

M

making a call 30-31
making a call.
See making a call
master clear 39
master reset 39
menu

Browser Menu

70
entering text 40
features 59
lists 36
MyMenu 58
navigating 35

Phonebook Menu

53

scroll feature 38

menu indicator

defined 35
illustration 33

menu key 1

82 - Index

message

outbox 50
receiving 51
reminders,

text message 68
reminders, voicemail 68
sending 49
status 50
voicemail 45-46

message indicator

defined 34

message waiting indicator

illustration 33

micro-browser

animation 70

Browser Menu

70
defined 69
functions 69
go back to previous

page 70
picture 70
sound 70
starting 69

microphone 1
mindblaster 71
moto GP 72
my tones 73

N

navigation key 1
network settings 62
numeric text mode 41

O

1-touch dial

defined 46
setting preference 46

using 46
optional accessory, defined 21
optional feature, defined 21
outbox 50

P

passwords

changing 64

default 64

if you forget

a password 64

phone

accessories, optional 21

accessories, standard 21

connecting to external

device 61
date, setting 36
erase user-entered

information 39
frequency, changing 62
locking 63
network settings 62
1-touch dial 46
passwords 64
reset all options 39
speed dial, using 46
startup greeting 37
text entry indicator 34

Index - 83

time, setting 36
unlock code 64
unlocking 30, 63

phone number

redialing 43
storing in phonebook 54

phonebook

dialing a number 55
editing an entry 56
email address 53
entry name 53
fields 53
icon ID 55
number type indicator 53
1-touch dial 46
phone number 53
speed dial number 46, 55
speed dial, using 46
storing an entry 54
voice name indicator 53

Phonebook Menu

53

picture

storing 70

PIN code

activating/deactivating 64
protecting the SIM card 64
unblocking 65

PIN2 code 59

profile

customising 38
setting 38

PUK code 65

R

receiving a call 31
redial

busy number 43

reminders

setting 68
text message 68

voicemail message 68
resetting display 27
right soft key

functions 1
ring alert

creating 73

indicators 35, 37

setting 38

type, selecting 38

volume, adjusting 30
ring and vibrate alert

indicator 35, 37
roam indicator

defined 34

illustration 33

84 - Index

S

scroll feature 38
send key 1, 31
service indicator

illustration 33
short message service.
See text message
signal strength indicator

defined 33

illustration 33
silent alert indicator 35, 37
SIM applications 74

SIM Blocked

message 29, 65

SIM card

applications 74

defined 22

precautions 22

protecting 64

SIM Blocked

message 29, 65

SIM Disabled

message 65

unblocking 65

SIM Disabled

message 65

SIM PIN code

activating/deactivating 64

protecting the SIM card 64

unblocking 65
SIM PIN2 code 59
SMS. See text message
snood 21 72
soft keys

illustration 1

soft ring alert 35, 37
sound

storing 70

speed dial

changing number 55
number, defined 46
using 46

T

text

browse mode 41
character chart 40
entering from keypad 40
entry mode, changing 41
iTAP software predictive

text entry 42

numeric mode 41

text entry indicator

defined 34

text message

receiving 51
reminders 68
sending 49
status 50

text mode, changing 41

Text Msg Menu

options 51
themes 71
time, setting 36
timers 60
transfer a call 48

Index - 85

transmit indicator

defined 34

travel charger, using 28

U

unblocking the SIM card 65
unlock code 63, 64

V

vibrate alert

indicator 35, 37
setting 38
type, selecting 38

voice dial

dialing a number 56

voice name

phonebook indicator 53
voicemail 45-46
volume

earpiece 30

ring 30

W

Web pages 69

86 - Index

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