Motorola C330 Owner's Manual

Welcome

Internal Antenna

Left Soft Key

Perform functions identified by left display prompt.

Menu Key

Open a menu

when you see in the display

Power/End Key

Press & hold to power phone on & off. Press & release to end phone calls, exit menu system.

Microphone

Your C330 Series phone lets you change covers and keypads (see “Changing Your Phone’s Cover” on page 17). Your phone may not appear exactly as the phone image above.

Note that all key locations, sequences and functions remain the same with any of the various covers.

Headset Connector Port

Earpiece

Right Soft Key

Perform functions identified by right display prompt.

Send/Answer Key

Make and answer calls; press in idle to see recent dialed calls.

Navigation Key

Scroll through lists, set volume.

USB Connector Port

Insert data cable.

Power Connector Port

Insert charger.

Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)

www.motorola.com www.motorola.ca

MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: Cover number:

(United States)

(Canada)

Menu Map

Main Menu

• Voice Dial

• Recent Calls

•Chat*

• Media Center

• My Tones

• MotoMixer

• Picture Viewer

• Ring Styles

• Games

• Browser *

• Datebook

• Calculator

• Settings

• (see next page)

• Phonebook

• Web Sessions *

• Messages *

• MyMenu

• SIM Applications *

• Fix Dial

• Service Dial *

•Quick Dial

Note:

This is the standard phone menu layout. Your service provider may change the layout, or feature names. To change the layout yourself, see page 50. Not all features may be available for all users.

optional network, SIM card, or subscriptiondependent features

Shortcuts

In idle, press S up/down: right/left: adjust volume

Display my number: Press

Lock keypad: Press

Go to dialed calls list: Press

Exit menu system: Press

See page 51 for MyMenu Shortcuts

Phonebook

Settings Menu

• Call Forward *

•Voice Calls

• Data Calls

•Fax Calls

• Cancel All

• Forward Status

• Phone Status

• My Tel. Numbers

• Credit Info/Available

• Active Line

• Battery Meter

• Other Information

• In-Call Setup

•In-Call Timer

• Call Cost Setup

• My Caller ID

• Talk and Fax

• Answer Options

• Call Waiting

• Security

• Phone Lock

• Lock Keypad

• Lock Application

• Fixed Dial

• Call Barring

• SIM PIN

•New Passwords

• Other Settings

• Personalize

• Main Menu

•Keys

• Greeting

• Wallpaper

• Screen Saver

•Quick Dial

• Initial Setup

• Time and Date

• 1-Touch Dial

• Backlight

• TTY Setup

•Scroll

• Animation

• Language

•Battery Save

• Contrast

•DTMF

•Master Reset

• Master Clear

•Network

• Car Settings

• Headset

Note:

Not all features

may be available for all users.

optional network, SIM card, or subscriptiondependent features

Contents

Safety and General Information Getting Started

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Changing Your SIM Card . . . . . . . . . . . . . . . . . . . . . . 16

Changing Your Phone’s Cover . . . . . . . . . . . . . . . . . . 17

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . 20

Charging the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . 22

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . 23

Making and Answering Calls . . . . . . . . . . . . . . . . . . . 23

Using Your Phone

Display Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Calling Features

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . 35

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Dialing an Emergency Number . . . . . . . . . . . . . . . . . 36

Inserting Special Characters into Dialing Sequences 37

Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . .39

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . 8

Forwarding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Linking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Barring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . 41

Messages

Sending Messages, Pictures, and Sounds . . . . . . . . 42

Viewing Message Status . . . . . . . . . . . . . . . . . . . . . . 43

Receiving and Reading Messages . . . . . . . . . . . . . . 44

Phonebook

Items in a Phonebook Entry . . . . . . . . . . . . . . . . . . . 46

Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 47

Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 48

Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 49

Customizing Your Phone Settings

Customizing Menus and Display . . . . . . . . . . . . . . . . 50

Using MyMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Getting More Out of Your Phone

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

TTY Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . 54

Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Security

Line Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Locking and Unlocking Your Phone . . . . . . . . . . . . . . 57

Changing Your Unlock Code . . . . . . . . . . . . . . . . . . . 57

Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . 58

Protecting Web Transactions . . . . . . . . . . . . . . . . . . . 59

Personal Organizer Features

Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Alarm Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . 60

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

News and Entertainment

Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Assigning Phone Themes . . . . . . . . . . . . . . . . . . . . . 64

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

MotoMixer Sound Editor . . . . . . . . . . . . . . . . . . . . . . . 66

Creating Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . 67

SIM Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Specific Absorption Rate Data Warranty

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . 68

Safety and General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.

The information provided in this document supersedes the general safety information contained in user guides published prior to July 2000. For information regarding

radio use in a hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction Card, which is included with radio models that offer this capability.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Operational Characteristics

Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF)

Safety and General Information

energy. The phone operates in the frequency range of 880 MHz to 915 MHz and 1710 MHz to 1785 MHz in digital mode.

When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. The output power level typically may vary over a range from 0.0 watts to 1.7 watts for the 900 MHz

band and 0.0 watts to 1.0 watts for the 1800 MHz band in digital mode.

Exposure To Radio Frequency Energy

Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:

•

United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J

•

American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992

•

Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition

•

National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986

•

International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

•

Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999

Safety and General Information

•

Australian Communications Authority Radiocommunications (Electromagnetic Radiation-Human Exposure) Standard 1999

To assure optimal phone performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:

Portable Phone Operation and EME Exposure

Antenna Care

Use only the supplied or an approved replacement

antenna.

attachments could damage the phone and may violate FCC regulations.

Do NOT hold the antenna when the phone is “IN USE”.

Holding the antenna affects call quality and may cause the phone to operate at a higher power level than needed.

Phone Operation

When placing or receiving a phone call, hold your phone as you would a wireline telephone.

the microphone.

Body-Worn Operation

To maintain compliance with FCC/Health Canada RF

Safety and General Information

exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC/ Health Canada RF exposure guidelines. If you do not use one of the Motorola-supplied or approved body-worn accessories, and are not using the phone held in the

Unauthorized antennas, modifications, or

Speak directly into

normal use position,

are at least one inch (2.5 cm) from your body when transmitting.

ensure the phone and its antenna

Data Operation

When using any data feature of the phone, with or without an accessory cable,

at least one inch (2.5 centimeters) from the body.

position the phone and its antenna

Approved Accessories

For a list of approved Motorola accessories, visit our website at

www.motorola.com

Electromagnetic Interference/Compatibility

Note:

Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your phone in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Safety and General Information

Aircraft

When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.

Medical Devices

Pacemakers

The Advanced Medical Technology Association recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States

Food and Drug Administration.

Persons with pacemakers should:

•

ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when the phone is turned ON.

•

NOT carry the phone in the breast pocket.

•

use the ear opposite the pacemaker to minimize the potential for interference.

•

turn the phone OFF immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss

Safety and General Information

alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Safety and General Use While Driving

Check the laws and regulations on the use of phones in the area where you drive. Always obey them.

When using your phone while driving, please:

•

Give full attention to driving and to the road.

•

Use hands-free operation, if available.

•

Pull off the road and park before making or answering a call if driving conditions so require.

Operational Warnings

For Vehicles With an Air Bag

Do not place a portable phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a portable phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your phone prior to entering any area with a potentially explosive atmosphere, unless it is a phone type especially qualified for use in such areas as “Intrinsically Safe.” Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

Note:

The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage

Safety and General Information

facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Blasting Caps and Areas

To avoid possible interference with blasting operations,

turn off your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.

Operational Cautions

Antennas

Do not use any portable phone that has a damaged antenna.

your skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an

Safety and General Information

electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

If a damaged antenna comes into contact with

ITC01-101

Getting Started

What’s in the Box?

Your digital wireless phone has a permanent internal battery, and typically comes equipped with a charger. Other accessory options can customize your phone for maximum performance and portability.

To purchase Motorola Original™ accessories, please contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada.

About This Guide

Optional Features

Features marked with this label are optional network, SIM card, and/or subscriptiondependent features. These features may not be

offered by all service providers in all geographical areas. Contact your service provider for information about availability.

Optional Accessories

Features marked with this label require the use of an optional Motorola Original™ accessory.

Getting Started

Changing Your SIM Card

Your SIM (Subscriber Identity Module) card contains your phone number, service details, and phonebook/message memory. It must be installed in the base of the phone.

Caution:

exposing your SIM card to static electricity, water, or dirt.

Note:

covers and keypads, it may not appear exactly as the phone pictured. All key locations, sequences, and functions remain the same with any of the various covers.

Do not bend or scratch your SIM card. Avoid

Since your C330 Series phone lets you change

To Change Your SIM Card

Press down on the cover release button at the top of your phone

Pull the top of the phone’s back cover to release it

Release button

Getting Started

Slide the metal SIM card holder back to unlock it, then lift up to open it slightly. Remove the old SIM card, if necessary.

SIM card holder

To Change Your SIM Card

Insert the new SIM card in the holder with the cut corner on the upper left and the gold plate facing down.

Close the SIM card holder and slide it forward to lock it.

SIM card

Changing Your Phone’s Cover

Note:

Since your C330 Series phone lets you change covers and keypads, it may not appear exactly as the phone pictured. All key locations, sequences, and

Getting Started

functions remain the same with any of the various covers.

To Remove a Cover and Keypad

Press down on the cover release button at the top of your phone.

Pull the top of the phone’s back cover to release it.

Note:

If your cover has a removable side band, remove it at this point.

Pull the side tabs away from the phone, then

Lift up on the lanyard loop to pull the phone out of the front cover.

Note:

Always use Motorola Original™ covers. The phone

Getting Started

warranty does not cover damage caused from using non-Motorola accessories.

Release button

Side band

Lanyard loop

Side tabs

Always use the keypad and side band (if applicable) that matches the new cover.

To Install a Cover and Keypad

Slide the top of the phone into the top of the new front cover.

Press the bottom of the phone into the front cover until the side tabs snap into place.

Note:

If your cover has a removable side band, attach it at this point.

Insert the bottom of the back cover.

Press the top of the back cover down until it hooks over the cover release button.

Side tabs

Getting Started

Resetting Your Phone

If your phone becomes frozen on a single display, error message, or power up, reset your phone as follows:

To Reset Your Phone

Remove your phone’s back and front cover as described in “Changing Your Phone’s Cover” on page 17.

Use a small object to press the Reset button on the front of your phone.

Your phone display should be restored.

Replace your phone’s cover.

Reset button

Charging the Phone

Your phone has a built-in battery. Before you can use your phone, you need to fully charge the battery, as indicated by the following instructions. Some batteries perform best

Getting Started

after several full charge/discharge cycles.

To Charge the Phone

Plug the travel charger into the middle jack on the bottom of your phone.

Plug the other end of the travel charger into the appropriate electrical outlet.

When your phone indicates that it is fully charged ( charger.

Note:

When you charge the battery, the battery level indicator in the upper right corner of the display shows how much of the charging process is complete. See the “Battery Level Indicator” item on page 25.

Charge Complete

), remove the travel

Battery Use

Your C330 Series phone has a permanent internal battery. To maximize your battery’s performance:

•

Always use Motorola Original™ battery chargers. The phone warranty does not cover damage caused from using non-Motorola battery chargers.

•

New phones or phones that have been stored for long periods of time may require a longer initial charge time.

•

Maintain the phone at or near room temperature when charging.

Getting Started

•

Do not expose phones to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.

Turning Your Phone On

To Turn Your Phone On

Press and hold O (the End/Power key)

If necessary, enter your SIM card PIN code and press

(+) to unlock your SIM card

Note:

If you enter an incorrect PIN code three times in a row, your SIM card is disabled and your phone displays the message (For more information, see “Protecting the SIM Card” on page 58.)

If necessary, enter your four-digit unlock code

Getting Started

and press

Note:

(For more information, see “Locking and Unlocking Your Phone” on page 57.)

(+) to unlock your phone

The unlock code is originally set to 1234.

End/ Power Key

SIM Blocked

Adjusting the Volume

You can adjust your phone’s earpiece and ring tone volume by pressing right and left on the

When You Can Adjust

you are in a call earpiece speaker volume the display is idle ring tone volume

Making and Answering Calls

This section summarizes the most basic calling features. For more features, see “Calling Features” on page 35.

Making a Call

There is a built-in antenna in the top of your phone. Do not block the antenna while you are on a call.

To call a number, your phone must:

•

be turned on and unlocked

•

have a SIM card inserted and unlocked

•

have a network connection with adequate signal strength

Built-in antenna

Getting Started

+ 51 hidden pages