Perform functions
identified by left
display prompt.
Menu Key
Open a menu
M
when you see
in the display
Power/End Key
Press & hold to
power phone on
& off.
Press & release to
end phone calls,
exit menu system.
Microphone
Your C330 Series phone lets you change covers and keypads (see
“Changing Your Phone’s Cover” on page 17). Your phone may not
appear exactly as the phone image above.
Note that all key locations, sequences and functions remain the
same with any of the various covers.
Headset Connector
Port
Earpiece
Right Soft Key
Perform functions
identified by right
display prompt.
Send/Answer Key
Make and answer
calls; press in idle
to see recent
dialed calls.
Navigation Key
Scroll through lists,
set volume.
USB Connector Port
Insert data cable.
Power Connector Port
Insert charger.
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
This is the
standard phone menu
layout. Your service
provider may change the
layout, or feature names.
To change the layout
yourself, see page 92.
Not all features may be
available for all users.
*
optional network, SIM
card, or subscriptiondependent features
Shortcuts
In idle, press S
up/down:
right/left: adjust volume
Display my number:
Press
Lock keypad:
Press
Go to dialed calls list:
Press
Exit menu system:
Press
See page 93 for
MyMenu Shortcuts
Phonebook
M#
M*
N
O
3
Settings Menu
• Call Forward *
•Voice Calls
• Data Calls
•Fax Calls
• Cancel All
• Forward Status
• Phone Status
• My Tel. Numbers
• Credit Info/Available
• Active Line
• Battery Meter
• Other Information
• In-Call Setup
•In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Fixed Dial
• Call Barring
• SIM PIN
•New Passwords
• Other Settings
• Personalize
• Main Menu
•Keys
• Greeting
• Wallpaper
• Screen Saver
*
*
*
*
*
*
•Quick Dial
• Initial Setup
• Time and Date
• 1-Touch Dial
• Backlight
• TTY Setup
•Scroll
• Animation
• Language
•Battery Save
• Contrast
•DTMF
•Master Reset
• Master Clear
•Network
• Car Settings
• Headset
Note:
Not all features
*
*
may be available for all
users.
*
optional network, SIM
card, or subscriptiondependent features
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
The information provided in this document supersedes
the general safety information contained in user guides
published prior to July 2000. For information regarding
radio use in a hazardous atmosphere please refer to
the Factory Mutual (FM) Approval Manual Supplement or
Instruction Card, which is included with radio models that
offer this capability.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF)
Safety and General Information
energy. The phone operates in the frequency range of 824
MHz to 849 MHz and 1850 MHz to 1910 MHz in digital
mode.
When you communicate with your phone, the system
handling your call controls the power level at which your
phone transmits. The output power level typically may vary
over a range from 0.0 watts to 1.0 watts for the 800 MHz
8
band, and 0.0 watts to 1.0 watts for the 1900 MHz band in
digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
•
United States Federal Communications
Commission, Code of Regulations; 47 CFR part 2
sub-part J
•
American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers (IEEE)
C95. 1-1992
•
Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
•
National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
•
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•
Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300
GHz, 1999
Safety and General Information
•
Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation-Human Exposure) Standard 1999
9
To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna.
attachments could damage the phone and may violate
FCC regulations.
Do NOT hold the antenna when the phone is “IN USE”.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone.
the microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF
Safety and General Information
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case,
or body harness for this product. Use of
non-Motorola-approved accessories may exceed FCC/
Health Canada RF exposure guidelines. If you do not use
one of the Motorola-supplied or approved body-worn
accessories, and are not using the phone held in the
10
Unauthorized antennas, modifications, or
Speak directly into
normal use position,
are at least one inch (2.5 cm) from your body when
transmitting.
ensure the phone and its antenna
Data Operation
When using any data feature of the phone, with or without
an accessory cable,
at least one inch (2.5 centimeters) from the body.
position the phone and its antenna
Approved Accessories
For a list of approved Motorola accessories, visit our
website at
www.motorola.com
.
Electromagnetic Interference/Compatibility
Note:
Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately
shielded, designed, or otherwise configured for
electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted
notices instruct you to do so. Hospitals or health care
facilities may be using equipment that is sensitive to
external RF energy.
Safety and General Information
Aircraft
When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in
accordance with applicable regulations per airline crew
instructions.
11
Medical Devices
Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches
(15 centimeters) be maintained between a handheld
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United States
Food and Drug Administration.
Persons with pacemakers should:
•
ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the
phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
use the ear opposite the pacemaker to minimize the
potential for interference.
•
turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss
Safety and General Information
alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to
assist you in obtaining this information.
12
Safety and General Use While Driving
Check the laws and regulations on the use of phones in
the area where you drive. Always obey them.
When using your phone while driving, please:
•
Give full attention to driving and to the road.
•
Use hands-free operation, if available.
•
Pull off the road and park before making or
answering a call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag
or in the air bag deployment area. Air bags inflate with
great force. If a portable phone is placed in the air bag
deployment area and the air bag inflates, the phone may
be propelled with great force and cause serious injury to
occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a
potentially explosive atmosphere, unless it is a phone type
especially qualified for use in such areas as “Intrinsically
Safe.” Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury or even
death.
Note:
The areas with potentially explosive atmospheres
referred to above include fueling areas such as below
decks on boats, fuel or chemical transfer or storage
Safety and General Information
13
facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders, and any
other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive
atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations,
turn off your phone when you are near electrical
blasting caps, in a blasting area, or in areas posted:
“Turn off two-way radio.” Obey all signs and
instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna.
your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an
Safety and General Information
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container
with metal objects.
If a damaged antenna comes into contact with
14
Getting Started
What’s in the Box?
Your digital wireless phone has a permanent internal
battery, and typically comes equipped with a charger.
Other accessory options can customize your phone for
maximum performance and portability.
To purchase Motorola Original™ accessories, please
contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
About This Guide
Optional Features
Features marked with this label are optional
network, SIM card, and/or subscriptiondependent features. These features may not be
offered by all service providers in all
geographical areas. Contact your service provider for
information about availability.
Optional Accessories
Features marked with this label require the use of
an optional Motorola Original™ accessory.
Getting Started
15
Changing Your SIM Card
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and phonebook/message
memory. It must be installed in the base of the phone.
Caution:
exposing your SIM card to static electricity, water, or dirt.
Note:
covers and keypads, it may not appear exactly as the
phone pictured. All key locations, sequences, and
functions remain the same with any of the various covers.
Do not bend or scratch your SIM card. Avoid
Since your C330 Series phone lets you change
To Change Your SIM Card
1
Press down on the
cover release
button at the top of
your phone
2
Pull the top of the
phone’s back
cover to release it
Release
button
12
Getting Started
16
3
Slide the metal
SIM card holder
back to unlock it,
then lift up to open
it slightly. Remove
the old SIM card, if
necessary.
SIM
card
holder
3
To Change Your SIM Card
4
Insert the new SIM
card in the holder
with the cut corner
on the upper left
and the gold plate
facing down.
5
Close the SIM
card holder and
slide it forward to
lock it.
SIM card
4
Changing Your Phone’s Cover
Your phone uses a convertible cover, keypad, and (in
some cases) side band that you may replace to
completely change its appearance.
Note:
Since your C330 Series phone lets you change
covers and keypads, it may not appear exactly as the
Getting Started
17
phone pictured. All key locations, sequences, and
functions remain the same with any of the various covers.
To Remove a Cover and Keypad
1
Press down on the
cover release
button at the top of
your phone.
2
Pull the top of the
phone’s back
cover to release it.
Note:
If your cover
has a removable
side band, remove
it at this point.
3
Pull the side tabs
away from the
phone, then
4
Lift up on the
lanyard loop to pull
the phone out of
the front cover.
Release
button
Side
band
12
Lanyard loop
4
3
Side tabs
Getting Started
Note:
Always use Motorola Original™ covers. The phone
warranty does not cover damage caused from using
non-Motorola accessories.
18
Always use the keypad and side band (if applicable) that
matches the new cover.
To Install a Cover and Keypad
Note:
If your phone
has an end cap, install
it before attaching the
front cover.
1
Slide the top of the
phone into the top
of the new front
cover.
2
Press the bottom
of the phone into
the front cover
until the side tabs
snap into place.
Note:
If your cover
has a removable
side band, attach it
at this point.
3
Insert the bottom
of the back cover.
4
Press the top of
the back cover
down until it hooks
over the cover
release button.
1
2
Side tabs
4
3
Getting Started
19
Resetting Your Phone
If your phone becomes frozen on a single display, error
message, or power up, reset your phone as follows:
To Reset Your Phone
1
Remove your phone’s back and front cover as
described in “Changing Your Phone’s Cover” on
page 17.
2
Use a small object
to press the Reset
button on the front
of your phone.
Your phone
display should be
restored.
3
Replace your phone’s cover.
Reset
button
Charging the Phone
Your phone has a built-in battery. Before you can use your
phone, you need to fully charge the battery, as indicated by
the following instructions. Some batteries perform best
Getting Started
after several full charge/discharge cycles.
20
To Charge the Phone
1
Plug the travel
charger into the
middle jack on
the bottom of
your phone.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates that it is fully
charged (
charger.
Note:
When you charge the battery, the battery level
indicator in the upper right corner of the display shows
how much of the charging process is complete. See the
“Battery Level Indicator” item on page 26.
Charge Complete
), remove the travel
Battery Use
Your C330 Series phone has a permanent internal battery.
To maximize your battery’s performance:
•
Always use Motorola Original™ battery chargers. The
phone warranty does not cover damage caused from
using non-Motorola battery chargers.
•
New phones or phones that have been stored for long
periods of time may require a longer initial charge
time.
•
Maintain the phone at or near room temperature when
charging.
Getting Started
21
•
Do not expose phones to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
Turning Your Phone On
To Turn Your Phone On
1
Press and hold O (the
End/Power key)
2
If necessary, enter your SIM card PIN code and
press
OK
(+) to unlock your SIM card
Note:
If you enter an incorrect PIN code three
times in a row, your SIM card is disabled and
your phone displays the message
(For more information, see “Protecting the SIM
Card” on page 114.)
3
If necessary, enter your four-digit unlock code
Getting Started
and press
Note:
(For more information, see “Locking and
Unlocking Your Phone” on page 110.)
OK
(+) to unlock your phone
The unlock code is originally set to 1234.
End/
Power Key
SIM Blocked
.
22
Adjusting the Volume
You can adjust your phone’s earpiece and ring tone
volume by pressing right and left on the
When You Can Adjust
you are in a callearpiece speaker volume
the display is idlering tone volume
S
:
Making and Answering Calls
This section summarizes the most basic calling features.
For more features, see “Calling Features” on page 45.
Making a Call
There is a built-in antenna in the top
of your phone. Do not block the
antenna while you are on a call.
To call a number, your phone must:
•
be turned on and unlocked
•
have a SIM card inserted and unlocked
•
have a network connection with adequate signal
strength
Built-in antenna
Getting Started
23
To Make a Call
1
Enter the number with the keypad keys (up to 40
digits)
Note:
If you make a mistake, press
to delete the last digit, or press and hold
DELETE
(-) to clear all digits.
2
Press N(send key) to make the call
3
Press O(end key) when the call is done.
Note:
You can make an emergency call even when the
phone is locked, or when a SIM card is not inserted. See
“Dialing an Emergency Number” on page 48.
DELETE
Answering a Call
To answer a call, your phone must:
•
be turned on and unlocked
•
have a SIM card inserted and unlocked
•
have a network connection with adequate signal
strength
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
Getting Started
To Answer a Call
Press N or
1
2
Press O (end key) when the call is done.
ANSWER
(+)
(-)
24
Using Your Phone
See page 1 for a diagram of basic phone components.
Display Symbols
The top section of the display shows phone status
indicators. The following illustration shows some of the
common indicators that you may see at the top of the
display when using your phone.
Messages, phone numbers, and menu options appear in
the middle of the display. Text labels at the bottom corners
of the display show the current soft key functions. A
(menu) indicator in the bottom center of the display
indicates that you can open the main menu or a feature
sub-menu to see more options. For more information
about the soft key and menu key labels, see “Using the
Menu” on page 28.
Some of the phone functions described in this guide
must be performed from the idle display. The term idle display refers to the standard display that you see
when your phone is on and ready to use, when you are
not on a call or using the menu system.
M
Using Your Phone
25
➍
➋
Service
Indicator
➊
Signal
Strength
Indicator
➒
Alert Type
Indicator
Clock
➊
Signal Strength Indicator
phone’s connection with the network.
➌
In Use
Indicator
5v O, õ=E
x
MYMENUMESSAGE
➑
Roam
Indicator
12:00
M
Menu Indicator
Shows the strength of your
➎
Text Entry
Indicator
(if applies)
➏
Message
Indicator
➐
Battery
Level
Indicator
Strong
You cannot make or answer calls when the “no signal”
Using Your Phone
indicator is displayed.
data connection is active. The indicator does not mean
that you are in a call; only that you are registered on the
network via a GPRS connection.
➌
In Use Indicator
and when you have a secure (
connection.
26
5 4 3 2 1 j
➋
Service Indicator
GPRS connection (
data transfer speeds, and your service
provider may indicate when a GPRS packet
Indicates when a call is in progress,
Indicates if you have a
v
). GPRS allows faster
G
) or unsecure (F)
No signal
➍
Roam Indicator
uses another network system outside your
home network. When you leave your home
network area, your phone roams or seeks
another network. Icons here can also indicate your text
entry mode (alpha, numeric, symbol, etc.)
➎
Text Entry Indicator
whenever you are in a text editor (Tap, iTap, etc.). See
“Entering Text” on page 38.
➏
Message Indicator
have an active Chat session, or when you have
a new voice or text message waiting.
➐
Battery Level Indicator
left in your battery. The more bars visible, the greater the
charge.
Appears when your phone
Indicates your Text Entry Method
Indicates when you
Shows the amount of charge
Using Your Phone
High
Recharge your battery as soon as possible when you
see the
low battery alert.
Note:
indicator instead shows how much of the charging process
is complete. See “Charging the Phone” on page 20.
➑
Menu Indicator
open a menu. See “Using the Menu” on page 28.
E
D
C
Low Battery
When you charge the phone, the battery level
warning message and hear the
Indicates that you can press M to
B
Low
27
➒
Alert Type Indicator
profile. The default alert setting is loud ring.
w
= loud ring
y
=vibrate
t
= silent
Shows the current selected alert
x
= soft ring
= vibrate and ring
Using the Menu
Navigating to a Feature
You can access many of your phone’s features by using
these keys to move through the menu system:
This guide shows how to navigate to a menu feature as
follows:
Find the Feature
Using Your Phone
The > symbol means that you should scroll to and select
the feature. This example shows that you should press
scroll to and select
select
Dialed Calls
28
M
>
Recent Calls
>
Dialed Calls
Recent Calls
to see the dialed calls list.
, then scroll to and
M
,
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