Motorola C115 User Manual

C115
Welcome
.
Ear Piece
Listen to your
voice calls and
messages.
Left Soft Key
Perform functions
identified by left
display prompt.
Send/Answer Key
Make and answer
calls. Press in idle
screen to see the
recent dialed calls.
Headset Connector Port
Antenna
Enclosed on the top­back of the phone.
Menu Key
Open a menu when you see
in the display.
Right Soft Key
Perform functions identified by right display prompt.
Power/End Key
Press & hold to turn on/off the phone. Press & release to end phone calls, exit menu system.
Navigation Key
Scroll through lists, set volume.
Microphone
Power Connector Port
Insert charger.
1
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
886-2-2705-1811(TW)
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)
www.motorola.com.tw (TW) www.motorola.com www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2004
Caution:
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
(United States)
(Canada)
2
Contents
Safety and General Information Getting Started
Package Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing Your SIM Card and Battery. . . . . . . . . . . . . . 15
Charging Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turning On/Off Your Phone. . . . . . . . . . . . . . . . . . . . . . 15
Learning to Use Your Phone
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 16
Symbols on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calling Features
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . 26
Redialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using My Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . 27
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . 28
Dialing International Numbers. . . . . . . . . . . . . . . . . . . . 28
Inserting Special Characters into Dialing Sequences . . 29
Viewing the Received Calls or Dialed Calls List . . . . . . 29
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 31
Entering Numbers in the Notepad. . . . . . . . . . . . . . . . . 32
Attaching a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . 16
3
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Forwarding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Barring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lock/ Unlock the Keypad . . . . . . . . . . . . . . . . . . . . . . . . 41
Messages
Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing Message Status. . . . . . . . . . . . . . . . . . . . . . . . . 44
Receiving and Reading Messages . . . . . . . . . . . . . . . . . 44
Replying to Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Locking or Deleting a Text Message. . . . . . . . . . . . . . . . 45
Phonebook
Storing a Phonebook Entry. . . . . . . . . . . . . . . . . . . . . . . 47
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 49
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 49
Sorting and Copying Phonebook Entries . . . . . . . . . . . . 50
Checking Phonebook Capacity. . . . . . . . . . . . . . . . . . . . 51
Personalizing Your Phone
Customizing Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Redefining Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Selecting a Different Language. . . . . . . . . . . . . . . . . . . . 54
Using MyMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Getting More Out of Your Phone
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Managing Your Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . . . 57
4
Personal Organizer Features
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Security
Games Troubleshooting Specific Absorption Rate Data
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . 66
Changing Your Unlock Code. . . . . . . . . . . . . . . . . . . . . 67
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 68
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
. . . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . . 77
5
Menu Map
Main Menu
•Messages
• Phonebook
• Recent Calls
•Games
• MyMenu
• Ring Styles
•Alarm Clock
• Settings
•More
•Quick Dial
Note:
The Main Menu above represents the standard phone menu layout. You or your service provider may have changed the order of the menu layout or changed the feature names. Not all features may be available for all users.
Shortcut
In idle, press up or down to open phonebook, right or left to adjust volume.
Go to
Dialed Calls
: press . Exit the menu system: press .
6
Settings Menu
• Call Forward *
•Voice Call
•Cancel All
• Forward Status
• Phone Status
• My Tel. Numbers *
• Active Line
• Battery Meter
• In-Call Setup
• In-Call Timer
• Call Cost Setup *
• My Caller ID
• Answer Options
• Call Waiting
• Auto Redial
• Security
• Phone Lock
• Lock Keypad
•Fixed Dial
• Call Barring *
•SIM PIN
• New Passwords
• Other Settings*
• Personalize
• Main Menu
•Keys
•Greeting *
• Quick Dial *
• Initial Setup
• Time and Date
• Power On/Off
• 1-Touch Dial
• Backlight
•Scroll
• Animation
• Language
• Battery Save
• Contrast
•DTMF
•Master Reset
• Network
• New Network
• Network Setup
• Avail. Networks
• My Network List
• Service Tone
• Call Drop Tone
• Band Selection
• Headset
• Auto Answer
* Optional Network, SIM card,
or subscription-dependent features.
7
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures.
Phone Operation
When placing or receiving a phone call, hold your phone as you would a wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its
8
antenna are at least 1 inch (2.5 centimeters) from your body when transmitting.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries and antennas, may cause your phone to exceed RF energy exposure guidelines. For a list of approved Motorola accessories, visit our website at
www.Motorola.com
.
RF Energy Interference/Compatibility
Note:
Nearly every electronic device is susceptible to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker.
Persons with pacemakers should:
ALWAYS keep the phone more than 6 inches (15 centimeters) from your pacemaker when the phone is turned ON.
NOT carry the phone in the breast pocket.
9
Use the ear opposite the pacemaker to minimize the potential for interference.
Turn OFF the phone immediately if you have any reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where you drive. Always obey them.
When using your phone while driving, please:
Give full attention to driving and to the road.
Use handsfree operation, if available.
Pull off the road and park before making or answering a call if driving conditions so require.
Responsible driving best practices may be found in the “Wireless Phone Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart
.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be
10
propelled with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
Note:
The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
Use only Motorola original batteries
Symbol Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a fire.
11
Symbol Definition
Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Your battery or phone should not be thrown in the trash.
LiIon BATT
Your phone contains an internal lithium ion battery.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when watching television or playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone. (The flashing-lights feature is not available on all products.)
Parents should monitor their children's use of video game or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety precautions:
Do not play or use a flashing-lights feature if you are tired or need sleep.
Take a minimum of a 15-minute break hourly.
Play in a room in which all lights are on.
Play at the farthest distance possible from the screen.
12
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders:
Take a minimum 15-minute break every hour of game playing.
If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.
If you continue to have sore hands, wrists, or arms during or after play, stop playing and see a doctor.
Dual Band
The specification of 900/1800 is for European Frequency bands and 850/ 1900 for North American frequency bands.
13
Getting Started
Package Content
Your wireless phone comes with a replaceable internal battery and is typically equipped with a charger. Other accessory can customize your phone to its maximum performance and portability.
About This Manual
Optional Features
Getting Started
Features marked with this label are optional network, SIM card, and/or subscription­dependent features. All service providers in all
geographical areas may not offer these features. Contact your service provider for information about availability.
Optional Accessories
Features marked with this label require the use of an optional Motorola OriginalTM accessory.
14
Changing Your SIM Card and Battery
Your SIM (Subscriber Identity Module) card contains your phone number, service details and phonebook/ message memory. It must be installed in your phone by placing it in the defined SIM card slot on your phone (located on the back of your phone underneath the replaceable battery).
Charging Your Phone
Before using the phone, you need to charge the battery. To ensure better performance of the battery, you may have several full charge/discharge cycles.
To charge your phone, you may plug the travel charger into the right jack on the bottom of your phone. Plug the other end of the travel charger into the appropriate electrical outlet. After the phone is fully charged with a display of Battery Full, you may remove the charger.
Turning On/Off Your Phone
To turn on/off your phone, press and hold . If necessary, enter your SIM card PIN code and press OK. (Note that after you enter an incorrect code 3 times, your SIM card is disabled and the phone displays necessary, enter your 4-digit code and press your phone. (Note that the default unlock code is set to
1234.)
SIM Blocked
OK
to unlock
. If
Getting Started
15
Learning to Use Your Phone
Adjusting the Volume
When you are in a call, adjust the earpiece speaker
volume (if your accessory earpiece allows you to do so).
When the phone display is in idle, press the
navigation key right or left. By press to the very left, you may mute the phone or turn the phone to the vibrate mode.
Making and Answering Calls
To make a call
keys. (Press erase all digits.) You may press Send key to make the call and End key when the call is done. To make a call from the phonebook, see Phonebook on Page 47.
To answer a call
Learning to Use Your Phone
call and the End key to end the call. Or, you may apply the any key answer function.
Find the Feature
16
, you may enter the number with keypad
Delete
to erase the last digit, or hold
, press the Send/Answer key to receive a
>
Settings
>
In Call
>
Answer Option
>
Any Key Answer
Delete
to
Symbols on the Screen
r
o
Signal Strength Indicator
n
Alert Type Indicator
n
Alert Type Indicator
profile. The default alert setting is loud ring.
o
Signal Strength Indicator
phone's connection with the network.
p
In use Indicator
and when you have a secure or insecure connection.
q
Roam Indicator
another network system outside your home network. Icon here can also indicate your text entry mode, alpha, numeric, symbol and etc.
r
Message Indicator
voice or text message waiting.
p
In use Indicator
indicates when a call is in progress,
appears when your phone uses
q
Roam Indicator
shows the current selected alert
shows the strength of your
appears when you have a new
Message Indicator
]
Battery Level Indicator
^
Clock
_
Menu Indicator
Learning to Use Your Phone
]
Battery Level Indicator
left in your battery. The more the bars, the greater the charge.
^
Clock
the Time and Date.
displays the real time. See page 20 for setting
shows the amount of charge
17
_
Menu Indicator
Menu to open the system menu.
indicates that you may press Main
Using the Menu
Navigating to a Feature
To access many of your phone's features, you may use these keys to move through the menu system:
Right Soft Key
on the bottom right of the screen.
Left Soft Key
the bottom left of the screen.
Press to apply the function indicated
Press to apply the function indicated on
Send/Answer Key
recent dialed calls.
Power/ End Key
Or press to end calls and exit menus.
Navigation Key
feature values.
The following example demonstrates how to select a feature and enter information:
Learning to Use Your Phone
18
Find the Feature
Press and scroll to the detailed call list.
Make and answer calls, and view
Press & hold to turn on/off the phone.
Scroll through menus/lists, and set
>
Recent Calls
>
Dialed Calls
Recent Calls
, and select
Dialed Calls
to see
Selecting a Feature
You may need to select a feature from a list. Some features require you to select an item from a list, and you may:
Press
Back
to go back to the previous screen. Scroll up or
down through the items. Press highlighted item. Or press again to enter the available
sub-menu.
View
to see the details of the
Entering Feature Information
Features such as enter detailed information.
Press
Cancel
Note: OK appears when you enter information. Press it to
save the information.
Press
Change
up or down through the numeric items.
Enter numbers or text with the keypad.
When an item contains values, press or to scroll left or right and select the value.
Phonebook
to exit the menu without making changes.
to edit the selected item. Also, you may scroll
and
Greeting
require you to
Learning to Use Your Phone
19
Setting Up Your Phone
A variety of phone settings are offered to suit your needs.
Setting the Time and Date
Find the Feature
>
Settings
>
Other Settings
>
Initial Setup
>
Time and Date
Changing Personal Greetings
Find the Feature
Choosing Alert and Ring Tones
Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert. You can select one of five different alert profiles: and
Silent
.
Each alert profile contains settings for ringer and keypad
Learning to Use Your Phone
volume. It also includes alert tone settings for different events: incoming calls, text messages, voicemail messages, alarms, and reminders. You can modify the setting in each profile.
Loud Ring, Soft Ring, Vibrate, Ring & Vibrate
>
Settings
>
Other Settings
>
Personalize
>
Greeting
,
20
To choose alert profile:
Find the Feature
>
Ring Styles
> desired profile >
Confirm
To customize your alert profile
, your phone notifies you
of specific events:
Find the Feature
>
Ring Styles
> desired event >
Confirm
> alert for event >
Confirm
Setting Backlight
To set the time span that the display backlight lasts:
Find the Feature
>
Settings
>
Other Settings
>
Initial Setup
>
Backlight
Setting Contrast
To set the amount of contrast of your display:
Find the Feature
>
Settings
>
Other Settings
>
Initial Setup
>
Contrast
Learning to Use Your Phone
21
Setting Display Scrolling
To set the cursor to either stop or wrap around when it reaches the top or end of a list:
Find the Feature
Setting Display Animation
To turn on/off the animation (to conserve the battery):
Find the Feature
Setting Battery Save
To conserve the phone's power usage:
Find the Feature
Learning to Use Your Phone
>
Settings
>
Other Settings
>
Initial Setup
>
Scroll
>
Settings
>
Other Settings
>
Initial Setup
>
Animation
>
Settings
>
Other Settings
>
Initial Setup
>
Battery Save
22
Resetting all Options
To restore all options to factory default values, except for unlock code, security code, and lifetime timer:
Find the Feature
>
Settings
>
Other Settings
>
Initial Setup
>
Master Reset
Setting Up Your Phone for Optional Handsfree Use
A phone headset enables you to use your phone without using your hands. This accessory provides an alternative way for you to use your phone without using your handset.
Note:
The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
Find the Feature
>
Settings
>
Other Settings
>
Headset
>
Auto Answer
Learning to Use Your Phone
23
Entering Text
The default Tap Method makes it easy for you to enter names, numbers and text messages on your phone. You can enter all characters (letters, numbers, and symbols) using the standard tap method.
To enter text with the tap method
or more times to cycle through characters. Release the
key to enter the displayed character. Press you are finished editing.
To switch from iTAP mode to TAP mode, press then confirm the item you would like to apply.
, press a number key 1
OK
Character Chart
Use this chart as a guide for entering spaces, numbers, letters, symbols, and other characters with the Tap Method text mode. Press the same key repeatedly to cycle through available characters.
+ - 0 x * / \ [ ] = > < #
. 1 ? ! , @ _ & ~ : ; " - ( ) '
Learning to Use Your Phone
¿ ¡ % £ $ ¥ a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
§
when
and
24
t u v 8
w x y z 9
Capitalization and Add a Space
Press To
(up/down)
change the words to initial character capitalized, all uppercase characters, or all lowercase characters
Add a Space
Delete Letters and Words
Action
Press
Delete
to delete 1 letter at a time.
Press and hold
Note:
Sizes of characters may vary from one language from another.
Delete
to delete the entire message.
Learning to Use Your Phone
25
Calling Features
This chapter describes features related to making and answering calls.
Displaying Your Phone Number
From the idle display:
Action
Press > your phone number.
Your phone number must be programmed on your SIM card in order to use this feature.
When you are on a call:
Calling Features
Action
Press >
Redialing a Number
You can redial a previously dialed phone number, whether the call was connected or busy. From the idle display:
Settings
>
Phone Status
My Tel. Numbers
>
My Tel. Numbers
to see your phone number.
to see
26
Press To
1
go directly to the dialed calls list
Press To
2
>
Recent calls
>
Received Calls
Dialed Calls or Notepad
3
scroll to the entry you want to call
,
redial the highlighted number
Using My Caller ID
The calling line identification (caller ID) feature lets you see who is calling before answering.
If the caller’s name is stored in your phonebook, the phone automatically displays the
Otherwise, the phone displays the caller's phone number.
If caller ID information is not available, your phone displays
Incoming Call
.
Name
.
Terminating an Incoming Call
While the phone is ringing or vibrating:
Press To
or
IGNORE
Depending on your phone settings and the type of subscription you have, the call may be forwarded to another number, go directly to Voice Mail, or the caller may hear a busy signal.
cancel the incoming call
Calling Features
27
Dialing an Emergency Number
Your service provider programs one or more emergency phone numbers (such as 112 or 911) that you can call under any circumstances. You can dial and call the emergency number even when your phone is locked, when you are prompted to enter a code or password, when the SIM card is not inserted in your phone, or when the SIM card is blocked or disabled.
Note:
Emergency numbers vary by country. Your phone's
emergency number(s) may not work in all locations.
To call the emergency number at any time:
Press To
1
keypad keys dial the emergency number
(such as 112) call the emergency number
Calling Features
2
Dialing International Numbers
To dial the local international access code:
28
Action
Press for 2 seconds to insert the international access code for the country from which you are dialling.
Inserting Special Characters into Dialing Sequences
In addition to pressing numbers on your keypad, you can insert special characters in a phone number.
While dialing (with digits visible in the display), you can press Main Menu to insert one of the following (by
pressing two times,
the display):
Option Description
Insert Pause (insert a
Insert Wait (insert a
p
)
w
)
p
shows, three times, w shows in
Your phone waits until the call connects before it dials the next digit(s) in the series.
Your phone waits until the call connects, then prompts you for confirmation before it dials the next digit(s).
Viewing the Received Calls or Dialed Calls List
Your phone keeps lists of the numbers from calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new ones are added. Each entry tells you the person's number (or name, if available) and whether the call connected or not. You can call, store, or delete the numbers on these lists.
Calling Features
29
Shortcut:
Press to go directly to the dialed calls list
from the idle display.
To open the recent calls menu:
Calling Features
Find the Feature
>
Recent Calls
Press To
1
>
Recent Calls
2
Select
select
3
highlight entry scroll to an entry you want to
scroll to
Calls
Received Calls
Received Calls
or
or
Dialed Calls
call, store, or delete
Note:
If an entry is in bold print, it means the call connected.
4
call the entry’s number
Note:
Press and hold for 2 seconds to send the entry number as DTMF tones.
or
press
View
or
details or
to see the entry's
Store
to save the entry's details in the phonebook
or
open the perform other procedures as
Last Calls Menu
described in the following list
Dialed
to
30
The
Last Calls
menu includes the following options:
Option Description
Store
Create a phonebook entry
with the selected number in the No. field. (This option does not appear if appears above the keys, or if the number is already stored as a phone book entry.)
Delete
Delete the entry. (This option
does not appear if appears above the key.)
Delete All
Delete all entries in the
current list.
Hide ID/ Show ID
Hide or show your caller ID
for the next call.
Send Message
Create a new text message,
with the selected number in the
Tel No.
field.
Add Digits
Add digits to the end of the
selected number.
Attach Number
Attach another number from
the phonebook or recent calls list to the end of the selected number.
Store
Delete
Calling Features
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls. When you cannot answer a call, you phone displays the
31
missed call indicator and the message of how many missed calls there were.
Press To
1
View
see the received calls list,
beginning with the most recent call
2
3
scroll through the list and select a call that you want to return
make the call
Entering Numbers in the Notepad
Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the
Calling Features
notepad. These digits can be the last phone number that you called, or a phone number that you simply entered but
did not call. These digits remain in the notepad even when you turn off the phone.
To call the number, create a phonebook entry, or perform other operations with the number stored in the
notepad:
32
Find the Feature
>
Recent Calls
>
Notepad
Press To
or
call the number
Store
or
open the a number or insert a special character)
create a new phonebook entry with the notepad number copied into the field
Dialing Menu
(to attach
No.
Attaching a Number
You can attach a number from your phonebook or recent calls list to the digits you enter in the display.
While dialing (with digits visible in the display):
Action
Press > phonebook or recent calls list to the end of the digits you entered.
Attach number
to attach a number from the
Using Voicemail
You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network-
Calling Features
33
not on your phone. Contact your service provider for more details.
Storing Your Voice Mail Number
Store your voicemail number in your phone to make it faster and easier to use voicemail. Your voice mail number
is provided by your service provider.
Find the Feature
Press To
1
keypad keys enter the phone number for
2OK store the number
>
Messages
>
VoiceMail
your voicemail
Receiving a New Voicemail Message
Calling Features
When you receive a voicemail message, your phone displays New VoiceMail notification message incoming
and VoiceMail indicator on the status pane.(Some networks only indicate when you have messages, whether they are new or not.) If users delete all VoiceMail messages, the VoiceMail indicator will
disappear.
Listening to a Voicemail Message
To listen to you voicemail message at any time:
Find the Feature
>
Messages
>
VoiceMail
34
Your phone calls the voicemail phone number you stored. If you do not have a voicemail number stored, the phone guides you through storing a number.
Speed Dialing
Speed dial lets you dial any phonebook entry with a minimal number of key presses.
When you store an entry in your phonebook, it is assigned a unique speed dial number. You can then use the speed
dial feature to call the entry. In the idle display:
Press To
1
keypad keys enter the speed dial number
for the entry you want to dial
2
3
submit the number
call the entry
One-Touch Dialing
You can call phonebook entries 1 through 9 with the push of a single key. The first nine numbers from the SIM card would be put in the One-Touch Dialing locations of 1-9. Press and hold the 1-digit speed dial
number for 1 second.
Find the Feature
>
Settings
>
Other Settings Initial Setup > 1-Touch Dial
>
Calling Features
35
Quick Dialing
You can dial pre-programmed numbers stored on your phone. Your service provider may program your phone with one or more quick dial numbers, such as the customer service
number. You can call them by selecting them from the quick dial list.
Find the Feature
Note:
Your service provider may use a different name for
this feature.
To change your quick dial numbers:
Find the Feature
Calling Features
Using Call Waiting
If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a 2nd call. To put the 1st call on hold and answer the 2nd call,
press SWITCH. To put the 1st call on hold and answer the 2nd call:
Press To
1
>
Quick Dial
>
Settings
>
Other Settings
>
Personalize
answer the new call
>
Quick Dial
36
Press To
2
Switch
LINK
To end the 1st call and answer the 2nd call:
Press To
1
2
To activate or deactivate call waiting:
return to the 1st call
Note:
You can press any time to switch between calls.
end the current call
Your phone rings to signal the new call.
answer the new call
Switch
at
Calling Features
Find the Feature
>
Settings
>
Call Waiting
>
In-Call Setup
Forwarding a Call
Call forwarding sends your phone's incoming calls directly to another phone number. Use call forwarding options to specify
which calls your phone should forward. When you are ready to accept calls on your phone again, you can turn off call forwarding.
37
Set Up or Cancel Call Forwarding
Find the Feature
The Call Forward option include
Forward Status
.
Press To
1
2
Select
open the call forward details
3 4
Change
change the
Calling Features
5
6
Select
store the option
7
8
Change
change the phone number
9
keypad keys
or
>
Settings
>
Call Forward
Voice Calls, Cancel all
, and
scroll to the type of calls you want to forward
(
Cancel All
cancels all call forwarding and ends the procedure.)
for that call type scroll to
Forward
Forward
option
scroll to the call forward option you want
scroll to
No Answer
To
(same for
, or
If Unreachable
If Busy, If
)
enter the forwarding phone number
38
Browse
browse through your phonebook or other lists for the forwarding phone number
Press To
10OK store the forwarding phone
number
Note:
You can repeat this procedure to enter forwarding
information for other call types.
Check Call Forwarding Status
Your network may store call forwarding status for you. If you change your phone's call forward settings, then you should confirm that the network call forward status
matches your preferences.
Find the Feature
Press To
1 2
View
confirm that the network
>
Settings
>
Call Forward
>
Forward Status
scroll to
settings are correct
Voice Calls
Conference Calls
To talk to more than 1 person on a call, you can make a conference call. Call the 1st person, call the 2nd person, then link the 2 calls.
Calling Features
Press To
1
keypad keys dial the 1st person's number
39
Press To
2 3
Hold
or
>
Hold
4
keypad keys dial the next person’s number
5
6
LINK
connect the 2 calls
7
Barring a Call
Calling Features
Call barring lets you restrict outgoing or incoming calls. You can restrict all calls, calls to international numbers, or calls while roaming.
call the number
put the 1st call on hold
Your phone displays a flashing phone indicator next to the call on hold.
call the number
Your phone displays an active call indicator next to the new active call.
end the entire call
40
Find the Feature
Press To
1 2
Change
select barring for
> >
scroll to
Incoming
calls
Settings
>
Call Barring
Outgoing
or
Security
Incoming
Outgoing
calls
or
Press To
3
4
Select
select the restriction for the
5
keypad keys enter your call barring
6OK submit your password
scroll to a restriction for the barred calls
barred calls
password (from your network service provider)
Putting a Call on Hold
When you are on a call:
Action
Press
Hold
(if available).
or
Press >
Your phone displays a "flashing phone" indicator to indicate that the call is on hold.
Hold
.
Lock/ Unlock the Keypad
By pressing the Menu Key and then the key while in idle mode, you may lock/ unlock the keypad.
Calling Features
41
Messages
Text messages are brief messages that you can send and receive (such as
meeting?
). Received messages appear on
your pone display or in your text message
inbox.
You must set up the text message inbox before you can send and receive these messages. The total number of messages the inbox can hold depends on the length of the
Messages
message, and the number of other messages and drafts stored in your phone.
Note:
Your service provider may have already
programmed the text message inbox settings for you.
Sending Messages
You can send text messages to 1 or more recipients. You can manually enter the recipient's phone number, or select the number or numbers from the phonebook or recent calls lists.
Shortcut:
you can press > addressed to the number entered.
While dialing (with digits visible in the display),
Send Messages
to create a text message
Where are we
42
Find the Feature
>
Messages Create Message
>
Press To
1
Change
select
2
keypad keys
To
enter one or more phone numbers where you want to send the message
Browse
select one or more phone numbers from the phonebook or recent calls lists
3OK store the number(s) 4
Change
select
5
keypad keys enter the text message
Msg
Note:
Message length is limited. When you're close to the limit, a two-digit display shows how many characters are left.
6OK store the text message 7
DONE
finish the message
Your phone displays
Message Now?
8
YES
send the message
.
Send
or
No
You can choose
Save to Outbox
Do not save
or
Messages
43
Viewing Message Status
Text messages that you send are stored in the Outbox. To view the content of your outbox:
Find the Feature
Text messages are sorted from the newest to oldest.
>
Messages
>
Outbox
Receiving and Reading Messages
Messages
Note:
you must set up the text message inbox before you
can receive text messages.
When you receive a new message, your phone displays New Message and gives you an alert. Press the message (or your text message inbox if there are multiple messages).
You can press to view the the following options:
Options Description
Forward
Open a copy of the text
Store
Save callback number.
Text Msg Menu
message, with an empty field.
Read
, which includes
to open
To
44
Replying to Messages
While viewing a text message, you can create a reply: The
Text Msg Menu
Options Description
>
Reply
includes the following:
Open a new text message with the message's number in the
To
field.
Replying To
Locking or Deleting a Text Message
You can open your text message inbox to read, lock or delete messages at any time.
Messages in the text message inbox are sorted from newest to oldest. If you want to save a message, you
should lock it to prevent it from deleting.
Messages
Find the Feature
Press To
1
2
Read
open the message
scroll to the message you want: unread and urgent, read, read and locked messages
>
Messages Text Msgs
>
45
Press To
3
Save
or
Delete
or
close the message without changes
delete the message
Messages
open the
Text Msg Menu
46
Phonebook
You can store a list of names and phone numbers in your phone's electronic phonebook. You can view these entries and call them directly from your phone.
To see the list of names stored in your phonebook, press
>
Phonebook
and press as shown in the following display.
Storing a Phonebook Entry
A phone number is required for a phonebook entry. All other information is optional. You can store a phonebook entry on your SIM card only.
from the idle display. Scroll to a name
View
to view details of the phonebook entry
Phonebook
Shortcut:
press the to enter additional information and store the entry.
Note:
fixed dial entry by scrolling to and selecting
Enter a phone number in the idle display, then
Store
to create a phonebook entry with the number in
No.
field. Go directly to step 3 in the following procedure
You can also use the following procedure to store a
Fixed Dial.
47
Enter Information
Find the Feature
>
Phonebook
>
New Entry
Press To
1
Select
select the type of entry
2
Change
select
3
keypad keys enter a name for the
Name
phonebook entry
4OK store the name 5
keypad keys enter the phone number
6OK store the phone number
Speed No.
7
scroll to
, the number., the number to speed dial the entry
The next available speed dial
Phonebook
number is assigned to a new phonebook number by default.
8
Change
select
Speed No.
if you want to
change it
9
keypad keys enter a different speed
number if desired
10OK save the modified speed
number
If your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry.
48
Complete Phonebook Entry
When you finish entering information for a phonebook entry:
Press To
DONE
store the entry and return to the phonebook list
Dialing a Phonebook Entry
You can use the phonebook list, speed dial, or 1-touch dial to call a number stored in your phonebook.
Phonebook List
Find the Feature
Press To
>
Phonebook
scroll to the entry you want
call the entry
Editing a Phonebook Entry
You can edit a phonebook entry stored on your SIM card. If you change an entry's speed dial number, the entry is moved to the new speed dial location and the original entry is deleted.
Note:
You can also use the following procedure to edit a
fixed dial entry by scrolling to and selecting
Fixed Dial
.
Phonebook
49
Find the Feature
Press To
1
2
View
display the entry's detailed
3
Edit
edit the phonebook entry
>
Phonebook
scroll to the entry you want to edit
view
Deleting a Phonebook Entry
Find the Feature
Press To
1
Phonebook
2
3
4Select
5
Yes
confirm the deletion
>
Phonebook
scroll to the entry you want to delete
open the phonebook menu
scroll to
select
Delete
Delete
Sorting and Copying Phonebook Entries
You can copy 1 phonebook entry from your SIM card location to another SIM card location.
Note:
This function copies the original entry to a new
location. It does not delete the original entry.
50
Copy a Single Entry
Find the Feature
Press To
1
2 3
Select
select
4
keypad keys edit the speed dial number
5OK approve the copy to the
>
Phonebook
open the phonebook menu
scroll to
speed dial number
The phone displays You can now delete the old phone book entry, if desired.
Copy Entry
Copy Entry
Stored
.
Checking Capacity
To check how much space is left in your phonebook, your phone displays a memory meter. To see how much memory is left in your SIM card, your phone lists the number of phonebook entries used and the number
available.
Press To
1
2
open the phonebook menu
capacity
scroll to
Phonebook
51
Press To
3
Select
select
capacity
Your phone displays the number of SIM card phonebook entries available.
Phonebook
52
Personalizing Your Phone
Customizing Menus
Your can customize the order of the items in your phone's main menu, depending upon your usage.
Find the Feature
Press To
1
2
Grab
grab the menu item you want
3
4
Insert
insert the item in the new
>
Setting
>
>
Personalize
scroll to the menu item you want to move
to move move the item up or down the
menu
location
Other Settings
>
Main Menu
Personalizing Your Phone
53
Redefining Soft Keys
Find the Feature
Press To
1 2
Change
open the key editor
3 4
Select
confirm the new function
>
Setting
>
Other Settings
>
Personalize
scroll to
scroll to the new key function
Left
or
Right
>
Keys
Selecting a Different Language
Find the Feature
>
Setting
>
Initial Setup
>
Other Settings
>
Language
Using MyMenu
MyMenu
enables you to quickly access your favorite menu features. It is a pre-programmed with shortcuts to several features, but you can add more.
Using MyMenu Shortcut
You can use while scrolling through a menu.
MyMenu
from the idle display, while on a call, or
54
Personalizing Your Phone
Use a MyMenu Key Number
Press To
1 2
the
MyMenu
number
key
open the menu
go to the menu item, or perform the menu action
Select a Feature From the MyMenu list
Find the Feature
Note:
To edit or delete a list and press the menu key to open a menu of options for the feature.
>
MyMenu
> desired feature
MyMenu
feature, highlight it in the
Adding a MyMenu Shortcut
Press To
1
2 3
press and hold open the
4
Yes
view your options
enter the menu system
highlight the menu item
MyMenu
editor
The phone displays
MyMenu for: "
is the name of the item you selected.
Item"?, where Item
Assign
Personalizing Your Phone
55
Press To
5
Change
or
DONE
change the
MyMenu
key
number, if necessary
MyMenu
select the
key number
and close the editor
56
Personalizing Your Phone
Getting More Out of Your Phone
Dialing Options
Fixed Dialing
When you activate the fixed dial feature, users can only call the number in the fixed dial list.
Note:
Employers can use fixed dial to limit employees' phones to a predefined list of numbers, country codes, or other prefixes.
Activating Fixed Dial
Find the Feature
Creating and Calling Fixed Dial Entries
Fixed Dial list entries can be any length. You must enter your SIM PIN2 code, from your network service provider, to edit fixed dial entries. To open the fixed dial list:
Find the Feature
In the fixed dial list, you can create, edit, delete, and sort entries just like in the phonebook list. Fixed dial list entries are stored on your SIM card.
>
Settings
>
Fixed Dial
>
More
>
>
Security
Fixed Dial
Getting More Out of Your Phone
57
Service Dialing
Dial preprogrammed numbers stored on your SIM card. Your Service provider can program your SIM card with phone numbers for services such as taxi companies, restaurants., and hospitals.
Find the Feature
>
More
>
Service Dial
Managing Your Calls
Calling a number in a Text Message
If you receive a text message with an embedded phone number, you can dial the number directly.
Find the Feature
Getting More Out of Your Phone
If the message contains more than 1 phone number, scroll to the desired number and press
Press To
1
2
3 4
Select
dial the number in the
>
Messages
scroll to the number
open the
scroll to
message
select
Text Msg
Call Back
to dial.
>
message
menu
Text Msgs
with the
58
Sending DTMF Tones
While you are on a call, you can send key presses as tones:
Action
Press > network as DTMF tones, for credit card calling or password entry.
To set the tones to be Long DTMF or Short DTMF:
Send Tones
to send a number to the
Getting More Out of Your Phone
Find the Feature
>
Settings
>
Initial Setup
>
Other Settings
>
DTMF
Monitoring Phone Use
Viewing and Resetting Call Timers
Your phone tracks and records call times. Use the recent calls menu to view and reset a call timer.
Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing the signals and ringing.
The amount of network connection time you track on your resettable timer may not be equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly.
End
key. This time includes busy
59
To view a call timer:
Find the Feature
>
Recent Calls
>
Press To
timer
1
scroll to the
you want to
view
2
Select
view the recorded time
To reset call timer:
Press To
1
Reset
reset the time if available
2
Yes
confirm the reset
You can view the approximate network connection time elapsed during the following calls:
Getting More Out of Your Phone
Timer Description
Last Call
Time of the last call dialed or
received. You cannot reset this timer.
Dialed Calls
Total time of dialed calls since the
last time you reset this timer.
Received Calls
Total time spent on calls received
since the last time you reset this timer.
All Calls
Total time of dialed and received
calls since the last time you reset this timer.
Call Times
60
Timer Description
Lifetime
Total time of all calls on this
phone. You cannot reset this timer.
Viewing and Resetting Call Costs
Find the Feature
Press To
1
2
Select
view the recorded cost
To reset the call tracker:
Press To
1
Reset
reset the cost if available
2OK enter your PIN2 code to
>
Recent Calls
scroll to the cost tracker you want to view
confirm the reset
>
Call Cost
Getting More Out of Your Phone
61
Network Features
Your phone network can provide the following call cost information:
Cost Tracker Description
Credit Available
Last Call
All Calls
Getting More Out of Your Phone
Reset All
Amount of your credit remaining.
For GSM advice-of-charge, this is only available if you set a credit limit.Note: your phone receives cost information from the advice­of-charge feature or third-party prepay software.
Amount for the last call you dialed
or received. You cannot reset this cost tracker.
Amount for all dialed and received
calls since the last time you reset this cost tracker.
You can reset this value separate from
Dialed Calls
Dialed Calls
equal
plus
All Calls
and
Received Call
.
Received Calls
Reset all call cost records.
, so
s may not
62
Network Features
Network Selection
Find the Feature
Your service provider registers your phone to a network. You can view information about the current network, change how your phone searches for a network, specify your preferred networks, and activate alerts that indicate when a call is dropped or network registration changes.
>
Settings
>
Network
>
Other settings
Getting More Out of Your Phone
63
Personal Organizer Features
Alarm Clock
Find the Feature
Press To
1
>
New
or
[New Entry]
2
3
4
Note:
Your phone must be powered On in order for any
alarm that you may have set to be activated.
Personal Organizer Features
>
>
>
Edit
Delete
Delete All
create/edit alarm item
select
Alarm content list:
Name :
Time :
same as above
delete 1 alarm item
delete all alarm items
>
Alarm Clock
64
Calculator
Find the Feature
Press To
1
number keys enter a number in the
2 3
Select
perform the highlighted
>
More
>
Calculator
calculator highlight a calculator function
function
Converting Currency
Find the Feature
Press To
1
numberkeys enter the exchange rate
2OK store the exchange rate
>
More
>
Exchange Rate
Personal Organizer Features
65
Security
Locking and Unlocking Your Phone
You can look your phone manually or set your phone to lock automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter
Security
the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer.
You can make emergency call on your phone even when it is locked.
Lock your Phone Manually
Find the Feature
Press To
1
keypad keys enter your 4-digit unlock code
2OK lock the phone
>
Settings
>
Phone Lock
Set Your Phone to Lock Automatically
Find the Feature
66
>
Settings
>
Phone Lock
>
Automatic Lock
>
>
Security
>
Lock Now
Security
> On
Press To
1
keypad keys enter your 4-digit unlock code
2OK set the phone to lock
automatically
Unlock Your Phone
Press To
1
keypad keys enter your 4-digit unlock code
The unlock code is originally set to 1234.
2OK unlock your phone
Changing Your Unlock Code
Find the Feature
Press To
3
Change
select the
4
keypad keys enter your old code
5OK submit your old code 6
keypad Keys enter the new code
7OK assign the new code 8
keypad keys re-enter the new code
9OK confirm the new code
>
Settings
>
Security
>
New Passwords
scroll to the code or password you want to change
code
or
password
Security
67
If you forget a code or password
Press To
1
2
keypad keys enter your security code
3OK submit your security code
go to the unlock code bypass screen
Protecting the SIM Card
Security
Find the Feature
Unlock the SIM card PIN Code
Press To
1
2
keypad keys enter the PIN code
3OK submit the PIN code 4
keypad keys enter a new SIM card PIN
5OK assign the new SIM PIN code 6
keypad keys re-enter your SIM card PIN
7OK confirm the new SIM PIN
open the PIN unblocking editor
code
code
code and unblock the SIM card
>
Settings
>
SIM PIN
>
Security
68
Games
Your phone comes with three games. If you get an incoming call, message, alarm or alert, the game ends
automatically.
Find the Feature
Press To
1
>
2
Select
start the game
To end a game at any time:
Press To
Back/ No
end the game session or
scroll to the game of your choice
return to the game menu
>
Games
Games
69
Troubleshooting
Check these questions first if you have problems with your phone:
Question Answer
How do I know if my battery is charged?
Do you have a valid SIM card inserted in your phone?
Does the handset have a signal? Do you see a
Troubleshooting
signal showing in the display?
Is the earpiece volume too low?
The battery level indicator should show at least one bar (segment) of power. If it does not, please recharge your phone’s battery. (See “Changing Your Phone” on Page 15.) If the battery level indicator has three bars showing, then your phone’s battery is fully charged.
If necessary, turn off your phone and make sure that you have inserted a valid SIM card.
The signal strength indicator should have at least one segment showing. If it does not, move to an area with a stronger signal to use your phone.
While on a call, scroll up.
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Question Answer
Is the other party unable to hear you?
Has the phone been damaged, dropped or gotten wet?
I can't hear my phone ring.
Your phone may be muted. You may take the call off of mute by making the appropriate soft key selection. (See page 16, Adjusting the Volume.)
Also, you and/or the person you are speaking with may be in a weak network coverage area. Make sure that your phone's microphone is not obstructed.
Dropping your phone, getting it wet, or using a non-Motorola battery charger can damage the phone. The phone's limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.
Ensure that your phone is not set to Silent or Vibrate. See page 20 on how do modify your phone's Alert and Ring Tone profiles: Loud, Soft Ring, Vibrate, Ring & Vibrate, and Silent.
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The following referring to specific problems:
Problem Solution
My phone was stolen. To whom should I report this?
I forgot my password
I pressed the End/Power key, but nothing happened.
Report a stolen phone to the police and to your service provider.
See “Changing Your Unlock Code” on page 67.
To either turn your phone On or Off, you must Press and Hold the End/ Power Key for a couple of seconds. If your phone will still not turn On when you do this, then check to see if your phone's battery is charged.
The Display says
Insert SIM card or Check SIM Card
even though I have inserted my SIM card in the phone.
Troubleshooting
The display says
Enter Unlock
Code
. How do I unblock my SIM card?
The SIM card may be incorrectly inserted. Check the SIM card to make sure that it is inserted properly. If you changed the default unlock code in your phone, please enter the unlock code that you defined to unlock it.
Call your service provider to obtain the PIN unblocking code.
If you changed the default unlock code in your phone, please enter the unlock code that you defined to unlock it.
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Problem Solution
The display says
Enter Unlock
code
. How do I
Enter the factory-preset unlock code, 1234, or the last 4 digits of your phone number.
unlock my phone?
My phone asks for an unlock code when I try to open a feature.
My phone rings even though I
The application you want is locked. If you own the phone but do not know the unlock code, see “Changing Your Unlock Code” on page 67..
The ringer may be set to play a tone even though your phone is set to a silent alert profile.
selected the silent or vibrate alert profile.
I tried to place a call and heard an alternating high/low tone.
Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display shows the name of your service provider before making a call.
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Problem Solution
I cannot make/ answer calls.
Make sure that you have a phone signal. Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.
Your phone may also have the Call Barring feature turned on. If you know the unlock code, you can change this setting in the security menu.
>
Settings
>
Security
. Also, check and make sure your SIM card is inserted and working.
My phone has poor reception and drops calls.
I cannot hear others on my phone.
Make sure you have a phone signal. Stay clear of any obstructions such as bridges, parking garages, or tall buildings.
While on a call, adjust the volume by scrolling with the Navigation Key to either the right (to increase) or to the left (to decrease) the phone volume in
Troubleshooting
my earpiece. Also, make sure that your phone's earpiece is not blocked by its carrying case.
I cannot open my inbox.
Before you can use text or information services messages, you must set up the appropriate inbox.
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Problem Solution
How do I see the calls I sent or received?
My phone will not dial voicemail commands, passwords, or other codes.
To see the most recent calls you dialed or received, open the list:
Recent calls
>
Dialed calls
Your phone sends commands and passwords as DTMF tones. You can set your phone's DTMF tones to be Long, Short or Off. If you have trouble sending numbers, check your DTMF setting.
From the idle display, press:
>
Settings
Setup
>
DTMF
.
.
>
Received Calls
>
Other Settings
>
or
Initial
My phone's display is too light.
What can I do to extend battery life?
Press to scroll to
Short DTMF
and press
Long DTMF
Select
to
or
confirm. You can change the level of
contrast in your phone display.
Your battery's performance is affected by charge time, feature use, temperature changes, and other factors. You may also select Battery Save to help maximize the amount of time that your battery will last between charges (see Setting Battery Save on page 22).
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75
Problem Solution
How do I remove the battery?
My phone is stuck and none of the buttons I push will do anything. How do I make my phone work?
Remove it by opening the back cover of the phone.
You may need to reset your phone. To reset your phone (without changing any of the defaults that you currently have), remove your replaceable battery from your phone and then insert it back into your phone. This will reset your phone and you should be able to power your phone back on and use it again.
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Troubleshooting
Specific Absorption Rate Data
This model phone meets the international standards for exposure to radio waves.
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. Under the guidelines for your phone model, the SAR limit is 2.0 W/kg.1 Tests for SAR are conducted in accordance with CENELEC using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a base station, the lower the power output of the phone.
Before a phone model is available for sale to the public, it is tested to confirm compliance with the guidelines. The tests are performed in positions that conform to a uniform testing methodology determined by an expert standards body. The highest SAR value for this model phone when tested for use at the ear is 0.88 W/kg.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this
2
testing procedures
3
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product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
1. The SAR limit recommended by international guidelines (ICNIRP) for mobile phones used by the public is 2.0watts/kilogram (W/kg) averaged over ten grams of tissue. The limit incorporates a substantial margin for safety to give additional protection for the public and to account for any variations in measurements.
2. CENELEC is a European Union standards body.
3.
Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
ITC03-182
78
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
The essential requirements and other relevant provisions of
Directive 1999/5/EC
All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
The above gives an example of a typical Product Approval Number. You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte - to find your DoC, enter the product Approval Number from your product's label in the "Search" bar on the Web site.
Product Approval Number
79
80
Part No.6802913J84
Printed in Singapore TEPL-06/2004
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