Motorola Barrage User's Guide

Welcome to Verizon Wireless.

It’s the Network

CONTENTS

Contents

The Basics 5

Getting Started 6 Using Bluetooth® 10 Placing and Receiving Calls 11 Setting Up and Accessing Voice Mail 13 Locking/Unlocking Your Wireless Device 15 Using Speakerphone 16 Changing Ringtones 16 Push to Talk 17

Assistance 26

May We Help You? 27 The My Verizon Advantage 28 Loss or Theft 34 Toll-Free Calls and Emergency Services 34 Fraud Prevention 34 Assistive Communication Devices 35

Mobile Entertainment 37

Text Messaging 38 Picture Messaging 39 Video Messaging 42 Mobile Web 48 VZ NavigatorSM 50 Chap erone® 52 Media Center 53 V CAST 55

Optional Services 65

Safety and Protection 66 Equipment Protection 66 Voice Services 67 International Services 67 Other Products and Ser vices 70

More Information 71

CONTENTS

Welcome

Thank You for Choosing Verizon Wireless

You’re now connected to the power of America’s most reliable wireless network. This guide will help you understand your new wireless device and all the things you can do with it. So let’s get started.

To order a printed copy of the manufacturer’s User Guide/Manual, please call 1- 800-331-6 456. To download a copy, please visit support.vzw.com/phones.

The Basics

•GettingStarted

•UsingBluetooth®

•PlacingandReceivingCalls

•SettingUpandAccessing

Voice Mail

THE BASICS

•Locking/UnlockingYour

Wireless D evice

•UsingSpeakerphone

•ChangingRingtones

•PushtoTalk

TUV

ABC

PWR

/END

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The Basics

THE BASICS

Getting Started

Just the basics; we’ll get into the fun stuff later on.

1. Earpiece

2. Di rectional Ke y: Scroll up, down, left, or right . Press the center to select highlighted options.

3. Left S oft Key: Perform fu nctions

identif ied by left di splay prompt.

4. Camera/Camcorder Key: Press

to ac tivate camera, hold to ac tivate camcorder.

THE BASICS

5. Sen d Key: Make and answer cal ls, view All Calls list .

6. Micro USB Por t: Insert Wall/USB c harger and other acce ssories.

7. Right Sof t Key: Perform fun ctions identi fied by right di splay prompt.

8. CLR Key: Edit a pho ne number or tex t entry.

9. Powe r/End Key: Turn wireless d evice on and off, end c alls, exit menus.

10. Voic e Command Key: Create voice reco rds, activate speech dialing & voice commands.

11. Smart /Speakerphone Key: With flip clos ed, press & hold to lock/unlock sid e keys. With flip open, press & hold to turn speakerphone on/off.

12 . 2.5mm H eadphone Por t

13. Volume Keys : Adjust earpiece an d ringer volume up or d own.

14. Short cut/PTT (Push-To-Talk) Key*: Programmable shortcu t key. Also can make a nd answer Push to Talk calls w hen PTT Mode is On.

15. External Display: See incomi ng calls and statu s information.

16. Camera Lens

1 7. Mu sic Buttons:

a. Skip back /Rewind b. Play/Pause c. Sk ip ahead/Fast For ward

* PTT is di sabled as a def ault. When PT T is enabled, cer tain menus ma y change.

THE BASICS

The Basics

Installing the battery

1. Rotate the locking screw a half turn

to the left.

2. Lift the bottom end of the cover,

then pull the cover down and off the phone.

3. Insert the optional microSD card.

4. With the gold contacts facing down

and at the lower end of the battery, insert the battery, lower end first, and push it completely into place.

5. Lower the bottom end of the battery

cover onto the phone, then snap the cover into place.

6. Rotate the locking screw a half turn to

the right to lock the cover.

THE BASICS

Charging the battery

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1. Connect the USB cable end adapter

to the Wall/USB charger head.

2. Lift up Micro USB Port cover on the

phone and insert the adapter cable end into Micro USB charging port.

3. Connect the Wall/USB charger head

to an AC wall outlet.

4. Disconnect the Wall/USB charger

from the phone and AC outlet when your phone displays Charge Complete.

Powering your wireless device on for the first time

It’s important to fully charge the battery before turning on your wireless device. To power your phone on, press and hold the Power/End Key (

Powering your wireless device off

) for a few seconds.

Press and hold the Power/End Key ( seconds.

WARNING ! Please use onl y an approved char ging accessor y to charge your p hone. Imp rope r ha ndli ng of the char ging por t, a s wel l as the u se o f an i ncom pat ible Wall/ USB charger, may c ause damage to yo ur phone and void t he warranty.

) for a few

THE BASICS

The Basics

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Removing the battery

1 . Rotate the locking screw a half turn to

the left.

2. Lift the bottom end of the cover, then

pull the cover down and off the phone.

3. Lift the battery up from the top of the

phone and remove.

Using Bluetooth®

How to turn on Bluetooth

1. From the home screen, press the center of the

Directional Key (

2. Scroll to and select Settings & Tools. Press ( )

Bluetooth, and then press the Left Soft Key to Turn On.

How to pair your Bluetooth headset with your wireless device

1. From the home screen, press the center of the

Directional Key (

) to access the Main Menu.

THE BASICS

2. Scroll to and select Settings & Tools. Press ( )

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Bluetooth, and then press ( ) Add New Device.

3. Make sure the Bluetooth device you are pairing with

is in “Discoverable Mode”.

4. Press the center of the Directional Key (

search for available Bluetooth devices.

5. Highlight the device you want to connect to and

press the center of the Directional Key (

6. If necessary, enter the device PIN (such as 0000) and

press the center of the Directional Key (

Placing and Receiving Calls

Placing calls

1. Open the flip, use the alphanumeric keypad to enter

the phone number (include area code as needed).

2. Press the Send Key (

) to make the call.

Re-dialing a number

1. Press the Send Key (

) to show a list of all recent

calls dialed, received and missed.

) to

) [Pair].

THE BASICS

The Basics

2. Scroll to the number you wish to dial.

3. Press the Send Key (

Receiving calls

Open the flip or press the Send Key (

Standard features included as part of your Calling Plan

With our Calling Plans, you can enjoy the value and conve nience of these features at no extra monthly access charge:

• BasicVoiceMail

• CallerID

• CallerIDBlocking

• 3-WayCalling

• CallForwarding

Please note that some of these features may incur usage charges and/or depend on digital service, so they may not be available in all areas.

) to make the call.

) to answer.

THE BASICS

For step-by-step instructions on some of these calling features, please refer to your Wireless Device Manual, or go to verizonwireless.com/welcome and select

Where can I find help with features on my wireless device? in the Frequently Asked Questions section.

Setting Up and Accessing Voice Mail

How to set up your voice mail

1. Press *86 (*VM) and Send. If you hear a system

greeting, press # to interrupt it, if applicable.

2. Follow the setup tutorial.

3. Select a password.

4. Record a voice signature and greeting for your

Voice Mailbox.

How to access your voice mail from your wire less device

1. Press *86 (*VM) and Send. If you hear a system

greeting or your own greeting when you press *86 and Send, press # immediately to interrupt the greeting (if applicable) and follow the prompts.

2. Follow the prompts to enter your password and

retrieve your messages.

THE BASICS

The Basics

How to access your voice mail from any phone, to save your minutes

1. Dial your wireless number.

2. Once you hear the system greeting or your own

greeting, press # immediately to interrupt the greeting and follow the prompts.

How to reset your voice mail password

1. Press *611 and Send (airtime-free) from your

wireless device or call 1-800-922-0204 (toll-free) from any phone to reach the easy-to-use automated Customer Service menu.

2. Enter or say your 10-digit wireless number

(if applicable).

3. When asked what you need assistance with, say

Voice Mail password.

4. You will then be asked to confirm if you want to reset

your password—say Ye s.

5. All responses going forward will be entered using

your key pad. You will be asked for your 5-digit billing zip code. Then follow the prompts for security verification and resetting your password.

THE BASICS

NOTE: Voice Mail may no t be available in so me areas. Voice Mailb oxes not set up wi thin

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45 d ays w ill be ca ncel led. Your Veri zon W irel ess Voice Mai lbox is no t pa sswo rd p rote cte d unt il yo u cr eate a pa sswo rd b y fol lowi ng t he se tup tuto ria l. Ai rti me an d ot her c harg es w ill be incur red when using Voi ce Mail from your w ireless phone . Mobile to Mobile m inutes do not appl y to Voice Mail retri evals; you will be c harged to mainta in your connec tion to Voice Mail. Ver izon Wireless i s not liable for mis sed message s or deletions o f messages from you r Voice Mailbox, eve n if you have saved t hem.

Locking/Unlocking Your Wireless Device

1. From the home screen, press the center of the

Directional Key (

) to access the Main Menu.

2. Scroll to and select Settings & Tools. Press ( )

Phone Settings, and then press ( ) Security.

3. A screen may appear reminding you of your lock

code. When prompted, enter your lock code (usually the last 4 digits of your phone number) then press the center of the Directional Key (

4. Press ( ) Lock Phone Now.

5. To unlock your phone from the home screen, press

the Right Soft Key [Unlock]. Then enter your lock code and press the center of the Directional Key (

THE BASICS

The Basics

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Using Speakerphone

1. When the flip is open, press and hold the Smart/

Speakerphone Key on the right side of the phone.

Your phone will display SPEAKER PHONE ON. The speakerphone icon q will appear on the home screen.

2. To turn off the speakerphone, press and hold the

Smart/Speakerphone Key. Your phone displays

SPEAKER PHONE OFF.

Changing Ringtones

Your wireless device comes with a selection of ringtones. Here’s how to manage your ringtone preferences:

Selecting a Ringtone

1. From the home screen, press the center of the

Directional Key (

2. Press ( ) Settings & Tools then press ( ) Sound

Settings.

3. Press ( ) Call Sounds, then press ( ) Call

Ringtones.

) to access the Main Menu.

THE BASICS

4. Scroll to the ringtone of your choice, then press the

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center of the Directional Key (

) to select it as

your call ringtone.

Adjusting ringtone volume

With the flip open, press Volume Keys (located on the left side of the phone) up or down.

Setting ringtone to vibrate

Press and hold the # Key ( ) to set your phone to

Vibrate Only mode.

Push to Talk

The Push to Talk (PTT) feature on your Verizon Wireless phone allows you to use your phone like a walkietalkie to communicate with an individual or group of individuals who are also Verizon Wireless Push to Talk subscribers. Simply select a contact, then press and hold your phone’s Push to Talk (PTT) Key to talk. On a PTT call, only one person can talk at a time. Once you have finished talking, release the PTT Key and listen for the other party to reply.

THE BASICS

The Basics

Push to Talk call types

You can make two types of PTT calls:

• ABarge call automatically connects to the other

party. The receiving party does not have the option to ignore the call.

• AnAlert call sends the receiving party a tone

indicating that someone wants to talk with them. The call recipient has the option to either answer or ignore the call.

NOTE: You must fir st enable the PT T feature in ord er to see the PTT i cons and menus.

PTT On/Off

You can enable/disable the PTT feature on your phone.

1. Press the center of the Directional Key [Menu].

2. Scroll to and select Settings & Tools.

3. Press ( ) Call Settings, press ( ) PTT Settings

then press ( ) PTT Mode.

4. Press Directional Key up or down to select On/Off,

then press the center of the Directional Key [OK].

THE BASICS

Making a PTT Call from PTT Contact List (Barge)

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1. Press and hold the PTT Key to access your PTT

Contact List.

2. Press the Directional Key up or down to highlight

the PTT Contact entry you wish to call.

3. Press and hold the PTT Key. Listen for the OK to Talk

tone. The message Connected to will appear on the dis play. Speak while pressing the PTT Key.

4. Release the PTT Key when finished speaking. This

allows the called party to reply.

5. Press the Power/End Key (

) to end the call.

Making a PTT call from PTT Contact List (Alert)

You can send an alert to any individual user with Verizon Wireless PTT service. The user may answer or ignore the alert.

1. Press the PTT Key to access your PTT Contact List.

2. Press Directional Key up or down to highlight the

PTT Contact entry you wish to call.

3. Press Left Soft Key [Alert].

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The Basics

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4. Press and release the PTT Key to alert the selected

individual. The PTT Outgoing Alert tone sounds, and Alerting appears on the display.

5. If the called party answers the alert, Listening

appears on the display and you will hear the called party speaking. If the called party chooses to ignore the alert, or if the phone is unavailable to accept a PTT call, an Unavailable message will appear on your display.

6. When the called party is finished speaking, you will

hear the FloorAvailabletone and the Connected screen will appear on your display.

7. Press and hold the PTT Key to talk.

8. Release the PTT Key when finished speaking. This

allows the called party to reply.

9. Press the Power/End Key (

Making a PTT call from keypad (Barge)

1. Enter the 10-digit wireless number of the Verizon

Wireless PT T subscriber you wish to contact.

) to end the call.

THE BASICS

2. Press and hold the PTT Key. Listen for the OK to

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Talk tone. The message Connected to will appear on the display. Press and hold the PTT Key and begin speaking. If the wireless number you entered is included in your PTT Contact List, the contact name will replace the wireless number entered on the display when the call is initiated.

3. Release the PTT Key when finished speaking. This

allows the called party to reply.

4. Press the Power/End Key (

) to end the call.

Making a PTT call from keypad (Alert)

1. Enter the 10-digit wireless number of the Verizon

Wireless PT T subscriber you wish to alert.

2. Press Left Soft Key [Alert].

3. Press and release the PTT Key to alert the individual.

The PTT Outgoing Alert tone sounds, and Alerting appears on the display. If the wireless number you entered is included in your PTT Contact List, the contact name will replace the wireless number entered on the display when the alert is initiated.

THE BASICS

The Basics

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4. If the called party answers the alert, Listening

5. When the called party is finished speaking, you will

hear the FloorAvailabletone and the Connected screen will appear on your display.

6. Press and hold the PTT Key to talk.

7. Release the PTT Key to listen.

8. Press the Power/End Key (

Incoming PTT call (Barge)

1. When your phone receives a Barge call, the Barge

tone plays. You then hear the calling party speaking through the speakerphone. The calling party’s wireless number will appear on your display. If the calling party’s number is saved in your PTT Contact List the contact name will replace the wireless number on the display.

2. Press and hold the PTT Key to talk.

) to end the call.

THE BASICS

3. Release the PTT Key to let another party talk.

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4. Press the Power/End Key (

) to end the call.

Incoming PTT call (Alert)

1. When your phone receives an alert, the PTT

Alert tone plays. The message Incoming Alert is

displayed with the phone number or contact name of the calling party. The PTT Alert tone repeats every 5 seconds until it is answered or ignored, or until 20 seconds have passed.

2. Answer or ignore the alert. To answer the alert, press

and hold the PTT Key and begin talking. To ignore the alert, press the Right Soft Key [Ignore].

3. Release the PTT Key to let another party talk.

4. Press the Power/End Key (

) to end the call.

PTT Contacts

NOTE: You must fir st enable the PT T feature in ord er to see the PTT C ontact List s (see pag e 18).

The PTT Contact List contains all individual and group PTT contacts in a single list.

1. Press the PTT Key to access the PTT Contact List.

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The Basics

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2. Press Right Soft Key [Options] to select one of the

following options: New PTT Contact, Copy to Contacts, Temp PTT Group, Erase, Edit, Call, New Text Message, New Picture Message, New Video Message, Sort.

3. Press Left Soft Key [Alert]. Press and release the PTT

Key to alert the selected individual.

Adding a PTT Contact

To store a phone number in PTT Contacts:

1. Press the center of the Directional Key (

Scroll to and select Contacts.

2. Press ( ) New PTT Contact.

3. Enter a name and 10-digit phone number for the

contact and press SAV E.

Push to Talk: P ush to Talk calls may only b e made with othe r Verizon Wirele ss Push to Talk subscr ibers and only f rom the Nation al Enhanced Ser vices Rate and Co verage Area. The Pus h to Ta lk fe atu re ca n be adde d to call ing p lans wit h a m onth ly ac cess fee of $ 34.9 9 or higher (or t o Family SharePlan se condary line s). For optimal Push to Talk p erforman ce, all caller s on a Push to Talk sessi on must have an EV-D O Rev. A-capable d evice and be receivi ng EV-DO serv ice. A Push to Talk call is te rminated by pre ssing or will auto matically time out a fter ten (10) second s of inactivi ty. While you are on a Pu sh to Talk call, voice call s receive d will go direct ly to Voice Mail. When y ou are on a voice call, yo u cannot receiv e a Push to Talk call . You cannot prevent ot hers who have you r wireless pho ne number

) [Menu].

THE BASICS

from ent ering you into the ir Push to Talk contac t list. Only one p erson can spe ak at a time during Pu sh to Talk calls. When us ing your phone key pad to make a Push to Talk c all, you must ente r the ten-digi t phone number of t he called par ty. Presence inf ormation may n ot be availab le for all Push to Talk con tacts. The t imeliness of pr esence infor mation may be imp act ed by the net work reg ist rati on s tatu s of a Pus h to Talk c onta ct. Your Push to Ta lk ser vic e can not be us ed f or a ny ap plic atio ns t hat t eth er yo ur p hone to co mpu ters or o ther device s for any purpos e. If you add the Pus h to Talk feature, cover age for your data s ervices will be limi ted to the Natio nal Enhanced Ser vices Rate and C overage Area.

Assistance

•MayWeHelpYou?

ASSISTANCE

•TheMyVerizonAdvantage

•LossorTheft

•Toll-FreeCallsand

Emergency Services

•FraudPrevention

•AssistiveCommunication

Devices

May We Help You?

Helpful web sites and information

verizonwireless.com

Main web site

verizonwireless.com/welcome

Welcome page includes:

• Informationonyourwirelessdevice,coverage,

Calling Plan, billing and payment information

• FAQs,interactivedemosforyourwirelessdevice

and how to read your bill

• MyVerizonregistrationforonlineaccount

management

verizonwireless.com/myverizon

My Verizon can be used to:

• Checkyourbalanceandminutesormakepayments

• Addorremovefeatures

• Resetvoicemailpasswordsandmore

ASSISTANCE

Assistance

verizonwireless.com/data

• Demosandtutorialsonproductsandservices

• Onlinetechnicalsupportforproductsandservices

The My Verizon Advantage

Get these added benefits for registering for My Verizon:

• View your New Every Two® Meter.

Sign in to My Verizon and click on My Services/ My Phone to check your upgrade status and see if you are eligible for the New Every Two discount.

• You’ll receive free Backup Assistant

never have to worry about losing your wireless device contact list.

As a My Verizon member, Backup Assistant will let you automatically retain a copy of your saved wireless device numbers to a secure web site, so they’re always available if you lose or upgrade your wireless device.

• You can get a new wireless device every year with

Annual Upgrade.

so you

ASSISTANCE

device at its promotional price through My Verizon every year with a 2-year renewal (upgrade fee applies).

• If you’re using more minutes than your

Calling Plan includes, we’ll let you know with Minute Check.

Minute Check will periodically notify you through My

Verizon if you’re exceeding your plan allowance and let you know of other Calling Plan options that may save you money.

See verizonwireless.com/myverizon for de tails. Backup A ssistantSM, Annual Upg rade and Minute C heck are availab le for accounts w ith up to 10 lines that are en rolled in My Verizo n.

Customer Service assistance

Customer Service Representatives are also available at your local Verizon Wireless Communications Store during normal business hours. For Customer Service, call

1-800-922-0204 (toll-free in the U.S., 6 a.m.–11 p.m.).

Warranty replacements

Experiencing problems with your handset? Call us at 1-866-406-5154 from a landline phone. If we’re unable to resolve the issue and it’s due to a manufacturing

ASSISTANCE

Assistance

defect within the first year of ownership, we’ll send a replacement device right to your door for free.

Address or account changes

It’s important that we have your most current information so we’re able to reach you for any reason. There are 3 ways to update your information:

• Online—Go to verizonwireless.com/contactus and

follow these instructions:

1. Select the appropriate choice from the drop-

down menu in the Send an Email section.

2. Fill out the online form.

3. Select To pi c and Subtopic from the drop-

down menu.

4. Hit Send to submit email.

• U.S. Mail—Use the change-of-address form on the

back of your bill.

• Telephone—Call Customer Service at

1-800-922-0204 from any phone (toll-free in the

U.S.) or *611 and Send from your wireless device (airtime-free).

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