Motorola AXH01 Quick Start Guide

Quick Start Guide

Motorola AX Series

Wireless Home Telephone

and Answering Machine

with Alexa Built-in

For use with models:

• Motorola AXH01

• Motorola AXH02

• Motorola AXH03

• Motorola AXH04

• Motorola AXH

The features described in this Quick Start Guide are subject to modiﬁcations without prior notice.

1. What’s in the box

If you have purchased a Motorola AXH01 single pack, the following contents will be included in the box:

1 x Base

1 x AC power adaptor

for the base

1 x Telephone line cord

(pre-installed to the base)

1 x Charger cradle

1 x AC power adaptor for the charger cradle

1 x Ethernet cable

2 x Ni-MH 750mAh

rechargeable battery cells

1 x Handset

If you have purchased a multi-pack, you will ﬁnd the additional items included below:

Model Handsets Batteries Charger

Motorola AXH02 Twin Pack

Motorola AXH03 Triple Pack

Motorola AXH04 Quad Pack

If you have purchased a Motorola AXH Additional Handset the following contents will be included in the box:

Model Handsets Batteries Charger

Motorola AXH Additional Handset

If you have purchased a Motorola AX multi-pack, all additional handsets come pre-registered to the base.

However, if you have purchased an additional handset separately, you must register it to your Motorola AX base before it can be used.

On the base:

Press and hold P button for more than 5 seconds. You have 120 seconds in which to register a handset.

On the handset:

Select

Registered

Note

If the PIN is no longer set to default (0000) then you will be prompted to enter the PIN to register the handset.

A beep will be heard if the registration is successful. The handset is automatically assigned an available handset number.

If registration is not successful the ﬁrst time, please repeat the process again in case the base registration period ran out of time.

. The screen displays

will be displayed.

1 2 1 1

2 4 2 2

3 6 3 3

1 2 1 1

Registering

Cradle

and once successful

AC Power

Adaptor

AC Power

Adaptor

2. Getting started

Plug the AC power jack into the socket on the rear of the base and the AC power adaptor into the AC power outlet.

Plug the Ethernet cable into the socket on the rear of the base and plug the other end into any spare Ethernet port on the router.

The telephone line cord will be pre-installed into the socket on the rear of the base.

It is recommended to complete set-up (refer to Section 8.1) before you plug the other end of the telephone line cord into the telephone line wall jack.

You will need the following to set up your product:

• An active landline home telephone service connected using the telephone line cord provided.

• An active Caller Display subscription. Charges may apply.

• An active internet network and Wi-Fi router connected using the Ethernet cable provided.

• An Amazon account.

• An iOS/Android smartphone device with the Motorola hellovoice app and the Amazon Alexa app installed, these can be downloaded free

from your app store by searching for ‘motorola hellovoice’ and ‘Alexa’.

2.1 Installing the base

Note

The base station must be connected to the AC power outlet and the Ethernet cable must be plugged into the router at all times. Use only the AC power adaptor and telephone line cord supplied with the product.

To maximize battery performance

on the charger cradle and charge

2.2 Insert the batteries, installing and charging the handset

Remove the battery cover from

the back of the handset and

insert the rechargeable Ni-MH battery cells supplied. Please note the ‘+’ and ‘-’ markings inside the battery compartment and insert in the correct direction.

Slide the battery cover back

into place.

Plug the AC power jack into

the socket on the rear of the charger cradle.

Plug the AC power adaptor

into the AC power outlet.

Place the handset on the

charger cradle to charge.

Note

we recommend to fully charge the batteries; place the handset

for at least 16 hours continuously.

Important

Use only the approved battery cells (2 x AAA Ni-MH 750mAh rechargeable batteries) supplied with your handset.

Never use alkaline batteries.

3. Overview of the handset

Ring indicator

Volume down

Speed dial keys

Switching from

LED

Display

Left soft key

Scroll left

Contacts Flash (F)

Talk

Hands-free

Scroll down

Change case

pulse to tone

dialing

Ringer o

Microphone

Right soft key

Scroll up Volume up

Scroll right Call list Intercom

Alexa key

End call Power on/o Exit

# Play messages

Toggle the Caller ID format between 7, 10 and 11 digits

Space Pause

4. Overview of the handset display

Status bar

Handset name Handset notiﬁcations

Date and time

Left soft key

information

Status bar icons

Right soft key information

Signal icon Handset out of range

Hands-free on Answer machine on

Mute Batteries are fully charged

Ringer o Batteries are partially charged

Missed call Batteries are running low

Alexa message notiﬁcation Batteries are almost empty

Alexa session in use Batteries are empty

Handset notiﬁcations Line In Use – When another handset is on a landline call. Voicemail – If you have subscribed to a voicemail service oered by your

telephone service provider, Motorola AX handset can notify you when you have new voicemail messages.

X Missed Call(s) – When you have unread new missed call(s). X New Message(s) – When you have new answer machine message(s).

Note

In the event your voicemail message notiﬁcation gets out of sync with your telephone service provider’s voice messaging system, you can manually reset it by deleting the voicemail entry from your calls list. This will remove the notiﬁcation from the handset display; it does not delete your voicemail messages.

5. Overview of the base

Refer to table below

Handset locator

Press to make

handsets ring so

that you can locate

a missing handset.

RESET button

Press to restart your

Motorola AX base.

LED

Ethernet socket

Telephone line socket

AC power socket

LED color State Description

Red Steady on Your Motorola AX device is connected

and Alexa service is ready.

Red Quick ﬂashing When a handset is in use. This can be

when a handset is engaged on a landline call or on an Alexa call.

When there is an ongoing Alexa session on a handset.

When your Motorola AX base enters registration mode.

Red Slow ﬂashing Alexa service is not ready or possible

network connectivity issue.

Green Quick ﬂashing When your Motorola AX device is

updating to a new software.

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