Motorola AXH03, AXH01, AXH, AXH04, AXH02 User Manual
Quick Start Guide
Motorola AX Series
Wireless Home Telephone
with Alexa built-in
For use with models:
• Motorola AXH01
• Motorola AXH02
• Motorola AXH03
• Motorola AXH04
• Motorola AXH
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1. What’s in the box
If you have purchased a Motorola AXH01 single pack, the following
contents will be included in the box:
1 x Base
1 x AC power adaptor
for the base
1 x Telephone line cord
(pre-installed to the base)
1 x Charger cradle
1 x AC power adaptor
for the charger cradle
1 x Ethernet cable
2 x Ni-MH 750mAh
rechargeable battery cells
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1 x Handset
1
If you have purchased a multi-pack, you will find the additional items
included below:
Model Handsets Batteries Charger
Cradle
Motorola AXH02
Twin Pack
Motorola AXH03
Triple Pack
Motorola AXH04
Quad Pack
1 2 1 1
2 4 2 2
3 6 3 3
AC Power
Adaptor
If you have purchased a Motorola AXH Additional Handset the following
contents will be included in the box:
Model Handsets Batteries Charger
Cradle
Motorola AXH
Additional Handset
1 2 1 1
AC Power
Adaptor
If you have purchased a Motorola AX multi-pack, all additional handsets
come pre-registered to the base.
However, if you have purchased an additional handset separately, you
must register it to your Motorola AX base before it can be used.
On the base:
Press and hold P button on the base for more than 5 seconds. You have
120 seconds in which to register a handset.
On the handset:
Select
Register
. The screen displays
Registering
and once successful
Registered
will be displayed.
Note
If the PIN is no longer set to default (0000) then you will be prompted to
enter the PIN to register the handset.
A beep will be heard if the registration is successful. The handset is
automatically assigned an available handset number.
If registration is not successful the first time, please repeat the process
again in case the base registration period ran out of time.
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2. Getting started
Plug the AC power
jack into the socket on
the rear of the base
and the AC power
adaptor into the
power outlet.
Plug the Ethernet
cable into the
socket on the rear
of the base and
plug the other end
into any spare
Ethernet port on
the router.
The telephone line cord will be
pre-installed into the socket on the
rear of the base.
It is recommended to complete set-up
(refer to Section 8.1) before you plug
the other end of the telephone line
cord into the telephone line wall jack.
1
2
3
In order to set-up the Motorola AX device to work with Alexa, landline and
Alexa-to-Alexa (A2A) calling, you need the following:
1. An active landline home telephone service.
2. An active Caller Display subscription.
3. An active internet network and Wi-Fi router.
4. An Amazon account.
5. The Amazon Alexa app.
6. The Motorola hellovoice app.
2.1 Installing the base
Note
The base station must be connected to the AC power outlet and the
Ethernet cable must be plugged into the router at all times. Use only the
AC power adaptor and telephone line cord supplied with the product.
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To maximize battery performance
on the charger cradle and charge
2.2 Insert the batteries, installing and charging the handset
Remove the battery cover from
1
the back of the handset and
1
2
3
insert the rechargeable Ni-MH
battery cells supplied.
Please note the ’+’ and ’-’
markings inside the battery
compartment and insert in the
correct direction.
Slide the battery cover back
2
into place.
Plug the AC power jack into
3
the socket on the rear of the
charger cradle.
4
Plug the AC power adaptor
4
into the power outlet.
Place the handset on the
5
charging cradle to charge.
5
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Note
we recommend to fully charge
the batteries; place the handset
for at least 16 hours continuously.
Important
Use only the approved battery
cells (2 x AAA Ni-MH 750mAh
rechargeable batteries) supplied
with your handset.
Never use alkaline batteries.
4
3. Overview of the handset
Ring
indicator
LED
Display
Left soft key
Scroll left
Contacts
Flash
Talk
Hands-free
Scroll down
Volume down
Speed dial keys
Change case
Switch from
pulse to tone
dialling
Ringer o
Right soft key
Scroll up
Volume up
Scroll right
Call list
Intercom
Alexa key
End call
Power on/o
Exit
*
#
Space
Pause
Microphone
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4. Overview of the standby screen
Status bar
Handset name
Handset notifications
Date and time
Left soft key
information
Right soft key
information
Status bar icons
Signal strength Handset out of range
Hands-free on Alexa message notification
Mute Alexa session in use
Ringer o Battery level
Missed call
Handset notifications
Line In Use – When another handset is on a landline call.
Voicemail – If you have subscribed to a voicemail service oered by your
telephone service provider, Motorola AX handset can notify you when you
have new voicemail messages.
X Missed Call(s) – When you have unread new missed call(s).
Note
In the event your voicemail message notification gets out of sync with your
telephone service provider’s voice messaging system, you can manually
reset it by deleting the voicemail entry from your calls list. This will remove
the notification from the handset display; it does not delete your voicemail
messages.
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