11. PARTS LIST······················································24
E1E1
E1E1
1
TECHNICAL CHANGE
MSZ-A09YV -➔ MSZ-CA25VB -
MSZ-A12YV -➔ MSZ-CA35VB -
1. Indication of capacity has been changed.(BTU➔kW)
2. Shape of front panel has been changed.(Dimension has been changed)
3. Indoor electronic control P.C. board has been changed.
E1E1
E1E1
2
2
1
2
3
4
5
6
7
8
Installation plate
Installation plate fixing screw 4 o 25 mm
Remote controller holder
Fixing screw for 3 3.5 o 1.6 mm (Black)
Battery (AAA) for remote controller
Wireless remote controller
Felt tape (Used for left or left-rear piping)
Air cleaning filter
MSZ-CA25VB -
E1
MSZ-CA35VB -
E1
1
7
1
2
2
1
1
2
PART NAMES AND FUNCTIONS
INDOOR UNIT
MSZ-CA25VB MSZ-CA35VB -
E1
E1
Air cleaning filter
(White bellows type)
Panel
Air filter
Air outlet
Vertical vane
Horizontal vane
Operation section
(When the front panel is opened)
Emergency operation switch
Front panel
Air inlet
to Breaker
Power supply cord
Remote control
receiving section
Remote controller
Display section
Operation indicator lamp
Receiving section
ACCESSORIES
INDOOR UNIT
3
ON/OFF
TOO
COOL
PM
AM
TOO
WARM
ON/OFF
FAN
TOO
WARM
TOO
COOL
VANE
MODE
ECONO COOL
STOP
START
HR.
MIN.
AMPM
CLOCK
˚C
AM
RESET CLOCK
I FEEL
COOL
DRY
AUTO
HEAT
Open the front lid.
Signal transmitting section
Operation display section
OPERATE /STOP
(ON /OFF) button
TEMPERATURE buttons
OPERATION SELECT button
FAN SPEED CONTROL button
OFF-TIMER button
HR. button
MIN. button
(TIME SET button)
ON-TIMER button
RESET button
ECONO COOL button
VANE CONTROL button
CLOCK SET button
Indication of remote controller model
(back side)
MSZ-CA25VB MSZ-CA35VB -
E1
E1
4
1.5+ 440V
250V 3.15A
93:5A 250V
MSBPC20 12V 250"
ERZV10D471
S201DH1Y
5P
JM1aN-ZTMP-DC12V
136:i3: 2A
INDOOR UNIT
Item
Model
Indoor fan capacitor
Fuse
Thermal fuse
Vane motor
Varistor
Solid state relay
Terminal block
Contactor
Indoor fan motor thermal fuse
MSZ-CA25VB -
E1
MSZ-CA35VB -
E1
(C11)
(F11)
(F12)
(MV)
(NR11)
(SR141)
(TB)
(52C)
3
MSZ-CA25VB -
E1
MSZ-CA35VB -
E1
Indoor model
Function
Power supply
Single phase
230V,50Hz
10
0.17
35
—
0.17
RC4V19-LA
WHT-BLK 413
BLK-RED 334
815O278O217
9
5
3
10
10
10
KM04G
Cooling
504/360
W
/222
W
88
37/29W/21
W
930/730W/530
W
Heating
564/402
W
/246
W
94
38/30W/21
W
1,020/790W/570
W
Single phase
230V,50Hz
10
0.19
40
—
0.19
RC4V19-KA
WHT-BLK 316
BLK-RED 299
815O278O217
10
5
3
10
10
10
KM04G
Cooling
630/462
W
/288
W
95
39/31W/22
W
990/780W/560
W
Heating
642/474W/312
W
94
38/30
W
/22
W
1,000/790W/590
W
Air flow
(High/Med.W/LowW)
Power outlet
Running current ✽1
Power input ✽1
Auxiliary heater
Power factor ✽1
Fan motor current ✽1
Model
Winding
resistance(at20:)
Dimensions WOHOD
Weight
Air direction
Sound level
(High/Med.W/LowW)
Fan speed(High/Med.W/LowW)
Fan speed regulator
Thermistor RT11(at25:)
Thermistor RT12(at25:)
Thermistor RT13(at25:)
Remote controller model
K /h
A
A
W
A(kW)
%
A
"
mm
kg
dB(A)
rpm
k"
k"
k"
Electrical
data
Fan
motor
Special
remarks
Capacity
SPECIFICATION
NOTE : Test conditions are based on ISO 5151
Cooling : IndoorDB27: WB19:
Outdoor DB35: WB 24:
Heating : IndoorDB 20: WB15:
Outdoor DB 7:WB 6:
Refrigerant piping length (one way): 5m
w Reference value
✽1 Measured under rated operating frequency.
Specifications and rating conditions of main electric parts
5
4
90
80
70
60
50
40
30
20
10
631252505001000 2000 4000 8000
NC-60
NC-50
NC-40
NC-30
NC-20
NC-70
OCTAVE BAND SOUND PRESSURE LEVEL, dB re 0.0002 MICRO BAR
BAND CENTER FREQUENCIES, Hz
Test conditions,
Cooling : Dry-bulb temperature 27: Wet-bulb temperature 19:
APPROXIMATE
THRESHOLD OF
HEARING FOR
CONTINUOUS
NOISE
COOLING
FUNCTION
37
38
SPL(dB(A))
LINE
High
FAN SPEED
HEATING
Heating : Dry-bulb temperature 20: Wet-bulb temperature 15:
NOISE CRITERIA CURVES
MSZ-CA25VB -
E1
MSZ-CA35VB -
Test conditions,
Cooling : Dry-bulb temperature 27: Wet-bulb temperature 19:
Heating : Dry-bulb temperature 20: Wet-bulb temperature 15:
90
80
70
60
50
40
30
APPROXIMATE
20
THRESHOLD OF
HEARING FOR
CONTINUOUS
OCTAVE BAND SOUND PRESSURE LEVEL, dB re 0.0002 MICRO BAR
NOISE
10
631252505001000 2000 4000 8000
E1
FAN SPEED
High
BAND CENTER FREQUENCIES, Hz
FUNCTION
COOLING
HEATING
SPL(dB(A))
39
38
LINE
NC-70
NC-60
NC-50
NC-40
NC-30
NC-20
INDOORUNIT
WALL
1m
0.8m
MICROPHONE
6
5
OUTLINES AND DIMENSIONS
MSZ-CA25VB -
INDOOR UNIT
Unit: mm
E1
Installation plate
81.5
133.5
4.5
783
815
278
60
58
159
Wireless remote controller
606
Indoor unit
19
41
81.5
Air in
149
Power supply cord
Lead to right 1.0m
Lead to left 0.3m
7 or more
30
Air out
215
217
326326
5
Installation plate
Liquid line
Gas line
{
Insulation
90
110
Drain hose
(Connected part O.D)
Insulation
231.5
42
2.5
81.5
Wall hole
[9.52-0.43m
[37 O.D
[16
[28
271
[65
[6.35-0.5m
[21 I.D
MSC-CA35VB -
INDOOR UNIT
278
60
58
159
E1
783
815
606
161.5
Installation plate
Indoor unit
149
19
Power supply cord
Lead to right 1.0m
Lead to left 0.3m
41
Air in
7 or more
30
Air out
215
217
326326
5
Installation plate
90
110
161.5
17.5
258
218.5
42
2.5
81.581.5
Wall hole
Liquid line
Gas line
{
Insulation
Drain hose
(Connected part O.D)
Insulation
[65
[6.35-0.5m
[9.52-0.43m
[37 O.D
[21 I.D
[16
[28
Wireless remote controller
7
6
SYMBOL
C11
F11
F12
MF
MV
SYMBOL
NR11
RT11
RT12
RT13
SR141
SYMBOL
SR142
T11
TB
52C
NAME
INDOOR FAN CAPACITOR
FUSE (3.15A)
THERMAL FUSE (93:)
INDOOR FAN MOTOR (INNER FUSE)
VANE MOTOR
NAME
VARISTOR
ROOM TEMPERATURE THERMISTOR
INDOOR COIL THERMISTOR (MAIN)
INDOOR COIL THERMISTOR (SUB)
SOLID STATE RELAY
NAME
SOLID STATE RELAY
TRANSFORMER
TERMINAL BLOCK
CONTACTOR
GRN/YLW
BLK
GRY
YLW
BRN
WHT
RED
MF
1
2
3
4
5
6
3
SR141 SR142
5
3
1
C11
RT13
RT12
CN
112
CN
111
CN
121
151
CN
109CN125
CN
1R1
CN
MV
52
32
5
RT11
CN211
NR11
ELECTRONIC CONTROL P.C. BOARD
F11
T11
230V~
BRN
BRN
TB
L
3
N
2
RED
WHT
BLU
F12
BLU
BLU
1
2
BLU
1
2
3
CN201
3
4
52C
12V
TO OUTDOOR
UNIT
CONNECTING
L
3
N
2
12V
TO OUTDOOR
FOR MXZ type
UNIT
CONNECTING
REMOTE
CONTROLLER
POWER MONITOR
RECEIVER
SAFETY
DEVICE (FAN)
P.C. BOARD
LD103
GRN
CIRCUIT BREAKER
POWER
SUPPLY
CORD
~/N 230V
50Hz
PE
BLU
GRN/YLW
WIRING DIAGRAM
MSZ-CA25VB MSZ-CA35VB -
INDOOR UNIT
E1
E1
MODELS WIRING DIAGRAM
NOTE:1. About the outdoor side electric wiring refer to the outdoor unit electric wiring diagram for servicing.
2. Use copper conductors only. (For field wiring)
3. Symbols below indicate.
/: Terminal block, : Connector
7
MSZ-CA25VB -
INDOOR UNIT
REFRIGERANT SYSTEM DIAGRAM
E1
Refrigerant pipe [9.52
(with heat insulator)
Indoor coil
Indoor
heat
exchanger
Indoor coil
thermistor
RT13(sub)
thermistor
RT12(main)
Flared connection
Room temperature
thermistor
RT11
Refrigerant flow in cooling
Refrigerant flow in heating
Flared connection
Refrigerant pipe
[6.35
(with heat insulator)
MSZ-CA35VB -
INDOOR UNIT
Indoor
heat
exchanger
Room temperature
thermistor
RT11
8
Indoor coil
thermistor
RT13(sub)
E1
Refrigerant pipe [9.52
(with heat insulator)
Indoor coil
thermistor
RT12(main)
Flared connection
Flared connection
Refrigerant pipe
[6.35
(with heat insulator)
Unit:mm
8
SERVICE FUNCTIONS
MSZ-CA25VB MSZ-CA35VB -
E1
E1
8-1. TIMER SHORT MODE
For service, set time can be shortened by short circuit of JPG and JPS the electronic control P.C. board.
The time will be shortened as follows. (Refer to 9-7.)
Set time : 1-minute ➔ 1-second
Set time : 3-minute ➔ 3-second (It takes 3 minutes for the compressor to start operation. However, the starting time is
shortened by short circuit of JPG and JPS.)
8-2. P.C. BOARD MODIFICATION FOR INDIVIDUAL OPERATION
A maximum of 4 indoor units with wireless remote controllers can be used in a room.
In this case, to operate each indoor unit individually by each remote controller, P.C. boards of remote controller must be
modified according to the number of the indoor unit.
How to modify the remote controller P.C. board
Remove batteries before modification.
The board has a print as shown below :
Remote controller model : KM04G
NOTE : For remodelling, take out
the batteries and press
OPERATE/STOP(ON/OFF)
button twice or 3 times at
first.
After finish remodelling,
put back the batteries then
press RESET button.
J1
J2
The P.C. board has the print “J1” and “J2”. Solder “J1” and “J2” according to the number of indoor unit as shown in Table
1.
After modification, press RESET button.
Table 1
1 unit operation
No. 1 unit
No. 2 unit
No. 3 unit
No. 4 unit
How to set the remote controller exclusively for particular indoor unit.
After you turn the breaker ON, the first remote controller that sends the signal to the indoor unit will be regarded as the remote
controller for the indoor unit.
The indoor unit will only accepts the signal from the remote controller that has been assigned to the indoor unit once they are
set.
The setting will be cancelled if the breaker has turned off, or the power supply has shut down.
Please conduct the above setting once again after the power has restored.
No modification
–
–
–
2 units operation
Same as at left
Solder J1
–
–
3 units operation
Same as at left
Same as at left
Solder J2
–
4 units operation
Same as at left
Same as at left
Same as at left
Solder both J1 and J2
8-3. AUTO RESTART FUNCTION
When the indoor unit is controlled with the remote controller, the operation mode, the set temperature, and the fan speed
are memorized by the indoor electronic control P.C. board. The “AUTO RESTART FUNCTION” sets to work the moment
power has restored after power failure. Then, the unit will restart automatically.
However if the unit is operated in “I FEEL CONTROL” mode before power failure,
the operation is not memorized. In “I FEEL CONTROL” mode, the operation is decided by the initial room temperature.
9
Operation
JR07
IC101
CN151
SW1
CN112
CN111
CN201
52C
C11
CN211
CN1V1
CN1R1
CN121
1 If the main power has been cut, the operation settings remain.
2 After the power is restored, the unit restarts automatically according to the memory. (However, it takes at least 3 minutes
for the compressor to start running.)
How to release “AUTO RESTART FUNCTION”
1Turn off the main power for the unit.
2Pull out the indoor electronic control P.C. board and the power monitor receiver P.C.board. (Refer to 10-1.2.)
3Solder the Jumper wire to JR07 on the indoor electronic control P.C.board. (Refer to 9-7.)
NOTE:
• The operation settings are memorized when 10 seconds have passed after the indoor unit was operated with the remote
controller.
• If main power is turned OFF or a power failure occurs while AUTO START/STOP timer is active, the timer setting is can-
celled.
• If the unit has been off with the remote controller before power failure, the auto restart function does not works as the
power button of the remote controller is off.
• To prevent breaker off due to the rush of starting current, systematize other home appliance not to turn on at the same
time.
• When some air conditioners are connected to the same supply system, if they are operated before power failure, the
starting current of all the compressors may flow simultaneously at restart.
Therefore, the special counter-measures are required to prevent the main voltage-drop or the rush of the starting current
by adding to the system that allows the units to start one by one.
10
9
RESET button
Housing point
TROUBLESHOOTING
MSZ-CA25VB MSZ-CA35VB -
E1
E1
9-1. Cautions on troubleshooting
1. Before troubleshooting, check the following:
1) Check the power supply voltage.
2) Check the indoor/outdoor connecting wire for mis-wiring.
2. Take care the following during servicing.
1) Before servicing the air conditioner, be sure to first turn off the remote controller to stop the main unit, and then after
confirming the horizontal vane is closed, turn off the breaker and / or disconnect the power plug.
2) Be sure to turn OFF the power supply before removing the front panel, the cabinet, the top panel, and the
electronic control P.C. board.
3) When removing the electronic control P.C. board, hold the edge of the board with care NOT to apply stress on the
components.
4) When connecting or disconnecting the connectors, hold the housing of the connector. DO NOT pull the lead wires.
Lead wiring
3. Troubleshooting procedure
1) First, check if OPERATION INDICATOR lamp on the indoor unit is flashing on and off to indicate an abnormality.
To make sure, check how many times the abnormality indication is flashing on and off before starting service work.
2) Before servicing check that the connector and terminal are connected properly.
3) If the electronic control P.C. board is supposed to be defective, check the copper foil pattern for disconnection and the
components for bursting and discoloration.
4) When troubleshooting, refer to 9-2.,9-3. and 9-4.
4. How to replace batteries
Weak batteries may cause the remote controller malfunction.
In this case, replace the batteries to operate the remote controller normally.
1 Remove the front lid and insert batteries.
Then reattach the front lid.
Insert the negative pole
of the batteries first.
Check if the polarity of
the batteries are correct.
NOTE : 1. If RESET button is not pressed, the remote controller may not operate correctly.
2. This remote controller has a circuit to automatically reset the microcomputer when batteries are replaced.
This function is equipped to prevent the microcomputer from malfunctioning due to the voltage drop caused by
the battery replacement.
2 Press RESET button with tip end of ball point
pen or the like, and then use the remote controller.
11
5. How to install the horizontal vanes
Upper vane
Lower vane
In procedures 2,3,5, and 6, lock the stoppers until they click into place.
654
321
If horizontal vanes are not installed correctly, both of the operation indicator lamps will blink.
In this case, install the horizontal vanes correctly by following the procedures 1 to 6.
NOTE: Before installation of the horizontal vanes, disconnect the power supply plug and/ or turn off the breaker.
The holes on the
insertion ends of
the upper and lower
horizontal vanes
different shapes.
Insert this end first.
Upper right
Lower right
Insert this end first.
Stopper
Lock.
Stopper
Lock.
Lock.
Lock.
In.
Insert.
Insert.
In.
INFORMATION FOR MULTI SYSTEM AIR CONDITIONER
Lighted
Blinking
Operation Indicator
OUTDOOR UNIT : MXZ series
Multi system air conditioner can connect two or more indoor units with one outdoor unit.
•Unit won’t operate in case the total capacity of indoor units exceeds the capacity of outdoor units. Do not
connect indoor units beyond the outdoor unit capacity.
•When you try to operate two or more indoor units with one outdoor unit simultaneously, one for the cooling and
the other for heating, the operation mode of the indoor unit that operates earlier is selected. The other indoor
units will start the operation later cannot operate, indicating as shown in the figure below. In this case, please
set all the indoor units to the same operation mode.
•When indoor units starts the operation while the defrosting of outdoor unit is being done, it takes a few minutes
(max. 10 minutes) to blow out the warm air.
•In the heating operation, though indoor unit that does not operate may get warm or the sound of refrigerant
flowing may be heard, they are not malfunction. The reason is that the refrigerant continuously flows into it.
12
9-2. Failure mode recall function
Operational procedure
Releasing the failure mode recall function
Note1.Make sure to release the failure mode recall function once it's set up, otherwise the unit cannot operate properly.
2.If the abnormal condition is not deleted from the memory, the last abnormal condition is kept memorized.
3.In case the right lamp of OPERATION INDICATOR lamp is blinking, the indoor unit and outdoor unit are commuicating normally.
If its lighting or not lighting, they are not normally communicating.
The cause of abnormality cannot be found because the abnormality doesn't recur.
Setting up the failure mode recall function
Turn ON the power supply.
1 While pressing both OPERATION SELECT button and TOO COOL
button on the remote controller at the same time, press RESET button.
2 First, release RESET button.
And release the other two buttons since all LCD in operation display
section of the remote controller is displayed after 3 seconds.
Deleting the abnormal condition
1After repairing the unit, recall the failure mode again according to
"Setting up the failure mode recall function" mentioned above.
2Press EMERGENCY OPERATION switch so that the memorized
abnormal condition is deleted.
3Release the failure mode recall function according to "Releasing the
failure mode recall function" mentioned above.
Repair the defective parts.
Release the failure mode recall function by the following procedures.
1With the remote controller headed towards the indoor unit, press any button
that is not used in this failure mode recall function (e.g. TIMER button) .
OR
1Turn OFF the power supply of the indoor unit and turn ON it again.
2Press RESET button of the remote controller.
Press OPERATE/STOP(ON/OFF) button with the
remote controller headed toward the indoor unit,
and check if the beeping sound is heard ONCE.
1 While pressing both OPERATION SELECT
button and TOO COOL button on the
remote controller at the same time,
press RESET button.
2 First, release RESET button.
And release the other two buttons since all LCD
in operation display section of the remote controller
is displayed after 3 seconds.
Is the left lamp of OPERATION INDICATOR lamp on
the indoor unit blinking ?
The indoor unit is abnormal .
Check the blinking pattern, and refer to confirm the
abnormal point(9-2.2.).
Press OPERATE/STOP(ON/OFF) button with the
remote controller headed toward the indoor unit,
and check if the beeping sound is heard TWICE.
The outdoor unit is abnormal
Check the blinking pattem, and refer to confirm the
abnormal point(Service manual OB391).
Did you press OPERATE/STOP(ON/OFF) button
for checking the abnormality of the indoor/outdoor unit
at least twice?
*Do not press any other buttons except for
OPERATE/STOP(ON/OFF) button while the unit is
operated in failure mode.
(Otherwise, failure mode may be released although it’s up
to the model.)
Is the left lamp of OPERATION INDICATOR lamp on
the indoor unit blinking ?
Blinking
No
Yes
Yes
Not Blinking
No
Not Blinking
No
Blinking
Yes
AMPM
CLOCK
:
AMPM
•As for outdoor unit, refer to service manual OB391.
Outline of the function
This air conditioner can memorize the abnormal condition which has occurred once.
Even though OPERATION INDICATOR lamp indication listed on the troubleshooting check (9-4.) table disappears, the
memorized failure details can be recalled.
This model is very useful when the unit needs to be repaired for the abnormality which doesn't recur.
1. Flow chart of the indoor/outdoor unit failure mode recall function
13
2. Indoor unit failure mode table
5-time flash
2.5-second OFF
Replace the indoor electronic control
P.C. board.
Indoor control system
When it cannot properly read data in the
nonvolatile memory of the indoor electronic
control P.C. board.
7-time flash
2.5-second OFF
Refer to the characteristic of sub
indoor coil thermistor(9-7.).
Sub indoor coil thermistor
When the sub indoor coil thermistor shorts or
opens circuit is detected every 8 seconds
during operation.
3-time flash
2.5-second OFF
Refer to 9-6.A "Check of indoor fan
motor".
Indoor fan motor
When the rotational frequency feedback
signal is not emited during 12-second the
indoor fan operation.
2-time flash
2.5-second OFF
Refer to the characteristic of the main
indoor coil thermistor (9-7.).
Main indoor coil thermistor
When the main indoor coil thermistor shorts
or opens circuit is detected every 8 seconds
during operation.
1-time flash
2.5-second OFF
Refer to 9-6.D "How to check miswiring
and serial signal error".
Serial signal error
When the serial signal from the outdoor
unit is not received for 4 to 5 seconds.
Not lighted–Normal–
Left lamp of
OPERAITON
INDICTOR
Check point
Abnormal point
(Failure mode)
Detection method
4-time flash
every 0.5-second
Refer to the characteristics of room
temperature thermistor (9-7.).
Room temperature
thermistor
When the room temperature thermistor shorts
or opens circuit is detected every 8
seconds during operation.
NOTE:Blinking patterns of this mode differs from the ones of Troubleshooting check table(9-4.).
14
9-3. Instruction of troubleshooting
Start
Indoor unit
operates.
Outdoor unit
doesn't
operate.
Outdoor unit
operates in
only Test Run
operation.
Check room
temperature
thermistor.
Refer to
9-7.
"Test point
diagram and
voltage".
Outdoor unit
doesn't
operate
even in
Test Run
operation.
Refer to
"How to check
inverter/
compressor".
Indoor unit operates.
Outdoor unit doesn't
operate normally.
Unit doesn't
operate
normal
operation in
COOL or
HEAT mode.
Refer to
"Check of
R.V. coil".
Indoor unit
doesn't receive
the signal from
remote controller.
Indoor unit
operates, when
EMERGENCY
OPERATION
switch is pressed.
Refer to 9-6.B
"Check of
remote controller
and receiver
P.C. board".
OPERATION INDICATOR
lamp on the indoor unit is
flashing on and off.
Indoor unit
doesn't operate,
when
EMERGENCY
OPERATION
switch is pressed.
1. Check indoor / outdoor
connecting wire.
(Check if the power
is supplied to the
indoor unit.)
2. Refer to 9-6.C
"Check of indoor
electronic control
P.C. board".
As for outdoor unit MUZ type,
refer to service manual OB391.
As for outdoor unit MXZ type,
refer to service manual OB319.
Both lamps
(Left and right)
Flash on and off
at 0.5-second
intervals
Cause:
Indoor unit
• The horizontal
vanes are not
installed
correctly.
Refer to 9-6.E
"Check of
installation of
the horizontal
vanes".
Left lamp Flash
on and off at
0.5-second
intervals
Cause:
Indoor/
Outdoor unit
• Mis-wiring
or trouble
of serial signal
Refer to 9-6.D
"How to
check
mis-wiring
and serial
signal error
(when
outdoor unit
doesn't work)".
Left lamp
2-time flash
Cause:
Indoor unit
• Trouble of
room temp erature/
indoor coil
thermistor
Check room
temperature
thermistor
and indoor
coil thermistor.
Refer to
"Test point
diagram and
voltage".
Left lamp
3-time flash
Cause:
Indoor unit
• Trouble of
indoor fan
motor
Refer to 9-6.A
"Check of
indoor fan
motor".
Left lamp
4-time flash
Cause:
Indoor unit
• Trouble of
indoor unit
control
system
Replace the
indoor
electronic
control
P.C. board.
15
Left lamp
5-time flash
Cause:
Outdoor unit
• Outdoor
power
system
abnormality
Refer to
"How to check
inverter/
compressor".
Left lamp
6-time flash
Cause:
Outdoor unit
• Trouble of
thermistor
in outdoor
unit
Refer to
"Check of
outdoor
thermistors".
Left lamp
7-time flash
Cause:
Outdoor unit
• Trouble of
outdoor
control
system
Replace the
inverter P.C.
board or the
outdoor
electronic
control P.C.
board.
No.
1
2
4
5
6
SymptomOperation indicator lampDetection method
Check point
Left lamp flashes.
0.5-second ON
0.5-second OFF
Mis-Wiring
or serial
signal
Outdoor
power
system
Outdoor
thermistors
Outdoor
control
system
Indoor coil
thermistor
3 minutes after power supply turns ON, when
the serial signal is not received.
When it consecutively occurs 3 times that
compressor stops for overcurrent protection
within 1 minute after start-up.
<Thermistor short>
Thermistors are abnormal when they short
after compressor start-up.
<Thermistor open>
Thermistors are abnormal when they open
after compressor start-up.
However, discharge temperature thermistor is
abnormal when open circuit is detected more
than 10 minutes after compressor start-up.
When it cannot properly read data in the
nonvolatile memory of the inverter P.C. board
or the outdoor electronic control P.C. board.
• Shortage of refrigerant
• Refer to "Check of outdoor
thermistor".
Refer to service manual
OB391 or OB319.
• Refer to "Check of inverter/
compressor".
Refer to service manual
OB391 or OB319.
• Replace the inverter P.C.
board or the outdoor
electronic control P.C. board.
Refer to service manual
OB391 or OB319.
• Refer to 9-6.D "How to check
mis-wiring and serial signal
error".
3
Indoor fan
motor
7
Abnormal
point
Outdoor unit
does not
operate.
Room
temperature
thermistor
Left lamp flashes.
2-time flash
2.5-second OFF
When the indoor coil themistor or the room
temperature thermistor is short or open circuit
every 8 seconds during operation.
• Refer to the characteristics of
the indoor coil thermistor, and
the room temperature
thermistor
(9-7.).
Left lamp flashes.
3-time flash
2.5-second OFF
Indoor fan
repeats 12
seconds ON
and 3
minutes
OFF.
When the
indoor fan
breaks, the
fan keeps
stopping.
When the rotational frequency feedback
signal is not emit during 12-second indoor fan
operation.
• Refer to 9-6.A "Check of
indoor fan motor".
Left lamp flashes.
4-time flash
2.5-second OFF
Indoor
control
system
When it cannot properly read data in the
nonvolatile memory of the indoor electronic
control P.C. board.
Outdoor unit
does not
operate.
Outdoor unit
does not
operate.
• Replace the indoor electronic
control P.C. board.
Left lamp flashes.
5-time flash
2.5-second OFF
Left lamp flashes.
6-time flash
2.5-second OFF
Outdoor unit
does not
operate.
Outdoor unit
does not
operate.
Outdoor unit
does not
operate.
0.5-second ON
0.5-second OFF
When the electricity is not conducted to the
safety device (FAN) of the horizontal vane.
• Refer to 9-6.E "Check of
installation of the horizontal
vanes".
Indoor unit
and outdoor
unit do not
operate.
Attachment
of the
horizontal
vane
Both lamps flash at the same time.
8
Operation Indicator
MXZ type
Operation
mode
setting
Lighted
Blinking
Outdoor unit
operates but
indoor unit
does not
operate.
When the operation mode of each indoor unit
is differently set to COOL(includes DRY) and
HEAT at the same time, the operation mode of
indoor unit that has operated at first has the
priority.
• Unify the operation mode.
Refer to service manual
OB319.
2.5-second OFF
Right lamp flashes
Left lamp flashes.
7-time flash
2.5-second OFF
9-4. Troubleshooting check table
Operation Indicator
· Flashing of the OPERATION INDICATOR lamp (left-hand side or both lamp)
indicates possible abnormalities.
· The OPERATION INDICATOR lamp (left-hand side lamp) is
lighting during normal operation.
Lighted
Not lighted
• The following indication applies regardless of shape of the indicator.
Blinking
NOTE : Before taking measures, make sure that the symptom reappears for accurate troubleshooting.
Self check table
16
9-5. Trouble criterion of main parts
Part nameFigureCheck method and criterion
Indoor fan motor(MF)
INNER FUSE
136i 3: CUT OFF
WHT – BLK
BLK – RED
Abnormal
Open or
short-circuit
Normal
MSZ-CA25VB
303 " ~ 329 "
287 " ~ 311 "
MSZ-CA35VB
396 " ~ 430 "
320 " ~ 348 "
Measure the resistance with a tester. (Part temperature 10˚C ~ 30˚C)
Normal
8 k" ~ 20 k"
Abnormal
Open or short-circuit
Room temperature
thermistor(RT11)
Indoor coil thermistor
(RT12(MAIN), RT13(SUB))
Vane
motor(MV)
Motor part
Sensor part
Measure the resistance between the terminals with a tester.
(Part temperature 10˚C ~ 30˚C)
BRN – YLW
YLW – GRY
Abnormal
Remain 0V or 5V
Normal
4.5 ~ 5.5V
Measure the voltage power ON.
(When fan revolved one time)
0V➔5V➔0V
(Approx.)
Normal
BRN-other one
Abnormal
Open or short-circuit
Measure the resistance between the terminals with a tester.
(Part temperature 10°C ~ 30°C)
Color of lead wire
Color of lead wire
BLK
RED
WHT
GRY
YLW
BRN
240 " ~ 260 "
Color of lead wire
MAIN
AUX.
FUSE
RED
YLW
BRN
ORN
GRN
ROTOR
MSZ-CA25VB -MSZ-CA35VB -
E1E1
9-6. Troubleshooting flow
When OPERATION INDICATOR lamp flashes 3-time.
Indoor fan does not operate.
A
Check of indoor fan motor
Reconnect the lead wires.
No
Are lead wires connected?
Disconnect the lead wires from the connector (Indoor fan motor).
Measure the resistance between lead wires No.1 and No.5 and then No.3 and No.5 of the indoor fan
motor on CN211.
Is the resistance 0 (short circuit) or ∞ (open circuit)?
Turn OFF the power supply.
Check the connector (Fan motor) visually.
Yes
Replace the indoor fan motor.
Yes ( 0 or ∞ )
Is soldered point of the connector
correctly soldered?
Replace the indoor electronic control
P.C. board.
No
(others)
Yes
No
Resolder it.
17
Indoor electronic
control P.C. board
Varistor (NR11)
Indoor electronic
control P.C. board
Fuse (F11)
1
3
CN201
F12
N
2
3
Thermal fuse connector
Terminal
block
Check both “parts side” and “pattern side” of the
indoor electronic control P.C. board visually.
Replace the fuse.
Is fuse (F11) blown?
Replace the fan motor.
Is winding resistance
of fan motor 0 "?
Is winding resistance
of vane motor 0 "?
No
Yes
No
Replace the vane motor.
Yes
No
Yes
Is varistor (NR11) burnt?
Replace the varistor.
Yes
Turn OFF the power supply.
Disconnect indoor fan motor connector CN211 and
vane motor connector CN151 from the indoor electronic
control P.C. board and turn ON the power supply.
No
Does the unit operate with the remote controller or
does OPERATION INDICATOR lamp light up
by pressing EMERGENCY OPERATION switch?
Yes
No
Turn OFF the
power supply.
Turn OFF the
power supply.
Replace the indoor
electronic control
P.C. board.
Measure the
resistance
between
CN201
1on
the indoor
electronic control
P.C. board and
N
on the terminal
block with the
tester.
Is resistance approx. 0"?
Replace the fuse (F12).
No
Yes
(∞)
Indoor unit operates by pressing the EMERGENCY OPERATION switch, but does not operate with the remote controller.
CN302
CN125
CN109
1 2
1 2
31
5 4 3
Remote
controller
Indoor electronic control
P.C. board
Power monitor
receiver P.C.
board
Check of remote controller and receiver P.C. board
B
wCheck if the remote controller is exclusive for this air conditioner.
Switch on the remote controller.
Is LCD display on the the remote
controller visible?
Yes
Remove the batteries, then set them back
and press RESET button. (Refer to 9-1.4.)
Check if the unit operates with the remote
controller.
Does the unit operate with the
remote controller?
Yes
OK
No
(not clear)
No
Replace the batteries.(Refer to 9-1.4.)
Turn on a radio to AM and press switch on
the remote controller.
Is noise heard from the radio?
Yes
Are there any fluorescent lights of
inverter or rapid-start type within
the range of 1m?
No
Measure the voltage between receiver P.C. board connector CN302 No.3(-) and No.5(+) when the remote
controller button is pressed.
Is the voltage approx. 4V DC?
No(5V or 0V DC)
No
Yes
Yes
Replace the remote controller.
● Reinstall the unit away from lights.
● Attach a filter on receiving part.
Replace the indoor electronic control P.C.
board.
The unit doesn’t operate with the remote controller.
Also, the OPERATION INDICATOR lamp doesn’t light up by pressing the EMERGENCY OPERATION switch.
Check of indoor electronic control P.C. board
C
Replace the receiver P.C. board.
18
When OPERATION INDICATOR lamp flashes ON and OFF in every 0.5-second.
No
Replace the
indoor/ outdoor
connecting wire.
Is there voltage approximate 280V DC between
LD61A (+) and LD66A (–) on the inverter P.C.
board arter 3 minutes?
Turn OFF the power supply and then turn ON
again.
Press EMERGENCY OPERATION switch.
After 3 minutes, is there approximate 230V AC
between outdoor terminal block 2 and N?
w4 Replace the inverter P.C.
board.
Does the right side of OPERATION INDICATOR
lamp blink quickly?
w2 Mis-wiring may damage indoor electronic
control P.C. board during the operation.
Be sure to confirm the wiring is correct
before the operation starts.
Replace the indoor
electronic control
P.C. board.
No
Replace the indoor/ outdoor connecting wire.
Release the failure mode. w3
Yes
Yes
A
B
Turn OFF the power supply.
Disconnect the indoor/ outdoor connecting wire.
Short-circuit indoor terminal block N and 3.
Turn ON the power supply.
While pressing both OPERATION SELECT button and
TOO COOL button on the remote controller at the same
time, press RESET button.
At first, release RESET button.
And release the other two buttons since all LCD in
operation display section of the remote controller is
displayed after 3 seconds.
Transmit the signal of remote controller, pressing
OPERATE/STOP (ON/OFF) button on the remote
controller.
(The above procedure allows OPERATION INDICATOR
lamp to indicate the failure-mode.)
Remove the short-circuit between indoor terminal block N
and 3.
Reconnect the indoor/ outdoor connecting wire.
Turn ON the power supply.
Press EMERGENCY OPERATION switch.
Is there amplitude of 5 to 10V DC between outdoor
terminal block N and 3 after 3 minutes (for confirmation of
serial signal)?
1. Turn OFF the power supply.
2. Disconnect the connector (CN61) between the
compressor and the power transistor module.
3. Turn ON the power supply.
4. Press EMERGENCY OPERATION switch.
No
Yes
No
Yes
(light up or OFF)
Is mis-wiring
indicated when
the contactor
(52C) on the
indoor electronic
control P.C.
board turns ON
3 minutes later?
Yes
No
· Turn OFF inverter-controlled lighting
equipment.
· Turn OFF the power supply and then
turn ON again.
· Press EMERGENCY OPERATION
switch.
B
· Reinstall
either the
unit or the
light each
other away.
· Attach a filter
on receiving
section of
the indoor
unit.
w3 Be sure to release the failure-mode
recall function after checking.
w4 Be careful to the residual voltage of smoothing capacitor.
Procedure of release of failure-mode.
1 Press EMERGENCY OPERATION
switch.
2 Turn OFF the power supply.
3 Press RESET button on the
remote controller.
Start
No
• Turn ON the power supply.
•
Press once EMERGENCY OPERATION switch.
Is there any mis-wiring, poor contact,
or wire disconnection? w2
Make them sure.
Yes
After 3 minutes, mis-wiring is indicated
(0.5-second ON, 0.5-second OFF)
on OPERATION INDICATOR
lamp on indoor unit.w
w Short circuit of JPG and JPS on the indoor
electronic control P.C. board enables
self-check to be displayed in 3 seconds.
Yes
Is there 230V AC between outdoor terminal
block 2 and N?
No
Replace the
indoor/ outdoor
connecting wire.
A
•The following indication
applies regardless of shape
of the indicator.
Blinking
Operation Indicator
As for outdoor unit MUZ type, refer to service manual OB391.
As for outdoor unit MXZ type, refer to service manual OB319.
AMPM
CLOCK
:
AMPM
Outdoor unit does not operate.
How to check mis-wiring and serial signal error (when outdoor unit does not work)
D
19
When both OPERATION INDICATOR lamps flash 1-time.
Indoor unit and outdoor unit don’t operate.
Check of installation of the horizontal vanes
E
Start
Turn OFF the
power supply.
No
Is the stopper of the horizontal vane
locked to the indoor unit correctly?
Yes
Relock the stopper of the
horizontal vane to the indoor unit.
Refer to 9-1.5.
Turn ON the
power supply.
To check the continuity of safety device,
measure the resistance of connector 1 - 3
connected to CN1R1 on the indoor
electronic control P.C. board.
Is there resistance 0 "?
Yes
Replace the
indoor electronic
control P.C. board.
F
Check of thermal fuse
Turn OFF the
power supply.
No
OK
No(∞)
Is OPERATION
INDICATOR lamp flashing?
Yes
Turn OFF the
power supply.
Replace the
safety device.
Is resistance ∞ between the connector CN 201 1 on indoor
electronic control P.C. board and the terminal block N?
No
Ok
Yes
Replace the
thermal fuse (F12).
Indoor electronic
control P.C. board
CN201
20
9-7. Test point diagram and voltage
MSZ-CA25VB -MSZ-CA35VB Indoor electronic control P.C. board
E1E1
Fuse F11 250V AC 3.15A
Power supply input
230V AC
}
R132
Indoor fan motor
230V AC
}
Safety device of
fan by horizontal
vane CN1R1
Varistor
(NR11)
J12
12V
{
DC
J33
+
–
Power monitor receiver P.C. board
J33
+
–
}
5V DC
J23
Room temperature
thermistor RT11
Indoor coil
thermistor
RT12(MAIN)
Indoor coil
thermistor
RT13(SUB)
Timer short mode
point JPG, JPS
}
(Refer to 8-1.)
Emergency
operation switch
Release of Auto restart function
Solder the Jumper wire to the JR07.
(Refer to 8-3.)
(1) Slide the sleeve and check if there is a locking lever or not.(2) The terminal with this connector has the
locking mechanism.
1Slide the sleeve.
2Pull the terminal while
pushing the locking
lever.
1Hold the sleeve, and
pull out the terminal
slowly.
The terminal which has the locking mechanism can be detached as shown below.
There are two types ( Refer to (1) and (2)) of the terminal with locking mechanism.
The terminal without locking mechanism can be detached by pulling it out.
Check the shape of the terminal before detaching.
<"Terminal with locking mechanism" Detaching points>
Connector
Sleeve
Locking lever
DISASSEMBLY INSTRUCTIONS
10-1. MSZ-CA25VB -MSZ-CA35VB -
INDOOR UNIT
OPERATING PROCEDURE
1. Removing the panel
(1) Remove the screw caps of the panel.
Remove the screws.
(2) Pull the panel down to your side slightly and unhook the
catches at the top.
2. Removing the electronic control P.C. board and the
power monitor receiver P.C. board
NOTE : In case of removing only indoor electronic control
P.C. board work (3) is not necessary.
(1) Remove the panel. (Refer to 1.)
(2) Remove the power monitor receiver P.C. board holder from
the bottom of electrical box.
(3) Open the power monitor receiver P.C. board holder and
remove the power monitor receiver P.C. board.
(4) Remove the screw of the electrical cover and the electrical
cover.
(5) Remove the screw of the V.A. clamp and the V.A. clamp.
(6) Remove the screw of the cord clamp and the cord clamp.
(7) Remove the screw of the terminal block.
(8) Remove the screw of the ground wire.
(9) Pull out indoor electronic control P.C. board slightly.
(10)
Disconnect all (except CN109, CN125) the connectors on
the electronic control P.C. board.
(11)
Remove the electronic control P.C. board.
(12)
Disconnect the connector of power monitor receiver P.C.
board (CN109, CN125) on the electronic control P.C.
board.
E1E1
22
Photo 1
Screws of the front panel
Photo 2
Screw of the
ground wire
Power monitor receiver
P.C. board holder
PHOTOS
Terminal block
fixing screw
Indoor electronic
control P.C. board
Cord clamp fixing
screw
Screw of the V.A.
clamp
Screw of the
electrical cover
OPERATING PROCEDURE
PHOTOS
3. Removing the electrical box
(1) Remove the panel. (Refer to 1.)
(2) Remove the electrical cover. (Refer to 2.)
(3) Remove the V.A. clamp. (Refer to 2.)
(4) Remove the cord clamp. (Refer to 2.)
(5) Remove the terminal block. (Refer to 2.)
(6) Remove the screw of ground wire. (Refer to 2.)
(7) Disconnect the connector of the indoor coil thermistor
(CN112), the fan motor connector (CN211 and CN121), the
vane motor connector (CN151) and the connector of the
safety device (CN1R1) on the electronic control P.C. board.
(8) Remove the fan motor lead wire and indoor coil thermistor
from the electrical box.
(9) Remove the lead wire of vane motor and safety device from
the bottom of electrical box.
(10)
Remove the screw fixing the electrical box, remove the
electrical box.
4. Removing the nozzle assembly and the vane motor
(1) Remove the panel. (Refer to 1.)
(2) Remove the electrical box. (Refer to 3.)
(3) Pull out the drain hose from the nozzle assembly, remove
the nozzle assembly.
(4) Remove the screws of the vane motor, disconnect the
vane motor connector.
(5) Remove the vane motor.
Photo 3
Photo 4
Indoor coil thermistor
connector
Fan motor connector
Screws of the vane motor
Vane motor
connector
Screw of the
electrical box
5. Removing the indoor fan motor and the line flow fan
(1) Remove the panel. (Refer to 1.)
(2) Remove the electrical box. (Refer to 3.)
(3) Pull out the drain hose from the nozzle assembly, remove
the nozzle assembly. (Refer to 4.)
(4) Remove the screw of the lead cover and the lead cover.
(5) Remove the lead wire of the fan motor from the motor band
/ bed.
(6) Release the hooks of the motor band from the motor bed
and open it slightly.
(7) Loosen the hexagon socket set screw of the line flow fan.
(8) Remove the screws fixing the motor bed, remove the fan
motor with motor band and the motor bed.
(9) Remove the screws fixing the left side of the heat
exchanger.
(10)
Lift the left side of the heat exchanger.
(11)
Remove the line flow fan.
Photo 6
Screw of
the lead
cover
Hexagon socket set screw
Hooks of the
motor band
Drain hose
Photo 5
Screws of the
left side of the
heat exchanger
Photo 7
Screws of
the motor
bed
23
PARTS LIST11
MSZ-CA25VB -(WH)
MSZ-CA35VB -(WH)
E1
E1
11-1. INDOOR UNIT STRUCTURAL PARTS
1 (w)
2
3
4
5
6
9 (w)
8
7 (See 11-5.)
11-2. ACCESSORY AND REMOTE
CONTROLLER
10
(w) These figures show about MSZ-CA35VB.
11
11-1. INDOOR UNIT STRUCTURAL PARTS
Symbol
No.
E02 763 234
1
E02 764 234
2
E02 965 000
3
E02 763 067
4
E02 965 010
5
E02 408 142
E02 763 100
6
E02 764 100
7
8
E02 763 975
E02 408 970
9
E02 751 970
Part No.
Part name
BOX (WH)
BOX (WH)
PANEL ASSEMBLY (WH)
SCREW CAP
FRONT PANEL (WH)
CATCH
CATECHIN AIR FILTER
CATECHIN AIR FILTER
AIR CLEANING FILTER
CORNER BOX (RIGHT)
INSTALLATION PLATE
INSTALLATION PLATE
in Wiring
Diagram
11-2. ACCESSORY AND REMOTE CONTROLLER
E02 838 426
10
E02 527 083
11
REMOTE CONTROLLER
REMOTE CONTROLLER HOLDER
Q'ty/unit
MSZ-CA25VB
-
(WH)
1
1
2
1
2
2
2
1
1
1
1
E1
MSZ-CA35VB
(WH)
E1
-
1
1
2
1
2
2
2
1
1
1
1
KM04G
Remarks
Including No.3,4,5
2PCS/SET
2PCS/SET
24
MSZ-CA25VB -(WH)
MSZ-CA35VB -(WH)
E1
E1
11-3. INDOOR UNIT ELECTRICAL PARTS
11-4. INDOOR UNIT HEAT EXCHANGER
AND FUNCTIONAL PARTS
SLEEVE
BEARING
1
3
4
5
6
20
19
18
15
17
2
ROOM TEMPERATURE
THERMISTOR
16
14
23
24
13
FUSE
VARISTOR
7
11
12
10
8
9
(W) This figure shows about MSZ-CA35VB.
22 (W)
11-3. INDOOR UNIT ELECTRICAL PARTS AND FUNCTIONAL PARTS
Part number that is circled is not shown in the illustration.
(WH)
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Q'ty/unit
E1
-
MSZ-CA35VB
(WH)
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
No.Part No.
1
E02 001 504
2
E02 661 702
3
E02 838 235
4
E02 815 316
5
E02 965 040
6
E02 965 041
7
E02 127 382
8
E02 829 385
9
E02 749 385
10
E02 763 034
11
E02 815 468
E02 965 452
12
E02 966 452
13
E02 749 303
14
E02 151 308
E02 749 300
15
E02 751 300
16
E02 749 333
17
E02 679 375
E02 838 307
18
E02 839 307
19
E02 749 302
E02 408 509
20
E02 751 509
21
E02 408 381
WIncluding FAN MOTOR RUBBER MOUNT(2 pcs/set)
SLEEVE BEARING
DRAIN HOSE
NOZZLE ASSEMBLY (WH)
SAFETY DEVICE
VANE UPPER
VANE LOWER
FUSE
VARISTOR
VARISTOR
VANE CRANK SET
POWER MONITOR RECEIVER P.C. BOARD
ELECTRONIC CONTROL P.C. BOARD
ELECTRONIC CONTROL P.C. BOARD
VANE MOTOR
ROOM TEMPERATURE THERMISTOR
INDOOR FAN MOTORw
INDOOR FAN MOTORw
MOTOR BAND
TERMINAL BLOCK
INDOOR COIL THERMISTOR
INDOOR COIL THERMISTOR
LINE FLOW FAN
BEARING MOUNT
BEARING MOUNT
THERMAL FUSE
Part name
Symbol
in Wiring
Diagram
NR11
NR12
RT11
RT12, RT13
RT12, RT13
MSZ-CA25VB
F11
MV
MF
MF
TB
F12
E1
-
3.15A
AUTO RESTART
AUTO RESTART
RC4V19RC4V19-
93:
Remarks
11-4. INDOOR UNIT HEAT EXCHANGER
E02 838 620
22
E02 839 620
E02 815 666
23
E02 151 666
E02 151 667
24
INDOOR HEAT EXCHANGER
INDOOR HEAT EXCHANGER
UNION (GAS)
UNION (GAS)
UNION (LIQUID)
25
1
1
1
1
1
1
{9.52
{9.52
{6.35
11-5. AIR CLEANING FILTER
MAC-1300FT
ModelPart No.
MSZ-CA25VB -
MSZ-CA35VB -
E1
E1
● AIR CLEANING FILTER removes fine dust of 0.01 micron from air by means of static electricity.
● Normal life of AIR CLEANING FILTER is 4 months. However, when it becomes dirty, replace it as soon as possible.
● Clogged AIR CLEANING FILTER may reduce the air conditioner capacity or cause frost on the air outlet.
● DO NOT reuse AIR CLEANING FILTER even if it is washed.
● DO NOT remove or attach AIR CLEANING FILTER during unit operation.
26
27
HEAD OFFICE: MITSUBISHI DENKI BLDG., 2-2-3, MARUNOUCHI, CHIYODA-KU, TOKYO100-8310, JAPAN
CC
Copyright 2005 MITSUBISHI ELECTRIC ENGINEERING CO.,LTD
Distributed in Feb. 2005. No. OB390 6
Made in Japan
New publication, effective Feb. 2005
Specifications subject to change without notice.
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