Mitel SX-2000 LW Service Manual

TECHNICIAN’S HANDBOOK

LIGHTWARE 32, Release 1.0

NOTICE

The information co ntained in th is doc ument is belie ved to b e accurate in all respects but is not warranted by Mitel Networks Corporation

(MITEL

). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsib ility for any e rrors or omiss ions in this d ocument. Revisions of this document or new editions of it may be issued to incorporate such changes.

SX-2000, SUPERSET, and SUPERCONSOLE 1000 are trademarks of Mitel Networks Corporation.

Other product names mentioned in this document may be trademarks of their

respective companies and are hereby acknowledged.

SX-2000 Technician’s Handbook

50003095, Revision A

LIGHTWARE 32, Release 1.0

January 2003

 ,

Trademark of MITEL Networks Corporation

Table of Contents

Chapter 1: About This Handbook

About This Handbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

RSD Drive or Cartridge Tape Unit? . . . . . . . . . . . . . . . . . . . . . . . . 4

Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2: Installation

Cabinet Card Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Redundant Control Cabinet Card Layout . . . . . . . . . . . . . . . . . . . . 9

Non-redundant Control Cabinet Card Layout. . . . . . . . . . . . . . . . 10

MICRO LIGHT Cabinet Card Layout . . . . . . . . . . . . . . . . . . . . . . 11

MICRO LIGHT Cabinet - Valid Card Combinations . . . . . . . . . . . 12

Peripheral Cabinet Card Layout. . . . . . . . . . . . . . . . . . . . . . . . . . 15

DSU Cabinet Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adding a Peripheral or DSU Cabinet . . . . . . . . . . . . . . . . . . . . . . . 17

If the Maximum Number of Cabinets is Selected . . . . . . . . . . . . . 17

If the Maximum Number of Cabinets is Not Selected. . . . . . . . . . 18

Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Peripheral Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

DSU Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Control Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Card Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Control Resource Card Switch Settings. . . . . . . . . . . . . . . . . . . . 24

E&M Trunk Card Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . 25

OPS Line Card Message Waiting Switches . . . . . . . . . . . . . . . . . 26

DS1 Formatter Card Line Equalizer Switches . . . . . . . . . . . . . . . 27

CEPT Interface Assembly Jumpers . . . . . . . . . . . . . . . . . . . . . . . 27

E1/T1 (DS1) Formatter Card Switch Settings. . . . . . . . . . . . . . . . 28

PRI Cards and DS1/CEPT I and II Cards. . . . . . . . . . . . . . . . . . . 28

Peripheral Interface Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cable Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

USCO Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Card-slot Connections to Cross-connect Field. . . . . . . . . . . . . . . 32

Technician’s Handbook

Chapter 3: Programming

Programming Class of Service, Interconnect Restriction,

and Intercept Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Programming Printer Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

SUPERSET 700 Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

SUPERCONSOLE 1000® Printer Port . . . . . . . . . . . . . . . . . . . . 49

SUPERCONSOLE 2000™ Printer Port . . . . . . . . . . . . . . . . . . . . 50

DATASET Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Programming Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . 52

Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Analog Devices Connected to an AIM . . . . . . . . . . . . . . . . . . . . . 54

Multiline Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Programmable Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Upgrade a PKM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Attendant Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Programming the Telephone Directory. . . . . . . . . . . . . . . . . . . . . 59

Changing a Telephone’s Attributes. . . . . . . . . . . . . . . . . . . . . . . . 60

Moving a Telephone User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Swapping Users’ Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Programming Call Rerouting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Programming Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Analog Dial-in Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Analog Non-dial-in Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

DISA Dial-in Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

DISA Non-dial-in Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Digital Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Programming Automatic Route Selection (ARS) . . . . . . . . . . . . . 71

Chapter 4: Maintenance Commands

Basic Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Accessing Desktop Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Selecting a Different Language . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Table of Contents

Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Resetting the Password for a Lower Level. . . . . . . . . . . . . . . . . . 78

Resetting Usernames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Displaying Usernames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Switching from CDE or Desktop to Maintenance Mode . . . . . . . . 78

Stepping Back through Commands . . . . . . . . . . . . . . . . . . . . . . . 79

Displaying the System Software Revision . . . . . . . . . . . . . . . . . . 79

Displaying the System Software Versions . . . . . . . . . . . . . . . . . . 79

Changing or Reading the System Time . . . . . . . . . . . . . . . . . . . . 79

Changing or Reading the System Date . . . . . . . . . . . . . . . . . . . . 79

Change Tenant Day/Night Service . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the Parity of a Console Port or DNIC Port . . . . . . . . . . 80

Refreshing the Terminal Screen. . . . . . . . . . . . . . . . . . . . . . . . . . 80

Cancelling a Maintenance Command. . . . . . . . . . . . . . . . . . . . . . 81

Printing to LPR3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Printing Log Files to a Local Printer . . . . . . . . . . . . . . . . . . . . . . . 81

Printing a CDE Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Switching the Terminal from Screen Mode to Print Mode . . . . . . 83

Checking the Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Assigning a New Default Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating a Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Displaying Catalogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Troubleshooting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Starting, Ending, and Printing a Session Log. . . . . . . . . . . . . . . . 85

Showing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Showing Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting Alarm Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Displaying the State of a Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Displaying the State of Line Appearances . . . . . . . . . . . . . . . . . . 86

Displaying the Total Number of System Resources. . . . . . . . . . . 86

Busying Out a Card, Circuit, or Channel for Testing . . . . . . . . . . 87

Returning a Busy Circuit or Trunk to Service . . . . . . . . . . . . . . . . 87

Removing a Courtesy Down Request . . . . . . . . . . . . . . . . . . . . . 87

Testing Circuits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Displaying the Call Path of a Set . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reading Maintenance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Cancelling a Logs Read Command . . . . . . . . . . . . . . . . . . . . . . . 90

Printing Maintenance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Technician’s Handbook

Deleting Log Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Checking the Log Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Setting the Size of the SMDR Log File. . . . . . . . . . . . . . . . . . . . . 90

Main Control Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Switching Activity (Redundant Systems Only) . . . . . . . . . . . . . . . 91

Scheduling an Activity Switch (Redundant Systems Only) . . . . . 91

Turning Background Diagnostics On/Off . . . . . . . . . . . . . . . . . . . 92

Displaying the Card Configuration . . . . . . . . . . . . . . . . . . . . . . . . 92

Identifying System Resource Shortages . . . . . . . . . . . . . . . . . . . 92

Identifying and Downloading Firmware . . . . . . . . . . . . . . . . . . . . 92

Identifying Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Checking for Mass Storage Subsystem Errors . . . . . . . . . . . . . . 94

Loading Software into a Card’s Processor. . . . . . . . . . . . . . . . . . 94

Testing PCM Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Scheduling a System Reboot (Non-redundant Systems). . . . . . . 95

Displaying the Status of Communication Paths . . . . . . . . . . . . . . 96

Collecting Traffic Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Displaying Traffic Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Database Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Checking the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Saving and Restoring the Database . . . . . . . . . . . . . . . . . . . . . . 99

RSD Copy from Mitel Support Web Site . . . . . . . . . . . . . . . . . . 100

Backing Up and Restoring Message Center Messages. . . . . . . 100

Redundant File System Commands . . . . . . . . . . . . . . . . . . . . . . 101

Partitioning and Joining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Disabling and Enabling File Redundancy . . . . . . . . . . . . . . . . . 101

Which Main Controller is Active? . . . . . . . . . . . . . . . . . . . . . . . . 102

Displaying Information on a Volume . . . . . . . . . . . . . . . . . . . . . 102

Mounting and Dismounting a Volume . . . . . . . . . . . . . . . . . . . . 102

Backing Up and Restoring a Volume . . . . . . . . . . . . . . . . . . . . . 102

Enabling and Disabling Access to a Volume . . . . . . . . . . . . . . . 103

Formatting a Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Peripheral Devices Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Locating an Extension or Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 105

Locating Where a Number is Used . . . . . . . . . . . . . . . . . . . . . . 105

Locating a Tenant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Listing the Active Features for an Extension or PLID. . . . . . . . . 105

Finding the Directory Number of a Set or Trunk . . . . . . . . . . . . 106

Finding Free Directory Numbers or PLIDs. . . . . . . . . . . . . . . . . 106

Table of Contents

Moving, Adding, and Swapping Telephone Users . . . . . . . . . . . 107

Deleting Telephone Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Changing an Extension Number. . . . . . . . . . . . . . . . . . . . . . . . . 107

Digital Trunk Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Displaying the Status of a Digital Link . . . . . . . . . . . . . . . . . . . . 108

Testing Digital Trunks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Synchronizing the Active Clock Source . . . . . . . . . . . . . . . . . . . 109

Displaying Synchronization Information . . . . . . . . . . . . . . . . . . . 109

DS1/CEPT Formatter I Card (MC263CA and MC264CA)

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Chapter 5: Troubleshooting and Repair

Identifying Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

The Bootstrap Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Flowchart 1: Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Flowchart 2: The System is Not Booting Up. . . . . . . . . . . . . . . . 118

Flowchart 3: An Alarm is Present . . . . . . . . . . . . . . . . . . . . . . . . 120

Flowchart 4: Correcting Set/Dataset Problems . . . . . . . . . . . . . 121

Flowchart 5: The Bootstrap Sequence. . . . . . . . . . . . . . . . . . . . 123

Flowchart 6: Maintenance Terminal Troubleshooting. . . . . . . . . 127

Fixing Database Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Restoring the Database from a DATA SAVE Backup . . . . . . . . 128

If the System Reports a Blank Database . . . . . . . . . . . . . . . . . . 132

If the System Reports that the System Dimensions Don’t Match 132

If the System Reports a SYSID Mismatch . . . . . . . . . . . . . . . . . 132

Fixing Redundant File Corruption . . . . . . . . . . . . . . . . . . . . . . . . 133

Power-down Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Powering Down the Control Node . . . . . . . . . . . . . . . . . . . . . . . 136

Powering Down the Peripheral Nodes . . . . . . . . . . . . . . . . . . . . 137

Powering Down the DSU Nodes . . . . . . . . . . . . . . . . . . . . . . . . 137

Power-up Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Powering Up the Control Node. . . . . . . . . . . . . . . . . . . . . . . . . . 138

Powering Up the Peripheral Nodes . . . . . . . . . . . . . . . . . . . . . . 138

Powering Up the DSU Nodes. . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Technician’s Handbook

Recovering from a Corrupted Hard Disk. . . . . . . . . . . . . . . . . . . 140

Formatting the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Removing and Replacing a Faulty Hard Disk . . . . . . . . . . . . . . 143

Replacing Circuit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Removing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Installing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Replacing a Main Controller Card . . . . . . . . . . . . . . . . . . . . . . . 147

Replacing a Peripheral Switch Controller (PSC) Card. . . . . . . . 148

Replacing a Control Resource Card (CRC) . . . . . . . . . . . . . . . . 149

Replacing CEPT or DS1 Formatter Cards

with DS1/CEPT I or II Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Chapter 6: Routine Maintenance

Is the System Healthy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Non-redundant Healthy System Checklist . . . . . . . . . . . . . . . . . 155

Redundant Healthy System Checklist . . . . . . . . . . . . . . . . . . . . 155

Is the System Secure? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Checking a Non-redundant System. . . . . . . . . . . . . . . . . . . . . . . 157

Checking a Redundant System . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Making Your System Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

RSD Copier Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Formatting a Removable Storage Device (RSD) . . . . . . . . . . . . 163

Making a DATA SAVE Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Making a Message Center Backup . . . . . . . . . . . . . . . . . . . . . . . 165

Making an RSD Copy of the Hard Disk . . . . . . . . . . . . . . . . . . . . 166

Loading Software on Your System . . . . . . . . . . . . . . . . . . . . . . . 168

Software Upgrade or Software Update? . . . . . . . . . . . . . . . . . . 168

Data Restore or Data Convert? . . . . . . . . . . . . . . . . . . . . . . . . . 168

RSD or Tape? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Performing a Software Upgrade

on a Non-redundant System . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Performing a Software Update on a Non-redundant System. . . 178

Performing a Software Upgrade on a Redundant System. . . . . 179

Performing a Software Update on a Redundant System . . . . . . 190

Table of Contents

Performing an Option Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Options and MFRDs are Password Protected . . . . . . . . . . . . . . 194

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Enabling Options and MFRDs on Non-redundant Systems. . . . 194

Enabling Options and MFRDs on Redundant Systems . . . . . . . 197

Index of Maintenance Commands . . . . . . . . . . . . . . . . . . . . . . . . 203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

E-Doc Tips

Technician’s Handbook

Chapter 1

About This Handbook

Technician’s Handbook

About This Handbook

Purpose

This handbook provides:

! quick reference to maintenance commands ! abbreviated instructions for frequently used procedures ! programming aids ! troubleshooting flowcharts ! installation information.

Audience

This handbook is for certified technicians.

Symbols

A stop symbol indicates a hazardous situation which, if not avoided, could result in injury or death.

A yield symbol with an exclamation mark indicates a situation whic h, if not avo ided, could re sult in dama ge to th e equipment.

About This

Handbook

5 min

A light bulb identifies an important note or a useful tip. A clock indicates the amount of time that is required to

perform the associated step. A pointer symbol identifies an important cross reference. A hand identifies a step where you must make an important

command selection.

Technician’s Handbook

Important Safety Instructions

Failure to follow all instructions may result in improper equipment operation and/or risk of electrical shock.

See the SX-2000 system, for general safety information.

Safety Instructions, included with every

RSD Drive or Cartridge Tape Unit?

This handbook describes how to perform software procedures on a system that has an RSD drive. If your system has a cartridge tape unit, substitute TAPE for RSD when you enter maintenance commands.

Additional Information

Technical Documentation CD-ROM

The Technical Documentation CD-ROM provides complete information about the SX-2000 system. The documentation has been enhanced with animated FRU procedures and a Troubleshooting Tool.

Mitel Online

Mitel Online provides free access to the latest technical documentation updates, Technical Service Bulletins (TSBs), compatibility considerations, and recognized support issues. You can also participate in Tech-to-Tech forums. Training course schedules are provided, and you can update your training certification online.

1. Launch your browser and access www.mitel.com.

2. From the OnLine Services menu, select Mitel Online.

3. Enter your login name and password.

4. Click Technical Support Highlights and then click Product Documentation (eDocs).

Field Change Instruction

Every software release is accompanied by a Field Change Instruction (FCI). The FCI describes software changes, bug fixes, outstanding issues, and hardware compatibility considerations for the new software release. Read the FCI

before you begin any software upgrade.

You can obtain the latest FCI from Mitel Online.

Technical Service Bulletins

Technical Service Bulletins (TSBs) are issued by Mitel Technical Support to address frequently asked questions regarding software and hardware problems.

You can obtain the latest TSBs from Mitel Online.

Known Bug List

Known bugs are tracked by Mitel Technical Support. Consult the Known Bug List if you see a problem on your system. The list offers work -a ro un ds tha t ma y save yo u a Tec hnic al Support call.

You can obtain the latest Known Bug List from Mitel Online.

About This

Handbook

Technician’s Handbook

Chapter 2

Installation

Technician’s Handbook

Cabinet Card Layouts

Redundant Control Cabinet Card Layout

Installation

Figure 1: Redundant Control Cabinet Card Layout

Technician’s Handbook

Non-redundant Control Cabinet Card Layout

HARD DISK DRIVE

RSD DRIVE

CONTROL PANEL

MAIN CONTROLLER CARD

CONTROL RESOURCE CARD

Figure 2: Non-redundant Control Cabinet Card Layout

BB0409

MICRO LIGHT Cabinet Card Layout

Installation

Figure 3: MICRO LIGHT Cabinet Card Layout

Technician’s Handbook

MICRO LIGHT Cabinet - Valid Card Combinations

Figure 4: MICRO LIGHT - Valid Card Combinations

Installation

Table 1: Completing the MICRO LIGHT Cabinet Assignment Form

CONFIGURATION 1 - CABINET ASSIGNMENT Main Control Fiber Interface Peripheral/DSU Fiber Interface Cabinet Shelf Slot Type Cabinet Shelf Slot Comments 1 2 1 FD Per 2 1 17 internal peripheral 122 123

124

1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD DSU 3 1 1 internal DSU

B &

123

124

1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD DSU 3 1 1 internal DSU

D &

123

1 2 4 FD DSU 3 1 6 internal DSU

1 2 1 FD Per 2 1 17 internal peripheral 122 1 2 3 FD Per 4 1 17 external peripheral Note

124

Installation

1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD DSU 3 1 1 internal DSU

G &

1 2 3 FD Per 4 1 17 external peripheral Note

124

1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD DSU 3 1 1 internal DSU 1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD DSU 3 1 6 internal DSU

1 2 1 FD Per 2 1 17 internal peripheral 122 1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD Per 5 1 17 external peripheral Note

Technician’s Handbook

Table 1: Completing the MICRO LIG HT Cabinet Assignment Form (Cont’d)

CONFIGURATION 1 - CABINET ASSIGNMENT Main Control Fiber Interface Peripheral/DSU Fiber Interface Cabinet Shelf Slot Type Cabinet Shelf Slot Comments 1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD DSU 3 1 1 internal DSU

K &

1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD Per 5 1 17 external peripheral Note

1 2 1 FD Per 2 1 17 internal peripheral 1 2 2 FD Per 3 1 17 external peripheral Note 1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD Per 5 1 17 external peripheral Note

1 2 1 FD Per 2 1 17 external peripheral Note 1 2 2 FD DSU 3 1 1 internal DSU 1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD Per 5 1 17 external peripheral Note

1 2 1 FD Per 2 1 17 external peripheral Note 1 2 2 FD Per 3 1 17 external peripheral Note 1 2 3 FD Per 4 1 17 external peripheral Note

1 2 4 FD Per 5 1 17 external peripheral Note

Note: You can also connect the FIM in this slot to a FIM in a DSU cabinet. If you are

connecting a DSU cabinet, enter the following data:

Type: Enter “FD DSU”.

Slot: Enter “1” if it is connected to a FIM in slot 1 of a DSU cabinet. Enter

“6” if it is connected to a FIM in slot 6 of a DSU cabinet.

Comments: Enter the location of the external DSU cabinet. This field accepts

up to 14 alpha numeric characters.

Peripheral Cabinet Card Layout

Installation

Figure 5: Peripheral Cabinet Card Layout

Note: Depending on the peripheral cabinet type, slots 16, 16B, and 17 may be used

for different card configurations:

Type A - (9400-200-110-NA) - holds a PSC in slot 16, a PRC in the upper portion of slot 17, and a FIM in the lower portion of slot 17.

Type B - (9400-200-113-NA) - holds a PSC or PSC II in slot 16. A PSC works with a PRC in the upper portion of slot 17; a PSC II does not require a separate PRC. A FIM is held in the lower portion of slot 17. If used in an expanded peripheral node, it must be used as the slave cabinet and includes a Peripheral Interconnect card in slot 16.

Peripheral Cabinet II - (9400-200-118-NA) - holds a PSC II in slot 16, a FIM in slot 17, and if used in an expanded peripheral node as the master cabinet a Peripheral Interconnect card in slot 16B. If used as the slave cabinet, a Peripheral Interconnect card is installed in slot 16 (no PSC or FIM required).

Technician’s Handbook

DSU Cabinet Card Layout

PERIPHERAL RESOURCE CARD

FIBER INTERFACE MODULE

DIGITAL SERVICE UNIT

PERIPHERAL RESOURCE CARD

FIBER INTERFACE MODULE

123456

Figure 6: DSU Cabinet Card Layout

BB0410

Installation

Adding a Peripheral or DSU Cabinet

Service will be lost during this procedure.

1. If your system is redundant, hold down PANEL ENABLE and press ACTIVITY FREEZE ON.

2. Install the peripheral or DSU cabinet.

3. Connect the fiber cable to the FIM in the control node.

4. Power up the cabinet.

5. Enter CDE mode on the maintenance terminal.

6. Select the Dimension and Feature Display form, and ensure the maxi mu m nu m ber of c ab in ets is se le cte d for your system configuration. For FD1 configurations (non-redundant and SX-2000 MICRO LIGHT systems) the number of cabinets should be set to 5. For FD2 configurations (redundant systems and 18” non-redundant cabinets) the number of cabinets should be set to 12.

Installation

7. If the maximum number of cabinets is select ed, continue. If the maximum number of cabinets is not selected, proceed to page 18.

If the Maximum Number of Cabinets is Selected

1. Enter the Cabinet Assignment form.

2. For non-redundant and redundant LIGHT systems, complete the Cabinet Assignment form as follows:

Type: Enter “FD Per” or “FD DSU”. Cabinet: Assign cabinets with numbers 2 through 12. Shelf: Enter 1. Slot: Enter 17 for a peripheral cabinet. Enter 1 for DSU

cabinets with DSU cards in slots 2 or 3. Enter 6 for DSU cabinets with DSU cards in slots 4 or 5.

Technician’s Handbook

Comments: Enter the location of the new cabinet. For MICRO LIGHT systems, refer to Figure 4 (page 12)

to determine the letter designation for your card configuratio n. From Table 1 (p age 13), locate t he cabinet assignment form that has the same letter designation as your card configuration. Enter the table data into the Cabinet Assignment form.

The following step takes the system out of service.

3. Commit the form. The system goes out of service.

4. After serv ice is res tored, en ter the System Co nfigurat ion form and program the peripheral interface cards into the new cabinet.

5. If your system is redundant, hold down PANEL ENABLE and press ACTIVITY FREEZE OFF.

If the Maximum Number of Cabinets is Not Selected

Non-redundant Systems

1. Save the database to RSD (see page 164).

2. Ensure that you have removed the RSD from the RSD drive.

3. Enable the options (see page 194). Enter 5 for the maximum number of cabinets in the

Dimension and Feature Select form. Note that a new password is not required.

4. Complete the Cabinet Assignment form. For MICRO LIGHT systems, refer to Figure 4 (page 12)

Installation

5. Restore the database (see page 174). After service is restor ed, enter t he System Configu ration

form and program the Peripheral Interface cards into the new cabinet.

Redundant Systems

1. Save the database to RSD (see page 164).

2. Remove the RSD from the RSD drive.

3. Set ACTIVITY FREEZE to ON.

4. Enter PARTITION first from the active plane, then from the inactive plane.

5. Enable options on the inactive plane (see page 197). Enter 12 for the maximum number of cabinets in the

Dimension and Feature Select form.

6. Complete the Cabinet Assignment form.

Installation

7. Restore the database from RSD to the inactive plane (see page 183).

The following step will interrupt service.

8. Press and hold the PANEL ENABLE button and press the ACTIVITY SWITCH button.

9. Copy the software to the newly inactive plane and JOIN the system (see page 193).

10.After service is re stored, e nter the Sy stem Conf iguratio n form and program the Peripheral Interface cards into the new cabinet.

11.Hold down PANEL ENABLE and press ACTIVITY FREEZE OFF.

Technician’s Handbook

Circuit Cards

Peripheral Interface Cards

Table 2: Peripheral Interface Cards

Card Devices Supported Circuits Maximum Loop

Resistance/LoopLengths

AC15 Trunk Card

COV Line Card

DID/Loop Tie Trunk Card, DID/2 Card

DNI Line card

DTMF Receiver Card

AC15 trunk 8 not applicable

SUPERSET™ 3 and SUPERSET 4 telephones

Direct Inward Dial (DID) trunks from CO

SUPERSET digital telephones Datasets Attendant Consoles Programmable Key Modules DNIC MOH/Paging Unit

DTMF telephone keypads and end-to-end sign aling equipment.

12 Loop resistance: 280 ohms

4 Loop resistance: 2450 ohms

16 Loop length:

16 not applicable

Loop length: 26 AWG (27 IWG) - 1000 m (3300 ft.) 24 AWG (25 IWG) - 1500 m (5000 ft.) 22 AWG (22 IWG) - 2000m (6000 ft.)

Loop length: 26 AWG (27 IWG) - 7986 m (25955 ft.) 22 AWG (22 IWG) - 19995 m (64984 ft.)

24 AWG (25 IWG) - 1000 m (3300 ft.) including up to 50 m (162.5 ft.) 22 AWG (22 IWG) quad wire and up to 3 m modular line cord without bridge taps.

E&M Trunk Card

E&M tie trunk Music on hold equipment Loudspeaker equipment Paging equipment

4 not applicable

(Sheet 1 of 2)

+ 196 hidden pages