Mitel Superset 4001 User Manual

USER GUIDE

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporation.

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks telephone system only.

UPERSET

Contents

ABOUT YOUR PHONE

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset! 1 Protect your hearing 1 Adjusting the viewing angle 2 Changing Handsets 3

CUSTOMIZING YOUR PHONE

Ringer Control 4 Handset Receiver Volume Control 4

MAKING AND ANSWERING CALLS

Make a Call 4 Answer a Call 4 Redial 5 Redial - Saved Number 5 Speed Call Keys 5 Speed Call - Personal 6

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CALL HANDLING

Hold 6 Transfer 7 Conference 7 Conference Split 7 Broker's Call 7 Call Forward 8 Call Forward - I Am Here 9 Call Forward - End Chaining 9 Call Forward - Override 9 Messaging - Callback 10

USING ADVANCED FEATURES

Account Codes 10 Callback 11 Call Park 11 Call Pickup 11 Campon 12 Do Not Disturb 12 Override 13 Paging 13 Direct Paging 13 Trunk Flash 13

USING MLPP

FEATURE ACCESS CODES

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ABOUT YOUR PHONE

The SUPERSET 4001 has six fixed-function keys ( PROGRAM, MESSAGE, HOLD/RETRIEVE, FLASH, , ) and seven personal keys. A personal key

can be programmed to dial a Speed Call number or a feature access code. Your telephone also features a large Message Indicator.

Telephone status indicators

When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On hold at another set Flashing slow on/fast off

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

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Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys.

To tilt your telephone for better viewing:

1. Press the tilt-release paddle on the telephone base.

2. Tilt your telephone to the desired angle.

3. Release the tilt-release paddle.

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Changing Handsets

Your SUPERSET 4001 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord:

1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire.

2. On the handset, locate the plastic groove leading into the handset jack. The groove is on the side of the jack that is closest to the handset microphone.

3. Slide the end of the wire into the handset jack along the groove until it stops underneath the handset cord clip.

4. While gently pulling on the handset cord, use the wire to pry the clip upward. The cord will separate from the handset.

5. Store the original handset in a safe place.

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