Mitel M7324 User Manual

3300 CITELlink Gateway for 7000 Series Norstar Phones

M7324 Phone User Guide

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted by M Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by M N errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from M

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks system only.

Mitel Networks is a trademark of Mitel Networks Corporation.

CITELlink is a trademark of CITEL Technologies Ltd.

Nortel Networks is a trademark of Nortel Networks Corporation.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

or any of its affiliates or subsidiaries. M

ETWORKS

ITEL NETWORKS

Corporation.

ITEL NETWORKS

and its affiliates and subsidiaries assume no responsibility for any

ITEL NETWORKS

ITEL

Contents

ABOUT YOUR PHONE

Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 3

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset! 3 Protect your hearing 3

CUSTOMIZING YOUR PHONE

Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display Contrast Control 4 Feature Keys 5 Language Change 5

MAKING AND ANSWERING CALLS

Make a call 6 Answer a call 6 Redial 6 Redial - Saved Number 6 Phonebook 7 Speed Call Keys 8 Speed Call - Personal 9 Handsfree Operation 10 On-Hook Dialing 10 Auto-Answer 11

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CALL HANDLING

Hold 11 Transfer 12 Conference 12 Conference Split 12 Add Held 13 Swap 13 Call Forward 14 Call Forward - Remote 15 Call Forward - End Chaining 15 Call Forward - Forced 16 Call Forward - Override 16 Messaging - Advisory 16 Messaging - Callback 17 Messaging - Cancel Callback 18 Messaging - Cancel All Callbacks 18

USING ADVANCED FEATURES

Account Codes 19 Call Park 19 Call Pickup 19 Campon 20 Do Not Disturb 20 Override 20 Paging 21 Direct Paging 21 Reminder 22 Music 22 Group Paging / Meet Me Answer 23 Trunk Flash 23 Record a Call 24

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ABOUT YOUR PHONE

The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated Communications Platform (3300 ICP).

When used with a 3300 ICP, your M7324 phone has 11 fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, UP ARROW, DOWN ARROW, , ) and 14 personal keys with status indicators. Personal key 26 (see Phone Buttons ) is always your Prime Line; the remaining personal keys can be programmed as:

z Feature keys (for example, Swap). You can program feature keys from

your phone. The administrator can also program feature keys.

z Speed Call keys. You can program speed call keys from your phone.

Line Appearances. Only the administrator can program line appearances.

Your phone also features display-assisted selection of features and on-hook dialing.

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Phone buttons

Button Number Description

1 Cancel 2 Superkey 3 Hold 4 Speaker 5 Prime Line

6-18 Personal Keys

19, 20-22 Unused

23 Down Arrow 24 Up Arrow 25 Redial 26 Transfer/Conference 27 Message 28 Softkeys

Phone status indicators

When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On hold at another set Flashing slow on/fast off

Conventions

The following conventions are used in this user guide:

Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ).

Softkeys are identified by bold letters and the word "softkey" (for example, "Press the Yes softkey.").

Text that appears on the display is identified by double quotes (for example, "Language?").

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Using Your Norstar Phone with the 3300 CITELlink Gateway

Please note the following differences in the way your phone now operates:

You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY. To navigate through the menus, use the YES and NO softkeys.

z Some features require you to dial a feature access code. You can use

feature access codes whenever you have dial tone. The feature access codes in this user guide may be different from the ones programmed in your system. Ask your Administrator for the list of feature access codes you can use.

When you have a message (including new voice mail messages), "Message" appears on the display, and the MESSAGE key indicator turns on.

You do not need to select a line before dialing a number. See On-hook

Dialing in the Making and Answering Calls section for more information.

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or speaker. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

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CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the phone is ringing:

Press or .

To adjust the Ringer Pitch or Volume while the phone is idle:

1. Press SUPERKEY.

2. Press the No softkey until "Ringer Adjust?" appears.

3. Press the Yes softkey.

4. To adjust the ringer pitch, press the Yes softkey. To adjust the ringer volume, press the No softkey, then the Yes softkey.

5. Press or until you hear the desired pitch/volume.

6. Press SUPERKEY.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the handset:

Press or .

Speaker Volume Control

To adjust the Speaker Volume when making an on-hook call or when listening to background music:

Press or .

Display Contrast Control

To adjust the Display Contrast while your phone is idle:

Press UP ARROW or DOWN ARROW.

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Feature Keys

To display information about a key:

1. Press SUPERKEY.

2. Press a personal key or REDIAL.

3. Press SUPERKEY.

To re-program a personal key:

1. Press SUPERKEY.

2. Press the No softkey until "Personal Keys?" appears.

3. Press the Yes softkey.

4. Press a personal key that isn't a line key.

5. Press the Change softkey.

6. Press the No softkey until the desired feature appears.

7. Press the Yes softkey.

8. Press SUPERKEY.

Language Change

To change the display language:

1. Press SUPERKEY.

2. Press the No softkey until "Language?" appears.

3. Press the Yes softkey.

4. Press the Change softkey.

5. Press the No until the desired language appears.

6. Press the Yes softkey.

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