Mitel M3820 User Manual

282.05 Kb
Loading...

3300 CITELlink Gateway

for Meridian 1 Series Phones

M3820 Phone User Guide

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

Nothing in this document may be reproduced in any manner, whether wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporation.

Mitel Networks is a trademark of Mitel Networks Corporation.

Nortel Networks and Meridian are trademarks of Nortel Networks.

CITELlink is a trademark of Citel Technologies Ltd.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

3300 Integrated Communications Platform

M3820 Phone User Guide

Release 5.2

December 2004

®, ™ Trademark of Mitel Networks Corporation © Copyright 2004, Mitel Networks Corporation All rights reserved

 

About Your Phone

Contents

 

About Your Phone .........................................................................................................................

5

Conventions .............................................................................................................................

6

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ...........................................

6

Tips for Your Comfort and Safety ................................................................................................

6

Don't cradle the handset! .........................................................................................................

6

Protect your hearing.................................................................................................................

6

Customizing Your Phone ..............................................................................................................

7

Ringer Control ..........................................................................................................................

7

Handset Receiver Volume Control...........................................................................................

7

Speaker Volume Control..........................................................................................................

7

Display Contrast Control ..........................................................................................................

7

Feature Keys............................................................................................................................

8

Language Change....................................................................................................................

8

Making and Answering Calls ........................................................................................................

9

Make a call ...............................................................................................................................

9

Answer a call............................................................................................................................

9

Redial .......................................................................................................................................

9

Redial - Saved Number............................................................................................................

9

Speed Call Keys.....................................................................................................................

10

Handsfree Operation..............................................................................................................

10

Speed Call - Personal ............................................................................................................

11

On-Hook Dialing.....................................................................................................................

11

Auto-Answer...........................................................................................................................

12

Call Handling ................................................................................................................................

13

Hold........................................................................................................................................

13

Transfer..................................................................................................................................

13

Conference.............................................................................................................................

13

Conference Split.....................................................................................................................

14

Call Forward...........................................................................................................................

14

Call Forward - Remote...........................................................................................................

15

Call Forward - End Chaining..................................................................................................

16

Call Forward - Override..........................................................................................................

16

Messaging - Advisory.............................................................................................................

16

Messaging - Callback.............................................................................................................

17

Messaging - Cancel Callback ................................................................................................

17

Messaging - Cancel All Callbacks..........................................................................................

17

Using Advanced Features...........................................................................................................

18

Account Codes.......................................................................................................................

18

Call Park.................................................................................................................................

18

Call Pickup .............................................................................................................................

18

Campon..................................................................................................................................

19

Do Not Disturb........................................................................................................................

19

Override .................................................................................................................................

19

3

M3820 Phone User Guide

Paging.....................................................................................................................................

20

Direct Paging ..........................................................................................................................

20

Music ......................................................................................................................................

21

Group Paging / Meet Me Answer ...........................................................................................

21

Trunk Flash.............................................................................................................................

22

Tag Call ..................................................................................................................................

22

4

About Your Phone

About Your Phone

The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP).

When used with a 3300 ICP, your M3820 phone has thirteen fixed-function keys (SUPERKEY, TRANSFER, CANCEL (Rls), HOLD, DOWN ARROW, PROGRAM, + (Volume Up), − (Volume Down), SPEAKER, MUTE, MENU RIGHT, MENU LEFT, MENU RIGHT) and six personal keys. Key 5 is always your Prime Line; the remaining personal keys can be programmed as:

Feature keys (for example, Swap). You can program feature keys from your phone. Your administrator can also program feature keys.

Speed Call keys. You can program speed call keys from your phone.

Line Appearances. Only the administrator can program line appearances.

Your phone also features display-assisted selection of features and on-hook dialing.

Phone buttons

Button Number

Description

1Cancel

2Hold

3Mute

4Handsfree

5Prime Line

6Unused

7 - 12

Personal Keys

13Program

14Menu right

15Menu middle

16Menu left

17Down arrow

18Transfer

19Superkey

20Message

21Message indicator

5

M3820 Phone User Guide

Phone status indicators

When line is

the indicator is

Idle

Off

Busy

On

Ringing

Flashing slowly

On hold at your set

Flashing rapidly

On Hold at another set

Flashing rapidly

Conventions

The following conventions are used in this user guide:

Fixed-function keys are identified by bold uppercase letters (for example,

TRANSFER).

Text that appears on the display is identified by double quotes (for example, "Language?").

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway

Please note the following differences in the way your phone now operates:

You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY. To navigate through the features, use the MENU LEFT and MENU RIGHT keys.

Some features require you to dial a feature access code. You can use feature access codes whenever you have dial tone. The feature access codes in this user guide may be different from the ones programmed in your system. Ask your Administrator for the list of feature access codes you can use.

When you have a message (including new voice mail messages), "Message" appears on the display and the message indicator is lit.

Tips for Your Comfort and Safety

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

6

Customizing Your Phone

Customizing Your Phone

Ringer Control

To adjust the Ringer Volume while the phone is ringing:

Press − or +.

To adjust the Ringer Volume or Pitch while the phone is idle:

1.Press SUPERKEY.

2.Press MENU RIGHT (No) until "Ringer Adjust?" appears.

3.Press MENU LEFT (Yes).

4.To adjust the ringer pitch, press MENU LEFT (Yes). To adjust the ringer volume, press MENU RIGHT (No), then MENU LEFT (Yes).

5.Press − or + until you hear the desired ringer pitch/volume.

6.Press MENU RIGHT (Save).

7.Press SUPERKEY.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the handset:

Press − or +.

Speaker Volume Control

To adjust the Speaker Volume when making an on-hook call or when listening to background music:

Press − or +

Display Contrast Control

To adjust the Display Contrast while your phone is idle:

Press DOWN ARROW.

To alter the LCD contrast, use the local Program key to get to the Contrast Adjustment Menu.

7

+ 15 hidden pages