Mitel M7100 User Manual

3300 CITELlink Gateway
for 7000 Series Norstar Phones

M7100 Phone User Guide

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted by M
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by M
N
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from M

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone
to a Mitel Networks system only.

Mitel Networks is a trademark of Mitel Networks Corporation.

CITELlink is a trademark of CITEL Technologies Ltd.

Nortel Networks is a trademark of Nortel Networks Corporation.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

or any of its affiliates or subsidiaries. M

ETWORKS

ITEL NETWORKS

Corporation.

ITEL NETWORKS

and its affiliates and subsidiaries assume no responsibility for any

ITEL NETWORKS

J

ITEL

Contents

ABOUT YOUR PHONE

Conventions 2
Using Your Norstar Phone with the 3300 CITELlink Gateway 2

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset! 2
Protect your hearing 2

CUSTOMIZING YOUR PHONE

Ringer Control 3
Handset Receiver Volume Control 3
Speaker Volume Control 3
Display Contrast Control 3
Language Change 4

MAKING AND ANSWERING CALLS

1

2

3

4

Make a call 4
Answer a call 4
Redial 4
Redial - Saved Number 4
Speed Call - Personal 5
On-Hook Dialing 5

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CALL HANDLING

Temporary Hold 6
Transfer 6
Conference 6
Conference Split 7
Call Forward 8
Call Forward - Remote 9
Call Forward - End Chaining 9
Call Forward - Override 10
Messaging - Advisory 10
Messaging - Callback 10
Messaging - Cancel Callback 11
Messaging - Cancel All Callbacks 11

6

USING ADVANCED FEATURES

Account Codes 11
Call Park 12
Call Pickup 12
Campon 12
Do Not Disturb 13
Override 13
Paging 13
Direct Paging 14
Group Paging / Meet Me Answer 15
Trunk Flash 15
Tag Call 16

11

-ii-

ABOUT YOUR PHONE

The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™
Norstar phone to work on a Mitel Networks 3300 Integrated Communications
Platform (3300 ICP).

When used with a 3300 ICP, your M7100 phone has six fixed-function keys
( SUPERKEY, TRANS/CONF, CANCEL, DOWN ARROW, , ). Your
phone also features display-assisted selection of features and on-hook
dialing.

Phone buttons

Button Number Description

1 Transfer/Conference
2 Superkey
3 Down Arrow
4 Cancel

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Conventions

The following conventions are used in this user guide:

z

Fixed-function keys are identified by bold uppercase letters (for example,
TRANS/CONF ).

z

Text that appears on the display is identified by double quotes (for
example, "Language?").

Using Your Norstar Phone with the 3300 CITELlink Gateway

Please note the following differences in the way your phone now operates:

z Although there is no HOLD key, you can still place a call on temporary

hold.

z Some features require you to dial a feature access code. You can use

feature access codes whenever you have dial tone. The feature access
codes in this user guide may be different from the ones programmed in
your system. Ask your Administrator for the list of feature access codes
you can use.

z

When you have a message (including new voice mail messages),
"Message" appears on the display.

z

You do not need to select a line before dialing a number. See On-hook
Dialing in the Making and Answering Calls section for more information.

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.

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CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the phone is ringing:

z

Press or .

To adjust the Ringer Volume or Pitch while the phone is idle:

1. Press SUPERKEY.

2. Press # (No) until "Ringer Adjust?" appears.

3. Press * (Yes).

4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume,
press # (No), then * (Yes).

5. Press or until you hear the desired ringer pitch/volume.

6. Press # (Save).

7. Press SUPERKEY.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the
handset:

z

Press or .

Speaker Volume Control

To adjust the Speaker Volume when making an on-hook call or when
listening to background music:

z Press or .

Display Contrast Control

To adjust the Display Contrast while your phone is idle:

z

Press DOWN ARROW.

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