Mitel M3820 User Manual
3300 CITELlink Gateway
for Meridian 1 Series Phones
M3820 Phone User Guide
NOTICE
The information contained in this document is believed to be accurate in all respects but is not
warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without
notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or
subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or
omissions in this document. Revisions of this document or new editions of it may be issued to
incorporate such changes.
Nothing in this document may be reproduced in any manner, whether wholly or in part for an y use
whatsoever, without written permission from Mitel Networks Corporation.
Mitel Networks is a trademark of Mitel Networks Corporation.
Nortel Networks and Meridian are trademarks of Nortel Networks.
CITELlink is a trademark of Citel Technologies Ltd.
Other product names mentioned in this document may be trademarks of their respective
companies and are hereby acknowledged.
3300 Integrated Communications Platform
M3820 Phone User Guide
Release 5.2
December 2004
®, ™ Trademark of Mitel Networks Corporation
© Copyright 2004, Mitel Networks Corporation
All rights reserved
About Your Phone
Contents
About Your Phone .........................................................................................................................5
Conventions.............................................................................................................................6
Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ...........................................6
Tips for Your Comfort and Safety................................................................................................6
Don't cradle the handset!.........................................................................................................6
Protect your hearing................................................................................................................. 6
Customizing Your Phone..............................................................................................................7
Ringer Control.......................................................................................................................... 7
Handset Receiver Volume Control...........................................................................................7
Speaker Volume Control..........................................................................................................7
Display Contrast Control..........................................................................................................7
Feature Keys............................................................................................................................8
Language Change....................................................................................................................8
Making and Answering Calls........................................................................................................ 9
Make a call...............................................................................................................................9
Answer a call............................................................................................................................9
Redial.......................................................................................................................................9
Redial - Saved Number............................................................................................................ 9
Speed Call Keys.....................................................................................................................10
Handsfree Operation.............................................................................................................. 10
Speed Call - Personal............................................................................................................11
On-Hook Dialing.....................................................................................................................11
Auto-Answer...........................................................................................................................12
Call Handling................................................................................................................................ 13
Hold........................................................................................................................................13
Transfer..................................................................................................................................13
Conference.............................................................................................................................13
Conference Split.....................................................................................................................14
Call Forward...........................................................................................................................14
Call Forward - Remote...........................................................................................................15
Call Forward - End Chaining..................................................................................................16
Call Forward - Override..........................................................................................................16
Messaging - Advisory............................................................................................................. 16
Messaging - Callback............................................................................................................. 17
Messaging - Cancel Callback ................................................................................................17
Messaging - Cancel All Callbacks..........................................................................................17
Using Advanced Features...........................................................................................................18
Account Codes.......................................................................................................................18
Call Park.................................................................................................................................18
Call Pickup.............................................................................................................................18
Campon..................................................................................................................................19
Do Not Disturb........................................................................................................................19
Override .................................................................................................................................19
3
M3820 Phone User Guide
Paging.....................................................................................................................................20
Direct Paging..........................................................................................................................20
Music ......................................................................................................................................21
Group Paging / Meet Me Answer ...........................................................................................21
Trunk Flash.............................................................................................................................22
Tag Call ..................................................................................................................................22
4
About Your Phone
About Your Phone
The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to
work on a Mitel 3300 Integrated Communications Platform (3300 ICP).
When used with a 3300 ICP, your M3820 phone has thirteen fixed-function keys
(
SUPERKEY, TRANSFER, CANCEL (Rls), HOLD, DOWN ARROW, PROGRAM, +
Volume Up), − (Volume Down), SPEAKER, MUTE, MENU RIGHT, MENU LEFT,
(
MENU RIGHT
personal keys can be programmed as:
• Feature keys (for example, Swap). You can program feature keys from your phone.
Your administrator can also program feature keys.
• Speed Call keys. You can program speed call keys from your phone.
• Line Appearances. Only the administrator can program line appearances.
Your phone also features display-assisted selection of features and on-hook dialing.
) and six personal keys. Key 5 is always your Prime Line; the remaining
Phone buttons
Button Number Description
1 Cancel
2 Hold
3 Mute
4 Handsfree
5 Prime Line
6 Unused
7 - 12 Personal Keys
13 Program
14 Menu right
15 Menu middle
16 Menu left
17 Down arrow
18 Transfer
19 Superkey
20 Message
21 Message indicator
5
M3820 Phone User Guide
Phone status indicators
When line is the indicator is
Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On Hold at another set Flashing rapidly
Conventions
The following conventions are used in this user guide:
• Fixed-function keys are identified by bold uppercase letters (for example,
TRANSFER).
• Text that appears on the display is identified by double quotes (for example,
"Language?").
Using Your Meridian 1 Phone with the 3300 CITELlink Gateway
Please note the following differences in the way your phone now operates:
• You can program speed call numbers, personal keys as well as enable/disable
features using
MENU RIGHT keys.
and
• Some features require you to dial a
access codes whenever you have dial tone. The feature access codes in this user
guide may be different from the ones programmed in your system. Ask your
Administrator for the list of feature access codes you can use.
• When you have a message (including new voice mail messages), "Message"
appears on the display and the message indicator is lit.
SUPERKEY. To navigate through the features, use the MENU LEFT
feature access code. You can use feature
Tips for Your Comfort and Safety
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if
you cradle the handset between your ear and shoulder.
Protect your hearing
6
Your phone has a control for adjusting the volume of the handset receiver. Because
continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a
moderate level.
Customizing Your Phone
Customizing Your Phone
Ringer Control
To adjust the Ringer Volume while the phone is ringing:
• Press − or +.
To adjust the Ringer Volume or Pitch while the phone is idle:
1. Press SUPERKEY.
2. Press
3. Press
4. To adjust the ringer pitch, press
5. Press − or + until you hear the desired ringer pitch/volume.
6. Press
7. Press
MENU RIGHT (No) until "Ringer Adjust?" appears.
MENU LEFT (Yes).
MENU LEFT (Yes). To adjust the ringer volume,
press
MENU RIGHT (No), then MENU LEFT (Yes).
MENU RIGHT (Save).
SUPERKEY.
Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the handset:
• Press − or +.
Speaker Volume Control
To adjust the Speaker Volume when making an on-hook call or when listening
to background music:
• Press − or +
Display Contrast Control
To adjust the Display Contrast while your phone is idle:
• Press DOWN ARROW.
To alter the LCD contrast, use the local Program key to get to the Contrast Adjustment
Menu.
7
Loading...