USER MANUAL
EZ HOLD
Music On Hold
Models M2060, EZM480
EZ ADVANTAGE CORP.,
221, Broad Street,
MILFORD, CT-06460.
U.S.A.
EZ Hold
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EZ Hold
EZ HOLD User Manual
Third Edition June, 2001
Version 03
Copyright 2001 EZ Advantage Corp.
All Rights Reserved
EZ ADVANTAGE CORP.
221, Broad Street
MILFORD, CT-06460
U.S.A.
Document Rev. No.: 03
Firmware Version: 2.0
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EZ Hold
USER MANUAL
Welcome to the EZ HOLD. The EZ HOLD is a small
solid state unit, which contains up to 8 minutes of
digital audio recording contained in removable Plugin Modules. The unit DOES NOT require batteries to
retain the recorded voice or music.
This unit is attached to the External Music input of
any PBX.
The Plug-in modules come in two versions:
1. Custom ( Charges apply – consult supplier )
2. Generic ( Sent along with Unit )
The Generic module is supplied with a default
greeting message & music recorded into it. The user
may however, record his own Music and or message
into the Generic module by plugging a standard
telephone handset & speaking into the EZ HOLD.
Music can also be input simultaneously through a
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EZ Hold
separate input, while the voice recording is being
done so as to get background Music.
The Custom module is supplied with a custom
message or music recorded into it and the user
CANNOT re-record this module.
Installation :
Unpack the unit from its shipping carton and check
that all the materials have been received in good
condition. Any damages or shortfalls must be
reported immediately to the distributor from whom
the purchase was made.
Your EZ HOLD shipping carton must contain the
following:
The EZ HOLD
Plug-in Voice Module
User Manual
Wall Adapter
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EZ Hold
♦ Select a suitable location for the EZ HOLD to be
placed - it may be wall mounted or kept on the
tabletop. A suitable location is one, which is
close to your PBX and a power socket & should
be easily accessible for any service or
maintenance work.
♦ BEFORE CONNECTING THE POWER TO THE
UNIT, insert the Plug-in Voice Module into the
EZ HOLD
♦ Plug in the Wall Power adapter into the Power
socket and insert the other end into the Power
input connector on the EZ HOLD. Switch on the
power to the unit. The Power L.E.D on the EZ
HOLD will start blinking.
You are now ready to do the Functional check of the
EZ HOLD & put it into operation.
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EZ Hold
FUNCTIONAL CHECK
♦ Insert a standard telephone handset into the
handset socket provided on the EZ HOLD and
the default music / message (or Custom music /
message) will be heard through the handset.
♦ Next connect the music output of the EZ HOLD
to the external music on hold input of your PBX.
(Refer to PBX Manual for type of connection to
phone system).
♦ Place a call to your phone system and put
yourself on hold. The music / message should
come clearly on the line. If necessary, adjust the
volume of the EZ HOLD, which is located on the
bottom side the unit.
THE EZ HOLD SHOULD NOW BE OPERATING
CORRECTLY. SHOULD YOU HAVE ANY
PROBLEMS, CALL THE DISTRIBUTOR FROM
WHOM THE UNIT WAS PURCHASED.
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To record your own message or music into the
unit (only with generic modules) : Use the Music
input provided or Handset input or both to record
in your message / music. To go into recording
mode press the REC button and hold it until the
record LED is SOLID. The unit will now begin to
record. When the recording is over press the
Record button
this point the recording LED will extinguish.
THE RECORDING SHOULD COMMENCE AS
SOON AS THE REC LED BECOMES SOLID.
THE DEFAULT GREETING ONCE RECORDED
OVER, CANNOT BE RETRIEVED.
IF A CUSTOM VOICE MODULE HAS BEEN
INSTALLED IN YOUR UNIT, THE REC LED
WILL GLOW BRIEFLY AND GO OFF. IT IS NOT
POSSIBLE TO RECORD OVER ON A CUSTOM
MODULE.
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again to terminate recording. At
EZ Hold
EZ Hold
To operate the EZ HOLD in trigger mode,
connect the trigger output of the EZ HOLD to the
trigger input of your PBX. (Refer to phone system
manual for this operation). In this mode the EZ
HOLD will start the message / music from the
beginning of the recording.
TO ADJUST THE OUTPUT VOLUME, PUT
YOURSELF ON HOLD & THEN ADJUST THE
LEVEL WHILE LISTENING TO THE MESSAGE.
ADJUSTING THE OUTPUT LEVEL BY LISTENING
THROUGH THE HANDSET SOCKET PROVIDED ON
THE UNIT IS NOT RECOMMENDED.
PLEASE NOTE THAT THE VOICE
MODULE OF M2060, EZM480 ARE
NOT INTERCHANGABLE
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EZ Hold
WARRANTY SUMMARY
EZ HOLD
EZ Advantage warrants that the products that it
manufactures and sells, will be free from defects in
materials and workmanship, for a period of 1 year
from date of shipment from the factory.
If the product proves defective within the Warranty
period, EZ Advantage will repair or replace the unit,
free of cost.
EXCEPT AS PROVIDED IN THIS SUMMARY OR
THE APPLICABLE WARRANTY STATEMENT, EZ
ADVANTAGE MAKES NO WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED
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EZ Hold
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL EZ ADVANTAGE BE LIABLE FOR
INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES
EZ ADVANTAGE CORP.
221, Broad Street, MILFORD,CT-06460.
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