INSTALLATION GUIDE
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INSTALLATION GUIDE
112 DECT Phone (Universal) and RFP 12 Single Cell Base Station
© Copyright 2015, Mitel Networks Corporation. All Rights Reserved.
The Mitel word and logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.
.Description
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The Mitel® 112 DECT Phone (Universal) and Mitel RFP 12 Single Cell Base
Station provide SIP call processing features on a cordless handset. The base
station supports up to twenty cordless handsets.
The base station connects to the network via a LAN cable. The base station
extends the SIP phone functionality from the communications platform to the
phones. You can purchase additional phones and chargers from the Mitel
Customer Service order desk.
The phone has an indoor signal range of up to 50 meters (150 feet) from the
base station and an outdoor range of up to 300 meters (900 feet). Note that this
range can be limited by concrete or metal barriers. To extend the signal range,
you can purchase an optional repeater.
Figure provides an overview of the completed installation.
What You Received
• Mitel 112 DECT Phone
• Phone charging cradle with hard wired power supply adapter. The power
supply adapter kit contains multiple, attachable, voltage connector plugs.
• Mitel RFP 12 Single Cell Base station
• Ethernet cable
• Power supply adapter for base station. The power supply adapter kit
contains multiple, attachable, voltage connector plugs.
What You Require
• MiVoice Business Communications Platform
or
• MiVoice Office 250 Communications Platform
Base Station Rear Panel Components (See Figure )
# Description
RESET button: Press to activate configuration changes or to enable handset
registration. The first handset automatically registers with the base station
after approximately 30 seconds. To register each additional handset on the
same base station, you must first reboot the base station by pressing the RESET button on the rear panel of the base station.
You can also reset the base station configuration (including the admin user
name and password) to the default values using the this button. Press and
hold the Reset button for greater than 10 seconds to reset the base station.
Note that you cannot reset the base station while a call is being supported on
a handset that is registered to the base station.
LAN Port: Connects to LAN via Ethernet cable.
Power Input: Connects to the AC power adapter for the base station.
Base Station LED
State Meaning
OFF No power
FLASHING GREEN Initialization in progress
SOLID GREEN Ethernet connection is available (Normal op-
FLASHING ORANGE No IP address
SOLID ORANGE Reset required.
FLASHING RED Factory setting in progress
SOLID RED Factory reset warning after a long press (10
eration)
OR
Ethernet connection not available OR
Handset registration/deregistration failed.
seconds or more) of the Reset button
OR
Error condition. Replace base station if error
condition persists.
Installation
Connect the Cables
1. Connect the LAN cable into the LAN port on the back of the base station.
2. Connect the other end of the LAN cable to a LAN jack.
3. Connect the power supply adapter cable to the power input jack. See
in Figure .
4. Plug the power supply adapter into an appropriate wall outlet. Ensure the
LED on the base station flashes yellow.
Install Handset Batteries
1. Release the battery cover at the bottom of the back panel and remove.
2. Insert rechargable batteries in the handset.
3. Replace the back panel and slide shut.
Set Up Handset Charger
1. Install the appropriate 2-prong wall outlet connector into the charger power
supply adapter. To remove the currently installed connector, depress the
small tab and slide it up.
2. Plug the charger’s power supply adapter into an appropriate wall outlet.
3. Place the handset in the charger. When you place the first handset in the
charger, the handset automatically registers with the base station. After the
first handset is registered, there is a 5 minute period during which you can
register additional handsets. To register additional handsets after the 5
minute period has expired, you must press the Reset button on the base
station to start a new 5 minute registration period.
4. Charge the batteries. We recommend that you charge the batteries fully
before first use. Initially, it takes approximately 10 hours to fully charge the
batteries. Normally, it takes approximately 6 hours.
Configuration Requirements
You must complete the following configuration before the handset is fully
functional:
1. License and program the Mitel 112 DECT Phone as a SIP Phone:
• For MiVoice Business systems, program the SIP phone with a SIP
device type. Refer to the MiVoice Business System Administration Tool
online help for instructions.
• For MiVoice Office 250 systems, see the MiVoice Office 250 Features
and Programming Guide and/or the Database Programming online help
for instructions on how to program SIP phones.
2. Configure the handsets and base station to support SIP telephony. Refer
to the Mitel 112 VoIP System Guide for instructions.
NOTE: The communication platform documentation, Mitel 112 VoIP System
Guide, and Mitel 112 DECT Phone Quick Reference Guides are available on
the Mitel Customer Documentation web site at http://edocs.mitel.com.
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Troubleshooting
Symptom
Handset display is black. Handset is in power saving
Handset does not charge Power outlet that charger
Handset registration failed,
and the status indicator on
the display is black.
Handset display shows,
“Searching for Gateway”.
The POWER indicator on
the base station is off.
The indicator on the base
station is flashing yellow.
You cannot make calls, the
VoIP indicator on the base
station is not lit, and
the right status indicator in
the upper left corner of the
display is black.
Possible Causes Corrective Action
mode.
Battery is drained. Put handset in charger and
Power outlet that the adapter is connected to is turned
off.
adapter is connected to is
turned off or not supplying
power
Handset batteries are installed incorrectly
Handset is out of range of
the base station.
Handset is out of range of
the base station.
Base station is not powered Plug the base station into a
Base station is not powered. Check that the b ase station
Ethernet cable is not connected.
Router is not turned on. Turn on power to router
Base station cannot retrieve
an IP address
Configuration of the handset
is not complete.
Base station has not been
reset after you saved the
configuration.
Router or modem has not
assigned an IP address to
the handset.
Press any key
recharge battery.
Ensure power cord is connected properly and that
power outlet is supplying
power.
Ensure power cord is connected properly and that
power outlet is supplying
power.
Check batteries. Ensure
that they are oriented correctly.
Move handset closer to the
base station, turn off the
handset, place the handset
in the charger, and then turn
it on again. Reset the base
station and place the handset in the charger.
Move the handset closer to
the base station.
continuous power outlet.
power cord is connected
properly, and that the adapter is plugged into a continuous power outlet.
Check that the Ethernet cable between the WAN port
on the base station and the
LAN port on your router is
connected properly
In Internet Settings, check
that the IP mode corresponds to the IP mode of
your Internet connection.
Check that you have configured your handset properly.
Reset the base station and
allow the base station two
minutes to log in with the
communications platform.
Check that your router or
modem is working properly.
Check the IP address by
pressing the volume up key
on the handset while in Idle
mode.
Symptom
You cannot make calls, the
VoIP indicator on the base
station is not lit, and
the right status indicator in
the upper left corner of the
display is black.
You cannot make calls, but
handset worked previously.
Possible Causes Corrective Action
Router is blocking Internet
telephony.
Router firmware needs to
update.
Base station is not logged
into the communications
platform.
Router is turned off. Turn on the router.
The router is using port forwarding, but the handset
has dynamic IP mode enabled.
a) Try disabling STUN.
Open the Internet settings
menu, choose STUN mode,
and select Disabled. Reset
the base station. For more
information, see the Router
user manual.
b) Use port forwarding. The
default SIP port is 5060, and
the default RTP port is
5004. If you use port forwarding, you must use static
IP mode. For more information, check your router’s
user manual.
Check your router’s user
manual to see how to update the firmware
Check that all cables are
connected properly, and
check that power is turned
on, and then reset the base
station.
Change to static IP mode.
For more information, see
the user manual. Note that
the configured static IP address must agree with the
configured port forwarding.
Specifications
Specification Value
Temperature
High Temperature Storage + 16° C± 2°, 96 hours, Relative humidity 95%
Low Temperature Storage - 20° C± 3°, 96 hours
High Temperature Operation + 40° C, 8 hours, Relative humidity 95%
Low Temperature Operation 0° C, 8 hours
RFP 12 Single Cell Base Station
Power Supply Adapter Input:100-240 VAC 50-60 Hz
Mitel 112 DECT Handset
Batteries Two rechargeable batteries 600 mAh 1.2V
Battery Life Talk time greater than 12 hours; standby minimum of
Desktop Charging Cradle
Power (AC/DC) Input 100-240 VAC 50-60Hz
Charging time Empty batteries recharged in less than 6 hours
Output Nom: 5 VDC 1000 mA
One end with DC pin, other end with appropriate voltage connector plug
Mitel PN 51303917
200 hours
Output Nom: 5 VDC 1 A
One wired into charging cradle, other end with appropriate voltage connector plug
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