Miele WKH132WPS User Manual

Operating instructions
Washing machine

To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.

en-AU, NZ M.-Nr. 10 637 250

Contents

Caring for the environment .................................................................................. 6

Warning and Safety instructions .........................................................................7

Operating the washing machine ........................................................................ 14

Control panel......................................................................................................... 14

Examples on how to operate the appliance.......................................................... 16

Before using for the first time ............................................................................ 17

Inserting detergent cartridges ............................................................................... 17

Setting the language ............................................................................................. 19

Removing the transit bars ..................................................................................... 19

Start the calibration programme............................................................................ 20

TwinDos................................................................................................................ 21

Washing environmentally and economically .................................................... 22

EcoFeedback......................................................................................................... 23

1. Preparing the laundry...................................................................................... 24

2. Selecting a programme .................................................................................. 25

3. Loading the washing machine ....................................................................... 26

4. Selecting programme settings.......................................................................27

5. Adding detergent............................................................................................. 29

TwinDos................................................................................................................. 29

Detergent dispenser drawer.................................................................................. 30

CapDosing............................................................................................................. 31

6. Starting the programme - the end of the programme ................................. 33

Spinning................................................................................................................ 34

Delay start ............................................................................................................ 36

Selecting Delay start ............................................................................................. 36

Changing a programme and settings.................................................................... 36

Cancelling Delay start and beginning the programme straight away.................... 36

Programme chart ................................................................................................37

2

Contents

Extra options........................................................................................................ 42

ProgrammeManager.............................................................................................. 42

Intensive ........................................................................................................... 42

ECO .................................................................................................................. 42

Extra gentle ......................................................................................................42

Extra quiet ........................................................................................................ 42

AllergoWash ..................................................................................................... 42

Short...................................................................................................................... 43

Water plus ............................................................................................................. 43

Stains..................................................................................................................... 43

Wash programme chart - ProgrammeManager..................................................... 44

Programme sequence......................................................................................... 46

Garment care label symbols............................................................................... 49

Changing the programme sequence................................................................. 50

Cancelling a programme ....................................................................................... 50

Interrupting a programme...................................................................................... 50

Changing a programme and settings.................................................................... 50

Adding or removing laundry after a programme has started ................................ 51

Safety lock............................................................................................................. 52

Detergent ............................................................................................................. 53

The correct detergent............................................................................................ 53

Detergent dispensing aids..................................................................................... 53

Fabric softeners and liquid starch ......................................................................... 53

Miele recommended detergents ........................................................................... 54

Cleaning and care ............................................................................................... 58

Cleaning the drum (Hygiene info) .......................................................................... 58

External casing and fascia panel........................................................................... 58

Cleaning the detergent dispenser drawer ............................................................. 58

TwinDos maintenance ........................................................................................... 60

Starting the maintenance programme.............................................................. 60

Cleaning the compartment............................................................................... 60

Cleaning the water inlet filter................................................................................. 61

3

Contents

Problem solving guide ........................................................................................62

Problem solving guide........................................................................................... 62

The programme does not start.............................................................................. 62

The following fault message appears in the display and the programme

has been cancelled ............................................................................................... 63

A message appears in the display at the end of the programme ......................... 64

A message about the TwinDos System has appeared in the display ................... 66

Problems with TwinDos......................................................................................... 67

General problems with the washing machine ....................................................... 68

An unsatisfactory wash result ............................................................................... 70

The door will not open........................................................................................... 71

Opening the door in the event of a blocked drain outlet and/or power cut .......... 72

After sales service............................................................................................... 74

Repairs .................................................................................................................. 74

Optional accessories............................................................................................. 74

Warranty ................................................................................................................ 74

Installation and connection ................................................................................ 75

Front view.............................................................................................................. 75

Rear view............................................................................................................... 76

Installation surface ................................................................................................ 77

Transporting the washing machine to its installation site...................................... 77

Removing the transit bars ..................................................................................... 77

Refitting the transit bars ........................................................................................ 79

Levelling the machine............................................................................................ 80

Screwing out and adjusting the feet................................................................. 80

Building under a continuous worktop / in a kitchen run................................... 81

Washer and dryer stack ...................................................................................81

The Miele water protection system ....................................................................... 82

Connection to the water supply ............................................................................ 84

Drainage ................................................................................................................ 86

Electrical connection ............................................................................................ 87

Technical data...................................................................................................... 88

Consumption data............................................................................................... 89

Consumption data for the nominated energy labelling programme

according to AS/NZS 2040.1 & AS/NZS 2040.2 ................................................... 89

4

Contents

Settings ................................................................................................................ 92

Exiting a setting..................................................................................................... 92

Language ............................................................................................................ 93

TwinDos................................................................................................................. 93

Degree of soiling.................................................................................................... 95

Buzzer volume....................................................................................................... 95

Keypad tone .......................................................................................................... 95

Consumption......................................................................................................... 95

PIN Code............................................................................................................... 96

Temperature unit.................................................................................................... 96

Display brightness................................................................................................. 96

Display switch-off status ....................................................................................... 96

Appliance switch-off status................................................................................... 97

Display maximum load .......................................................................................... 97

Display programme name ..................................................................................... 97

Memory ................................................................................................................. 97

Water intake .......................................................................................................... 98

Pre-wash Cottons.................................................................................................. 98

Gentle action ......................................................................................................... 98

Reduce temp......................................................................................................... 99

Water plus ............................................................................................................. 99

Water plus level ..................................................................................................... 99

Maximum rinse level.............................................................................................. 99

Suds cooling........................................................................................................ 100

Low water pressure............................................................................................. 100

Anti-crease .......................................................................................................... 100

Optional accessories ........................................................................................101

Detergent............................................................................................................. 101

Specialist detergents........................................................................................... 101

Fabric care........................................................................................................... 102

Additives.............................................................................................................. 102

5

Caring for the environment

Disposal of the packing material

The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.

Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.

Disposing of your old appliance

Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.

Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.

6

Warning and Safety instructions

This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.

To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.

Correct application

 This washing machine is designed for domestic use and for use in

similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.

 The washing machine is not suitable for outdoor use.
 It must only be used to wash garments which have been declared

suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held
liable for damage resulting from incorrect or improper use or
operation.

 This washing machine is not intended for use by persons

(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.

7

Warning and Safety instructions

Safety with children

 Young children must not be allowed to use this appliance.
 Older children may only use the appliance when its operation has

been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.

 Cleaning work may only be carried out by older children under the

supervision of an adult.

 Please supervise children in the vicinity of the washing machine

and do not let them play with it.

Technical safety

 Please observe the instructions in "Installation and connection"

and "Technical data".

 Before setting up the washing machine, check it for any externally

visible damage. Do not install or use a damaged machine.

 Before connecting the washing machine, ensure that the

connection data on the data plate (fuse rating, voltage and
frequency) matches the mains electricity supply. If in any doubt,
consult a qualified electrician.

 Reliable and safe operation of this washing machine can only be

assured if it has been connected to the mains electricity supply.

8

Warning and Safety instructions

 The electrical safety of this washing machine can only be

guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).

 Do not connect the washing machine to the mains electricity

supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).

 Faulty components must only be replaced by genuine Miele spare

parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.

 The electrical socket must be easily accessible after installation so

that the machine can be disconnected from the electricity supply if
necessary.

 Unauthorised repairs could result in unforeseen dangers for the

user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.

 If the connection cable is faulty, it must only be replaced by a

Miele approved service technician to protect the user from danger.

9

Warning and Safety instructions

 In the event of a fault or for cleaning purposes, the washing

machine is only completely isolated from the electricity supply when:

– it is switched off at the wall socket and the plug is withdrawn, or

– it is switched off at the mains circuit breaker.

 The Miele Waterproof system protects from water damage

provided the following conditions have been met:

– The machine is correctly plumbed in and connected to the

electricity supply.

– If a fault or damage has been identified, the machine must be

examined by a competent person before further use, and repaired
if necessary.

 The water flow pressure must be at least 100kPa and should not

exceed 1000kPa.

 This washing machine must not be installed and operated in

mobile installations (e.g. on a ship).

 Do not make any alterations to the machine, unless authorised to

do so by Miele.

 In areas which may be subject to infestation by cockroaches or

other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.

10

Warning and Safety instructions

Correct use

 Do not install the washing machine in a room where there is a risk

of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.

 Before using the machine for the first time, check that the transit

bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.

 Turn off the tap if the machine is to be left for any length of time

(e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.

 Flooding danger.

If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.

 Take care to ensure that foreign objects (e.g. nails, pins, coins,

paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.

11

Warning and Safety instructions

 Take care when opening the drum door after using the steam

function. There is a danger of burning due to escaping steam and
the high temperature of the surface of the drum as well as the
porthole glass. Stand back away from the machine and wait until the
steam has dissipated.

 The maximum load for this washing machine is 9 kg (dry weight).

See the "Programme chart" for the maximum recommended loads
for individual programmes.

 If the correct amount of detergent is dispensed, the machine

should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaler for washing machines
which is available to order online at shop.miele.com (depending on
country) or from Miele. Strictly observe the instructions on the
packaging.

 Textiles which have been pre-treated in solvent based cleaning

agents must be thoroughly rinsed in clean water before being
washed in the machine.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, to clean the external surfaces of the machine. They can
cause damage to plastic surfaces.

 Only use dyes specified by the manufacturer as being suitable for

use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.

12

Warning and Safety instructions

 Colour run and dye removers contain sulphur compounds which

can cause damage such as corrosion. Do not use these products in
this machine.

 If detergent comes into contact with the eyes, rinse them

thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.

Accessories

 Only use genuine Miele spare parts and accessories with this

appliance. If spare parts or accessories from other manufacturers
are used, this will invalidate the warranty, and Miele cannot accept
liability.

 A Miele tumble dryer can be stacked on top of a Miele washing

machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.

Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

13

Operating the washing machine

Control panel

a

Display with sensors

See the next page for more

information.

b

Start/Stop button

For starting the programme selected

and cancelling a programme once it

has started.

c

Temperature button

For selecting the temperature.

d

Spin speed button

For selecting the spin speed.

e

Delay start button

For selecting Delay start.

f

Extra option buttons

Various options can be added to the
wash programmes.

g

Programme selector

For selecting the wash programme.

h

PC optical interface

For service technicians.

i

 button
For switching the washing machine
on and off.
To save energy, the washing machine
will switch off automatically 15
minutes after the end of the
programme/Anti-crease phase or
after being switched on if no other
selection is made.

14

Operating the washing machine

Programme duration

After the programme has started, the
programme duration will appear in the
display in hours and minutes.

When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.

Delay start

The Delay start time selected will
appear in the display.

j

Sensor 
Scrolls down the selection list to the
next option or decreases a value.

k

OK sensor

Confirms the programme selected, a
value set or opens a sub-menu.

l

Sensor 
Scrolls up the selection list to the
next option or increases a value.

m

 Dos sensor
Switches on automatic detergent
dispensing.

n

 Cap sensor
Activates cap dosing via the
detergent dispenser drawer.

o

EcoFeedback sensor

Provides information about the
energy and water consumption of
the programme. Please also refer to
"Washing environmentally and
economically - EcoFeedback".

Sensors  to  light up when the
display can be operated via the
sensors.

After the programme has started, the
Delay start time will begin to count
down.

Once the Delay start time has finished,
the programme begins and the
estimated programme duration appears
in the display.

15

Operating the washing machine

3:10  1600

Language 



Cap



 

Start in h00 :00

Standard display

The standard display shows the
following from left to right:

– Programme duration

– The selected wash temperature

– The selected spin speed

Examples on how to operate the appliance

Scrolling through a list

The  arrows in the display indicate that
a selection is available.

Touching the  sensor scrolls down the
list to the next option and touching the
 sensor scrolls up the list to the next
option. The OK sensor is used to
activate the option which is currently in
the display.

Setting numerical values

A numerical value is highlighted in
white. Touching the  sensor
decreases the value and touching the 
sensor increases it. The OK sensor is
used to activate the value in the display.

Leaving a sub-menu

Select Back  to exit a sub-menu.

Identifying options selected

An option which has been activated will
have a tick  next to it.

16

Before using for the first time

Removing the detergent cartridges from the drum

There are two cartridges in the drum
containing UltraPhase 1 and UltraPhase
2 detergent for automatic detergent
dispensing.

 Reach under the door grip and pull

the door open.

 Take the two cartridges out of the

drum.

Inserting detergent cartridges

The detergent cartridges removed from
the drum are components of the Miele 2
phase system consisting of:

1. UltraPhase 1 (base detergent)

2. UltraPhase 2 (detergent enhancer)

The detergent cartridges are
disposable products. New detergent
cartridges can be obtained online at
shop.miele.com or directly from Miele
(see back of this booklet for details).
Empty cartridges should be disposed
of via your local recycling system.

 Shut the door with a gentle swing.

 Remove the stoppers from the

detergent cartridges.

17

Before using for the first time

 Press the TwinDos access panel.

The panel will spring open.

 Open the panel.

 Push the UltraPhase1 cartridge into

compartment and the
UltraPhase2 cartridge into
compartment until they lock into

position.

The TwinDos system is now ready for
use.

Removing the protective foil and stickers

 Please remove

– the protective foil from the door.

– any stickers from the front and the lid

(Exception: warning labels must not
be removed).

 Please do not remove any labels

(e.g. the data plate) which are visible
when you open the door.

This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.

18

Before using for the first time

deutsch

 Before using the machine for the

first time, ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the filters are securely
tightened to prevent the risk of water
leaks during use.

Switching on the washing machine

 Press the  button.

The welcome screen will light up.

Setting the language

You will be asked to select the language
you want for the display. It is possible
to change the language at any time via
"Settings".

 Touch the  or  sensor until the

language you want appears in the
display.

Removing the transit bars

A reminder to remove the transit bars
will appear in the display.

 Failure to remove the transit bars

can result in damage to the washing
machine and to adjacent cabinetry or
appliances.

Remove the transit bars as described
in "Installation and connection".

 Confirm the removal of the transit

bars with the OKsensor.

 Confirm your selection of the

language by touching the OK sensor.

19

Before using for the first time

1:55 90°C 1600

Start the calibration programme

The following message appears in the
display:

Open  and run Cottons 90°C

programme without laundry

 Touch the sensor repeatedly until

you have read all the rows of text.

The OK sensor will light up.
 Confirm the message with the

OKsensor.

For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.

To do this, the Cottons 90°C
programme must be run without
laundry and without detergent.

No other programmes can be started
until calibration has been carried out.

 Turn on the tap.
 Turn the programme selector to

Cottons.

 Press the Start/Stop button.

The calibration programme has started.
It will take approximately 2hours.

At the end of the programme the
following message will appear in the
display:

 Reach under the door grip and pull

the door open.

Useful tip: Leave the door slightly open
to allow the drum to dry.

 Switch the washing machine off with

the  button.

Set up completed

20

TwinDos

The washing machine has an integrated
detergent dispensing unit.

The TwinDos system can be used in
two ways:

1. with the Miele 2 Phase System

or

2. with conventional liquid detergent

and/or fabric softener

The Miele 2 Phase System

The Miele 2 Phase System uses a base
detergent (UltraPhase1) and a
detergent enhancer (UltraPhase2). For
the best washing result, these two
agents are dispensed at separate times
during the washing process. The 2
Phase System cleans both white and
coloured textiles thoroughly.
UltraPhase1 and UltraPhase2 single
use cartridges are available to order
from Miele or via the internet at
shop.miele.com (see end of this booklet
for details).

Liquid detergent/Fabric softener

Refillable TwinDos containers are
required for liquid detergent and/or
fabric softener. These are available to
order from Miele or via the internet at
shop.miele.com (see end of this booklet
for details).

How TwinDos works

Automatic detergent dispensing for a
wash cycle is activated via the Dos
sensor.

Useful tip: The washing machine is
delivered preset for the Miele2Phase
system for hardness rangeI().

The settings only need to be changed if
you wish to use a different detergent or
if the water hardness is different.
See "Settings menu - TwinDos" for
more detailed information.

Automatic dispensing cannot be
selected with some programmes,
depending on the detergent present in
the TwinDos system. For example,
automatic dispensing cannot be
activated for the Woollens programme if
the Miele2Phase system is being
used. This prevents woollen garments
being damaged by a detergent which is
not suitable for washing wool.

Do not fill the containers with any
specialist detergents. Use cap
dosing or the detergent dispenser
drawer for these.

21

Washing environmentally and economically

Energy and water consumption

– Water consumption and energy

usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.

– When smaller amounts of laundry are

washed, the automatic load
recognition system will reduce the
amount of water and energy used.

– Use the Express20 programme for

small, lightly soiled loads.

– Modern detergents make it possible

to wash at lower temperatures (e.g.
20°C). Washing using lower
temperature settings will save energy.

– To maintain the hygiene of the

machine, carry out a hot wash (above
60°C) using powder detergent at
regular intervals. Hygiene info will
appear in the display to remind you
to carry out a hot wash.

Detergent consumption

– For precise dispensing, use

automatic detergent dispensing.

– Adjust the dosage to the degree of

soiling of the laundry.

– Do not exceed the amounts of

detergent recommended by the
manufacturer on the packaging.

When drying with a tumble dryer

Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.

– Use the hot water connection to save

energy.

22

Washing environmentally and economically

Energy



         

Water



         

Energy kWh0.9



EcoFeedback

You can call up information about the
energy and water consumption of your
washing machine with the EcoFeedback
sensor.

The following information will appear in
the display:

– An estimate of the energy and water

consumption before the programme
begins.

– The actual energy and water

consumption during the programme
or at the end of the programme.

1. Estimate

 After selecting a programme, touch

the EcoFeedback sensor.

The estimated energy consumption
levels will be displayed as a bar chart.

 Touch the  or  sensor to change

to the estimated water consumption
levels.

2. Actual consumption

You can view the actual amount of
energy and water used by a programme
both during and at the end of the
programme.

 Touch the EcoFeedback sensor.

 Touch the  or  sensor to switch to

the water consumption display.

The consumption will alter as the
programme progresses.

If the door is opened or the
appliance has switched off
automatically at the end of the
programme, the data will revert to
the estimated consumption.

Useful tip: You can view the
consumption data for the last wash
programme in Settings under
Consumption.

The more bars () visible, the higher the
energy or water consumption.

The estimate will vary depending on the
wash programme, temperature and any
Extra options selected.

The display will change automatically or
you can return to the standard display
by touching the OK sensor.

23

1. Preparing the laundry

 Empty all pockets.

Useful tip: Stains can be pre-treated
using some handy tricks, which can be
found in "Miele's guide to laundry care".
Please contact Miele to obtain a copy
of this booklet.

 Solvent-based cleaners (e.g. one

containing benzine) can damage
plastic parts.

When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) do not come into contact
with cleaning agent.

 Foreign objects (e.g. nails, coins,

paper clips, etc.) can cause damage
to garments and components in the
machine.

Check the laundry before washing
and remove any such foreign
objects.

Sorting the laundry

 Sort the laundry by colour and by

care label. Most garments have a
textile care label in the collar or side
seam.

Useful tip: Dark textiles often contain
excess dye and should be washed
separately several times before being
included in a mixed load. Always wash
white and coloured items separately.

Pre-treating stains

 Badly soiled areas, stains etc. should

be cleaned as soon as possible,
preferably while still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.

 Chemical (solvent-based)

cleaning agents can cause severe
damage to the washing machine.

Do not use solvent-based cleaning
agents in this machine.

General tips

– Curtains: Remove lead weights first

or place in a laundry bag.

– Underwiring and collar stiffeners: Any

loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.

– Close any zips, attach velcro

fasteners, fasten hooks and eyes etc.
before washing.

– Fasten duvet covers and pillow cases

to prevent small items from being
rolled up inside them.

Do not wash any items in this machine
which are specified by the manufacturer
as not washable on the care label (
symbol).

24

2. Selecting a programme

Automatic plus



Switching on the washing machine

 Press the  button.

Programme selection

A. Selecting a programme via the programme selector:

 Turn the programme selector to the

required programme.

The load for the programme selected
will appear in the display. This will then
be replaced by the standard display.

B. Selecting a programme using the programme selector at the "Further programmes" position and the display:

 Turn the programme selector to the

Further programmes setting.

The following appears in the display:

 Touch the  or  sensor until the

programme you want appears in the
display.

 Confirm the programme with the OK

sensor.

The maximum load for the programme
selected will appear in the display.
Preset programme parameters will be
displayed, depending on the
programme selected.

25

3. Loading the washing machine

Opening the door

 Reach under the door grip and pull

the door open.

Check the drum for pets or foreign
objects before loading it with
laundry.

The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.

Closing the door

 Make sure that no items are caught

between the door and the seal.

 Unfold the laundry and load loosely in

the drum.

Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.

Useful tip: Please note the maximum
load for the different wash programmes.
The relevant programme load is always
shown in the display when you select a
programme.

26

 Shut the door with a gentle swing.

4. Selecting programme settings

Degree of soiling

Normal   

Temperature 

Degree of soiling

Lightly soiled
No visible dirt or stains. Possibly slight
body odour.

Normally soiled
Visibly dirty and/or just a few slight
stains.

Heavily soiled
Stains and soiling clearly visible.

The following appears in the display:

The display will change automatically to
the degree of soiling query:

 Set the degree of soiling with the 

and  sensors and confirm your
selection with the OK sensor.

The following parameters will change,
depending on the degree of soiling
selected:

Useful tip: You can alter the default
setting for the degree of soiling or
switch off the degree of soiling query in
Settings (see "Settings - Degree of
soiling").

Selecting a temperature

You can alter the preset temperature
of a wash programme.

 Press the Temperature button.

The following will appear in the display:

 Set the temperature you want with

the  and  sensors and confirm
your selection with the OK sensor.

– The detergent dosage amount with

automatic detergent dispensing.

– With the Heavy degree of soiling

setting, a pre-wash will be carried out
automatically for some programmes
(see "Extra options").

– The rinse water level will be adjusted.

– The programme durations (with light

soiling the programme duration will
be shorter).

In the Express 20 programme the
degree of soiling cannot be selected.
Express 20 is designed for lightly
soiled laundry.

27

4. Selecting programme settings

Spin speed rpm1600

Selecting a spin speed

You can alter the preset spin speed of
a wash programme.

 Press the Spin speed button.

The following will appear in the display:

 Set the spin speed you want with the

 and  sensors and confirm your
selection with the OK sensor.

Selecting Extra options

Switching on Delay start

The start of a programme can be
delayed from 15 minutes up to 24
hours, allowing you to make use of
night-time economy electricity rates, for
example (see "Delay start").

 Press the button for the Extra option

you want.

The indicator light in the button will
come on.

Not all Extra options are suitable for
use with every programme. You can
only select options which are
compatible with the programme being
used (see "Extra options").

28

5. Adding detergent

For white items



Both agents

There are several options for adding
detergent.

TwinDos

Before using TwinDos for the first time,
the display will show information about
the factory default settings for TwinDos.
The following will appear in the display:

Parameters for UltraPhase 1+2 set at
factory. Changeable in "Settings"/
"TwinDos"

 Touch the sensor repeatedly until

you have read all the rows of text.

The OK sensor will light up.
 Touch the OKsensor to confirm.

Miele 2 Phase System

UltraPhase1 and UltraPhase2 need to
be dispensed in different ratios
depending on the colour mix of the
laundry load.

 Press the Dos sensor.

Liquid detergent/Fabric softener

It is possible to use other types of liquid
detergent/fabric softener. Refillable
TwinDos containers (optional
accessories) are required for this.

The washing machine's electronic
settings need to be adjusted
accordingly. See "Settings - TwinDos".

 Press the Dos sensor.

 Confirm the option displayed with the

OK sensor or select another
detergent or fabric softener with the
 and  sensors.

Useful tip: The recommended
detergent(s) is shown in the display and
marked with a tick().

Detergent and/or fabric softener will
now be dispensed in accordance with
the wash cycle.

 Use the andsensors to select

the colour mix of the laundry and
confirm with the OKsensor.

UltraPhase1 and UltraPhase2 will be
dispensed accordingly.

Adding stain remover

There are two options for adding stain
remover in addition to using the
automatic dispensing system:

– Use the Booster cap.
– Add the stain remover to the 

compartment.

29

5. Adding detergent

Detergent dispenser drawer

Too little detergent results in:

– laundry not getting properly clean

and with time it may become grey
and hard to the touch.

– greasy particles clinging to the

laundry.

– limescale deposits on the heater

elements.

Too much detergent results in:

– excessive foam which causes a low

level of agitation and poor wash,
rinse and spin results.

– high water consumption (an

additional rinse cycle will
automatically switch in).

– a burden to the environment.

 Pull out the detergent drawer and add

detergent to the compartments.


Detergent for the pre-wash (divide the
total recommended amount as follows:
add ⅓ to compartment  and ⅔ to
compartment )


Detergent for the main wash

30

/
Fabric softener, liquid starch or
capsules.

See "Detergent" for further information.

5. Adding detergent

Cap





CapDosing

Three different types of capsule are
available:

 = Fabric care (e.g. fabric

softener)

 = Additives (e.g. detergent

enhancers)

 = Detergent (for the main wash

only)

Each capsule contains the correct
amount for one wash cycle.

You can order the capsules online at
shop.miele.com (depending on country)
or from Miele (see the end of this
booklet for contact details).

 Keep capsules out of the reach

of children.

Activating CapDosing

 Touch the Cap  sensor.

Inserting a capsule

 Open the detergent dispenser drawer.

 Open the lid of the /

compartment.

The first type of capsule which can be
selected for the programme will appear
in the display.

 Select the type of capsule you want

with the  and  sensors and
confirm your selection with the OK
sensor.

 Press the capsule in firmly.

31

5. Adding detergent

The wash programme will dispense the
contents of the capsule at the correct
time.

Water intake to the  compartment
is solely via the capsule.

No additional fabric softener may be
added to the  compartment when
using a capsule.

 Remove the empty capsule at the

end of the programme.

 Close the lid and press it firmly shut.
 Close the detergent dispenser

drawer.

The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.

In this case, dispose of the capsule
and do not re-use it.

For technical reasons a small amount
of water will remain in the capsule.

Deactivating/Changing CapDosing

 Touch the Cap  sensor and follow

the instructions in the display.

32

6. Starting the programme - the end of the programme

Anti-crease/Finish

Press Start/Stop

Starting the programme

 Press the flashing Start/Stop button.
The door will lock ( will appear in the

display to show this) and the
programme will start.

If a Delay start time has been selected,
this will count down in the display until
the programme starts. At the end of the
Delay start time or immediately after the
programme has started (if no Delay
start time has been selected), the
programme duration will appear in the
display.

The programme sequence is also
shown in the display. The washing
machine lets you know which section of
the programme has been reached.

At the end of the programme

The door is still locked during the Anti­crease phase and the following will
appear alternately in the display:

 Check the folds in the door seal for

any small articles, e.g. buttons, which
might be lodged there.

 Close the door. Otherwise there is a

danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry. An open door is
also a danger to pets and children.

 Switch the washing machine off with

the  button.

and

 Press the Start/Stop button. This will

unlock the door.

 Pull open the door.
 Remove the laundry.

Items left in the drum could discolour
other items in the next wash or
become discoloured themselves.

Check that all items have been
removed from the drum.

 If applicable, remove the used

capsule from the detergent dispenser
drawer.

Useful tip: Leave the detergent
dispenser drawer slightly open to allow
it to dry.

33

Spinning

Final spin speed

Programme Max. possible

rpm

Cottons 1600

Minimum iron 1200

Delicates 900

Woollens  1200*

Silks  600*

Automatic plus 1400

Down duvets 1200

Outerwear 800

Proofing 1000

Sportswear 1200

Separate rinse / Starch 1600*

Clean machine 900

QuickPowerWash 1600*

Express 20 1200

Shirts 900

Dark garments/Denim 1200

Drain/Spin 1600

Final spin speed in the programme

When a programme is selected, the
optimum spin speed for that
programme will appear in the display.
For programmes marked with a * in the
chart, the optimum spin speed is not
the maximum spin speed.

You can reduce the final spin speed or,
depending on the programme, increase
it.

However, you cannot select a final spin
speed higher than that shown in the
chart.

Rinse and interim spin

There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for the
Cottons programme, an additional rinse
is introduced.

34

Omitting the final spin (Rinse hold)

 Use the Spin speed button to select

the  setting (Rinse hold). The
laundry is not spun after the final
rinse and remains in the final rinse
water. This helps prevent creasing if
the laundry is not going to be
removed from the drum immediately
after the end of the programme.

– To start the final spin:

The washing machine will display the
maximum spin speed possible. You
can select a spin speed lower than
this. Start the final spin by pressing
the Start/Stop button.

– To end the programme:

Use the Spin speed button to select
the 0 rpm setting (Without spin) and
press the Start/Stop button.

The water will drain away.

Spinning

Omitting rinse and interim spin and the final spin

 Press the Spin speed button.
 Select the 0 rpm setting.

After the last rinse, the water will be
pumped away and the Anti-crease
phase will switch in.

In some programmes an additional rinse
is introduced with this setting.

35

Delay start

Start in h00 :00

Start in h05: 00

Start in h05: 00

Change the time



Start in h05 :29

Change the time



Start now



With Delay start you can choose when
you want the programme to start. You
can delay the start of the programme
from 15 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.

Selecting Delay start

 Press the Delay start button.

The following will appear in the display:

 Use the  and  sensors to enter the

hour and confirm your entry with the
OK sensor.

The display will change:

 Use the  and  sensors to enter the

minutes and confirm your entry with
the OK sensor.

Changing a programme and settings

You can change Delay start at any time.

 Press the Delay start button.

 Touch the OK sensor.

 Now enter the time you want the

programme to start.

Cancelling Delay start and beginning the programme straight away

 Press the Delay start button.

 Touch the  sensor.

Useful tip: The values will count
upwards and downwards automatically
if you touch the  or  sensor
continuously.

Beginning Delay start

 Press the Start/Stop button to begin

Delay start and the wash programme.

The following will appear in the display:

When the Delay start time has elapsed,
the programme will begin and the
display will show the programme
duration and the programme sequence.

36

 Touch the OK sensor. The wash

programme will start.

Programme chart

Cottons Cold to 90

Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,

underwear, T-shirts etc.

Note The settings 60°/40°C differ from / as follows:

– Shorter programme durations

– Longer temperature holding times

– Higher energy consumption

Where particularly high levels of hygiene are required, please select
a temperature of 60°C or higher.

Cottons  Max. load 9.0 kg

Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,

underwear, T-shirts etc.

Note With  the actual wash temperature reached will be lower than

60°C although the wash performance is the same as with the
standard Cottons 60°C programme.

Cottons  Max. load 9.0 kg

Items Normally soiled cotton garments.

Note These settings are the most efficient in terms of energy and water

consumption for washing cottons.

℃

Max. load 9.0 kg

Energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2

Minimum iron Cold to 60°C Max. load 4.0 kg

Items Synthetic, mixed fibre and easy care cotton.

Note Reduce the spin speed for fabrics which crease easily.

37

Programme chart

Delicates Cold to 60°C Max. load 3.0 kg

Items Delicate garments made from synthetic fibre, mixed fibre, rayon and

viscose.

Curtains, including net curtains, specified as machine-washable by
the manufacturer.

Notes – Dust in curtains usually makes a programme with pre-wash

advisable. Select the Heavy setting for the degree of soiling so that
a pre-wash will be carried out.

– For items which crease easily, deselect the spin.

Woollens  Cold to 40°C Max. load 2.0 kg

Items Machine-washable or hand-washable wool or wool blend fabric. If

the care label does not specify a temperature, wash using the cold
setting.

Note Reduce the spin speed for items which crease easily.

Silks  Cold to 30°C Max. load 1.0 kg

Items Silks and other hand-washable fabrics with no wool content, e.g.

satin, lace and silk.

Note Place tights, bras etc. in a washing bag.

Automatic plus Cold to 40°C Max. load 6.0 kg

Items Mixed loads of garments suitable for the Cottons and Minimum iron

programmes. Sort according to colour.

Note The wash parameters (e.g. water level, wash rhythm and spin speed)

are adjusted automatically in this programme to ensure the best
possible care and wash result for each item.

38

Programme chart

Down duvets Cold to 60°C Max. load 2.5 kg

1 down duvet 2.20m x

2.00m

Items Quilts, duvets and pillows with feather or down filling.

Notes – Remove air from the items before washing to prevent an excessive

build-up of foam. To do this, either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.

– Please observe the instructions on the wash care label.

Outerwear Cold to 40°C Max. load 2.5 kg

Items Performance outerwear (e.g. jackets and trousers) made from

membrane fabric such as Gore-Tex®, SYMPATEX®,
WINDSTOPPER® etc.

Notes – Zip up or close jackets before washing.

– Do not use fabric softener.

– If required, these garments can also be re-proofed using the

Proofing programme. Proofing should not be done every time the
garment is washed.

Proofing 40°C Max. load 2.5 kg

Items Treating microfibre fabric, skiwear and table linen made from mainly

synthetic fibres to provide a water and dirt resistant finish.

Notes – The items should be freshly laundered and spun or dried before

proofing.

– For best results, the items should be heat-treated afterwards either

in a tumble dryer or by ironing.

39

Programme chart

Sportswear Cold to 60°C Max. load 3.0 kg

Items Sportswear such as singlets and leggings as well as microfibre and

fleece garments.

Notes – Do not use fabric softener.

– Observe the manufacturer's care label.

Separate rinse / Starch Max. load 9.0 kg

Items – For rinsing hand-washed items.

– Starching table cloths, serviettes and workwear.

Notes – Reduce the spin speed for items which crease easily.

– Laundry that is to be starched should be washed but not treated

with fabric softener.

– Items will be rinsed very effectively using two rinse cycles by

activating the Water plus Extra option.

Clean machine 75°C No load

With frequent washing at low temperatures there is a danger of a build-up of
bacteria in the washing machine.

Cleaning the washing machine will significantly reduce bacteria, fungus and
biofilm and prevent the build-up of unpleasant odours.

Notes – Optimum results can be achieved by using Miele dishwasher and

washing machine cleaner. Alternatively, a universal powder
detergent can be used.

– Dispense the machine cleaner or universal detergent directly in the

drum.

– Do not load any laundry. The drum must be empty for this

machine maintenance wash.

40

Programme chart

QuickPowerWash 40°C – 60°C Max. load 5.0 kg

Items Lightly soiled garments which are also suitable for washing in the

Cottons programme.

Note A special saturation process and wash rhythm ensure that the

laundry is cleaned particularly quickly and thoroughly.

Express 20 Cold to 40°C Max. load 3.5 kg

Items Cotton garments that have hardly been worn or are only very lightly

soiled.

Note The Short Extra option is activated automatically.

Shirts Cold to 60°C Max. load 1.0kg/2.0kg

Items Shirts and blouses made of cotton and mixed fibre.

Notes – Pre-treat collars and cuffs if necessary.

– Wash silk shirts and blouses in the Silks programme.
– If the preset Pre-ironing option is switched off, the maximum

load capacity is increased to 2.0kg.

Darks / Denim Cold to 60°C Max. load 3.0 kg

Items Black and dark garments made from cotton, mixed fibres and

denim.

Notes – Wash inside out.

– Denim often contains excess dye and may run during the first few

washes. Wash light and dark coloured items separately.

Drain/Spin Max. load 9.0 kg

Notes – Drain only: Select 0 rpm for the spin speed.

– Make sure you select the appropriate spin speed.

41

Extra options

Extra options are selected and
deselected via the relevant buttons and
the display.

 Press the button for the Extra option

you want.

The relevant button will light up.

Not all Extra options are suitable for use
with every programme.

You can only select Extra options which
are compatible with the programme
being used.

ProgrammeManager

The ProgrammeManager Extra option
can be used to customise the washing
programmes to suit your requirements.

ECO

This option reduces energy
consumption whilst maintaining
cleaning efficiency. This is achieved by
increasing the wash duration and at the
same time reducing the wash
temperature selected.

Extra gentle

This option decreases mechanical
action in order to reduce creasing.

Extra quiet

This option reduces noise levels during
the programme. Use this if you want to
wash during quiet periods (for instance,
when children are sleeping). The
machine will activate the "Rinse hold"
option and not spin. The programme
duration is longer.

AllergoWash

This option should be used where high
standards of hygiene are required. More
energy is used to lengthen temperature
holding times and more water is used to
increase rinsing efficiency. The
garments must be suitable for drying in
a tumble dryer   and suitable for
ironing  .

Intensive

For hard-wearing laundry that is very
heavily soiled. Cleaning efficiency is
increased through more intense
mechanical action and the application
of more heat energy.

42

Not all ProgrammeManager options
are suitable for use with every
programme. Please refer to the "Wash
programme chart ­ProgrammeManager" for a list of
suitable programmes.

Pre-ironing 

In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. Reducing the
maximum load by 50% will give a better
result. Please note the load information
in the display.

The garments must be suitable for
drying in a tumble dryer   and
suitable for ironing  .

Short

For light soiling with no visible staining.

The wash duration is reduced.

Water plus

The water level in the wash and rinse
stages is increased and a second rinse
is carried out in the "Separate rinse /
Starch" programme.

Extra options

You can select other functions for the
Water plus button. These are described
in "Settings".

Stains

In order to clean stained laundry more
effectively, you can choose between
seven different types of stain. The wash
programme will then adapt to the type
of stain selected. You can select one
stain per wash cycle.

43

Extra options

Wash programme chart - ProgrammeManager

ProgrammeManager cannot be selected with programmes which are not listed in
the chart below.

Intensive ECO Extra

gentle

Cottons X X X X X

Minimum iron X X X X X

Delicates X X X X X
Woollens  – – – X –
Silks  – – – X –

Automatic plus X X X X X

Down duvets X X X – X

Outerwear X X X X X

Proofing – – – X –

Sportswear X X X X X

Separate rinse / Starch – – – X –

Express 20 – – – X –

Shirts X X X X X

Darks / Denim X X X X X

X = Can be selected

Extra
quiet

Allergo

Wash

– = Cannot be selected

44

Extra options

The following Extra options can be selected in addition to the programme:

None of the Extra options can be selected with programmes which are not listed in
the chart below.

Pre-wash

1)

Pre-

Short Water plus Stains

ironing 

Cottons X X X X X

Minimum iron X X X X X

Delicates X X X X X

Automatic plus X X – – X

Down duvets X – – X –

Outerwear X – X X X

Sportswear X – X X X

Separate rinse /

– – – X –

Starch

QuickPowerWash – X – X –

Express 20 – X

Shirts X

X

2)

2)

X

– –

X X X

Darks / Denim X X X X X

X = Can be selected

– = Cannot be selected

1)

= Activated automatically when the Heavy degree of soiling setting is

selected

2)

= Can be deselected

45

Programme sequence

Main wash Rinse Spin

Water

level

Cottons   
Minimum iron   
Delicates   
Woollens     2 

Silks     2 
Automatic plus   

Down duvets

4)

  

Outerwear   
Proofing –   1 

Sportswear   
Separate rinse / Starch   
Clean machine    3 

Wash

rhythm

Water

level

Rinses

1)2)3)

2-5

2)3)

2-4

2)3)

2-4

2)3)

2-4

3)

3-4

3)

3-4

3)

2-3

5)

0-1

















QuickPowerWash    2 
Express 20    1 
Shirts   

Darks / Denim   

3-4

3-5

3)

2)3)

Drain/Spin – – – – 

Please see the next page for a description of the symbols.

46





Programme sequence

 = Low water level
 = Medium water level
 = High water level
 = Intensive rhythm
 = Normal rhythm
 = Sensitive rhythm
 = Ultra sensitive rhythm
 = Handwash rhythm

 = Carried out

– = Not carried out

The washing machine has fully
electronic controls with automatic load
recognition. It takes in the right amount
of water required for the programme
depending on the amount of laundry
and its absorbency rate.

The programme sequences outlined in
the chart are based on the basic
programme with a full load.

The washing machine programme
sequence display shows which stage of
the programme has been reached.

Special features in the programme sequence

Anti-crease:
At the end of the programme the drum
continues to turn at intervals for up to
30minutes to help prevent creasing.
Exception: There is no anti-crease
phase in the Woollens and Silks
programme.
The door can be opened at any time
during the Anti-crease phase.

1)

If a temperature of 60°C or higher is
selected, and with  and ,
two rinses are carried out. If a
temperature of less than 60°C is
selected, three rinses are carried out.

2)

An additional rinse is carried out if:

– there is too much foam in the drum.

– a spin speed lower than 700rpm has

been selected.

3)

An additional rinse is carried out if:

– the Water plus Extra option is

selected and the Extra rinse or
Water+Extra rinse setting has been
activated for the Water plus Extra
option in Settings.

4)

Run-up to spin: A run-up to spin is
carried out before the wash process
begins to deflate down-filled items.
Subsequent water intake for the main
wash is through compartment.

5)

An additional rinse is carried out if:
the Water plus Extra option is
selected.

47

Programme sequence

Cottons and Minimum iron

PowerWash 2.0, the washing technique
developed by Miele, is activated in the
Cottons programme with small and
medium-sized loads and in the
Minimum iron programme.

How it works

Conventional washing techniques wash
with more water than the laundry can
absorb. This total volume of water
needs to be heated.

The PowerWash 2.0 washing technique
only uses slightly more water than the
laundry can absorb. The water which
has not been absorbed by the laundry
heats up the drum and the laundry and
is sprayed into the laundry over and
over again. This reduces the amount of
energy used.

Activation

The washing machine calculates the
load at the beginning of the wash
programme. PowerWash 2.0 is
activated if the following conditions are
present:

With some options (e.g. Pre-wash,
Water plus) PowerWash 2.0 is not
activated.

Special features

– Drenching phase

The washing machine will spin a few
times at the beginning of the
programme. During spinning, the
water discharged is sprayed back
into the laundry in order to achieve
optimum moisture penetration.

The optimum water level is set at the
end of the drenching phase. If
necessary, the washing machine will
pump water away and take in a little
more fresh water.

– Noises during the heating phase

Unusual bubbling noises can occur
while the laundry and the drum are
being heated.

– Detergent

Dispense the correct amount of
detergent (with smaller loads).
For optimum detergent application,
use the TwinDos function.

– There is a small to medium-sized

laundry load in the Cottons
programme or in the Minimum iron
programme.

– The temperature selected does not

exceed 60°C.

– The final spin speed selected must

not be lower than 600rpm.

– CapDosing (, ) has not been

selected for the main wash.

48

Garment care label symbols

Washing

The figure quoted in the symbol is the
maximum temperature at which the
garment can be washed. The number
of bars under the symbol indicates the
level of agitation permitted.

 No bar under the symbol =

normal agitation

 One bar under the symbol =

reduced agitation

 Two bars under the symbol =

much reduced agitation

 Hand wash (If no temperature is

specified, use the lowest
temperature or cold)

 Do not wash

Programme selection examples

Programme Garment care label

symbols

Cottons 



Minimum iron 
Delicates 
Woollens  
Silks  
Express 20 
Automatic plus 

Drying

The number of dots indicates the
drying temperature.

 Normal temperature
 Low temperature
 Do not tumble dry

Ironing

The number of dots indicates the
ironing temperature.

 approx. 200℃
 approx. 150℃
 approx. 110℃

Do not steam iron garments
carrying this symbol as this
could cause irreversible
damage.

 Do not iron

Professional cleaning

 Dry clean only. The letters

indicate the type of cleaning



agent required.

 Professional Wet Clean only
 Do not dry clean

Bleaching

 Any oxidising bleaching agent

can be used

 Only use an oxygen based

bleach or a non-chlorine bleach

 Do not bleach

49

Changing the programme sequence

Cancel programme



Prog. cancelled

Cancelling a programme

You can cancel a programme at any
time after it has started.

 Press the Start/Stop button.

The following will appear in the display:

 Touch the OK sensor.

The suds will be pumped away. The
following will appear in the display:

 Pull open the door.
 Remove the laundry.

If you want to select a different programme:

 Close the door.
 Select the programme you want.
 Add detergent to the detergent

dispenser drawer, if necessary.

 Press the Start/Stop button.

The new programme will begin.

Interrupting a programme

 Switch the washing machine off with

the  button.

 Switch the washing machine back on

with the  button to continue with
the same programme.

Changing a programme and settings

Programme

After the start of a programme, it is no
longer possible to select a different
programme.

Temperature

The temperature can be changed within
the first five minutes, except in the
Cottons programme.

 Press the Temperature button.
 Use the ,  and OK sensors to

change the temperature.

Spin speed

Once a programme has started, you
can change the spin speed up until the
final spin begins.

 Press the Spin speed button.
 Use the ,  and OK sensors to

change the spin speed.

Extra options

It is possible to select or deselect the
Short and Water plus Extra options up
to five minutes after the programme has
started.

Useful tip: It is not possible to make
any changes to the programme or to
cancel it if the safety lock has been
activated.

50

Changing the programme sequence

Cancel programme



Add laundry



Adding or removing laundry after a programme has started

 Press the Start/Stop button.

The following will appear in the display:

 Scroll up the list with the  or 

sensor to:

 Touch the OK sensor.

If this message does not appear in the
display, then it is no longer possible to
add or remove items of laundry.

The programme will stop and the door
will unlock.

 Pull open the door.
 Add or remove items.
 Close the door.
 Press the Start/Stop button.

Please note the following:

Once a programme has started, the
washing machine cannot recognise any
adjustment to the load.

For this reason, if laundry is added or
removed after the start of a programme,
the machine will always complete the
programme cycle assuming a full load.

The door cannot be opened if:

– the suds temperature is above 55°C.

– the water is above a certain level.

– the programme has reached the Spin

stage.

If you want to open the door when the
above conditions are present, you will
need to cancel the programme.

The door lock will remain activated if
the temperature in the drum is above
55°C. The lock will not deactivate until
the temperature has dropped to below
55°C.

The programme will continue.

51

Changing the programme sequence

Cancel programme





Activate safety lock



Deactiv. safety lock

Safety lock

The safety lock prevents the
temperature, spin speed or options
being altered during a wash
programme.

Activating the safety lock

 Press the Start/Stop button.

The following will appear in the display:

 Scroll up the list with the  or 

sensor to:

 Touch the OK sensor.

Deactivating the safety lock

 Proceed as for activating the safety

lock.

The following appears in the display:

 Touch the OK sensor.

The safety lock is now deactivated.

52

The correct detergent

All detergents produced for automatic
front loading washing machines are
suitable. Follow the manufacturer's
instructions and dosage
recommendations on the packaging.

The right amount to dispense will depend on the following:

– The soiling level of the laundry.

– The quantity of laundry.

– The water hardness level. Check with

your local water authority if you do
not know the water hardness level in
your area.

Detergent dispensing aids

Use dispensing aids (e.g. balls) if these
are supplied with the detergent,
particularly when using liquid detergent.

Detergent

Refill packs of detergent

When purchasing detergent, buy refill
packs wherever possible. This helps
reduce the amount of waste packaging.

Fabric softeners and liquid starch

Fabric softeners
make garments soft to handle and help
prevent static cling when tumble drying.

Fabric shapers
are synthetic starches and give an even
stiffer hold.

Starch
stiffens and gives body to items of
laundry, e.g. shirts, tablecloths and bed
linen.

53

Detergent

Miele recommended detergents

Miele detergents and care products have been specially designed for Miele
washing machines. They are available to order via the internet at shop.miele.com
(depending on country) or from Miele.

Miele

UltraPhase 1 / 2

Cottons  –  
Minimum iron  –  
Delicates  ,   –
Woollens  – ,  – –
Silks  –  – –
Automatic plus  –  
Down duvets –  – –

Outerwear – – – –

Proofing – – – –
Sportswear –  – –

Separate rinse /
Starch

QuickPowerWash  – – –
Express 20  –  –
Shirts  –  
Darks / Denim  –  –

 Recommended  Sportswear  SilkCare

– Not recommended  Down Items  Fabric Softener

–/– –/– /– –/–

 WoolCare  Booster

Miele

Cap 

Miele

Cap 

Miele

Cap 

54

Detergent

The recommendations apply to the temperature ranges given in the Programme
chart.

Universal Colour Delicates and

Special

woollens

detergent

Cottons   – –
Minimum iron –  – –
Delicates – –  –
Woollens  – –  
Silks  – –  
Automatic plus –  – –
Down duvets – –  
Outerwear – –  
Sportswear – –  

Clean machine



2)

– – 

QuickPowerWash   – –

Express 20 –



1)

– –

Shirts   – –

Dark garments/Denim –

 Recommended

– Not recommended

1)



1)

Liquid detergent

2)

Powder detergent

– 

55

Detergent

Dispensing fabric softener and liquid starch at the end of the programme

You can dispense fabric softener either
by using automatic dispensing or via
the detergent dispenser compartment.

Automatic dispensing

One of the automatic dispensing
containers (available as an optional
accessory) must be filled with fabric
softener.

 Touch the Dos  sensor.
 Activate the appropriate container.

Fabric softener will be dispensed in the
last rinse.

Manual dispensing

 Add the fabric softener or liquid

starch to the  compartment or
insert the appropriate capsule. Do

not exceed the maximum level
mark.

It will be automatically dispensed in the
final rinse. At the end of the programme
a small amount of water will remain in
the  compartment.

If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube, regularly.

56

Detergent

Colour run and dye removers/dyes

 Colour run and dye removers

can cause corrosion in the washing
machine.

Do not use colour run or dye
removers in this washing machine.

Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt used
in the dyeing process can cause
corrosion to stainless steel components
in the machine if you dye frequently.
Always observe the manufacturer's
instructions carefully.

 When using the washing

machine to dye fabric it is essential
to select the Water plus option.

Adding fabric softener or liquid starch separately

Prepare the starch in accordance with
the manufacturer's instructions on the
packaging.

Useful tip: When adding fabric softener
separately, activate the Water plus Extra
option.

 Add fabric softener to the 

compartment or insert the
appropriate capsule.

 Add liquid starch to the 

compartment and powder or viscous
starch to the  compartment.

 Select the Separate rinse / Starch

programme.

 Change the spin speed if necessary.
 Activate the Cap  sensor if using a

capsule.

 Press the Start/Stop button.

57

Cleaning and care

Cleaning the drum (Hygiene info)

Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant odours to build
up in the washing machine. Use the
Clean machine programme to clean the
machine. Run this programme regularly
or at the latest when the Hygiene info
message appears in the display.

External casing and fascia panel

 Disconnect the machine from the

mains electricity supply and
withdraw the plug from the socket
before cleaning the machine.

 The washing machine must not

be hosed down.

 Clean the casing with a mild non-

abrasive cleaning agent or soap and
water using a well wrung-out cloth.
Wipe dry with a soft cloth.

 The drum can be cleaned using a

suitable proprietary stainless steel
cleaning agent following the
manufacturer's instructions on the
packaging.

Cleaning the detergent dispenser drawer

Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of mould and bacteria in the
detergent dispenser drawer.

 Clean the entire drawer at regular

intervals for hygiene reasons, even if
you are using the TwinDos system
exclusively.

 Pull out the detergent dispenser

drawer until a resistance is felt. Press
down the release button and at the
same time pull the drawer right out of
the machine.

 Clean the detergent drawer with

warm water.

 Do not use solvents, abrasive

cleaners, glass cleaners or all­purpose cleaning agents. These
might damage plastic surfaces and
other components because of the
chemicals they contain.

58

Cleaning and care

Cleaning the siphon tube and the fabric softener channel

Liquid starch can cause the siphon
to become clogged. Make sure that
you clean the siphon and siphon
tube particularly thoroughly after
using liquid starch a few times.

 Clean the siphon.

1. Remove the siphon from

compartment  and rinse under
warm running water. Clean the
siphon tube in the same way.

Cleaning the detergent dispenser drawer housing

 Use a bottle brush to remove

detergent residues and limescale
from the jets inside the detergent
dispenser drawer housing.

 Replace the detergent dispenser

drawer.

Useful tip: Leave the detergent
dispenser drawer slightly open to allow
it to dry.

2. Refit the siphon.

 Clean the fabric softener channel

using a brush and warm water.

59

Cleaning and care

Language 





TwinDos

Maintenance



Compartment 



Start Mainten.? No



TwinDos maintenance

 If the system has not been used

for a long time (more than two
months), the detergent in the hoses
can become viscous.

The hoses could become blocked
and would then need to be cleaned
by a service technician.

Clean the TwinDos system every
time you change brand/type of liquid.

To clean the system, you either need a
"TwinDosCare" cleaning cartridge or
an empty TwinDos container. Both are
available from the Miele online shop
(only in selected countries).

The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing
machine.

Starting the maintenance programme

 Switch on the washing machine and

wait until the standard display lights
up.

 Touch the and sensors at the

same time until the following appears
in the display:

 Touch the  sensor until the

following appears in the display:

 Confirm the setting with the OK

sensor.

 Touch the  or  sensor until the

compartment you want appears in
the display and confirm this with the
OK sensor.

 Select the Yes option and confirm this

with the OK sensor. Follow the
instructions in the display.

The hoses will now be cleaned and the
TwinDos system can be used again.
After cleaning you can fill one or both
containers with new liquid detergent
and/or fabric softener.

Cleaning the compartment

Detergent residue can cause clogging.
 Use a damp cloth to clean the

compartment interior when you
change the cartridge or container.

The Settings menu is activated.
 Touch the  sensor until the

following appears in the display:

 Confirm the setting with the OK

sensor.

60

Cleaning and care

Cleaning the water inlet filter

The washing machine has a filter to
protect the water inlet valve. This filter
should be checked every six months or
so, or more often if there are frequent
interruptions to the water supply.

 First turn off the tap.
 Unscrew the inlet hose from the tap.

 Remove the rubber seal 1 from the

recess.

 Using pointed pliers, take hold of the

plastic filter bar 2 and remove.

 Put the filter and seal back in the

reverse order and reconnect the
hose.

Turn on the tap and check the
connection is watertight. If water
drips out, tighten the connection.

Never forget to put the filter back in
place after cleaning.

61

Problem solving guide

Problem solving guide

With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting Miele. This will save time and money.

Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.

 Repair work to electrical appliances should only be carried out by an

authorised Miele service technician. Repairs and other work by unqualified
persons could be dangerous. Miele cannot be held liable for unauthorised work.

Some of the messages in the display are more than one line long. Touch the  or
 sensor to read them in full.

The programme does not start

Problem Possible cause and remedy

The display remains
dark, and the Start/Stop
button indicator light
does not come on.

You are asked to enter a
code.

The following appears
in the display:
  Service Door lock

There is no power to the machine.
 Check whether the mains plug is plugged in and

switched on.

 Check whether the circuit breaker has tripped.

The washing machine has switched off automatically
to save energy.

 Switch it back on with the  button.

Access via a code has been activated.
 Enter the code and confirm the entry. Deactivate

the code if you do not wish this message to
appear in the display the next time the machine is
switched on.

The door is not closed properly. The door lock could
not engage.

 Close the door again.
 Start the programme again.

If the fault message appears again, contact Miele.

62

Problem solving guide

The following fault message appears in the display and the programme has been cancelled

Message Possible cause and remedy

 Water intake See



 Check drainage See



  Service

Waterproof syst.

  Service Fault F

The water inlet is blocked or restricted.

 Check whether the tap is turned on properly.
 Check whether the inlet hose is kinked.
 Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.
 Clean the filter.

The water outlet is blocked or restricted.
The drain hose has been fixed too high.

 Clean the filters and the drain pump.
 The maximum drain height is 1m.

The water protection system has reacted.

 Turn off the tap.
 Call Miele.

There is a fault.
 Disconnect the washing machine from the mains

electricity supply, either by switching off at the wall
socket and withdrawing the plug, or by
disconnecting it at the circuit breaker.

 Wait at least 2 minutes before reconnecting the

washing machine to the mains electricity supply.

 Then switch the washing machine on again.
 Start the programme again.

If the fault message appears again, contact Miele.

To switch off the fault messages: Switch the washing machine off with the 
button.

63

Problem solving guide

A message appears in the display at the end of the programme

Message Possible cause and remedy

 Check filter + jet

 Align the washing

machine

The pumps are dirty.
 Clean the pumps as described in "Problem solving

guide - Opening the door in the event of a blocked
drain outlet and/or power failure".

 Start the programme again after cleaning the

pumps.

The jet in the top of the door ring is blocked with fluff.
 Remove the fluff with your finger. Do not use any

sharp or pointed tools to do this.

 Start the programme again after cleaning the jet.

If the fault message appears again, contact Miele.
The washing machine can still be used but with
reduced functionality.

The smoothing process which the laundry undergoes
at the end of the programme could not be carried out
properly.

 Check whether the washing machine is aligned

correctly as described in "Installation and
connection - Levelling the machine".

 Check whether the maximum delivery height of

1m has been exceeded.

If the fault message appears again, contact Miele.
The washing machine can still be used but with
reduced functionality.

The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.

64

Problem solving guide

A message appears in the display at the end of the programme

Message Possible cause and remedy

 Check detergent

 Hygiene info

The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.

Excessive foam has built up during washing.

 Check the amount of detergent dispensed.
 With automatic detergent dispensing, check the

dosage amount set.

 Observe the instructions on the detergent

packaging and the degree of soiling of the laundry.

 If necessary, reduce the dosage amount by

increments of 10%.

A programme of at least 60°C has not been run for a
long period of time.

 In order to prevent bacteria and unpleasant odours

building up in the machine, run the Clean machine
programme using Miele dishwasher and washing
machine cleaner or powder detergent.

65

Problem solving guide

A message about the TwinDos System has appeared in the display

Message Possible cause and remedy

 Cartridge  almost

empty

The detergent in the cartridges is running low. There
are between 4and 8wash cycles remaining.

 Order new cartridges.

 Container  empty

The cartridges or TwinDos containers are empty.
 Replace the cartridges or refill the TwinDos

containers.

 Check whether the laundry is clean. If it is not,

there may not have been enough detergent.
Wash the items again if necessary.

 Use "TwinDos" or

start Maintenance.
See 

TwinDos or automatic dispensing via compartment 
and/or  has not been used for a long time.

 Use TwinDos for one of your next loads.
 Carry out the TwinDos maintenance programme as

described in "Cleaning and care - TwinDos
maintenance".

 TwinDos Maint. for

compart.  and 
must be started. See


TwinDos or automatic dispensing via compartment 
and/or  has not been used for a long time. It is
possible that detergent has dried inside the hoses.

 Carry out the TwinDos maintenance programme

immediately as described in "Cleaning and care ­TwinDos maintenance".

The messages shown on this page are examples. They may differ depending on
whether they refer to compartment  or .

The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.

66

Problem solving guide

Problems with TwinDos

Problem Possible cause and remedy

No detergent and/or
fabric softener was
dispensed.

There are dark specks
in the liquid detergent.

Automatic dispensing has not been activated.
 Touch the Dos  sensor before running the next

programme.

Automatic dispensing will be activated.

No detergent/fabric softener was dispensed although
automatic dispensing was activated.

 Try again.
 If detergent is still not dispensed, call Miele.

Mould has developed in the detergent.
 Pour the liquid detergent out of the container and

then clean the container thoroughly.

67

Problem solving guide

General problems with the washing machine

Problem Possible cause and remedy

The machine shakes
during the spin cycle.

The laundry has not
been spun properly and
the laundry is still wet.

The pump makes
strange noises.

Large amounts of
detergent residue
remain in the detergent
dispenser drawer.

Fabric softener is not
completely dispensed
or too much water
remains in the 
compartment.

At the end of the
programme there is still
liquid in the capsule.

The machine feet are not level.
 Level the machine and adjust the feet correctly.

The machine detected an imbalance during the final
spin and reduced the spin speed automatically.

 Include both large and small items in the load as

this will give better distribution.

This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.

The water pressure is too low.

 Clean the filter in the water inlet.
 It may be useful to select the Water plus Extra

option.

Powder detergent used with water softeners can
become sticky.

 Clean the detergent dispenser drawer and in future

add washing powder and then add the water
softener.

The siphon tube is not correctly positioned, or is
clogged up.

 Clean the siphon (see "Cleaning and care -

Cleaning the detergent dispenser drawer").

The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.

 Clean the small pipe.

This is not a fault.
For technical reasons, a small amount of water will
remain in the capsule.

68

Problem solving guide

General problems with the washing machine

Problem Possible cause and remedy

There is water next to
the capsule in the fabric
softener compartment.

The washing machine
smells.

The display is in a
different language.

The display is dark. The display has switched off automatically to save

The Cap  sensor was not activated or an empty
capsule was not removed at the end of the last
programme.

 Make sure that you remember to activate the Cap

 sensor the next time you insert a capsule.

 Remove and then dispose of the empty capsule at

the end of each programme.

The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.

 Clean the small pipe.

Hygiene info was ignored. A programme using a
temperature above 60°C has not been run for a long
period of time.

 In order to prevent bacteria and unpleasant odours

building up in the machine, run the Clean machine
programme using Miele dishwasher and washing
machine cleaner or powder detergent.

The detergent dispenser drawer was left closed after
washing.

 Leave the detergent dispenser drawer slightly

open to allow it to dry.

A different language has been selected in "Settings /
Language ".

 Set the language you want. The flag symbol will

guide you.

energy (Standby mode).
 Press any button. Standby comes to an end.

69

Problem solving guide

An unsatisfactory wash result

Problem Possible cause and remedy

Liquid detergent does
not give the required
result.

Grey, greasy particles
cling to washed laundry.

White residues which
look like powder
detergent are seen on
dark textiles after
washing.

Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.

 Use the Miele 2 Phase System. The targeted

addition of UltraPhase 2 during the wash process
removes stains effectively.

 Use a general purpose powder detergent

containing a bleaching agent.

Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.

 Use more detergent or liquid detergent.
 Before washing the next load, run the Clean

machine programme using Miele dishwasher and
washing machine cleaner or a powder detergent.

The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.

 Try and brush off the residues with a soft brush

once the laundry is dry.

 Wash dark textiles using a detergent which does

not contain zeolites. Liquid detergents usually do
not contain zeolites.

 Use the Dark garments/Denim programme.

70

Problem solving guide

The door will not open

Problem Possible cause and remedy

The door cannot be
pulled open during a
programme.

Extra cooling

appears in the display
after a programme has
been cancelled.

The following appears
in the display:
  Service Door jammed

The door is locked during a programme.

 Press the Start/Stop button.
 Use the  sensor to select Cancel programme or

Add laundry.

The door will unlock and you will be able to pull it
open.

There is still water in the drum and the machine is
unable to drain.

 Clean the drain filter and the drain pump as

described in "Opening the door in the event of a
blocked drain outlet and/or power cut".

The water level in the drum is too high.
 Cancel the programme. The water will be pumped

away.

For safety reasons, the door cannot be opened if the
suds temperature is higher than 55°C.

 Wait until the temperature in the drum has

decreased and the message has gone out in the
display.

The door lock has jammed.
 Call Miele.

71

Problem solving guide

Opening the door in the event of a blocked drain outlet and/ or power cut

 Switch off the washing machine.

 Press the drain pump access panel.

The panel will spring open.

Blocked drain outlet

If the drain outlet is blocked, a large
quantity of water can remain in the
washing machine.

 If laundry has been washed at a

high temperature, water draining out
of the machine will still be hot.
Danger of scalding!

Take care when draining the suds
solution.

Procedure for draining the washing machine

When draining water from the
machine, do not unscrew the filters
completely or take them right out.

 Place a suitable container, e.g. a

Miele universal oven tray, under the
access panel.

 Slowly and carefully unscrew the

filters to let the water out. Be careful
not to release too much water at
once. If the flow of water is too
strong, some water can seep into the
washing machine base and activate
the water protection float switch. This
will prevent the washing machine
from functioning.

 Tighten the filters back up again if

you need to interrupt the flow of
water.

72

Once the flow of water ceases:

 Remove the filters completely.

Problem solving guide

 Replace the filters correctly (on the

right and left) and tighten them
securely.

 Overflowing water from the

washing machine can cause
damage.

Replace and tighten them securely.

Opening the door

 Clean them thoroughly.
 Remove any foreign objects (e.g.

buttons, coins, etc.) and fluff from the
filter housing. Turn the impellers by
hand to check that they rotate freely.

 Always make sure that the drum

is stationary before reaching in to
remove laundry. Reaching into a
moving drum is extremely dangerous.

 Use a screwdriver to unlock the door.
 Pull open the door.

73

After sales service

Repairs

In the event of any faults which you
cannot remedy yourself, please contact
Miele.

The contact details for Miele are
given at the back of these
instructions.

When contacting Miele, please quote
the model and serial number of your
machine, both of which are visible on
the data plate above the porthole glass
when the door is open.

Optional accessories

Optional spare parts and accessories
for this washing machine are available
from Miele.

Warranty

The manufacturer's warranty for this
appliance is 2 years.

See the warranty card supplied with the
washing machine for further details.

74

Front view

Installation and connection

a

Inlet hoses with water protection

system for cold water and hot water

connection

b

Electrical connection

c

Flexible drain hose (with detachable

swivel elbow)

d

Control panel

e

Detergent dispenser drawer

f

Door

g

Access to filters, pumps and
emergency release

h

Access panel for TwinDos containers

i

Four height adjustable feet

75

Installation and connection

Rear view

a

Drain hose

b

Transport clips for electrical

connection cable, inlet and drain

hoses

c

Electrical connection

d

Protruding lid for holding when

moving the machine

e

Inlet hose with water protection

system for cold mains water

76

f

Inlet hose with water protection
system for hot water

g

Safety caps for transit bars

h

Transport clips for inlet and drain
hoses and for storing transit bars
when not in use

Installation and connection

Installation surface

A concrete floor is the most suitable
installation surface for a washing
machine, being far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted
surface.

Please note:
 The machine must be level and

securely positioned.

 To avoid vibrations during spinning,

the machine should not be installed
on soft floor coverings.

If installing on a wooden joist floor:
 We recommend a plywood base (at

least 59 x 52 x 3 cm). The base
should span several joists and be
bolted to the joists and not only to the
floorboards. Check for the presence
of pipes and cables first.

Useful tip: If possible, install the
machine in a corner, as this is usually
the most stable part of the floor.

Transporting the washing machine to its installation site

 Make sure the fixings at the back

of the lid are secure.
Otherwise there is a danger of the lid

being pulled off when carrying the
appliance.

Before carrying the appliance, check
that the lid is secure where it
protrudes at the back of the
appliance.

 Carry the washing machine by the

front feet and the protruding lid at the
back.

Removing the transit bars

 Remove the left and right covers.

1. Pull off the transit bar covers and

2. then use a screwdriver to release the
catches at the top and bottom.

77

Installation and connection

 Using the spanner supplied, turn the

left-hand transit bar 90°, then

 withdraw the transit bar.

 Turn the right-hand transit bar 90°,

then

 withdraw the transit bar.

78

 To avoid the risk of injury, the

holes for the transit bars must be
covered after the transit bars have
been removed.

 Fit the covers onto the two holes.

Installation and connection

 Secure the transit bars to the back of

the washing machine. Make sure the
top catch is located above the holder.

 The washing machine must not

be moved without the transit bars in
place. Store them as shown or keep
them in a safe place for future use.
They must be refitted if the machine
is to be moved again (e.g. when
moving house).

Refitting the transit bars

Refitting is carried out by reversing the
procedure.

79

Installation and connection

Levelling the machine

The washing machine must stand
perfectly level on all four feet to ensure
safe and proper operation.

Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.

Screwing out and adjusting the feet

The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is
delivered.

 Use a spirit level to check that the

washing machine is standing level.

 Hold foot 1 securely with a pipe

wrench. Turn counter nut 2 again
using the spanner supplied until it sits
firmly up against the housing.

 All four counter nuts must be

firmly up against the housing. Please
also check this for the feet which did
not need adjustment. Otherwise
there is a danger of the machine
moving about.

 Using the spanner supplied, turn

counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.

80

Installation and connection

Building under a continuous worktop / in a kitchen run

 The washing machine lid cannot

be removed.

This washing machine (with lid intact)
can be pushed under a worktop if there
is space to do so.

Washer and dryer stack

A Miele tumble dryer can be stacked
with the washing machine. The
appropriate "WTV" stacking kit* to
match your tumble dryer is required.

All parts marked * are available from
Miele.

Please note the following:

a = at least 2 cm

b = WTV without drawer: 172 cm

WTV with drawer: 181 cm

c = 68 cm

81

Installation and connection

3

5

4

2

1

6

The Miele water protection system

The Miele water protection system
protects all parts of the washing
machine and surrounds from water
damage.

The system consists of three main
components:

– the inlet hose

– the electronic unit and drainage and

overflow protection

– the drain hose

The Waterproof system (WPS)

a

Two solenoid valves

b

Double-skinned inlet hose

c

Sump

d

Float switch

e

Electronic unit

f

Drain pump

The inlet hoses

– The casing on the inlet hoses

contains two solenoid valves ,
which cut off the water intake directly
at the tap. These valves provide two­fold protection. In the event that one
of the valves is faulty, the other valve
will cut off the water intake.
Blocking the water intake at the tap
means that the inlet hoses are only
under pressure whilst water is being
taken into the machine. For the
remainder of the time, pressure on
the inlet hoses is negligible.

– Protection against the solenoid

valves bursting.
The solenoid valves are pressure
tested to between 7000kPa and
10000kPa against bursting.

– The double-skinned inlet hoses 

have a pressure-resistant inner hose
and a protective sleeve. Any leaking
water is fed into the sump  through
this protective sleeve. A float switch
 closes the solenoid valves,
preventing any more water flowing
into the machine and water in the
suds container is pumped away.

82

The electronic unit  and drainage
and overflow protection

– Drainage protection

Any leaking water is collected in the
sump  in the base of the machine.
A float switch  closes the solenoid
valves , preventing any more water
from flowing into the machine and
water in the suds container is
pumped away.

– Overflow protection

If the water level exceeds a certain
level, the drain pump  switches in
and pumps the excess water away in
a controlled manner.
Should the water level rise repeatedly
in an uncontrolled way, the drain
pump  will switch on continuously,
the washing machine will indicate
that there is a fault and a tone will
sound.

Installation and connection

Drain hose

The drain hose is protected by a
ventilation system which prevents the
washing machine from being emptied
completely.

83

Installation and connection

Connection to the water supply

IMPORTANT Australia and New
Zealand

This appliance must be installed
according to AS/NZS 3500.1. Backflow
prevention is already integrated in the
appliance.

 The safety valves contain

electrical components. They must
not be connected in areas where
there is the risk of water or other
liquids reaching them, e.g
bathrooms.

The safety valves must not get wet.

The washing machine should be
connected to a mains water supply in
accordance with current local and
national safety regulations.

The machine is designed to operate
with a flow pressure of between 100
and 1000 kPa. If it is higher than 1000
kPa, it is essential to fit a reducer valve.

Connection to the water supply should
incorporate taps with a ¾" threaded
union. The taps should be fitted by a
qualified plumber.

 The connection points are

subject to mains water pressure.
Turn on the taps slowly and check
for leaks. Correct the position of the
washer and the union if appropriate.

Maintenance and care

Only use a Miele Waterproof system
hose should you need a replacement.

The union nut on the casing at the
end of the water inlet hose contains
a dirt filter which protects the
solenoid valves.

This dirt filter must not be removed.

The protective sleeve of the hose
must not be damaged or kinked.

84

Installation and connection

This washing machine can be operated
with cold mains water and/or hot water.

Markings of water intake hoses

Cold water (tap water)

Hot water = Red label

= Silver label

 For technical reasons, the

washing machine must always be
connected to cold mains water.

Cold water (tap water)

The washing machine is programmed to
cold water operation at the factory.

The other water intake hose can be
fixed at the back of the appliance.

Hot water

– If you wish to use a hot water

connection with the washing
machine, it must be reprogrammed
as described in "Settings - Water
intake".

– The temperature of hot water at the

mains water tap must not exceed
60°C. The preferred temperature is
55°C. Consult a plumber if the
temperature at the tap exceeds 60°C.

– Before connecting to the mains water

tap, check that the outflow of cold
water does not exceed 5 litres. Each
additional litre of cold water reduces
the energy efficiency.

– If the hot water tap is turned off for

some time, the washing machine will
automatically switch to the cold
water connection. This safety
measure is not intended for the
permanent operation of the
appliance. The washing machine
continues to wash using hot water
operation, but washing results are
worsened.

– If the programmed temperature when

Hot water  +  is selected is too
low, the washing machine
automatically switches to cold water
operation. In a programme without
Extra options and without a part load,
two rinses with an increased water
level are carried out to achieve a
good rinsing result.

85

Installation and connection

Drainage

The machine drains via a drain pump
with a delivery head of 1 metre. The
drain hose must not be kinked as this
restricts drainage. The swivel elbow at
the end of the hose can be turned in
either direction, or can be detached if
required, with a sharp twist and pull.
If required, the drain hose can be
extended to a length of 5 m. The
necessary parts can be purchased from
Miele.

For a delivery head of more than 1 m
(up to a max. of 1.8 m) a replacement
drain pump will need to be fitted.
Please contact Miele for advice.
In this case the drain hose can be
extended to a length of 2.5 m. The
necessary parts can be purchased from
Miele.

Drain hose connection:

1. Directed into a sink or basin:

Please note:

– Hook the hose over the edge and

secure.

– Make sure that the water can drain

away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the
drained water being sucked back
into the machine.

2. Connected securely to a plastic drain
pipe with a rubber nipple. There is no
need to use a siphon.

Please note:

a

Adapter

b

Nut

c

Hose clip

d

End of the hose

 Fit the adapter  to the sink drain

outlet using the nut .

 Attach the end of the hose  to the

adapter .

 Use a screwdriver to tighten the hose

clip  up close to the nut.

3. Connected securely to a floor gully.

4. Connected securely to a standpipe.

86

Installation and connection

Electrical connection

The washing machine is supplied with a
mains cable with moulded plug for
connection to a 230V mains supply. The
voltage, rated load and plug rating are
given on the data plate. Please ensure
these match the household mains
supply.

 The accessibility of the plug

must always be ensured in order to
separate the washing machine from
the mains. Do not connect the
appliance to an extension lead or
multi-socket adapter as they do not
guarantee the required safety of the
appliance (e.g. danger of
overheating).

All electrical work must be carried out
only by a suitably qualified and
competent person, in strict accordance
with national and local safety
regulations. For extra safety, it is
advisable to install a residual current
device (RCD), with a trip current of 30
mA. Ensure power is not supplied to the
appliance until after installation work
has been carried out. Connection
should be made via a suitable switched
socket.

WARNING: THIS APPLIANCE MUST
BE EARTHED

If the connection cable is damaged, it
must be replaced with a Miele cable of
the same type by a Miele approved
service technician only.

87

Technical data

Height 850 mm

Width 596 mm

Depth 636 mm

Depth with door open 1054 mm

Height for building under 850 mm

Width for building under 600 mm

Weight Approx. 100 kg

Capacity 9 kg dry laundry

Voltage See data plate

Rated load See data plate

Fuse rating See data plate

Consumption data See "Consumption data"

Water flow pressure minimum 100 kPa

Water flow pressure maximum 1000 kPa

Inlet hose length 1.60 m

Drain hose length 1.50 m

Connection cable length 2.00 m

Drain pump head max. 1.00 m

Drain pump length max. 5.00 m

LEDs Class 1

Test certificates awarded See data plate

Power consumption when switched off 0.1 W

Power consumption when not switched
off

88

3.0 W

Consumption data

Consumption data for the nominated energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2

Load Consumption data

Energy

in kWh

Cottons  9.0 kg 0.60 63 4 h 51 min

Notes for test institutes:

Detergent must be dispensed via the detergent dispenser drawer.

Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any Extra options
selected.

Water

in litres

Duration

Normal Cold

Water

89

Consumption data

Load Energy Water Duration Residual

kg kWh Litres h:min %

Cottons 90°C 9.0 2.40 65 2:29 50

60°C 9.0 1.45 65 2:29 50

60°C 4.5 1.10 52 2:19 50

 9.0 0.80 54 2:59 44

 4.5 0.50 49 2:59 44

40°C 9.0 0.99 72 2:39 46

40°C 4.5 0.60 52 2:29 46

 4.5 0.35 42 2:59 44

20°C 9.0 0.40 72 2:39 46

Minimum iron 30°C 4.0 0.34 52 1:59 30

Delicates 30°C 3.0 0.40 40 1:09 –

Woollens  30°C 2.0 0.23 35 0:38 –

Automatic plus 40°C 6.0 0.77 55 1:59 –

QuickPowerWash 40°C 5.0 0.75 45 0:59 –

Express 20

2)

Shirts

1)

40°C 3.5 0.30 25 0:20 –

60°C 2.0 0.76 40 1:31 –

moisture

1)

Short Extra option activated

2)

Pre-ironing Extra option deactivated

For labelling parameters conforming to AS/NZS 2040.1 & AS/NZS 2040.2, please
refer to the previous page of this booklet.

90

Consumption data

Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any options selected.

With the PowerWash 2.0 washing technique, during the heating phase, the
temperature measured by the sensor in the suds container is higher than the
actual temperature of the laundry.

The temperature measured there does not reflect the temperature of the
laundry.

The consumption data shown in the EcoFeedback display can vary from the
consumption data quoted here. The variations arise from component tolerances
and on-site conditions e.g. fluctuations in the pressure of the water supply,
mains voltage and fluctuations in the mains voltage.

91

Settings

 OK 









2:59



1600

Language 



You can use the settings to alter the
machine's electronics to suit changing
requirements.

Settings can be altered at any time.

Calling up settings

Before you begin, ensure the following:

– The washing machine is switched on.

– The standard display is showing.

 Touch the  and  sensors at the

same time.

You are now in the Settings menu.

Selecting settings

 Touch the  or  sensor until the

setting you want appears in the
display.

– The  sensor scrolls down the list.
– The  sensor scrolls up the list.
 Touch the OK sensor to select the

setting displayed.

Changing a setting

 Touching the  sensor will call up the

different options for the setting.

The option which is selected will have
a tick  next to it.

 When the option you want appears in

the display, touch the OK sensor to
activate it.

Exiting a setting

 Touch the and sensors at the

same time or turn the programme
selector.

92

Settings

Deterg. type/amount



Compartment 



Miele UltraPhase 1

Dosage -  ml48

Dosage -  ml36

Language

The display can be set to appear in
one of several different languages.

The flag  after the word Language
(Sprache in German) acts as a guide in
case a language which is not
understood has been set.

The language selected is saved to
memory.

TwinDos

You can set the type and amount of
detergent and also start a cleaning
programme for the TwinDos system.

Detergent/Amount

The washing machine is preset as
standard for UltraPhase1 and
UltraPhase2 for hardness range I ().

The settings must be changed in the
electronics:

– for water hardness rangeII() and

water hardness rangeIII().

– when changing to a different

detergent or fabric softener. The
TwinDos containers (optional
accessories) are required for this.

Adjusting the dosage amount

 Touch the OK sensor.

 Touch the OK sensor.

 Touch the OK sensor.

 Use the  and  sensors to adjust

the dosage amount as required and
confirm this value with the OK sensor.

 Set dosage for UltraPhase 2
 Confirm the message with the

OKsensor.

 Use the  and  sensors to adjust

the dosage amount as required and
confirm this value with the OK sensor.

The dosage amount has been adjusted.

Please refer to UltraPhase cartridges for
correct dosage amounts for each water
hardness range.

93

Settings

Deterg. type/amount



Compartment 



Miele UltraPhase 1

Miele UltraColor

Dosage -  ml95

Compartment 





No entry

Miele fabric soft.

Dosage -  ml70

Changing the detergent type

Dosage amounts for Miele products
(e.g. UltraColor, Miele fabric
conditioner) are preset for water
hardness rangeI().

 Touch the OK sensor.

 Touch the OK sensor.

 Select the detergent you want using

the and sensors and confirm
your selection with the OKsensor.

 Confirm the amount of detergent with

the OKsensor or change this using
the and sensors.

 Settings for compartment  cancelled
 Confirm the message with the

OKsensor.

The setting has been changed for
compartment. You can now change
the settings for compartment.

 Use the  and  sensors to select

compartment.

 Touch the OK sensor.

 Select the detergent you want using

the and sensors and confirm
your selection with the OKsensor.

 Confirm the amount of detergent with

the OKsensor or change this using
the and sensors.

The electronics are set for the new
detergent.

Maintenance

The washing machine has a cleaning
programme for cleaning the TwinDos
system and the hoses inside the
washing machine.

Clean the TwinDos system if it is not
going to be used for a long time or
before changing the brand of liquid
detergent or fabric softener. See
"Cleaning and care - TwinDos
maintenance" for more details.

94

Settings

Degree of soiling

You can select the default setting for
the degree of soiling or switch the
degree of soiling query on or off.

Options

– Default setting

You can choose between the Light,
Normal or Heavy degree of soiling
settings.
Factory default setting: Normal

– Query

You can switch the degree of soiling
query on or off.
Factory default setting: Off

Buzzer volume

You can select one of seven different
settings for the buzzer volume.

The settings are represented by a bar
chart. At the lowest setting, the buzzer
is switched off.

Keypad tone

Each touch of a sensor or press of a
button is confirmed with an audible
tone.

Factory default setting: the keypad tone
is switched on.

Consumption

In this setting you can check the
energy and water consumption values
saved to the machine's memory.

Options

– Last programme

Shows the consumption for the last
wash programme carried out.

– Total consumption

Shows the sum of the energy and the
sum of the water used by the
previous programmes.

– Reset function

The energy consumption and water
consumption totals are reset to zero.

95

Settings

PIN Code

The PIN code prevents the washing
machine being used without your
knowledge.

Options

– Activate

The code is 125 and can be
activated.
When the code has been activated,
you have to enter the code after
switching the washing machine on.
Otherwise the washing machine
cannot be operated.

– Deactivate

For using the washing machine
without entering the code. This only
appears if the code has been
activated previously.

– Change

You can enter a code of your own.

Important! Make a note of your new
code. If you forget the code, the
washing machine will need to be
unlocked by a Miele service
technician.

Display brightness

There are seven different display
brightness settings.

This will change as soon as a different
setting is chosen.

Display switch-off status

To save energy, the display goes out
and the indicator light for the Start/
Stop button will start flashing slowly.

Options

– On

The display will go out after
10minutes.

– On (not in current programme)

The display will remain on while the
programme is running but will go out
10minutes after the end of the
programme.

– Off

The display will remain on.

Factory default setting: the On (not in
current programme) option is selected.

Temperature unit

The temperature can be displayed as
degrees Celsius (°C) or Fahrenheit (°F).

Factory default setting: Celsius (°C).

96

Settings

Appliance switch-off status

The washing machine will switch off
automatically after the end of the
programme / Anti-crease phase or
after being switched on if no further
selection is made.

Options

– 15 minutes (Factory default setting)

The washing machine will switch
itself off after 15 minutes.

– 20 minutes

The washing machine will switch
itself off after 20 minutes.

– 30 minutes

The washing machine will switch
itself off after 30 minutes.

Display maximum load

After a programme is selected, the
maximum load appears in the display
for a short time. You can switch this
off.

Display programme name

The name of the selected programme
is shown briefly in the display.

You can choose whether the
programme name is displayed or not.

Factory default setting: the Display
programme name setting is switched
off.

Memory

The washing machine will save the
settings (temperature, spin speed and
some of the options) which have been
selected for a programme after the
programme has started.

When this programme is chosen again,
these saved settings will appear in the
display.

Factory default setting: the Memory
function is switched off.

Factory default setting: Display
maximum load is switched on.

97

Settings

Water intake

You can choose between cold water
and hot water intake.

Options

– Cold water (default)

The washing machine will be
operated with cold mains only.

– Hot water 

To save energy, hot water will be
used during the main wash if a
temperature of 30°C or higher is
selected.
To be more energy efficient, you can
heat up your water with cheaper,
energy saving options, e.g. gas, solar
power, oil. The temperature has to be
below 60°C.

– Hot water  + 

Hot water is used in the main wash
and during rinses. Rinsing with hot
water can reduce water consumption
by approx. 10%.

 For technical reasons, the

washing machine must always be
connected to cold mains water.

Pre-wash Cottons

If you require a longer pre-wash, you
can extend the Cottons programme's
standard pre-wash time of 25 minutes.

Options

– No increase (Factory default setting)

25-minute pre-wash

– +6 min.

31-minute pre-wash

– +9 min.

34-minute pre-wash

– +12 min.

37-minute pre-wash

Gentle action

Activating gentle action reduces the
drum action and is suitable for
washing lightly soiled items more
gently.

Gentle action can be activated for the
Cottons and the Minimum iron
programmes.

Factory default setting: Gentle action is
switched off.

98

Settings

Reduce temp.

The boiling point for water is lower at
high altitudes. In order to avoid water
boiling, Miele recommends activating
the temperature reduction setting at
altitudes of more than 2000m above
sea level. The maximum temperature
is reduced to 80°C even when a higher
temperature is selected.

Factory default setting: the temperature
reduction setting is switched off.

Water plus

You can increase the amount of water
delivered in the wash programmes.

Options

– Water +

The water level is increased in the
wash and rinse stages.

– Extra rinse

An extra rinse is carried out.

– Water + and Extra rinse

The water level is increased in the
wash and rinse stages and an extra
rinse is carried out.

Water plus level

There are four different water levels
which can be selected with Water
plus.

Level:

– Normal (Factory default setting)
– Plus 
– Plus 
– Plus 

Maximum rinse level

The water level in the rinse cycle can
be permanently set to the highest
value.

This function is useful for allergy
sufferers as it achieves an excellent
rinse result. Water consumption will
increase.

Factory default setting: the maximum
rinse level setting is switched off.

99

Settings

Suds cooling

When this is activated, additional
water flows into the drum at the end of
the main wash to cool the suds down.
Hot suds can damage plastic drainage
pipes.

Suds cooling takes place when a
Cottons programme with a temperature
of 70°C or higher is selected.

Suds cooling should be activated:

– to prevent the danger of scalding if

the drain hose is hooked over the
edge of a sink or basin.

Factory default setting: Suds cooling is
switched off.

Low water pressure

If the water pressure is below 100kPa
(1bar), the programme will be
cancelled and the fault message Water

intake See  will appear.

Anti-crease

The Anti-crease function helps prevent
creasing if laundry is not going to be
removed immediately after the end of
the programme.

The drum continues to turn at intervals
for up to 30 minutes at the end of the
programme. The door can be opened at
any time.

Factory default setting: Anti-crease is
switched off.

If the on-site water pressure cannot be
increased, activating this function will
prevent the programme from being
cancelled.

Factory default setting: Low water
pressure is switched off.

100