Miele WCR870WPS User Manual

Operating instructions Washing machine

To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time.

en, AU, NZ M.-Nr. 11 016 590

Contents

Caring for the environment .................................................................................. 6

Warning and Safety instructions .........................................................................7

Operating the washing machine ........................................................................ 14

Control panel......................................................................................................... 14

Touch display and sensor controls........................................................................ 14

Main menu............................................................................................................. 15

Examples on how to operate the appliance.......................................................... 16

Before using for the first time ............................................................................ 18

Removing the protective foil and stickers ............................................................ 18

Miele@home .......................................................................................................... 19

1. Setting the language ......................................................................................... 20

2. Setting up Miele@home .................................................................................... 20

3. Setting the clock format .................................................................................... 21

4. Removing the transit bars ................................................................................. 21

5. Commissioning TwinDos ................................................................................... 22

6. Starting the calibration programme................................................................... 25

Washing environmentally and economically .................................................... 26

Energy and water consumption ............................................................................ 26

Detergent consumption......................................................................................... 26

When drying with a tumble dryer .......................................................................... 26

EcoFeedback......................................................................................................... 27

1. Preparing the laundry...................................................................................... 28

2. Selecting a programme .................................................................................. 29

3. Selecting programme settings.......................................................................30

4. Loading the washing machine ....................................................................... 32

5. Adding detergent............................................................................................. 33

TwinDos................................................................................................................. 33

Detergent dispenser drawer.................................................................................. 35

CapDosing............................................................................................................. 37

6. Starting the programme - the end of the programme ................................. 39

Spinning................................................................................................................ 40

Final spin speed in the programme....................................................................... 40

Rinse and interim spin........................................................................................... 41

Contents

Programme chart ................................................................................................42

Garment care label symbols............................................................................... 49

Extras.................................................................................................................... 50

Quick ..................................................................................................................... 50

Eco ........................................................................................................................ 50

Water plus ............................................................................................................. 50

Extra rinse.............................................................................................................. 50

SingleWash............................................................................................................ 50

Pre-wash ............................................................................................................... 50

Soak ...................................................................................................................... 51

Intensive ................................................................................................................ 51

AllergoWash .......................................................................................................... 51

Extra gentle ........................................................................................................... 51

Extra quiet ............................................................................................................. 51

Rinse hold.............................................................................................................. 51

Wash programme chart - Extras........................................................................ 52

Programme sequence......................................................................................... 54

PowerWash 2.0 ..................................................................................................... 56

Changing the programme sequence................................................................. 57

Cancelling a programme ....................................................................................... 57

Interrupting a programme...................................................................................... 57

Changing a programme......................................................................................... 57

Adding or removing laundry .................................................................................. 57

Favourite programmes........................................................................................58

Washing assistant ............................................................................................... 59

Timer..................................................................................................................... 60

SmartStart ............................................................................................................. 61

Detergent ............................................................................................................. 62

The correct detergent............................................................................................ 62

Detergent dispensing aids..................................................................................... 62

Fabric softeners and liquid starch ......................................................................... 62

Miele recommended detergents ........................................................................... 64

Contents

Cleaning and care ............................................................................................... 66

External casing and fascia panel........................................................................... 66

Cleaning the detergent dispenser drawer ............................................................. 66

Cleaning the drum (Hygiene info) .......................................................................... 68

TwinDos maintenance ........................................................................................... 68

Cleaning the water inlet filter................................................................................. 69

Problem solving guide ........................................................................................70

The programme does not start.............................................................................. 70

Fault messages after a programme has been cancelled....................................... 71

Fault messages at the end of a programme.......................................................... 72

Messages or faults with the TwinDos system ....................................................... 74

Problems with TwinDos......................................................................................... 75

General problems with the washing machine ....................................................... 76

An unsatisfactory wash result ............................................................................... 78

The door will not open........................................................................................... 79

Opening the door in the event of a blocked drain outlet and/or power cut .......... 80

Service..................................................................................................................82

Contact in case of fault ......................................................................................... 82

Optional accessories............................................................................................. 82

Warranty ................................................................................................................ 82

Installation and connection ................................................................................ 83

Front view.............................................................................................................. 83

Rear view............................................................................................................... 84

Installation surface ................................................................................................ 85

Transporting the washing machine to its installation site...................................... 85

Removing the transit bars ..................................................................................... 85

Refitting the transit bars ........................................................................................ 87

Levelling the machine............................................................................................ 88

Screwing out and adjusting the feet.................................................................88

Installing under a continuous worktop ............................................................. 89

Washer and dryer stack ...................................................................................89

The Miele water protection system ....................................................................... 90

Connection to the water supply ............................................................................ 91

Drainage ................................................................................................................ 94

Electrical connection ............................................................................................ 95

Technical data...................................................................................................... 96

Consumption data............................................................................................... 97

Consumption data for the nominated energy labelling programme

according to AS/NZS 2040.1 & AS/NZS 2040.2 ................................................... 97

Contents

Settings ................................................................................................................ 99

Selecting settings.................................................................................................. 99

Changing a setting ................................................................................................ 99

Closing the Settings menu .................................................................................... 99

Controls / Display  ............................................................................................ 100

Language  .................................................................................................... 100

Consumption..................................................................................................100

Code...............................................................................................................100

Memory ..........................................................................................................101

Clock display..................................................................................................101

Volume............................................................................................................101

Display brightness..........................................................................................101

Temperature unit.............................................................................................101

"Display" off status......................................................................................... 101

Programme sequence ......................................................................................... 102

TwinDos..........................................................................................................102

Soiling............................................................................................................. 102

Water plus level .............................................................................................. 102

Maximum rinse level....................................................................................... 103

Soak duration ................................................................................................. 103

Longer pre-wash Cottons...............................................................................103

Gentle action .................................................................................................. 103

Anti-crease ..................................................................................................... 103

Network ............................................................................................................... 104

Miele@home ................................................................................................... 104

SmartGrid ....................................................................................................... 105

Remote control............................................................................................... 105

RemoteUpdate ............................................................................................... 106

Appliance parameters ......................................................................................... 107

Water intake ...................................................................................................107

Legal information............................................................................................ 107

Installation requirements ..................................................................................... 108

Low water pressure........................................................................................108

Suds cooling................................................................................................... 108

Temperature reduction ................................................................................... 108

Optional accessories ........................................................................................109

Detergent............................................................................................................. 109

Specialist detergents........................................................................................... 110

Fabric care........................................................................................................... 110

Additives.............................................................................................................. 111

Machine care products........................................................................................ 111

Caring for the environment

Disposal of the packing material

The transport and protective packaging has been selected from materials which are environmentally friendly for disposal, and can normally be recycled.

Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation.

Disposing of your old appliance

Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety. These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with your household waste.

Please dispose of it at your local community waste collection / recycling centre for electrical and electronic appliances. You are also responsible for deleting any personal data that may be stored on the appliance prior to disposal. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

Warning and Safety instructions

This washing machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.

To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time. They contain important information on its safety, use and maintenance. Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future user.

Correct application

 This washing machine is designed for domestic use and for use in

similar environments by guests in hotel or motel rooms, bed & breakfasts and other typical living quarters. This does not include common/shared facilities or commercial facilities within hotels, motels or bed & breakfasts.

 The washing machine is not suitable for outdoor use.  It must only be used to wash garments which have been declared

suitable for washing by the manufacturer indicated on the garment care label. Any other use is not permitted. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.

 This washing machine is not intended for use by persons

(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning its use by a person responsible for their safety.

Warning and Safety instructions

Safety with children

 Young children must not be allowed to use this appliance.  Older children may only use the appliance when its operation has

been clearly explained to them and they are able to use it safely, recognising the dangers of misuse.

 Cleaning work may only be carried out by older children under the

supervision of an adult.

 Please supervise children in the vicinity of the washing machine

and do not let them play with it.

Technical safety

 Please observe the instructions in “Installation and connection”

and “Technical data”.

 Before setting up the washing machine, check it for any externally

visible damage. Do not install or use a damaged machine.

 Before connecting the washing machine, ensure that the

connection data on the data plate (fuse rating, voltage and frequency) matches the mains electricity supply. If in any doubt, consult a qualified electrician.

 Reliable and safe operation of this washing machine can only be

assured if it has been connected to the mains electricity supply.

Warning and Safety instructions

 The electrical safety of this washing machine can only be

guaranteed when continuity is complete between it and an effective earthing system which complies with current local and national safety regulations. It is most important that this basic safety requirement is present and regularly tested and, where there is any doubt, the household wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).

 Do not connect the washing machine to the mains electricity

supply by a multi-socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating).

 Faulty components must only be replaced by genuine Miele spare

parts. Miele can only guarantee the safety of the appliance when Miele replacement parts are used.

 The electrical socket must be easily accessible after installation so

that the machine can be disconnected from the electricity supply if necessary.

 Unauthorised repairs could result in unforeseen dangers for the

user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty.

 If the connection cable is faulty, it must only be replaced by a

Miele approved service technician to protect the user from danger.

Warning and Safety instructions

 In the event of a fault or for cleaning purposes, the washing

machine is only completely isolated from the electricity supply when:

– it is switched off at the wall socket and the plug is withdrawn, or

– it is switched off at the mains circuit breaker.

 The Miele Waterproof system protects from water damage

provided the following conditions have been met:

– The machine is correctly plumbed in and connected to the

electricity supply.

– If a fault or damage has been identified, the machine must be

examined by a competent person before further use, and repaired if necessary.

 The water flow pressure must be at least 100kPa and should not

exceed 1000kPa.

 This washing machine must not be installed and operated in

mobile installations (e.g. on a ship).

 Do not make any alterations to the machine, unless authorised to

do so by Miele.

 This washing machine is supplied with a special lamp to cope

with particular conditions (e.g. temperature, moisture, chemical resistance, abrasion resistance and vibration). This special lamp must only be used for the purpose for which it is intended. It is not suitable for room lighting. Replacement lamps may only be replaced by a Miele authorised technician.

Warning and Safety instructions

Correct use

 Do not install the washing machine in a room where there is a risk

of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

 Before using the machine for the first time, check that the transit

bars at the rear of the machine have been removed (see “Installation and connection - Removing the transit bars”). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.

 Turn off the tap if the machine is to be left for any length of time

(e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

 Flooding danger.

If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.

 Take care to ensure that foreign objects (e.g. nails, pins, coins,

paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions

 Take care when opening the drum door after using the steam

function. There is a danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated.

 The maximum load for this washing machine is 9 kg (dry weight).

See the “Programme chart” for the maximum recommended loads for individual programmes.

 If the correct amount of detergent is dispensed, the machine

should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaler for washing machines which is available to order online at shop.miele.com (depending on country) or from Miele. Strictly observe the instructions on the packaging.

 Textiles which have been pre-treated in solvent based cleaning

agents must be thoroughly rinsed in clean water before being washed in the machine.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.

 Do not use solvent based cleaning agents, e.g. those containing

benzine, to clean the external surfaces of the machine. They can cause damage to plastic surfaces.

 Only use dyes specified by the manufacturer as being suitable for

use in a domestic washing machine. Always observe the manufacturer's instructions carefully.

Warning and Safety instructions

 Colour run and dye removers contain sulphur compounds which

can cause damage such as corrosion. Do not use these products in this machine.

 If detergent comes into contact with the eyes, rinse them

thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.

Accessories

 Only use genuine Miele spare parts and accessories with this

appliance. If spare parts or accessories from other manufacturers are used, this will invalidate the warranty, and Miele cannot accept liability.

 A Miele tumble dryer can be stacked on top of a Miele washing

machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.

Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.

Operating the washing machine

Control panel

sensor Takes you back a level in a menu.

Touch display

Start/Stop sensor

Touching the Start/Stop sensor starts the selected programme or cancels a programme that has already been started. The sensor flashes slowly as soon as it is possible for a programme to be started and then lights up constantly after the programme has started.

Optical interface

For service technicians.

button For switching the washing machine on and off. To save energy, the washing machine will switch off automatically. This occurs 15 minutes after the end of the programme/Anti-crease phase, or after being switched on if no further selection is made.

Touch display and sensor controls

The  and Start/Stop sensors and the sensors in the display react to fingertip contact.

The touch display can be scratched by pointed or sharp objects, e.g. pens. Only touch the display with your fingers.

Operating the washing machine

 11:02

  



Programmes Favourites MobileControl

Help

 11:02



 



Washing

assistant

Maintenance Settings

Help

Main menu

After switching on the washing machine, the main menu will appear in the display.

You access all the important submenus from the main menu.

Touch the  sensor at any time to return to the main menu. Values set previously are not saved.

Main menu page 1

You can scroll to the second page of the main menu by swiping your finger across the display.

 Programmes

For selecting the wash programme.

Favourites

You can save up to 12 of your own customised wash programmes (see “Favourite programmes”).

MobileControl

With MobileControl you can operate your washing machine remotely with the Miele@mobile App.

TheRemote control setting must be switched on.

Touch theMobileControl sensor control and follow the instructions in the display.

Washing assistant

The Washing assistant guides you step by step so that you can select the optimum wash programme for your laundry (see “Washing assistant”).

Main menu page 2

 Maintenance

Maintenance options for the TwinDos system and theClean machine programme are located in the Maintenance menu (see “Cleaning and care”).

 Settings

You can alter the washing machine's electronics to suit changing requirements in the Settings menu (see “Settings”).

Operating the washing machine

 11:02









2:39

2:59

1:59

1:09h

h h

Cottons

Cottons Delicates

Minimum iron

Programmes

Help

 11:02

Quick

Eco

Water plus

Extra rinse









Extras



Examples on how to operate the appliance

Option lists

Programme menu (single option list)

You can scroll to the right or the left by swiping your finger across the screen. To do this, place your finger on the touch display and swipe it in the direction you want.

The orange bar under the pictures shows that there are further options to choose from.

Touch a programme name to select the wash programme.

The display will change to the standard display for that programme.

Extras menu (multiple selection)

You can scroll to the right or the left by swiping your finger across the screen. To do this, place your finger on the touch display and swipe it in the direction you want.

The orange bar under the pictures shows that there are further options to choose from.

Touch one or several Extras to select it/ them.

Currently selected Extras are marked orange.

To deselect an Extra, simply touch the Extra again.

Use the OK sensor to activate all selected Extras.

Operating the washing machine

12 00

11 59

10 58

13 01

14 02

Clock display

 11:02

40 °C 1600



1:57

Cottons

Overview

Temperature Spin speed

TwinDos Extras

not selectednot selected

 Timer  Save





rpm

Setting numerical values

You can set numerical values in some menus.

Enter the numbers by swiping upwards or downwards. Place your finger on the number that you want to change and move your finger in the direction you want. Use the OK sensor to accept all set numerical values.

Useful tip: Briefly touching a number will bring up the numerical keypad. Once a valid number has been entered, the OK sensor will be highlighted green.

Pull-down menu

The pull-down menu can be used to display information, e.g. about a wash programme.

Touch the top edge of the screen in the middle and drag down with your finger.

Help display

With some menus Help appears along the bottom line of the display.

 Touch the Helpsensor to display the

text.

 Touch the Closesensor to return to

the previous screen.

Exiting a menu

 Touch the sensor to return to the

previous screen.

Entries made before this which have not been confirmed withOK will not be saved.

Before using for the first time

 Damage resulting from incorrect

installation and connection. Installing and connecting the

washing machine incorrectly will cause serious damage to property.

See “Installation and connection”.

This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.

Removing the protective foil and stickers

 Remove:

– the protective foil from the door

– any stickers from the front and the lid

Please do not remove any labels (e.g. the data plate) which are visible when you open the door.

Remove the detergent cartridges and the drain hose elbow from the drum

Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.

 Reach under the door grip and pull

the door open.

 Take the two cartridges and the

elbow piece out of the drum.

 Shut the door with a gentle swing.

Before using for the first time

Miele@home

Your washing machine is equipped with an integrated Wi-Fi module.

In order to use it you need:

– a Wi-Fi network

– the Miele@mobile App

– a Miele user account. The user

account can be created via the Miele@mobile App.

The Miele@mobile App will guide you as you connect your washing machine to your home Wi-Fi network.

Once your washing machine is connected to your Wi-Fi network, you can use the App, for example, to carry out the following activities:

– Operate your washing machine

remotely

– Access information about the

operating status of your washing machine

Miele@mobile App

You can download the Miele@mobile App from the Apple App Store® or the

Google Play Store™ free of charge (only functional in selected countries).

– Access information about a

programme sequence on your washing machine

Connecting your washing machine to your Wi-Fi network will increase energy consumption, even when the washing machine is switched off.

Before installing the washing machine in its final location, ensure the signal strength is sufficient for your Wi-Fi network.

Before using for the first time

english (AU)

Language

english (CA)

english (GB)

english (US)

español

français (F)

Skip

Continue

Set up "Miele@home"?



via WPS via App

Which connection method do you want to use?



Switching on the washing machine

 Press the  button.

The welcome screen will light up.

The display will guide you through the 6steps of the initial commissioning process.

1. Setting the language

You will be asked to select the language you require for the display. It is possible to change the language at any time via the Settings menu.

 Scroll to the left or the right until the

language you want appears.

2. Setting up Miele@home

 To set up Miele@home now: touch

the Continue sensor.

Useful tip: To postpone set-up until later: touch the Skip sensor. The following message will then appear in the display: It is possible to set up later in "Settings" /

"Miele@home".

Confirm with OK.

 Touch the sensor for the language

you want.

The selected language will be highlighted in orange and the display will change to the menu for setting up Miele@home.

 Select the connection method you

wish to use.

You will then be guided by the display and the Miele@mobile App.

Before using for the first time

12 00

11 59 10 58

13 01

14 02

Clock display

3. Setting the clock format

The time of day display can be in 12 h or 24 h clock format.

 Select the clock format you want and

confirm this with the OK sensor.

The display will then bring up the screen for setting the time of day.

Setting the time of day

This message only appears if the washing machine has not yet been connected to a Wi-Fi network.

The time of day is set automatically if connection is established with a Wi-Fi network.

4. Removing the transit bars

 Damage resulting from failure to

remove the transit bars. Failure to remove the transit bars can

result in damage to the washing machine and to adjacent cabinetry or appliances.

Remove the transit bars as described in “Installation and connection”.

 Confirm that the transit bars have

been removed with the OKsensor.

The following message appears in the display:

Remove transit bars and observe

"Warning and Safety instructions" and "Before using for the first time" in the operating instructions.

 Confirm the message with the OK

sensor.

The display will then change to the screen for setting up TwinDos.

 Place your finger on the number that

you want to change and move your finger in the direction you want.

 Confirm with the OK sensor.

Before using for the first time

Skip Continue

Set up "TwinDos"?



No agent

Agent for comp. 

Miele

UltraPhase 1

Universal

detergent

Colour

detergent

Delicates

detergent

Delicates/

Woollens

11:02

47 46

Dosage for comp. 

11:02

5. Commissioning TwinDos

 Touch the Continue sensor to set up

TwinDos straight away.

Useful tip: To postpone set-up until later: touch the Skip sensor. The following message will then appear in the display: It is possible to set up later in "Settings" /

"TwinDos".

Confirm with OK.

Settings for compartment 

The procedure below describes the procedure for Miele UltraPhase1 and Miele UltraPhase2. The procedure for other detergents is similar.

The following message will then appear in the display:

Please enter the dosing recommendation of your detergent for a wash with normal soiling. Take note of your water hardness level.

The dispensing quantity for UltraPhase1 for  (hardness range I) is preset.

 Confirm the preset value with the OK

sensor, or change the value.

UltraPhase1

 Hardness level I 48 ml  Hardness level II 60 ml  Hardness level III 72 ml

 Touch the Miele UltraPhase 1 sensor.

The following appears in the display:

 Insert container 

Before using for the first time

 Remove the foil from the detergent

cartridge.

 Open the access panel for TwinDos.

 Push the UltraPhase1 detergent

cartridge into compartment1 until it locks into position.

The following message will appear in the display: Now enter the settings for UltraPhase 2.

Before using for the first time

35 34

Dosage for comp. 

11:02

Settings for compartment 

The dispensing quantity for UltraPhase2 for  (hardness range I) is preset.

 Confirm the preset value with the OK

sensor, or change the value.

UltraPhase2

 Hardness level I 36 ml  Hardness level II 45 ml  Hardness level III 54 ml

The following appears in the display:

 Insert container 

 Push the UltraPhase2 detergent

cartridge into compartment2 until it locks into position.

When the cartridge is pushed in, the display message switches to:

 "TwinDos" is set up. Changes can be made in "Settings" / "TwinDos".

 Confirm with the OK sensor.  Close the TwinDos access panel.

The display changes to the calibration programme.

 Remove the foil from the detergent

cartridge.

6. Starting the calibration

 11:02

90 °C 1600



1:57

Cottons

Overview

Temperature Spin speed

TwinDos Extras

not selectedWhites

 Timer  Save

rpm

programme

For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine.

To do this, the Cottons programme must be run without laundry and without detergent.

No other programmes can be started until calibration has been carried out.

The following message appears in the display:

Turn on the tap and run the Cottons 90°C

programme without any laundry

 Confirm with the OK sensor.

The display will then change to the standard display for the Cottons programme.

Before using for the first time

 Reach under the door grip and pull

the door open.

Useful tip: For safety reasons, close the door when the washing machine is not in use. Otherwise there is a danger of objects being placed inadvertently in the drum. If these remain unnoticed and were washed in the next load, they could damage the laundry. An open door is also a danger to pets and children.

 Switch the washing machine off with

the  control.

 Touch the Start/Stop sensor.

The calibration programme is started. It will take approximately 2hours.

At the end of the programme the following message will appear in the display:

Set-up completed

Washing environmentally and economically

Energy and water consumption

– To get the most out of your machine,

load the maximum dry load for the programme you are using. The energy and water consumption will be the lowest in relation to the size of the load.

– When smaller amounts of laundry are

washed, the Auto load control system will reduce the amount of water and energy used.

– Use the Express20 programme for

small, lightly soiled loads.

– Modern detergents make it possible

to wash at lower temperatures (e.g. 20°C). Using lower temperature settings will save energy.

– Washing at low temperatures and/or

using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore recommends cleaning the washing machine once every month.

Detergent consumption

– For precise dispensing, use

automatic detergent dispensing.

– Adjust the dosage to the degree of

soiling of the laundry.

– Do not exceed the amounts of

detergent recommended by the manufacturer on the packaging.

When drying with a tumble dryer

Selecting the highest possible spin speed for the wash programme will save energy when drying in a tumble dryer afterwards.

The washing machine reminds you to do so with the following message in the display: Hygiene info: Select

"Maintenance" and start the "Clean machine" programme..

– Use the hot water connection to save

energy.

Washing environmentally and economically

 11:02

40 °C 1600



1:57

Cottons

Overview

Temperature Spin speed

TwinDos Extras

not selectednot selected

 Timer  Save





rpm

EcoFeedback

You can view information about the energy and water consumption of your washing machine with the pull-down menu.

The following information will appear in the display:

– An estimate of the energy and water

consumption before the programme begins.

– The actual energy and water

consumption during the programme or at the end of the programme.

 Open the pull-down menu.

2. Actual consumption

You can view the actual amount of energy and water used by a programme both during and at the end of the programme.

The costs can also be displayed. See “Settings - Consumption” for more detailed information on costs.

The consumption will alter as the programme progresses.

If the door is opened or the appliance has switched off automatically at the end of the programme, the data will revert to the estimated consumption.

Useful tip: You can view the consumption data for the last wash programme and for total consumption (see “Settings - Consumption”).

1. Estimate

The estimated energy and water consumption levels will be displayed as a bar chart on the right-hand side.

The more bars visible, the higher the energy or water consumption.

The estimate will vary depending on the wash programme, temperature and any Extras selected.

1. Preparing the laundry

 Empty all pockets.

 Damage due to foreign objects.

Nails, coins, paper clips, and so on can cause damage to garments and components in the machine.

Check the laundry before washing and remove any foreign objects.

Sorting the laundry

 Sort the laundry by colour and by

care label. Most garments have a textile care label in the collar or side seam.

Useful tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash white and coloured items separately.

Pre-treating stains

 Badly soiled areas and stains should

be cleaned as soon as possible, preferably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.

Useful tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Please contact Miele to obtain a copy of this booklet.

 Damage due to solvent-based

cleaning agents. Cleaning agents containing benzine,

stain remover, etc., can damage plastic parts.

When pre-treating garments, make sure that any plastic parts (e.g. buttons) do not come into contact with cleaning agent.

 Risk of explosion due to solvent-

based cleaning agents. If solvent-based cleaning agents are

used, an explosive mixture can form. Never use solvent-based cleaning

agents in the washing machine.

General tips

– Curtains: Remove lead weights first

or place in a laundry bag.

– Underwiring and collar stiffeners: Any

loose wiring in bras, shirt collar stiffeners, etc. should be removed or sewn in.

– Close any zips, attach velcro

fasteners, fasten hooks and eyes etc. before washing.

– Fasten duvet covers and pillow cases

to prevent small items from being rolled up inside them.

Do not wash any items in this machine which are specified by the manufacturer as not washable on the care label ( symbol).

2. Selecting a programme

 11:02









2:39

2:59

1:59

1:09h

h h

Cottons

Cottons Delicates

Minimum iron

Programmes

Help

 11:02

40 °C 1600



2:39

Cottons

Overview

Temperature Spin speed

TwinDos Extras

not selectedColour

 Timer  Save





rpm

Switching on the washing machine

 Press the  button.

The interior drum lighting will come on.

The drum lighting will go out automatically after five minutes.

Useful tip: To switch the lighting on again, open the pull-down menu from the overview menu and then touch the sensor.

The main menu will then appear in the display.

Selecting a programme

 Touch the Programmes sensor.

 Scroll to the right of the display until

the programme you want appears.

 Touch the sensor for that programme.

The display will change to show the

Overview menu.

There are 3 further ways of selecting a programme.

1. Favourites

2. Washing assistant

3. MobileControl

3. Selecting programme settings

Selecting the temperature

You can alter the preset temperature of a wash programme.

 Touch the Temperature sensor.  Select the desired temperature.

The display will change to show the

Overview menu.

Selecting a spin speed

You can alter the preset spin speed of a wash programme.

 Touch the Spin speed sensor.  Select the spin speed you want.

The display will change to show the

Overview menu.

Activating TwinDos

TwinDos dispensing is automatically activated for all programmes in which dispensing is possible.

1. Switch TwinDos on or off

 Touch the TwinDos sensor and select

Off or On.

2. Select the detergent

When using Miele's 2-phase system you must set the colour of the laundry.

 Select Whites for loads of white items,

or Colours for loads containing coloured items.

If you are using a different type of detergent, this must be selected.

 Select compartment  or .

Useful tip: Only those detergents that can be used with the programme are displayed.

3. Select the degree of soiling.

The display will ask you to enter the degree of soiling of the laundry.

 Select Light, Normal or Heavy.  Confirm your selection with the OK

sensor.

Automatic dispensing is now switched on.

The display will change to show the

Overview menu.

See “5.Adding detergent - TwinDos” for more information.

3. Selecting programme settings

Selecting Extras

You can supplement the wash programmes with Extras.

 Touch the Extras sensor.  Select one or more Extras.

Not all Extras can be used with every programme, e.g. Eco and Quick. Extras that cannot be combined are greyed out and cannot be selected.

 Confirm with the OK sensor.

The display will change to show the

Overview menu.

See “Extras” for further information.

Activating CapDosing

If you can use CapDosing with a wash programme:

 Touch the CapDosing sensor.

The types of capsules which can be used with the programme will appear in the display.

 Select the type of capsule you want.

Stains

In order to clean stained laundry more effectively, you can choose from a list of various types of stains. The wash programme will then adapt to the type of stain selected.

 Touch the Stains sensor.  Select the type of stains in your load

from the list.

 Confirm your selection with the OK

sensor.

With some stains, helpful information will also appear in the display when they are selected.

 Confirm the information with OK.

The display will change to show the

Overview menu.

Timer

You can use the Timer to set the finish time or the start time for a wash programme.

See “Timer” for further information.

CapDosing is now active.

The display will change to show the

Overview menu.

See “5.Adding detergent - CapDosing” for more information.

4. Loading the washing machine

Opening the door

 Reach under the door grip and pull

the door open.

Check the drum for pets or foreign objects before loading it with laundry.

The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creasing.

Closing the door

 Make sure that no items are caught

between the door and the seal.

 Unfold the laundry and load loosely in

the drum.

Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.

Useful tip: The maximum load for the programme selected will appear in the pull-down menu.

 Shut the door with a gentle swing.

5. Adding detergent

There are several options for adding detergent.

TwinDos

The washing machine is equipped with the TwinDos system.

TwinDos has to be activated as described in “Before using for the first time”.

How UltraPhase1 and UltraPhase2 work

UltraPhase1 is a liquid detergent which dissolves dirt and removes the most common stains. UltraPhase2 is a bleaching agent and removes stubborn stains. For the best washing result, these two agents are dispensed at separate times during the wash process. UltraPhase1 and UltraPhase2 clean white and coloured fabrics thoroughly. UltraPhase1 and UltraPhase2 single use cartridges are available to order from Miele or via the internet at shop.miele.com (see the end of this booklet for details).

Activating TwinDos dispensing

TwinDos dispensing is automatically activated for all programmes in which dispensing is possible.

Changing TwinDos dispensing

You can change the suggested colour composition of the laundry.

 Touch the TwinDossensor and select

the colour composition of your laundry.

Deactivating TwinDos dispensing

 Touch the TwinDos sensor.  Touch the Off sensor.

Removing the detergent cartridges

 Press the yellow button above the

cartridge to release the lock.

 Pull out the cartridge.

Useful tip: The detergent dispensing quantities are preset. If too much foam builds up, the dispensing quantity can be reduced via the Settings /

Programme sequence / TwinDos menu.

5. Adding detergent

Degree of soiling

The level of soiling in laundry is divided into three settings:

–  Light

No visible soiling or stains

–  Normal

Visibly soiled and/or just a few slight stains

–  Heavy

Heavily soiled and/or stains clearly visible.

The dispensing amount for TwinDos and the amount of water required for rinsing is preset for the  Normal level of soiling.

 Touch the TwinDossensor to select a

different level of soiling.

The amount of detergent and water will be adjusted to suit the selected level of soiling.

Some programmes will not let you set the level of soiling. These programmes are designed for lightly soiled laundry only.

Using other methods to remove stains

If you wish to use additional methods of stain removal, you have the following options:

– Using the Booster cap and activating

CapDosing.

– Add stain remover to the 

compartment.

5. Adding detergent

Detergent dispenser drawer

Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging.

Ensure that TwinDos dispensing is deactivated.

Filling with detergent

 Pull out the detergent drawer and add

detergents to the compartments.

Adding fabric softener

 Add fabric softener or liquid starch to

the  compartment. Do not exceed

the maximum level mark.

It will be automatically dispensed in the final rinse. At the end of the programme a small amount of water remains in the fabric softener  compartment.

If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube, regularly.

 Detergent for the pre-wash (divide

the total recommended amount as follows: add ⅓ to compartment

 and ⅔ to compartment )

 Detergent for the main wash and

soaking

Fabric softener, liquid starch, or

capsules

See “Detergent” for further information.

5. Adding detergent

Tips on dosing

Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by ⅓ when washing a half load).

Too little detergent results in:

– laundry not getting properly clean

and with time it may become grey and hard to the touch.

– a build-up of mould in the washing

machine.

– grease not being completely removed

from the laundry.

– limescale deposits on the heater

elements.

Too much detergent results in:

– poor wash, rinse, and spin results.

– a higher water consumption as an

extra rinse cycle is automatically activated.

Using liquid detergent with a prewash

Liquid detergent cannot be used for the main wash if the pre-wash has been selected.

Use TwinDos dispensing if you are activating the pre-wash.

Using detergent tablets or pods

Always put detergent tablets or pods

directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.

See “Detergent” for further information on detergents and dosage.

– a greater burden on the environment.

5. Adding detergent

CapDosing

If you selected CapDosing when setting the programme, detergent will be dispensed via the capsule for this wash programme.

Only one capsule can be selected per wash programme.

Three different types of capsule are available:

 = Fabric care (e.g. fabric

softener)

 = Additives (e.g. detergent

enhancers)

 = Detergent (for the main wash

only)

Depending on the setting selected, the detergent, additive or fabric care agent will be dispensed via the capsule.

Each capsule contains the correct amount for one wash cycle.

Inserting a capsule

 Open the detergent dispenser drawer.

 Open the lid of the /

compartment.

Caps are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).

 Capsules pose a health risk.

The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin.

Keep capsules out of the reach of children.

 Press the capsule in firmly.

5. Adding detergent

The wash programme will dispense the contents of the capsule at the correct time.

Water intake to the  compartment is solely via the capsule.

Do not add any additional fabric softener to the compartment.

 Remove the empty capsule at the

end of the programme.

 Close the lid and press it firmly shut.  Close the detergent dispenser

drawer.

The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used.

Dispose of opened capsules.

For technical reasons a small amount of water will remain in the capsule.

6. Starting the programme - the end of the programme

 11:02



Cottons

Status

Time left

h2:27



Main wash

Add laundry



Starting a programme

The programme can be started when the Start/Stop sensor is flashing on and off.

 Touch the Start/Stop sensor. The door will lock ( will appear in the

display) and the programme will start.

The programme status will appear in the display.

The washing machine will keep you updated on the programme status and the time remaining for the programme to run.

If a Delay start time has been selected, this will count down in the display until the programme starts.

The drum lighting switches off once the programme has started.

At the end of the programme

The door remains locked during the Anti-crease phase and Finish/Anti-crease and Unlock with "Start/Stop" appear in the display.

 Touch the Start/Stop sensor. The

door will be unlocked.

The door unlocks automatically at the end of the Anti-crease phase.

 Pull open the door.  Remove the laundry.

Items left in the drum could discolour other items in the next wash or become discoloured themselves.

Remove all items from the drum.

 Check the folds in the door seal for

any small articles, e.g. buttons, which might be lodged there.

 Switch the washing machine off with

the  control.

 If applicable, remove the used

capsule from the detergent dispenser drawer.

Useful tip: Leave the detergent dispenser drawer slightly open to allow it to dry.

Spinning

Final spin speed in the programme

When a programme is selected, the optimum spin speed for this wash programme will appear in the display.

A faster spin speed can be selected for certain wash programmes.

The highest selectable spin speed is indicated in the table.

Programme rpm

Cottons 1600

Cottons 1600

Minimum iron 1200

Delicates 900

QuickPowerWash 1600

Automatic plus 1400

Woollens  1200

Silks  600

Express 20 1200

Shirts 900

Denim 900

Dark garments 1200

Sportswear 1200

Trainers 600

Outerwear 800

Proofing 1000

Down filled items 1200

Down duvets 1200

Pillows 1200

Cottons hygiene 1600

Curtains 600

First wash 1200

Separate rinse 1600

Starch 1200

Drain/Spin 1600

Clean machine 900

Spinning

Omitting the final spin (Rinse hold)

If Rinse hold is selected, the laundry remains in the water following the final rinse cycle. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.

 Select the Rinse hold Extra.

Starting the final spin

You can reduce the spin speed.

 Touch the Change spin speed sensor.  Select the desired spin speed.  Start the final spin with the Start/Stop

control.

Ending the wash programme

Select this option if you want to remove the laundry when it is dripping wet and without having been spun.

 Touch the Change spin speed sensor.

Rinse and interim spin

There is a spin cycle after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed.

Omitting interim spin and the final spin

 Touch the Spin speed sensor.  Select the 0 rpm setting.

After the last rinse, the water will be pumped away and the Anti-crease phase will switch in.

In some programmes an additional rinse is introduced with this setting.

 Select Spin speed 0rpm (no spin).  Touch the Start/Stop sensor.

The water will be pumped away.

Programme chart

Cottons Cold to 90°C Max. load 9.0 kg

Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,

underwear, T-shirts etc.

Notes – The Cottons 60°/40°C programme has a shorter programme

duration, longer temperature holding times and higher energy consumption than the Cottons / programme.

– Where particularly high levels of hygiene are required, please

select a temperature of 60°C or higher.

Cottons   Max. load 9.0kg

Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,

underwear, T-shirts etc.

Notes With  the actual wash temperature reached will be lower than

60°C although the wash performance is the same as with the standard Cottons 60°C programme.

Cottons   Max. load 9.0kg

Items Normally soiled cotton garments.

Notes These settings are the most efficient in terms of energy and water

consumption for washing cottons.

Energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2

Minimum iron Cold to 60°C Max. load 4.0kg

Items Synthetic, mixed fibre and easy care cotton.

Notes Reduce the spin speed for fabrics which crease easily.

Delicates Cold to 60°C Max. load 3.0kg

Items Delicate garments made from synthetic fibre, mixed fibre, rayon and

viscose.

Notes For items which crease easily, deselect the spin.

Programme chart

QuickPowerWash 40°C – 60°C Max. load 5.0kg

Items Lightly soiled garments which are also suitable for washing in the

Cottons programme.

Notes A special saturation process and wash rhythm ensure that the

laundry is cleaned particularly quickly and thoroughly.

Automatic plus Cold to 40°C Max. load 6.0kg

Items Mixed loads of garments suitable for the Cottons and Minimum iron

programmes. Sort according to colour.

Notes The wash parameters (e.g. water level, wash rhythm and spin speed)

are adjusted automatically in this programme to ensure the best possible care and wash result for each item.

Woollens  Cold to 40°C Max. load 2.0kg

Items Machine-washable or hand-washable wool or wool blend fabric. If

the care label does not specify a temperature, wash using the cold setting.

Notes Reduce the spin speed for items which crease easily.

Silks  Cold to 30°C Max. load 1.0kg

Items Silks and other hand-washable fabrics with no wool content, e.g.

satin, lace and silk.

Notes Place tights, bras etc. in a washing bag.

Express 20 Cold to 40°C Max. load 3.5 kg

Items Cotton garments that have hardly been worn or are only very lightly

soiled.

Notes The Quick Extra is activated automatically.

Programme chart

Shirts Cold to 60°C Max. load 1.0kg/2.0kg

Items Shirts and blouses made of cotton and mixed fibre.

Notes – Pre-treat collars and cuffs if necessary.

– Wash silk shirts and blouses in the Silks programme.

– If the preset Pre-ironing option is switched off, the maximum load

capacity is increased to 2.0kg.

Denim Cold to 60°C Max. load 3.0kg

Notes – Wash denim inside-out.

– Denim often contains excess dye and may run during the first few

washes. Wash light and dark coloured items separately.

– Close any zips, do up buttons etc. before washing.

Dark garments Cold to 60°C Max. load 3.0kg

Items Black and dark items made of cotton or mixed fibres.

Notes Wash inside-out.

Sportswear Cold to 60°C Max. load 3.0kg

Items Sportswear such as singlets and leggings as well as microfibre and

fleece garments.

Notes – Do not use fabric softener.

– Observe the manufacturer's care label.

Trainers Cold to 40°C Max. 2 pairs of shoes

Items Sport shoes only (not leather shoes).

Notes – Observe the instructions on the care label.

– Brush coarse soiling off first.

– Close Velcro fasteners.

– Do not use fabric softener.

– Use the drying basket for tumble drying.

Programme chart

Outerwear Cold to 40°C Max. load 2.5kg

Items Performance outerwear (e.g. jackets and trousers) made from

membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER® etc.

Notes – Zip up or close jackets before washing.

– Do not use fabric softener.

– If required, these garments can also be re-proofed using the

Proofing programme. Proofing should not be done every time the garment is washed.

Proofing 40°C Max. load 2.5kg

Items Treating microfibre fabric, skiwear and table linen made from mainly

synthetic fibres to provide a water and dirt resistant finish.

Notes – The items should be freshly laundered and spun or dried before

proofing.

– For best results, the items should be heat-treated afterwards either

in a tumble dryer or by ironing.

Down filled items Cold to 60°C Max. load 2.0kg

Items Jackets, sleeping bags, pillows and other down-filled items.

Notes – Remove air from the items before washing to prevent an excessive

build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

– Please observe the instructions on the wash care label.

Programme chart

Down duvets Cold to 60°C Max. load 2.5kg

1 down duvet 2.20m x

2.00m

Items Quilts, duvets and pillows with feather or down filling.

Notes – Remove air from the items before washing to prevent an excessive

build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

– Please observe the instructions on the wash care label.

Pillows Cold to 60°C 2 pillows (40 x 80cm) or

1 pillow (80 x 80cm)

Items Synthetic filled washable pillows.

Notes – Remove air from the items before washing to prevent an excessive

build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.

– Please observe the instructions on the wash care label.

Cottons hygiene 60°C to 90°C Max. load 9.0 kg

Items Cotton or linen with direct skin contact or for which special hygiene

requirements apply, e.g. underwear, bed linen, encasing products.

Notes – Temperature holding times are longer than in the Cottons

programme.

– Observe the instructions on the care label.

Programme chart

Curtains Cold to 40°C Max. load 2.0 kg

Items Curtains, including net curtains, specified as machine-washable by

the manufacturer.

Notes – To remove dust, the Pre-wash Extra is selected automatically.

– For curtains which crease easily, reduce the spin speed or

deselect the spin.

– Remove weights from curtains.

First wash Cold to 40°C Max. load 2.0kg

Items New items made of cotton, towelling and polyester fabric.

Notes Use this programme to wash any manufacturing residues out of new

items.

Separate rinse Max. load 8.0kg

Items For rinsing hand-washed items.

Notes Reduce the spin speed for items which crease easily.

Starch Max. load 8.0kg

Items Starching table cloths, serviettes and workwear.

Notes – Reduce the spin speed for items which crease easily.

– Laundry that is to be starched should be washed but not treated

with fabric softener.

Drain/Spin Max. load 8.0kg

Notes – Drain only: Select 0 rpm for the spin speed.

– Make sure you select the appropriate spin speed.

Programme chart

Maintenance

The washing machine has two maintenance programmes.

1. Clean machine for cleaning the washing machine.

2. Clean "TwinDos" for maintenance of the TwinDos compartments /. See

“Cleaning and care – TwinDos maintenance” for more details.

Clean machine 85°C No load

With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine.

Cleaning the washing machine will significantly reduce bacteria, mould, and biofilm and prevent the build-up of unpleasant odours.

Notes – Optimum results can be achieved by using the Miele IntenseClean

machine cleaner. Alternatively, a universal powder detergent can be used.

– Dispense the washing machine cleaner or universal detergent

directly in the drum.

– Do not load any laundry. The drum must be empty for this

machine maintenance wash.

Garment care label symbols

Washing

The figure quoted in the symbol is the maximum temperature at which the garment can be washed. The number of bars under the symbol indicates the level of agitation permitted.

 No bar under the symbol =

normal agitation

 One bar under the symbol =

reduced agitation

 Two bars under the symbol =

much reduced agitation

 Hand wash (If no temperature is

specified, use the lowest temperature or cold)

 Do not wash

Programme selection examples

Programme Garment care label

symbols

Cottons 



Minimum iron  Delicates  Woollens   Silks  

Drying

The number of dots indicates the drying temperature.

 Normal temperature  Low temperature  Do not tumble dry

Ironing

The number of dots indicates the ironing temperature.

 approx. 200℃  approx. 150℃  approx. 110℃

Do not steam iron garments carrying this symbol as this could cause irreversible damage.

 Do not iron

Professional cleaning

 Dry clean only. The letters

indicate the type of cleaning



agent required.

 Professional Wet Clean only  Do not dry clean

Express 20  Automatic plus 

Bleaching

 Any oxidising bleaching agent

can be used

 Only use an oxygen based

bleach or a non-chlorine bleach

 Do not bleach

Extras

You can use the Extras sensors to augment the wash programmes.

Quick

The programme duration is reduced. Mechanical action and energy usage are increased.

Eco

The Eco Extra helps to save energy. The wash temperature is reduced and the wash duration is increased in return. The wash programme continues to provide excellent results.

Water plus

The water level in the main wash and the rinses will be increased if the Water plus Extra is selected.

You can select by how much the water level is increased (see “Settings - Water plus level”).

Extra rinse

An additional rinse cycle can be carried out to give a better rinse result.

SingleWash

For efficiently washing a very small load (<1kg) in a normal wash programme. The wash duration is reduced.

Please note the following advice:

– Use liquid detergent

– Reduce the dosage to a maximum of

50% of the amount quoted for a ½load

Pre-ironing

In order to reduce creasing, the laundry undergoes a smoothing process at the end of the programme. Reducing the maximum load by 50% will give a better result. Follow the instructions in the display. Small loads give a better result.

The garments must be suitable for drying in a tumble dryer   and suitable for ironing  .

Pre-wash

For laundry with large amounts of dirt, e.g. dust and sand.

Extras

Soak

For heavily soiled and stained items with protein stains.

A duration of between 30minutes and 6hours can be chosen for the soak process in 30-minute increments. See “Settings” for more information.

The factory default setting is 30minutes.

Intensive

For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy.

AllergoWash

This option should be used where high standards of hygiene are required. More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency. The items must be suitable for drying in a tumble dryer   and suitable for ironing  .

Extra quiet

This option reduces noise levels during the wash programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The final spin is automatically reduced to  (Rinse hold). The programme duration is increased.

Rinse hold

The laundry is not spun after the final rinse and remains in the final rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.

Not all the Extras can be used with every programme. If an Extra is not permitted for a wash programme, it will not be shown in the display. See “Wash programme chart - Extras”.

Extra gentle

Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed more gently.

Wash programme chart - Extras

Quick Eco Water plus

Cottons X X X X X X

Cottons  X – X X X X

Minimum iron X X X X X X

Delicates X X X X X X

QuickPowerWash  – – – X X

Automatic plus X X X X X X

Woollens  – – – – X –

Silks  – – – – X –

Express 20  – – – – X

Shirts X X X X X 

Denim X X X X X X

Dark garments X X X X X 

Sportswear X X X X X X

Trainers – – X – – –

Outerwear X X X X – –

Proofing – – – – – –

Down Items X X X X – –

Down duvets X X X X – –

Pillows X X X X – –

Cottons hygiene X X X X – X

Curtains X X X X – X

First wash – – X X X X

Separate rinse – – X – – –

Starch – – X – – –

Extra

rinse

SingleWash

Pre-

ironing

X = can be selected – = cannot be selected  = activated automatically None of the Extras can be selected with programmes which are not listed in the chart.

Wash programme chart - Extras

Pre-wash Soak Intensive AllergoWash

X X X X X X X

X X – X X X X

– – – – – – X

X X – X X X X

– – – – – X X

– – – – – – X

X X – X X X X

– – – – – X X

X X – – X X X

– – – – – – X

X – – X X X X

X X – X X X X

X – – X X X X

– – – – X X X

– – – – – – X

Extra

gentle

Extra quiet Rinse hold

Programme sequence

Main wash Rinse Spin

Water

level

Cottons    Cottons    Minimum iron    Delicates    QuickPowerWash    1 

Automatic plus    Woollens     2 

Silks     2  Express 20    1  Shirts   

Denim    Dark garments    Sportswear   

Wash

rhythm

Water

level

Rinses

1)2)3)

2-5

2)3)

2-5

2)3)

2-4

2)3)

2-4

2)3)

2-4

3-4

2)3)

2-4

2)3)

3-5

2-3



Trainers    2  Outerwear   

3-4

Proofing –   1 

Down filled items

Down duvets

Pillows

        

Cottons hygiene    Curtains    First wash   

3-4

3-5

3-4

2-3

2)3)

Separate rinse – –  2  Starch   – – 



Programme sequence

 = low water level  = medium water level  = high water level  = intensive rhythm  = normal rhythm  = sensitive rhythm  = ultra sensitive rhythm  = handwash rhythm

 = carried out

– = not carried out

This washing machine has fully electronic controls with automatic load control. The washing machine takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate.

The programme sequences outlined in the chart are based on the basic programme with a full load.

The washing machine programme sequence display shows which stage of the programme has been reached.

Special features in the programme sequence

Anti-crease: At the end of the programme the drum continues to turn at intervals for up to 30minutes to help prevent creasing. Exception: phase in the Woollens  and Silks  programmes. The door can be opened at any time during the anti-crease phase.

If a temperature of 60°C or higher is selected, two rinses are carried out. If a temperature of less than 60°C is selected, three rinses are carried out.

An additional rinse is carried out if:

– there is too much foam in the drum.

– a spin speed lower than 700rpm has

been selected.

An additional rinse is carried out if:

– The Extra rinse Extra has been

selected.

Run-up to spin carried out before the wash process begins to deflate down-filled items. Subsequent water intake for the main wash is through compartment .

There is no anti-crease

: A run-up to spin is

Programme sequence

PowerWash 2.0

PowerWash 2.0, a washing technique developed by Miele, is activated in the following programmes with small and medium-sized loads:

– Cottons

– Minimum iron

– Shirts

– Automatic plus

How it works

Conventional washing techniques wash with more water than the laundry can absorb. This total volume of water needs to be heated.

The PowerWash 2.0 washing technique only uses slightly more water than the laundry can absorb. The water which has not been absorbed by the laundry heats up the drum and the laundry and is sprayed into the laundry over and over again. This reduces the amount of energy used.

Activation

The washing machine calculates the load at the beginning of the wash programme. PowerWash 2.0 is activated if the following conditions are present:

– The final spin speed selected must

not be lower than 600rpm.

– CapDosing (, ) ) has not been

selected for the main wash.

With some options (e.g. Pre-wash, Water plus) PowerWash 2.0 is not activated.

Special features

– Drenching phase

The washing machine will spin a few times at the beginning of the programme. During spinning, the water discharged is sprayed back into the laundry in order to achieve optimum moisture penetration.

The optimum water level is set at the end of the drenching phase. If necessary, the washing machine will pump water away and take in a little more fresh water.

– Noises during the heating phase

Unusual bubbling noises can occur while the laundry and the drum are being heated.

– There is a small to medium-sized

laundry load in the drum.

– The temperature selected does not

exceed 60°C.

Changing the programme sequence

 11:02



Cottons

Status

Time left

h2:27



Main wash

Add laundry



Cancelling a programme

You can cancel a programme at any time after it has started.

 Touch the Start/Stop sensor.

The following will appear in the display: Cancel the programme?  Select Yes.

The following will appear in the display:

Programme cancelled.

The suds will be pumped away.

 Wait until the door unlocks.  Pull open the door.  Remove the laundry.

Selecting another programme

 Close the door.  Select the required programme.  Add detergent to the detergent

dispenser drawer, if necessary.

 Touch the Start/Stop sensor.

The new programme will begin.

Interrupting a programme

 Switch the washing machine off with

the  control.

 Switch the washing machine back on

with the  control to continue with the same programme.

Changing a programme

After the start of a programme it is no longer possible to select a different programme.

Adding or removing laundry

You can add or remove items during the first few minutes after the programme has started.

 Touch the Add laundry sensor.

If the message Add laundry is not visible in the display, then it is no longer possible to add items of laundry.

The programme will stop and the door will unlock.

 Pull open the door.  Add laundry or remove individual

items.

 Close the door.  Touch the Start/Stop sensor.

The wash programme will continue.

Favourite programmes

Creating a Favourite programme

You can save your own customised wash programmes under names of your choice.

There are two ways to create a Favourite programme.

Option 1

 The main menu must be visible in the

display. Touch the Favourites sensor.

The display will change to show the Favourites menu.

 Touch the Create sensor.

The display will change to show the

Create Favourites menu.

 Select the required programme.  Select all the programme settings you

want.

 Then select Save.

Entering a name

It is best to select short, memorable names.

 Touch the letters or characters you

want.

 Confirm with the Save sensor.

The wash programme will then be saved to the Favourites programme list.

Changing a Favourite programme

You can rename, delete or move a Favourite programme.

 Select Favourites from the main menu.  Touch the Favourite programme that

you wish to change until the Context menu opens.

 Select Rename, Delete or Move.

 Enter a name.

Option 2

You can save a programme which has been selected as a Favourite programme before you start it.

 Before the programme starts, touch

the  Save sensor.

 Enter a name.

If 12 Favourites have already been saved, the Create or  Save sensor will not be visible. Delete an existing Favourite if you wish to create a new one.

The washing assistant helps you with

 11:02





Fabrics

Shirts



T-shirts



Denim

Blouses



loads consisting of items with different care instructions. The washing machine will use the list of items to put together a suitable wash programme.

 Scroll to the second page in the main

menu.

 Touch the Washing assistant sensor.

A list of items will appear.

 Touch the appropriate sensor for your

item of laundry.

Washing assistant

The item selected will be highlighted orange. You can select several items.

With some items, helpful information will also appear in the display when they are selected.

 Confirm with the OK sensor.  Follow the instructions in the display.

A summary of the selected parameters will then appear in the display.

 Confirm with the OK sensor or select

Change if you would like to make any

changes.

The programme which has been tailored to your laundry is ready to start.

Useful tip: You can add individual programme settings, e.g. Extras before you start the programme.

Timer

The Timer can be used to set the time at which a programme starts or finishes. The programme start can be delayed by up to 24hours.

Setting the Timer

 Touch the  Timer sensor.  Select the Finish at or Start at option.  Set the hours and the minutes and

confirm your entry with the OK sensor.

Changing the Timer

The selected times for the Timer can be changed before the programme starts.

 Touch the  or  sensor.  Change the specified time and

confirm with the OK sensor.

Deleting the Timer

The selected time for the Timer can be deleted before the programme starts.

 Touch the  or  sensor.

The selected time for the Timer appears in the display.

 Touch the Delete sensor.  Confirm with the OK sensor.

The selected time for the Timer is now deleted.

Starting the Timer

 Touch the Start/Stop sensor.

The door will lock and the time the programme starts will appear in the display.

After the programme has started, the selected time can only be changed or cancelled by interrupting the programme.

The programme can now be started.  Touch the Start immediately sensor.

Timer

SmartStart

The SmartStart function (only functional in selected countries) lets you define a period of time during which your washing machine will start automatically. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical.

This function is active when the

SmartGrid setting is switched on.

The timeframe can be defined between 1 minute and 24hours. During this period, the washing machine waits for the signal from the energy supplier. If no signal is sent during the defined period, the washing machine starts the wash programme.

Setting the timeframe

If you have activated the SmartGrid function in Settings, SmartStart by or

SmartFinish by will appear in the display

instead of Start at or Finish at when you touch the  Timer sensor (see “Settings – SmartGrid”).

The procedure for setting this is the same as for setting the time for Delay start.

 Now set the time you want and

confirm with the OK sensor.

 Touch the Start/Stop sensor to start

the wash programme with SmartStart.

The selected programme will start automatically, as soon as the energy provider has sent the signal, or the latest calculated start time has been reached.

The procedure for changing or deleting the SmartStart function is the same as described for the Delay start function.

Detergent

The correct detergent

All detergents produced for automatic front loading washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the packaging.

The right amount to dispense will depend on the following:

– The soiling level of the laundry.

– The quantity of laundry.

– The water hardness level. Check with

your local water authority if you do not know the water hardness level in your area.

Detergent dispensing aids

Use dispensing aids (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent.

Refill packs of detergent

When purchasing detergent, buy refill packs wherever possible. This helps reduce the amount of waste packaging.

Fabric softeners and liquid starch

Fabric softeners make garments soft to handle and help prevent static cling when tumble drying.

Fabric shapers are synthetic starches and give an even stiffer hold.

Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.

Detergent

Adding fabric softener or liquid starch separately

Prepare the starch in accordance with the manufacturer's instructions on the packaging.

Useful tip: When adding fabric softener, activate the Water plus Extra.

Dispensing via the detergent dispenser drawer

 Add fabric softener to the

compartment or insert the appropriate capsule.

 Add liquid starch to the

compartment and powder or viscous starch to the compartment.

 Select the Separate rinse or Starch

programme.

 Change the spin speed if necessary.  If using a capsule, touch the

CapDosingsensor and activate the

Cap.

 Touch the Start/Stop sensor.

TwinDos dispensing

One of the automatic dispensing containers must be filled with fabric softener.

 Select the Separate rinse programme.  Change the spin speed if necessary.  Touch the TwinDos sensor.  Touch the On sensor to activate

TwinDos.

 Touch the Start/Stop sensor.

Colour run and dye removers/ dyes

 Damage due to colour run/dye

removers. Colour run and dye removers can

cause corrosion in the washing machine.

Do not use colour run or dye removers in this washing machine.

Dyes suitable for use in domestic washing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you use dye frequently. Always observe the manufacturer's instructions carefully.

When using the machine to dye fabric, it is essential to select the

Water plus Extra.

Detergent

Miele recommended detergents

Miele detergents and care products have been specially designed for Miele washing machines. They are available to order via the internet at shop.miele.com (depending on country) or from Miele.

Miele

UltraPhase 1 / 2

Cottons  –   Minimum iron  –   Delicates    – QuickPowerWash  – – – Automatic plus  –   Woollens  –  – – Silks  –  – – Express 20  –  – Shirts  –   Denim  –  – Dark garments  –  – Sportswear –  – – Trainers  – – 

Outerwear – – – –

Proofing – – – – Down filled items –  – – Down duvets –  – – Pillows  – – – Curtains  – –  First wash  –  – Separate rinse – –  –

Miele

Cap 

Miele

Cap 

Miele

Cap 

 Recommended  Sportswear  Fabric Softener

– Not recommended  Down items  Booster

 WoolCare

Detergent

The recommendations apply to the temperature ranges given in the Programme chart.

Universal Colour Delicates and

Special

woollens

detergent

Cottons   – – Minimum iron –  – – Delicates – –  – QuickPowerWash   – – Automatic plus –  – – Woollens  – –   Silks  – –  

Express 20 –



– –

Shirts   – –

Denim –

Dark garments –



– 

Sportswear – –   Trainers –  – – Outerwear – –  

Down filled items – –



Down duvets – –  

Pillows – –

Curtains



– – 



First wash –  – –

Clean machine



– – 

 Recommended

– Not recommended

Liquid detergent

Powder detergent

Cleaning and care

External casing and fascia panel

 Risk of electric shock!

Mains voltage is present when the washing machine is switched off.

Disconnect the machine from the electricity supply before cleaning or maintenance.

 Risk of damage due to ingress of

water. The pressure of a water jet can

cause water to get into the washing machine, resulting in damage to components.

Do not spray the washing machine with a water jet.

 Clean the casing and control panel

with a mild cleaning agent or soap and water and dry both with a soft cloth.

 The drum can be cleaned using a

suitable stainless steel cleaning agent following the manufacturer's instructions on the packaging.

 Damage caused by cleaning

agents. Solvent based cleaning agents,

abrasive cleaners, glass cleaners or multi-purpose cleaning agents can cause damage to plastic surfaces and other parts.

Do not use any of these cleaning agents.

Cleaning the detergent dispenser drawer

Washing at low temperatures and the use of liquid detergent can lead to a build-up of bacteria in the detergent dispenser drawer.

 Clean the entire drawer at regular

intervals for hygiene reasons, even if you are using the TwinDos system exclusively.

Removing the detergent dispenser drawer

 Pull out the detergent dispenser

drawer until a resistance is felt. Press down the release button and at the same time pull the drawer right out of the machine.

 Clean the detergent drawer with

warm water.

Cleaning the siphon and the / compartment channel

Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow.

Clean the siphon particularly thoroughly after using liquid starch a few times.

Cleaning and care

 Clean the fabric softener channel

using a brush and warm water.

Cleaning the detergent dispenser drawer housing

1. Remove the siphon from

compartment and clean under warm running water. Clean the siphon tube in the same way.

2. Refit the siphon.

 Use a bottle brush to remove

detergent residues and limescale from the jets inside the detergent dispenser drawer compartment.

 Replace the detergent dispenser

drawer.

Useful tip: Leave the detergent dispenser drawer slightly open to allow it to dry.

Cleaning and care

Cleaning the drum (Hygiene info)

Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the

Clean machine programme to clean the

machine. Run this programme regularly or at the latest when the Hygiene info:

Select "Maintenance" and start the "Clean machine" programme. message appears

in the display.

TwinDos maintenance

 Damage resulting from dried

laundry detergent. If the system has not been used for a

long time (more than two months), detergent in the hoses can become viscous or dry out. The hoses can become blocked and would then need to be cleaned by a service technician.

Clean the TwinDos system every time you change the brand of liquid detergent or fabric softener or if the system has not been used for a long period of time.

Starting the maintenance programme

 Switch on the washing machine.  Scroll to the second page in the main

menu.

 Touch the Maintenance sensor.

The display will then change to show the Maintenance menu.

 Select Clean "TwinDos".  Touch the sensor for the container

you want to clean.

 Confirm Start Maintenance programme?

with the Yes sensor.

 Follow the instructions in the display.

The hoses will now be cleaned and the TwinDos system can be used again at any time.

Cleaning the compartment

Detergent residue can cause clogging.  Use a damp cloth to clean the

compartment interior when you change the cartridge or container.

To clean the system, you either need a “TwinDosCare” cleaning cartridge (only available in selected countries) or an empty TwinDos container. Depending on country, both are available from the Miele online shop.

The washing machine has a cleaning programme for the TwinDos system. Running the cleaning programme will clean the hoses inside the washing machine.

Cleaning and care

Cleaning the water inlet filter

The washing machine has a filter to protect the inlet valve. The filter in the screw connection of the water inlet hose should be cleaned approximately every 6months, or more often if there are frequent interruptions to the external water supply.

 First turn off the tap.  Unscrew the inlet hose from the tap.

 Remove the rubber seal 1 from the

recess.

 Using combination or pointed pliers,

take hold of the plastic filter bar 2 and remove it.

 Clean the filter and the seal.

Reassemble the filter and seal in the reverse order and reconnect the hose.

The filter must be put back in place after cleaning.

 Screw the threaded union securely

back onto the tap.

 Turn on the tap.

Make sure there is no water leaking from the threaded union.

Tighten the threaded union.

Problem solving guide

With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call.

Please note that a call-out charge will be applied to unnecessary service visits where the problem could have been rectified as described in these operating instructions.

The programme does not start

Problem Possible cause and remedy

The control panel remains dark.

You are asked to enter a code.

The following appears in the display: Door will not lock. Call

Miele.

There is no power to the machine.  Check whether the mains plug is plugged in and

switched on.

 Check whether the circuit breaker has tripped.

The washing machine has switched off automatically to save energy.

 Switch the machine back on.

Access via a code has been activated.  Enter the code and confirm the entry. Deactivate

the code if you do not wish this message to appear in the display the next time the machine is switched on.

The door is not closed properly. The door lock could not engage.

 Close the door again.  Start the programme again.

If the fault message appears again, contact Miele.

Problem solving guide

Fault messages after a programme has been cancelled

Problem Possible cause and remedy

 Drainage fault. Clean

drain filter and pump. Check the drain hose.

 Water intake fault.

Turn on the tap.

 Fault F. If restart

fails, call Miele.

 Waterproof system

activated. Turn off tap and call Miele.

The water outlet is blocked or restricted. The drain hose has been fixed too high.

 Clean the filters and the drain pump.  The maximum drain height is 1.0m.

The water inlet is blocked or restricted.

 Check whether the tap is turned on properly.  Check whether the inlet hose is kinked.  Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.  Clean the filter.

There is a fault.  Disconnect the washing machine from the mains

electricity supply, either by switching it off at the wall socket and withdrawing the plug, or by disconnecting it at the circuit breaker.

 Wait at least 2minutes before reconnecting the

washing machine to the mains electricity supply.

 Then switch the washing machine on again.  Restart the programme.

If the fault message appears again, contact Miele.

The water protection system has reacted.

 Turn off the tap.  Call Miele.

To switch off the fault messages: Switch the washing machine off with the  button.

Problem solving guide

Fault messages at the end of a programme

Problem Possible cause and remedy

 Check detergent

 Hygiene info: Select

"Maintenance" and start the "Clean machine" programme.

 Check hot water

intake

Excessive foam has built up during washing.

 Check the amount of detergent dispensed.  With automatic detergent dispensing, check the

dosage amount set.

 Observe the instructions on the detergent

packaging and the degree of soiling of the laundry.

 If necessary, reduce the dispensing quantity by

increments of 10%.

A wash programme using a temperature above 60°C has not been run for a long time.

 In order to prevent bacteria and unpleasant odours

building up in the machine, run the Clean machine programme using Miele IntenseClean or powder detergent.

The water inlet for hot water is blocked or turned off. The programme was carried out using cold water.

 Check whether the tap is turned on properly.  Check whether the inlet hose is kinked.  Check whether there is sufficient water pressure.

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

Problem solving guide

Fault messages at the end of a programme

Problem Possible cause and remedy

 Intensive flow: Clean

the filter and jet nozzle or remove foreign objects from the pump housing

 Align the machine.

Laundry not properly spun

The pumps are dirty.  Clean the pumps as described in “Problem solving

guide - Opening the door in the event of a blocked drain outlet and/or power cut”.

 Restart the programme after cleaning.

The jet in the top of the door ring is blocked with fluff.  Remove the fluff with your finger. Do not use any

sharp or pointed tools to do this.

 Restart the programme after cleaning.

If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality.

The Pre-ironing Extra which runs at the end of the programme could not be carried out properly.

 Check whether the washing machine is aligned

correctly as described in “Installation and connection – Levelling the machine”.

 Check whether the maximum delivery height of

1m has been exceeded.

If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality.

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

Problem solving guide

Messages or faults with the TwinDos system

Problem Possible cause and remedy

 Only a few more

washes possible before a new cartridge is needed for compartment .

The detergent in the cartridge is running low. There are between 4and 8wash cycles remaining.

 Order a new cartridge.

 Fit a new cartridge or

fill container . Check the wash result.

The cartridge is empty.

 Replace the cartridge.  Check whether the laundry is clean. If it is not,

there may not have been enough detergent. Wash the items again if necessary.

 Use "TwinDos" or

carry out "TwinDos" Maintenance in the "Maintenance" menu. See the operating instruction manual for more information.

 "TwinDos"

Maintenance for compartment  must be started in the "Maintenance" menu. See the operating instruction manual for more information.

TwinDos or automatic dispensing via compartment  and/or  has not been used for a long time.

 Use TwinDos for one of your next loads.  Carry out the TwinDos maintenance programme as

described in “Cleaning and care - TwinDos maintenance”.

TwinDos or automatic dispensing via compartment  and/or  has not been used for a long time. It is possible that detergent has dried inside the hoses.

 Carry out the TwinDos maintenance programme

immediately as described in “Cleaning and care TwinDos maintenance”.

The messages shown on this page are examples. They may differ depending on whether they refer to compartment  or .

The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.

Problem solving guide

Problems with TwinDos

Problem Possible cause and remedy

There are dark specks in the liquid detergent.

No detergent and/or fabric softener was dispensed.

Mould has developed in the detergent.  Pour the liquid detergent out of the container and

then clean the container thoroughly.

Automatic dispensing has not been activated.  Touch the TwinDos sensor before running the next

programme.

Automatic dispensing will be activated.

No detergent/fabric softener was dispensed although automatic dispensing was activated.

 Try again.  If detergent is still not dispensed, call Miele.

Problem solving guide

General problems with the washing machine

Problem Possible cause and remedy

The washing machine smells.

The machine shakes during the spin cycle.

The laundry has not been spun properly and the laundry is still wet.

The pump makes strange noises.

The interior drum lighting does not come on.

Hygiene info was ignored. A programme using a temperature above 60°C has not been run for a long period of time.

 In order to prevent bacteria and unpleasant odours

building up in the machine, run the Clean machine programme using the Miele IntenseClean washing machine cleaner or powder detergent.

The detergent dispenser drawer was left closed after washing.

 Leave the detergent dispenser drawer slightly

open to allow it to dry.

The machine feet are not level.  Level the machine and adjust the feet correctly.

The machine detected an imbalance during the final spin and reduced the spin speed automatically.

 Include both large and small items in the load as

this will give better distribution.

This is not a fault. These slurping noises occur at the end of the pump sequence as a normal part of operation.

The drum lighting will go out automatically after five minutes.

 Open the pull-down menu from the overview menu

and then touch the sensor.

The drum lighting is faulty.  Call Miele.

Problem solving guide

General problems with the washing machine

Problem Possible cause and remedy

Large amounts of detergent residue remain in the detergent dispenser drawer.

Fabric softener is not completely dispensed or too much water remains in the  compartment.

At the end of the programme there is still liquid in the capsule.

There is water next to the capsule in the fabric softener compartment.

The display is dark. The display has switched off automatically to save

The water pressure is too low.

 Clean the filter in the water inlet.  It may be useful to select the Water plus Extra.

Powder detergent used with water softeners can be sticky.

 Clean the detergent dispenser drawer and in future

add washing powder and then add the water softener.

The siphon tube is not correctly positioned, or is clogged up.

 Clean the siphon (see “Cleaning and care -

Cleaning the detergent dispenser drawer”).

The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.

 Clean the small pipe.

This is not a fault. For technical reasons, a small amount of water will remain in the capsule.

CapDosing was not activated or an empty capsule was

not removed at the end of the last wash programme.  Make sure that you remember to activate

CapDosing the next time you insert a capsule.

 Remove and dispose of the empty capsule at the

end of each programme.

The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.

 Clean the small pipe.

energy (Standby mode).  Press any button. Standby comes to an end.

Problem solving guide

An unsatisfactory wash result

Problem Possible cause and remedy

Liquid detergent does not give the required result.

White residues which look like powder detergent are seen on dark textiles after washing.

Grey, greasy particles cling to washed laundry.

Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.

 Use the Miele 2 Phase System. The targeted

addition of UltraPhase 2 during the wash process removes stains effectively.

 Use a general purpose powder detergent

containing a bleaching agent.

The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry.

 Try and brush off the residues with a soft brush

once the laundry is dry.

 Wash dark textiles using a detergent which does

not contain zeolites. Liquid detergents usually do not contain zeolites.

 Use the Dark garments programme.

Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.

 Use more detergent or liquid detergent.  Before washing the next load, run the Clean

machine programme using the Miele IntenseClean washing machine cleaner or a powder detergent.

Problem solving guide

The door will not open

Problem Possible cause and remedy

The door cannot be pulled open during a programme.

Extra cooling

appears in the display after a programme has been cancelled.

The following appears in the display:  The door lock is jammed.

Call Miele.

The drum is locked during a programme.  Touch the Start/Stop sensor to cancel the

programme.

The programme is cancelled, the door unlocks and you can pull it open.

There is still water in the drum and the machine is unable to drain.

 Clean the drain filter and the drain pump as

described in “Opening the door in the event of a blocked drain outlet and/or power cut”.

For safety reasons, the door cannot be opened if the suds temperature is higher than 55°C.

 Wait until the temperature in the drum has

decreased and the message has gone out in the display.

The door lock has jammed.  Call Miele.

Problem solving guide

Opening the door in the event of a blocked drain outlet and/ or power cut

 Switch off the washing machine.

 Open the drain pump access panel.

Blocked drain outlet

If the drain outlet is blocked, a larger quantity of water can remain in the washing machine.

 Slowly unscrew the filters until water

runs out. Be careful not to release too much water at once. If the flow of water is too strong, some water can seep into the machine base and activate the water protection float switch. This will prevent the machine from functioning.

 To interrupt the flow of water, tighten

the filters again.

Once the flow of water ceases:

 Risk of scalding due to hot suds.

Escaping suds will be hot if laundry has been washed at high temperatures!

Carefully allow all suds to drain off.

Procedure for draining the machine

When removing the drain filter, do not remove it completely.

 Place a suitable container under the

access panel, e.g. a universal oven tray.

 Remove the filters completely.

 Clean the filters thoroughly.  Remove any foreign objects (e.g.,

buttons, coins etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely.

Problem solving guide

Opening the door

 Danger of injury due to rotating

drum! Reaching into a moving drum is

extremely dangerous. Danger of injury!

Always make sure that the drum is stationary before reaching in to remove laundry.

 Replace the filters correctly (on the

right and left) and tighten them.

 Close the drain pump access panel.

 Risk of water damage.

Make sure the drain filters are securely tightened. Otherwise there is a risk of water leakage during use.

Replace the drain filters correctly and tighten them securely.

 Use a screwdriver to unlock the door

of the machine as shown.

 Pull open the door.

Service

Contact in case of fault

In the event of any faults which you cannot remedy yourself, please contact Miele.

Contact information for Miele can be found at the end of this booklet.

Please quote the model and serial number of your appliance when contacting Miele. This information can be found on the data plate.

The data plate is found above the porthole glass when the door is opened.

Optional accessories

Optional spare parts and accessories for this washing machine are available from Miele.

Warranty

The manufacturer's warranty for this appliance is 2years.

For further information, please refer to your warranty booklet.

Front view

Installation and connection

Cold and hot water inlet hoses (pressure-proof to 7000kPa)

Electrical connection

Flexible drain hose (with detachable swivel elbow)

Control panel

Detergent dispenser drawer

Door

Access to filters, pumps and emergency release

Access panel for TwinDos cartridges

Four height-adjustable feet

Installation and connection

Rear view

Drain hose

Transport clips for inlet and drain hoses and mains connection cable

Electrical connection

Protruding lid for holding when moving the machine

Cold water inlet hose with Waterproof system

Hot water inlet hose with Waterproof system

Safety caps for transit bars

Transport clips for inlet and drain hoses and for storing transit bars when not in use

Installation and connection

Installation surface

A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.

Please note:  The machine must be level and

securely positioned.

 To avoid vibrations during spinning,

the machine should not be installed on soft floor coverings.

If installing on a wooden joist floor:  Install the machine on a plywood

base (at least 59x52x3cm). The base should span several joists and be bolted to the joists and not only to the floorboards. Check for the presence of pipes and cables first.

Useful tip: If possible, install the machine in a corner. This is usually the most stable part of the floor.

Transporting the washing machine to its installation site

 Danger of injury due to

unsecured lid. Make sure the fixings at the back of

the lid are secure. They may become brittle due to external circumstances. There is a danger of the lid being pulled off when carrying the appliance.

Before carrying the appliance, check that the lid is secure where it protrudes at the back.

 Carry the washing machine by the

front feet and by the lid where it protrudes at the back of the appliance.

Removing the transit bars

 Remove the left and right covers.

1. Pull off the transit bar covers and

2. then use a screwdriver to release the catches at the top and bottom.

Installation and connection

 Using the spanner supplied, turn the

left-hand transit bar 90°, then

 withdraw the transit bar.

 Turn the right-hand transit bar 90°,

then

 withdraw the transit bar.

 Risk of injury from sharp edges.

There is a risk of injury from reaching into holes that are not covered.

To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed!

 Fit the stoppers onto the two holes.

Installation and connection

 Secure the transit bars to the back of

the washing machine. Make sure that the top catch is located above the holder.

 Risk of damage from incorrect

transport. The washing machine may become

damaged if moved without the transit bars in place.

Keep the transit bars in a safe place. Fit them again if the machine is to be moved (e.g. when moving house).

Refitting the transit bars

Refitting is carried out by reversing the procedure.

Installation and connection

Levelling the machine

The washing machine must stand perfectly level on all four feet to ensure safe and proper operation.

Incorrect installation may increase electricity and water consumption and may cause the machine to move about.

Screwing out and adjusting the feet

The four adjustable screw feet are used for levelling the washing machine. All four feet are screwed in when the appliance is delivered.

 Using the spanner supplied, turn

counter nut 2 in a clockwise direction. Then turn counter nut 2 together with foot 1 to unscrew.

 Use a spirit level to check that the

washing machine is standing level.

 Hold foot 1 securely with a pipe

wrench. Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing.

 Risk of damage due to

incorrectly aligned washing machine. There is a danger of the washing

machine moving about if the feet are not secured.

Turn all four counter nuts for the feet until they sit firmly up against the housing. Please also check this for the feet which did not need adjustment.

Installation and connection

Installing under a continuous worktop

 Risk of electric shock due to

exposed cables. There is a risk of coming into contact

with live parts while the lid is removed.

Do not remove the washing machine lid.

This washing machine (with lid intact) can be pushed under a worktop if there is space to do so.

Washer and dryer stack

A Miele tumble dryer can be stacked with the washing machine. The appropriate “WTV” stacking kit* to match your tumble dryer is required.

All parts marked * are available from Miele.

Please note the following:

a = at least 2cm

b = WTV without drawer: 172cm

WTV with drawer: 181cm

c = 68cm

Installation and connection

The Miele water protection system

The Miele water protection system protects all parts of the washing machine and surrounds from water damage.

The system consists of three main components:

– the inlet hose

– the electronic unit and drainage and

overflow protection

– the drain hose

The Waterproof system (WPS)

Two solenoid valves

Double-skinned inlet hose

Sump

Float switch

Electronic unit

Drain pump

The inlet hoses

– The casing on the inlet hoses

contains two solenoid valves , which cut off the water intake directly at the tap. These valves provide twofold protection. In the event that one of the valves is faulty, the other valve will cut off the water intake. Blocking the water intake at the tap means that the inlet hoses are only under pressure whilst water is being taken into the machine. For the remainder of the time, pressure on the inlet hoses is negligible.

– Protection against the solenoid

valves bursting. The solenoid valves are pressure tested to between 7000kPa and 10000kPa against bursting.

– The double-skinned inlet hoses 

have a pressure-resistant inner hose and a protective sleeve. Any leaking water is fed into the sump  through this protective sleeve. A float switch  closes the solenoid valves, preventing any more water flowing into the machine and water in the suds container is pumped away.

Installation and connection

The electronic unit  and drainage and overflow protection

– Drainage protection

Any leaking water is collected in the sump  in the base of the machine. A float switch  closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pumped away.

– Overflow protection

If the water level exceeds a certain level, the drain pump  switches in and pumps the excess water away in a controlled manner. Should the water level rise repeatedly in an uncontrolled way, the drain pump  will switch on continuously, the washing machine will indicate that there is a fault and a tone will sound.

Drain hose

The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely.

Connection to the water supply

 Risk of electric shock!

There are electrical wires in the water inlet hose.

The inlet hose must not be connected in an area subject to spray water, e.g. in a bathroom or shower room.

The casing on the water inlet hose must not get wet.

The protective sleeve must not be damaged or kinked.

Installation and connection

The washing machine must be connected to a mains water supply in accordance with current local and national safety regulations.

IMPORTANT Australia and New Zealand

This appliance must be installed according to AS/NZS 3500.1. Backflow prevention is already integrated in the appliance.

The flow pressure must amount to a minimum of 100kPa (1bar) and must not exceed an overpressure of 1000kPa (10bar). If it is higher than 1000kPa, a pressure reduction valve must be installed.

Connection to the mains water supply should incorporate a water tap with a ¾" threaded union. If this is not available, only a qualified installer may connect the washing machine to the mains water supply.

Maintenance

Only use a Miele Waterproof system hose should you need a replacement.

 Damage caused by dirty water.

This washing machine has a filter in the hose connection to the casing to protect the solenoid valve.

This filter must not be removed.

The connection point is subject to mains water pressure.

Turn on the tap slowly and check for leaks. Correct the position of the washer and union if necessary.

Installation and connection

This washing machine can be operated with cold mains water and/or hot water.

 Damage caused by incorrect

water connection. Connection to hot water only is not

permitted. The washing machine requires a cold water connection when operating with hot water in order to control the temperature of the wash water.

Always connect the washing machine to cold mains water.

Programming the washing machine for hot water operation is described in “Settings - Water intake”.

Markings on the water inlet hoses

Cold water (cold mains water)

= Silver label

Cold water (default setting)

The washing machine will be operated with cold mains water only.

The other inlet hose is secured to the back of the washing machine.

Hot water

– The preferred temperature is 55°C.

The temperature must not not exceed 60°C. Consult a qualified plumber if the temperature exceeds 60°C.

– You can heat up your water with

cheaper, primary energy sources, e.g. gas, solar power, oil.

– Before connecting to the mains water

tap, check that the outflow of cold water does not exceed 5litres. Each additional litre of cold water reduces the energy efficiency.

– If the hot water tap is turned off for

some time, the washing machine will automatically switch to the cold water connection. This safety measure is not intended for the permanent operation of the appliance. The washing machine continues to wash using hot water operation, but washing results are worsened.

Hot water or alternative water supply

= Red label

Installation and connection

Drainage

The suds are drained through a drain pump with a 1m delivery head. For the water to drain freely, the hose must be installed free of kinks. If required, the hose can be extended to a length of up to 5m. The necessary parts can be purchased from Miele.

For a delivery head of more than 1m (up to a max. of 1.8m) a replacement drain pump will need to be fitted. Please contact Miele for advice. For a delivery head of 1.8 m the hose can be extended to a length of up to 2.5 m. The necessary parts can be purchased from Miele.

Drain hose connection options

1. Directed into a sink or basin.

Please note:

– Hook the hose over the edge and

secure it.

– Make sure that the water can drain

away freely without hindrance. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine.

2. Connected securely to a plastic drain pipe with a rubber nipple (there is no need to use a siphon).

Please note:

Adapter

Nut

Hose clip

End of the hose

 Fit the adapter  to the sink drain

outlet using the nut .

 Attach the end of the hose  to the

adapter .

 Use a screwdriver to tighten the hose

clip  up close to the nut.

3. Connected securely to a floor drain (gully).

4. Connected securely to a standpipe.

Installation and connection

Electrical connection

The washing machine is supplied with a mains cable with moulded plug ready for connection to a switched socket.

 Risk of fire from overheating!

Connecting the washing machine to a multi-socket plug adapter or to an extension lead can overload the cable.

Do not use an extension lead or multi-socket plug adapter.

The socket must be easily accessible after the machine has been installed.

All electrical work must be carried out by a suitably qualified and competent person, in strict accordance with national and local safety regulations. For extra safety, it is advisable to install a residual current device (RCD) with a trip current of 30mA. Ensure power is not supplied to the appliance until after the installation has been completed. Connection should be made via a suitable switched socket.

WARNING: THIS APPLIANCE MUST BE EARTHED

If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from Miele). For safety reasons, such replacement may only be carried out by a qualified technician or Miele.

The data plate indicates the nominal power consumption and the appropriate fuse rating. Compare the specifications on the data plate with those of the mains electricity supply and make sure that they match.

Technical data

Height 850 mm

Width 596 mm

Depth 636 mm

Depth with door open 1.054 mm

Height for building under 850 mm

Width for building under 600 mm

Weight approx. 100 kg

Capacity 9 kg dry laundry

Voltage See data plate

Rated load See data plate

Fuse rating See data plate

Consumption data See “Consumption data”

Water flow pressure minimum 100kPa (1bar)

Water flow pressure maximum 1000kPa (10bar)

Inlet hose length 1.60m

Drain hose length 1.50m

Connection cable length 2.00m

Drain pump head height max. 1.00m

Drain pump length max. 5.00m

LEDs Class 1

Test certificates awarded See data plate

Frequency band 2.412GHz – 2.472GHz

Maximum transmission power <100mW

Power consumption when switched off 0.3 W

Power consumption when not switched off 0.3 W

Consumption data

Consumption data for the nominated energy labelling programme according to AS/NZS 2040.1 & AS/NZS 2040.2

Load Consumption data

Energy

inkWh

Cottons  9.0 kg 0.58 64 4 h 30 min

Notes for test institutes:

Detergent must be dispensed via the detergent dispenser drawer.

With the PowerWash 2.0 washing technique, during the heating phase, the temperature measured by the sensor in the suds container is higher than the actual temperature of the laundry.

The temperature measured there does not reflect the temperature of the laundry.

Water

in litres

Duration

Normal Cold

Water

Consumption data

Load Energy Water Duration Residual

kg kWh Litres h:min %

Cottons 90°C 9.0 2.60 65 2:29 50

60°C 9.0 1.45 65 2:29 50

60°C 4.5 1.10 52 2:19 50

 9.0 0.74 54 2:59 44

 4.5 0.55 49 2:59 44

40°C 9.0 1.03 75 2:39 46

40°C 4.5 0.70 52 2:29 46

 4.5 0.35 42 2:59 44

20°C 9.0 0.40 75 2:39 46

Minimum iron 30°C 4.0 0.34 52 1:59 30

Delicates 30°C 3.0 0.20 40 1:09 –

Woollens  30°C 2.0 0.23 35 0:39 –

Automatic plus 40°C 6.0 0.60 59 1:59 –

QuickPowerWash 40°C 5.0 0.75 45 0:59 –

Express 20

Shirts

40°C 3.5 0.33 30 0:20 –

60°C 2.0 0.66 40 1:31 –

moisture

Quick Extra activated

Pre-ironing Extra deactivated

For labelling parameters conforming to AS/NZS 2040.1 & AS/NZS 2040.2, please refer to the previous page of this booklet.

Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any Extras selected.

The consumption data shown in the EcoFeedback display can vary from the consumption data quoted here. The variations arise from component tolerances and on-site conditions e.g. fluctuations in the pressure of the water supply, mains voltage and fluctuations in the mains voltage.

Settings

 11:02

Controls / Display 

Settings

Network

Programme

sequence

Appliance

parameters



Installation

requirements

You can use the settings to alter the machine's electronics to suit changing requirements.

Settings can be altered at any time.

Calling up settings

 Switch on the washing machine.  Scroll to the second page in the main

menu.

 Touch the Settings sensor.

The display will change to show the Settings menu.

Selecting settings

The settings are grouped into different areas.

Changing a setting

 Change the value displayed and

confirm with OK.

or  Touch an option to select it.

An option which is selected will be highlighted orange.

The option is saved. The display will then switch to the Settings menu, or go back to the previous menu level.

Closing the Settings menu

 Touch the  sensor.

The display will then go back to the previous menu level.

 Touch the  sensor.

The display will change to show the main menu.

 Select the required area.  Scroll through the list until the setting

you want appears.

 Touch the sensor to select the setting

you require.

Settings

Controls / Display 

Language 

The display can be set to appear in one of several different languages.

The flag  after the word Language (Sprache in German) acts as a guide in case a language which is not understood has been set.

The language selected is saved.

Consumption

In this setting you can check the saved energy and water consumption values and enter the energy cost.

Options – Previous programme

the consumption for the last programme carried out.

– Total consumption

Shows the total of the energy and the total of the water used by the previous programmes.

– Set the cost

You can enter the cost for energy (electricity) and water.

Code

The code prevents the washing machine being used without your knowledge.

Options – Activate

If you activate the code, you have to enter a code after switching the washing machine on. Otherwise it cannot be operated. The factory default code is 125.

– Change

If wished, you can set a different three-digit code.

If you forget the code, only a Miele service technician can unlock the washing machine.

Important! Make a note of your new code.

– Deactivate

The washing machine is to be operated again without entering a code. This only appears if the code has been activated previously.

100

Miele WCR870WPS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Caring for the environment

Disposal of the packing material

Disposing of your old appliance

Warning and Safety instructions

Correct application

Safety with children

Technical safety

Correct use

Accessories

Operating the washing machine

Control panel

Touch display and sensor controls

Programmes Favourites MobileControl

Main menu

 Programmes

With MobileControl you can operate your washing machine remotely with the Miele@mobile App.

 Maintenance

 Settings

Examples on how to operate the appliance

Option lists

Setting numerical values

Pull-down menu

Help display

Exiting a menu

Before using for the first time

Removing the protective foil and stickers

Remove the detergent cartridges and the drain hose elbow from the drum

Miele@home

Miele@mobile App

Switching on the washing machine

1. Setting the language

2. Setting up Miele@home

3. Setting the clock format

Setting the time of day

4. Removing the transit bars

5. Commissioning TwinDos

Settings for compartment 

Settings for compartment 

Washing environmentally and economically

Energy and water consumption

Detergent consumption

When drying with a tumble dryer

EcoFeedback

2. Actual consumption

1. Estimate

1. Preparing the laundry

2. Selecting a programme

Switching on the washing machine

Selecting a programme

3. Selecting programme settings

Selecting the temperature

Selecting a spin speed

Activating TwinDos

1. Switch TwinDos on or off

2. Select the detergent

3. Select the degree of soiling.

Selecting Extras

Activating CapDosing

Stains

4. Loading the washing machine

Opening the door

Closing the door

5. Adding detergent

TwinDos

Activating TwinDos dispensing

Changing TwinDos dispensing

Deactivating TwinDos dispensing

Removing the detergent cartridges

Degree of soiling

Using other methods to remove stains

Detergent dispenser drawer

Filling with detergent

Adding fabric softener

Tips on dosing

Using detergent tablets or pods

CapDosing