To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en, AU, NZM.-Nr. 11 016 590
Contents
Caring for the environment .................................................................................. 6
Warning and Safety instructions .........................................................................7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Touch display and sensor controls........................................................................ 14
Main menu............................................................................................................. 15
Examples on how to operate the appliance.......................................................... 16
Before using for the first time ............................................................................ 18
Removing the protective foil and stickers ............................................................ 18
Machine care products........................................................................................ 111
5
Caring for the environment
Disposal of the packing
material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.
6
Warning and Safety instructions
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
This washing machine is designed for domestic use and for use in
similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.
The washing machine is not suitable for outdoor use.
It must only be used to wash garments which have been declared
suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held
liable for damage resulting from incorrect or improper use or
operation.
This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
7
Warning and Safety instructions
Safety with children
Young children must not be allowed to use this appliance.
Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.
Cleaning work may only be carried out by older children under the
supervision of an adult.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
Please observe the instructions in “Installation and connection”
and “Technical data”.
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) matches the mains electricity supply. If in any doubt,
consult a qualified electrician.
Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
8
Warning and Safety instructions
The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
Faulty components must only be replaced by genuine Miele spare
parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.
The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.
If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
9
Warning and Safety instructions
In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
– it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains circuit breaker.
The Miele Waterproof system protects from water damage
provided the following conditions have been met:
– The machine is correctly plumbed in and connected to the
electricity supply.
– If a fault or damage has been identified, the machine must be
examined by a competent person before further use, and repaired
if necessary.
The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
This washing machine is supplied with a special lamp to cope
with particular conditions (e.g. temperature, moisture, chemical
resistance, abrasion resistance and vibration). This special lamp
must only be used for the purpose for which it is intended. It is not
suitable for room lighting. Replacement lamps may only be replaced
by a Miele authorised technician.
10
Warning and Safety instructions
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
and connection - Removing the transit bars”). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
11
Warning and Safety instructions
Take care when opening the drum door after using the steam
function. There is a danger of burning due to escaping steam and
the high temperature of the surface of the drum as well as the
porthole glass. Stand back away from the machine and wait until the
steam has dissipated.
The maximum load for this washing machine is 9 kg (dry weight).
See the “Programme chart” for the maximum recommended loads
for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaler for washing machines
which is available to order online at shop.miele.com (depending on
country) or from Miele. Strictly observe the instructions on the
packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the external surfaces of the machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
12
Warning and Safety instructions
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories
Only use genuine Miele spare parts and accessories with this
appliance. If spare parts or accessories from other manufacturers
are used, this will invalidate the warranty, and Miele cannot accept
liability.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
13
Operating the washing machine
Control panel
a
sensor
Takes you back a level in a menu.
b
Touch display
c
Start/Stop sensor
Touching the Start/Stop sensor starts the selected programme or cancels a
programme that has already been started. The sensor flashes slowly as soon as
it is possible for a programme to be started and then lights up constantly after
the programme has started.
d
Optical interface
For service technicians.
e
button
For switching the washing machine on and off. To save energy, the washing
machine will switch off automatically. This occurs 15 minutes after the end of
the programme/Anti-crease phase, or after being switched on if no further
selection is made.
Touch display and sensor controls
The and Start/Stop sensors and the sensors in the display react to fingertip
contact.
The touch display can be scratched by pointed or sharp objects, e.g. pens.
Only touch the display with your fingers.
14
Operating the washing machine
11:02
ProgrammesFavouritesMobileControl
Help
11:02
Washing
assistant
MaintenanceSettings
Help
Main menu
After switching on the washing
machine, the main menu will appear in
the display.
You access all the important submenus from the main menu.
Touch the sensor at any time to
return to the main menu. Values set
previously are not saved.
Main menu page 1
You can scroll to the second page of
the main menu by swiping your finger
across the display.
Programmes
For selecting the wash programme.
Favourites
You can save up to 12 of your own
customised wash programmes (see
“Favourite programmes”).
MobileControl
With MobileControl you can operate your
washing machine remotely with the
Miele@mobile App.
TheRemote control setting must be
switched on.
Touch theMobileControl sensor control
and follow the instructions in the
display.
Washing assistant
The Washing assistant guides you step
by step so that you can select the
optimum wash programme for your
laundry (see “Washing assistant”).
Main menu page 2
Maintenance
Maintenance options for the TwinDos
system and theClean machine
programme are located in the
Maintenance menu (see “Cleaning and
care”).
Settings
You can alter the washing machine's
electronics to suit changing
requirements in the Settings menu (see
“Settings”).
15
Operating the washing machine
11:02
2:39
2:59
1:59
1:09h
hh
h
Cottons
CottonsDelicates
Minimum iron
Programmes
Help
11:02
Quick
Eco
Water plus
Extra rinse
Extras
OK
Examples on how to operate
the appliance
Option lists
Programme menu (single option list)
You can scroll to the right or the left by
swiping your finger across the screen.
To do this, place your finger on the
touch display and swipe it in the
direction you want.
The orange bar under the pictures
shows that there are further options to
choose from.
Touch a programme name to select the
wash programme.
The display will change to the standard
display for that programme.
Extras menu (multiple selection)
You can scroll to the right or the left by
swiping your finger across the screen.
To do this, place your finger on the
touch display and swipe it in the
direction you want.
The orange bar under the pictures
shows that there are further options to
choose from.
Touch one or several Extras to select it/
them.
Currently selected Extras are marked
orange.
To deselect an Extra, simply touch the
Extra again.
Use the OK sensor to activate all
selected Extras.
16
Operating the washing machine
12 00
11 59
10 58
13 01
14 02
Clock display
OK
11:02
40 °C1600
1:57
Cottons
h
Overview
TemperatureSpin speed
TwinDosExtras
not selectednot selected
Timer Save
rpm
Setting numerical values
You can set numerical values in some
menus.
Enter the numbers by swiping upwards
or downwards. Place your finger on the
number that you want to change and
move your finger in the direction you
want. Use the OK sensor to accept all
set numerical values.
Useful tip: Briefly touching a number
will bring up the numerical keypad.
Once a valid number has been entered,
the OK sensor will be highlighted green.
Pull-down menu
The pull-down menu can be used to
display information, e.g. about a wash
programme.
Touch the top edge of the screen in the
middle and drag down with your finger.
Help display
With some menus Help appears along
the bottom line of the display.
Touch the Helpsensor to display the
text.
Touch the Closesensor to return to
the previous screen.
Exiting a menu
Touch the sensor to return to the
previous screen.
Entries made before this which have not
been confirmed withOK will not be
saved.
17
Before using for the first time
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
See “Installation and connection”.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Removing the protective foil
and stickers
Remove:
– the protective foil from the door
– any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Remove the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges and the
elbow piece out of the drum.
18
Shut the door with a gentle swing.
Before using for the first time
Miele@home
Your washing machine is equipped
with an integrated Wi-Fi module.
In order to use it you need:
– a Wi-Fi network
– the Miele@mobile App
– a Miele user account. The user
account can be created via the
Miele@mobile App.
The Miele@mobile App will guide you
as you connect your washing machine
to your home Wi-Fi network.
Once your washing machine is
connected to your Wi-Fi network, you
can use the App, for example, to carry
out the following activities:
– Operate your washing machine
remotely
– Access information about the
operating status of your washing
machine
Miele@mobile App
You can download the Miele@mobile
App from the Apple App Store® or the
Google Play Store™ free of charge (only
functional in selected countries).
– Access information about a
programme sequence on your
washing machine
Connecting your washing machine to
your Wi-Fi network will increase energy
consumption, even when the washing
machine is switched off.
Before installing the washing
machine in its final location, ensure
the signal strength is sufficient for
your Wi-Fi network.
19
Before using for the first time
english (AU)
Language
english (CA)
english (GB)
english (US)
español
français (F)
OK
Skip
Continue
Set up "Miele@home"?
via WPSvia App
Which connection method do you
want to use?
Switching on the washing
machine
Press the button.
The welcome screen will light up.
The display will guide you through the
6steps of the initial commissioning
process.
1. Setting the language
You will be asked to select the language
you require for the display. It is possible
to change the language at any time via
the Settings menu.
Scroll to the left or the right until the
language you want appears.
2. Setting up Miele@home
To set up Miele@home now: touch
the Continue sensor.
Useful tip: To postpone set-up until
later: touch the Skip sensor. The
following message will then appear in
the display:
It is possible to set up later in "Settings" /
"Miele@home".
Confirm with OK.
Touch the sensor for the language
you want.
The selected language will be
highlighted in orange and the display
will change to the menu for setting up
Miele@home.
20
Select the connection method you
wish to use.
You will then be guided by the display
and the Miele@mobile App.
Before using for the first time
12 00
11 59
10 58
13 01
14 02
Clock display
OK
3. Setting the clock format
The time of day display can be in 12 h
or 24 h clock format.
Select the clock format you want and
confirm this with the OK sensor.
The display will then bring up the
screen for setting the time of day.
Setting the time of day
This message only appears if the
washing machine has not yet been
connected to a Wi-Fi network.
The time of day is set automatically if
connection is established with a Wi-Fi
network.
4. Removing the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation and connection”.
Confirm that the transit bars have
been removed with the OKsensor.
The following message appears in the
display:
Remove transit bars and observe
"Warning and Safety instructions" and
"Before using for the first time" in the
operating instructions.
Confirm the message with the OK
sensor.
The display will then change to the
screen for setting up TwinDos.
Place your finger on the number that
you want to change and move your
finger in the direction you want.
Confirm with the OK sensor.
21
Before using for the first time
SkipContinue
Set up "TwinDos"?
No agent
Agent for comp.
Miele
UltraPhase 1
Universal
detergent
Colour
detergent
Delicates
detergent
Delicates/
Woollens
OK
11:02
48
47
46
49
50
Dosage for comp.
ml
OK
11:02
5. Commissioning TwinDos
Touch the Continue sensor to set up
TwinDos straight away.
Useful tip: To postpone set-up until
later: touch the Skip sensor. The
following message will then appear in
the display:
It is possible to set up later in "Settings" /
"TwinDos".
Confirm with OK.
Settings for compartment
The procedure below describes the
procedure for Miele UltraPhase1 and
Miele UltraPhase2. The procedure for
other detergents is similar.
The following message will then appear
in the display:
Please enter the dosing recommendation
of your detergent for a wash with normal
soiling. Take note of your water hardness
level.
The dispensing quantity for
UltraPhase1 for (hardness rangeI) is preset.
Confirm the preset value with the OK
sensor, or change the value.
UltraPhase1
Hardness level I48 ml
Hardness level II60 ml
Hardness level III72 ml
Touch the Miele UltraPhase 1 sensor.
22
The following appears in the display:
Insert container
Before using for the first time
Remove the foil from the detergent
cartridge.
Open the access panel for TwinDos.
Push the UltraPhase1 detergent
cartridge into compartment1 until it
locks into position.
The following message will appear in
the display:
Now enter the settings for UltraPhase 2.
23
Before using for the first time
36
35
34
37
38
Dosage for comp.
ml
11:02
OK
Settings for compartment
The dispensing quantity for
UltraPhase2 for (hardness rangeI) is preset.
Confirm the preset value with the OK
sensor, or change the value.
UltraPhase2
Hardness level I36 ml
Hardness level II45 ml
Hardness level III54 ml
The following appears in the display:
Insert container
Push the UltraPhase2 detergent
cartridge into compartment2 until it
locks into position.
When the cartridge is pushed in, the
display message switches to:
"TwinDos" is set up. Changes can be
made in "Settings" / "TwinDos".
Confirm with the OK sensor.
Close the TwinDos access panel.
The display changes to the calibration
programme.
Remove the foil from the detergent
cartridge.
24
6. Starting the calibration
11:02
90 °C1600
1:57
Cottons
h
Overview
TemperatureSpin speed
TwinDosExtras
not selectedWhites
Timer Save
rpm
programme
For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this, the Cottons programme
must be run without laundry and
without detergent.
No other programmes can be started
until calibration has been carried out.
The following message appears in the
display:
Turn on the tap and run the Cottons 90°C
programme without any laundry
Confirm with the OK sensor.
The display will then change to the
standard display for the Cottons
programme.
Before using for the first time
Reach under the door grip and pull
the door open.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open
door is also a danger to pets and
children.
Switch the washing machine off with
the control.
Touch the Start/Stop sensor.
The calibration programme is started. It
will take approximately 2hours.
At the end of the programme the
following message will appear in the
display:
Set-up completed
25
Washing environmentally and economically
Energy and water consumption
– To get the most out of your machine,
load the maximum dry load for the
programme you are using.
The energy and water consumption
will be the lowest in relation to the
size of the load.
– When smaller amounts of laundry are
washed, the Auto load control system
will reduce the amount of water and
energy used.
– Use the Express20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
– Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
Detergent consumption
– For precise dispensing, use
automatic detergent dispensing.
– Adjust the dosage to the degree of
soiling of the laundry.
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
When drying with a tumble
dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
The washing machine reminds you to
do so with the following message in
the display: Hygiene info: Select
"Maintenance" and start the "Clean
machine" programme..
– Use the hot water connection to save
energy.
26
Washing environmentally and economically
11:02
40 °C1600
1:57
Cottons
h
Overview
TemperatureSpin speed
TwinDosExtras
not selectednot selected
Timer Save
rpm
EcoFeedback
You can view information about the
energy and water consumption of your
washing machine with the pull-down
menu.
The following information will appear in
the display:
– An estimate of the energy and water
consumption before the programme
begins.
– The actual energy and water
consumption during the programme
or at the end of the programme.
Open the pull-down menu.
2. Actual consumption
You can view the actual amount of
energy and water used by a
programme both during and at the
end of the programme.
The costs can also be displayed. See
“Settings - Consumption” for more
detailed information on costs.
The consumption will alter as the
programme progresses.
If the door is opened or the appliance
has switched off automatically at the
end of the programme, the data will
revert to the estimated consumption.
Useful tip: You can view the
consumption data for the last wash
programme and for total consumption
(see “Settings - Consumption”).
1. Estimate
The estimated energy and water
consumption levels will be displayed
as a bar chart on the right-hand side.
The more bars visible, the higher the
energy or water consumption.
The estimate will vary depending on the
wash programme, temperature and any
Extras selected.
27
1. Preparing the laundry
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sorting the laundry
Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Useful tip: Dark textiles often contain
excess dye and should be washed
separately several times before being
included in a mixed load. Always wash
white and coloured items separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Useful tip: Stains (e.g. blood, egg,
coffee, tea) can be pre-treated using
some handy tricks which can be found
in the Miele guide to laundry care.
Please contact Miele to obtain a copy
of this booklet.