Miele PWM 307 CC Operating instructions

Operating and installation instructions
Washing machine
To avoid the risk of accidents or damage to the machine, it is essen- tial to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 11 713 010
Contents
Caring for the environment .............................................................................. 6
Warning and safety instructions ...................................................................... 7
Operating the washing machine ...................................................................... 15
Control panel....................................................................................................... 15
Symbols on the control panel ............................................................................. 16
Symbols in the display ........................................................................................ 17
Sensor controls and touch display with sensor controls .................................... 18
Standard menu.................................................................................................... 18
Examples of how to operate the appliance......................................................... 19
Before using for the first time .......................................................................... 20
Washing environmentally and economically .................................................. 24
Detergent............................................................................................................. 24
1. Preparing the laundry.................................................................................... 25
2. Loading the washing machine ..................................................................... 26
3. Selecting a programme and settings .......................................................... 27
4. Adding detergent........................................................................................... 29
5. Starting the programme – end of the programme ..................................... 31
Delay start .......................................................................................................... 32
Programme chart .............................................................................................. 33
Special features in the programme sequence................................................ 35
Spinning .............................................................................................................. 35
Anti-crease .......................................................................................................... 35
Changing the programme sequence............................................................... 36
Changing a programme....................................................................................... 36
Cancelling a programme ..................................................................................... 36
Switching on the washing machine after an interruption to the power supply ... 36
Adding or removing laundry ................................................................................ 37
Detergent ........................................................................................................... 38
The correct detergent.......................................................................................... 38
Recommended detergents in accordance with Directive (EU) No.
1015/2010 ...................................................................................................... 38
Contents
Cleaning and care ............................................................................................. 39
Cleaning the casing and fascia panel ................................................................. 39
Cleaning the detergent drawer............................................................................ 39
Cleaning the drum, suds container and drainage system................................... 41
Cleaning the water inlet filters ............................................................................. 41
Problem solving guide ...................................................................................... 42
The wash programme does not start .................................................................. 42
Programme cancellation and error message....................................................... 43
A fault message appears in the display .............................................................. 44
An unsatisfactory wash result ............................................................................. 45
General problems................................................................................................ 46
The door will not open......................................................................................... 48
Opening the door in the event of a blocked drain outlet and/or power cut ........ 49
Miele Service ..................................................................................................... 51
Contact in case of malfunction ........................................................................... 51
EPREL database ................................................................................................. 51
Optional accessories........................................................................................... 51
Installation.......................................................................................................... 52
Front view............................................................................................................ 52
Rear view............................................................................................................. 53
Installation locations............................................................................................ 54
Installation notes ................................................................................................. 54
Transporting the washing machine to its installation site.................................... 55
Installation surface .............................................................................................. 56
Removal of transit bars ....................................................................................... 56
Fitting the transit bars ......................................................................................... 58
Levelling the washing machine ........................................................................... 59
Holding bracket for plinth .............................................................................. 60
External control equipment ................................................................................. 62
Payment system............................................................................................. 62
Water connection ................................................................................................ 63
Cold water connection .................................................................................. 63
Drainage .............................................................................................................. 64
Drain pump..................................................................................................... 64
Electrical connection ........................................................................................... 65
Technical data.................................................................................................... 67
Conformity declaration........................................................................................ 68
Contents
Consumption data............................................................................................. 69
Supervisor level ................................................................................................. 70
Code-based access ............................................................................................ 70
Changing the code.............................................................................................. 70
Opening the Supervisor level .............................................................................. 70
Exiting the Supervisor level ................................................................................. 70
Language............................................................................................................. 71
Brightness ........................................................................................................... 71
Clock display....................................................................................................... 71
Finish tone volume .............................................................................................. 71
Keypad tone volume ........................................................................................... 71
Welcome tone volume......................................................................................... 71
Fault alarm........................................................................................................... 71
Memory ............................................................................................................... 71
Anti-crease .......................................................................................................... 72
Suds cooling........................................................................................................ 72
"Display" switch-off status.................................................................................. 72
Delay start ........................................................................................................... 73
Programme name................................................................................................ 73
Visibility parameters ............................................................................................ 73
Pre-wash water ................................................................................................... 74
Main wash water ................................................................................................. 74
First rinse water................................................................................................... 74
Final rinse water .................................................................................................. 74
Low water pressure............................................................................................. 75
Water level Cottons............................................................................................. 75
Water level Minimum iron.................................................................................... 75
Cottons Pre-wash temp ...................................................................................... 75
Wash time Pre-wash ........................................................................................... 75
Wash time Cottons.............................................................................................. 76
Wash time Minimum iron..................................................................................... 76
Pre-rinse Cottons ................................................................................................ 76
Pre-rinse Minimum iron ....................................................................................... 76
Pre-wash Cottons/Min. iron ................................................................................ 76
Cottons rinses ..................................................................................................... 76
Min. iron rinses .................................................................................................... 76
Temp reduction.................................................................................................... 77
Auto load control................................................................................................. 77
COM module selection........................................................................................ 77
WiFi/LAN ............................................................................................................. 77
Network time ....................................................................................................... 78
Contents
Remote................................................................................................................ 78
RemoteUpdate .................................................................................................... 79
SmartGrid ............................................................................................................ 79
Alternating current............................................................................................... 79
Heating ................................................................................................................ 79
Legal information................................................................................................. 80
Copyrights and licences for operator and control software ........................... 80
Payment system.................................................................................................. 80
Settings for payment systems........................................................................ 80
Feedback signal to pay system...................................................................... 81
Payment system lock ..................................................................................... 81
FOC programmes........................................................................................... 82
Delete paid signal........................................................................................... 82
Debounce time ............................................................................................... 82

Caring for the environment

Disposal of the packing mater­ial
The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.
Recycling the packaging reduces the use of raw materials in the manufactur­ing process and also reduces the amount of waste in landfill sites.
Disposing of your old appli­ance
Electrical and electronic appliances of­ten contain valuable materials. They also contain specific materials, com­pounds and components, which were essential for their correct function and safety. These could be hazardous to hu­man health and to the environment if disposed of with your domestic waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with your household waste.
Please dispose of it at your local com­munity waste collection / recycling centre for electrical and electronic ap­pliances, or contact your dealer or Miele for advice. You are also respons­ible for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

Warning and safety instructions

This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to per­sonal injury and damage to property.
Read the operating instructions carefully before using the washing machine. They contain important information on safety, installa­tion, use and maintenance. This prevents both personal injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and strongly advises that you read and follow the instructions in the chapter on installing the washing machine as well as the safety in­structions and warnings.
Miele cannot be held liable for damage caused by non-compliance with these instructions.
Keep these operating instructions in a safe place and pass them on to any future owner.
When instructing other people how to use the washing machine, they must be made aware of these safety and warning instruc­tions.

Appropriate use

The washing machine is only suitable for washing fabrics with a
care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation of the machine.
This washing machine must be used as described in the operating
instructions and must be checked on a regular basis to make sure it is functioning correctly. Maintenance must be carried out when ne­cessary.
The washing machine is not suitable for outdoor use.This washing machine may also be operated in public areas.
Warning and safety instructions
This washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the con­sequences of incorrect operation.
Children under the age of 8 must not be allowed near the washing
machine unless they are constantly supervised.
Children over the age of 8 may only use the washing machine
without supervision if its operation has been clearly explained to them and they are able to use it safely. Children must be able to un­derstand and recognise the possible dangers caused by incorrect operation.
Children may not carry out cleaning or maintenance on the wash-
ing machine unsupervised.
Always supervise any children in the vicinity of the washing ma-
chine. Never allow children to play with the washing machine.
Warning and safety instructions

Technical safety

Before setting up the washing machine, check it for any externally
visible damage. Do not set up or use a damaged washing machine.
The electrical safety of the washing machine can only be guaran-
teed when correctly earthed. It is most important that this basic safety requirement is tested and in case of any doubt the on-site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system.
Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele approved service technician, otherwise any subsequent damage will not be covered by the war­ranty.
Do not make any alterations to the machine, unless authorised to
do so by Miele.
The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault:
- switch off at the wall and disconnect the plug from the socket, or
- disconnect the fuse at the mains circuit board, or
- unscrew the on-site screw-in fuse.
See “Installation – Electrical connection”.
Warning and safety instructions
If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from danger.
The washing machine must only be connected to the on-site wa-
ter supply using a new hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear. Replace it in good time to avoid the risk of leaks and subsequent damage.
Faulty components must only be replaced by genuine Miele ori-
ginal spare parts. Miele can only guarantee the safety standards of the machine when Miele replacement parts are used.
For reasons of safety, do not connect the machine to the mains
electricity supply by an extension lead, multi-socket adapter, or sim­ilar. These can overheat and are a fire hazard.
In the case of commercial use, all relevant national provisions and
regulations (DGUV in Germany) relating to accident insurance are ap­plicable to this machine. It is recommended to carry out testing in accordance with national regulations (e.g. the regulatory framework described in DGUV100-500/Chapter 2.6/Section 4). The test book required for the documentation is available from Miele.
The machine must not be used in a non-stationary location (e.g.
on a ship).
Please observe the instructions in “Installation” and “Technical
data”.
If the washing machine is equipped with an electrical plug con-
nection, it must be easily accessible after installation so that the ma­chine can be disconnected from the electricity supply if necessary.
10
Warning and safety instructions
If the appliance is hard wired, an on-site all pole circuit breaker
must always be accessible to disconnect the washing machine from the mains.
Reliable and safe operation of this washing machine can only be
assured if it has been correctly connected to the mains electricity supply.
While the washing machine is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.

Correct use

The maximum dry laundry weight is 7.0kg. The maximum recom-
mended loads for individual programmes are given in the Programme chart.
Do not install your washing machine in a room where temperat-
ures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperat­ures below freezing point.
Before using the machine for the first time, check that the transit
bars at the rear of the washing machine have been removed (see “In­stallation – Removing transit bars”). During spinning, transit bars which are still in place may result in damage to both the machine and adjacent furniture or appliances.
Close the stopcock if the machine is to be left for any length of
time (e.g. while on holiday), especially if there is no floor drain (gully) in the immediate vicinity.
11
Warning and safety instructions
Danger of flooding! If hooking the drain hose into a wash basin,
check that the water can drain off quickly enough to prevent the sink from overflowing. Hook the hose over the edge and secure. If the hose is unsecured, the force of the water flowing out of it can dis­lodge it from the basin.
Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-
per clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds con­tainer, drum). Damaged components can damage the laundry.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale it, only use special non-corrosive descaling agents and strictly ob­serve the instructions on the packaging. Special descaling agent is available from your Miele dealer or from Miele Service. Strictly ob­serve the instructions for the descaling agent.
For textiles that have been treated with solvent-based detergents,
always check whether they can be washed in a washing machine. To check whether this is possible, refer to safety notes, information con­cerning the product's environmental properties, and other informa­tion.
Never use solvent based detergents, e.g. those containing ben-
zine, in this machine. Doing so may result in damage to component parts and create toxic fumes. Risk of fire and explosion.
Benzine, petrol, paraffin, or any easily flammable liquid must not
be stored or used near the machine. Risk of fire and explosion
12
Warning and safety instructions
Only use dyes suitable for use in a washing machine. Always ob-
serve the manufacturer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in this washing machine.
Avoid contact between stainless steel surfaces (front, lid, casing)
and liquid detergents or disinfecting agents which contain chlorine or sodium hypochlorite. These agents can have a corrosive effect on stainless steel. Aggressive vapours containing chlorine can also be corrosive. Do not store open containers of these agents near the ma­chine.
Do not use a pressure washer or hose to clean the washing ma-
chine.
It is particularly important to observe manufacturer's instructions
when using a combination of cleaning agents and special application products. Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions.
If detergent has come into contact with the eyes, rinse out imme-
diately with plenty of lukewarm water. If detergent has accidentally been ingested, seek medical advice immediately. People with dam­aged or sensitive skin should avoid contact with detergent.
When adding or removing laundry during the main wash, your skin
may come into contact with detergent, particularly if the detergent is dispensed externally. Take care when placing your hands inside the drum. If suds have come into contact with the skin, rinse off immedi­ately with lukewarm water.
13
Warning and safety instructions

Accessories

Only use original Miele accessories. If other parts are used, war-
ranty, performance and product liability claims will be invalidated.
Miele tumble dryers and Miele washing machines can be installed
as a washer-dryer stack. This requires a Miele washer-dryer stacking kit which can be purchased separately. Please ensure that the washer-dryer connection kit is suitable for the Miele tumble dryer and the Miele washing machine.
If installing the machine on a Miele plinth (available as an optional
accessory), please make sure you order the correct one for this washing machine.
Miele will guarantee to supply functional spare parts for a min-
imum of 10years and up to 15years following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance with these warning and safety instructions.
14

Control panel

Operating the washing machine

a
Language sensor control For selecting the current user lan­guage. The system language is displayed again at the end of the programme.
b
Touch display with sensor con­trols
Displays the selected programme. The programme settings are selec­ted using the sensor controls in the touch display.
c
Back sensor control Takes you back one level in the menu.
d
Start/Stop sensor control
Starts the selected programme and cancels a programme once it has started.
e
Optical interface
For the Customer Service Depart­ment.
f
Programme selector
For selecting the wash programme. The programme selector can be turned clockwise or anticlockwise.
g
button For switching the washing machine on and off. The washing machine switches itself off automatically to save energy. It is switched off 15minutes after the end of the programme/Anti-crease phase, or after being switched on if no further selection is made.
15
Operating the washing machine

Symbols on the control panel

Cottons Cottons /  Express Minimum iron Delicates Woollens
ECO40-60 Cottons ECO40-60 / Drain/Spin
16

Symbols in the display

Temperature: use the Temperaturesensor control to set the temperature of the wash programme.
Spin speed: use the Spin speedsensor control to set the spin speed of the wash programme.
Pre-wash: use the Pre-washsensor control to select the Pre-washExtra for a wash programme.
Rinse plus: use the Rinse plussensor control to add an extra rinse cycle to a wash programme.
Further choices: use the Further choicessensor control to set further op- tions.
Supervisor level: use the Supervisor levelsensor control to alter the washing machine’s settings.
Delay start: use the Delay startsensor control to set the start time of a wash programme...
...or the finish time
Operating the washing machine
...or the time until the programme starts.
17
Operating the washing machine
1600
Coloured items
60°C
h
0:59
1600
Cottons 
2:59
h
Sensor controls and touch dis­play with sensor controls
The sensor controls , and Start/Stop and the sensor controls in the display respond to finger tip con­tact. Every touch of a sensor is con­firmed with an audible tone. You can adjust the volume of the keypad tone or switch it off (see information on “Super­visor level”).
The control panel with sensor con­trols and the touch display can be scratched by pointed or sharp ob­jects, e.g. pens.
Only touch the display with your fin­gers.

Standard menu

The standard menu of a wash pro­gramme displays different values de­pending on the programme.
For programmes with a fixed temperat­ure setting:
- Selected programme with the set temperature
- Programme running time
- Spin speed set
- Selectable Extras
- Further available options and the set­tings on the Supervisor level
For programmes with a variable temper­ature setting:
18
- Selected programme
- Programme running time
- Temperature set
- Spin speed set
- Selectable Extras
- Further available options and the set­tings on the Supervisor level
Operating the washing machine
Language
deutsch
čeština
english
(AU)
dansk
Spin speed
800
1000
400
0
1200
1600
Finish
(today)
10
OK
25:

Examples of how to operate the appliance

Option lists

The andarrows on the right of the display indicate that choices are avail­able.
The list scrolls down when the sensor is touched. The list scrolls up when the sensor is touched.
The scroll bar indicates that further op­tions follow.
The currently selected value is marked with a frame.
Touch the required value to select it.

Setting numerical values

To change a numerical value, use the andarrows above or below the numbers you want to change.
Touch theandarrows and confirm with the OK sensor.

Exiting a sub-menu

Select the Backsensor to exit a sub­menu.
If you select a value in a sub-menu, but do not confirm with OK, you can dis­card this value by touching the sensor.

Easy selection

If there are no arrows, the selection is limited to the displayed values.
The currently selected value is marked with a frame.
Touch the required value to select it.
19

Before using for the first time

Language
deutsch
čeština
english
(AU)
dansk
Damage resulting from incorrect
installation and connection. Installing and connecting the wash-
ing machine incorrectly will cause serious property damage.
See “Installation”.

Emptying the drum

A swivel elbow for the drain hose and/ or assembly material may be stored in the drum.
When commissioning the washing machine for the first time, you will have to define settings for daily use of the appliance. Some settings can only be configured during the initial commissioning process. After that, they must be changed by Miele Ser­vice.
Complete the initial commissioning process.
These settings are also described under “Supervisor level”.

Setting the language

You will be asked to select the language you require for the display. You can change the language at any time (see “Language” under “Supervisor level”).
Pull open the door.Remove the swivel elbow and as-
sembly material.
Shut the door with a gentle swing.
Switching on the washing ma­chine
Press the control.
The welcome screen will light up.
20
Touch the orsensor until the
language you want appears in the display.
Touch the sensor for the language
you want.
The selected language is marked with a frame and the display will change to next setting.
Before using for the first time
Brightness
70
OK
+
%
Yes No
Should the clock display not
be shown?
Time
12
OK
05:
Payment
system
No payment system
Programme control
Reference to external appli­ances
A reference to external hardware ap­pears.
Confirm with the OKsensor control.
Connect the XCI box or adapter before initial commissioning. The washing machine must be disconnected from the mains. Then start the commission­ing process.

Setting the display brightness

Set the brightness you want with the
– and + sensors and confirm your se­lection with the OKsensor.
The display will change to the next set­ting.

Setting the time of day

Use the andsensors to enter the
time and confirm your entry with the OKsensor.
The display will change to the next set­ting.

Setting up a payment system

If you wish to set up a payment system, read “Payment system” under “Super­visor level”.
If you do not wish to set up a payment system, you can skip this stage.

Confirm time request

Touch the yes or nosensor. If you select yes, the system will skip
the Clock displaysetting. If you select no, the display will switch
to the Clock displaysetting.
Touch the No payment systemsensor.
The display will change to the next set­ting.
21
Before using for the first time
Pre-wash
water
Cold Hot
Main wash
water
Cold Hot

Select pre-wash water

Touch the coldsensor if the washing
machine is only connected to a cold water supply, or touch hotif the washing machine is connected to cold and hot water.
The display will change to the next set­ting.

Select main wash water

Touch the coldsensor if the washing
machine is only connected to a cold water supply, or touch hotif the washing machine is connected to cold and hot water.

Removing the transit bars

The display will remind you to remove the transit bars.
Damage resulting from failure to
remove the transit bars. Failure to remove the transit bars can
result in damage to the washing ma­chine and to adjacent furniture or ap­pliances.
Remove the transit bars as described in “Installation and connection”.
Confirm that the transit bars have
been removed with the OKsensor.
Continue setting up as described in the Op­erating Instructionsappears in the dis-
play. Confirm the message with the
OKsensor.
Further information will appear on the display.
22
Completing the commissioning
1600
Coloured items
60°C
h
0:59
process
To complete commissioning, the Cot­tons 60°Cprogramme must be run
without laundry and without detergent.
If the power is interrupted prior to the start of the first wash programme (e.g. if the machine is switched off with the sensor control), the initial commis­sioning process can be completed again. Once a wash programme has been running for over 20minutes, the initial commissioning process does not have to be performed again.
Open the stopcock.Turn the programme selector
toCottons 60°C.
Before using for the first time
Touch the Start/Stopsensor control.
When the programme has finished, your machine is ready for use.
23

Washing environmentally and economically

Energy and water consumption

- To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load.
- Programmes that are more efficient with regard to energy and water con­sumption generally have a longer programme running time. By extend­ing the programme running time, the wash temperature that is actually reached can be reduced while still providing the same wash results.
For example, the ECO40-60 pro­gramme has a longer running time than the Cottons40°C or 60°C pro­gramme. The ECO40-60 programme is more efficient in terms of energy and water consumption.
- Use the Express programme for small, lightly soiled loads.
- Modern detergents make it possible to wash laundry at lower temperat­ures (e.g. 20°C). Using lower temper­ature settings will save energy.

Detergent

- Do not exceed the amounts of deter­gent recommended by the manufac­turer on the packaging.
- Adjust the dosage to the degree of soiling of the laundry.
- Reduce the amount of detergent with smaller loads (approx. ⅓ less than the amount recommended can be used when washing a half load).

Information about subsequent tumble drying

The spin speed selected affects the re­sidual moisture in the laundry and the sound emissions of the washing ma­chine.
The higher the spin speed, the lower the residual moisture in the laundry. However, the sound emissions of the washing machine will increase.
Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle.
- Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. To maintain the hygiene of the washing machine, carry out a hot wash above 60°C at regular intervals.
24

1. Preparing the laundry

Emptying pockets

Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on can cause damage to garments and components in the machine.
Check the laundry before washing and remove any foreign objects.

Sorting the laundry

Sort the laundry according to colour
and the garment care label.

Pre-treating stains

Badly soiled areas and stains should
be cleaned as soon as possible. Spillages should be carefully dabbed off using a soft, colourfast cloth.
Risk of explosion due to solvent-
based detergents. When using solvent-based deter-
gents, an explosive mixture may de­velop.
Never use solvent-based detergents in the washing machine.

General tips

- Do not machine wash items which are specified by the manufacturer as not washable on the care label ().
- Curtains: remove rollers and lead weights or place in a laundry bag.
- Sew in or remove any loose underwir­ing in bras.
- Turn garments inside out, if recom­mended by the manufacturer.
- Zip up or close any jackets with Vel­cro or hook and eye fastenings before washing.
- Fasten duvet covers and pillow cases to prevent small items from becoming rolled up inside them.
- Please refer to the Programme chart for more tips and tricks.
Damage due to solvent-based
detergents. Detergents containing benzine, stain
remover, etc., can damage plastic parts.
When pre-treating textiles, make sure that any plastic parts do not come into contact with the detergent.
25

2. Loading the washing machine

Opening the door

Reach under the door grip and pull
the door open.
Check the drum for foreign objects before loading it with laundry.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items gives better wash results and also helps to distribute the load evenly during spin­ning.

Closing the door

Make sure that no items are caught
between the door and the seal.
The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creasing.
26
Shut the door with a gentle swing.
Loading...
+ 58 hidden pages