Operating instructions
Washing machine
IntelliQ 200
To avoid the risk of personal injury or
damage to the appliance, it is
essential that you read these
operating instructions before
installation and use. This maschine
is not approved for use in the
United States.
en-CA
M.-Nr. 09 076 790
Contents
IMPORTANT SAFETY INSTRUCTIONS.................................4
Guide to the washer................................................7
Control panel ......................................................7
Display function ....................................................8
Before using for the first time........................................9
Setting the display language ..........................................9
Washing tips: .....................................................10
Using the washer .................................................11
1. Prepare and sort the laundry .......................................11
2. Load the laundry ................................................12
Loading a comforter ...............................................13
3. Select a program ................................................14
4. Select a temperature and/or spin speed ..............................14
Program guide ....................................................15
Final spin speed ..................................................19
5. Select an option .................................................20
6. Add detergent ..................................................21
Detergents .......................................................23
Fabric after care ..................................................24
7. Select Delay Start (if desired) ......................................25
8. Start the program................................................26
9. Activate the Child Lock (if desired) ..................................26
10. Program end ..................................................27
Canceling a program...............................................28
Interrupting a program..............................................28
Changing a program ...............................................28
Adjusting the temperature ...........................................28
Adjusting the spin speed............................................28
Adjusting the options ...............................................28
Quick guide .....................................................29
Using the washer .................................................29
Adding/removing laundry during a wash program ........................29
2
Contents
Cleaning and care ................................................30
Cleaning the exterior and control panel ................................30
Cleaning the drum .................................................30
Cleaning the dispenser drawer .......................................31
Cleaning and care ................................................33
Cleaning the water inlet filters ........................................33
Frequently asked questions ........................................34
No wash program will start ..........................................34
The display shows a fault message....................................35
General issues with the washer .......................................36
Unsatisfactory wash results ..........................................37
The drum door cannot be opened.....................................38
After sales service ................................................41
Installation instructions ...........................................43
Installation ......................................................44
Installation site ....................................................46
Removing the shipping struts ........................................47
Leveling the washer................................................48
The Miele water protection system ....................................49
Connecting to the water supply.......................................49
Drainage system ..................................................50
Electrical connection ...............................................51
ELECTRICAL INSTRUCTIONS........................................51
Electrical connection ...............................................51
Setting the display language .......................................52
Caring for the environment.........................................53
3
IMPORTANT SAFETY INSTRUCTIONS
Correct usage
WARNING - To reduce the risk of
,
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
Only use the washing machine to
~
wash items which are specified by the
manufacturer to be machine washable
on the fabric care label. Any other
applications may be dangerous.
Read all instructions before
installation or use to prevent injury
and appliance damage.
This appliance conforms to all
uniform safety codes and
regulations.
Keep these operating instructions in
a safe place and pass them on to
any future user.
SAVE THESE INSTRUCTIONS
Persons who lack physical, sensory
~
or mental abilities, or experience with
the appliance should not use it without
supervision or instruction by a
responsible person.
Children
Do not allow children to play on or in
~
the appliance. Close supervision is
necessary when the appliance is used
near children.
The drum door glass will be hot
~
when washing at very high
temperatures.
Do not touch the glass. Danger of
burns! Keep children away from the
washer when in use.
4
IMPORTANT SAFETY INSTRUCTIONS
Technical safety
Do not install or use a washer with
~
visible damage.
Before connecting the machine,
~
ensure that the connection data on the
data plate (fusing, voltage and
frequency) match the mains electrical
supply. If in doubt contact an
electrician.
GROUNDING INSTRUCTIONS
~
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of
electric shock by providing a path of
least resistance for electric current. This
appliance is equipped with a cord
having an equipment- grounding
conductor and a grounding plug. The
plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
WARNING - Improper connection of
~
the equipment-grounding conductor
may result in a risk of electric shock.
Check with a qualified electrician if you
are in doubt as to whether the
appliance is properly grounded.
Do not modify the plug provided
~
with the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
Do not use an extension cord to
~
connect this appliance to the power
supply. Extension cords do not
guarantee the required safety of the
appliance (e.g. danger of overheating).
Faulty components must only be
~
replaced with genuine Miele spare
parts.
Installation, repair and maintenance
~
work should be performed by a Miele
authorized service technician. Work by
unqualified persons could be
dangerous and may void the warranty.
Do not repair or replace any part of
~
the appliance or attempt any servicing
unless specifically recommended in
these operating instructions.
If the power cord is damaged it
~
must only be replaced by a Miele Service technician with a genuine Miele
power cord.
Before servicing, cleaning or in the
~
event of a fault, disconnect the
appliance from the main power supply.
Only use a new hose kit to connect
~
the washer to the water supply. Old
hosing should not be re-used.
Under certain conditions, hydrogen
~
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has
not been used for such a period, turn
on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
Before the appliance is removed for
~
service or discarded, remove the door.
5
IMPORTANT SAFETY INSTRUCTIONS
Safety
Do not install or store this appliance
~
where it will be exposed to the weather.
Do not install the washing machine
~
in rooms where temperatures below
freezing may occur.
Before using the washer for the first
~
time, remove the shipping struts at the
back of the appliance (see "Installation
- Removing the shipping struts"). Failure
to remove the shipping struts can
damage the washer and surroundings
during spinning.
During extended absences (e.g.,
~
vacation), close the water supply.
Danger of flooding!
~
Before hanging the drain hose in the
sink, make sure the water will drain
away quickly enough.
Secure the hose. The force of the water
exiting the hose can cause an
unsecured hose to pop out of the sink.
Ensure that no foreign objects are
~
left in pockets (e.g. nails, coins, paper
clips, etc.) this can cause damage to
clothes and the machine.
Proper dosing of the detergent will
~
eliminate the need to remove lime
deposits. However, if heavy limescale
does form on the washer, select a
descaling agent with corrosion
protection. Closely follow the
instructions on the product package.
Do not wash articles that have been
~
previously cleaned, washed, soaked or
spotted with gasoline, dry-cleaning
solvents or other flammable
substances. These articles give off
vapors that could ignite or explode. Do
not add these items to the wash load.
Do not add gasoline, dry-cleaning
~
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors which could ignite or explode.
Do not use cleaning solvents on or
~
near the machine or the controls.
Contact with cleaning solvents will
damage the surface.
Do not reach into the appliance if
~
the drum is moving.
Do not tamper
~
with the controls.
Accessories
Only use genuine Miele
~
accessories. If unapproved parts are
used, guarantee, performance and
product liability claims may become
void.
SAVE THESE INSTRUCTIONS
AND REVIEW THEM
PERIODICALLY
6
Control panel
Guide to the washer
a Program buttons
To select a wash program.
b Option buttons
Special features to enhance a wash
program.
c PC Indicator
Allows a service technician to check
and update the wash programs.
d Delay Start button
To delay the start of a program.
e Display with menu buttons
See "Display function" for more
information.
f Start
Starts the selected wash program.
g Pause button
Pauses or cancels a program.
7
Guide to the washer
Display function
The display allows you to operate and
select various functions of the washer.
Selection and display of program
settings
Temperature selection
–
Spin speed selection
–
Delay start
–
Display of an approximate program
–
running time
Program selection using the display
By pressing the "MasterCare" button,
you can select from the following
programs:
– Extra White
– Delicates
– Silk
– Denim / Jeans
–
Dress shirts
–
Comforters
–
Outerwear
–
Table linens
"Menu" buttons
Various settings can be made with the
"Menu" buttons.
The values above the vertical line can
be adjusted and/or confirmed.
Example:
Duration: 1:02 h
MG G P G G GM
Warm
MG G G G P GM
High spin
Pressing the left menu button "Warm"
allows to adjust the temperature. The
"High spin" button allows you to adjust
the spin speed.
Example:
–
Beach towels
–
Drain / Spin
–
Quick rinse
–
Clean Machine
8
MasterCare
Extra White
,
OK
With the "," button additional programs
can be selected and confirmed with the
"OK" button.
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
This washing machine has
undergone thorough testing in the
factory, there may be some residual
water in the drum from this process.
Before using for the first time
Shipping strut reminder
The shipping struts must be
removed before the first use to avoid
machine damage.
Confirm that the shipping struts have
^
been removed by pressing "OK".
The washer is now ready for the first
use.
Running a spin cycle before the first
use is, for safety reasons, not possible.
To activate the spin cycle a wash
program must be run without laundry
or detergent.
^ Turn on the water supply.
The Welcome screen shows once the
washer is turned on for the first time.
The Welcome screen will not show after
the washer has run for more than 1
hour.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
english
Starting the first wash program
Select program
^ Press the program button "Sanitize".
^ Press the "Start" button.
Once the program has finished the first
use is complete. The washer can be
used.
, OK
^
Select the desired language by
pressing the left menu button "
,".
Confirm the setting with the right "OK"
button.
9
Before using for the first time
Washing tips:
Energy and water consumption
Do not overload the washer. The
–
energy and water consumption will
be most energy efficient.
Use the "Express" program for small
–
loads.
When smaller amounts of laundry are
–
washed using the "Normal" and
"Sanitize" programs, the automatic
load recognition feature will
automatically reduce the water,
energy, and time for that load. This
may cause a correction in the
remaining time displayed for the
wash.
– If applicable use the program
"Normal - Very Warm" instead of
"Sanitize". It saves between 35% and
45% energy. For most soiling, this is
sufficient. For stubborn soiling use
the option "Pre-wash".
Detergent use
Use the recommended amount of
–
detergent.
Bear in mind the soiling degree of
–
the laundry.
Use less detergent for small loads.
–
Options selection
(Extended, Pre-wash)
Select for:
For light to normal soiled items
–
without stains use a wash program
without an option.
– For normal to heavily soiled items
with stains wash with the "Extended"
option.
– For heavily soiled items use a wash
program with the "Pre-wash" option
and "Extended".
– Items with lager soiling, e.g. dust,
sand, use a program with the option
"Pre-wash".
10
Tip: If you will be using a tumble
dryer to dry the laundry
–
Select the highest spin speed
suitable for the wash load to remove
as much water as possible to save
energy when tumble drying.
Using the washer
1. Prepare and sort the laundry
Empty all pockets.
^
Foreign objects left in pockets
,
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
Pre-treat stains
^ Tough stains (blood, egg, coffee, tea,
etc.) or badly soiled areas (collars
and cuffs) should be pre-treated with
a stain remover or a paste made from
powder detergent and warm water.
Dab stains with a damp light colored
cloth. Do not rub!
,
Do not use chemical solvents in
the machine.
Sort the laundry
Only wash items that are labeled
^
machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam.
Sort the laundry by care label and
^
color.
General tips
Dark fabrics often bleed the first few
–
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
– Woolens, knitted garments, jeans,
pants and sweat shirts should be
turned inside out.
–
Close zippers, hooks and eyelets
before washing.
–
Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
–
Do not wash items with the h
symbol on the fabric care label.
11
Using the washer
2. Load the laundry
^ Open the drum door.
^ Load the laundry loosely into the
drum. For best results, wash mixed
loads of small and large items. This
will improve washing effectiveness
and help distribute the load evenly.
Close the drum door. To prevent
^
damage, make sure that there is no
clothing caught between the drum
door and the seal.
12
^
Close the drum door.
Using the washer
Loading a comforter
"Full size" comforters up to 84" x 88" /
213 x 224 cm can be washed.
Make sure to load the comforter
correctly to avoid damage.
^ Fold the comforter and load into the
washer.
^ Turn the comforter in the drum so that
a smooth surface forms facing the
door when the comforter is
completely loaded.
Comforter loaded correctly
Comforter loaded incorrectly
,
Make sure that the comforter
does not touch the rubber door seal
and that all corners are tucked in.
13
Using the washer
3. Select a program
^ Press the button of the desired
program.
The indicator of the selected program
lights.
4. Select a temperature and/or
spin speed
The preselected temperature and/or
spin speed can be adjusted if the
program allows for it. See the "Program
guide".
Duration: 1:02 h
MG G P G G GM
Warm
By pressing the left menu button
"Warm", the temperature will be
adjusted. Pressing the right menu
button "High spin" will adjust the spin
speed.
If "MasterCare" is selected a list will
appear in the display.
MasterCare
Extra White
,
MG G G G P GM
High spin
OK
14
^
With the left menu button "
,"
additional programs can be selected
and then confirmed with the right
menu button "OK".
Duration: 1:12 h
Extra White
Hot
^
If desired and allowed by the
Max spin
program, adjust the temperature with
the left menu button and spin speed
with the right menu button.
Using the washer
Program guide
Temperature Final Spin Item / Tip
Normal Options: Pre-wash, Extended, Sensitive, Buzzer
Hot D Items made from cottons, linen or
Very warm C
mixed fabrics.
Warm B Max spin
Cold A
No heat
Wrinkle-free Options: Pre-wash, Extended, Sensitive, Buzzer
Hot J Items made from synthetics, mixed
Very warm I High spin
Warm H Med spin
Cold G
No heat
Sanitize Options: Pre-wash, Extended, Sensitive, Buzzer
Sanitize E Max spin
Hot D
Sports Gear Options: Pre-wash, Extended, Sensitive, Buzzer
Warm N Sportswear such as singlets and
Cold M Med spin
No heat
High spin
Important:
Fill the drum only
Items need room to move otherwise
they might get caught in the drum
door seal.
fabrics or wrinkle free cottons.
Items which have skin contact or for
special hygienic requests.
leggings as well as microfibre and
fleece garments.
3
/4of the way.
The default settings are highlighted in bold.
15
Using the washer
Temperature Final Spin Item / Tip
Woolens/Handwash Options: Sensitive, Buzzer
Warm H High spin Items made from washable wool or
Cold G Med spin
No heat Slow spin
Rinse hold
No spin
Express Options: Buzzer
Warm B Max spin Small loads of mixed items without a
Cold A High spin
No heat Med spin
Slow spin
Rinse hold
No spin
Custom Options: Extended, Pre-wash, Sensitive, Buzzer
mixed woolens and hand washable
itmes..
high degree of soiling.
Sanitize E Max spin All options are selectable for
Hot D High spin
Very warm C Med spin
Warm B Slow spin
Cold A Rinse hold
No heat No spin
16
"Sanitize" and "Normal" programs.
Using the washer
Temperature Final Spin Item / Tip
Extra White Options: Pre-wash, Extended, Sensitive, Buzzer
Hot D Max spin For white items without special
Very warm C High spin
Delicates Options: Extended, Buzzer
Warm N Med spin For delicate items made from
Cold M Slow spin
No heat Rinse hold
No spin
Silk Options: Buzzer
Warm N Slow spin Silk and hand washable items which
Cold M
Denim / Jeans Options: Pre-wash, Extended, Sensitive, Buzzer
Warm B High spin All items made from denim.
Cold A Med spin
No heat
Dress shirts Options: Pre-wash, Sensitive, Buzzer
Warm B Med spin Pre-treat collars and cuffs
Cold A Slow spin
No heat Rinse hold
No spin
Comforters Options: Pre-wash, Extended, Sensitive, Buzzer
Warm H High spin Comforters and pillows
Cold G Med spin
No heat Slow spin
Outerwear Options: Buzzer
Cold G Med spin Close all zippers.
hygienic requests.
synthetics.
do not contain wool.
Before washing denim items turn
them inside out.
depending on soiling.
Max. 81" -84" x 86" - 88"
(205 cm-213 cm x 218 cm-224 cm)
Do not use fabric softener.
17
Using the washer
Temperature Final Spin Item / Tip
Table linens Options: Buzzer
Warm B High spin For tablecloths and napkins.
Cold A Med spin
No heat Slow spin
Rinse hold
No spin
Beach towels Options: Buzzer
Cold Max spin Program to rinse sand from beach
towels.
Do not use detergent.
Drain / Spin Options: Buzzer
Max spin
High spin
Med spin
Slow spin
No spin
Quick rinse Options: Buzzer
High spin
Med spin
Slow spin
Rinse hold
No spin
Clean Machine Options: Buzzer
Sanitize To clean the drum and all
waterways.
Run program without laundry.
18
Using the washer
Final spin speed
Program
Normal Max spin
Wrinkle free High spin
Sanitize Max spin
Sport Gear Med spin
Woolens/Handwash High spin
Express Max spin
Custom Max spin
Extra White Max spin
Delicates Med spin
Silk Slow spin
Denim / Jeans High spin
Dress shirts Med spin
Comforters High spin
Outerwear Med spin
Table linens High spin
Beach towels Max spin
Drain / Spin Max spin
Quick rinse High spin
Clean Machine –
The final spin speed can be reduced, if
the program allows changes. The
selection of a final spin speed higher
than that shown above is not possible.
Rinse spin
The laundry is spun after the main wash
and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds.
Hold
Select "Hold".
^
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
– Selecting/Starting the final spin
The washer is set default to the
maximum spin speed of the wash
program. You can select a lower spin
speed if desired.
^ Press "Start" to start the final spin.
– To finish the program
^ Press and hold the "Pause" button
until the program ends.
No spin
(Deselect rinse spin and final spin)
^
Select "No spin". The laundry is not
spun after the final rinse, but the
water is drained away. After the drain
cycle the washer goes immediately
into the anti-crease cycle.
19
Using the washer
5. Select an option
Select the desired Option with the
^
respective button. Once an Option is
selected, the indicator lights.
See the "Program Guide" to determine
which Option is selectable for each
program.
If an Option cannot be selected, the
wash program does not permit it.
Pre-wash
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program is extended.
Sensitive
An additional final rinse washes away
detergent residue and scents.
An additional rinse takes place.
Buzzer
A buzzer signals the end of the wash
program or after "Hold". The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
20
Adjusting the buzzer volume
No program is selected.
^
Press the "Buzzer" button until the
display shows:
Volume setting
MG G G P G GM
.
^
Press the left menu button "
OK
."to
adjust the buzzer volume. Confirm
with "OK".
Using the washer
6. Add detergent
Front loading washing machines
require significantly less detergent
than traditional top loaders. Closely
follow the requirements of the
detergent manufacturer.
Use detergent according to the laundry
soiling and water hardness.
Light soiling
No soiling or stains are visible.
Normal soiling
Some visible soiling or a few light
stains.
Heavy soiling
Very visible soiling or stains.
Use the "Pre-wash" function and add
detergent in the Heavy soil
compartment as described.
Too little detergent may cause:
Ineffective cleaning of laundry;
–
fabrics may become gray and stiff
over time.
Grease stains on the laundry.
–
Hard water deposits on the heating
–
element.
Too much detergent may cause:
Over sudsing with minimal drum
–
movement; poor wash, rinse and
spin results.
– Higher water consumption through
an automatic, additional rinse cycle.
– Higher environmental burden.
21
Using the washer
Pull out the detergent dispenser
^
drawer.
Add detergent to the desired
^
compartments.
Main wash
–
Detergent for the main wash
Heavy Soil
–
Detergent for the pre-wash
Bleach
–
Bleach used as described by the
manufacturer; placed in the bleach
compartment
Softener
–
Fabric softener or liquid starch
^ Add detergent to the Main Wash
compartment at the beginning of
each wash program.
1
^ Only add detergent (
/4total
recommended amount) to the "Heavy
Soil" compartment, if the "Pre-wash"
option was selected.
^
If you do not use bleach, please
remove the insert from the main wash
compartment.
22
^ Close the detergent drawer.
Using the washer
Detergents
You can use all high efficiency detergents which are formulated for household
washing machines. Closely follow the requirements of the detergent manufacturer.
Universal Color Delicate Special Bleach Fabric
Softener
Normal X X – – X X
Wrinkle free X X – – X X
Sanitize X – – – X X
Sports Gear X X – –
Woolens/Handwash – – – X – –
Express
Custom X X – – X X
Extra White X – – – X X
Delicates – – X X X X
Silk – – – X – X
Denim / Jeans
1)
1)
XX– ––X
XXX XXX
Dress shirts X X – – X X
Comforters
1)
––– XXX
Outerwear – – – X X –
Table linens X – – – X –
Beach towels – – – – – X
Quick rinse – – – – – X
Clean Machine – – – – X –
1)
only liquid detergent
Miele offers a variety of specialized laundry detergents and fabric softeners,
each uniquely designed to meet your individual laundry care needs. For more
information visit the www.miele.ca web site or the Miele Boutique at http://
www.miele.ca/miele/canada/boutique.asp.
23
Using the washer
Fabric after care
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
Starch
Gives the fabrics stiffness and volume.
^
Add the fabric softener or mild liquid
starch to the "Softener" compartment.
Do not exceed the maximum fill
level marked inside the
compartment.
The fabric softener / liquid starch will be
dispensed during the final rinse.
A small amount of water will remain in
the compartment at the end of the
program.
Bleach
^ Pour bleach into the bleach
compartment.
During the Main Wash the bleach will
be automatically rinsed from the
compartment and added to the cycle.
Dyes / Dye removers
The use of dyes in the washer is
recommended only to a degree of
usual household use. The salt used for
dying may corrode the stainless steel
with frequent use.
^
Use as directed by the manufacturer.
,
Do not use dye removers in
this washer!
If starching frequently, clean the
dispenser compartment and
especially the siphon tube.
24
7. Select Delay Start
(if desired)
Using the washer
Start in: 0:30 h
Delay start allows you to delay the start
of a program from 30 minutes to a
maximum of 24 hours.
^ Press the "Delay" button.
MG G P G G GM
Warm
With every touch of the "Delay"
^
MG G G G P GM
High spin
button, the start is delayed longer.
Hold to speed up the count.
For a delay less than 10 hours, the
–
delay time extends in 30 minute
increments.
For a delay more than 10 hours, the
–
delay time extends in 1 hour
increments.
Cancel
^ Press the "Pause" button.
Adjust
To adjust the "Delay Start" time cancel
then reset.
25
Using the washer
8. Start the program
Press the flashing "Start" button.
^
If a delay start is set, the remaining
times elapses in the display. Once the
delayed start time has elapsed or immediately after the program starts, the
approximate program running time is
displayed. The washer calculates the
water absorbency of the laundry in the
first 8 minutes. The overall program
time may be shortened or lengthened.
Additionally the sequence cycle is
displayed. The washer shows the
current program step.
9. Activate the Child Lock
(if desired)
The Child Lock prevents a program
from being canceled.
Press and hold the "Pre-wash" button
^
until the display shows:
Locked
X
Deactivate the Child Lock
^ Press and hold the "Pre-wash" button
until the display shows:
Ready to use
W
Once the program has finished, the
Child Lock must be deactivated.
The drum door will be locked and the
drum light will turn off once the program
starts.
,
If a program was started without
detergent, cancel the program first.
Add detergent, then select and start
a program again.
26
10. Program end
End
Open the drum door and remove the
^
laundry.
Check the drum for any missed
pieces of laundry. Items inad
vertently left in the washer may be
damaged (e.g. shrink or discolor)
during the next wash cycle.
-
Using the washer
Check the folds of the door seal for
^
any small articles.
^ Close the drum door.
^ Activate the Child Lock so children or
animals do not find their way into the
drum.
^ Shut off the water supply if the
washer will not be used for a longer
period of time, e.g. vacationing.
27
Using the washer
Canceling a program
A program can be canceled any time
after the program start.
^ Press and hold the "Pause" button
until the display shows:
Cancel
The wash water will be drained away.
Interrupting a program
Press the "Pause" button briefly.
^
The washer interrupts the program and
unlocks the door.
To continue:
Press the "Start" button.
^
Changing a program
A program change is not possible once
the program has started. The program
must be canceled.
Adjusting the temperature
The temperature can be changed up to
6 minutes after the program start.
Adjusting the spin speed
The spin speed can be adjusted
anytime up to the beginning of the final
spin.
To add or remove laundry
^
Open the drum door.
To select another program
The display requests the program
selection.
^
Select the desired program.
28
Adjusting the options
The options "Extended" or "Sensitive"
can be selected or deselected up to
6 minutes after the program start.
The "Buzzer" option can be selected or
deselected at any time.
Quick guide
Remove this guide for easy
reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
Quick guide
1. Sort the laundry
^ Empty all pockets.
^ Sort the laundry by fabric care label
and color.
^ Pre-treat stains.
2. Load the laundry
3. Select a program
Press the button of the desired
^
program.
The indicator of the selected program
lights.
4. Select a temperature
The preselected temperature and/or
spin speed can be adjusted if the
program allows.
^
Open the drum door and load the
laundry.
^
Close the drum door.
To prevent damage, make sure that no
clothing is caught between the drum
door and seal.
Example:
Duration: 1:02 h
MG G P G G GM
Warm
MG G G G P GM
High spin
By pressing the left menu button
"Warm", the temperature will be
adjusted. Pressing the right menu
button "High spin speed" will adjust the
spin speed.
Quick guide
5. Select an Option
^ Select the desired Option with the
respective button. Once an Option is
selected the indicator lights.
6. Add detergent
7. Select Delay Start (if desired)
Press the "Delay" button.
^
Duration: 1:02 h
MG G P G G GM
Warm
With every touch of the "Delay"
^
button, the start is delayed longer.
8. Start a program
Press the flashing "Start" button.
^
9. Activate the Child Lock (if desired)
^ Press the "Pre-wash" button until the
display shows:
MG G G G P GM
High spin
Locked
X
^ Deactivate the Child Lock after the
program has finished.
^
Add detergent to the appropriate
compartments.
10. Unload the laundry
^
Open the drum door.
^
Remove the laundry.
^
Shut off the water supply if the
washer will not be used for a longer
period of time, e.g. vacationing.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
Quick guide
Program guide
Sanitize
Hot
Very warm
Warm
Cold
No heat
Normal XXX XXX
Wrinkle free XXXX X X X
Sanitize X X X X
Sports Gear X X X X
Woolens/Handwash X X X X XXXX
Express X XXX XXXXX
Custom XXXXX X X XXXXX
Extra White X X X X
Delicates X X X X XXX
Silk X X X
Denim / Jeans X XX X X
Dress shirts X XX X XXX
Comforters X XX X XX
Outerwear X X
Table linens X XX X XXXX
Beach towels X X
Drain / Spin X XXX X
Quick rinse X XXXX
Clean Machine X
Silk
Delicates
Extra White
Custom
Express
Woolens/Handwash
Sports Gear
Sanitize
Wrinkle free
Normal
Max spin
Jeans
High spin
Comforters
Dress shirts
Slow spin
Med spin
Table linens
Outerwear
Rinse hold
No spin
Clean Machine
Beach towels
Pre-wash XXX XXXXXXX
Extended XXXX XXXXXX
Sensitive XXXXX XX XXX X
Buzzer XXXXXXXXXXXXXXXXX
Using the washer
Adding/removing laundry
during a wash program
Press the "Pause" button briefly.
^
The washer interrupts the program and
unlocks the door.
Open the drum door.
^
Add or remove laundry.
^
Close the door.
^
Press the "Start" button.
^
The program continues automatically.
Note: Once the program has started
the washer can not make
adjustments of the load size.
The drum door cannot be opened if:
the water temperature is greater than
–
130°F (55°C).
the water level is too high.
–
the program has reached the "Final
–
Spin".
The Child Lock function is activated.
–
If you attempt to open the door while
the washer is in one of the above
statuses "Machine locked" will appear
in the display.
X Machine locked
29
Cleaning and care
Before cleaning or maintenance,
,
disconnect the power supply by
unplugging the unit or manually
"tripping" the circuit breaker.
Do not hose the washer down.
,
Cleaning the exterior and
control panel
Clean the exterior of the washer with
^
a mild solution of non-abrasive
detergent or soap and water, then
wipe dry with a soft cloth.
^ Clean the drum with a stainless steel
cleaner specially formulated for use
on washing machines (available from
Miele).
,
Do not use chemical solvents,
abrasive cleaners, glass or
all-purpose cleaners!
They will damage the surface.
Cleaning the drum
To ensure that your machine remains
clean and free of any soil build-up or
odors, the washer comes equipped
with a self-cleaning program for the
drum and water lines. It is suggested to
run this program approx. once a month.
The program is completed without
laundry in the drum.
^ Load approx. ½ cup of bleach into
the Bleach compartment.
Do not exceed the max. fill mark
(small triangle on the sides).
30
^
Close the door.
^
Press the "MasterCare" button.
^
Use the display to select the "Clean
machine" program.
^
Press the "Start" button.
Once the program is finished:
^
Clean the dispenser drawer as
described on the following pages.
Cleaning the dispenser drawer
Regularly remove any detergent
residue.
Cleaning and care
Remove the lid from the bleach
^
container and clean both parts
thoroughly in warm water.
^ Re-attach the lid.
^ Pull the detergent drawer out until it
stops, press down the release catch,
and remove the drawer from the
washer.
^
Remove the bleach compartment to
clean it.
^ Clean the "Heavy Soil" and "Main
Wash" compartments with warm
water.
^ Put the bleach container back in the
"Main Wash" compartment.
31
Cleaning and care
Cleaning the siphon and softener
channel
1. Pull the siphon out of the "Softener"
compartment, and rinse under warm
running water. Clean the siphon tube
the same way.
2. Put the siphon back in place.
Cleaning the detergent drawer niche
^ Use a bottle brush to remove any
detergent residue and lime deposits
from the jets inside the detergent
drawer.
^ Slide the drawer back into place.
^
Clean the fabric softener channel with
warm water and a brush.
Clean the siphon tube and fabric
softener channel more often if you
frequently use liquid starch. Liquid
starch tends to build up.
32
Cleaning the water inlet filters
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked and cleaned if
necessary every 6 months. This may
need to be done more frequently with
some water supplies.
Turn off the water supply.
^
Unscrew the inlet hose from the valve
^
by turning the connector counter
clockwise using a wrench if
necessary.
-
Cleaning and care
Remove the rubber seal, 1, from the
^
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Clean the filter under running water
and carefully remove any large
particles.
^ Replace the filter and seal then
reconnect the hose.
^ Slowly turn on the valve and check
for leaks. If water leaks, tighten the
bolt.
Both filters must be put back in
place after cleaning.
33
Frequently asked questions
All electrical work should be carried out by a suitably qualified and trained
,
person, in accordance with all applicable local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous.
The following section will help you avoid placing a service call, by identifying
issues you may encounter while operating the appliance:
No wash program will start
Problem Possible cause Remedy
The display is dark and
the indicator lights for
the program buttons
do not come on.
Immediately after the
program start the
washer cancels the
program.
There is no power to
the washer.
The "child entrapment
sensor" has triggered.
Check whether:
the cord is plugged in.
–
– the circuit breaker has
tripped.
^ Open the drum door.
^ Check the drum.
^ Restart the program.
Although there is
power to the washer,
the program will not
start.
34
The drum door is not
properly closed and
the lock can not
engage.
^ Open the drum door.
^ Re-close it.
Frequently asked questions
The display shows a fault message
Issue Possible fault Fix
Drain fault
2
Check drain
Water inlet fault
2
Open water faucet
Waterproof system
L
activated
Technical fault
;
Call Technical Service
In the display flashes
Anti-crease
alternating with
Check detergent
1)
The drain is
–
blocked.
The drain hose is too
–
high.
The water intake is
–
blocked.
Clean the drain filter and
–
the drain pump.
The maximum drain
–
pump height is 3 ft (1m).
Possible fault:
check if the water supply
–
is open all the way.
the inlet hose is kinked.
–
The waterproof system
Contact Technical Service.
has activated.
There is a fault. Restart the program.
If the fault message
appears again contact
Technical Service.
The machine has over
sudsed.
Use less detergent in the
next wash program, and
follow the recommended
amount on the detergent
packaging.
1) To turn off the fault message:
^
To turn the fault message off: Open the drum door or press the "Pause" button
until the fault message goes out.
35
Frequently asked questions
General issues with the washer
Issue Possible cause Solution
The "Over sudsing"
indicator lights.
The "Main wash"
indicator flashes.
The washer shakes
during the spin cycle.
There are unusual
sounds coming from
the drain pump.
A large amount of
detergent residue
remains in the
dispenser drawer.
The fabric softener is
not completely
dispensed, or too much
water remains in the
fabric softener
compartment §.
The machine has over
sudsed.
There is a fault. Restart the program.
The four feet are not
resting evenly on the
floor.
There is no fault. Lapping sounds at the beginning
and end of the pump process are normal.
The water pressure is
too low.
The siphon tube is
incorrectly positioned
or clogged.
Use less detergent in the
next wash program.
If the fault message appears
again, call Miele’s Technical
Service Department.
Level the machine (see
"Installation - Leveling the
washer").
– Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
– Select the "Sensitive"
button.
Clean the siphon tube (see
"Cleaning and careCleaning the detergent
dispenser drawer").
36
Unsatisfactory wash results
Issue Possible cause Solution
The laundry is not
clean enough when
using liquid
detergent.
Laundry has a gray
sticky residue.
There is white
detergent residue
on dark laundry.
Liquid detergents do not
contain bleaching
agents. Fruit, coffee and
tea stains may not be
removed.
Not enough detergent
–
was used to dissolve
greasy deposits on
heavily soiled laundry.
The laundry was
–
soiled with grease,
e.g. oils, lotions, etc.
The detergent has not
completely dissolved
because of hard water.
These residues are
difficult to remove.
Frequently asked questions
Use powder detergents
–
containing bleach.
Pre-treat stains
–
Add more detergent to
–
laundry with grease stains or
use a liquid detergent.
Run the "Sanitize" program
–
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
– After drying, remove white
residues with a clothes
brush.
– In the future add a water
softener to the detergent.
37
Frequently asked questions
The drum door cannot be opened
Possible cause Solution
The door is locked during
the wash cycles.
The Child Lock is
activated.
Power failure Open the door as described on the following
There is still water in the
drum and the washer
cannot drain the water.
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
Press the "Pause" button. The door lock opens.
Deactivate the Child Lock as described in the
chapter "Using the washer - Activate the Child
Lock".
page.
Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".
38
Frequently asked questions
Opening the drum door during a
power failure or when the drain is
blocked
Pull the plug from the electrical
,
outlet before cleaning the washer!
^ Open the detergent dispenser
drawer and remove the tool.
If the drain is clogged there will be
water in the machine (max. 9.25 gal
[35 l]).
Make sure the machine is turned
,
off and the drum has stopped
turning. A moving drum is
dangerous.
^ Place a container under the drain
tube.
^ Open the drain filter until water runs
out, but do not take it out completely.
^
Open the lint trap door.
^
If the container becomes too full,
interrupt the water flow by tightening
the drain filter.
^
Discard the water and continue.
39
Frequently asked questions
Once the flow of water stops:
Remove the drain filter.
^
^ Clean out any foreign objects or lint
from the filter.
If the drain filter is not securely
,
tightened water will leak out when
the machine is used.
Opening the drum door
Make sure the machine is turned
,
off and the drum has stopped
turning. A moving drum is
dangerous.
^
Check that the drain pump impeller
(in the back of the chamber) rotates
freely by spinning it with your hand.
^
Return the drain filter and tighten it
into place.
40
^
Pull out the detergent drawer.
^
Insert a screw driver into the slot of
the emergency opener and pull
upwards. The door will now open.
After sales service
Repairs
In the event of a fault which you cannot
fix yourself, please contact the service
number on the back of this manual.
When contacting the Service
Department, please quote the model
and serial number of your appliance.
This information can be found on the
data plate located at the door hinge.
PC Update
The indicator marked PC allows a
technician to make use of new
technology. When, for example, new
programs are developed or new fabrics
are introduced, a service technician will
be able to modify existing program
cycles accordingly.
Miele will provide information when
such possibilities become available.
MieleCare
(only USA)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
appliance investment is covered by 5
years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele Service department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit
us online at:
http://miele.com/mielecare
Optional accessories
Optional accessories are available
through your Miele dealer or Miele.
41
42
Installation Instructions
To prevent accidents
and appliance damage
read these instructions
before
installation or use.
Installation
Front view
a High pressure intake hose,
red mark for hot water
b High pressure intake hose,
blue mark for cold water
c Power cord
d - g Flexible drain hose with
detachable swivel elbow (drain
options shown)
44
h Control panel
i Detergent dispenser drawer and
door opener in case of power failure
j Drum door
k Access panel to lint trap and drain
pump
l Four height-adjustable feet
Rear view
Installation
a Electrical connection
b W-LAN communication module
c Rear access with grip for transport
d Water intake hose cold water
(blue stripes)
e Water intake hose hot water
(red stripes)
f Drain hose
g Shipping struts
h Brackets for intake and drain hoses
45
Installation
Installation site
For best performance front loading
washers should be installed on the
ground floor or basement of the
building.
A concrete or reinforced floor is the
most suitable surface for the washer.
These floors are less prone to vibration
during the spin cycle.
If the installation must be on a wooden
joist floor:
the corner of a room where the
–
stability of the floor is at its greatest is
the best place to install the washer.
– the machine must be leveled and
securely positioned.
– to avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
^ Install the unit on a 1
thick, 28" x 31" (71x78 cm) wide
plywood base. Ideally the base
should be large enough to span
several joists and should be
anchored to the joists and not just the
floor boards.
1
/4" (32 mm)
The washer must not be built
,
under a countertop.
Installation
Use the front washer feet and the
^
rear excess end to transport the
washer from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
Ensure that the machine’s feet
,
and the floor are dry to prevent
slippage during the spin cycle.
,
If the machine is installed on a
raised platform it must be secured
with retaining clips available from
your dealer or Miele.
If installed on a masonry or concrete
base, the base should have a ½"
(13 mm) to ¾" (19 mm) high rim.
This must be done to prevent the
washer from vibrating off the stand
during the spin cycle.
46
Removing the shipping struts
^ Turn the left shipping strut
counterclockwise 90°.
Installation
Withdraw the two struts together with
^
the support plate.
^
Turn the right shipping strut
counterclockwise 90°.
^
Cover the two holes with the provided
plugs.
,
Movement of the washer without
the shipping struts in place should
be kept to a minimum. The struts
must be reinstalled before the
machine is moved. The shipping
struts should be stored in a safe
place for future use.
^
Reinstall the struts by reversing the
above procedure.
47
Installation
Leveling the washer
To ensure smooth operation the washer
must be level.
Failure to level the machine can result
in increased water and energy
consumption, loud noises during the
spin cycle or "walking" across the floor
during use.
Loosen the locking ring, 2, with the
^
supplied wrench.
^ Unscrew each of the four feet as
much as necessary by turning both
the foot, 1, and locking ring, 2,tothe
left.
^ Remove the support and stand the
machine on its feet.
Adjust the four leveling feet
The washer is leveled by adjusting the
four feet. The machine is delivered with
all four feet completely screwed in.
^
Tip the machine slightly and place a
support, such as a block of wood,
underneath it.
,
CAUTION: The washer is
extremely heavy. When tipping the
machine be careful that it does not
slip.
48
^ Check that the machine stands level.
^ Repeat the above procedure until the
machine stands level.
^
Once level, hold the foot, 1, immobile
with a wrench. At the same time, turn
the locking ring, 2, to the right using
another wrench.
,
All four locking rings must be
tight against the bottom of the
machine. In addition, check to see
that the feet were not inadvertently
unscrewed while tightening the
rings. Operating a machine that is
not level or whose feet are not tight
may cause damage to both the
machine and its surroundings.
Installation
The Miele water protection
system
The Miele water protection system
protects the washer from water
damage.
The system consists of three main
components:
1) the inlet hose
2) the washer electronics and housing
3) the drain hose
1) The inlet hose
– Hose burst protection
The inlet hose can withstand
pressure of more than 7000 kPa.
2) The electronics and housing
– Sump
Any leaking water is collected in a
sump in the base of the washer. A
float then switches off the inlet
valves, preventing any additional
water inflow, and any water in the
suds container is pumped away.
–
Overflow protection
This feature helps prevent the
washer from taking in too much
water. If the water exceeds a certain
level, the drain pump starts and
pumps away the water.
3) The drain hose
Connecting to the water
supply
The washer is designed to comply with
applicable CSA standards, for
connection to a tap water line. It does
not require a non-return valve.
The flow pressure must be between
100 kPa and 1000 kPa. If the pressure
is above 1000 kPa, a
pressure-reducing valve MUST be
installed.
Two stopcocks with
required for connecting to the water
supply. If these are not available, you
will need to have a qualified plumber fit
the washer to the water supply.
The screw fittings are under
,
pressure from the water line. To
check that the connections are
watertight, slowly open the taps.
Correct the placement of the washer
and union as needed.
Maintenance and care
If the hose ever needs to be replaced,
use only a genuine Miele hose - it is
tested to withstand pressure of at least
7000 kPa.
In order to protect the water inlet
valve, the two dirt filter screens (one
in the open end of the inlet hose, the
other in the inlet point in the washer)
should not be removed.
3
/4" thread are
The drain hose is equipped with a
ventilation system that prevents the
washer from being emptied
accidentally.
Optional extension hose
Longer hoses 2.5 or 4.0 m in length are
available from your Miele dealer or
Miele Customer Service.
49
Installation
Drainage system
The appliance drains through a pump
with a 1m delivery head. For the water
to drain freely, the hose must be free of
kinks. The swivel elbow at the end of
the hose can be turned in either
direction, or removed as needed with a
sharp twist and pull.
If required, the hose can be extended
to a length of 5m. The necessary parts
can be ordered through your Miele
dealer or Miele Customer Service.
For delivery heads over 1m (up to a
max. of 1.8 m), contact your Miele
Customer Service for a replacement
pump and with a part # 1053992.
Drain hose connection:
1. Hang directly into a washbasin or
sink:
Please note:
– Secure the hose over the edge so
that it will not slip.
–
Make sure that the water can drain
away freely without hindrance.
Otherwise, the water could overflow
or be sucked back up into the
washing machine.
2. Connect securely to a plastic drain
pipe with a rubber sleeve (not-return
valve not required).
3. Connect securely to a floor gully.
4. Attach to a washbasin with a plastic
fitting.
50
Installation
Electrical connection
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropriate
outlet that is properly installed and
grounded in accordance with all
local codes an ordinances.
WARNING - Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided
with the appliance; if it wil not fit the
outlet, have a proper outlet installed
by a qualified electrician.
ELECTRICAL INSTRUCTIONS
This installation should be performed
by an experienced an qualified
technician, in accordance with local
codes and regulations.
The washing machine is supplied with a
1.6 m lang, 3 wire cord, ending in an
NEMA 5-15P plug, ready for connection
to a 120 V, 15 A, 60 Hz AC power
supply.
The proper outlet can be purchased
from an electrical supply dealer.
Electrical connection
The washer is equipped with a power
cord and plug, ready for connection to
the power supply.
The plug and socket must always be
accessible, to facilitate disconnecting
the washer from the electrical supply at
any time.
To eliminate a potential fire source, the
washer should NEVER be connected
by means of extension cords,
multi-outlet power strips or similar
items.
The appliance data plate indicates the
nominal power consumption and the
appropriate fuse capacity. Check that
the household electrical supply
matches the information on the data
plate.
51
Setting the display language
The display language can be changed
at any time as long as no program is
running.
Press the "Extended" button until the
^
display shows:
Language
english B
, OK
Select the desired language by
^
pressing the left menu button "
Confirm with "OK".
The display is shown in the selected
language.
,".
52
Caring for the environment
Disposal of packing materials
The packing materials protect the
washer from damage during shipping.
They have been selected with an eye to
environmental compatibility and
efficient disposal, and should be
recycled.
Returning packaging to the materials
cycle helps conserve raw materials and
reduces waste. The packing materials
can be returned to your dealer.
Disposing of your old
appliance
Old electric and electronic equipment
often contains valuable materials.
However, they may also contain harmful
substances that were necessary for
safe use. Improperly disposing of these
items in your household waste can be
detrimental to health and the
environment. This is why it is important
NEVER to dispose of your old
appliance with the regular household
garbage.
Instead, please contact your local
community waste collection point to
return and recycle electric and
electronic appliances. Your dealer
should be able to provide you with
details.
If the appliance is being stored for
disposal, please make sure it has been
child-proofed.
535455
Alteration rights reserved / 2311
To obtain the most updated version of this guide, please visit the website of Miele.
M.-Nr. 09 076 790 / 00
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