Operating Instructions
Canister Vacuum Cleaner
HS15
en-US
M.-Nr. 11 217 140
Only Miele FilterBags, filters and accessories with
the "Original Miele" logo can be used with this
vacuum. Only then can the suction power of the
vacuum cleaner reach its optimum potential creating
the best possible cleaning results.
USE OF NON-MIELE COMPONENTS MAY VOID
THE WARRANTY.
,
The use of FilterBags made of paper or a similar
material, or FilterBags with a cardboard retaining
plate can lead to serious damage to the vacuum
cleaner and may void the warranty, just as with the
use of FilterBags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the
packaging or directly on the FilterBag.
Purchasing
new FilterBags and filters
Original Miele FilterBags and filters can be purchased
from an authorized Miele vacuum dealer or by visiting the
Miele store at www.mieleusa.com/www.miele.ca.
2
Contents
IMPORTANT SAFETY INSTRUCTIONS ................................................................4
Caring for the environment .................................................................................. 9
Appliance description ......................................................................................... 10
Preparing for use................................................................................................. 12
Use........................................................................................................................ 17
Parking, transport and storage .......................................................................... 21
Maintenance ........................................................................................................22
Purchasing new FilterBags and filters................................................................... 23
Ordering the correct FilterBags and filters ............................................................ 23
When to change the FilterBag............................................................................... 23
How the FilterBag change indicator works ........................................................... 24
Replacing the FilterBag ......................................................................................... 24
When to change the motor protection filter........................................................... 25
Changing the motor protection filter ..................................................................... 25
When to replace the exhaust filter......................................................................... 26
How to replace the AirClean filter.......................................................................... 26
Replacing the Active AirClean 50 and HEPA AirClean 50 exhaust filters.............. 27
Replacing one type of exhaust filter with another................................................. 28
When changing the filter please note.................................................................... 28
Maintenance indicator with reset button............................................................... 29
When to change the thread catchers? .................................................................. 29
How to replace the thread lifters ........................................................................... 30
Cleaning the roller on the AllTeQ floorhead........................................................... 30
Cleaning and care ............................................................................................... 30
Frequently Asked Questions .............................................................................. 31
After sales service............................................................................................... 32
Contact in the event of a fault ............................................................................... 32
Warranty ................................................................................................................ 32
Optional accessories ..........................................................................................32
Limited Warranty - Vacuum Cleaners USA .......................................................34
3
IMPORTANT SAFETY INSTRUCTIONS
This vacuum cleaner complies with all current local and national
requirements. Improper use can lead to personal injury and damage to property.
To avoid the risk of personal injury and damage to the appliance,
please read the operating instructions before using it for the first
time. They contain important information on the safety, use, and
maintenance.
Miele cannot be held liable for injury and damage caused by noncompliande with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future user.
Always disconnect the vacuum cleaner from the power supply
when you have finished using it, before changing any accessories,
as well as for maintenance work, cleaning, and troubleshooting.
Turn the vacuum cleaner off and unplug it.
Correct use
This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments. This vacuum
cleaner is not suitable for use on construction sites.
This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not use on people and animals. Any other types of use,
modifications, or alterations are not permitted.
Persons which lack physical, sensory or mental abilities or
experience with the machine should not use it without supervision
or instruction by a responsible person.
4
IMPORTANT SAFETY INSTRUCTIONS
Safety with children
Danger of suffocation! Ensure that any plastic wrappings, bags,
etc. are disposed of safely and kept out of the reach of children.
Do not allow the vacuum cleaner to be used as a toy. Close atten-
tion is necessary when used near children.
WARNING
To reduce the risk of fire, electric shock or injury:
Check the voltage rating of the vacuum cleaner before connecting
the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the
vacuum. Use only household AC outlets. Never use DC power
sources. If you are not sure of your home’s voltage supply, consult a
qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the
vacuum cleaner or injury.
To reduce the risk of electric shock, this appliance has a polarized
plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet. Do not alter the plug in any way.
Technical safety
Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.
Ensure that the connection data on the data plate of the vacuum
cleaner (voltage and frequency) match the household power supply.
Without modifications, the vacuum cleaner is suited for 50Hz or
60Hz.
The electrical outlet must be fitted with a 15A fuse.
Reliable and safe operation of this vacuum cleaner can only be
assured if it has been connected to the electricity supply.
5
IMPORTANT SAFETY INSTRUCTIONS
The socket on the vacuum cleaner (depending on model must
only be used for the Miele Powerbrushes listed in these operating instructions.
The Miele Powerbrush is a motor driven accessory for use only
with Miele vacuum cleaners. For safety reasons, the vacuum cleaner
must not be used with an Powerbrush produced by another manufacturer.
Repairs should only be performed by an authorized service agent
in accordance with national and local safety regulations.
Unauthorized repairs could cause injury or machine damage.
Otherwise the warranty may be void.
Do not pull or carry the vacuum cleaner by the power cord, and
be careful not to damage the cord when withdrawing the plug from
the socket. Keep the cord away from sharp edges and do not let it
get pinched, for example, under a door. Avoid running the vacuum
cleaner over the cord. This could damage the cord, plug or socket.
The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If
the power cord is damaged it must be replaced together with the
cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
Do not allow the vacuum cleaner or Electrobrush, electric wand or
electric hose to get wet. Clean only with a dry or slightly damp cloth.
If any moisture gets into the appliance, danger of electric shock.
6
IMPORTANT SAFETY INSTRUCTIONS
The Electrobrush, electric wand and electric hose contain power
cords. The plug connectors must not come in contact with water.
Danger of electric shock. They should only be cleaned with a dry
cloth.
Repairs should only be carried out on the vacuum cleaner, the
Electrobrush, the electric wand and the electric hose by a Miele-authorized service technician. Repairs by unqualified persons can
cause considerable danger to users.
Miele can only guarantee the safety of the appliance when gen-
uine Miele replacement parts are used. Faulty components should
only be replaced with genuine Miele parts.
Proper use
To avoid the risk of damage, do not use the vacuum cleaner with-
out the FilterBag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a FilterBag in-
serted. Do not force it.
Do not vacuum up anything which has been burning or smoking,
e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases
and do not vacuum in areas where such substances are stored.
Do not vacuum at head height and do not let the suction get any-
where near a person's head.
7
IMPORTANT SAFETY INSTRUCTIONS
Accessories
To avoid the risk of injury when vacuuming with a Miele Power-
brush or Turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without
an accessory attached, as the rim could get damaged and you could
hurt yourself on sharp edges.
Only use genuine FilterBags, filters and accessories with the
“Original Miele” logo on them. Otherwise the manufacturer cannot
guarantee the safety of the product.
California Proposition 65
THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA
FOR CALIFORNIA RESIDENTS ONLY:
WARNING:
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
8
Caring for the environment
Disposal of packing material
The packaging is designed to protect
against transportation damage. The
packaging materials used are selected
from materials which are environmentally friendly for disposal and should be
recycled.
Recycling the packaging reduces the
use of raw materials in the manufacturing process and also reduces the
amount of waste in landfill sites. Make
sure the packaging is disposed of in the
proper manner for your area.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children. Danger of suffocation!
Disposing of the FilterBags
and filters
Filterbags and filters are made from environmentally friendly materials, and can
be disposed of with the normal household waste, as long as they have been
used exclusively for general household
dust.
Disposing of your old appliance
Before disposing of your old appliance
remove the FilterBag and filters and dispose of them with your household
waste.
Electronic and electrical appliances
contain many valuable materials. They
also contain certain materials, compounds and components which were
essential for their correct functioning
and safety. These could be hazardous
to your health and to the environment if
disposed of with general waste or if
handled incorrectly. Please do not,
therefore, dispose of your old appliance
with general waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle electrical and electronic appliances. By law,
you are solely responsible for deleting
any personal data from the appliance
prior to disposal. Please ensure that
your old appliance poses no risk to children while being stored for disposal.
Disposal of old batteries and
power packs
Electrical and electronic appliances often contain batteries and power packs
which must not go into household
waste after use. Please remove all accessible batteries and take them to a
suitable collection site where they can
be collected free of charge. Batteries
and power packs may contain substances which are harmful to your
health and the environment.
The labeling on the battery or power
pack gives further information. The
crossed-out waste bin means that you
must never put batteries and power
packs into household waste. If the
crossed-out waste bin has one or more
of the listed chemical symbols, it contains lead (Pb), cadmium (Cd) and/or
mercury (Hg).
Old batteries and power packs contain
important raw materials and can be recycled. Separately collecting old batteries and power packs facilitates handling
and recycling.
9
Appliance description
10
Appliance description
a
Suction hose *
b
Release button for accessories compartment
c
FilterBag change indicator
d
Display *
e
Foot switch for automatic cord rewind
f
Park system for pauses during vacuuming
g
On/Off foot switch
h
Power cord
i
Castor wheels *
j
Exhaust filter *
k
Park system for storage (on both sides of the vacuum cleaner) *
l
Motor protection filter
m
Electrobrush socket cover holder *
n
Original Miele FilterBag
o
Carrying handle
p
Floorhead *
q
Release buttons
r
Telescopic suction wand *
s
Dust compartment lid release button
t
Telescopic suction wand release button *
u
Socket for Electrobrush *
v
Connection socket *
w
LED *
x
Standby button for short pauses in vacuuming *
y
Suction power selector buttons + / - *
z
Handle (some models have an air inlet valve in the handle) *
{
Overheating warning light *
|
Restart button *
}
Standby indicator light *
~
Maintenance indicator with reset button *
* These features are model-specific and may vary or may not be available on your
vacuum cleaner.
11
Preparing for use
Attaching the suction hose
Connecting the suction hose to the
handle
(required depending on model)
Insert the hose connector into the
suction socket on the vacuum
cleaner until it clicks into position. To
do this, line up the guides on the two
pieces.
Disconnecting the suction hose
Press the release buttons at the side
of the hose connector, and lift the
hose from the socket.
Insert the suction hose into the han-
dle until it clicks into position.
Connecting the handle to the wand
Insert the handle into the wand until it
clicks into position. To do this, line up
the guides on the two pieces.
To release the handle from the wand,
press the release button and pull the
handle out of the wand, twisting it
slightly as you do so.
12
Adjusting the telescopic suction
wand
Depending on the model, your vacuum
cleaner will be fitted with one of the following suction wands:
– Telescopic suction wand
– Comfort telescopic suction wand
One part of the telescopic suction wand
is packed inside the other and it can be
adjusted to suit your height for comfortable vacuuming.
Telescopic suction wand
Comfort telescopic suction wand
Grasp the release mechanism and
adjust the telescopic suction wand to
the required length.
Connecting the telescopic wand to
the floorhead/floorbrush
(included as standard depending on
model)
Press the release button and adjust
the telescopic suction wand to the required length.
Push the telescopic wand into the
suction nozzle and turn it clockwise
or counter-clockwise until it clicks
into position.
13
To detach these parts from each
other, press the release button and
pull the telescopic wand out of the
suction nozzle, twisting it slightly as
you do so.
Adjusting the floorhead
(only for models with a reversible floorhead included in the standard version)
This vacuum cleaner can be used for
the everyday cleaning of carpets, rugs
and hard flooring.
Miele offers a range of other floorheads,
brushes and accessories for other types
of flooring and special applications (see
“Optional accessories”).
Please always follow the flooring
manufacturer's cleaning and care instructions.
Vacuum carpets and rugs with the
brush retracted:
Press the foot switch .
Clean hard flooring which is not susceptible to scratching, and flooring with
gaps or deep crevices in it with the
brush protruding:
Press the foot switch .
If the suction power of the adjustable
floorhead seems too high, reduce the
suction until the floorhead is easier
to maneuver (see “Use – Regulating
the suction power”).
Activating the TimeStrip® exhaust filter change indicator on the exhaust
filter
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters.
14
a AirClean
b Active AirClean 50 (black)
c HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with exhaust filter b or c, you need to activate
the TimeStrip® exhaust filter change indicator.
Remove the indicator strip.
Press the TimeStrip® exhaust filter
change indicator.
After approx. 10–15 seconds a thin red
line will appear in the left-hand side of
the display.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
Press the release button on the re-
cessed grip and raise the dust compartment lid as far as it will go.
How the TimeStrip® exhaust filter
change indicator works
15
The TimeStrip® exhaust filter change
indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours, or approx.
one year of average use, the display will
be completely filled with red.
Using the accessories supplied
Crevice nozzle
For cleaning in folds, crevices or
corners.
Dusting brush
For cleaning base boards, ornate
and carved objects.
The head can be swiveled to adjust the angle.
Upholstery nozzle
For cleaning upholstery, mattresses, cushions, curtains, covers, etc.
Some models are supplied as standard
with one of the following accessories,
which are not illustrated.
These accessory parts are supplied
with their own operating instructions.
Opening the accessories compartment
Press the release button on the ac-
cessories compartment lid.
The accessories compartment will then
open.
Take out the accessory you require.
Press down firmly on the lid to close
it.
Reversible floorhead
(included as standard depending on
model)
For general use and also for vacuuming
the stairs.
For safety reasons when vacu-
uming stairs, it is best to start at the
bottom of the stairs and move upwards.
– Powerbrush
– Turbobrush
16
Use
Power cord
Unwind the cord completely to
aid the vacuum in dissipating heat.
Do not pull or carry by the cord, use
the cord as a handle, close a door on
the cord, or pull the cord around
sharp edges or corners. Do not run
the appliance over the cord. Keep
the cord away from heated surfaces.
Do not unplug by pulling the cord. To
unplug grasp the plug, not the cord.
This appliance is equipped with a
power cord reel. Hold the plug when
rewinding onto cord reel. Do not allow plug to whip when rewinding.
Unwinding the cord
When the vacuum cleaner is used for
the first time the lighting will switch itself on after approximately two minutes.
If vacuuming for longer than
30minutes, the cord must be pulled
out all the way. Danger of overheating and damage.
Rewinding the cord
Pull the cord out to the required
length.
Insert the plug into the socket.
If your vacuum cleaner is equipped with
a lit park system for storage, it switches
on in this manner.
Remove the plug from the outlet.
If your vacuum cleaner is equipped with
a lit park system for storage, it switches
off in this manner.
Step briefly on the automatic cord
rewind foot switch.
The cord will then retract itself fully into
the vacuum cleaner.
If you do not want the cord to retract
completely into the vacuum cleaner
you can deactivate this function. To do
this, take hold of the end of the cord
whilst retracting it and give it a short
pull when you want the rewinding to
end.
17
Turning the vacuum cleaner on and
off
Press the On/Off foot control .
When using the floorhead, reduce
the suction power until the floorhead
is easier to maneuver if the suction
seems too high.
Depending on the model, your vacuum
cleaner will also be equipped with one
of the following power settings.
Auto Automatic adjustment of
suction power to flooring
Do not use the Auto setting to
vacuum lightweight materials or curtains. These could be sucked into
the vacuum cleaner and possibly
damaged.
Regulating the suction power
The suction power can be regulated to
suit the type of flooring being cleaned.
Reducing the suction power reduces
the amount of effort required to maneuver the floor brush.
The vacuum cleaner has symbols on
the controls which indicate the type of
use the settings are suitable for.
The selected power setting will light up
yellow.
Curtains, fabric
Upholstery, cushions
Deep pile carpets, rugs and run-
ners
Energy-saving vacuuming. This
setting is also very quiet
Loop pile carpet and rugs
Hard flooring and heavily soiled
carpets and rugs
Soft Carpet Particularly soft floor-
ing
Depending on the model, your vacuum
cleaner will be fitted with one of the following suction power selectors:
– Footswitches
– Footswitches with Auto function
– Footswitches with Soft Carpet func-
tion
Footswitches
The first time the vacuum cleaner is
switched on, the highest power setting
will be selected automatically.
After that, the vacuum cleaner will
switch on at the power setting that was
last used.
18
Press the + footswitch to select a
higher suction power.
Press the + footswitch to select a
higher suction power.
Press the - footswitch to select a
lower suction power.
Footswitches with Auto function
The first time the vacuum cleaner is
switched on, it is in the Auto power setting.
Press the - footswitch to select a
lower suction power.
After that, the vacuum cleaner will
switch on at the power setting that was
last used.
Footswitches with Soft Carpet function
The first time the vacuum cleaner is
switched on, it is in the Soft Carpet
power setting.
19
Press the - footswitch to select an-
other power setting.
Activating the Soft Carpet power setting:
Press the + footswitch until the maxi-
mum power setting has been
reached.
Then press the + footswitch again.
After that, the vacuum cleaner will
switch on at the power setting that was
last used.
Opening the air inlet valve
(depending on model)
It is easy to reduce the suction power
for a short time, e.g., to prevent rugs or
other objects being sucked into the
vacuum cleaner.
20
Open the air inlet valve on the handle
far enough to reduce the suction
power.
This reduces the suction on the respective nozzle used.
During vacuuming
When vacuuming, pull the vacuum
cleaner behind you on its wheels. You
can stand it upright for vacuuming
stairs and curtains, etc.
Parking, transport and storage
Park system for pauses during vacuuming
(cannot be used with Electrobrushes
SEB 228 and SEB 236)
The park system allows you to conveniently park the suction wand and floorhead during pauses.
Slot the floorhead into the parking at-
tachment on the vacuum cleaner.
If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the
telescopic suction wand fully.
Park system On/Off switch
Some models are fitted with an On/Off
switch in the park system.
The vacuum cleaner switches off automatically when the floorhead is slotted
into the park system with the park attachment. When the floorhead is removed the vacuum cleaner will switch
back on automatically and will operate
with the previously selected setting.
21
Park system for storage
Always disconnect the vacuum
cleaner from the power supply when
you have finished using it. Remove
the plug from the outlet.
Slot the floorhead downwards into
one of the parking attachments on either side of the vacuum cleaner (the
parking attachments cannot be used
with Electrobrushes SEB 228 and
SEB 236).
If your vacuum cleaner is equipped with
a lit park system for storage, it switches
off about 30 seconds after being disconnected from the power supply.
Stand the vacuum cleaner upright.
It is a good idea to retract the telescopic suction wand fully.
This makes the vacuum cleaner easier
to carry or store.
Maintenance
Always switch off the vacuum
cleaner for maintenance work and
remove the plug from the outlet.
The Miele filtration system consists of
three components:
– Original Miele FilterBag
– Motor protection filter
– Original Miele exhaust filter
These will need to be replaced from
time to time to ensure that your vacuum
cleaner performs efficiently.
22
We recommend only using genuine
FilterBags, filters, and accessories
with the “Original Miele” logo on
them. This will ensure that the suction power of the vacuum cleaner is
maintained, giving the best possible
cleaning results.
FilterBags with the “Original Miele”
logo on them are not made from paper or paper-based materials and nor
do they have a cardboard collar. This
is why our FilterBags are particularly
long-lasting and reliable.
Please note that appliance faults and
damage originating from the use of
accessories which do not carry the
“Original Miele” logo will not be covered by the appliance guarantee.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters are
available from the Miele Webstore and
your Miele dealer.
ter. Original Miele multipacks contain 16
FilterBags, four AirClean exhaust filters,
and four motor protection filters.
Original Miele exhaust filters can also
be purchased separately from your
Miele dealer or Miele Technical Service.
Please quote the model number of your
vacuum cleaner when ordering to make
sure you get the correct filter. You can
also order all accessories via the Miele
web store.
When to change the FilterBag
Ordering the correct FilterBags and
filters
Only use original Miele GN FilterBags
with a blue collar and original Miele filters. These are identified by the “ORIGINAL Miele” logo on the packaging.
Every packet of original Miele FilterBags
contains four bags, one AirClean exhaust filter, and one motor protection fil-
Change the FilterBag when the color
marker in the FilterBag change indicator
turns red.
FilterBags are disposable and intended to be used only once. Dispose of the entire FilterBag. Do not
attempt to re-use. Blocked pores reduce the efficiency of the vacuum
cleaner.
Checking the FilterBag change indicator
Attach the floor brush to the vacuum
cleaner (depending on the model).
23
Switch the vacuum cleaner on and
select the highest power setting.
Lift the floor brush off the floor a little.
How the FilterBag change indicator
works
The FilterBag change indicator is set for
normal household dust. This generally
contains a mixture of dust, hair,
threads, carpet lint, grit, etc.
However, if the cleaner has been used
to vacuum up fine dust, such as plaster,
brick dust, cement or flour, the pores of
the FilterBag will become blocked very
quickly.
This affects the air permeability of the
bag, and the marker will indicate that
the bag is “full” even when it is not. If
this happens you must still change the
FilterBag because suction power will be
greatly reduced by blocked pores in the
FilterBag.
If, on the other hand, a large amount of
hair and carpet lint which typically contains a lot of air is vacuumed up, the indicator may fail to react even though
the bag is full. You should still change it.
Both these extremes can occur.
Replacing the FilterBag
Press the release buttons at the side
of the hose connector, and remove
the hose from the suction opening.
24
Lift the release button for the dust
compartment lid and raise the lid until
it engages.
The FilterBag has a closing flap which
closes automatically when the dust
compartment lid is raised to prevent
any dust escaping.
Pull the FilterBag out by the grip on
the collar.
Insert the new FilterBag into the blue
holder as far as it will go. Leave it
folded up when you take it out of the
box.
It should be unfolded as far as possi-
ble in the dust compartment.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
An empty operation lock prevents
the FilterBag from closing without a
FilterBag in place. Do not force it!
Insert the hose connector into the
suction socket on the vacuum
cleaner until it clicks into position. To
do this, line up the guides on the two
pieces.
When to change the motor protection
filter
Replace this filter every time you start a
new packet of filter bags.
Every packet of original Miele filter bags
contains a motor protection filter. Multipacks contain four motor protection filters.
Changing the motor protection filter
Open the dust compartment lid.
Pull the FilterBag out by the grip on
the collar.
25
Depending on the model, your vacuum
cleaner will come with one of the following exhaust filters as standard:
a AirClean
Replace this filter every time you start a
new packet of Miele FilterBags. An AirClean exhaust filter is supplied with every packet of Miele FilterBags.
Open the blue filter frame fully and
remove the old filter. Hold by the
clean, unsoiled section to remove it.
Replace with a new motor protection
filter.
Close the filter frame.
Insert the FilterBag into the blue
holder as far as it will go.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
When to replace the exhaust filter
b Active AirClean 50 (black)
c HEPA AirClean 50 (white)
Replace if the display for the exhaust filter change indicator is completely filled
with red. This occurs after approx. 50
hours of operation which is equivalent
to about a year of average use. The
vacuum cleaner can still be used.
However, the suction power will be reduced as will the effectiveness of the filter if it is not replaced in good time.
How to replace the AirClean filter
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
26
Press the release catch on the filter
grille and open the grille until it clicks.
Grasp the used AirClean exhaust filter
by one of the clean, unsoiled sections
and take it out.
Replacing the Active AirClean 50 and
HEPA AirClean 50 exhaust filters
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
Lift the exhaust filter and remove it.
Replace it with a new AirClean ex-
haust filter.
If you wish to fit an Active AirClean
50 or HEPA AirClean 50 exhaust filter, see “Replacing one type of exhaust filter with another.”
Close the filter frame.
Close the dust compartment lid.
Insert a new exhaust filter, making
sure it goes in properly, then push it
down into position.
27
Press the TimeStrip® exhaust filter
change indicator.
After approx. 10 –15 seconds a thin red
line will appear in the left-hand side of
the display.
If you wish to fit the AirClean exhaust
filter, see “Replacing one type of exhaust filter with another”.
Close the dust compartment lid.
Replacing one type of exhaust filter
with another
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters :
a AirClean
b Active AirClean 50 (black)
c HEPA AirClean 50 (white)
Do not use more than one exhaust filter at a time.
When changing the filter please note
1. If you wish to replace exhaust filter a
with filter b or c, you must completely remove the filter grille before
you install the new exhaust filter.
You must also activate the
TimeStrip® exhaust filter change indicator.
28
2. If you wish to replace exhaust filter b
or c with filter a, you must insert the
new filter into a filter grille * before installing.
* Filter grille – see “Optional accessories”
Maintenance indicator with reset button
Some models are fitted with a maintenance indicator.
The indicator lights up after approximately 50 hours of operation, which is
equivalent to about a year of average
use. The level of soiling of the motor
protection filter and the exhaust filter
must be checked at this point.
The indicator must be reset each time
the filters are replaced. The vacuum
cleaner must be switched on to do this.
Press the reset button.
The maintenance indicator will go out
and reset to zero.
The indicator can only be reset by
pressing the reset button after the
light has come on. Pressing the button at any other time will have no effect.
When to change the thread catchers?
(only possible for models with a reversible floorhead included as standard)
The thread catchers on the suction inlet
of the reversible floorhead can be replaced. Check them from time to time
and replace them if the pile has worn
down.
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How to replace the thread lifters
Use a suitable screwdriver to remove
the thread lifters from the slots.
Install new thread lifters.
Replacement parts are available from
your Miele dealer or through Miele
Technical Service.
Cleaning and care
Always disconnect the vacuum
cleaner from the electrical supply before cleaning it. Turn off and unplug
it.
Vacuum cleaner and accessories
The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.
Do not use abrasive cleaning
agents, glass cleaning agents, allpurpose cleaners or oil-based conditioning agents!
Dust compartment
The dust compartment can, if necessary, be cleaned using a dry duster,
brush or, if available, a second vacuum
cleaner to vacuum the dust out.
Monitor the filter bag change indicator
and inspect all filters regularly. Clean or
replace them when necessary according to these Operating Instructions.
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Do not let the vacuum cleaner
get wet. If moisture gets into the appliance, there is a risk of electric
shock.
Frequently Asked Questions
With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
The vacuum cleaner
switches off automatically.
On certain models, the
overheating warning
light also comes on .
A temperature limiter turns the vacuum cleaner off
automatically if it gets too hot. This can occur if, for
instance, large articles block the wand or when the
FilterBag is full or contains particles of fine dust. A
heavily soiled exhaust or dust compartment filter can
also be the cause of overheating.
Turn the vacuum cleaner off immediately using the
On/Off foot switch , and unplug it.
After removing the cause, wait for approximately 20 30minutes to allow the vacuum cleaner to cool
down. It can then be turned on again.
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Customer Service
Contact in the event of a fault
In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Service.
The telephone number for the Miele
Service can be found at the end of
this document.
Warranty
For more information about warranty
conditions, please contact Miele Technical Service.
Optional accessories
Certain models are supplied as standard with one or more of the following
accessories.
Please observe the flooring manufacturer's cleaning and care instructions.
These and many other products can be
ordered from the Miele Webstore, Miele
Service or from your Miele
dealer.
Powerbrushes
Powerbrushes can only be used on
models fitted with an Electrobrush
socket, which can be recognized by the
plug symbol on the cover.
Electro Comfort Electrobrush
(SEB 217-3)
For the intensive vacuuming of carpets
which are subject to hard wear. The
Electrobrush removes deep-seated dirt
and prevents areas of frequent use being trodden into a path.
Electro Plus Electrobrush
(SEB 228)
In comparison to the SEB 217-3, this
Electrobrush is broader and also comes
with a five-level adjustable range to
adapt to different pile heights.
Electro Premium Electrobrush
(SEB 236)
In comparison to the SEB 228, this
Electrobrush also comes with LEDs to
illuminate the work area and with a multifunction control light.
Floor brushes
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AllergoTeQ floorhead
(SBDH 285-3)
This floor brush is suitable for daily hygienic cleaning of all floor surfaces. The
level of cleanliness of the floor shows in
a color “traffic light” display when vacuuming.
TurboTeQ Turbobrush (STB 305-3)
This brush is ideal for cleaning shortpile carpet.
Parquet Twister floorbrush with
swiveling head (SBB 300-3)
With natural bristle for vacuuming
smooth hard floors and small gaps.
Spotlight Handle (SGC 20)
(not applicable to models with electro
suction wand and electro telescopic
suction wand)
Floorbrush Parquet Twister XL with
swiveling head (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small
gaps.
Other accessories
Handheld Turbobrush Mini (STB 101)
For vacuuming upholstery, mattresses
or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves
and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses,
cushions, curtains, covers, etc.
Crevice nozzle, 12" (300mm)
(SFD 10)
Extra long crevice nozzle for cleaning in
folds, crevices and corners.
Lights up the area being vacuumed.
Filters
Active AirClean 50 exhaust filter
(SF-AA 50)
For a significant reduction of unpleasant
odors. Ideal for households with pets or
smokers.
HEPA AirClean 50 exhaust filter
(SF-HA 50)
Effectively filters fine dust and allergens.
Ideal for people allergic to house dust.
Filter frame
The filter frame is required if you wish to
use an AirClean filter instead of an
Active AirClean 50 or HEPA AirClean 50
filter.
Crevice nozzle, 22" (560mm)
(SFD 20)
Flexible crevice nozzle for vacuuming
hard to reach places.
Upholstery nozzle XL (SPD 20)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses
and pillows.
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en - LIMITED WARRANTY - VACUUM CLEANERS USA
What This Warranty Covers and For What Period The Coverage Extends
Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of
America, who purchased their vacuum from a Miele Authorized Dealer:
a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the
consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners, with the exception of “HomeCare” sub-models, is as follows:
Vacuum Series Term
Classic Series Canister Vacuums 1 year
Swing Series H1 Vacuums 1 year
Compact Series Canister Vacuums 2 years
Scout Robotic Vacuums 2 years
Triflex HX1 Series Cordless Vacuums 2 years
Complete Series Canister Vacuums 3 years
Dynamic Series Upright Vacuums 3 years
Blizzard Bagless Series Canister Vacuums 3 years
d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the
Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.
e. This warranty only applies while the product remains within the United States, and is null and void in any other US
territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a
period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for
commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the
product or any of its parts or accessories which have been performed by service centers or repairmen not authorized
by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or
maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine
Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be
considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to
the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of
the limited warranty provided herein.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting
from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from,
or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement
parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental,
consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other
legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a
Miele Partner Near You” section at Mieleusa.com.
Effective Date: July 20, 2020
©2020 Miele, Inc.
34
9 Independence Way
Princeton, NJ 08540
Phone:
Fax:
www.mieleusa.com
U.S.A.
Miele, Inc.
National Headquarters
Please have the model and serial number
of your appliance available when
contacting Customer Service.
Canada
Importer
Miele Limited
Headquarters and Miele Centre
800-843-7231
609-419-4298
Customer Service & Support
Phone:
Fax:
service@mieleusa.com
161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca
888-99-MIELE(64353)
888-586-8056
Customer Care Centre
Phone:
customercare@miele.ca
800-565-6435
905-532-2272
International Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Germany
SGFE0 - 3120 M.-Nr. 11 217 140 / 02
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