Microtek USB Interface Troubleshooting

USB_Troubleshoot.pdf

T roubleshooting tips for

Microtek USB (Universal Serial Bus) Interface

(iMac)

Q1: Choose the right driver

A1: Microtek USB-based scanners run on the Apple iMac and on the new PowerMac G3 systems. For the iMac, visit www.apple.com web site to get the most recent iMac Update Driver. If your Macintosh is not an iMac or a PowerMac G3 with USB ports, do iMac Update Driver. Installing the iMac driver on a non-iMac system will have adverse the effects on your scanning operation.

Q2: Scanner not found

A2: Make sure you have correctly connected the USB cable, then restart your scanner.

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Q3: Keyboard inactive or mouse hang-up

A3: Reconnect the USB cable, then restart your scanner and iMac. If the keyboard or mouse still cannot function, power off iMac and the scanner, connect the USB cable to another USB port. The iMac has 4 USB ports; however, one occupied by the mouse, another by keyboard, the remaining available USB ports are two.

Q4: Device checkup

A4:To verify whether your scanner has been detected by iMac, try using Apple System Profiler 2.0 (or later) to see if the scanner is correctly detected on the USB port.