Microsoft VDB User Guide

Quick Guide
Microsoft Lumia xxx
Microsoft Lumia xxx

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1 EN

RM-1069
RM-1071

Keys and parts

Important: For important info on the safe use of your
device and battery, read “For your safety” and “Product and
safety info” at www.microsoft.com/mobile/support/
before you take your device into use. The same info is
available in the in-device user guide. Select
+ Tips.

1Earpiece
2 Audio connector (3.5 mm)
3 Front camera
4Volume keys
5Power/Lock key
6 Search key
7 Microphone
8 Micro-USB connector
9 Back key
10 Start key
11 Touch screen
12 Back camera
13 Antenna area
14 Loudspeaker

Some of the accessories mentioned in this user guide, such
as charger, headset, or data cable, may be sold separately.

Avoid touching the antenna area while the antenna is in use.
Contact with antennas affects the communication quality
and may reduce battery life due to higher power level during
operation.

Lumia Help

Get started

Before you start using you r phone, remove the back cover
and battery to insert the micro-SIM cards (also known as
mini-UICC cards).

Remove the back cover an d battery

Make sure the phone is switched off.

1. Hold your phone by the top corners in one hand, and with
the thumb of your other hand, press the back cover, and
remove it. Do not use any sharp tools, as they may damage
the phone.

2. If the battery is in, lift it out.

Insert the SIM and memory card

1. Open the SIM holder, and put the micro-SIM in place with

the metal contact area down. Close the holder.

2. For RM-1069: If you have a second SIM card, open the SIM2
holder, and put the SIM in place with the metal contact area
down. Close the holder.

You can use 2G or 3G SIMs in both SIM1 and SIM2 holders.
While 3G network is active on one SIM, the other supports
only 2G network.

3. If you have a memory card, slide the card into the memory
card slot.

It is recommended that you use a fast microSD card from a
well-known manufacturer.

Use only original micro-SIM cards. Use of incompatible SIM
cards, or use of SIM card adapters, may damage the card or
the device, and may corrupt data stored on the card.

Get started

Replace the battery and back cover

1. Line up the battery contacts, and put the battery in.

2. Press the bottom edge of the back cover against the

bottom edge of your phone, and snap the cover into place.

3. To switch your phone on, press and hold the power key.

Charge the battery

Plug a compatible charger into a wall outlet, and connect the
micro-USB end to your phone. You can also charge your
phone from a computer with a USB cable.

If the battery is completely discharged, it may take up to 20
minutes before the charging indicator is displayed.

Set up your phone

1. To switch your phone on, press and hold the power key,

and follow the instructions shown on your phone.

2. When asked, create your Microsoft account if you don’t
have one already, or sign in with your existing Xbox, Hotmail,
or Outlook username and password.

You need a Microsoft account to back up and restore your
phone, to buy, install, and update apps, and to access some
Microsoft services, such as OneDrive.

Allow some minutes while your phone installs all its features.

Tip: If your screen switches off, press the power key, and
drag the lock screen up.

Explore your tiles and apps

The start screen is the main view of your phone. Pin shortcuts
to apps, contacts, browser bookmarks, and more, and
arrange and resize the tiles. Some tiles may show you
notifications and updates.

The apps menu is the home to all your apps. To go to the
apps menu from the start screen, swipe left. To go back,
swipe right.

Tip: To go back to the start screen from any view, tap .
To switch between open apps, tap and hold
the app you want. To close an app, tap

To see more options, such as settings, in an app, tap
the bottom right corner.

.

, and choose

at

Navigate by touch

To use your phone, simply swipe, tap, or tap and hold the
screen.

Swipe

Place your finger on the screen, and slide your finger in the
direction you want.

For example, to open the action centre, place a finger at the
top of the screen, and slide it down.

Zoom in or out

Place 2 fingers on an item, such as a photo or a web page,
and slide your fingers apart or together.

Tap and hold to open a menu

Place your finger on an item, until the menu opens.

Transfer content from your old phone

You can transfer content from your old phone in several
ways.

To transfer your contacts, text messages, pictures, and
videos, use the Transfer my Data app. Your old phone must
support Bluetooth. Not all phones or content may be
compatible with the transfer.

To transfer other content, such as music, see the section for
new Lumia users in the

www.microsoft.com/mobile/switch-easy.

Lumia Help + Tips app, or go to

Help and tips

There's a user guide in your phone – it's always with you,
available when needed. Check out videos, find answers to
your questions, and get helpful tips. On the start screen,
swipe left, and tap
Lumia, check out the section for new users. Make sure to
keep the Lumia Help + Tips app up to date.

For the online user guide, even more info, and
troubleshooting help, go to www.microsoft.com/mobile/

support/.

If your phone doesn’t respond

To restart the phone without losing your data and settings,
press and hold the volume down key and power key at the
same time for about 10 seconds. The phone vibrates and
restarts.

You can also remove and replace the battery, and switch the
phone on.

Lumia Help + Tips. If you’re new to

Product and safety info

For info on Microsoft Mobile Service terms and Privacy policy, go to
www.microsoft.com/mobile/privacypolicy.
This user guide applies to RM-1069 and RM-1071.
You can only use your device on the GSM 850, 900, 1800, 1900 MHz
networks; WCDMA 900, 2100 MHz networks.
Use your device only with an original BV-5J rechargeable battery. Do not
dispose batteries as household waste. Charge your device with AC-18
charger. Charger plug type may vary. Microsoft Mobile may make
additional battery or charger models available for this device.
Do not drop, knock, or shake the device or the battery. Rough handling
can break them.
Third-party chargers that comply with the IEC/EN 62684 standard, and
that can connect to your device micro USB connector, may also be
compatible.
To prevent possible hearing damage, do not listen at h igh volume levels
for long periods. Exercise caution when holding your device near yo ur
ear while the loudspeaker is in use.
The crossed-out wheeled-bin symbol on your product , battery,
literature, or packaging reminds you that all electrical and electronic
products and batteries must be taken to separate collecti on at the end
of their working life. Do not dispose of these products as unsorted
municipal waste: take them for recycling. For info on you r nearest
recycling point, check with your local waste autho rity, or go to
www.microsoft.com/mobile/support/. For more info on the
environmental attributes of your device, see www.microsoft.com/
mobile/ecoprofile.
When using this device, obey all laws and respect local customs, privacy
and legitimate rights of others, including copyrights.

Additional safety information

Hearing

Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can endanger
your safety.
Some wireless devices may interfere with some hearing aids.

Nickel

The surface of this device is nickel-free.

Certification information (SAR)

This mobile device meets international guidelines for exposure to
radio waves.

Your mobile device is a radio transmitter and receiver. It is designed not
to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines from
the independent scientific organization ICNIRP. These guidelines
incorporate substantial safety margins that are intended to assure the
protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate (SAR),
which is an expression of the amount of radio frequency (RF) power
deposited in the head or body when the device is transmitting. The
ICNIRP SAR lim it for mobile devices is 2.0 W/kg averaged over 10 grams
of tissue.
SAR tests are carried out with the device in st andard operating positions,
transmitting at its highest certified power level, in all its frequency bands.
The maximum recorded SAR values for this device are:

Maximum SAR value Frequency bands

When held against
the head

When operated at a
separation distance
of 1.5 centimetres
(5/8 inch) from the
body

This device meets RF exposure guidelines when used against the head
or when positioned at least 1.5 centimetres (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is used
for body-worn operation, it should not contain metal and should provide
at least the above stated separation distance from the body.

0.58 W/kg over 10g WCDMA900+WLAN

0.54 W/kg over 10g WCDMA900+WLAN

used when Maximum
SAR value was
recorded

2450

2450

To send data or messages, a good connection to the network is needed.
Sending may be delayed until such a connection is available. Follow th e
separation distance instructions until the sending is finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and to
minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for the
call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some changes
could affect SAR values. The latest available SAR information for thi s and
other Microsoft Mobile device models can be found at
www.microsoft.com/mobile/sar.
For more info, go to www.sar-tick.com. Note that mobile devices may
be transmitting even if you are not making a voice call.
The World Health Organization (WHO) has stated that current scientific
information does not indicate the need for any special precautions when
using mobile devices . If you are interested in reducing y our exposure,
they recommend you limit your usage or use a hands-free kit to keep
the device away from your head and body. For more information and
explanations and discussions on RF exposure, go to the WHO website at

www.who.int/peh-emf/en.

Copyrights and other notices

Declaration of Conformity

Hereby, Microsoft Mobile Oy declares that this RM-1069 or RM-1071
product is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC. A copy of the Decl aration of
Conformity can be found at www.microsoft.com/m obile/declaration-
of-conformity.
The availability of products, features, apps and services may vary by
region. For more info, contact your dealer or your service provider.
The contents of this document are provided "as is". Except as required
by applicable law, no warranties of any kind, either express or implied,
including, but not limited to, the implied warranties of me rchantability
and fitness for a particular purpose, are made in relation to the accuracy,
reliability or contents of this document. Microsoft Mobile reserves the
right to revise this document or withdraw it at any time without prior
notice.
To the maximum extent permitted by applicable law, under no
circumstances shall Microsoft Mobile or any of its lic ensors be

responsible for any loss of data or income or any spec ial, incidental,
consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this
document in any form without the prior written permission of Microsoft
Mobile is prohibited. Microsoft Mobile operates a policy of continuou s
development. Microsoft Mobile reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Microsoft Mobile does not make any representations, provide a
warranty, or take any responsibility for the functional ity, content, or end-
user support of third-party apps provided with your device. By using an
app, you acknowledge that the app is provided as is.
To access the Windows Phone software license terms, select
about. Please read the terms. Please note that by using the software, you
accept the terms. If you do not accept the terms, do no t use the device
or software. Instead contact Microsoft Mobile or the party from which
you purchased the device to determine its return policy.

FCC NOTICE

This FCC NOTICE is for RM-1071.
This device complies with part 15 of the FCC rules . Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Any changes
or modifications not expressly approved by Mi crosoft Mobile could void
the user's authority to operate this equipment.
Note: This equipment has been tested and found to comp ly with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installati on. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Settings >

Manufacturer: Microsoft Mobile Oy, Keilalahdentie 2–4, 02150 Espoo,
Finland
Importer: Microsoft Mobile Oy (see above), or Nokia Komárom Kft, Nokia
Utca 1., 2900 Komárom, Hungary
TM © 2014 Microsoft Mobile. All rights reserved. Microsoft, Windows,
the Windows logo and Lumia are trademarks of the Microsoft group of
companies. Third party products/names may be TM of respective owner.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Microsoft Mobile is under license.
This product is licensed under the MPEG-4 Visual Patent Portfolio License
(i) for personal and noncommercial use in connection wit h information
which has been encoded in compliance with the MPEG-4 Visual Standard
by a consumer engaged in a personal and noncommercial activity and
(ii) for use in connection with MPEG-4 video provided by a licensed video
provider. No license is granted or shall be implied for any other use.
Additional information, including that related to promotional, internal,
and commercial uses, may be obtained from MPEG LA, LLC. See

www.mpegla.com.

MANUFACTURER’S LIMITED WARRANTY

1. GENERAL

Microsoft Mobile Oy, Keilalahdentie 2-4 FIN-02150 Espoo, Finland
(hereinafter “Manufacturer”) provides this Manufacturer's Limited
Warranty (“Warranty”) for the genuine product (the “Product”), which
Manufacturer has released for sale in the European Union, Iceland,
Norway, Switzerland, and Turkey (“Covered Countries”) since 1
November 2013.
This Warranty is distinct from any statutory rights under any mandatory
consumer protection laws of your country applicable to you. It is
intended to grant you specific, and as the case may be, additional rights,
within the limits of what is permissible under such law, and does not limit
the rights you may have under applicable statutory product warrantee
provisions. You may have other rights based on local laws during or after
the Warranty period. These rights are not excluded by this Warranty.

2. WARRANTY

From the date the Product is sold to an end-user for the first time, as
evidenced by the original proof of purchase, Manufacturer warrants the
Product is free from defects in materials and workmanship (“Defect”) as
follows:
(i) Twenty four (24) months for the main device;
(ii) Twelve (12) months for accessories sold se parately or included in the
sales pack of the main device excluding batteries, covers, cables an d
chargers; and
(iii) Six (6) months for all batteries, covers, cables and chargers,
unless otherwise specified in the Product user guide.
During the warranty period, Manufacturer will, in a reasonable time,
remedy the Defect free of charge by either repairing or replacing the
defective Product or the defective part of it at its option provid ed that
you have informed Manufacturer of the Defect before the warranty
period expires. When repairing or replacing your Product, Manufacturer
may use new or re-conditioned parts or products.
To the fullest extent permitted by applicable law, no repair or
replacement will renew or extend the warranty period. Original or
replacement parts or replacement Products provided under this
Warranty will be covered by this Warranty for the remainder of the
original warranty period or for sixty (60) days from the date of repair or
replacement, whichever is longer.
The Product or all parts of your Product that Manufacturer has replaced
shall become Manufacturer’s property.
Manufacturer does not warrant that software preinstalled by or on behalf
of Manufacturer in the Product (or subsequent updates and upgrades)
(together “Manufacturer software”) will meet your requirements, work
in combination with any hardware or software not provided by
Manufacturer, is uninterrupted or error free or that errors are correctable
or will be corrected. For Manufacturer software related errors,
Manufacturer will make available the latest version of the Manufacturer
software for reinstallation on your Product or, if that w ould not be
possible, another remedy, which in Manufacturer’s reasonable
discretion, satisfactorily addresses the error. Some Manufacturer
software may be subject to separate license terms that are available with
the software or your local section of www.microsoft.com/mobile.

Please always back up all data and content stored on y our Product
before taking your Product in for service since service activities will
erase all data from your Product.

3. WHAT THIS WARRANTY DOES NOT COVER

Manufacturer does not provide any warranty for the following:

1 User guides;
2 Any (i) third party software, settings, content, data, or l inks installed or
downloaded onto your Product at any time, or (i i) Manufacturer and
third party services or enabling clients even if preinstalled by
Manufacturer (please read the terms and conditions that may
accompany the services as those will define your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced charging capacity of the
battery resulting from its natural end of product life, or (iii) pixel defects
in your Product’s display that are within the scope of industry standards;
4 SIM card and/or any cellular or other networks or system on which your
Product operates; or
5 Errors or damage caused by: (i) misuse or not using your Product in
accordance with the user guide, such as if the Product has been exposed
to moisture, to dampness or to extreme thermal or environmental
conditions or to rapid changes in such conditio ns, to corrosion, to
oxidation, to spillage of food or liquid or to influ ence from chemical
products, (ii) using your Product with, or connecting it to, an y product,
accessory, software, or service not manufactured or supplied by
Manufacturer, (iii) any products combined with your Product by a third
party, (iv) damage or errors caused by hacking, cracking, viruses, or other
malware, or by unauthorised access to services, accounts, computer
systems or networks; or (v) other acts beyond Manufacturer’s reasonable
control.
This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has been (i) op ened,
modified, or repaired without Manufacturer’s authorisation, or (ii)
repaired with unauthorised spare parts;
3 If your Product's serial number, the mobile accessory date code, or the
IMEI number has been removed, erased, defaced, altered or if these are
illegible in any way;
4 If you have not installed the latest software updates that are publicly
available for your Product within a reasonable time of their release; or
5 If you refuse to give possession of the Product to Manufacturer for
repair and investigation.
If this Warranty does not cover your Product or the issue b ased on which
it requires service, Manufacturer reserves the right to charge for the
repair or replacement of your Product, as well as a handling fee.

4. LIMITATION OF MANUFACTURER'S LIABILITY

To the extent permitted by applicable law(s), Manufacturer shall not
under any circumstances be liable, either expressly or impliedly, for any

1 Damages or losses of any kind whatsoever resulting from or relating to
loss of, damage to, or corruption of, content or data or the recreation or
transfer thereof even if such loss, damage, or corruption was a result of
a Defect in your Product; and/or
2 Loss of profit, products or functionality, business, contrac ts, revenues
or anticipated savings, increased costs or expenses, or for any indirect,
consequential or special loss or damage.
To the extent permitted by applicable law, Manufacturer’s liability shal l
be limited to the purchase value of your Product.
The limitations in this clause 4 shall not app ly in case of Manufacturer’s
negligence or intentional misconduct or in case of death or personal
injury resulting from Manufacturer’s proven negligence.

5. OTHER IMPORTANT NOTICES

For further information on your Warranty, as well as information needed
to process your warranty queries, please visit www.microsoft.com/
mobile.
Please ensure your operator has removed any SIM-locks (or other
equivalent mechanisms that may lock your Product to a specific network
or operator) prior to delivering your Product for repair.
Your Product may contain country specific elements, including software.
The warranty services available in a particular country may be limited to
the Products and country specific elements available in that country.
Also, if your Product has been re-exported from its original destination
to another country, your Product may contain country specific elements
that are not considered a defect under this Warranty even if it would not
be operational.
Microsoft Mobile Oy, Keilalahdentie 2-4, FIN-02150 Espoo, Finl and