Quick Guide
Lumia 950
x Issue x EN RM-1104
Keys and parts
1Main camera
2Loudspeaker
3 Audio connector
4 Front camera
5Earpiece
6 Volume keys
7 Power/Lock key
8 Camera key
9 Charger connector
10 Microphone
Remove the back cover and
battery
1. With the phone facing you, at the bottom left
corner of the phone, put your fingernail in the small
recess on the back cover.
2. Press the middle of the back cover, bend the cover
open, and remove it.
3. If the battery is in, put your fingernail in the recess
near the top right corner of the battery, and lift the
battery out.
Insert the SIM and memory card
Note: Your SIM card has an effect on important
settings. Insert the SIM card before switching the
phone on.
1. Remove the battery, and slide the nano-SIM card
into the SIM slot with the metal contact area down
until it locks into place. The SIM slot is located below
the memory card slot.
2. If you have a memory card, slide the card into the
memory card slot until it locks into place.
Use only original nano-SIM cards. Use of
incompatible SIM cards may damage the card or the
device, and may corrupt data stored on the card.
Replace the battery and back cover
1. Line up the battery contacts, and put the battery
in.
2. Press the top edge of the back cover against the
top edge of your phone, and snap the cover into
place.
Charge the battery and switch your
phone on
Note: Your SIM card has an effect on important
settings. Insert the SIM card before switching the
phone on.
Plug a compatible charger into a wall outlet, and
connect the cable to your phone. Your phone
supports the USB-C
your phone from a computer with a USB cable, but
it may take a longer time.
If the battery is completely discharged, it may take
several minutes before the charging indicator is
displayed.
1. To switch your phone on, press and hold the
power key until the phone vibrates.
2. Make sure you select your language and region
correctly. You may not be able to change some of
the settings later on. The phone guides you through
the rest of the setup.
™
cable. You can also charge
Set up your Microsoft account
When you connect your Microsoft account to your
phone, you can get all the cool apps and games
from Windows Store and keep your stuff safe with
automatic backups to the cloud with OneDrive.
During the setup, you can create a new account. If
you sign in to any Microsoft service, such as
Outlook.com (or Hotmail), Office, OneDrive, or
Xbox, you already have a Microsoft account. Sign in
with the same username and password.
When asked, fill in your account details, and select
how you want to get your one-time verification
code. Type in your mail address or the last 4 digits
of your phone number. Make sure you remember
your credentials for the account. You may need
them later.
Tip: If your screen switches off, press the power
key, and drag the lock screen up.
Navigate by touch
Go back to the start screen
In any view, tap the start key
Switch between open apps
Tap and hold the back key
you want.
To close an app, tap
Check the available options
Depending on the app, tap
corner or
Discover all your apps
On the start screen, swipe left to see the apps menu.
To go back, swipe right.
View notifications and access settings
To quickly view missed calls and unread mails and
messages, and to access settings, open the action
centre. Place a finger at the top of the screen, and
slide it down.
at the top left corner.
.
, and choose the app
.
at the bottom right
Zoom in or out
Place 2 fingers on an item, such as a photo or a web
page, and slide your fingers apart or together.
Personalise the start screen
Add a background photo
On the start screen, swipe down from the top of the
screen, and tap
Start. Switch Background to Tile picture or Full
screen picture, and tap Browse. Tap a photo, crop
it as you like, and tap
Change theme colour
On the start screen, swipe down from the top of the
screen, and tap All settings > Personalisation >
Colours, and tap a colour.
Resize a tile
Tap and hold the tile, and tap .
The tiles can be either small, medium, or wide. The
bigger the tile is, the more info it can show.
Add an app tile
Swipe left to go to the apps menu, tap and hold the
app, and tap Pin to Start.
All settings > Personalisation >
.
Move a tile
Tap and hold the tile, drag and drop it to the new
location, and tap the screen.
Move your stuff to your new Lumia
To transfer your contacts, text messages, pictures,
and videos, use the Transfer my Data app.
On the start screen, swipe left, and tap
my Data.
Your old phone must support Bluetooth. Not all
phones or content may be compatible with the
transfer.
To transfer other content, such as music, see the
section for new Lumia users in the
+Tips app.
If your old phone is a Lumia phone and you've
backed up the content and settings to your
Microsoft account, sign in to your Microsoft account
on your new phone to restore the backup.
Transfer
Lumia Help
Learn more
There's a user guide in your phone – it's always with
you, available when needed, even without network
connectivity. On the start screen, swipe left, and tap
Lumia Help+Tips.
For a printable user guide, online user guide, and
troubleshooting help, go to www.microsoft.com/
mobile/support/.
If you’re new to Lumia, remember to also check out
the Get started app.
If your phone doesn’t respond
To reset the phone without losing your data and
settings, press and hold the power key for about 10
seconds. The phone vibrates and restarts.
You're all set to start your Lumia journey!
Product and safety info
Important: For important info on the safe use of your device and
battery, read the Product and safety info boo klet before you take your
device into use.
Some of the accessories mentioned in this us er guide, such as charger,
headset, or data cable, may be sold separately .
You can only use your device on the LTE TDD 2300-2400 (40), 2570-2620
(38); LTE FDD 700 (12), 700 (17), 700 (28), 800 (20), 850 (5), 900 (8),
1700/2100 (4), 1800 (3), 1900 (2), 2100 (1), 2600 (7); WCDMA 850, 900,
1700/2100, 1900, 2100; GSM 850, 900, 1800, 1900 MHz networks. You need
a subscription with a service provider.
Important: 4G/LTE might not be supported by your network service
provider or by the service provider you are using when traveling. In these
cases, you may not be able to make or receive calls, send or receive
messages or use mobile data connections. To make sure your device
works seamlessly when full 4G/LTE service is not available, it is
recommended that you change the highest connection speed from 4G
to 3G. To do this, swipe left on the start screen, and tap
System > Network & wireless > Mobile & SIM. Select the SIM, and tap
Properties. Switch Highest connection speed to 3G.
For more info, contact your network service provider.
Use your device only with an original BV-T5E rechargeable battery.
Charge your device with AC-100 charger. Charger plug type may vary.
Microsoft Mobile may make additional battery or charger model s
available for this device.
Third-party chargers that comply with the applic able USB requirements,
and that can connect to your device USB connector, may also be
compatible.
Note: Using WiFi may be restricted in some countries. For example,
in the EU, you are only allowed to use 5150–5350 MHz WiFi indoors, and
in the USA and Canada, you are only allowed to use 5.15–5.25 GHz WiFi
indoors. For more info, contact your local authoriti es.
The surface of this device is nickel-free.
Use only compatible memory cards approved for use with this device.
Incompatible cards may damage the card and the device and corrupt
data stored on the card.
Keep a safe distance when using the flash. Do not use the flash on people
or animals at close range. Do not cover the flash while taking a photo.
Hearing
This device has been tested and rated for use with hearing aids for some
of the wireless technologies used in this device. However, there may be
some newer wireless technologies used in thi s device that have not yet
been tested for use with hearing aids. It is important to try the different
features of this device thoroughly and in different loc ations, using your
hearing aid or cochlear implant, to determine if you hear any
Settings >
interference. Consult your service provider about its return and exchange
policies and for information on hearing aid compatibility.
Your device complies with FCC rules on hearing aid compatibility. These
rules require an M3 rating or higher. The M value of your device is marked
on the device sales package. To determine the M-rating of your hearing
aid and compatibility with this device, consult your hearing health
professional. For more info about accessibility, go to
microsoft.com/en/mobile/accessibility/hearing-aid-compatibility.
T
o use a telecoil-equipped hearing aid with this device, activate the
hearing aid (T sw itch) and the device telecoil. The sound quality depends
on the type of your hearing aid.
http://www.
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not
to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines from
the independent scientific organization ICNIRP. These guidelines
incorporate substantial safety margins that are intended to assure the
protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate (SAR),
which is an expression of the amount of radio frequency (RF) power
deposited in the head or body when the device is transmitting. The
ICNIRP SAR lim it for mobile devices is 2.0 W/kg averaged over 10 grams
of tissue.
SAR tests are carried out with the device in st andard operating positions,
transmitting at its highest certified power level, in all its frequency bands.
The maximum recorded SAR values for this device are:
When held against
the head
When operated at a
separation distance
of 5/8 inch (1.5
centimetres) from
the body
Maximum SAR value Frequency bands
0.48 W/kg over 10g WCDMA 900 and
0.60 W/kg over 10g LTE 2500 and WLAN
used when Maximum
SAR value was
recorded
WLAN 2450
2450
Your mobile device is also designed to meet the United S tates Federal
Communications Commission (FCC) and Indust ry Canada SAR (IC)
guidelines. FCC ratings for your device and more information on SAR can
be found at transition.fcc.gov/oet/rfsafety/sar.html. Information on IC
SAR can be found at www.ic.gc.ca.
This device meets RF exposure guidelines when used against the head
or when positioned at least 5/8 inch (1.5 centimetres) away from the
body. When a carry case, belt clip or other form of device holder is used
for body-worn operation, it should not contain metal and should provide
at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is needed.
Sending may be delayed until such a connection is available. Follow th e
separation distance instructions until the sending is finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and to
minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for the
call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some changes
could affect SAR values. The latest available SAR information for thi s and
other Microsoft Mobile device models can be found at
sar.microsoft.com.
For more info, go to www.sar-tick.com. Note that mobile devices may
be transmitting even if you are not making a voice call.
The World Health Organization (WHO) has stated that current scientific
information does not indicate the need for any special precautions when
using mobile devices . If you are interested in reducing y our exposure,
they recommend you limit your usage or use a hands-free kit to keep
the device away from your head and body. For more information and
explanations and discussions on RF exposure, go to the WHO website at
www.who.int/peh-emf/en.
Copyrights and other notices
Declaration of Conformity
Hereby, Microsoft Mobile Oy declares that this RM-1104 product is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at www.microsoft.com/m obile/declaration-
of-conformity.
FCC/Industry Canada notice
This device complies with part 15 of the FCC rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation. For more info, go to
transition.fcc.gov/oet/rfsafety/rf-faqs.html. Any changes or
modifications not expressly approved by Microsoft Mobile could void
the user's authority to operate this equipment.
Note: This equipment has been tested and found to comp ly with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installati on. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC ID, IC number, and device model location: On the start screen, s wipe
down from the top of the screen, and tap All settings > Extras > Extras
& info.
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