MGE UPS Systems 66102 User Manual

www.mgeups.com
Network Management Card (66102)
User Manual
Minislot 2006 Edition
THE UNINTERRUPTIBLE POWER PROVIDER Network Management Card – User Manual 34003991EN/GA Page 1/63
1 MGE NETWORK SOLUTION ___________________________________________________________________________________4
1.1 GENERAL PRESENTATION ___________________________________________________________________________________4
1.1.1 Connecting the UPS to the Ethernet network_______________________________________________________________4
1.1.2 Protection of the computers / servers_____________________________________________________________________5
1.1.3 Supervision of the UPSs over the network_________________________________________________________________5
1.1.4 Connection _________________________________________________________________________________________5
1.2 PRESENTATION OF THE NETWORK MANAGEMENT CARD (NMC) _______________________________________________________6
1.2.1 Compatibility with UPSs_______________________________________________________________________________ 6
1.2.2 Direct sending of E-mail _______________________________________________________________________________7
1.2.3 Sending text messages (SMS)__________________________________________________________________________7
1.2.4 Compatibility with the Network Managment Systems (NMS) – Trap sending ______________________________________7
1.2.5 Environment Sensor (option) ___________________________________________________________________________7
1.3 TECHNICAL DATA _________________________________________________________________________________________7
1.3.1 Hardware characteristics ______________________________________________________________________________7
1.3.2 EMC Compatibility ___________________________________________________________________________________7
1.3.3 Configuration _______________________________________________________________________________________8
1.3.4 Administration_______________________________________________________________________________________8
1.3.5 Network ___________________________________________________________________________________________8
1.3.6 Environment sensor __________________________________________________________________________________8
1.3.7 MIB (Management Information Base) ____________________________________________________________________9
1.3.8 Default parameters___________________________________________________________________________________9
2 INSTALLATION_____________________________________________________________________________________________10
2.1.1 Unpacking and check on contents ______________________________________________________________________10
2.1.2 Indications ________________________________________________________________________________________10
2.1.3 Installation in the UPS _______________________________________________________________________________11
2.1.4 Sensor installation (option)____________________________________________________________________________11
3 CONFIGURATION___________________________________________________________________________________________12
3.1.1 Configure IP parameters _____________________________________________________________________________12
3.1.2 Test after configuration_______________________________________________________________________________13
4 SUPERVISION AND ADMINISTRATION BY BROWSER ____________________________________________________________14
4.1.1 Optimising the performance of your browser ______________________________________________________________14
4.2 UPS__________________________________________________________________________________________________15
4.2.1 UPS properties page ________________________________________________________________________________15
4.2.2 On-line help _______________________________________________________________________________________17
4.2.3 UPS control _______________________________________________________________________________________18
4.2.4 UPS weekly schedule programming ____________________________________________________________________20
4.2.5 Shutdown parameters _______________________________________________________________________________21
4.2.6 Viewing the alarms__________________________________________________________________________________23
4.2.7 Measurements _____________________________________________________________________________________24
4.2.8 Event log__________________________________________________________________________________________25
4.2.9 System log ________________________________________________________________________________________25
4.3 NOTIFICATION ___________________________________________________________________________________________26
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4.3.1 Email Notification ___________________________________________________________________________________26
4.3.2 E-mail Message Settings _____________________________________________________________________________28
4.4 CONFIGURATION _________________________________________________________________________________________30
4.4.1 Network settings____________________________________________________________________________________31
4.4.2 System ___________________________________________________________________________________________33
4.4.3 Notified Applications_________________________________________________________________________________34
4.4.4 Central shutdown configuration ________________________________________________________________________36
4.4.5 Access control _____________________________________________________________________________________37
4.4.6 Date and time______________________________________________________________________________________39
4.4.7 Firmware upload____________________________________________________________________________________40
4.5 ENVIRONMENT SENSOR (OPTION) ____________________________________________________________________________41
4.5.1 Characteristics _____________________________________________________________________________________41
4.5.2 Environment Status _________________________________________________________________________________42
4.5.3 Environment Settings ________________________________________________________________________________43
4.5.4 Log ______________________________________________________________________________________________45
5 SERVER PROTECTION ______________________________________________________________________________________46
5.1 SET-UP OF THE SHUTDOWN PARAMETERS ______________________________________________________________________46
5.1.1 Shutdown criteria managed by the Network Management Card _______________________________________________46
5.1.2 Controlled outlets ___________________________________________________________________________________47
5.1.3 Protection of a server connected to a controlled outlet ______________________________________________________48
5.2 THE DIFFERENT SERVER AND UPS SHUTDOWN SEQUENCES _________________________________________________________49
5.2.1 Extended power outage, shutdown initiated by the Shutdown Timer (Shutdown after)______________________________49
5.2.2 Extended power outage, shutdown initiated by the "Low battery power" message _________________________________49
5.2.3 Case of power restoration before the end of the "shutdown duration" counter ____________________________________50
6 CONFIGURATION VIA RS232 _________________________________________________________________________________51
6.1 CHOICE 1: RESTART / RESET _______________________________________________________________________________51
6.2 CHOICE 2: NETWORK CONFIGURATION ________________________________________________________________________51
6.2.1 Choice 1: Read Network settings_______________________________________________________________________52
6.2.2 Choice 2: Modify Network settings______________________________________________________________________52
6.3 CHOICE 3: LOST PASSWORD / SET LOGIN PASSWORD TO DEFAULT ___________________________________________________52
6.4 CHOICE 4: RETURN TO DEFAULT CONFIGURATION ________________________________________________________________53
7 APPENDICES ______________________________________________________________________________________________54
7.1 TABLES OF ALARMS AND E V E N T S_____________________________________________________________________________54
7.1.1 Table of alarms_____________________________________________________________________________________54
7.1.2 Table of UPS events_________________________________________________________________________________55
7.1.3 Table of system alarms ______________________________________________________________________________56
7.2 SNMP OBJECTS _________________________________________________________________________________________57
7.2.1 MGE MIB _________________________________________________________________________________________57
7.2.2 Table des TRAPS : (1.3.6.1.4.1.705.1.11) ________________________________________________________________60
8 GLOSSARY ________________________________________________________________________________________________61
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1 MGE Network Solution
1.1 General Presentation
MGE Network Solution:
Z provides information on events concerning the supply of power to the computers connected to your computer network, Z carries out automatic shutdown of computer systems, Z monitors and controls all the UPSs connected to the network.
As illustrated in the picture below, MGE Network Solution provides these 3 main functions:
Z supervision of the UPSs over the Network, Z protection of the computers, Z connexion of the UPS to the Network.
1.1.1 Connecting the UPS to the Ethernet network
This function can be performed either through network Cards inserted in the UPS (Network Management Card) or through a software "agent" running on a nearby PC that is called the Network Management Proxy.
The Network Management Card or Proxy: manages communication with the UPS (as well as local protection of the machine on which Proxy is installed), periodically accesses the information concerning the UPS, makes this information available to the connected applications (Network Shutdown Modules, Web Browser, Network Management Systems, Enterprise Power Manager), sends notifications on certain events
Operation may be in standard secure mode (the default mode) or in SSL secure mode (Secure Socket Layer SSL).
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1.1.2 Protection of the computers / servers
This function is performed by the Network Shutdown Module installed on each of the servers to be protected. Note that the Shutdown Module is available on several Operating Systems.
The Network Shutdown Module:
continuously waits for information from the Network Management Card / Proxy connected to the MGE UPS. warns administrators and users if AC power fails and proceeds with graceful system shutdown before the end of battery backup power is reached.
1.1.3 Supervision of the UPSs over the network
Depending on your needs, you can either use:
your Internet browser to monitor each UPS, as Management Proxy and Management Card include a Web server. your company’s standard Network Management System (HP-Openview, CA Unicenter, HP Insight Manager, IBM Tivoli Netview). To simplify integration of MGE UPSs, you can use one of the Network Management System Kits for MGE devices. These kits are available on the Management Pac 2 CD-ROM. (ref 66923) the MGE supervisor "Enterprise Power Manager"
1.1.4 Connection
Before installing the MGE Network Solution, the UPS must be set up as indicated in the steps below. Shut down the computers to be protected by the UPS. Connect the UPS to a wall outlet. (For UPSs above 3kVA, please refer to the UPS installation manual) Connect the power cord of each computer to an outlet on the UPS. (For UPSs above 3kVA, please refer to the UPS installation manual)
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1.1.4.1 How to connect UPS / agent / network:
Insert the optional card in the UPS and connect the UPS to the computer network. Start the MGE UPS, then the computers.
1.1.4.2 Setting up the protection:
Set up the Network Management Card (see user manual). Install and configure the Network Shutdown Module on all machines that are to be protected by the UPS.
The software components for each platform and the user manuals are on the Solution-Pac-2 CD or are available for download on the
www.mgeups.com Web site, in the
Download area” section.
1.2 Presentation of the Network Management Card (NMC)
1.2.1 Compatibility with UPSs
The Minislot Network Management Card is compatible with the following UPSs: Pulsar Evolution 500 / 800 / 1100 From technical level 06 Pulsar Evolution 2200 / 3000 From technical level 05 Pulsar Evolution 1500 From technical level 05 EXtreme C 700 / 1000 / 1500 From technical level B2 EXtreme C 2200 - 3200 From technical level 02 Pulsar EX 700 / 1000 / 1500 RT (US°) From technical level 03 Pulsar EX 2200 / 3200 (US°) From technical level 09 Pulsar M 2200 / 3000 All models Pulsar 700 / 1000 / 1500 All models
Note: If the UPS's NT is below that indicated in the table above, contact MGE's technical support. The Network Management Card (66102) is not compatible with Pulsar EX 7/10, Pulsar EX 15/20/30, Pulsar ESV+, 8/11/14/22 ranges.
Network Management Cards acquire information on the operation status of the UPS systems and provide remote control of these systems by means of an ETHERNET network from any SNMP administration station or Web browser. They also supply alarms to the Network Shutdown Modules to trigger shutdown or other automatic actions for protected servers.
Network Management Cards are compatible with the "Enterprise Power Management" supervision system and with the MGE UPS SYSTEMS network protection system.
Z Network Shutdown Module Z Entreprise Power Manager Z Management-Pac 2
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1.2.2 Direct sending of E-mail
When a UPS event occurs, the Network Management Card can directly notify up to 4 intranet or extranet addresses by e-mail. (see E-mail Notification and
E-mail message settings)
1.2.3 Sending text messages (SMS)
The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible with mobile telephone e-mail/SMS transfer systems proposed by ISPs. The format to be used depends on the service provider. For example, sms.0660256585@votre-login.activmail.net (text messages).
1.2.4 Compatibility with the Network Managment Systems (NMS) – Trap sending
The Network Management Cards are compatible with the major Network Management Systems (IBM Tivoli, CA Unicenter, HP Insight Manager). The Management-Pac 2 offering includes the necessary SNMP plug-ins to allow an easy integration in the NMS. Events are notified by SNMP trap.
Z NMS can subscribe on page Notified Applications Z The trap list is given in the appendix.
1.2.5 Environment Sensor (option)
The Environment Sensor (66846) solution comprises a box to be connected to the Card Settings port of the Network Management Cards. Environment Sensor enables measurement of temperature and humidity around the UPS, consideration of external alarms via 2 dry contacts and notification of alarms according to pre-programmed thresholds. (see Environmen Status and Environment Configuration
)
1.3 Technical data
1.3.1 Hardware characteristics
Dimensions
Z Dimensions (L x l x H) 132 x 66 x 42 mm Z Weight (gr) 70 g.
Storage
Z Storage temperature -10°C to 70°C
Ambient conditions
Z Operating temperature 0°C to 40°C Z Ambient humidity 90% RH max without condensation Z RoHS 100% compatible
1.3.2 EMC Compatibility
When correctly installed and used in accordance with the manufacturer's instructions, the Network Management Card complies with the following standards:
Z Safety for ATI: IEC/EN 60950-1 2002 Z EMC: EN 61000-6-2 (2002), EN 61000-6-3 (2002). IEC/EN 62040-2 (2002)
As per European directives: Z Low voltage: 73/23/EEC and 93/68/EEC.
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Z EMC: 89/336/EEC and 93/68/EEC.
1.3.3 Configuration
The user can configure the card with one of the following means:
Z Web browser Z Local serial link (network parameters) Z BOOTP/DHCP (network parameters)
1.3.4 Administration
Z Up to 50 workstations protected by Network Shutdown Modules - Central or local configuration. Z Up to 5 browsers connected at the same time (3 in SSL). Z Minimum recommended browser versions: Internet Explorer 6.x, Mozilla Firefox 1.5, Netscape 6.x Z E-mail sending configurable according to UPS alarms and transmission of a periodical report. Z Control of UPS on/off switching via the HTML interface. Z Adjustment and control of PowerShare outlets via the HTML interface, sequential starting of the installation and optimisation of backup
time by shutting down non-priority systems.
Z Automatic data and time adjustment via NTP server. Z Protection by encrypted password. Z Protection by secure SSL connection. Z Saving of logs in the non-volatile memory. Z Languages available: English / French / Spanish / German / Italian Z On-line help in English available for each page. Z Card firmware updated via the network
1.3.5 Network
Z Fast ETHERNET 10/100 Mbits compatibility with auto-negotiation on the RJ45 outlet
1.3.5.1 List of ports used
Z BootP, DHCP UDP 68 , 67 Z HTML TCP 80 Z SSL TCP 443 Z NSM connection TCP 5000 Z SMTP 25 Z NTP 123 Z SNMP V1 161 Z TRAP SNMP 162
1.3.6 Environment sensor
Z Temperature measurement from 0 to 70°C with +/- 1°C accuracy Z Measurement of humidity from 0 to 100% with +/- 6% accuracy Z Min / max time-stamped function for temperature and humidity Z Choice of temperature readings in Celsius or Fahrenheit Z High and low thresholds, hysteresis and offset adjustable via Web interface
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Z Possibility of notification of status changes by e-mail, SMS or SNMP trap Z Position detection of 2 dry contacts (maximum sensor/contact distance: 20 m) Z Name and status of each configurable contact Z Recording of events and measurements in the card log Z Possibility of shutting down the installation in the event of a threshold being exceeded or on opening / closure of a dry contact Z Connection to the card with straight CAT5 RJ45 network cables (maximum card/sensor distance: 20 m) Z Hot installation
1.3.7 MIB (Management Information Base)
Z Compatible with MIB MGE V1.7
The list of objects managed can be found in the
appendix
1.3.8 Default parameters
Function Parameter Default value Possible value
Network IP address 172.17.16.16 Network IP address
Subnet mask 255.255.0.0 Network IP address Gateway Address 0.0.0.0 Network IP address BOOTP/DHCP Enabled Active / Deactivated Firmware Upload Enabled Active / Deactivated SMTP server smtpserver 31 characters maximum
System UPS Contact Computer Room Manager 49 characters maximum
UPS Location Computer Room 49 characters maximum History log interval (sec.) 60 5 to 99999 sec. Environment log interval (sec.) 300 60 to 99999 sec. Default Language English English / French / Spanish /
German / Italian
Manager table empty 50 maximum Access control User name MGEUPS 10 characters maximum
Password MGEUPS 10 characters maximum Community name read public 49 characters maximum Trap port 161 Non configurable
Date and time Date and time adjustment Synchronise with an NTP server Synchronise with an NTP server
Synchronise manually
NTP server pool.ntp.org 49 characters maximum
Serial link Speed 9600 baud Non configurable
Data bits 8 Non configurable Stop bits 1 Non configurable Parity without Non configurable Flow control without Non configurable
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2 Installation
2.1.1 Unpacking and check on contents
The installation kit contents:
Z A Network Management Card (66102) Z A serial communication cable for configuration (34003918) Z Installation manual (34003905)
2.1.2 Indications
Ethernet port
LED Colour Activity Description
ACT Green Z Off Z Card not connected to the network.
Z On Z Flashing
100M Orange Z Off Z Port operating at 10Mbits/s.
Z On Z Port operating at 100Mbits/s.
Z Card connected to the network but
without activity
Z Port is active in receiving /
transmission
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Service port
LED Colour Activity Description
UPS Green Z Off Z Card startup in progress. Data Z On Z Communication with UPS in progress
Z Flashing
RS232 Orange Z Off Z Configuration menu is active
Z On Z Normal operation. Configuration Z Flashing Z Communication with the Environment
Z Normal operation.
Communication with the UPS is operational
menu is deactived Sensor (option).
2.1.3 Installation in the UPS
The Network Management Card (66102) can be "hot" installed in all UPSs of the MGE UPS SYSTEMS range equipped with a Minislot without having to shut it down.
Z Remove the protective plastic cover from the Minislot Z Note the card's MAC address prior to insertion Z Insert and tighten the card's retaining screws Z Connect the ETHERNET cable Z Wait 2 min.; the card is completely operational when the green UPS Data LED flashes continuously
2.1.4 Sensor installation (option)
The Environment sensor is available as an option on the Network Management Card and is available from MGE UPS SYSTEMS (reference
66846). The sensor allows remote monitoring of the UPS's environment through regular measurements: temperature, humidity, status of two external contacts. It also enables notification of alarms (e-mail, trap SNMP) according to pre-programmed thresholds. It is connected to the Service port (Settings/Sensor) directly on the Network Management Card with a standard Ethernet cable (20 meters maximum). Recognition is automatic. Supervision and configuration are performed via a menu that can be accessed directly from the home page.
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3 Configuration
3.1.1 Configure IP parameters
Once the card has started: Connect one end of the cable (34003918) to the Service port. If the environment sensor was previously connected, the card must be restarted in order to access the configuration menu. Connect the other end of the cable to the COM port (IOIOI) of a PC. Launch a HyperTerminal™ type emulator with the following configuration: Speed: 9600
Data bits: 8 Parity: none Stop bits: 1 Flow control: none "Locally reproduce the characters entered" option: deactivated.
Enter MGEUPS or mgeups. The main menu is displayed:
3.1.1.1 Your network is equipped with a DHCP server
The card is configured by default with this service activated. The card automatically collects IP parameters. To know the IP parameters, type 2, then type 1. The menu is displayed:
Note the IP address. To exit, enter 3 then 7. The card is operational. Note: As long as the card is not connected to the network, it continuously attempts to make connection. Once the connection has been established, the operational mode presented in the table above becomes effective.
3.1.1.2 Your network is not equipped with a DHCP server
In the main menu enter 2, then 2 again. Follow the instructions and enter the static IP parameters.
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At the end of the menu, wait for the "Done" message to be displayed indicating that the IP parameters have been saved.
Return to the main menu and enter 1. The card restarts with the new IP parameters.
3.1.2 Test after configuration
To check that the Network Management Card is operational after installation and configuration. From a station connected to the same subnet as the card, open a web browser and enter the IP address of the card in the address field Check the display of the home page.
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4 Supervision and administration by browser
Z On a computer equipped with a Web browser (Internet Explorer, FireFox or Netscape recommended), enter the address initialised
previously in the Installation chapter (e.g.
The "UPS properties" home page is displayed.
4.1.1 Optimising the performance of your browser
Z To view status changes on the UPS in real time, the browser must be configured so that it automatically refreshes all the objects on the
current page. Example on IE 6: Tools / Internet Options / General / Parameters menu, tick Every time this page is visited and validate.
http://172.17.16.16.)
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4.2 UPS
4.2.1 UPS properties page
Z This page gives instant access to the essential information about your UPS.
This page is automatically refreshed every 10 seconds.
4.2.1.1 "UPS" zone: general information on the UPS.
Indication of the picture and generic name of the UPS range
Computer room: Customised name of your system. You can change this name on the "System" page.
4.2.1.2 "UPS status" zone: Essential information:
Z The various icons showing the status of the UPS are:
Normal operation
Alarm present. This icon links directly to the alarm
page.
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Utility power present
Battery operation
Loss of communication with the UPS
Battery fault
(green outlet)
(red outlet)
"Communication": indicates the status of the communication between the card and the UPS "Power source": indicates whether the power comes from the utility or from the UPS battery "Batteries": indicates whether the battery is being charged, discharged, or is faulty "Output load level": indicates the power percentage used at UPS output "Master output": indicates if the UPS output is protected "Controlled outlets": indicates if the controlled outlets (if available) are powered.
Outlet powered
Outlet not powered or not protected
4.2.1.3 "Battery status" zone
Z "Bargraph": graph showing the remaining battery charge (in percent) Z "Battery charge level": remaining battery charge (in percent) Z "Remaining backup time": Estimation of the battery's maximum backup time remaining before UPS shutdown Z "Last periodic test": Result of the last automatic battery test carried out by the UPS
Possible values are:
- OK: the test was completed correctly – NOK: the battery needs to be checked – Deactivated: the automatic battery test is not validated on the UPS
The "About your UPS" zone provides information on the UPS and the card, in particular, the model range and software version.
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4.2.2 On-line help
On-line contextual help in English is available at the top of each page by clicking on the Help link, which is always located on the top right corner. The navigation menu of the on-line help is identical to that of the card's pages.
The Help page always opens a new window.
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4.2.3 UPS control
Click on the "UPS Control" section in the menu
UPS configuration may prevent the shutdown and restart commands from being properly run. Read the UPS user manual for more information.
This page enables triggering of startup and shutdown sequences for the UPS main output and controlled outlets.
Z The status of each output is displayed by a symbol associated with the Off label (red symbol) or On (green symbol). Z The shutdown sequences take into account the time required for the registered servers to shut down without losing data (see shutdown
parameters).
Z The main outlet has priority over the controlled outlets. Shutdown of the main outlet causes the controlled outlets to shut down. Controlled
outlets can only be started if the master outlet is on.
The Check column proposes six different commands, and a command is only actually started after clicking on 'Execute':
"Safe power down": A sequence to switch off output power is launched immediately. The systems supplied are shut down correctly while the shutdown sequence is running, then the output is cut.
"Safe power down & reboot": A sequence to switch off then restore output power is launched immediately. The powered systems are shut down correctly during the shutdown sequence, then the output is switched off. Finally, the restart sequence is launched at the end of the time delay specified in the "Toggle duration" parameter. The output status is updated.
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"Immediate On": A sequence to switch on output power is launched immediately. The output is re-powered and the systems supplied start up correctly.
"Delayed, safe power down": This is the same switch off sequence as for the "Safe power down" command, but postponed by the number of seconds programmed in the "Off Delay" parameter.
"Delayed, safe power down & reboot": This is the same switch off then on sequence as for the "Safe powe r down & reboot" command, but postponed by the number of seconds programmed in the "Off Delay" parameter.
"Delayed On": This is the same switch on sequence as for the "Immediate On" command, but postponed by the number of seconds programmed in the "On Delay" parameter.
The Save button saves the Off Delay, Toggle duration and On Delay parameters on the card.
Security: The administrator must click on Save and enter his/her login/password to save modifications or run commands. The default login and password by default are: MGEUPS
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