MGE UPS Systems 4000 RT User Manual

www.mgeups.com

Pulsar MX

4000 RT
5000 RT

Installation and user
manual

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34003641FR/AA - Page 1

34008030EN/AA - Page 2

Thank you for selecting an MGE UPS SYSTEMS product to protect your electrical equipment.

The Pulsar MX range has been designed with the utmost care.
We recommended that you take the time to read this manual to take full advantage of the many features of your UPS
(Uninterruptible Power System)

Warning: this is a class A UPS product. In a domestic environment, this product may cause radio interference, in wich case,
the user may be required to take additional measures.
Output cables should not be longer than 10 meters.
If the device must be installed in overvoltage category III or IV envoronments, additional upstream overvoltage protection must
be provided for.

Before installing Pulsar MX, please read the booklet on the required safety instructions. Then follow the indications in this
manual.

To discover the entire range of MGE UPS SYSTEMS products and the options available for the Pulsar MX range, we invite
you to visit our web site at www.mgeups.com or contact your MGE UPS SYSTEMS representative.

Environmental protection

MGE UPS SYSTEMS has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.

Substances

This product does not contain CFCs, HCFCs or asbestos.

Introduction

Packing

To improve waste treatment and facilitate recycling, separate the various packing components.

◗ The cardboard we use comprises over 50% of recycled cardboard.
◗ Sacks and bags are made of polyethylene.
◗ Packing materials are recyclable and bear the appropriate identification symbol .

Material Abbreviation Symbol

number

Polyethylene terephthalate PET 01

High-density polyethylene HDPE 02

Polyvinyl chloride PVC 03

Low-density polyethylene LDPE 04

Polypropylene PP 05

Polystyrene PS 06

Follow all local regulations for the disposal of packing materials.

End of life

MGE UPS SYSTEMS will process products at the end of their service life in compliance with local regulations.
MGE UPS SYSTEMS works with companies in charge of collecting and eliminating our products at the end of their service life.

◗ Product

The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing centre for electrical and electronic waste.

◗ Battery

The product contains lead-acid batteries that must be processed according to applicable local regulations concerning
batteries.
The battery may be removed to comply with regulations and in view of correct disposal.

"Material Safety Data Sheets" (MSDS) for the batteries are available on our web site*.

The

(*) For more information or to contact the Product Environmental manager, use the
www.mgeups.com -> About us -> Environment.

"Environmental Form" on the site:

34008030EN/AA - Page 3

Introduction

Pictograms

Important instructions that must always be followed.

Information, advice, help.

Visual indication.

Action.

Audio signal.

In the illustrations on the following pages, the symbols below are used:

LED off

LED on

34008030EN/AA - Page 4

Contents

1. Presentation

1.1 Standard positions ...................................................................................................................... 7

Tower position................................................................................................................................ 7

Rack position ................................................................................................................................. 7

1.2 Rear panels................................................................................................................................... 8

Pulsar MX 4000 RT / 5000 RT....................................................................................................... 8

Pulsar MX EXB RT (optional battery module)................................................................................ 8

1.3 Display and control panel ........................................................................................................... 9

1.4 Options ......................................................................................................................................... 9

Rack mounting kit .......................................................................................................................... 9

ModularEasy MX.......................................................................................................................... 10

Battery extensions for UPS backup times up to 80 minutes.........................................................11

Battery Integration System ...........................................................................................................11

Battery extension cable ................................................................................................................11

2. Installation

2.1 Unpacking and contents check ................................................................................................ 12

2.2 Internal batteries connection (Battery start-up)........................................................................ 12

2.3 Installation in tower position .................................................................................................... 13

2.4 Installation in rack position ...................................................................................................... 14

Adjustment of the orientation of the logo and control panel......................................................... 14

UPS module rack mounting ......................................................................................................... 14

UPS or battery module rack mounting......................................................................................... 15

2.5 Communication ports................................................................................................................ 16

Connection to the RS232 communication port ............................................................................ 16

Connection to the communication port by relays ......................................................................... 16

Remote Power Off communication port ....................................................................................... 17

Installation of communication cards.............................................................................................17

2.6 Required protective devices and cable cross-sections ......................................................... 18

Recommended upstream protection............................................................................................ 18

Recommended downstream protection ....................................................................................... 18

Required cable cross-sections..................................................................................................... 18

2.7 Connection of input/output power cables to UPS terminals ................................................. 19

2.8 Connection of IEC cables to output receptacles .................................................................... 20

3. Operation

3.1 Initial start-up ............................................................................................................................. 21

3.2 Final start-up sequence............................................................................................................. 21

3.3 Operating modes ....................................................................................................................... 22

3.4 Operation on battery power...................................................................................................... 23

3.5 Return on Normal AC source.................................................................................................... 23

3.6 UPS shutdown............................................................................................................................ 24

4. Access to measurements and personalisation data

4.1 Display organisation.................................................................................................................. 25

4.2 Access to measurements.......................................................................................................... 25

4.3 Access to UPS set-up and maintenance using the control panel......................................... 25

4.4 UPS set-up.................................................................................................................................. 26

4.5 Maintenance............................................................................................................................... 27

4.6 Personalisation using external software ................................................................................. 27

34008030EN/AA - Page 5

Contents

5. Troubleshooting

5.1 Troubleshooting LEDS (21) and (22).........................................................................................28

5.2 Troubleshooting not requiring MGE UPS SYSTEMS after-sales support.............................28

5.3 Troubleshooting requiring MGE UPS SYSTEMS after-sales support....................................29

6. Life Cycle Monitoring (LCM)

6.1 Description..................................................................................................................................30

Get free offers...............................................................................................................................30

Secure your installation power continuity .....................................................................................30

Reset or disable LCM...................................................................................................................31

7. Maintenance

7.1 Hot swapping the power sub-module.......................................................................................32

7.2 Hot swapping the battery sub-module .....................................................................................32

7.3 Maintenance on a UPS equipped with the ModularEasy MX module....................................33

7.4 Training centre............................................................................................................................33

8. Appendices

8.1 Technical specifications ............................................................................................................34

8.2 Glossary ......................................................................................................................................35

34008030EN/AA - Page 6

1.1 Standard positions

Tower position

1. Presentation

Dimensions (H x W x D) in mm / Inches

Pulsar MX 4000 RT 444.5 x 131 x 700 /

17.5 x 5.16 x 27.56

Pulsar MX 5000 RT 444.5 x 131 x 700 /

17.5 x 5.16 x 27.56

Pulsar MX EXB RT 444.5 x 131 x 650 /

17.5 x 5.16 x 25.6

Weights in kg / lbs

Pulsar MX 4000 RT 57 / 125

Pulsar MX 5000 RT 57 / 125

Pulsar MX EXB RT 70 / 154

Rack position

Dimensions (H x W x D) in mm / Inches

Pulsar MX 4000 RT 131 x 444.5 x 700 /

5.16 x 17.5 x 27.56

Pulsar MX 5000 RT 131 x 444.5 x 700 /

5.16 x 17.5 x 27.56

Pulsar MX EXB RT 131 x 444.5 x 650 /

5.16 x 17.5 x 25.6

Weights in kg / lbs

Pulsar MX 4000 RT 57 / 125

Pulsar MX 5000 RT 57 / 125

Pulsar MX EXB RT 70 / 154

34008030EN/AA - Page 7

1. Presentation

1.2 Rear panels

Pulsar MX 4000 RT / 5000 RT

7

8

9

11

12

13

SWITCHED
GROUP 2

PARALLEL

RS232 CONTACTS

SWITCHED
GROUP 1

BAT NO. RPO

(1) Two groups of 2 programmable (10A)

1

outlets for connection of equipment
(2) Groups of 4 (10A) outlets for connection of
equipment

2

(3) Groups of 2 (16A) outlets for connection of
equipment

(4) 12A thermal switch
(5) 20A thermal switch

3

(6) 12A thermal switch
(7) Output terminal block
(8) Normal AC source terminal block

4

5

6

10

14

15

16

(9) Connector for additional battery module
(10) Slot for optional communication card
(11) Connector for parallel operation
(12) USB communication port
(13) RS232 communication port
(14) Communication port by relay
(15) Connector for automatic detection of

battery module(s)
(16) Connector for Remote Power Off control
(RPO)

Pulsar MX EXB RT (optional battery module)

BATTERY

CONNECTOR

180Vdc

18

BATT. NO.

BATTERY BREAKER 50Adc

BATTERY

CONNECTOR

180Vdc

18

(17) Connectors for automatic detection of

battery module(s)
(18) Connectors for battery modules (to the
UPS or to the other battery modules)
(19) Battery circuit breaker

17

19

34008030EN/AA - Page 8

1.3 Display and control panel

25

24

30

31

32

33

ESC

20 21 22

IO

1. Presentation

(20) Load protected LED

(21) Downgraded operation LED
(22) Load not protected LED
(23) Alphanumeric display
(24) Escape (cancel) button
(25) (26) Function buttons

(scroll down / scroll up)

(27) Enter (confirm) button
(28) UPS OFF button

23

(29) UPS ON button
(30) Rectifier LED
(31) Battery LED
(32) Inverter LED

26

(33) Bypass LED

27

(34) Load powered LED

28

29

1.4 Options

Rack mounting kit

Telescopic rails for Pulsar MX RT mounting in 19’’ enclosure with mounting hardware (part number 68002)

34

(35) Ear hangup

35

36

37

(36) Rear bracket system for transportation
(37) Telescopic rails, 639 mm to 1005 mm

length (27.36’’ to 39.96’’)

34008030EN/AA - Page 9

1. Presentation

ModularEasy

Pulsar MX ModularEasy enables parallel

operation when combining two Pulsar MX
UPSs. Consequently you can enhance the
availbility level of your equipment (N+1
redundancy). You can also double your
secured power capacity according to your
needs (migration, network extension...).
In the unlikely event a major fault would
occur, the manual maintenance bypass of
Pulsar MX ModularEasy would allow the
UPS maintenance without interrupting your
connected equipment.

In single unit mode, Pulsar MX
ModularEasy combined with one Pulsar MX
UPS adds a second level of availability to
your installation.

The manual bypass mode allows the
replacement of the UPS without any
interruption to the connected equipment in
case of a major fault that would not be related
to the most critical components of the UPS
(i-e front-accessible, hot-swappable Battery
and Power Sub-Modules).

Example of Pulsar MX ModularEasy connected with two UPSs in parallel operation

SWITCHED
GROUP 2

SWITCHED
GROUP 1

SWITCHED
GROUP 2

SWITCHED
GROUP 1

UPS 1
(Pulsar MX RT)

Pulsar MX RT ModularEasy

UPS 2
(Pulsar MX RT)

PARALLEL

RS232 CONTACTS

BAT NO. RPO

PARALLEL

RS232 CONTACTS

BAT NO. RPO

UPS output to load

AC Normal input

34008030EN/AA - Page 10

Battery extensions for UPS backup times up to 80 minutes (at full load)

Pulsar MX RT offers a standard backup time of 5/7 minutes at full load.
To increase backup time, it is possible to connect Pulsar MX EXB RT modules to the UPSs.

Battery extensions for Pulsar MX RT

1. Presentation

Pulsar MX 4000 RT:

Pulsar MX 5000 RT:

Battery Integration System

Pulsar MX
4000 RT /
5000 RT

7 min

5 min

Pulsar MX

+++

EXB RT

29 min

22 min

Pulsar MX
EXB RT

53 min

41 min

The Battery Integration System is intended
for extended backup time configurations to
conveniently stack and secure up to 9
modules on the same cart (swivel wheels with
brakes, leveling feet, seismic side panels,
plates to lock modules and screws included).

Pulsar MX
EXB RT

80 min

62 min

Battery extension cable (1,8 m / 6 ft)

This extended battery cable will be used instead of the standard battery cable when battery modules are distant from each
other (located in two different enclosures, for instance).

34008030EN/AA - Page 11

2. Installation

2.1 Unpacking and contents check

40

41

43

42

44

45

47

46

48

IP=
MAC=00E0D8FF855E

Card Settings

100 10

UPS
data

Reset

1 2
ON

RS232 Download

RS232

ETHERNET

49

66074

(40) Pulsar MX 4000 or 5000 UPS.

(41) Two sets of tower stands.

(42) RS232 communications cable

(43) Product documentation.

(44) 4 cable lockers.

(46) Screw driver.

(47) Solution-Pac power management suite CD-ROM.

(48) Network Management card (optional, or standard in
NetPack version).

(49) 4 IEC 10A output cables.

(45) Telescopic rails for rack enclosure with mounting

hardware (optional, or standard with NetPack version).

Packaging must be destroyed according to waste management standards. Recycling icons are displayed for easy selection.

A dangerous voltage is present inside the power module and the battery module. Any operations to be carried out
on these modules must be done so by qualified staff.

2.2 Internal battery connection (Battery start-up)

1 - Remove the two fixing screws (59) to free

60

59

the battery connector.
2 - Push the battery connector so that you can
read

"Connected".

3 - Secure the two fixing screws (59).

34008030EN/AA - Page 12

2.3 Installation in tower position

Follow steps 1 to 3 to adjust the tower stands for the upright position.

2. Installation

1

1

ESC

150 mm

2

3

3

2

3

3

450 mm

Always keep 150 mm free space behind the UPS rear panel.
The distance between the tower stands should be 450 mm.

34008030EN/AA - Page 13

2. Installation

2.4 Installation in rack position

Adjustment of the orientation of the logo and control panel

1

2

3

UPS module rack mounting (optional rails required)

Pulsar MX RT is very heavy. To ease its rack integration, we strongly recommend to remove the battery tray as shown below:

2

4

3

3

1

1

34008030EN/AA - Page 14

x 6

1

1 - Remove the 6 fixing screws to free the main front panel bezel.
2 - Place the front panel above the UPS.
3 - Remove the 4 fixing screws on the right side to free the battery sub-module.
4 - Pull the battery sub-module slightly, then lift it to extract it.

UPS or battery module rack mounting (optional rails required)

It is not allowed to install the UPS or battery module in a hermetically closed environment without any exchange of
air.

Follow steps 1 to 4 for rack mounting the UPS onto the rails.

3

3

3

2

2. Installation

3

1

4

The rails and the necessary mounting hardware are supplied by MGE UPS SYSTEMS.

Note for step 1: it is possible to adjust the position of both front mounting ears.

Rear bracket system (included with rail kits)

To be used if you need to move the rack enclosure with UPS already rack-mounted inside.

1

4

34008030EN/AA - Page 15

2. Installation

2.5 Communication ports

Pulsar MX RT provides 3 communication methods that can be used simultaneously:

◗ 2 COM ports provide RS232 or USB communications using MGE UPS SYSTEMS SHUT protocol. Compatible with most

power management software applications available into the enclosed Solution Pac CD-Rom. Please, note that both ports
cannot be used at the same time.

◗ The output contact port is used for basic signaling or for protection of IT systems like IBM iSeries (formerly AS400) and more.
◗ The slot is compatible with any MGE UPS SYSTEMS communication card (check www.mgeups.com web site for the

complete list of compatible cards).

Connection to the RS 232 communication port

1 - Connect the RS232 (42) communications

SWITCHED

SWITCHED

GROUP 2

GROUP 1

The UPS can now communicate with various

PARALLEL

42

cable to the serial port on the computer
equipment.

2 - Connect the other end of the
communication cable (42) to the RS232 (13)
communications port on the UPS.

MGE UPS SYSTEMS power management
application software. Please note that the
configuration software is included with
Personal Solution Pac for Windows.

RS232 CONTACTS

BAT NO. RPO

13

Connection to the communication port by relays (14)

(see page 8)

◗ Pin 1, 2: not used,

5432

9876

n.o.n.c. n.o. n.o. n.o.

common

1

14

When the status is active, the contact between the common (Pin 5) and the relevant information pin is closed.

◗ Pin 3: remote Power Off signal (5 to 27 V DC, 10 mA max),

◗ Pin 4: operation on mains (not on battery),

◗ Pin 5: user common,

◗ Pin 6: operation on automatic by-pass,

◗ Pin 7: low battery,

◗ Pin 8: load protected,

◗ Pin 9: operation on battery.

n.o.: contact normally open.
n.c.: contact normally closed.

34008030EN/AA - Page 16

Output relays specifications

◗ Voltage: 48 V DC max,
◗ Current: 2 A max,
◗ Power: 62,5 VA, 30 W.

Example: for 48 V DC, Imax=625 mA

Remote Power Off communication port (16)

(see page 8)

Installation of a Remote Power Off function must be carried out in compliance with applicable regulations.
In order to fully de-energize devices and Pulsar MX RT with the RPO port, it is necessary:

◗ to use a two-position switch (Normally Open or Closed contact should be held more than 1 second to be taken into account).
◗ to connect to this RPO switch a device that allows to trip all breaker(s) located upstream

RT. This can be achieved by means of a shunt trip.

(1) : If not, the output devices could be powered again through static switch when the two-position switch is released.
(2) : If not, the output devices will remain powered several seconds after the RPO activation.

Please, notice that the internal batteries will remain connected to the power sub-module after RPO activation.

The cable is not included.

Remote power off contact normally open Remote power off contact normally closed

2. Installation

(1)

and downstream

(2)

Pulsar MX

5432

6

RJ12 (6p6c)

1

6

5432

RJ12 (6p6c)

1

5 V DC to 27 V DC

5 V DC to 27 V DC

◗ Signal:

- activation voltage: 5 V DC to 27 V DC.

- current: 10 mA max.

Installation of communication cards (optional, standard with the NetPack version)

SWITCHED

1 - Remove the slot cover secured by two

GROUP 2

SWITCHED
GROUP 1

It is not necessary to shutdown the UPS
before installing a communications card.

screws.
2 - Insert the communications card in the slot.
3 - Secure the card with both screws.

IP=
MAC=00E0D8FF855E

PARALLEL

1 2
ON

RS232 Download

RS232 CONTACTS

Reset

100 10

ETHERNET

Card Settings
UPS
data

BAT NO. RPO

RS232

Communication card (restricted access)

66074

34008030EN/AA - Page 17

2. Installation

2.6 Required protective devices and cable cross-sections

Recommended upstream protection

UPS power rating Upstream circuit breaker The indicated protection ensures

4000 RT D curve - 32A

5000 RT D curve - 32A

2 poles circuit breaker

L

To UPS Normal AC source

N

G N L

discrimination for each output circuit
downstream of the UPS.
If these recommendations are not followed,
protection discrimination is not achieved and
may result in a potential power interruption to
the connected devices.

Recommended downstream protection

UPS power rating Downstream circuit breaker The indicated protection ensures

4000 RT Z curve - 10A

5000 RT Z curve - 10A

Required cable cross-sections

◗ Terminal-block cable capacity: 6 mm
◗ Capacity for earthing conductor: 6 mm

discrimination for each output circuit
downstream of the UPS.

C curve - 4A

C curve - 6A

2

, solid or stranded wire (maximum 8 mm2 or AWG 8).

2

, solid or stranded wire (maximum 8 mm2 or AWG 8).

If these recommendations are not followed,
protection discrimination is not achieved and
may result in a potential power interruption to
the connected devices.

34008030EN/AA - Page 18

2.7 Connection of input/output power cables on UPS terminals

◗ This type of connection must be carried out by qualified electrical personnel.
◗ Before carrying out any connection, check that the battery circuit breaker (19) (see page 8) and that the upstream protection

device (Normal AC source) is open ("0").

◗ Use included insulated ferrules with stranded wires.

1 - Remove the terminal block cover (2

screws) with the included screwdriver.
2 - Insert the Normal AC cable through the
cable gland (8).
3 - Connect the 3 wires to the Normal AC
terminal block.

4 - Insert the output cable through the cable

8

7

1

gland (7).
5 - Connect the 3 wires to the output terminal
block.
6 - Refit the terminal block cover and tighten
the cable glands.
7 - Secure the terminal block cover by means
of 2 screws.

2. Installation

Always connect first the
earthing wire.

3

2

5

8

7

4

6

7

34008030EN/AA - Page 19

2. Installation

2.8 Connection of IEC cables to output receptacles

1 - Connect the equipments to the UPS using

1

44

49

the cables (49).
It is preferable to connect the priority

2

equipments to the four outlets (2) and the non
priority equipments to the four outlets (1) that
can be programmed in pairs (1 and 2).
Connect any high-power devices to the 16 A
outlet (3)
To program shutdown of outlets (2) during
operation on battery power and thus optimise
the available backup time, the MGE UPS
SYSTEMS communication software is
required.

2 - Fit the connection securing system (44)
that prevents the plugs from being pulled out
accidentally.

3

34008030EN/AA - Page 20

3.1 Initial start-up

3. Operation

1 - Check that the battery switch (60) (see

LEDs (22) is ON, LEDs (33) and (34) are

It is essential to contact our Customer Service to ensure that your system is commissionned in complete safety and to benefit
from the manufacturer’s guarantee.

22

ESC

section 2.2, page 12) on top cover is
connected.
2 - Set the upstream circuit breaker (not
included) to the

The equipments are powered via the
Normal AC source, but not protected by
the UPS.

Batteries are recharging, an 8 hour recharge
period is necessary to get full backup time.

green.

"I" position (ON).

IO

3433

UPS personalisation

If UPS personalisation is desired, it is advised to enter the personalisation mode at this time (see the 4.4
section).

3.2 Final start-up sequence

ESC

"Personalisation"

21 2220

3- Press the

The buzzer beeps once, and after UPS
internal test sequence, the LED (20) is ON.

LEDs (30), (32), (34) are green.

The equipments are protected by the UPS.

If LED (21) or (22) is ON, an alarm has
occurred (see the

"I" button (29) more than 3s.

"troubleshooting" section).

343230 29

IO

34008030EN/AA - Page 21

3. Operation

3.3 Operating modes

Normal mode

This is the standard operating mode, set by

ESC

20

default in the factory.

Under normal condition (Normal AC source
available):
LED (20) is ON.
LEDs (30), (32), (34) are green.

The equipments are protected by the UPS.

IO

343230

Eco mode

The main advantage of the Eco mode (see

ESC

20

glossary) is that it reduces the consumption
of electrical power.

Under normal condition (Normal AC source
available):
LED (20) is ON.
LEDs (32), (34) are green.

IO

3432

If normal AC source is out of tolerance:

ESC

20 21

The equipments are supplied in ECO
mode.

LEDs (20), (21) are ON.
LEDs (30), (32), (34) are green.

The equipments are protected by the UPS.

IO

343230

34008030EN/AA - Page 22

3.4 Operation on battery power

When the Normal AC source is not available, the load continues to be protected by the UPS.
Power is supplied by the battery.

Transfer to battery power

3. Operation

ESC

20 21

IO

343231

LEDs (20), (21) are ON.

LEDs (31), (32), (34) are green.

The audio alarm beeps every 10 seconds.

The equipments are protected by the UPS
and supplied by the battery.

The display indicates the battery remaining
backup time.

Low battery warning

ESC

20 21

IO

LEDs (20), (21) are ON.

LEDs (31), (32), (34) are green.

The audio alarm beeps every 3 seconds.

The remaining battery power is low.

Shut down all applications on the connected
equipment because automatic UPS
shutdown is imminent.

343231

End of backup time

ESC

34

3.5 Return on Normal AC source

After an outage, the UPS restarts automatically when Normal AC source is restored (unless this function has been disabled
via UPS personalisation) and the load is supplied again.

22

IO

LED (22) is ON.

LED (34) is red.

The audio alarm beeps continuously.

The equipments are not powered.

The UPS displays
Battery low

".

"End of backup time

34008030EN/AA - Page 23

3. Operation

3.6 UPS shutdown

22

1 - Press the

"0" button (28) more than 3s.

ESC

The buzzer beeps once, and the load is no
longer protected by the UPS. It is powered
via the Normal AC source. If the UPS is set
in frequency converter mode, the
equipments will not be powered.

If the Normal AC source is out of
tolerance, the UPS will generate a 10ms
output calibrated break.

2 - For a full shutdown of UPS and connected
load, the upstream circuit breaker (not
included) should be set to the

"0" position.

IO

34

2833

34008030EN/AA - Page 24

4. Access to measurements and personalisation data

4.1 Display organisation

Status and Alarms

Measurements

UPS input measurements

UPS output measurements

Battery measurements

UPS Set-up

Local settings

Output settings

ON/OFF settings

Battery settings

Maintenance

Model

Alarm History

Manual batt test

Led & Buzzer test

LCM

Statistics

Operation limits

4.2 Access to measurements

Press the scroll button (24) (see section 1.3, page 9) to access measurements for voltage, current, frequency, power output
and battery capacity.

4.3 Access to UPS set-up and maintenance using the control panel (23)

◗ Press the scroll button (25) a number of

times to point the UPS set-up or
Maintenance menu

◗ Press the Enter button (27) to get access.

UPS SET-UP
MAINTENANCE

ESC

23

25

27

IO

34008030EN/AA - Page 25

4. Access to measurements and personalisation data

4.4 UPS set-up

Local settings

Function Factory setting Options

Language English French, German, Italian, Portuguese, Spanish

Date / Time Format International

(DD-MM-YYYY/HH :MM)

Date / Time Change GMT + 1

(Continental Europe)

Audible Alarm Yes No

US (MM-DD-YYYY/HH:MM AM/PM)

MM-DD-YYYY/HH :MM adjustable

Output settings

Function Factory setting Options Comments

Output Voltage 230 V 200 V / 208 V / 220 V /

240 V / 250 V

Freq Converter Disable Enable

Output Frequency 50 Hz 60 Hz User selectable under frequency-

converter mode

Eco Mode DisablE Enable See glossary

Slew Rate 1 Hz / sec. 0.5 Hz / sec.

Bypass Transfer
If bypass Ac nok?

Interrupt Time 10 ms 20 ms, ...... , 200 ms Break time calibration during load

Yes No Transfer to bypass if Normal AC

source is out of tolerance

transfer on Normal AC source out of
tolerance

Overload Prealarm 105 % 40 %, 50 %, 70 % Alarm if threshold is overrun

Redundancy Mode No Yes On parallel sequence : Alarm if

redundancy loss

ON/OFF settings

Function Factory setting Options Comments

Cold Start Disable Enable Start on battery

Forced Reboot Enable Disable Enables automatic restart of the

system even if Normal AC source is
restored before the end of the
shutdown sequence

Auto Restart Enable Disable UPS restarts automatically when

Normal AC source is restored

Energy Saving Disable Enable Automatic shutdown on battery if

output load level < 10 %

Sleep Mode Enable Disable

Remote Command Enable Disable Enables consideration of shutdown

or restart orders from software to be
authorised

34008030EN/AA - Page 26

4. Access to measurements and personalisation data

Battery settings

Function Factory setting Options Comments

Auto Battery Test Everyweek No test / everyday /

everyweek /everymonth

Low Batt Warning 20% 0 to 100% 1% increment

User Batt Settings UPS reads number of

Deep Disch Protect Yes No Protection against deep discharge.

4.5 Maintenance

Function Sub-Function Option / Display Comments

Model Power Module SN: xxxxxxxxx

Alarm History Read Description

Manual Batt Test Manual Battery Test No / Yes

Led & Buzzer Test Led & Buzzer Test No / Yes

Life Cycle Monitoring LCM Enable / Disable Life cycling monitoring alarms

From 0 to 40 Ah 5 Ah increment
battery modules
connected

Frame

Erase No / Yes

SOFT: xxx

NT: xxx

Date Hour

Alarm xxx

If disable, MGE UPS SYSTEMS
warranty will be void

Serial number
Soft version
Technical level

10 alarms can be stored
automatically

Statistics Auto Statistics Statistics You need to register at

Custom Statistics Reset Date ?

Operation Limits Operation Limits Automatic alarms displayed when

4.6 Personalisation using external software

◗ Insert the Solution-Pac CD-ROM in the drive.

◗ On the first navigation screen, select "Point to Point solution" and follow the instructions on how to install the Personal

Solution-Pac software.

◗ Then select "Settings", "Advanced settings" and "UPS settings".

Note that only the Windows versions of the Personal Solution-Pac software offer this possibility.

Are you sure ?

www.mgeups.com/Icm to get the
code and get access to free statistics

UPS is operating near the limits

34008030EN/AA - Page 27

5. Troubleshooting

5.1 Troubleshooting LEDS (21) and (22)

If LED (21) is ON:

If LED (22) is ON:

Press the escape button (24) to stop the

LOAD PROTECTED
x.xkVA / xxx% LOADED

ENVIRONMENT FAULT

SINGLE UPS

2120

22

24

the equipments are protected by the UPS
but the operation is downgraded.

the equipments are no longer protected
by the UPS.

audible alarm.

Note :

In case of

"MULTIPLE FAULT", press the

"Enter" button (27) and the scroll button (25)

ESC

25

27

to get access to further details.
In case of
section (see section 6).

"LCM WARNING", refer to LCM

5.2 Troubleshooting not requiring MGE UPS SYSTEMS after-sales support

LOAD PROTECTED
x.xkVA / xxx% LOADED

x x x x x x x x FAULT

SINGLE UPS

ESC

Press the

Displayed details Signification Correction

NO BATTERY The battery is incorrectly connected Check battery connections

I/O BAD CONNECTION AC source is not connected to the correct

NO POWER MODULE The power sub-module is not inserted Check power sub-module connections (see

"Enter" button (27) to display the details below :

Check AC wiring

terminals

section 7.1)

34008030EN/AA - Page 28

NO BATTERY MODULE The battery sub-module is incorrectly

connected

INV THERM OVERLOAD The UPS shuts down automatically because

of a major overload.

INVERT LIMITATION Short circuit conditions on output devices Check the installation at the UPS output

Check battery connections (see section 7.2)

Check the power drawn by the connected
devices and disconnect any non-priority
devices.

(wiring, fault equipment)

5. Troubleshooting

5.3 Troubleshooting requiring MGE UPS SYSTEMS after-sales support

LOAD PROTECTED
x.xkVA / xxx% LOADED

x x x x x x x x FAULT

SINGLE UPS

ESC

Display Signification Correction

POWER MODULE

FAULT

BATT MODULE FAULT Battery fault detected during the battery test.

FRAME FAULT Internal chassis fault detected.

Note: In case of multiple fault, press the

Internal power sub-module fault detected.
Use

Use

Use

Troubleshooting one UPS (or two UPS in parallel) with ModularEasy module:

Indication Diagnostic Correction

The equipments are no longer supplied
when the manual bypass on the
ModularEasy module is set on the
Bypass position.

25

27

"Enter" button (27) to display details.

"Enter" button (27) to display details.

"Enter" button (27) to display details.

Call the after-sales support department.
Follow the power sub-module replacement
procedure (see section 7.1)

Call the after-sales support department.
Follow the battery sub-module and battery
module replacement procedure (see section

7.2)

Call the after-sales support department.
Follow the frame replacement procedure (see
section 7.1, 7.2)

"Enter" button (27) and the scroll button (25) to get access to further details.

The equipments are connected to the
UPS output instead of the
ModularEasy module output.

Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).

The equipments are no longer supplied
when the manual bypass on the
ModularEasy module is set on the
Normal position.

The equipments are no longer supplied
if Normal AC source fails

The wiring(s) between the UPS and the
ModularEasy module is not correct.

The manual bypass on the
ModularEasy module is set on the
Bypass position.
The wiring(s) between the UPS and the
ModularEasy module is not correct.

Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).

Set the manual bypass on the
ModularEasy module to the Normal
position.
Check the wiring(s) between the UPS
and the ModularEasy module (see
ModularEasy install manual).

34008030EN/AA - Page 29

6. Life Cycle Monitoring (LCM)

6.1 Description

This function, embedded in the UPS, displays messages, on screen and communication channels, at every important
stage of the UPS’s life, allowing you to:

Press the

LOAD PROTECTED
x.xkVA / xxx% LOADED

LCM WARNING

SINGLE UPS

ESC

Get free offers

LCM warning details Signification

"Enter" button (27) to display LCM

warning details.

27

3 MONTHS FREE
WARRANTY EXTENSION
FOR PRODUCT
REGISTRATION
CONTACT MGE AT
www.mgeups.com/lcm

FREE STATISTIC
FEATURE FOR
PRODUCT WEB
REGISTRATION
CONTACT MGE AT
www.mgeups.com/lcm

Secure your installation power continuity

Anticipate maintenance actions thanks to automatically displayed warnings while displaying automatic warnings when
maintenance actions need to be planned :

LCM warning details Signification

FOR A SECURED
START-UP CALL MGE
CONTACT MGE AT
www.mgeups.com/lcm

END OF WARRANTY
SOON
CONTACT MGE AT
www.mgeups.com/lcm

Get free offer after registration at: www.mgeups.com/lcm

Get free offer after registration at: www.mgeups.com/lcm

These statistics will allow you to have an accurate follow-up (on the display)
of the major environmental parameters of your installation:

◗ Autonomy, time with mains 2 out of tolerance, overloads number, load level

in %, Battery ambient temperature, time on inverter, time on mains 2

Entrust your product commissioning to MGE UPS SYSTEMS:
MGE UPS SYSTEMS will check the installation according to local
regulations, in respect of the state of the art.

Get your product warranty extension, contacting MGE UPS SYSTEMS at:
www.mgeups.com/lcm

34008030EN/AA - Page 30

BATTERY CHECK RECOMMENDED
CONTACT MGE AT
www.mgeups.com/lcm

TECHNICAL CHECK RECOMMENDED
CONTACT MGE AT
www.mgeups.com/lcm

ALARM OPERATION LIMITS
XXX
CONTACT MGE AT
www.mgeups.com/lcm

Battery is approaching its reliability end of life. Risk to reduce dramatically
backup time

Wearing parts of your product must be checked

One of the following parameters is close to the limit of your product:
Autonomy, time with mains 2 out of tolerance, overloads load level in %,
battery environment temperature

Reset or disable LCM

In case of any LCM messages displayed:

◗ For temporary reset: press the escape button (24) more than 3 seconds, into Status and Alarm screen, to cancel temporary

the alarm status.
The alert will be repeated twice each 30 days.

◗ For permanent reset: press the enter button (27) more than 3 seconds, into LCM warning screen, to cancel permanently this

LCM event.

At any time:
To Disable all LCM messages select
Be careful: you will not be aware of any LCM events that can happen on the UPS if you disable all LCM messages.

6. Life Cycle Monitoring (LCM)

"disable all" ,into LCM menu with LCD navigation.

34008030EN/AA - Page 31

7. Maintenance

7.1 Hot swapping the power sub-module

This operation must be carried out by qualified electrical personnel only.

This operation can be performed without interrupting the equipments.

Disconnecting the power sub-module :

1 - Remove the 6 fixing screws to free the

2

3

4

3

main front panel bezel.
2 - Place the front panel above the UPS.
3 - Remove the 4 fixing screws on the left side
to free the power sub-module.
4 - Withdraw the power sub-module.

1

1

x 6

1

Reconnecting the power sub-module :

◗ Carry out the above instructions in reverse order.

◗ Replace the faulty power sub-module by another one with same power rating (Pulsar MX 4000 or Pulsar MX 5000).

7.2 Hot swapping the battery sub-module

1 - Remove the 6 fixing screws to free the

◗ Caution: a battery can cause electrocution and high short circuit currents.

◗ Servicing of batteries should be performed or supervised by personel knowledgeable of batteries and the required

precautions. Keep unauthorized personel away from batteries.

◗ Remove watches, rings, bracelets and all other metal objects from the hands and arms,
◗ Use tools with an insulated handle.
◗ When replacing batteries, replace with the same number of the BB/HR5.5-12 batteries.

This operation can be performed without interrupting the equipments.

Disconnecting the battery sub-module :

2

4

main front panel bezel.
2 - Place the front panel above the UPS.
3 - Remove the 4 fixing screws on the right
side to free the battery sub-module.
4 - Pull the battery sub-module slightly, then
lift it to extract it.

34008030EN/AA - Page 32

3

3

1

1

x 6

1

7. Maintenance

Reconnecting the battery sub-module :

Carry out the above instructions in reverse order.

◗ To ensure safety and high performance, use only batteries supplied by MGE UPS SYSTEMS.

7.3 Maintenance on a UPS equipped with the ModularEasy MX module

Before any action on the manual bypass (61) located on the ModularEasy module front panel, always check that the

inverter is stopped (press the "0" button more than 3 seconds).
The equipments should be powered via the Normal AC source, and not protected by the UPS.

The ModularEasy module makes possible to

service or even replace the UPS without

ESC

3230 29

34

TEST

6

NORMAL

TEST

1

BYPASS

NORMAL

TEST

BYPASS

3

NORMAL

BYPASS

IO

7

affecting the connected equipments
(HotSwap function).

Maintenance:
1 - Set the manual bypass (61) to the Bypass

61

position.
The equipments are supplied directly with
Normal AC source.
2 - Check the UPS main bezel and wait the
LCD stops (30 seconds).
3 - Padlock the manual bypass (61) on
bypass position.
4 - The UPS can now be disconnected and
replaced.

Return to normal operation:

5 - Properly wire the UPS (see section 2), and
connect internal batteries.
6 - Set the manual bypass (61) to the Test
position then to Normal position : the
equipments are powered via the Normal AC
source, but not protected by the UPS..
7 - Push the

"I" button (29) till the buzzer

beeps. LED (20) is ON, and LEDs (30), (32)
and (34) (see page 9) are green: the
equipments are protected by the UPS.

Test position:

It is also possible to fully test the UPS before
the manual bypass (61) is set on Normal
position.
To check the UPS, after step 5, follow this
operating method:
6bis - Set the manual bypass (61) to the test
position.
7bis - Push the

"I" button (29) till the buzzer

beeps. After UPS Internal test, LED’s (30),
(32) and (22) should be ON: no failure has

been detected.
To return to normal operation:

◗ Push the "0" button (28) more than 3

seconds.

◗ Then follow the operating method from step

6.

34008030EN/AA - Page 33

7. Maintenance

7.4 Training centre

To fully master operation of your MGE UPS SYSTEMS product and carry out level 1 servicing, see our complete range of
technical training courses, available in both French and English.

50 Hz training centre

60 Hz training centre

MGE UPS SYSTEMS
140 avenue Jean-Kuntzmann
Zirst - Montbonnot St-Martin
38334 St-Ismier Cedex FRANCE

Tel. [phone]
Fax [phone]
[e-mail]
www.mgepowerlearning.com
(Catalogue and registration available on line)

MGE UPS SYSTEMS
1660 Scenic Avenue
Costa Mesa CA 92626 USA

Tel. [phone]
Fax [phone]
[e-mail]
www.mgepowerlearning.com
(Catalogue and registration available on line)

34008030EN/AA - Page 34

8.1 Technical specifications

Output power 4000 VA /

Electrical supply network

◗ Rated input voltage
◗ Input voltage range
◗ Frequency
◗ Power factor
◗ Leakage current

8. Appendices

Pulsar MX 4000 Pulsar MX 5000 Pulsar MX EXB

4500 W

(3)

(1)

/

(2)

5000 VA

3600 W

Single phase 230 V

120 / 156 V to 280 V

50/60 Hz (autoselection)

> 0.99

7 mA max.

Load output

◗ Voltage
◗ Frequency
◗ Harmonic distortion
◗ Overload capacity

Single phase 230 V ±3%

50/60 Hz ±0,5%

< 3%

105% continuous, 110% 2min,

(4)

(5)

125% 1min, > 150% 0.5s

Battery 15 x 12V - 5 Ah,

sealed lead acid,

maintenance free

15 x 12V - 5 Ah,

sealed lead acid,

maintenance free

Environment

◗ Operating temperature range
◗ Relative humidity
◗ Storage temperature range
◗ Altitude

◗ Noise level

20% to 90% (non-condensing)

< 45 dBA

0°C to 40°C

-25°C to 40°C

0 to 1000 m without derating

(1) If the output voltage is 200V - 250V, the output power is 4500VA / 4000W.
(2) With one EXB module or more, the standard output power is 5000VA / 4000W.
(3) Values for 70% / 100% of UPS output.
(4) Programmable: 200V / 208V / 220V / 230V / 240V / 250V using the UPS Config software.
(5) Frequency-converter mode is programmable using the UPS Config software.

Two 15 x 12 V - 5 Ah

strings, sealed lead acid,

maintenance free

34008030EN/AA - Page 35

8.2 Glossary

8. Appendices

Backup time Time that the connected equipments can operate on battery power.

Bypass AC source Source supplying the bypass line. The equipments can be transferred to the bypass line if an

overload occurs on the UPS output, for maintenance or in the event of a malfunction.

ECO mode Operating mode by which the equipments are supplied directly by the AC source if it is within the

tolerances defined by the user. This mode reduces the consumption of electrical power.

Equipments Devices or systems connected to the UPS output.

Frequency converter Operating mode used to convert the AC-power frequency between the UPS input and output

(50 Hz -> 60 Hz or 60 Hz -> 50 Hz).

Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must take

action in light of the imminent break in the supply of power to the load.

Manual bypass Rotary switch controlled by the user, used to connect the equipments directly to the AC source.

Transfer of the equipments to the manual bypass enables UPS maintenance without interrupting
the supply of power to the connected equipments.

Normal AC source Normal source of power for the UPS.

Normal (double
conversion) mode

Personalisation It is possible to modify certain UPS parameters set in the factory. Certain UPS functions can also

Programmable
outlets

Relay contacts Contacts supplying information to the user in forme of signals.

UPS Uninterruptible Power System.

The normal UPS operating mode in which the AC source supplies the UPS which in turn supplies
the connected equipments (after electronic double conversion).

be modified by the MGE UPS SYSTEMS power management products to better suit user needs.

These outlets can be automatically shut down during operation on battery power (shutdown time
delays can be programmed with the MGE UPS SYSTEMS power management products). The
UPS has two sets of two programmable outlets.

34008030EN/AA - Page 36

34008030EN/AA - Page 37

MGE UPS SYSTEMS T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R

140, Avenue Jean Kuntzmann
ZIRST - Montbonnot St Martin
38334 - Saint Ismier Cedex - France
www.mgeups.com

34008030EN/AA