Metro medDISPENSE User Manual

5 (1)
Metro medDISPENSE User Manual

800-947-3901

medDISPENSE Sign-on and Password

In the Sign On field, type in operator Sign On code* and press <ENTER>.

In the Password field, type in the default password given to you, then press <ENTER>.

You will then be asked to create a secret, personal password. Passwords must be at least 6 characters long, and must include a combination of letters and numbers (at least 1 of each).

As healthcare professionals, it is mandatory to keep your password confidential.

*Sign On codes are assigned by your supervisor.

Always remember to Sign Off the medDISPENSE system.

Changing a Password

Sign on to the medDISPENSE unit.

Select the New Password button.

Type in a new password, re-enter new password to confirm and press OK.

Sign off the system.

Sign back into the system with your ID code and new password.

Note: Your Sign On ID remains the same.

Always remember to Sign Off the medDISPENSE system.

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End of Shift Count

Sign on to the medDISPENSE unit.

Select the Main Menu button.

Select the Inventory Maintenance button.

Select the End of Shift count button.

Notice the Controlled Drugs option is selected.

You may elect to count Non-Controlled or ALL meds using the option buttons at the top of the screen.

Select the Start (End of Shift) Count button.

A witness must also sign on to the system before proceeding.

Enter the amount found in the designated drawer and press the Next Drug button (or press the <ENTER> key).

Once all the selected medications have been inventoried, you will be notified with the message:

“All required items have been counted. If you need to count all items, press the <Reset to Count All> button.”

Select the <OK> button.

Always remember to Sign Off the medDISPENSE system.

Dispensing Medication to a Patient with Profile

Sign on to the medDISPENSE unit.

Select Dispense to Patient, if the patient list does not appear automatically.

Search for the desired patient; select by touching name on the screen.

Select the desired medication, if found, by touching its name on the screen.

If medication not found, select Override the Profile.

The system may ask for a witness when dispensing an Override medication.

Select a quantity for the desired medication and press <ENTER>.

If more medications are desired, repeat the steps above.

Press the <PRESS TO OPEN DRAWER> button on the screen.

Remove the requested amount from the drawer.

Press the <PRESS HERE TO ACCESS NEXT ITEM> button, if applicable.

Press the <PRESS HERE WHEN DONE> button on the screen.

Be sure to sign off when finished dispensing.

Always remember to Sign Off the medDISPENSE system.

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Dispensing Medication to a Patient without Profile

Sign on to the medDISPENSE unit.

Select Dispense to Patient, if the patient list does not appear automatically.

Search for the desired patient; select by touching name on the screen.

Select the desired medication from the History Quick Pick list.

The system may ask for a witness when dispensing certain medications.

If desired medication not found in the History Pick List, select New Meds.

Select a quantity for the desired medication and press <ENTER>.

If more medications are desired, repeat the steps above.

Press the <PRESS TO OPEN DRAWER> button on the screen.

Remove the requested amount from the drawer.

Press the <PRESS HERE TO ACCESS NEXT ITEM> button, if applicable.

Press the <PRESS HERE WHEN DONE> button on the screen.

Be sure to sign off when finished dispensing.

Always remember to Sign Off the medDISPENSE system.

Returning a Medication

Sign on to the medDISPENSE unit.

Select Dispense to Patient, if the patient list does not appear automatically.

Select the Returns function button.

Search for the desired patient and select by touching the name.

Select the desired medication to be returned.

NOTE: Returns must be done within the timeframe specified by the Pharmacist – if you are attempting to return a medication and the deadline has passed, you will be notified to return the med to the Pharmacy instead.

REMINDER: Opened medications should NEVER be returned.

Enter the quantity of the medication being returned.

If the medication is a narcotic, another operator must sign on to witness the transaction.

Return the medication to the correct drawer and section.

Acknowledge the return by pressing the <OK> button on the screen.

Close the medication drawer.

Select the Main Menu button.

Select the Sign Off button.

Always remember to Sign Off the medDISPENSE system.

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