Merrychef EIKON E4S Service Manual

Page 1
eikon
®
Service & Parts Manual
WARNING MICROWAVE EMISSIONS
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY.
®
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
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SYMBOLS
The symbols below are used, where applicable, as visual guidance throughout this manual.
The relevant safety precautions MUST be observed and implemented at all times.
DANGER!
This symbol is shown if there is a immediate risk of severe personal physical injury or death.
WARNING
This symbol is shown if there is a possible risk of severe personal physical injury.
CAUTION
This symbol is shown if there is a possible risk of personal physical injury.
NOTICE
This lettering is shown if damage may occur to the equipment.
INFORMATION
This symbol is used to highlight useful or important information. For example: The manual consists of main sections (tab markers on the extreme left and right of the pages), followed by the main subject heading, sub-headings and text. Text with a reference number or letter, such as (1) refers to the same reference on the image.
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Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 3
CONTENTS
SAFETY & REGULATIONS
1 SAFETY REQUIREMENTS 4
PRODUCT DETAILS
2 PRODUCT OVERVIEW & FUNCTIONS 5
3 MAIN FEATURES 6
4 TECHNICAL SPECIFICATIONS 7
4.1 Specications 7
4.2 Serial Number (Rating Plate) 7
4.3 Compliances 7
5 INSTALLATION 9
6 ELECTRICAL INSTALLATION 10
7 ELECTRICAL INSTALLATION GUIDE 11
7.1 Phase Loading 11
8 OVEN CONTROL SETTINGS 12
8.1 Oven mode/navigation settings (A) 12
8.2 Language options (B) 12
8.3 Oven temperature settings and labels (C) 12
8.4 Recipe counters (E) 13
8.5 Date and Time settings (F) 13
8.6 Sound levels (G) 13
8.7 Oven Timer (H) 13
8.8 USB oven programs (J) 14
8.9 Temperature Band (K) 14
8.10 Change Password (L) 14
8.11 Screen saver (M) 14
9 COOLING THE OVEN DOWN BEFORE CLEANING 15
9.1 Oven cool down 15
9.2 Preparing to clean the oven 15
10 COLD OVEN CLEANING INSTRUCTIONS 16
SERVICING
11 SERVICING THE OVEN 17
11.1 Servicing Procedure 17
11.2 Enter Service Mode 17
12 ERRORS & DIAGNOSTICS 18
12.1 ERROR MESSAGES 18
12.2 COPYING ERROR MESSAGES 18
12.3 ERROR LOG 18
12.4 OVEN COUNTERS 18
12.5 VISUAL VIEW 19
13 FIRMWARE UPDATES 20
TESTING COMPONENTS
14 OVEN TESTING 23
14.1 Equipment required 23
14.2 Earth/Insulation Test 23
14.3 Screen Calibration 23
14.4 Oven Tests 24
14.5 Microwave Power Test 24
14.6 Microwave Leakage Test 25
14.7 Temperature Control Test 26
14.8 Soak Test 27
14.9 Recommission Test 27
15 HIGH VOLTAGE COMPONENTS 28
15.1 High Voltage Transformer Test 28
15.2 High Voltage Rectier Test (Diode Board) 28
15.3 High Voltage Capacitor Test 29
15.4 High Voltage Magnetron Test 29
16 MAINS VOLTAGE COMPONENTS 30
16.1 Door Interlock Adjustment 30
16.2 Convection Fan Motor & Controller 31
SPARES & REPLACEMENT
17 OVEN COMPONENTS 32
18 SRB & QTS Circuit Boards 34
18.1 SRB replacement 34
18.2 QTS replacement 34
18.3 PM (Personality Module) replacement 35
19 SPARE PARTS EXPLODED VIEW 36
20 SPARE PARTS 37
21 FAULT FINDING 40
21.1 Operations Communication 40
21.2 Error Code List 41
21.3 Error Code for Re-commission test messages 43
21.4 Normal Messages 43
21.5 Error Messages. The Oven stops operating 43
ELECTRICAL CIRCUITS
22 SRB & QTS Circuit Boards 44
22.1 QTS LEDs 44
22.2 QTS Terminal Locations 44
22.3 SRB LED’s 45
22.4 SRB Terminal Locations: 46
23 CIRCUIT DIAGRAMS 47
23.1 POWER CONNECTIONS e4s 51
23.2 CONTROL CIRCUIT e4s 52
23.3 HEATER CIRCUIT e4s 53
23.4 MICROWAVE CIRCUIT e4s 54
COMMISSIONING
24 Commissioning the oven 55
24.1 Initial installation 55
24.2 After Service 55
SAFETY &
REGULATIONS
DETAILS
PRODUCT
SERVICINGSPARES &
TESTING
COMPONENTS
REPLACEMENT
FAULT FINDINGELECTRICAL
CIRCUITS
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
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COMMISSIONING
Page 4
REGULATIONS
SAFETY &
1 SAFETY REQUIREMENTS
IMPORTANT INFORMATION  READ CAREFULLY
This manual provides technical guidance for engineers who have successfully undertaken a recognised product familiarisation and training course run by Merrychef to carry out service/repair tasks to the appliance/s shown on the front cover of this manual which must not be used for any other make or model of appliance.
Please remember that it is wiser not to attempt a service task if you are unsure of being able to complete it competently, quickly, and above all safely.
To avoid injury to yourself or others and to protect the appliance from possible damage, ensure you have read and understand all the relevant instructions and ALWAYS follow the Safety Codes when servicing an oven.
1.0.1 Before attempting to repair the oven, check the oven for microwave emissions using a calibrated microwave emission detector.
1.0.2 Check that the oven is not emitting microwaves, even when supposedly not in operation.
1.0.3 Check that the oven is not operating continuously, whether the display indicates cooking or not.
1.0.4 Never manipulate the mains power lead whilst it is live.
1.0.5 Before removing the oven casing ALWAYS isolate the oven from the mains electricity power supply. Switch o and disconnect the oven plug from the wall socket, turn o isolator switch to disconnect xed wired ovens.
NOTE: The oven switch does not provide adequate protection against electric shock as it does not isolate all of the internal wiring from the mains.
1.0.6 Ensure electrical supply is locked-o to prevent the oven from being inadvertently powered up.
1.0.7 Do not leave the oven unattended without the oven panels tted and keep within sight of other personnel when testing the oven, ensuring persons other than trained engineers are denied access.
1.0.8 The minimum number of panels should be removed and the HT capacitors must be discharged before working on the oven using a suitably insulated 10 MΩ Resistor.
1.0.9 Temporary insulation should be used to prevent accidental contact with dangerous conductors.
1.0.10 Do not touch any internal wiring or connectors within the oven, whether you believe it is live or not and avoid touching the metalwork (casing, panels, etc) of the oven with your body.
1.0.11 Only use electrically rated screwdrivers for adjusting ‘Pots’ etc., ensuring the tool touches nothing else.
1.0.12 Ensure the Test Equipment is set correctly before use.
1.0.13 Test Equipment such as meter test leads or clamps must be tted and removed whilst the unit is dead, for each and every test.
1.0.14 Do not undertake functional Magnetron testing with the oven panels removed.
1.0.15 Avoid touching the Test Equipment, unless necessary for the operation.
IF SMOKE IS OBSERVED
SWITCH OFF THE OVEN  DISCONNECT/ ISOLATE FROM THE ELECTRICAL SUPPLY  KEEP THE OVEN DOOR CLOSED TO STIFLE ANY FLAMES.
DANGER!
BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCKOFF.
WARNING
ALWAYS DISCHARGE THE HT CAPACITORS BEFORE WORKING ON THE OVEN USING A SUITABLY INSULATED 10M RESISTOR.
1.0.16 Upon completion of a service follow the steps for “Commissioning the oven” under the “Commissioning” section of this manual.
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Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 5
2 PRODUCT OVERVIEW & FUNCTIONS
CONSTRUCTION
Stainless Steel cavity and casework.
CONTROL SYSTEM
Colour touchscreen, icon driven.
Storage for up to 1024 programs with 6 stages per cooking program providing a user instruction for each stage.
USB memory stick data transfer.
Safety system: ensures control area temperature is within limits.
MICROWAVE POWER
Two magnetrons.
Distribution system, rotating active antennae.
Microwave settings, o or 5-100% in 1% increments.
Safety system: agency approved monitored interlock door system, current monitoring and overheat detection for magnetrons.
PRODUCT
DETAILS
CONVECTED HEAT
Temperature settings 0°C o and from 100°C to 275°C in 1° C steps.
Distribution system, recirculating airow impingement.
Convection fan setting, 10-100% in 1% increments.
Safety system: oven cavity overheat detection.
START UP SEQUENCE
With the oven switch in the OFF position and the mains power ON, the QTS & SRB boards boot up. When the oven switch is turned ON the splash screen briey displays oven information and the cabinet cooling fan is activated.
After completing a successful logic test, the safety relay is energised and the oven preheats or displays a preheat temperature choice. Once preheated the oven displays the main menu if in FS mode or a recipe selection if in QSR mode.
HOW IT WORKS
The convection fan pulls air in through the Air Diuser (1) This is then heated and returned to the cavity through the catalyst (2) and impinger plates (3) to produce an even heat pattern in the oven. This heat pattern allows food to cook evenly and produces a crisp golden nish, everytime.
SHUTTING DOWN SEQUENCE
When oven switch is turned OFF the screen displays ‘Shutting Down’ and the cooling fan operates until the cabinet temperature has been suciently reduced (cavity temperature of 50°C).
The safety relay is de-energised and the QTS & SRB boards remain active.
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
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PRODUCT
DETAILS
3 MAIN FEATURES
1 ON/OFF SWITCH
ON (I) activates the oven, OFF (0) switches the oven to standby mode. IT DOES NOT ISOLATE INTERNAL WIRING FROM THE MAINS SUPPLY.
2 CONTROL PANEL
Touch sensitive controls (easyToUCH®) for controlling oven functions, including diagnostics and service mode.
3 USB MenuKey®
A socket, located under the logo, allows a USB MenuKey® to be used to update the cooking programs and oven rmware on the pcb’s.
4 OVEN CAVITY
The oven cavity is mostly constructed from stainless steel panels which must be kept clean to avoid contamination of food products and allow the oven to perform at peak eciency.
5 IMPINGER PLATES (Upper & Lower)
Direct the air in the cavity. They must be cleaned on a regular basis, and kept free of debris.
6 OVEN DOOR
The twin-skinned door has a thermally insulated inner section to lower the surface temperature and incorporates a microwave choke.
7 DOOR SEAL
Provides a tight seal around the door and must be kept clean. The seal must be checked regularly and replaced if worn or damaged.
8 AIR FILTER
The air intake provides cooling air for internal components and must be cleaned daily and must NOT be obstructed. The lter must be in place for the oven to function.
9 STEAM VENT
Vents steam from the oven cavity.
10 HOT AIR FAN
Circulates hot air through the catalytic convertors and oven cavity.
11 RATING PLATE
The rating plate, located on the rear oven cover, states the Model, Serial Number, Electrical Ratings and Manufacturers telephone number.
12 MAINS ELECTRIC POWER CABLE
Located on the rear of the oven and must be replaced if worn or damaged.
13 OH STAT ACCESS BOLT
To reset cavity OH Stat remove bolt to gain access to stat.
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Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 7
4 TECHNICAL SPECIFICATIONS
4.1 Specications
Description unit
Touch screen controls programs
Ambient operating temperature °C/°F
External HxWxD mm
External HxWxD inches
Internal HxWxD mm
Internal HxWxD inches
Cooking chamber Ltr (cu.ins)
Power output microwave Watts
Power output convection kW
Power supply Hz
Power supply V
Power supply kW
Unpackaged oven weight net Kg (lbs)
Sound pressure level dB(A)
e4s
1024
<40/104
591x584x750
23.3x23.0x29.5
218x375x361
8.6x14.8x14.2
29.5 (1800)
1800
3.2
50 or 60
230 (50Hz), 208/240 or 220 (60Hz)
6.2
86.3 (190)
<60
PRODUCT
DETAILS
4.2 Serial Number (Rating Plate)
Serial number: YY MM SITE SERIAL
i.e. 10 06 2130 12345 (1006213012345)
Oven manufactured 2013 in June at Sheeld (UK), production number 12345.
Model Number: MODEL CONVECTION MICROWAVE VOLTAGE HERTZ LEAD PLUG COMMUNICATION VERSION CUSTOMER/ACCESSORY COUNTRY
i.e. e4s S T 30 5 H E U 1 GM EU (e4SST305HEU1GMEU)
model e4s, 3200W, 1800W, 230V, 50Hz, L+N+E(4mm EU), 3-pin plug, USB, 1, General Market, European.
4.3 Compliances
EU Directives
EMC 2004/108/EC
LVD 2006/95/EC
RoHS 2011/65/EU
MD 2006/42/EC
23.0in
584mm
29.5in
750mm
25.3in
643mm
23.3in
14.0in
356mm
591m
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
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PRODUCT
DETAILS
EC Declaration of Conformity
Manufacturer
Manitowoc Foodservice UK Limited
Manitowoc, Provincial Park, Nether Lane, Eccleseld, Sheeld, S35 9ZX
Equipment details
Generic Model Numbers eikon e4s Description Commercial Combination Microwave Oven
Declaration of Conformity with directives and standards
The manufacturer hereby declares that its commercial combination microwave ovens listed above comply with the following directives and standards.
Compliance with Directives
The commercial combination microwave ovens comply with the relevant provisions of the following European Directives EMC 2004/108/EC LVD 2006/95/EC RoHS 2011/65/EU MD 2006/42/EC
Harmonised Standards Applied
The commercial combination microwave ovens comply with the relevant requirements of the following European standards.
• EN 60335-2-90: 2006 +A1 (excluding Annex EE ship board requirements)
• EN 60335-1: 2012
• EN 62233:2008
• EN 55014-2:2009 in accordance with Category IV requirements
Electrostatic discharge IEC 61000-4-2:2008
Radiated RF interference IEC 61000-4-3:2006
Fast transient common mode, AC port IEC 61000-4-4:2004
Mains surge, AC port IEC 61000-4-5:2005
RF current, common mode, AC port IEC 61000-4-6:2008
Mains voltage dips & interruptions IEC 61000-4-11:2004
Flicker IEC 61000-3-11:2000
• EN 55011:2009 Classication: Class A, Group 2
Mains terminal disturbance voltage Table 6
Radiated disturbance, magnetic eld* Table 9
Radiated disturbance, electric eld Table 9
• AS/NZS CISPR 11
Radiated disturbance CISPR 11:2009 Class A Conducted disturbance CISPR 11:2009 Class A
Quality and environmental management
Manitowoc Foodservice UK Limited (Sheeld) employs a quality management system in accordance with EN ISO 9001:2008 and a certied environmental management system in accordance with EN ISO 14001.
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Issue 4
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5 INSTALLATION
OVEN LOCATION AND POSITIONING
Choose a site away from major heat sources.
DO NOT position so that hot air is drawn in from fryers, grills, griddles, etc.
A heat barrier to the height of the oven must be installed if sited next to a burner, stove or range.
Place the oven on a permanent nonslip/ nonammable at surface that is LEVEL, STABLE and STRONG enough for the oven and contents.
Allow a minimum clearance (A) of 2 inches (50mm) around the oven for hot air to escape.
Allow sucient clearance (B), in front of the oven for the door to open fully.
The air intake is located at the lower front of the oven (1) and it is important that the airow is as cool as possible and not preheated by other appliances such as burners, stoves, ranges, fryers, grills and griddles as this will deteriorate the life and performance of the oven.
Do not ax labels/stickers to oven other than those applied or approved by the manufacturer.
A A
A B
DETAILS
1
PRODUCT
The oven will not operate without the AIR FILTER correctly tted in place.
HANDLING & STORAGE
When moving an oven always observe and follow national and local requirements for lifting and moving heavy objects. Do not use the oven door handle to lift oven.
When not in use, electrically disconnect the oven and store safely in a dry cool place, do not stack ovens.
5.3.1 OVEN STACKING
Maximum of 2 high using stacking clamps (2), part number ?????.
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Issue 4
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PRODUCT
DETAILS
6 ELECTRICAL INSTALLATION
DANGER!
THIS APPLIANCE MUST BE EARTHED. FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK AND DEATH.
The oven must be connected to a separate electrical supply installed by a qualied and approved electrician.
A suitably rated isolating switch with a 3mm contact gap on all poles should be tted for each oven installed.
Establishments with standard (Type ‘B’) circuit breakers are sensitive to ‘surges’ which occur on switching on freezers, refrigerators and other catering equipment, including microwave ovens. Because of this, we strongly recommend that a separate Type ‘C’ circuit breaker (designed specically for this type of equipment) must be tted. An individual, suitably rated circuit breaker should be tted for each oven installed.
This equipment complies with EN61000-3-11, however, when connecting sensitive equipment to the same supply as the oven, the user should determine in consultation with the supply authority, if necessary, that a low impedance supply is used.
SINGLE PHASE (1)
UK models are tted with a Blue 32Amp Plug to IEC 60309 (EN 60309)
The Circuit Breaker should be rated at 40A (Type C).
TWIN PHASE (2)
Twin Phase models should be connected as shown.
The Circuit Breaker should be rated at 20A/Phase (Type C).
WARNING
HIGH LEAKAGE CURRENT  EARTH CONNECTION IS ESSENTIAL.
EQUIPOTENTIAL
An Equipotential Earth point is provided on the rear panel of the oven for independent Earth (GND) connection.
1
SINGLE PHASE
BLUE (NEUTRAL)
2
TWIN PHASE
GREEN & YELLOW (EARTH)
BLUE (NEUTRAL)
GREEN & YELLOW (EARTH)
BROWN (LIVE)
BROWN TO LIVE No.1
BLACK TO LIVE No.2
POWER SUPPLY: EARTH LEAKAGE CIRCUIT BREAKERS
If the oven is connected to an Earth Leakage Circuit Breaker device, this should allow a minimum of 30 milliamperes earth current without interrupting the circuit.
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Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
IF YOU ARE IN ANY DOUBT ABOUT YOUR ELECTRICAL SUPPLY, SEEK THE ADVICE OF A QUALIFIED ELECTRICIAN.
Page 11
7 ELECTRICAL INSTALLATION GUIDE
DANGER!
THIS APPLIANCE MUST BE EARTHED. FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK AND DEATH.
The oven must be connected to a separate electrical supply installed by a qualied and approved electrician.
A suitably rated isolating switch with a 3mm contact gap on all poles should be tted for each oven installed.
OTHER
EQUIPMENT
ELECTRICAL
SUPPLY
230V
WARNING
HIGH LEAKAGE CURRENT
EQUIPOTENTIAL
An Equipotential Earth point is provided on the rear panel of the oven for independent Earth (GND) connection.
TWIN PHASE OVEN
LOADING
Brown
16 Amps
Blue
400V
SINGLE PHASE OVEN
LOADING
Brown
32 Amps
Blue
PRODUCT
DETAILS
230V
Grey
Earth connection is essential.
Phase Loading Diagram
7.2 Phase Loading
7.1
Oven loading per phase is not equal therefore we recommend that other electrical equipment is connected to L3+ N.
Circuit Breakers
TWIN PHASE
Circuit Breakers should be rated at 20A per Phase
and be Time Delay, Motor Start Type (European Type C).
SINGLE PHASE
Circuit Breakers should be rated at 40A per Phase
and be Time Delay, Motor Start Type (European Type C).
Earth Leakage Circuit:
If the oven is connected to an Earth Leakage Circuit Breaker device, this should allow a minimum of 30 milliamps earth current without interrupting the circuit.
If you are in any doubt about your electrical supply, seek the advice of a qualied electrician.
230V
16 Amps
Black
Yellow/GreenEarth
RED
Rear view of plug
Plug Type:
Three Phase
32Amp
IEC 60309
[EN60309]
L1+ L2+ N+ E
[L3 is not used]
20 Amp
BLUE
Rear view of plug
Plug Type:
Single Phase
32Amp
IEC 60309
[EN60309]
L1+N+E
40 Amp
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
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8 OVEN CONTROL SETTINGS
PRODUCT
DETAILS
1. Select the ‘settings’ symbol from the main menu screen.
2. Enter the password and select OK to display the Settings menu (3) comprising:
A. Oven mode/navigation settings.
B. Language options.
C. Oven temperature settings and labels.
D. Service information and error logs (password required).
E. Recipe counters.
F. Date & time settings.
G. Speaker sound levels.
H. Oven Timer (Temperature/ON/OFF).
J. USB program connection.
K. Temperature Band.
L. Change Settings/Service access passwords.
M. Screen saver.
When nished with a setting, select backspace to return to the main settings menu.
To exit the settings menu, select backspace, a prompt will be displayed to either ‘SAVE’ or ‘DISCARD’ any changed settings (4).
8.1 Oven mode/navigation settings (A)
8.1.1 Select the oven mode/navigation symbol (A) from the ‘Settings’ menu.
8.1.2 Select ‘Quick Serve Mode’ for cooking only, or ‘Full Serve Mode’ for cooking & development programs or ‘Manual Mode’ to manually cook only via the ‘chef’s hat’ symbol.
8.1.3 Select ‘Enable Settings’ to display an ‘unlock’ symbol on the Quick Serve Mode screen to allow access to the ‘Settings’ menu.
1 2
3
A B
D
G
A
B
C
E
F
J
H
4
K
M
L
MAGNETRON ENERGY
DELAY
ENERGY SAVING
8.2 Language options (B)
8.2.1 Select the ‘Globe’ symbol (B).
8.2.2 Select the checkbox of the required language/s from the list shown. Select the ‘Enable Globe’ checkbox to display the ‘Globe’ icon in the menu screens to select a preset language.
8.3 Oven temperature settings and labels (C)
8.3.1 To change the oven preheat temperature, select the temperature symbol (C) to display the keypad. Enter the required temperature and select OK.
NOTE: The temperature options screen is only displayed at start up when two or more temperatures are set above minimum.
8.3.2 To change a temperature label, select the label to display the keyboard, enter the required label name and select OK.
For Service information & error logs (D) refer to Servicing.
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Issue 4
C
D
Page 13
8.4 Recipe counters (E)
8.4.1 Select the clipboard symbol to display a listing of recipe counters.
8.4.2 If shown, use the arrows (bottom right) to scroll up and down the list.
8.5 Date and Time settings (F)
8.5.1 Select the time/date symbol to display the setting options.
8.5.2 CHANGE THE DATE: Select ‘MONTH’, enter the correct month on the keypad and select OK.
8.5.3 Select ‘DAY’, enter the correct day on the keypad and select OK.
8.5.4 Select ‘YEAR’, enter the correct last two digits of the year on the keypad and select OK.
8.5.5 To display the month rst, followed by the day and year, select the ‘MM-DD-YY’ checkbox.
NOTE: The error logs are recorded using these settings.
8.5.6 CHANGE THE TIME: Select ‘HOUR’, enter the correct hour on the keypad and select OK.
8.5.7 Select ‘MIN’, enter the correct minutes on the keypad and select OK.
8.5.8 Select the day name shown to cycle through to display the correct weekday.
E
DETAILS
PRODUCT
F
8.6 Sound levels (G)
8.6.1 Select the speaker symbol to adjust the volume level suitable for the environment from none (OFF) to the loudest (100%).
8.6.2 Select music note symbol to set LOW, MED or HIGH tone.
8.6.3 Select the keypad symbol to switch the sound ON or OFF when the touchscreen is pressed.
8.7 Oven Timer (H)
8.7.1 Select the thermometer/timer symbol.
8.7.2 Select the ‘Timer Enabled’ checkbox (green check mark).
8.7.3 Select a weekday using the up/down arrows.
8.7.4 Select an empty ‘Time’ box (maximum of 5 per day) or clear the box using the wipe symbol.
8.7.5 Enter the start time on the keypad and select OK.
8.7.6 Select an empty ‘Temperature’ box opposite the time box displaying the time just entered, or clear the box using the wipe symbol next to it.
8.7.7 Enter the cavity temperature required on the keypad and select OK.
NOTE: You can also select zero to turn the heat o. Selecting the red circle symbol will switch the oven OFF.
G
H
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PRODUCT
DETAILS
8.8 USB oven programs (J)
IMPORTANT: Downloading from a USB will clear all the existing programs.
Check that the key has the correct number/code for the programs you want to load into the oven memory (1 ‘.cbr’ + ‘autoupd.ate’).
8.8.1 With the oven switched o, slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot.
8.8.2 Switch the oven ON.
8.8.3 The les automatically download from the USB showing the progress and conrmation screens for the update.
8.8.4 On completion the oven displays the start up screen, then the thermometer symbol is displayed.
8.8.5 Remove the USB and keep it in a safe place. Reposition the USB cover.
8.9 Temperature Band (K)
8.9.1 Select the ‘Temp Band’ symbol at which the oven controls, e.g. 50°C.
8.9.2 Select the required temperature band checkbox, shown by a green check mark.
NOTE: Although the lowest practical Temp Band should be used, if the set oven temperature falls by more than the selected Temp Band, the ready to cook mode and Temp Band are deactivated until the oven reaches the preheat temperature.
J
K
8.10 Change Password (L)
8.10.1 Select the key symbol to change the oven passwords.
8.10.2 Select the oven settings or Service symbol.
8.10.3 Enter the existing password and select OK to conrm.
8.10.4 Enter the new password, select OK.
8.10.5 Conrm new password, select OK.
8.11 Screen saver (M)
8.11.1 Select the ENABLED checkbox to switch the screen saver ON or OFF.
8.11.2 Select the time box below to enter a time delay on the keypad from 1 to 60 minutes before the screen saver starts and select OK to conrm.
L
M
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9 COOLING THE OVEN DOWN BEFORE CLEANING
9.1 Oven cool down
IMPORTANT: the oven must be cooled down before the cleaning processes are carried out.
1. In Full Serve mode, select the CLEANING symbol from the main menu.
2. In Full or Quick Serve mode, select the blue thermometer symbol to disable heating and start the cooling cycle.
3. Taking all necessary precautions place a suitable container of ice or cold water (to speed up the cooling process) into the hot oven cavity. Select the OK symbol to continue.
4. The cooling progress is displayed and takes approximately 30 minutes. Note that the oven will continue to cool should the door be opened during the cool down procedure.
5. Once the cooling process is complete, carefully remove the cool down pan. The pan and water maybe hot so an oven cloth or gloves should be used.
6. The oven is now ready for cleaning. Select OK on the screen after completing each stage.
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DETAILS
PRODUCT
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9.2 Preparing to clean the oven
For the oven to operate at peak eciency, the cavity, door, air lter and grease lter must be kept clean.
A daily cleaning routine will ensure that you comply with the required hygiene standards and will help to maintain and prolong the eciency of your oven.
Equipment required (not supplied)
● Merrychef® approved oven cleaner
● Merrychef® approved oven protector (optional)
● Heat proof gloves
● Protective rubber gloves
● Non–abrasive nylon scrub pad
● Cleaning towel and cloths
● Eye protection
● Dust mask (optional)
CAUTION
WEAR PROTECTIVE RUBBER GLOVES WHEN CLEANING THE OVEN.
5
NOTICE
DO NOT USE CAUSTIC CLEANERS ON ANY PART OF THE OVEN OR OVEN CAVITY AS IT WILL CAUSE PERMANENT DAMAGE TO THE CATALYTIC CONVERTERS.
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10 COLD OVEN CLEANING INSTRUCTIONS
PRODUCT
DETAILS
Complete COOL DOWN procedure and allow the oven and accessories to cool before commencing cleaning.
NOTICE
DO NOT USE TOOLS. NEVER USE SHARP IMPLEMENTS OR HARSH ABRASIVES ON ANY PART OF THE OVEN.
REMOVE & CLEAN OVEN PARTS
1. Switch o the oven.
2. Remove the air lter at the base of the oven.
3. Open the oven door and remove any cooking trays/rack.
4. Wash all parts in warm soapy water. Wash o using a clean cloth and plenty of clean, warm water. Ensure all components are dry before re-tting them.
5. Dry using a fresh, clean cloth.
CLEAN THE OVEN
1. Remove any spillages with suitable cloth/paper towel.
Use a dry clean brush to remove any food particles from between the oven oor and the inside of the front door.
2. Wear protective rubber gloves and protective glasses following manufacturer’s recommendations. Carefully spray a Merrychef® approved oven cleaner onto all the internal surfaces of the oven except the door seal (A).
DO NOT spray directly into the fan opening at the rear inside of the oven.
3. For dicult areas, leave to soak for 10 minutes with the oven door open.
Use a non–abrasive nylon scrub pad/sponge to clean the cavity, roof and the inside of the door. Do not scrub the door seal or use metallic scourers.
4. Wash o using a clean cloth and plenty of clean warm water and dry using a fresh clean cloth or paper towel. Ensure all components are dry before re-tting them.
5. Replace all the cleaned oven parts.
6. Close the oven door and wipe the outside of the oven with a damp cloth.
7. Now press the green check mark.
NOTICE
DO NOT USE THE OVEN WITHOUT A CLEAN AIR FILTER IN PLACE.
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APPLY OVEN PROTECTOR
1. Only apply to a clean oven. Spray a Merrychef® approved oven protector onto a sponge.
2. Spread oven protector lightly onto all internal surfaces of the oven avoiding cooking surfaces, fan inlets and outlets.
3. Spread oven protector lightly onto the internal surface of the oven door avoiding the door seal.
4. Close the door and switch on the oven. If the air lter has not been replaced the touch screen will display a warning. Replace the air lter and then press the green check mark.
5. Preheat the oven. Once the oven has reached operating temperature, it will take about 30 minutes to cure the oven protector.
NOTE: Oven protector turns light brown when cured.
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11 SERVICING THE OVEN
11.1 Servicing Procedure
11.1.1 Disconnect/isolate the oven from the power supply.
11.1.2 Check the oven is correctly installed as described in the Installation Instructions (“Product Details” section).
11.1.3 Visually check the cleanliness/condition of the power supply/cable/gland, oven casing, cavity and door for signs of wear, damage, distortion etc. If required, refer to the “Spares & Replacement” section.
11.1.4 Complete an ‘Earth/Insulation test’ (“Testing Components” section) on the oven before switching on.
11.1.5 Check the display for Error Messages, if an error is shown, refer to “Errors & Diagnostics” (“Servicing” section).
NOTE: If a rmware update is required, follow the instructions under “Firmware Updates” (“Servicing” section) before continuing with the service procedure.
11.2 Enter Service Mode
1 On start up, tap the top right of the splash
screen to bypass oven preheat.
2 Enter the authorised user password, for
example, MANAGER and select OK to display the ‘Settings’ menu.
3 Select the spanner symbol. 4 Enter the service password, for example SERVICE
on the keyboard and select OK to display the error log, service information and test options.
11.2.1 Check the Error Log for details of any logged oven errors. See “Errors & Diagnostics” (“Servicing” section) for more details.
11.2.2 Check the ‘Oven Counters’ to nd the usage of components and the Controls area temperature within the cabinet (see “Errors & Diagnostics”, “Servicing” sections).
11.2.3 Check the operational performance of the main components using the Visual View (see “Errors & Diagnostics”, “Servicing” sections).
11.2.4 Perform the Oven Tests (see “Testing Components” section). If required refer to the “Spares and Replacement” section for any repairs needed before continuing with the Oven Tests.
11.2.5 Follow the procedures under the “Commissioning” section before commissioning the oven for use.
DANGER!
BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCKOFF.
WARNING
ALLOW OVEN TO COOL. OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE “SAFETY REGULATIONS” SECTION OF THIS MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
WARNING MICROWAVE EMISSIONS
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY.
SERVICING
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12 ERRORS & DIAGNOSTICS
12.1 ERROR MESSAGES
12.1.1 A description of the type of error is shown. Check for a number following ‘ERROR:’ (A) and refer to the Error Codes (“Fault Finding” section) for more details. The Oven Serial Number, Model, UI (QTS) version and SRB version information is also displayed below.
12.1.2 Clear the error message by power cycling the mains power supply to the oven (not the oven ON/ OFF switch).
12.2 COPYING ERROR MESSAGES
12.2.1 Enter oven settings menu (B) and select the USB symbol.
SERVICING
12.2.2 Slide up the USB cover and insert the USB memory stick.
12.2.3 S elect ‘Upload Files’.
12.2.4 S elect ‘Error Log’.
12.2.5 Select OK to copy the Error Log to the USB memory stick. The upload progress is shown followed by the upload status.
12.2.6 Select backspace 3 times to return to the main menu.
12.2.7 Remove the USB memory stick and replace the USB cover.
A
B
12.3 ERROR LOG
12.3.1 Enter Service Mode and select ‘ERROR LOG’ (C) to display a listing of oven component errors. Error details include: component description, error caused, date & time of the error with details of failure and range.
12.3.2 Scroll down the list (if necessary) and select an error from the list to display individual records.
12.3.3 Select backspace to return to the list, again to return to the Service menu.
12.4 OVEN COUNTERS
12.4.1 Select ‘OVEN COUNTERS’ (D) to display the oven component usage and ambient controls area temperature. Details include the number of screen touches, lter cycles, door cycles, total oven, magnetron and heater element power on time and the ambient controls area temperature in the cabinet.
12.4.2 Select backspace to return to the Service menu.
C
D
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12.5 VISUAL VIEW
12.5.1 Select VISUAL VIEW (E) to check the main oven components. Select a component symbol to switch on (red), select again to increase the level or turn o (green).
12.5.2 Remove the front air intake lter, the colour should change from green to red on the display indicating that the magnetic reed switch circuit for the air intake lter is operating. Replace the lter and the colour should change back to green.
12.5.3 Open the oven door and check the colour changes from green to red on the display to check the door microswitch/interlock circuit is operating. Place door spacers onto the oven door (refer to Door Interlock Adjustment (“Testing Components” section) for details), close the door and check the colour on the display. Green indicates the door adjustment is ok, red indicates that the Door Interlock Adjustment procedure must be completed.
12.5.4 Select the cooling fan and check it’s operating correctly.
12.5.5 Place a microwave safe container of water into the oven, close the oven door and select a magnetron to test the current draw at maximum output, this will time-out after 30 seconds. For dual magnetron models, test the magnetrons individually and together. Using heat proof gloves, remove the container and close the oven door. Individual Magnetron Test. If there is a magnetron error present, then rst reset the error. If during the magnetron test the amps show between
1.1 - 2.2 amps and the error re-occurs after 8 seconds then the failure can be found in the 230V circuit. Refer to the schematics to nd the fault for repair (fuses, SRB, door switches, connections, power supply). If during the magnetron test 0 amp and the error re­occurs after 8 seconds then the failure can be found in the high voltage circuit. Replace HV components (diode, capacitor or magnetron) to nd out the failing component never measure in the HV circuit and disconnect the oven from the main supply before working on the HV circuit also the capacitor has to be discharged.
12.5.6 Select the Convection Fan and check it is operating correctly.
12.5.7 Select the Heating Element, it increases to maximum temperature then cycles (the Convection Fan is on by default). Check the cavity temperature and heater element current draw at maximum are correct.
E
SERVICING
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13 FIRMWARE UPDATES
NOTE: If icons are not displayed on the screen, press in the same positions on screen as the missing icons to select.
13.5.1 Switch on the oven.
13.5.2 Tap the top right of the screen (1) or the same position if it is not displayed to bypass oven preheat.
13.5.3 Enter a password (i.e. “Manager”) and select OK (2) or the same position if the green check mark is not displayed.
13.5.4 Select the USB symbol (3) or the same position if it is not displayed.
13.5.5 Select one of the USB options (4) or the same position if it is not displayed: ‘Firmware’ for QTS & SRB
SERVICING
updates and ‘Recipe’ for Icons. Install the SRB update rst, the QTS update second and Icons third or if you have the Autoupd.ate le present on the USB be aware that all les of your USB will be loaded and overwrites the existing les. Also the Menu les must be saved before uploading les. If you have a menu le on your USB then the menu of the oven will be over written. If you have no menu le on your USB the oven menu stays as is.
13.5.6 Select the rmware to install and select OK (5) to conrm or the same position for the OK (green check mark), if it is not displayed.
13.5.7 The update screen displays the le version and product, select OK (green check mark) to conrm installation (6) or the same position if it is not displayed.
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IMPORTANT:
Downloading from a USB will clear all existing programs. Update the ‘SRB’ rst, the ‘QTS’ second and the ‘Icons’ third (found under the USB ‘Recipe’ heading).
13.5.8 Switch on the oven and tap the top right of the screen (1) to bypass the preheat stage.
13.5.9 Enter the password and select OK to display the Settings menu, see (2).
13.5.10 Select the USB symbol (4).
13.5.11 Slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot (3).
NOTICE
DO NOT REMOVE USB DURING DOWNLOAD SEQUENCE AS THIS COULD CORRUPT THE USB DATA.
13.5.12 Once the USB has stopped ashing, select the ‘FIRMWARE’ USB symbol (5).
13.5.13 The current QTS (Touch Screen) & SRB (Smart Relay Board) Firmware versions are displayed at the top left of the screen (6).
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SERVICING
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SRB FIRMWARE UPDATE
13.5.14 Select the ‘SRB’ le required (7).
13.5.15 Check the le information is correct before selecting OK (8).
13.5.16 Update progress is displayed (9).
13.5.17 Select backspace (10) 3x to return to the USB screen shown (11).
13.5.18 If the rmware versions are far apart an SRB conict could cause an error message (12) to be displayed.
QTS FIRMWARE UPDATE
13.5.19 Select the ‘QTS’ le (13) with the correct le version number. Note; a tinted band over a le name indicates the le is not valid for that oven.
13.5.20 Check the le information shown is correct before selecting OK (14), if not, select ‘X’ and locate the correct le.
13.5.21 The le update progress is displayed (15). At 50% the cooling fan stops operating, after 100% various screen displays appear as the software reboots.
13.5.22 Check the screen shows the correct QTS version was installed (16), if not, repeat the process using the correct le.
13.5.23 Remove the USB and keep in a safe place. Reposition the USB cover.
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NOTICE
DO NOT REMOVE USB DURING DOWNLOAD SEQUENCE AS THIS COULD CORRUPT THE USB DATA.
IMPORTANT:
Downloading from a USB will clear all existing programs.
Only use an empty USB memory stick formatted as follows:
A) FAT16 to update from UI QTS-XX­XXXXX-V1.2.16
B) FAT16 or FAT32 to update from UI QTS-XX­XXXXX-V1.2.17 or later.
SERVICING
Copy the following rmware les to the ROOT directory of the USB memory stick:
● QTS-eX-XXX-VX.X.XX.BIN
● SRB-eX_X_X_XXX.BIN
● VX-APP-eX.CBR
● Autoupd.ATE
For update A) follow all instructions:
For update B) follow the rst 2 instructions:
13.5.24 With the oven switched o, slide the Merrychef badge (oven front top right) upwards and insert the USB Memory Stick into the slot (1).
13.5.25 Switch the oven ON (2).
13.5.26 Tap the top right of the screen (3) to bypass the preheat stage.
13.5.27 Enter the password and select OK to display the Settings menu, see (4).
13.5.28 Select the USB symbol (5).
13.5.29 Select the ‘FIRMWARE’ USB symbol (6).
13.5.30 Select the ‘QTS’ le (7) with the correct le version number. Note; a tinted band over a le name indicates the le is not valid for that oven.
13.5.31 Check the le information shown is correct before selecting OK (8), if not, select ‘X’ and locate the correct le.
13.5.32 The CBR le is checked and the download progress from the USB is displayed (9) followed by the update status and conrmation screens.
13.5.33 The QTS, SRB and Application Icon les then download automatically showing the progress, status and reboot conrmation screens for each le update.
13.5.34 On completion the oven start up screen (10) is displayed showing the updated rmware versions followed by the oven pre-heat temperature screen.
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CONFIRMING THE OVEN UPDATE
After an oven update the oven copies les back to the USB memory stick.
13.5.35 Load the les from the USB memory stick to a computer and open the update (UPDATE.txt) le.
13.5.36 An oven update is conrmed below the oven serial number with ‘updated’ following the QTS/SRB rmware and App Icons.
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14 OVEN TESTING
14.1 Equipment required
● Portable Appliance Tester (P.A.T.).
● Digital Multi-meter (D.M.M.).
● Megger / similar 500V d.c. resistance meter.
● Microwave detection / leakage meter.
● Temperature reader.
● Continuity meter.
● Door Spacer Kit (Part No. SA1109).
● Microwave safe 600ml glass beaker
● Microwave safe 2 litre container.
DANGER!
THIS APPLIANCE MUST BE EARTHED. FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCK AND DEATH.
DANGER!
BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCKOFF.
WARNING
ALWAYS DISCHARGE THE HT CAPACITORS BEFORE WORKING ON THE OVEN USING A SUITABLY INSULATED 10M RESISTOR.
WARNING
ALLOW OVEN TO COOL. OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE “SAFETY REGULATIONS” SECTION OF THIS MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
WARNING MICROWAVE EMISSIONS
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY.
14.2 Earth/Insulation Test
14.2.1 Disconnect/isolate the oven from the power supply.
14.2.2 Connect the mains lead from the oven to a P.A.T. (Portable Application Tester).
14.2.3 Connect the Earth from the P.A.T. to the oven hinge (A).
14.2.4 Place the P.A.T. in an open area, such as the oor, away from any persons.
14.2.5 Perform a Class 1 test, a PASS indicates the oven Earthing circuit is functioning ok.
14.2.6 If a FAIL is indicated, remove the oven casing and check ALL earth connections before retesting.
14.2.7 NEVER operate an oven that has failed this test as it could be potentially dangerous.
14.3 Screen Calibration
14.3.1 Apply continuous light pressure to the screen while switching the oven on. Continue to hold until the progress bar has completed.
14.3.2 Using a non-abrasive pointer, such as a ball point pen, accurately press the center of each crosshair displayed on the screen. Once calibrated the screen will display the oven information.
A
TESTING
COMPONENTS
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COMPONENTS
TESTING
14.4 Oven Tests
14.4.1 Enter Service Mode (see “Servicing” section).
14.4.2 Select the down arrow to display the individual Oven tests (A) for the oven to perform.
14.5 Microwave Power Test
Measuring the power output:
NOTE: The power output is established under IEC 705 standard method which is only workable in laboratory controlled conditions. Power output is also aected by line voltage under load, so this test is an approximation only.
14.5.1 Ensure the oven is cold, then enter Service mode to bypass oven preheating.
14.5.2 Select Visual View (B) to check the oven cavity temperature reading is as close to 0°C as possible.
1 Fill a microwave safe container (glass or plastic)
with one litre (1.78 pints) of tap water at about 20°C (68°F).
2 Measure and record the water temperature in
the container using a thermometer capable of reading ±0.1 degree increments.
3 Place the container centrally inside the oven. 4 Select ‘Microwave Power Test’ (C) from the
service mode tests (microwave power 100% for 63 seconds, fan minimum).
5 When the countdown has nished, remove the
container from the oven, immediately stir with a plastic implement and measure the water temperature.
6 Calculate the temperature rise of the water (end
temperature minus the start temperature).
A
B
C
The Temperature Rise should be:
21.5°C (42°F) ±10%
If the temperature rise is outside these limits:
● Check the microwave circuit and components (see “Testing Components” section). Replace magnetron and/or HV diode board if required.
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14.6 Microwave Leakage Test
Note before measuring:
● Make sure that the survey meter you are using has been calibrated and is suitable for measuring frequencies of 2,450 MHz.
● Do not exceed meter full scale deection, leakage meter should initially be set to the highest scale, then adjusted down as necessary to ensure that low readings are measured on the most sensitive range.
● To prevent false readings, hold the probe on the grip provided and move at 2.5cm/second.
● Always hold the probe at right angles to the oven and point of measurement, ensuring the probe is reading 50mm from the test area.
● The leakage should not exceed 5mW/cm².
Procedure:
14.6.1 Add 275ml of cold water into a 600ml microwave safe container.
14.6.2 Place the 600ml container in the centre of oven and close the door.
14.6.3 Enter Service mode and select ‘Microwave leakage test’ (A) from the oven tests.
14.6.4 Set the leakage meter to the appropriate scale/ range.
14.6.5 Move the survey meter probe across all casework joins and vent areas including those marked in yellow, shown opposite.
14.6.6 When the Magnetron circuit stops after 30 seconds, change the water and re-select the test to continue.
14.6.7 Select the red ‘X’ on the display to stop the test at any time.
14.6.8 Readings must be below 5mW/cm². If a level greater than 5mW/cm² is observed, this should be reported to the Merrychef Service Department immediately, and the oven should not be used.
14.6.9 Notes should be kept of any leakage that is observed in terms of the level and position on the oven. This information should be kept with the service documentation.
A
TESTING
COMPONENTS
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COMPONENTS
TESTING
14.7 Temperature Control Test
Measuring the oven cavity temperature.
NOTE: Re-calibrating the Thermocouple with the SRB is normally only required when the Thermocouple has been replaced or the oven is under or over cooking.
Procedure:
14.7.1 Place the probe of a temperature reader (A) onto a heat sink or a metal plate in the centre of the oven cavity and close the oven door.
14.7.2 Select ‘Temperature Control Test’ (B) from the service mode tests. The oven heats up and cycles at the maximum set point temperature over 30 minutes.
14.7.3 Once the oven is up to maximum temperature check for a stable temperature reading.
14.7.4 Select the red X to nish the test, if necessary.
14.7.5 If the temperature reading is dierent to the maximum set point, scroll up (C) to select TEMP. COMP. (Temperature Compensation) (D) and enter the password.
14.7.6 Enter the gure from the temperature reader on the keypad (E) and select OK to calibrate the SRB to the thermocouple.
14.7.7 Retest to check that the oven cavity temperature reading is the same as the oven maximum set point temperature.
If the temperature reading is unstable:
1 Disconnect and isolate the oven from the
electricity supply.
2 Allow the oven to cool down. 3 Remove the oven casing. 4 Check the cavity temperature sensor wire and
connections.
5 If the wire and connections are ok replace
the cavity temperature sensor (see “Spares & Replacement” section).
6 Replace oven casing, switch ON and retest. 7 If the temperature is still unstable repeat
steps 1 to 3, replace the SRB (see “Spares & Replacement” section), repeat step 6.
NOTE: Reuse the existing PM (Personality Module) on the new SRB (enter Serial No. on reboot).
14.7.8 Repeat the Temperature Control Test procedure.
A B
C
D
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14.8 Soak Test
Checking the oven cavity integrity.
Procedure:
14.8.1 Place an oven/microwave safe container with approx. 2 litres of water into the oven.
14.8.2 Close the oven door and select ‘Soak Test’ (A) from the Service mode oven tests (maximum oven temperature, 50% microwave power, maximum fan speed).
14.8.3 Run the test (30 minutes), carefully checking the oven casing, joints and door seal for signs of steam or water escaping from the oven cavity.
14.8.4 If necessary, rectify any leaks and repeat the test.
14.8.5 Safely remove the container from the oven.
A
14.9 Recommission Test
The Recommission tests are performed following the completion of a service or repair to ensure the oven is operational before handing back to the customer.
Some of the tests have a countdown timer where failing to carry out a test within the time limit will cause a test failure and the Recommission test will have to be restarted.
Procedure:
14.9.1 Select ‘Recommission Test’ (A) from the service mode oven tests and follow the on screen instructions to perform the tests. Do not select the red ‘X’unless you want to stop the test.
14.9.2 After a test has successfully passed, select OK to continue.
14.9.3 When all the tests have been successfully performed the display shows the Recommission test has passed, select OK to conrm.
14.9.4 In the event of a Recommission test failure, the detail will be recorded in the Error log. Any error should be rectied and the Recommission test run again.
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TESTING
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15 HIGH VOLTAGE COMPONENTS
COMPONENTS
TESTING
High voltages and large currents are present at the High Voltage Capacitor. It is very dangerous to work near this part when the oven is on. NEVER make any voltage measurements at the High Voltage circuits, including the magnetron lament.
15.1 High Voltage Transformer Test
15.1.1 Disconnect and isolate the oven from the electricity supply.
15.1.2 Allow the oven to cool down.
15.1.3 Remove the oven casing.
15.1.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
15.1.5 Remove all connections from the Power Transformer.
15.1.6 Using a D.M.M., check the resistance of the windings. Results should be as follows:
1 Mains winding between tags, approx. 1.1 Ω 2 High Voltage winding, approx. 60 Ω 3 Filament winding between terminals, less than
1 Ω
15.1.7 Using a Megger, test the insulation resistance between:
● Primary winding and chassis, pass if reading is over 10 MΩ
● Filament winding and chassis, pass if reading is over 10 MΩ
One end of the High Voltage winding is connected to the chassis, so this is not tested.
DANGER!
BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCKOFF.
WARNING
ALWAYS DISCHARGE THE HT CAPACITORS BEFORE WORKING ON THE OVEN USING A SUITABLY INSULATED 10M RESISTOR.
WARNING
ALLOW OVEN TO COOL. OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE “SAFETY REGULATIONS” SECTION OF THIS MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
WARNING MICROWAVE EMISSIONS
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY.
1
15.2 High Voltage Rectier Test (Diode Board)
15.2.1 Disconnect and isolate the oven from the electricity supply.
15.2.2 Allow the oven to cool down.
15.2.3 Remove the oven casing.
15.2.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
15.2.5 Remove all connections from the High Voltage Rectier.
15.2.6 Using a Megger, test for continuity in both directions. Results should be as follows:
● Open circuit both ways - FAIL
● Conducts one-way only - PASS
● Short circuit both ways - FAIL
● Conducts one way, leaks the other - FAIL
28
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
2
3
Page 29
High voltages and large currents are present at the High Voltage Capacitor. It is very dangerous to work near this part when the oven is on. NEVER make any voltage measurements at the High Voltage circuits, including the magnetron lament.
15.3 High Voltage Capacitor Test
15.3.1 Disconnect and isolate the oven from the electricity supply.
15.3.2 Allow the oven to cool down.
15.3.3 Remove the oven casing.
15.3.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
15.3.5 Remove all connections from the High Voltage Capacitor.
15.3.6 Using a D.M.M., check for continuity between the terminals. Results should be as follows:
1 Between Terminals, pass if approx. 10 MΩ 2 Between Terminals and case, pass if open circuit.
15.3.7 Using a Megger, test the insulation resistance between the Terminals and case, pass if reading is over 100 MΩ.
1
2
TESTING
COMPONENTS
15.4 High Voltage Magnetron Test
15.4.1 Disconnect and isolate the oven from the electricity supply.
15.4.2 Allow the oven to cool down.
15.4.3 Remove the oven casing.
15.4.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
15.4.5 Remove all connections from the High Voltage Magnetron.
15.4.6 Using a Megger check for continuity. Results should be as follows:
1 Filament terminals, pass if 1 Ω or less. 2 Between each lament terminal and the metal
outer case should read open.
1
2
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
29
Page 30
16 MAINS VOLTAGE COMPONENTS
COMPONENTS
TESTING
16.1 Door Interlock Adjustment
Located on the door hinges are 3 safety interlock microswitches, to prevent microwave emissions escaping when the oven door is opened:
The Primary (SW3) breaks the electrical supply circuit to the transformers.
The Secondary (SW2) breaks the microwave circuit if the primary fails.
The Monitor switch (SW1) will short out the Microwave circuit blowing the fuse if both Primary and Secondary interlocks fail.
IMPORTANT: in the event that the Monitor switch causes the Microwave circuit fuse to blow, the Secondary (SW2) and Monitor (SW1) microswitches must be replaced due to exposure from high short-circuit currents.
The purpose of the following adjustment procedure is to set the interlock to switch o the Microwave circuit when the door is opened more than 4mm and for the Microwave circuit to operate when the door is closed and the door seal expands.
16.1.1 Door Interlock Adjustment procedure:
16.1.2 Disconnect and isolate the oven from the electricity supply.
16.1.3 Allow the oven to cool down.
16.1.4 Remove the oven casing.
16.1.5 Ensure that the High Voltage Capacitor is discharged before commencing work.
16.1.6 Door Spacer Kit SA1109
1 Position Green 2mm spacers over the top
corners of the door seal and carefully close the door ensuring the spacer is still in position.
2 Slacken the pivot screw. 3 Release the adjusting screws and move the
backplate until microswitch SW3 just activates then secure all screws.
4 Open door to replace the Green 2mm spacers
with Red 4mm spacers and close the door.
5 Slacken the pivot screw. 6 Release the adjusting screws and move the
backplate until microswitch SW2 just activates then secure all screws.
7 Remove the spacers, then open and close the
oven door 5-10 times.
IMPORTANT: CHECK THE SWITCHES OPERATE IN THE FOLLOWING SEQUENCE AS MICROSWITCH SW3 MUST SWITCH THE LOAD CURRENT.
Closing the door:
● SW1 opens rst
● SW2 closes second
● SW3 closes third
Opening the door:
● SW3 opens rst
● SW2 opens second
● SW1 closes third
30
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
1
6
5
OVEN DOOR OPEN
L1
N
OVEN DOOR CLOSED
L1
N
SW2
SW1
SW2
SW1
SW3
SW2
SW3
SW3
3
2
SW1
Page 31
16.2 Convection Fan Motor & Controller
16.2.1 Convection Fan Motor.
The convection motor Is a 3-phase AC motor having a maximum speed of 7200 rpm controlled by a motor speed controller.
The windings are thermally protected and in the event of a thermal fault a trip inside the motor will operate and shut down the motor speed controller.
16.2.2 Motor Controller
Provides a 3-phase AC switched mode drive to the convection motor and is controlled by a 0 - 10 Volt signal from the SRB. This allows the motor to be adjusted from approximately 1500 rpm to 7000 rpm in steps of 5%.
● Door Open, 1500 RPM (20% @ 2V)
● Door Closed (not cooking), 2190 RPM (31% @
3.1V)
● Door Closed (cooking), speed as specied by program or setting up to a Maximum of 7000 RPM, 100% @ 10V)
16.2.3 LED Status display (A):
● Inverter O/No supply, LED OFF.
● Power On/Ready, LED ashes ON/OFF x1 per second.
● Inverter Running, LED ON continuously.
● General Warning, LED ON/OFF x2 per second.
● Fault Condition, LED ON/OFF x10 per second.
Convection Fan Motor & Controller tests:
16.2.4 Disconnect and isolate the oven from the electricity supply.
16.2.5 Allow the oven to cool down.
16.2.6 Remove the oven casing.
16.2.7 Ensure that the High Voltage Capacitor is discharged before commencing work.
16.2.8 Check the following:
1 Electrical supply into motor controller. 2 Three phase connections to motor. 3 Speed Controller connections to SRB. 4 Motor thermal cut-out (short circuit). 5 Motor rotates freely/not seized. 6 Motor winding resistances:
● Blue-Black 3 - 4 Ohms.
● Black-Brown 3 - 4 Ohms.
● Brown-Blue 3 - 4 Ohms.
● Black or Brown or Blue to Earth (Open circuit).
1
DC
U
V
W
PE
64
65
TESTING
L1
L2/N
L3
2
COMPONENTS
32
3
1
2
3
4
5
6
7
67
66
68
8
9
10
A
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
31
Page 32
17 OVEN COMPONENTS
DANGER!
BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCKOFF.
WARNING
ALLOW OVEN TO COOL. OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE “SAFETY REGULATIONS” SECTION OF THIS MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
WARNING MICROWAVE EMISSIONS
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY.
REPLACEMENT
SPARES &
63 Door oven
80 Microswitch SW1, SW2
69 Stirrer motor assembly
77 Wave guide
41 Overheat stat oven cavity
78 Air intake lter (front)
79 Hinge assembly door RH
16 SRB Smart Relay Board with in-built 1.25A fuse (Located in front of 24V transformer)
10 30Z1488 RFI Filter 30A
86 30Z1534 RFI Filter 20A x 2
84 HV capacitor
77 Wave guide
57 Temperature sensor (Thermocouple) oven cavity
69 Stirrer motor assembly
82 Microswitch SW3
83 Controller convection fan motor
81 Hinge assembly door LH
7 Fuse (20A)
5 Fuse Control circuit (13A) F3
8 Fuse LH Transformer (13A) F4
9 Fuse RH Transformer (13A) F5
86
32
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 33
51 Magnetron cooling duct RH
11 Magnetron
33 Heater element x2 (connectors shown)
65 Motor assembly convection fan
24 Gland Power supply cable
52 Magnetron cooling duct LH
62 HT Diode
85 Transformer
69 Cooling fan motor
9 Capacitor 1.5µF (Silver) motor start
13 Overheat stat Magnetron
17 QTS Touch Screen PCB
6 Switch oven ON/OFF (rear connection)
40 Speaker unit
27 Ethernet port
SPARES &
REPLACEMENT
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
33
Page 34
18 SRB & QTS Circuit Boards
18.1 SRB replacement
18.1.1 Disconnect and isolate the oven from the electricity supply.
18.1.2 Allow the oven to cool down.
18.1.3 Remove the oven casing.
18.1.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
18.1.5 Taking anti-static precautions, disconnect all connections on the SRB.
18.1.6 Remove the PM (Personality Module) from the SRB and place safely aside.
18.1.7 Release retaining screws and remove the SRB.
18.1.8 Replace SRB and secure retaining screws.
18.1.9 Reconnect all connections to the SRB, for details see “SRB Terminal Locations” (“Electrical Circuits” section).
1 Ensure the thermocouple negative (-)
connection (white) and positive (+) connection (green) are tted the correct way round or the oven temperature readings will be wrong.
2 Ret the PM removed from the old SRB to the
new SRB. Refer to the following PM replacement if a new PM is tted.
21
18.2 QTS replacement
18.2.1 Disconnect and isolate the oven from the electricity supply.
REPLACEMENT
18.2.2 Allow the oven to cool down.
18.2.3 Remove the oven casing.
SPARES &
18.2.4 Ensure that the High Voltage Capacitor is discharged before commencing work.
18.2.5 Remove the top front panel.
18.2.6 Taking anti-static precautions, disconnect all connections on the QTS.
18.2.7 Remove the PM (Personality Module) (3) from the QTS and place safely aside.
18.2.8 Release the four retaining nuts and remove the QTS assembly (4).
18.2.9 Ret the PM removed from the old QTS to the new QTS. Refer to the following PM replacement if a new PM is tted.
18.2.10 Replace the QTS assembly and secure with the retaining nuts.
18.2.11 Reconnect all connections to the QTS, for details see “QTS Terminal Locations” (“Electrical Circuits” section).
3
4
34
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 35
18.3 PM (Personality Module) replacement
The PM on the SRB contains the Firmware. The PM on the QTS contains the Firmware, Oven Serial Number, Temperature Calibration, Cooking Programs, Application Icons and the Recipe Images.
18.3.1 With a new PM tted and casing retted, switch on the oven and tap the screen to hold and check the QTS and SRB versions (1) are the latest release, if not, execute a Firmware update using the latest versions. For details see “Firmware Updates” (“Servicing” section).
18.3.2 Tap the top right of the screen to bypass the preheat stage (2).
18.3.3 Enter the service password and select OK to display the Settings menu, see (3).
18.3.4 Select the USB symbol (4).
18.3.5 Slide the Merrychef badge upwards and insert the USB Memory Stick into the slot (5).
18.3.6 Once the USB has stopped ashing, select the required USB recipe symbol (6).
18.3.7 Select the Application Icons le to download (7).
NOTE: A tinted band over a le name indicates the le is not valid for that oven.
18.3.8 Check the le information shown is correct before selecting OK (8), if not, select ‘X’ and locate the correct le.
18.3.9 When completed, select recipes to load the cooking programs (9). Once the programs are loaded the oven restarts.
18.3.10 Enter the Date & Time settings (10). For details see under ‘Oven Control Settings’ (see “Product Information” section).
18.3.11 Enter the oven serial number (Found on the oven Rating Plate at the rear of the oven)
18.3.12 Turn the oven switch OFF/ON.
18.3.13 Remove the USB and keep in a safe place. Reposition the USB cover.
1
10
4
7
SPARES &
2
5
8
3
6
9
REPLACEMENT
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
35
Page 36
1
2
52
77
5
11
9
49
28
21
66
41
10
55
90
26
27
29
78
30
31
75
69
36
37
48
60
56
39
40
42
43
44
45
35
46
47
84
73
64
58
61
25
22
67
70
34
68
65
62
62
21
37
34
46
68
58
61
86
85
88
12
71
18
32
82
33
76
35
81
53
54
72
8
83
4
59
59
51
16
1288
77
3
23
14
38
79
80
24
17
89
86
57
50
15
52
5
87
74
7
13
63
6
63
19 SPARE PARTS EXPLODED VIEW
REPLACEMENT
SPARES &
36
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 37
Recommended Parts List
Part Number
Description
Qty Per
Oven
Unit
1-10
Ovens
11-50
Ovens
51-100
Ovens
1st
Aid/To
Go Box
Service
Centre
Kit
e4s
Unique
Parts
over e4
105005 M3 CAGE NUT 10 EA 10 30 60 30Z0503 SWITCH ON/OFF ROCKER DPST 1 EA 1 2 4 1 1 30Z1177 20 AMP LITTLEFUSE FLM020 2 EA 2 6 12 2 4 30Z1178 30A FUSE HOLDER 2 EA 2 6 12 1 2 30Z1427 MAGNETRON OVERHEAT STAT 2 EA 2 6 12 1 1 30Z1430 MICROSWITCH (LARGE) 1 EA 2 6 12 1 1 30Z1459 MICROSWITCH 2 EA 1 3 6 1 4 30Z1521 e4s MOTOR SPEED CONTROLLER 1 EA 0 1 2 1 1 30Z5009
eikon TOUCH SCREEN & PCB
1EA136 1
30Z5011
CONTROL PCB
e4s SRB
1EA136 1 1 30Z5013 HT DIODE 750mA 2 EA 2 6 12 2 2 2 31Z0115 INSULATOR PAD 2 EA 2 6 12 31Z0186 SILASTIC BLACK (DOOR SEAL) TUBE 1 3 6 1 1 31Z0600 USB ADAPTOR MODULE 1 EA 1 3 6 1 31Z0620 BTS UI SRB CABLE (WHITE) 1 EA 1 3 6 1 1 31Z1252 BOLT M4 X 10 HEX HD FLANGE SS 8 EA 8 24 48 8 31Z1255 PG21 CABLE GLAND BLACK 1 EA 1 3 6 31Z1256 PG21 CABLE GLAND NUT 1 EA 1 3 6 31Z1259 SHEET COVER CAP 12MM DIA 4 EA 4 12 24 32Z4028 HALF SIZE GASTRONOM DISH 1 EA 1 3 6 32Z7075
PERSONALITY MODULE
SRB e4s
1EA136 1 1 32Z7076
PERSONALITY MODULE
QTS e4s
1EA136 1 1 6004011 RUBBER FOOT 0 40 X 25 1 EA 1 3 6 DR0006 REED SWITCH 1 EA 1 3 6 1 1 DR0007 MERRYCHEF BADGE 1 EA 1 3 6 DR0008 MERRYCHEF BADGE SLIDER 1 EA 1 3 6 DR0009 MERRYCHEF BADGE GUIDE 2 EA 2 6 12 DR0011 TOUCHSCREEN OVERLAY 1 EA 1 3 6 1 DR0021 HARMONISED SPEAKER 1 EA 1 3 6 1 DR0030 HANDLE SPACER 2 EA 2 6 12 DR0047 MERRYCHEF BADGE SEAL 1 EA 1 3 6 DR0060 STIRRER COVER - CERAMIC 2 EA 2 6 12 2 2 DR0079 OVEN TEMP STAT 1 EA 1 3 6 1 1 DV0168VIT DOOR CHOKE PRESSED VITREOUS 1 EA 1 3 6 DV0187 TOP PANEL (PRESSED) 1 EA 0 1 2 DV0202 CERAMIC PLATE RETAINER 4 EA 0 1 2 4 DV0370 LOWER IMPINGER HANDLE 1 EA 1 3 6 1 DV0403 CAST REAR DUCTING LH 1 EA 1 3 6 DV0431 DOOR HANDLE 1 EA 1 3 6 DV0437 LOWER FASCIA FINISHED 1 EA 1 3 6 DV0452 CAPACITOR CLIP 2 EA 0 1 2 DV0692 SEAL - CERAMIC COVER 2 EA 2 6 12 2 2 DV0714 e4s WIRE RACK 1 EA 0 1 2 1 DV0773 CAVITY HOT BOX FINISHED 1 EA 1 3 6 1 DV0815 e4s CAVITY THERMOCOUPLE 1 EA 1 3 6 1 1 1 DV0825 e4s CAST RH DUCT MODIFIED 1 EA 1 3 6 1 DV0838 CONTROL PANEL e4/e4s 1 EA 0 1 2 DV0840 e4s RH SIDE PANEL 1 EA 0 1 2 1 DV0841 e4s LH SIDE PANEL 1 EA 0 1 2 1 P30Z1415 MAGNETRON 2M303H 2 EA 0 1 2 1 2 PSA1215 e4s DOOR ASSEMBLY (COMPLETE) 1 EA 1 3 6 1 PSA1240 e4s UPPER IMPINGER PLATE 1 EA 0 1 2 1 PSA1241 e4s HOT AIR MOTOR ASSY KIT 1 EA 1 3 6 1 1
Merrychef eikon e4s Oven
Recommended Minimum Stock Holding & Service Kits
20 SPARE PARTS
Parts list & recommended minimum stock holding & Service Kits
Service & Parts Manual original instructions
Part Number 32Z3870 GB
SPARES &
REPLACEMENT
37
Issue 4
Page 38
Recommended Parts List
Part Number
Description
Qty Per
Oven
Unit
1-10
Ovens
11-50
Ovens
51-100
Ovens
1st
Aid/To
Go Box
Service
Centre
Kit
e4s
Unique
Parts
over e4
PSA1242 e4s HEATER ASSEMBLY KIT 1 EA 1 3 6 1 1 PSA1243 e4s GASKET KIT 1 EA 1 3 6 1 1 PSA2144 DOOR SKIN ASSY e4 1 EA 0 1 2 PSA2191 e4s IMPINGER PLATE LOW ER 1 EA 1 3 6 1 PSA2195 e4s COOLING FAN ASSEMBLY 1 EA 0 1 2 1 1 PSA2197 e4s DOOR+CHOKE ASSY 1 EA 0 1 2 1 PSA2201 e4s WAVEGUIDE ASSY 2 EA 1 3 6 2 PSA288 STIRRER MOTOR ASSY (PINNED) 2 EA 0 1 2 2 PSA291 STIRRER ASSY (PINNED) 2 EA 0 1 2 2 PSA3113 DOOR SEAL 1 EA 1 3 6 1 1 PSR e4s EIKON DOOR HINGE KIT EA 1 3 6 1 PSR102 EIKON M/SWITCH BRACKET KIT EA 1 3 6 1 SA3114 e4s CAVITY ASSY 1 EA 0 1 2 SA3127 AIR FILTER ASSY e4 1 EA 1 3 6 1 1 SA3132 e4s CAVITY INNER STEAM PIPE 1 EA 1 3 6 1 SA3134 REAR PANEL WELDED ASSY e4s 1 EA 1 3 6 1 SA3136 CAVITY WRAP KIT 1 EA 0 1 2 1 SA3150 e4s LOWER CAT ASSY 1 EA 0 1 2 1 SA3151 e4s UPPER CAT ASSY 1 EA 0 1 2 1 SA3153 e4s AIR DIFFUSER ASSY 1 EA 1 3 6 1 1 1
eikon e4s 230Volts 50Hz - UK/EU - Single Phase - Unique Parts
30Z0231 FUSEHOLDER 1in (13A) 3 EA 3 9 18 3 6 30Z0456 FUSE 1in 13A HRC 3 EA 3 9 18 3 6 30Z1425 TRANSFORMER 240V 50/60Hz 1 EA 1 3 6 1 2 30Z1431 1.2uF 2500V CAPACITOR 2 EA 2 6 12 2 2 2 30Z1488 e4s MAINS FILTER 1 EA 1 3 6 1 2 1 P30Z1413 230V 50Hz TRANSFORMER 2 EA 2 6 12 2
POWER SUPPLY LEAD (UK) 3C 1 EA 1 3 6
eikon e4s 230Volts 50Hz - UK/EU - Twin Phase - Unique Parts
30Z0231 FUSEHOLDER 1in (13A) 3 EA 3 9 18 3 6 30Z0456 FUSE 1in 13A HRC 3 EA 3 9 18 3 6 30Z1425 TRANSFORMER 240V 50/60Hz 1 EA 1 3 6 1 2 30Z1431 1.2uF 2500V CAPACITOR 2 EA 2 6 12 2 2 2 30Z1488 e4s MAINS FILTER 1 EA 1 3 6 1 2 1 P30Z1413 230V 50Hz TRANSFORMER 2 EA 2 6 12 2 SA2209 e4s 2P PLUG - 1P LEAD HC 1 EA 1 3 6
30Z0231 FUSEHOLDER 1in (13A) 3 EA 3 9 18 3 6 30Z0456 FUSE 1in 13A HRC 3 EA 3 9 18 3 6 30Z1425 TRANSFORMER 240V 50/60Hz 1 EA 1 3 6 1 2 30Z1431 1.2uF 2500V CAPACITOR 2 EA 2 6 12 2 2 30Z1534 e4s MAINS FILTER 20A 2 EA 2 6 12 1 2 1 P30Z1413 230V 50Hz TRANSFORMER 2 EA 2 6 12 2 SR233 e4s MAINS CABLE AZ 5P 1 EA 1 3 6
Merrychef eikon e4s Oven
Recommended Minimum Stock Holding & Service Kits
eikon e4s 230Volts 50Hz - AZ - Unique Parts
REPLACEMENT
SPARES &
38
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 39
Recommended Parts List
Part Number
Description
Qty Per
Oven
Unit
1-10
Ovens
11-50
Ovens
51-100
Ovens
1st
Aid/To
Go Box
Service
Centre
Kit
e4s
Unique
Parts
over e4
30Z0231 FUSEHOLDER 1in (13A) 3 EA 3 9 18 3 6 30Z0456 FUSE 1in 13A HRC 3 EA 3 9 18 3 6 30Z1425 TRANSFORMER 240V 50/60Hz 1 EA 1 3 6 1 2 30Z1331 1.00uF 2500V CAPACITOR 2 EA 2 6 12 2 2 30Z1488 e4s MAINS FILTER 1 EA 1 3 6 1 2 1 P30Z1230 60HZ TRANS MULTI TAP 2 EA 2 6 12 2
POWER SUPPLY LEAD HE (EU) 1 EA 1 3 6
30Z0285 FUSEHOLDER 1 1/4in (13A) 3 EA 3 9 18 3 6 30Z1331 1.00uF 2500V CAPACITOR 2 EA 2 6 12 2 2 30Z1439 OMRON RELAY 12V 2 EA 2 6 12 1 2 30Z1455 TRANSFORMER LV CLASS 2 1 EA 1 3 6 1 2 30Z1488 e4s MAINS FILTER 1 EA 1 3 6 1 2 1 30Z1507 e4s USA 12A FUSE SLOW/B 3 EA 3 9 18 3 6 3
PLUG & LEAD ASSY (SUBWAY) 1 EA 1 3 6
P30Z1230 60HZ TRANS MULTI TAP 2 EA 2 6 12 2
Merrychef eikon e4s Oven
Recommended Minimum Stock Holding & Service Kits
eikon e4s 220Volts 60Hz - SA - Unique Parts
eikon e4s 208V & 240V 60Hz - USA - Unique Parts
Service & Parts Manual original instructions
Part Number 32Z3870 GB
FAULT FINDING
39
Issue 4
Page 40
21 FAULT FINDING
21.1 Operations Communication
21.1.1 The oven has 2 main parts being the QTS assembly (Keyboard, Screen, Logic) and the SRB (Relay board to switch and monitor the required operation).
21.1.2 The QTS is the master of the oven and instructs the SRB what to do, in turn the SRB communicates information on the operation back to the QTS.
21.1.3 The QTS and SRB have their own Personality Module tted with the respective software to be able to communicate and work with each other.
21.1.4 The power provision to the QTS and the communication between QTS and SRB is enabled via ONE cable with RJ45 connectors tted.
USB Memory Stick Connection:
21.1.5 Menu loading from USB into the oven (Recipes)
21.1.6 Software loading from the USB to the oven (Firmware)
21.1.7 Error log saving from the oven to the USB (Upload)
21.1.8 Menu copying from the oven to the USB (Upload)
21.1.9 Recipe counter copying from the oven to the USB (Upload)
FAULT FINDING
40
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 41
21.2 Error Code List
Error Code
E 101
E 102
E 103
Error Condition Description Trigger Possible Causes
The current
Magnetron failed to energise
Detects a magnetron is not working correctly
measured by the current sensing transformer was outside of
Failure of component/s in the microwave circuit
tolerance.
If some current >1A, one or more heater elements could have failed. If current measured <1A possible wiring fault stopping power reaching element.
Cooling fan failed. Cooling fan wired incorrectly. Inlet air too hot. Blocked inlet lter.
Heater incorrect current
Ambient overheat >70°C
Detects a heating element is not working correctly
Detects if the controls area is operating above temperature
The current measured by the sensing transformer on the SRB was <1A when heating cycled on or >1A when heating cycled o.
The ambient temperature measured on the QTS and SRB was >70°C
Error Level
Critical
Critical
Critical
System Response
Display error message until system is power cycled.
Display error message until system is power cycled.
Display error message until ambient controls area temperature is below 60°C
E 104
E 105
E 106
E 107
Magnetron / Cavity Overheat
Supply Frequency high / low
Cavity reaches 25°C above setpoint once it has been controlling at setpoint
Communication error
Detects if the cavity and magnetrons are above temperature
Detects if the power supply Frequency is outside specication
Detects if the cavity temperature has risen above limits
No communication can be made between the QTS and SRB
Cavity and magnetron overheat thermostats
The power supply to the oven Frequency sensor on the SRB measures too high / low
The setpoint of the oven was exceeded
Loss of communication between the SBR and QTS
Cooling fan failed.
E103 / E106 not triggering. Failed SRB. Magnetron failure. Wiring / connection fault.
Blocked Inlet lter.
Incorrect mains voltage. Poor internal / external wiring connections. Faulty SRB.
Cavity re. Failed convection fan. No impeller or loose impeller on convection fan.
SRB / QTS connection cable unplugged or damaged. Faulty QTS or SRB.
Critical
Critical
Critical
Critical
Display error message until service call and the magnetron cools down or the cavity stat is reset.
Display error message until system power cycled.
Display error message until system is power cycled.
Display error message until system is power cycled.
FAULT FINDING
E 108 QTS PM error
Wrong PM found / no PM found
The QTS or SRB either has an incorrect PM (Personality Module) tted or no PM is tted
The PM has been changed and is incorrect. The PM has been removed.
Service & Parts Manual original instructions
Critical
Part Number 32Z3870 GB
Display error message until system is power cycled.
41
Issue 4
Page 42
Error Code
Error Condition Description Trigger Possible Causes
Error Level
System Response
E 110
E 111
SRB version conict
Cavity sensor error
E112 SRB Sensor Fail
E 113
Magnetron Fail On without request
SRB rmware version incompatible with QTS version
Cavity sensor broken / unplugged
SRB Ambient temperature sensor failure
Magnetron operates without being requested to do so.
The QTS has found that the rmware running the SRB is not supported.
The controller is reading an open circuit across the thermocouple input
Shorted SRB Temperature sensor
Magnetron current sensed at >1 Amp
Firmware update has been carried out to the QTS and the SRB has not been updated to match.
The thermocouple is not connected. The thermocouple is broken open circuit. Failed SRB.
Shorted Ambient temp sensor on the SRB
Triac, Diode or relay short circuited on SRB
Critical
Critical
Critical
Critical
Display error message until system is power cycled.
Display error message until system is power cycled.
Display error message until service call and the magnetron cools down or the cavity stat
Display error message until service call and the magnetron cools down or the cavity stat is reset.
E114
E116
Free – Currently not used
Heater o on request
FAULT FINDING
E117
N/A
N/A Air Filter removed
Magnetron Overheat stat
Oven door open longer than 1 min.
No heater current detected when requested
Mag overheat stat has been triggered as a result of excessive temperature
Oven door open. Oven inoperable.
Air lter not tted. Oven inoperable.
Cavity does not reach 100°C in 30mins
Magnetron stat is open circuit when running microwave
Break in switched feed on SRB
Filter not tted.
Oven heater element failure
Blocked air lters/High environmental temperatures/ Positioning next to heat sources or failed magnetron
Door left open. Failed door switch/s or SRB. Faulty wiring or connection.
Failed reed switch/s or SRB. Faulty wiring or connection.
Critical
Critical
Warning
Warning
Display error message until service call and the magnetron cools down or the cavity stat is reset.
Display error message until service call and the magnetron cools down or the cavity stat is reset.
Display warning message until door is closed.
Display error message until lter replaced.
N/A Screen Frozen
42
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Touch screen inoperable
Continual pressure of the touch screen
Damaged touch screen/touch screen depress for more than 15 seconds
Warning
Display error message until touch screen press released
Page 43
21.3 Error Code for re-commission test messages
89 Cooling Test Fail
90 Convection Test Fail
91 Turntable Test Fail
92 Heater Test Fail
93 Magnetron Test Fail
94 Filter In Test Fail
95 Filter Out Test Fail
96 Door Closed Test Fail
97 Door Open Test Fail
98 Incomplete Cleaning
21.4 Normal Messages
86 On/O Switch Operated
99 Air Filter Override Accepted by the customer
100 Main Power On, oven connected to the supply Door open (for more than 1 minute)
If ‘Door Open’ message is shown while the door is closed, check the Magnetron 230V circuit power supply, see “Tips for Fault Finding”.
21.5 Error Messages. The oven stops operating
88 Supply Voltage Error (+/- 10% of rated voltage)
101 Magnetron Failed On Request
102 Heater On Without Request
103 Ambient Overheat
104 Magnetron/Cavity Overheat trip, when oven in idle mode, (also see E117)
105 Supply Frequency Error (+/- 2Hz)
106 Cavity Reaches 75°C above set point or 25°C at 275°C
107 Communication Error QTS-SRB
108 QTS PM Error
109 SRB PM Error
110 Incompatible SRB Version
111 Cavity Sensor Failed
112 SRB Board Sensor Failed
113 Magnetron On Without Request
114 Free - Currently Not Used
115 Convection Fan Feedback (Speed controller cable disconnected)
116 Heater O On Request
117 Magnetron/Cavity trip during cook operation cycle (OH-12V gone for > 1sec)
If this OH trip happens in idle mode you get E104.
FAULT FINDING
To reset the error, disconnect the oven from the power supply and re-connect.
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
43
Page 44
22 SRB & QTS Circuit Boards
22.1 QTS LEDs
● Run - Pulsing 1 second ash, indicating that the board has booted up.
● Power - Lit to show that there is a power supply from the SRB.
● P-Bus - Irregular ashing, indicating data communication with SRB.
● C-Bus - Lit to show data being loaded from the PM onto the QTS.
● LD5 - Lit to show that a USB key is tted.
1 LD5 2 Power, Run, P-Bus, C-Bus.
4 5
6
22.2 QTS Terminal Locations
3 X6 - Speaker 4 X5 - USB socket 5 X4 - Communications to SRB 6 X11 - Screen backlight 7 X13 - Touch pad 8 X9 - Display Screen PCB
1
3
2
78
ELECTRICAL
CIRCUITS
44
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 45
22.3 SRB LED’s
● P-Bus - Irregular ashing, indicating data communication with QTS.
● Run - Pulsing 1 second ash, indicating that the board has booted up.
● 12v & 5v - Lit to show voltage outputs from inboard transformer.
● Relay & Triac - Lit to show that a signal has been sent to energise that component.
1 Cooling fan. 2 Convection fan. 3 Stirrer. 4 5v supply. 5 12v supply. 6 Heater safety. 7 Heater drive. 8 P-BUS: ashes when data is being sent /
received. RUN: 1 second ash.
9 Oven Door. 10 Microwave safety relay. 11 Microwave 2 drive. 12 Microwave 1 drive. 13 LED (Lit to show that signal is recieved via
overheat trips). if lit it is ok.
1
2
3
4
5
6
13
7
8
9
10
11
12
ELECTRICAL
CIRCUITS
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
45
Page 46
22.4 SRB Terminal Locations:
1 X3 - Output for e4s Convection Fan Speed
Controller.
2 X101 - Voltage Selection Relay coil feeds.(US
Only)
3 X18b - Air intake Filter Reed Switch. 4 X18e - Right Magnetron Overheat Thermostat. 5 X18d - Left Magnetron Overheat Thermostat. 6 X18c - Cavity Overheat Thermostat. 7 X18a - On/O Switch. 8 X14 - Cavity Temperature Thermocouple.
9 X5 - Fan RPM Input. 10 X13 - P Bus, Ethernet Port. 11 X12 - C Bus, Development PC Port. 12 X11 - P/C Bus, BTS Cable. 13 X1 - 24V supply from Low Voltage Transformer. 14 X8 - Cooling Fan. 15 X17 - Not used. 16 X20 - Microwave Stirrers. 17 X9 - Mains Output, Convection Fan Controller. 18 X103.1 - Mains Output to Low Voltage
Transformer.
19 X103 - Mains Input, Live & Neutral. 20 X2.1 - Mains Input, Live for Heaters. 21 X2.2 - Mains Output, Live to Heaters. 22 X102a - Mains Input, Neutral for Magnetron
Transformers & Monitor Door Switch.
23 X102b - Mains Output, Neutral to Magnetron
Transformers & Monitor Door Switch.
24 X4a - Door Switch signal from Secondary Door
Switch (Live for Magnetron Transformers).
25 X10 - Connector Block for door switches. 26 X4b - Live for Magnetron Transformers.
14
13
15
16
17
18
19
12
20
11
21
10
22
9
23
8
24
7
25
6
ELECTRICAL
CIRCUITS
46
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
5
4
3
2
1
26
Page 47
3rd ANGLE PROJECTION






1 2
3
4
5 6 8
1 2
3
4
5 6 8
SW3
23
24
C
N/C
N/O
Secondary Micro Switch
20
C
22
C
Monitor Micro Switch Primary Micro Switch
Note
Switches Shown in
Door Closed Position
L
N
3
6
8
9
10
U V W
PE
64
65
67
66
68
82
Convection Fan
Motor Speed Controller
Black
Brow n
Blue
Green
Green
Red
Blue
Mains Filter
26
On/Off Switch
25
59
58
Blue
Brow n
Black
Blue
Brow n
Cooling Fan
F1
F2
F3
07
08
09
14
12
10
15
13
11
Fuse Rating
US ROW
25 Amp 25 Amp
25 Amp 25 Amp
12 Amp 13 Amp
Fuse
F1
F2
F3
F4 12 Amp 13 Amp
F5 12 Amp 13 Amp
Mains Input
L
L2
L1 N
E E
Star Delt a
Triac 1A Output
Triac 2A Output
Triac 1A Output
Volt age Selec tion
Relay s Driver
Current Sense Hybri d Relay 1
Triac 16A Output
Safety Relay Aux
Line V oltage M onitorin g
Conv ection F an
0...10V Passive Isolated Output
Safet y Relay H eater
Safety Relay M.W.
Door Switch
Comm on Connect ors Bloc k
Interlock Switches
Power Switc h Feedback
Air Filter Feedback
MCU
Power Supply

12V 5V
Thermocouple
Motor Feedbac k
C/B Bus
C-Bus
P-Bus
2 1
2 1
2 1
1 2 3
1 2
1 2
1 2
1 2
1 2
1 2
1 2 3
2 1
2 1
1 2 3 4
1 2 3 4
1 2 3
1 2
Triac Out put Sch
Triac Out put Sch
Triac Out put Sch
Safety Relay Sch
Line Volt age Monitoring Sch
0—10V-out Sc h
Safety Relay Sch
Lcs Heater
Hybrid Rel ay Sch
Triac Out put Sch
Safety Relay Sch
Lcs MW
Door Switch De tection Sch
Current Sence Sch
Lcs MW
Voltage Selection Relay Driver Sch
Thermocoupl e Input Sch
Power Supply Sc h
Feedback Sch
MCU Sch
Safety Relay Sch
Feedback Sch
C-P Bus Sch
C-P Bus Sch
C-P Bus Sch
+12V
X102(N)
N
X2.1
X4a
Ext GND
X3.1 X3.2
N
N
N
N
N
N
L
L
L
X103
Aux
Power
X103.1
X102a
X4a
X2.1
X3
X9
X18b
X18a
X1
X10
X18c
X18d
X18e
SRB Transform er
M.W. Supply
Speed Controll er Rela y Coil
Heater Supply
Neutral In
Inter lock
Swit ch
Conn ector
24VAC Supply
Overh eat Cavit y
Air Filter
On/Off
Overh eat MW1
X8
Cooli ng Fan
X17
X20
Stirrer Motor 1
X2.2
Heater Supply Out
X4b
MW 1
X101
Volt age Selec tion Rel ay MW1
X102b
Neut ral MW1
Interlock switches
Temperature Input
X14
X5
P/C - Bus RJ-45
Coms Modules C - Bus RJ-12
P - Bus RJ-11
BTS
1 2 3
X11
X12
X13
4
8
6
15
14
16 17
65
64
10
22
13
24
23
19
18
69
20
25 26
58
70
71 72
59
60 61
29
44
37 38
45
21
+
-
NOT USED
73 74
Overh eat MW2
Current Sense
Current Sence Sch
Safety Relay Supply (Heater & MW Only)
66 67 68
Convection Fan
RED (0 - 10V) GREEN - (10V) BLUE - (GND)
62
63
Stirrer Motor 2
30
MW 2
51 52
MW 1
MW 2
31
Neut ral MW2
Hybri d Relay 2
G N D
N
N
1 2 3
X4b wires 30 & 44 being swapped will cause left & right reference to be incorrect in visual view, error messages etc for the magnetrons but will not affect the oven safety.
X102b wires 31, 45 & 21 - common Neutral points as long as the wires have not changed the order is not relevant.
X20 wires 60, 61, 62 & 63 being reversed will not affect the stirrer motor operation.
23 CIRCUIT DIAGRAMS
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
CIRCUITS
ELECTRICAL
47
Page 48






5 6 8
7
5 6 8
7
eikon e4s
e4s Wiring Diagram 50/60Hz
3
DRG.No. 32Z3845
 
A
First issue
B
Mains filter change
21/06/201 2
1
SRB Schematic
23/10/201 2
2
Concession to wire locations
11/07/201 3
3
20A Fuses changed to 25A
30/09/201 3
72 71
Magnetron 1
Overheat Stat
70
69
Cavity Overheat Stat
24
N/C
N/O
Secondary Micro Switch
SW2
20
12
C
N/O
N/C
SW1
22
21
C
N/C
N/O
Monitor Micro Switch Primary Micro Switch
M
62
63
Stirrer Motor
83
84
Speaker Wire
Auxiliary Transformer
208/240V
24V
17
16 19
18
M
60
61
Stirrer Motor
74 73
Magnetron 2
Overheat Stat
77 78
11
29
78
77
Heater 1.6kW
Heater 1.6kW
Blue
Brow n
Black
Blue
Brow n
Cooling Fan
30
31
45
44
Diode
HV07 - 16
MW 2
+
T2
42
43
41
230
0
F5
32
Diode
HV07 - 16
MW 2
+
T1
56
57
55
230
0
F4
46
MW2 Right Ha nd Side
(From The Front)
MW1 left Hand Side
(From The Front)
50Hz
Diode
HV07 - 16
MW 2
T2
42
43
41
208
240
0
NC
37
38
30
31
F5
60Hz
32
35
36
32a
Diode
HV07 - 16
MW 2
T1
56
57
55
208
240
0
NC
51
52
45
44
F4
46
49
50
45a
MW2 Right Ha nd Side
(From The Front)
MW1 left Hand Side
(From The Front)
Cooli ng Fan
Stirrer Motor 1
Heater Supply Out
MW 1
Neut ral MW1
Interlock switches
Temperature Input
BTS
NOT USED
Stirrer Motor 2
MW 2
MW 1
MW 2
Neut ral MW2
X4b wires 30 & 44 being swapped will cause left & right reference to be incorrect in visual view, error messages etc for the magnetrons but will not affect the oven safety.
X102b wires 31, 45 & 21 - common Neutral points as long as the wires have not changed the order is not relevant.
X20 wires 60, 61, 62 & 63 being reversed will not affect the stirrer motor operation.
ELECTRICAL
CIRCUITS
48
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 49
1 2
5 6 8
5 6 8
24
N/C
N/O
Secondary Micro Switch
C
C
Switches Shown in
Door Closed Position
Blue
Brow n
Black
Blue
Brow n
Cooling Fan
Cooli ng Fan
Stirrer Motor 1
Heater Supply Out
MW 1
Volt age Selec tion Rel ay MW1
Neut ral MW1
Interlock switches
Temperature Input
Coms Modules
BTS
NOT USED
Stirrer Motor 2
MW 2
MW 1
MW 2
Neut ral MW2
X4b wires 30 & 44 being swapped wil l cause left & right reference to be incorrect in visual view, error messages etc for the magnetrons but will not affect the oven safety.
X102b wires 31, 45 & 21 - common Neutral points as long as the wires have not changed the order is not relevant.
X20 wires 60, 61, 62 & 63 being reversed will not affect the stirrer motor operation.
3rd ANGLE PROJECTION
3
4



Speed Controll er Relay Coil



Mains Filters
N
L2
Mains Input
L1
E
Fuse
25 Amp 25 Amp
F1
25 Amp 25 Amp
F2
12 Amp 13 Amp
F3
F4 12 Amp 13 Amp
F5 12 Amp 13 Amp
X103
L
Power
SRB T ransform er
Convection F an
RED (0 - 10V) GREEN - (10V) BLUE - (GND)
Heater Supply
M.W. Supply
Neutral In
Inter lock
Swit ch
Conn ector
24VAC Supply
On/Off
Air Filter
Overh eat Cavit y
Overh eat MW1
Overh eat MW2
Aux
66 67 68
2
14
1
15
16 17
64 65
10
24
13
20 22 23
18 19
25 26
X18b
X18c
69 70
X18d
71 72
X18e
73 74
X103.1
2 1
X9
2 1
X3
1 2 3
X2.1
X4a
X102a
X10
1 2 3
X1
1 2
X18a
1 2 3
1 2
1 2
1 2
1 2
N
L
N
L
N
+12V
1 2
Fuse Rating
US ROW
X3.1 X3.2
Ext GND
X2.1
X4a
X102(N)
07
09
08
Safety Relay Sch
Safety Relay Aux
Line Volta ge Monitoring Sch
Line V oltage M onitorin g
0—10V-out Sc h
Conv ection Fan
0...10V Passive Isolated Output
N
Safety Relay Sch
Safet y Relay H eater
Safety Relay Sch
Safety Relay M.W.
Door Switch De tection Sch
Door Switch
Comm on Connect ors Bloc k
Interlock Switches
Power Supply Sc h
Power Supply

12V 5V
Feedback Sch
Power Switch Feedback
Air Filter Feedback
MCU Sch
MCU
Safety Relay Sch
Safety Relay Supply (Heater & MW Only)
F1
F3
F2
25
On/Off Switch
Lcs Heater
Lcs MW
11
15
10
14
13
12
26
Motor Speed Controller
U V W
Black
Brow n
Convection Fan
Triac Output Sch
Triac 1A Output
Triac Output Sch
Triac 2A Output
Triac Output Sch
Triac 1A Output
Current Sence Sch
Current Sense
Current Sence Sch
Current Sense Hyb rid Relay 1
Triac Output Sch
Triac 16A Output
Hybrid Rel ay Sch
Lcs MW
Hybri d Relay 2
Volt age Selec tion
Relay s Driver
Voltage Selection Relay Driver Sch
Thermocoupl e Input Sch
Thermocouple
Feedback Sch
Motor Feedbac k
C-P Bus Sch
C/B Bus
C-P Bus Sch
C-Bus
C-P Bus Sch
P-Bus
3
64
L
65
N
3
82
6
Green
67
8
Red
66
9
Blue
68
10
23
C
PE
Blue
Green
58
59
N
N
N
N
N
8
4
6
4
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
SW3
Note
X8
2
58
1
59
X17
2 1
X20
60
1 2
61
3 4
62 63
X2.2
29
X4b
1
44
2
30
X101
37
1 2
38
3
51
4
52
X102b
1
45
2
31
3
21
X14
1
+
2
-
X5
1 2 3
P/C - Bus
X11
RJ-45
X12
C - Bus RJ-12
P - Bus
X13
RJ-11
G N D
49
CIRCUITS
ELECTRICAL
Page 50
5 6 8
+
7
N/C
24
Brow n
Blue
Cooli ng Fan
NOT USED
Stirrer Motor 1
Stirrer Motor 2
N/O
Blue
Brow n
Black
22
C
Monitor Micro Switch
20
C
Secondary Micro Switch
Cooling Fan
SW1
SW2
21
N/O
N/C
12
N/C
N/O
78
11
50Hz
MW1 left Hand Side
(From The Front)
70
Cavity Overheat Stat
83
84
Speaker Wire
Heater 1.6kW
Heater 1.6kW
45
44
69
72 71
1
First issue
14/05/201 3

61
63
Diode
HV07 - 16
11/07/201 3
30/09/201 3


Magnetron 1
2
Concession to wire locations
Overheat Stat
3
74 73
20A Fuses changed to 25A
Magnetron 2
Overheat Stat
77 78
77
29
F4
17
208/240V
16 19
Auxiliary Transformer
46
18
24V
230
0
T1
60
M
Stirrer Motor
62
M
Stirrer Motor
56
55
+
57
MW2
T2
Heater Supply Out
MW 1 MW 2
MW 1
MW 2
Neut ral MW1
Neut ral MW2
Interlock switches
Temperature Input
-
ELECTRICAL
CIRCUITS
BTS
X4b wires 30 & 44 being swapped wil l cause left & right reference to be incorrect in visual view, error messages etc for the magnetrons but will not affect the oven safety.
X102b wires 31, 45 & 21 - common Neutral points as long as the wires have not changed the order is not relevant.
X20 wires 60, 61, 62 & 63 being reversed will not affect the stirrer motor operation.
5 6 8
MW2 Right Hand Side
(From The Front)
60Hz
MW1 left Hand Side
(From The Front)
MW2 Right Hand Side
(From The Front)
F5
30
31
51
52
45
44
37
38
30
31
32
45a
F4
46
F5
32
 
32a
NC
NC
230
0
49
208
50
240
0
35
208
36
240
0
41
T1
55
T2
41
e4s Twin Ph ase Wiring Diagr am
7
MW2
42
+
43
Diode
HV07 - 16
MW2
56
57
Diode
HV07 - 16
MW2
42
43
Diode
HV07 - 16
eikon e4s
DRG.No. 32Z3885



3
50
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 51
23.1 POWER CONNECTIONS e4s
Product e4s
Single Phase & Neutral Model
Microwave 1800W
Convection heater 3.2kW
Neutral
Live
11
13
15
07
08
09
Heater circuit
Microwave circuit
Control circuit
Heater circuit
Microwave circuit
Control circuit
Product e4s
Twin Phase & Neutral Model
Microwave 1800W
Convection heater 3.2kW
Neutral
11
15
L2 (Phase 2)
07
09
13
L1 (Phase 1)
08
Heater circuit
Control circuit
Heater circuit
Control circuit
Microwave circuit
Microwave circuit
ELECTRICAL
CIRCUITS
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
51
Page 52
23.2 CONTROL CIRCUIT e4s
ELECTRICAL
CIRCUITS
52
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 53
23.3 HEATER CIRCUIT e4s
Mains Input - L2
RFI Filter
07
F1
20 Amp
10
Safety Heater Relay
Powered by Safety Supply
Relay
SRB Board
x2.1
Input for
Current
Sense
Processor Controlled
x2.2
29
7829 78
x14.1
x14.2
+
Temperature
Thermocouple
-
Heater Element
11
RFI Filter
Mains Input - L1
7711
CIRCUITS
ELECTRICAL
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
53
Page 54
23.4 MICROWAVE CIRCUIT e4s
Mains Input - L2
RFI Filter
08
F2
20 Amp
21 22
21
Microwave Powered
By Safety Supply Relay
x102b x102a
45
31
RFI Filter
Safety Relay
13
12
RHS SW2
Normally
20
Open
Door Interlock Switches Shown in
23
x.10
LHS SW3
Door Open Position so the switches are not activated
Normally
24
Open
x4a
Current Sense
To SRB E101 Sence
Hybrid
Relay
x4b2
30 44
F5
13 Amp
SRB Board
x4b1
F4
13 Amp
32
46
Mains Input - L1
ELECTRICAL
CIRCUITS
MW2
Diode
42
43
41
T2
208
240
0
37
38
31
54
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
51
52
45
208
240
T1
55
0
MW1
56
57
Diode
Page 55
24 Commissioning the oven
24.1 Initial installation
1 Unpack the Oven and check for damage. 2 Check Oven Accessories. 3 Check location will provide adequate Ventilation. 4 Locate Oven onto a strong, level, non-ammable
Surface.
5 Remove panels & check all wiring and components for
security.
6 Ret panels. 7 Position the Oven with a minimum air gap of 50mm,
sides & rear.
8 Check Electrical supply and connect. 9 Place a container of water within the oven and switch
it on.
10 Record Model version & check against serial plate. 11 Record QTS (UI) version. 12 Record SRB version. 13 Record Serial Number & check against serial plate. 14 Enter Service Mode. 15 Record Voltage & Frequency. 16 Record Magnetron Current Draw. 17 Check for Microwave leakage. 18 Record Heater current. 19 Check door opening on display. 20 Check lter removal on display. 21 Check fan speed. 22 Turn o the oven and remove the water. 23 Switch on oven and run up to temperature. 24 Operate Oven, Cooking a Standard Batch. 25 Supply User information & contact details to Customer. 26 Instruct Users with an Overview of the equipment,
Operation & Safety (Hazards).
27 Complete Service Report.
24.2 After Service
Complete the following checks after the Oven has been Serviced/Repaired/Tested before connecting to the mains electricity power supply:
24.2.1 All internal electrical connections are correct (see wiring diagrams).
24.2.2 All wiring insulation is correct and is not touching any sharp edges.
24.2.3 All grounding connections are electrically and mechanically secure.
24.2.4 All door safety interlocks are secure and mechanically sound.
24.2.5 The door activates all of the door interlock switches and in the correct order.
24.2.6 The door operation is smooth, and the arms run freely in the slots.
24.2.7 The temperature sensor is correctly connected to the SRB.
24.2.8 The casing is securely retted with no trapped wires.
Before nishing a service call, recheck the following points:
24.2.9 Run the Recommission tests to ensure the oven is functioning correctly and the touch screen is working.
24.2.10 Microwave emissions are below permissible limit of 5mW/cm².
24.2.11 The power output of the oven is checked in accordance with the procedure.
24.2.12 The oven has correct 50mm (2 inches) air gap all round and 50mm (2 inches) above. Air ow should not be restricted.
24.2.13 Complete the Service Report.
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
55
COMMISSIONING
Page 56
56
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
Page 57
Correct disposal of this product (Waste Electrical & Electronic Equipment)
Applicable in the European Union and other European countries with separate collection systems.
This marking shown on the product or its literature indicates that it should
not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government oce for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.
Service & Parts Manual original instructions
Part Number 32Z3870 GB
Issue 4
57
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