Merrychef EIKON E2 Installation Manual
Microwave Combination Oven
Merrychef eikon e2
Installation and User Manual Original, GBR
Part Number 32Z3838
Read instructions before use
Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
1
INTRODUCTION
IMPORTANT INFORMATION
READ BEFORE USE
Users are cautioned that maintenance and repairs should
be performed by a Merrychef® authorized service agent
using genuine Merrychef® replacement parts. Merrychef®
will have no obligation with respect to any product that
has been improperly installed, adjusted, operated or not
maintained in accordance with national and local codes
or installation instructions provided with the product,
or any product that has its serial number defaced,
obliterated or removed, or which has been modied or
repaired using unauthorized parts or by unauthorized
service agents. For a list of authorized service agents,
please refer to the back page of this booklet. The
information contained herein (including design and
parts specications) may be superseded and is subject to
change without notice.
SYMBOLS USED FOR SAFETY INSTRUCTIONS
Safety instructions are categorised according
to the following hazard levels:
DANGER!
Indicates a hazard with a high level risk of
death or serious injury (irreversible)
WARNING
Indicates a hazard with a medium level of risk
of death or serious injury (irreversible)
CAUTION
Indicates a hazard with a low level risk of
minor or moderate injury (reversible)
NOTICE
Potential risk of damage to property
(reversible)
WARNING
Hot surface (marked on appliance)
The words ‘double click’ and ‘click’ mentioned
in this guide refer to using the left mouse
button unless stated otherwise.
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY
a) Do not attempt to operate this oven with the door
open since open-door operation can result in harmful
exposure to microwave energy. It is important not to
defeat or tamper with the safety interlocks.
b) Do not place any object between the oven front
face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
c) Do not operate the oven if it is damaged. It is
particularly important that the oven door closes
properly and that there is no damage to the (1) door
(bent) (2) hinges and latches (broken or loosened) (3)
door seals and sealing surfaces.
d) The oven should not be adjusted or repaired by
anyone except properly qualied service personnel.
EQUIPOTENTIAL (marked on appliance)
A terminal provided on the rear panel of
the oven for independent connection to an
Equipotential Earth (GND) bonding point.
Read Installation and User Manual
(marked on appliance)
CAUTION
Indicates operator action or awareness
required to avoid undesirable consequences.
Merrychef®, eikon® and MenuConnect® are
registered US trademarks of The Manitowoc
Company Inc. Press&GO® and easyToUCH® are
registered US trademarks of Convotherm®, a
brand of The Manitowoc Company Inc.
All other company names and product names
mentioned herein are trademarks or registered
trademarks of their respective owners.
WARNING
THIS IS A CLASS A PRODUCT. IN A DOMESTIC
ENVIRONMENT THIS PRODUCT MAY CAUSE
RADIO INTERFERENCE IN WHICH CASE THE
USER MAY BE REQUIRED TO TAKE ADEQUATE
MEASURES.
The instructions outlined in this guide are intended to ensure the safety and long life of your Merrychef® eikon® oven.
PLEASE READ THE FOLLOWING SAFETY INSTRUCTIONS CAREFULLY
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Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
CONTENTS
INTRODUCTION 2
SAFETY & REGULATIONS
IMPORTANT SAFETY INSTRUCTIONS 4
PRECAUTIONS TO BE OBSERVED 6
SUITABLE COOKING UTENSILS 6
PRODUCT DETAILS
MAIN FEATURES 7
TECHNICAL SPECIFICATIONS 8
INSTALLATION 10
ELECTRICAL INSTALLATION 11
ELECTRICAL INSTALLATION GUIDE 12
OPERATION & CONTROLS
QUICK START GUIDE: QUICK SERVICE OVEN 13
OPERATING GUIDE: FULL SERVICE OVEN 15
OVEN CONTROL SETTINGS 21
CLEANING & MAINTENANCE
COOLING THE OVEN DOWN BEFORE CLEANING 24
COLD OVEN CLEANING INSTRUCTIONS 25
FAULT FINDING
FAULT FINDING CHART 26
SERVICING 27
SAFETY & REGULATIONSPRODUCT DETAILSOPERATION & CONTROLSCLEANING & MAINTENANCEFAULT FINDING
Specications 8
Serial Number (Rating Plate) 8
Compliances 8
Oven Location and Positioning 10
Phase Loading 12
Start up 13
Using a Cooking Program 14
Screen Saver 14
easyToUCH® Main Menu & Keyboard Screen 15
Development Mode: Creating a Cooking Program 16
Press&GO® 17
Using a Cookbook Program 17
Changing the Oven Temperature 18
Viewing & Editing Cooking Programs 18
Adding a new Program Group 19
Move a Cooking Program within a Program Group 19
Adding a Cooking Program to a Program Group 20
Managing Program Groups 20
Oven Mode/Navigation Settings (A) 21
Language Options (B) 21
Oven Temperature Settings and Labels (C) 21
Recipe Counters (E) 22
Date and Time Settings (F) 22
Sound Levels (G) 22
Oven Timer (H) 22
USB Oven Programs (J) 23
Temperature Band (K) 23
Change Password (L) 23
Screen Saver (M) 23
Oven cool down 24
Preparing to clean the Oven 24
Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
3
SAFETY & REGULATIONS
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic
safety precautions should be followed,
including the following:
WARNING: To reduce the risk of burns,
electric shock, re, injury to persons, or
exposure to excessive microwave energy:
1. Read all instructions before using the
appliance.
2. Read and follow the specic
‘PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY’ found on the Introduction page.
3. This appliance must be grounded.
Connect only to a properly grounded
outlet. See ‘ELECTRICAL INSTALLATION’.
4. Install or locate this appliance only in
accordance with the provided installation
instructions.
5. WARNING: Liquids or other foods must
not be heated in sealed containers since
they are liable to explode.
6. Use this appliance only for its intended
use as described in the manual. Do not
use corrosive chemicals or vapours in this
appliance. This type of oven is specically
designed to heat, cook or dry food. It is not
designed for industrial or laboratory use.
7. This appliance is not intended for use by
children (see clause 32 for more details).
8. If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualied persons in order
to avoid a hazard.
9. WARNING: It is hazardous for anyone
other than a competent person to carry out
any service or repair operation that involves
the removal of any cover which gives
protection against exposure to microwave
energy.
10. Do not cover or block any openings on
the appliance including air vents/lters and
SAVE THESE INSTRUCTIONS
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Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
steam outlet.
11. Do not store this appliance outdoors.
Do not use this product near water —–
for example, near a kitchen sink, in a wet
basement, or near a swimming pool, and
the like.
12. Do not immerse the cord or plug in
water.
13. Keep the cord away from heated
surfaces.
14. Do not let the cord hang over an edge
of a table or counter.
15. Either:
i) When cleaning surfaces of door and oven
that come together on closing the door, use
only mild non-abrasive soaps, or detergents
applied with a sponge or soft cloth.
ii) When separate cleaning instructions
are provided, see door surface cleaning
instructions.
16. To reduce risk of re in the cavity:
i) When heating food in plastic or paper
containers, keep an eye on the oven due to
the possibility of ignition.
ii) Remove wire twist-ties from paper or
plastic bags before placing bag in oven.
iii) If materials inside the oven should ignite,
keep oven door closed, turn oven o, and
disconnect the power cord, or shut o
power at the fuse or circuit breaker panel.
iv) If smoke is observed, switch o or
unplug the appliance and keep the door
closed in order to stie any ames.
v) Do not use the cavity for storage
purposes. Do not leave paper products,
cooking utensils or food in the cavity when
not in use.
17. WARNING: Microwave heating of
beverages can result in delayed eruptive
boiling therefore care must be taken when
handling the container.
IMPORTANT SAFETY INSTRUCTIONS
18. DO NOT operate using microwave only or combination function without food or
liquid inside the oven as this may result in overheating and may cause damage.
19. Eggs in their shells and whole hard boiled eggs should not be heated in microwave
ovens since they may explode even after microwave heating has ended.
20. NEVER remove the exterior of the oven.
21. NEVER remove any xed internal parts of the oven.
22. NEVER tamper with the control panel, door, seals, or any other oven part.
23. DO NOT obstruct air vents/lters or steam outlet.
24. NEVER hang dish towels or cloths on any part of the oven.
25. WARNING: If the door or door seals are damaged, the oven must not be operated until
it has been repaired by a competent person.
26. If the power cable is damaged in any way it MUST be replaced by an approved Service
Agent.
27. When handling hot liquids, foods, and containers, care should be taken to avoid scalds
and burns.
28. When heating liquids using microwave only or combination function, the contents
should be stirred prior to heating to avoid eruptive boiling.
29. WARNING: The contents of feeding bottles and baby food jars must be stirred or
shaken and the temperature checked before consumption, in order to avoid burns.
30. Never use the oven to heat alcohol, e.g. brandy, rum, etc. Food containing alcohol
can more easily catch re if overheated. Observe caution and do not leave the oven
unattended.
SAFETY & REGULATIONS
31. Never attempt to deep fry in the oven.
32. This appliance is not intended for use by children aged 8 years and above and
persons with reduced physical sensory or mental capabilities or lack of experience and
knowledge unless they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play with
the appliance. Cleaning and user maintenance shall not be made by children without
supervision.
33. Oven must not be operated without the air lter in place.
34. The minimum height of free space necessary above the top surface of the oven is
50mm (2”).
35. Only use utensils that are suitable for use in microwave ovens.
36. Details for cleaning door seals, cavities and adjacent parts are provided in the
Cleaning Section of this manual.
37. The oven should be cleaned regularly and any food deposits removed.
38. Failure to maintain the oven in a clean condition could lead to deterioration of the
surface that could adversely aect the life of the appliance and possibly result in a
hazardous situation.
39. The appliance should not be cleaned with a water jet.
40. WARNING: The oor adjacent to the appliance may be slippery. Clean up spillages
immediately.
SAVE THESE INSTRUCTIONS
Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
5
SAFETY & REGULATIONS
PRECAUTIONS TO BE OBSERVED
1. Read this manual before using your oven.
2. As with all electrical appliances, it is wise to have the
electrical connections inspected at least once a year.
3. The oven interior, door seals should be cleaned
frequently, following the instructions described in the
cleaning section, failure to do so could possibly result in
a hazardous situation.
4. Switch o the oven at the end of all the cooking
sessions for that day.
5. The oven should not be used to dry linen.
6. As with any cooking appliance, care should be taken
to avoid combustion of the items within the oven.
7. Food in combustible plastic or paper containers
should be transferred to a microwave/oven proof
containers to avoid the possibility of ignition.
IF SMOKE IS OBSERVED:
● Switch o the oven
● Isolate the oven from the electrical supply
● Keep the door closed to stie any ames
8. Items should be unwrapped when using convection
and combination functions.
9. Eggs in their shells and hard boiled eggs should not
be heated in microwave ovens since they may explode
even after microwave heating has ended.
10. Food with a skin, e.g. potatoes, apples, sausages etc.
should be pierced before heating.
11. Food should not be heated in a completely sealed
container as the build-up of steam may cause it to
explode.
12. Excess fat should be removed during ‘roasting’ and
before lifting heavy containers from the oven.
13. In the event of glass breaking or shattering within
the oven, ensure that food is totally free of glass
particles. If in doubt, dispose of any food that was in the
oven at the time of the breakage.
14. DO NOT attempt to operate the oven with: object
caught in door, that does not close properly or
damaged door, hinge, latch, sealing surface or without
food in the oven.
SUITABLE COOKING UTENSILS
Manufacturer’s instructions should be checked to determine the suitability of individual containers or utensils using each of
the cooking functions. The following chart provides general guidelines:
Heat resistant containers
Toughened glass
Vitreous ceramics
Earthenware (porcelain/crockery/china etc.)
Metallic & Foil Trays
Metallic trays
DO NOT USE ANY OTHER METAL OR FOIL CONTAINERS
Plastic containers
Dual-ovenable plastic containers
Disposables
Do not use items with metallic decoration.
Only Merrychef approved metal containers/trays may
be used.
Dual-ovenable plastic containers (to be used up to
certain temperatures) are available.
Check manufacturer’s instructions before use.
DO NOT USE combustibles (paper/card etc.)
Other utensils
Tie tags
Cutlery
Temperature probes
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Installation and User Manual Original, GBR
Part Number 32Z3838
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No kitchen utensil should be left in food while it is
cooking in the oven.
MAIN FEATURES
1 ON/OFF SWITCH
When switched ON the easyToUCH® screen illuminates the
oven controls.
NOTE: Turning this switch OFF does not isolate the oven from the
electricity supply.
2 easyToUCH® SCREEN CONTROL PANEL
See ‘OPERATION & CONTROLS’ for details.
3 RATING PLATE
Located on the right hand side panel of the oven states the
serial number, model type & electrical specications.
4 MenuConnect®
A USB socket located under the Merrychef® logo allows
changes to programs stored on the oven (See USB
MenuConnect® User Manual, and Operation & Controls
section of this manual, for details of updating oven programs).
5 AIR OUTLETS
Air used to cool internal components and steam from the
cavity escape through the air outlet vents located on the rear
of the oven and side panel of the e2 model. The air outlets
must be kept free from obstruction and they will not allow
microwave energy to escape into the environment.
6 AIR INLET FILTER
The air lter situated at the upper rear of the oven is part of
the ventilation system and must be kept free of obstruction
and cleaned daily as described under ‘CLEANING &
MAINTENANCE’.
NOTE: The oven must not be operated without the air lter tted.
7 DOOR HANDLE
This is a rigid bar which is pulled downwards and away from
the oven to open.
8 OVEN DOOR
This is a precision-made energy barrier with three microwave
safety interlocks. The door must be kept clean (see ‘CLEANING
& MAINTENANCE’) and should NOT be used to support heavy
objects.
9 DOOR SEALS
These ensure a tight seal around the door. They should be
kept clean and checked regularly for signs of damage. At the
rst sign of wear they should be replaced by a Merrychef®
approved Service Agent.
10 CRUMB FILTERS, IMPINGER PLATE & COOK PLATE
The metal crumb lters covering the convection paths in
the oven cavity sides must be kept clean and free of debris.
Great care should be taken when cleaning this area of the
oven noting the dierent oven requirements shown under
‘CLEANING & MAINTENANCE’ in this manual.
11 OVEN CAVITY
The oven cavity is constructed from stainless steel and must
be kept clean by following the cleaning instructions in the
‘CLEANING & MAINTENANCE’ section of this manual.
12 GREASE TRAY
The grease tray, located under the oven, must be cleaned
daily. Carefully slide the tray forwards and away from the oven
for cleaning.
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PRODUCT DETAILS
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Installation and User Manual Original, GBR
Part Number 32Z3838
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722mm
298mm
TECHNICAL SPECIFICATIONS
Specications
Description unit
Touch screen controls programs
Ambient operating temperature °C/°F
External HxWxD mm
External HxWxD inches
Internal HxWxD mm
Internal HxWxD inches
PRODUCT DETAILS
Cooking chamber Ltr (cu.ins)
Power output microwave Watts
Power output convection kW
Power supply Hz
Power supply V
Power supply
Unpackaged oven weight net Kg (lbs)
Sound pressure level dB(A)
kW
e2 per oven e2P (TWIN)
1024
<40/104
635x375x775 635x866x775
25x15x31 25x34x31
244x244x305
9.6x9.6x12
19.4 (1175)
1000
2.2/0.9 (13A), 2.2/1.3 (16A), 2.2 (20A) 2.2/0.9 (13A), 2.2/1.3 (16A)
50 / 60
230 / 220
2.97 / 3.01 (13A), 3.37 / 3.41 (16A),
4.27 / 4.31(20A)
5.94 / 6.02 (26A / 13A per oven)
6.74 / 6.82 (32A / 16A per oven)
68 (150)
<70
Microwave frequency MHz
Ingress protection N/A
25in
633mm
15in
383mm
31in
785mm
28.4in
2450 Nominal
IPX3
11.75in
Serial Number example (Rating Plate)
Serial number: YY MM SITE SERIAL
i.e. 10 06 2130 12345 (1006213012345)
Oven manufactured 2013 in June at Sheeld (UK), production number 12345.
Model Number: MODEL, CONFIGURATION, CONVECTION, MICROWAVE, VOLTAGE,
HERTZ, MAINS LEAD, PLUG TYPE, COMMUNICATIONS, REVISION, CUSTOMER/
ACCESSORIES, REGION.
i.e. e2 B F X 30 5 A B U 2 GM EU (e2BFX305ABU1GMEU)
Model: e2 Sealed base, 1300W, 1000W, 230V, 50Hz, L+N+E (2.5mm EU), 2-pin plug,
USB, 2, General Market, European.
Compliances
EU Directives
EMC 2004/108/EC
LVD 2006/95/EC
RoHS2 2011/65/EC
MD 2006/42/EC
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Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
EC DECLARATION OF CONFORMITY
Manufacturer
1) Brand Headquarters 2) Factory
Manitowoc Foodservice UK Ltd. Manitowoc Foodservice UK Ltd.
Ashbourne House, Provincial Park,
The Guildway, Nether Lane,
Old Portsmouth Road, Eccleseld,
Guildford. Sheeld.
GU3 1LR S35 9ZX
Equipment Details
Generic Model Numbers Merrychef® eikon® e2
Description Commercial Combination Microwave Oven
Declaration of Conformity with Directives and Standards
The manufacturer hereby declares that its commercial combination microwave ovens listed above comply with the following
directives and standards.
Compliance with Directives
The commercial combination microwave ovens comply with the relevant provisions of the following European Directives:
EMC 2004/108/CE LVD 2006/95/EC RoHS2 2011/65/EU MD 2006/42/EC
Harmonised Standards Applied
The commercial combination microwave ovens comply with the relevant requirements of the following European standards:
PRODUCT DETAILS
• EN 60335-2-90: 2006+A1
• EN 60335-2-42:2002+A1
• EN 60335-1: 2002+A11+A1+A12+A2+A13+A14+A15
• EN 62233:2008
• EN 55011:2009+A1 Classication: Class B, Group 2
• EN 55014-1:2006+A1
• EN 55014-2:1997+Corrigendum+A1+A2 in accordance with Category IV requirements
• EN 61000-3-2:2006+A1+A2
• EN 61000-3-11:2000
• AS/NZS CISPR 11:2011
• AS/NZS CISPR 14.1:2010
Quality and Environmental Management
Manitowoc Foodservice UK Limited employs a certied quality management system in accordance with EN ISO 9001:2008
and a certied environmental management system in accordance with EN ISO 14001 for its manufacturing site.
Installation and User Manual Original, GBR
Part Number 32Z3838
Issue 7
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