DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
2
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SYMBOLS
The symbols below are used, where applicable, as visual guidance throughout this manual.
DANGER
This symbol is shown if there is a high risk of severe personal physical injury. The relevant safety precautions MUST
be observed and implemented at all times.
WARNING
This symbol is shown if there is a possible risk of personal physical injury or if damage may occur to the equipment.
The relevant safety precautions MUST be observed and implemented at all times.
INFORMATION
This symbol is used to highlight useful or important information. For example: The manual consists of main sections
(tab markers on the extreme left and right of the pages), followed by the main subject heading, sub-headings and
text. Text with a reference number or letter, such as (1) refers to the same reference on the image.
1
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
3
SAFETY &
REGULATIONS
PRODUCT
DETAILS
TESTING
COMPONENTS
SERVICINGSPARES &
REPLACEMENT
FAULT FINDINGELECTRICAL
CIRCUITS
COMMISSIONING
CONTENTS
SAFETY & REGULATIONS
1 SAFETY REQUIREMENTS 4
1.1 Important: 4
PRODUCT DETAILS
2 PRODUCT OVERVIEW & FUNCTIONS 5
3 MAIN FEATURES 6
4 TECHNICAL SPECIFICATIONS 7
4.1 Specications 7
4.2 Serial Number (Rating Plate): 7
5 INSTALLATION 8
5.1 OVEN LOCATION AND POSITIONING 8
6 ELECTRICAL INSTALLATION 9
7 QUICK START GUIDE: QUICK SERVICE OVEN 10
7.1 START UP 10
7.2 USING A COOKING PROGRAM 11
8 OPERATING GUIDE: FULL SERVICE OVEN 12
8.1 easyToUCH MAIN MENU & KEYBOARD SCREEN 12
8.2 DEVELOPMENT MODE: CREATING A COOK PROGRAM 13
8.3 PRESS & GO 14
8.4 USING A COOKBOOK PROGRAM 14
8.5 CHANGING THE OVEN TEMPERATURE 15
8.6 VIEWING & EDITING PROGRAMS 15
8.7 ADDING A NEW PROGRAM GROUP 16
8.8 MOVE A PROGRAM WITHIN A PROGRAM GROUP 16
8.9 ADDING A PROGRAM TO A GROUP 17
8.10 MANAGING PROGRAM GROUPS 17
9 OVEN CONTROL SETTINGS 18
9.1 Oven mode/navigation settings (A) 18
9.2 Language options (B) 18
9.3 Oven temperature settings and labels (C) 18
9.4 Recipe counters (E) 19
9.5 Date and Time settings (F) 19
9.6 Sound levels (G) 19
9.7 Oven Timer (H) 19
9.8 USB oven programs (J) 20
9.9 Restore Factory Defaults (K) 20
9.10 Temperature Band (L) 20
9.11 Change Password (M) 20
10 COOLING THE OVEN DOWN BEFORE CLEANING 21
10.1 Oven cool down 21
10.2 Preparing to clean the oven 21
11 Cold oven CLEANING INSTRUCTIONS 22
SERVICING
12 SERVICING THE OVEN 23
12.1 Servicing Procedure: 23
12.2 Enter Service mode: 23
13 ERRORS & DIAGNOSTICS 24
13.1 ERROR MESSAGES 24
13.2 COPYING ERROR MESSAGES: 24
13.3 ERROR LOG 24
13.4 OVEN COUNTERS 24
13.5 VISUAL VIEW 25
14 FIRMWARE UPDATES 26
TESTING COMPONENTS
15 OVEN TESTING 28
15.1 Equipment required 28
15.2 Earth/Insulation Test: 28
15.3 Screen calibration: 28
15.4 OVEN TESTS 29
15.5 Microwave Power Test 29
15.6 Microwave Leakage Test 30
15.7 Temperature Control Test 31
15.8 Soak Test 32
15.9 Recommission Test 32
16 HIGH VOLTAGE COMPONENTS 33
16.1 Power Transformer Test 33
16.2 High Voltage Rectier Test (Diode Board) 33
16.3 High Voltage Capacitor Test 34
16.4 High Voltage Magnetron Test 34
17 MAINS VOLTAGE COMPONENTS 35
17.1 Door Interlock Adjustment 35
SPARES & REPLACEMENT
18 OVEN COMPONENTS 36
19 SRB & BTS Circuit Boards 38
19.1 SRB replacement 38
19.2 BTS replacement 38
19.3 PM (Personality Module) replacement 39
20 SPARE PARTS EXPLODED VIEW 40
21 SPARE PARTS 41
FAULT FINDING
22 ERROR CODES DISPLAYED 43
ELECTRICAL CIRCUITS
23 SRB & BTS Circuit Boards 45
23.1 BTS LEDs 45
23.2 BTS Terminal Locations 45
23.3 SRB LED’s 46
23.4 SRB Terminal Locations: 47
24 CIRCUIT DIAGRAMS 48
24.1 POWER CONNECTIONS e5 50
24.2 CONTROL CIRCUIT e5 51
24.3 HEATER CIRCUIT e5 52
24.4 MICROWAVE CIRCUIT e5 53
COMMISSIONING
25 Commissioning the oven 54
25.1 Initial installation 54
25.2 After Service 54
4
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
REGULATIONS
SAFETY &
SAFETY REQUIREMENTS1
Important:1.1
This manual provides technical guidance for engineers
who have successfully undertaken a recognised product
familiarisation and training course run by Merrychef to carry
out service/repair tasks to the appliance/s shown on the
front cover of this manual which must not be used for any
other make or model of appliance.
Please remember that it is wiser not to attempt a service task
if you are unsure of being able to complete it competently,
quickly, and above all safely.
To avoid injury to yourself or others and to protect the
appliance from possible damage, ensure you have read and
understand all the relevant instructions and ALWAYS follow
the Safety Codes when servicing an oven.
Before attempting to repair the oven, check the oven for 1.1.1
microwave emissions using a calibrated microwave emission
detector.
Check that the oven is not emitting microwaves, even 1.1.2
when supposedly not in operation.
Check that the oven is not operating continuously, 1.1.3
whether the display indicates cooking or not.
Never manipulate the mains power lead whilst it is live.1.1.4
Before removing the oven casing ALWAYS isolate the 1.1.5
oven from the mains electricity power supply; switch o and
disconnect the oven plug from the wall socket, turn o isolator
switch to disconnect xed wired ovens. NOTE: The oven switch
does not provide adequate protection against electric shock as
it does not isolate all of the internal wiring from the mains.
The equipment must be locked-o to prevent the oven 1.1.6
from being inadvertently powered up.
Do not leave the oven unattended without the oven 1.1.7
panels tted and keep within sight of other personnel
when testing the oven, ensuring persons other than trained
engineers are denied access.
The minimum number of panels should be removed and 1.1.8
the HT capacitors must be discharged before working on the
oven using a suitably insulated 10 MΩ Resistor.
Temporary insulation should be used to prevent 1.1.9
accidental contact with dangerous conductors.
Do not touch any internal wiring within the Oven, 1.1.10
whether you believe it is live or not and avoid touching the
Metalwork (Casing, Panels, etc) of the Oven with your Body.
Only use electrically rated screwdrivers for adjusting 1.1.11
‘Pots’ etc., ensuring the tool touches nothing else.
Ensure the Test Equipment is set correctly before use.1.1.12
Test equipment such as meter test leads or clamps must 1.1.13
be tted and removed whilst the unit is dead, for each and
every test.
Do not undertake functional Magnetron testing with the 1.1.14
oven panels removed.
Avoid touching the Test Equipment, unless necessary for 1.1.15
the operation.
Upon completion of a service follow the steps for 1.1.16
‘Commissioning the oven’ under the Commissioning section of
this manual.
IF SMOKE IS OBSERVED:
SWITCH OFF THE OVEN DISCONNECT/ISOLATE
FROM THE ELECTRICAL SUPPLY
KEEP THE OVEN DOOR CLOSED TO STIFLE ANY
FLAMES.
DANGER:
BEFORE REMOVING THE OVEN CASING, ISOLATE
THE OVEN FROM THE MAINS ELECTRICITY
POWER SUPPLY; SWITCH OFF, DISCONNECT
OVEN PLUG FROM WALL SOCKET, TURN OFF
ISOLATOR SWITCH TO DISCONNECT FIXED
WIRED OVENS AND LOCKOFF.
WARNING:
ALWAYS DISCHARGE THE HT CAPACITORS
BEFORE WORKING ON THE OVEN USING A
SUITABLY INSULATED 10M RESISTOR.
CAUTION
WARNING TO SERVICE TECHNICIANS
PRECAUTIONS TO BE OBSERVED BEFORE AND DURING
SERVICING TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY
Do not operate or allow the oven to be operated 1.1.17
with the door open.
Make the following safety checks on all ovens to 1.1.18
be serviced before activating the magnetron or other
microwave source, and make repairs as necessary:
Interlock operation. ●
Proper door closing. ●
Seal and sealing surfaces (arcing, wear, and other ●
damage).
Damage to or loosening of hinges and latches. ●
Evidence of dropping or abuse. ●
Before turning on microwave power for any 1.1.19
service test or inspection within the microwave
generating compartments, check the magnetron,
wave guide or transmission line, and cavity for proper
alignment, integrity and connections.
Any defective or misadjusted components in the 1.1.20
interlock, monitor, door seal, and microwave generation
and transmission systems shall be repaired, replaced, or
adjusted by procedures described in this manual before
the oven is released to the owner.
A microwave leakage check to verify compliance 1.1.21
with the Federal Performance Standard for the U.S.A. or
the Canadian Regulation, HEALTH AND WELFARE, SOR/79
920 for Canada must be performed on each oven prior to
release to the owner.
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
5
PRODUCT OVERVIEW & FUNCTIONS2
CONSTRUCTION
Stainless Steel. cavity and casework.
CONTROL SYSTEM
Colour touchscreen, icon driven.
Storage for up to 1024 programs with 6 stages per
cooking program providing a user instruction for
each stage.
USB memory stick data transfer.
Support for optional remote communications
Ethernet module.
Safety system: ensures control area temperature is
within limits.
MICROWAVE POWER
Two magnetrons.
Distribution system, rotating passive antennae.
Microwave settings, o or 5-100% in 1% increments.
Safety system: agency approved monitored
interlock door system, current monitoring and
overheat detection for magnetrons.
CONVECTED HEAT
Temperature settings 0°C o and from 100°C to
250°C in 1° C steps.
Distribution system, convection fan.
Safety system: oven cavity overheat detection.
Heater Element
Catalytic Converter*
Convection Fan
PRODUCT
DETAILS
Start up Sequence
With the oven switch in the OFF position and the
mains power ON, the BTS & SRB boards boot up.
When the oven switch is turned ON the splash
screen briey displays oven information and the
cabinet cooling fan is activated.
After completing a successful logic test, the safety
relay is energised and the oven preheats or displays
a preheat temperature choice. Once preheated the
oven displays the main menu if in FS mode or a
recipe selection if in QSR mode.
Shutting Down Sequence
When oven switch is turned OFF the screen displays
‘Shutting Down’ and the cooling fan operates until
the cabinet temperature has been suciently
reduced (cavity temperature of 50C).
The safety relay is de-energised and the BTS & SRB
boards remain active.
(Top View)
How it works:
The convection fan (1) draws air from the oven cavity,
circulating it over the heating elements (2) to obtain the set
temperature and through the catalytic converter (3)* to clean
the air before returning it to the oven cavity.
* e5C models only.
6
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
MAIN FEATURES3
ON/OFF SWITCH1
ON (I) activates the oven, OFF (0) switches the
oven to standby mode. IT DOES NOT ISOLATE
INTERNAL WIRING FROM THE MAINS SUPPLY.
CONTROL PANEL
2
Touch sensitive controls (easyToUCH) for
controlling oven functions, including diagnostics
and service mode.
USB menuKey
3
A socket, located under the logo, allows a USB
menuKey to be used to update the cooking
programs and oven rmware on the pcb’s.
OVEN CAVITY
4
The oven cavity is mostly constructed from
stainless steel panels which must be kept clean
to avoid contamination of food products and
allow the oven to perform at peak eciency.
SHELF SUPPORTS
5
Removable supports for oven shelves. They must
be cleaned on a regular basis, and kept free of
debris.
OVEN DOOR
6
The twin-skinned door has a thermally insulated
inner section to lower the surface temperature
and incorporates a microwave choke.
DOOR SEAL
7
Provides a tight seal around the door and
must be kept clean. The seal must be checked
regularly and replaced if worn or damaged.
AIR FILTER
8
The air intake provides cooling air for internal
components and must be cleaned daily and
must NOT be obstructed. The lter must be in
place for the oven to function.
STEAM VENT
9
Vents steam from the oven cavity.
HOT AIR FAN
10
Circulates hot air through the catalytic
convertors (where tted) and oven cavity.
RATING PLATE
11
The rating plate, located on the rear oven cover,
states the Model, Serial Number, Electrical
Ratings and Manufacturers telephone number.
MAINS ELECTRIC POWER CABLE
12
Located on the rear of the oven and must be
replaced if worn or damaged.
2
1
4
5
6
7
3
8
10119
12
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
7
PRODUCT
DETAILS
TECHNICAL SPECIFICATIONS4
Specications4.1
Descriptionunit
Touch screen controlsprograms
Ambient operating temperature°C
External HxWxDmm
External HxWxDinches
Internal HxWxDmm
Internal HxWxDinches
Cooking chamberLtr (cu.ins)
Power output microwaveWatts
Power output convectionkW
Power supplyHz
Power supplykW
Unpackaged oven weight nettKg (lbs)
Sound pressure leveldB(A)
Stacking (with kit)oven
e5
1024
<40
642x711x705
25.3x28.0x27.8
258.4x495x363.5
10.17x19.49x14.31
44.4 (2730)
1400
3.2
50 & 60
6.2
94.0 (207)
<70
0
Serial Number (Rating Plate):4.2
Serial number: MM YY SITE SERIAL
i.e. 06 10 2070 12345 (1109207012345)
Oven manufactured in June 2010 at Sheeld (UK),
production number 12345.
Model Number: MODEL CONVECTION MICROWAVE
VOLTAGE HERTZ LEAD PLUG COMMUNICATION
VERSION CUSTOMER/ACCESSORY COUNTRY
i.e. e4C S V 08 6 D F U 1 GM US
(e4CSV086DFU1GMUS)
model e4C, 3200W, 1500W, 208V, 60Hz, 2P+GND
(30A), moulded Hubbell plug, USB, 1, General
Market, USA.
8
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
INSTALLATION5
OVEN LOCATION AND POSITIONING5.1
Choose a site away from major heat sources.
DO NOT position so that hot air is drawn in from
fryers, grills, griddles, etc.
A heat barrier to the height of the oven must be
installed if sited next to a burner, stove or range.
Place the oven on a permanent nonslip/
nonammable at surface that is LEVEL, STABLE and
STRONG enough for the oven and contents.
Allow a minimum clearance (A) of 2 inches (50mm)
around the oven for hot air to escape.
Allow sucient clearance (B), in front of the oven for
the door to open fully.
The air intake is located at the lower front of the
oven (1) and it is important that the airow is
as cool as possible and not preheated by other
appliances such as burners, stoves, ranges, fryers,
grills and griddles as this will deteriorate the life
and performance of the oven.
Do not ax labels/stickers to oven other than those
applied or approved by the manufacturer.
AA
1
AB
The oven will not operate without the AIR
FILTER correctly tted in place.
HANDLING & STORAGE:
When moving an oven always observe and follow
National and local requirements for lifting and
moving heavy objects. Do not use the oven door
handle to lift oven.
When not in use, electrically disconnect the oven
and store safely in a dry cool place, do not stack
ovens.
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
9
PRODUCT
DETAILS
ELECTRICAL INSTALLATION6
DANGER!
THIS APPLIANCE MUST BE EARTHED. FAILURE
TO DO SO MAY RESULT IN ELECTRIC SHOCK AND
DEATH.
For all cord connected appliances:
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. This appliance is equipped with a cord having
a grounding wire with a grounding plug. The plug must
be plugged into an outlet that is properly installed and
grounded.
WARNING - Improper use of the grounding can result in the
risk of electric shock.
Consult a qualied electrician or Serviceman if the
grounding instructions are not completely understood
or if doubt exists as to whether the appliance is properly
grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualied electrician or serviceman install
an outlet near the appliance.
For a permanently connected appliance:
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded, metallic,
permanent wiring system, or an equipment grounding
conductor should be run with the circuit conductors and
connected to the equipment grounding terminal or lead
on the appliance.
IN CASE OF RADIO OR TELEVISION INTERFERENCE
This equipment generates and uses radio frequency
energy and if not installed and operated correctly, in
strict accordance with the manufacturer’s instructions,
may cause harmful interference to authorized radio
communication services.
This product complies with the relevant requirements
of CFR 47 Ch.1 Part 18, which are designed to provide
reasonable protection against such interference. However,
there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user
is encouraged to try and correct the interference by one or
more of the following measures:
1) Re-orientate the receiving antenna.
2) Relocate the microwave with respect to the receiver.
3) Plug the microwave into a dierent outlet so that the
receiver and microwave are on dierent branch circuits.
If necessary the user should consult the dealer or an
experienced radio/television technician for additional
suggestions.
Note: Modications should only be carried out by the
manufacturer or authorized representative to ensure
continuing conformance.
This device complies with Part 18 of the FCC rules.
10
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
QUICK START GUIDE: QUICK SERVICE OVEN7
The easyToUCH screen display, layout and icons
shown herein, are for guidance purposes only and are
not intended to be an exact representation of those
supplied with the oven.
START UP7.1
1. Switch the oven on;
Make all the relevant safety checks and ensure the
oven is clean and empty before pressing the oven
switch down to activate the oven.
2. The easyToUCH screen illuminates with the
display briey showing the serial number and oven
data. Lightly tap the screen once to freeze the
display, tap again to continue.
3. When the oven is setup with two or more
preheating temperatures a choice is displayed.
Scroll arrows at the bottom of the screen indicates
there are more temperature choices not shown
on screen, if necessary, use the scroll arrows, then
select the temperature required to start preheating
the oven.
4. During preheating the display shows the progress
as the oven heats up to the set temperature. (To
stop the oven heating touch the red ‘X’ symbol.)
5. The oven is ready to use when the ‘COOKBOOK’ is
displayed.
1
2
3
4
5
STOP/CANCEL
COOKBOOK DISPLAY
DISPLAYS ALL COOKING PROGRAMS (Optional)
SHOWS PROGRAM GROUPS
FAVOURITES (Optional)
PROGRAM GROUP
Each group contains a
collection of cooking
programs.
CHANGE OVEN TEMPERATURE (Optional)
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
11
PRODUCT
DETAILS
USING A COOKING PROGRAM7.2
Taking all the necessary
precautions to ensure you do not
burn yourself, open the oven door
to place the food into the hot oven
and close the door.
1. Select a program group, for example, ‘BURGERS’
to display the individual cooking programs.
2. Select a cook program to start, for example, 2
BURGERS.
3. Follow instructions if displayed on the screen.
4. Touch the green tick to cook.
The cooking time counts down for each program
stage.
5. When the program ends a red bar is displayed
usually with an audible sound - open the door or
touch the red ‘X’ to return to the cook program.
Note; opening the oven door during cooking stops
the cooking program and displays a warning. Closing
the door allows the user to continue or cancel the
cooking program.
1
4
2
5
3
PROGRAM STAGE
AIR FILTER
IMPORTANT:
Clean the AIR FILTER (6) in the base of the oven
every day and ensure that the air lter is in place
prior to operating the oven. See ‘CLEANING &
MAINTENANCE’.
6
12
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
OPERATING GUIDE: FULL SERVICE OVEN8
easyToUCH MAIN MENU & 8.1
KEYBOARD SCREEN
MAIN MENU SCREEN:
1. DEVELOPMENT MODE enables multistage cooking
programs to be developed, then stored under a
name and symbol for reuse.
2. PRESS & GO allows quick access to use the
cooking programs that are already stored.
3. COOKBOOK contains the oven’s cooking
programs. It displays Favourites, Cooking Program
Groups and a complete listing of all cooking
programs available.
4. CLEANING/TEMP CHANGE allows the oven
temperature to be changed and the oven to be
prepared for cleaning with reminders displayed to
assist during the cleaning process.
5. SETTINGS are used to control the oven settings
and functions including time and language, loading
cooking programs and for service and maintenance
purposes.
6. KEYBOARD SCREEN is used to enter an authorised
password to enter data for programs and may
restrict operator access to some functions.
DEVELOPMENT
1
MODE
2
MENU
SHORTCUT
3
COOKBOOK
4
CLEANING/
TEMP CHANGE
5
SETTINGS
For Program Names, Program Group Names
and Passwords use 1-20 characters in 2 lines
max.
For Stage instructions use 1-54 characters in
5 lines max.
KEYBOARD
SCROLL
ENTER / OK
PREVIOUS
SCREEN
6
SCREEN
CLEAR SCREEN
KEYBOARD
SPACEBAR
Backspace
RETURN
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
13
PRODUCT
DETAILS
DEVELOPMENT MODE: CREATING A 8.2
COOK PROGRAM
1. Select the ‘chef’s hat’ symbol from the main menu
to enter development mode.
Enter stage 1 of the program
2. The temperature displays the set preheated oven
temperature.
To increase or decrease the temperature required,
select the temperature symbol (2), enter the
temperature in the keypad within the limits
displayed and select OK.
3. Select and set the cooking time up to a maximum
of 10 minutes.
For example : Enter 110 (1minute and 10 seconds).
4. Select and set the Microwave Power [0, 5-100%]
5. Select and set a Fan speed (if available) within the
limits shown.
6. Select the information icon to enter an instruction
(Optional). The instruction appears in the display at
the beginning of that stage.
For example : ‘Stage 1 place product in the oven’.
1
Example below; setting the cooking time (step 3):
To Set the cooking Time
select the Time symbol.
2
3
4
5
6
Enter the cooking time
on the pad.
CLEAR
Select OK to accept the
time.
Enter stage 2 of the program (Optional).
7. Programs can have up to a maximum of 6 stages.
Repeat the steps 2-6 from stage 1 above.
Running and saving the program
1. Select OK to conrm the Program.
WARNING: ENSURE PRODUCT IS IN THE
OVEN AND ALL SAFETY PRECAUTIONS
ARE FOLLOWED BEFORE RUNNING THE
PROGRAM.
2. Run the program (optional).
If the results are not satisfactory, select the
backspace, change the cooking settings and retest.
3. Select the save Cookbook symbol to record the
program to the cookbook.
4. Select an image to represent the program.
(Use the scroll arrows for more pictures.)
5. Enter the name for the cooking program, using
a maximum of 20 characters, for example, ‘1
BURGER’, then select OK to save the program to the
Cookbook.
6. A symbol with a green tick on a book is displayed
to indicate that the program has been successfully
saved to the Cookbook.
7
STAGE 1
DISPLAYED
ADD STAGE
DELETE STAGE
1
4
2
5
STAGE 2
DISPLAYED
BACK TO STAGE 1
3
6
14
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
PRESS & GO8.3
Running a cooking program from the Press &
Go menu.
1. Select ‘PRESS & GO’ from the main menu screen.
2. Select the item required to cook.
3. The display shows the temperature, cooking time,
microwave power and fan speed while the timer
counts down. The timer bar turns red to indicate the
cooking cycle has nished.
Choosing which cooking programs are shown in
the ‘PRESS & GO’ menu screen.
1. After selecting ‘PRESS & GO’ from the main menu
screen, select the EDIT symbol.
2. Two lists are displayed, the ‘PRESS & GO’ menu
items are shown in the upper list and the lower list
shows other menu items which are available. Both
lists can be scrolled up or down using the arrows on
the extreme right.
3. Select an item, then choose whether to change its
order within the menu or to remove it into the lower
list.
4. Select an item to move into the upper list, making
it available in the ‘PRESS & GO’ menu.
5. Select backspace to return to the menu screen
when nished.
1
1
2
Change the
order of a
selected item
shown in the
Press & Go
screen.
Move a
selected item
to or from the
Press & Go
screen.
Select to scroll
a list up or
down.
3
2
3
4
5
USING A COOKBOOK PROGRAM8.4
To nd the required Program in the cookbook.
WARNING: ENSURE THERE IS FOOD
PRODUCT IN THE OVEN BEFORE
STARTING A COOKING PROGRAM.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ALL MENUS symbol.
3. Use scroll up/down arrows to nd the program.
NOTE: if an image has a red line around it the oven
temperature is set too high or too low for that
recipe. See ‘CHANGING THE OVEN TEMPERATURE’.
Taking all the necessary precautions to ensure you
do not burn yourself, place the food product into
the hot oven cavity and close the door.
WARNING:
HOT SURFACE HAZARD
123
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
15
PRODUCT
DETAILS
4. Select the required cooking program to start
cooking.
For example, ‘1 BURGER’.
5. The program either starts immediately displaying
a countdown timer, or an instruction is displayed
rst; follow the stage instruction then select OK to
start cooking. If the oven door is not opened within
30 seconds a warning message appears.
6. The cooking timer counts down to zero and
makes a sound to indicate an operator action is
required at the end of a cooking stage or the end of
a cooking program.
Once the cooking program has nished, opening
the oven door to remove the food returns the
display to the ‘COOKBOOK’ screen.
Note; opening the oven door during cooking stops the
cooking program and displays a warning. Closing the
door allows the user to continue or cancel the cooking
program.
To check the oven temperature when cooking, lightly
tap the temperature displayed, the oven cavity
temperature is shown with an asterisk.
564
CHANGING THE OVEN 8.5
TEMPERATURE
1. Take note of the temperature required for the
recipe and select OK.
2. Select the temperature symbol.
3. An asterisk next to the number indicates the
present oven temperature, select the required oven
temperature for the recipe. Once the oven is at the
required temperature continue from selecting the
‘COOKBOOK’ in step 1.
VIEWING & EDITING PROGRAMS8.6
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ALL MENUS symbol.
3. Select ‘EDIT COOKBOOK’.
4. Use the up/down scroll arrows on the right side of
the screen to nd the cooking program, for example
1 BURGER and select the view/edit cooking program
symbol.
5. View or adjust the program as required, see
Development mode for details.
123
123
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Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
ADDING A NEW PROGRAM GROUP8.7
To add a new Program Group.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select ‘EDIT COOKBOOK’.
3. Select the ‘ADD A NEW GROUP’ symbol.
4. Enter a name for the new Program Group (max. 20
characters).
5. Select an image to represent the Group.
(Use the scroll arrows for more pictures.)
6. Select OK to save the Program Group to the
Cookbook.
Select backspace to return to the ‘COOKBOOK’.
1
4
2
5
3
6
MOVE A PROGRAM WITHIN A 8.8
PROGRAM GROUP
Example moving the position of the ‘4 BURGERS’
cooking program within the program group called
‘BURGERS’.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ‘BURGERS’ program group.
3. Select ‘EDIT COOKBOOK’.
4. Use the up/down scroll arrows on the right side
of the upper part of the edit screen to view the
cooking programs in the group.
Then select the cooking program to be moved (‘4
BURGERS’) and use the up/down arrows on the
left side of the upper screen to move the selected
program within the program group.
Select backspace to return to the ‘COOKBOOK’
screen.
123
Program Group
Move the
selected
program within
the Program
Group
4
Scroll to show
programs in
the current
Program
Group
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
17
PRODUCT
DETAILS
ADDING A PROGRAM TO A GROUP8.9
To add a cooking program to an existing
PROGRAM GROUP.
Example add Program ‘4 BURGERS’ to the program
group ‘BURGERS’.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ‘BURGERS’ Program Group.
3. Select ‘EDIT COOKBOOK’.
4. In the lower part of the screen use the up/down
scroll arrows on the right side to nd and select the
‘4 BURGERS’ cooking program.
5. Select the green UP arrow to add the ‘4 BURGERS’
cooking program to the Program Group in the
upper part of the screen, then select backspace to
return to the cooking programs.
6. Select backspace again to return to the
‘COOKBOOK’.
1
4
2
5
3
6
MANAGING PROGRAM GROUPS8.10
To move a program position in a Program
Group
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select ‘EDIT COOKBOOK’.
3. Use the scroll arrows, up and down on the right
side of the screen to locate all the Program Groups.
4. Select the Program Group to be moved and use
the up and down arrows, on the left side of the
screen to move the selected program.
5. Select backspace to go back to the ‘COOKBOOK’.
To change the Program Group name.
Select the Program Group.
Select EDIT PROGRAM GROUP.
Enter the new name and select OK.
To delete a Program Group
Select the Program Group.
Select the DELETE Program Group symbol.
Select OK to Delete the Group.
1
Move the
selected
Program
Group
Edit the
selected
Program
Group name
2
Scroll to show
34
5
Program
Groups
Delete the
selected
Program Group
18
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
OVEN CONTROL SETTINGS9
1. Select the ‘settings’ symbol from the main menu
screen.
2. Enter the password and select OK to display the
Settings menu (3) comprising:
A. Oven mode/navigation settings.
B. Language options.
C. Oven temperature settings and labels.
D. Service information and error logs (password
required).
E. Recipe counters.
F. Date & time settings.
G. Speaker sound levels.
H. Oven Timer (Temperature/ON/OFF).
J. USB program connection.
K. Restore settings to Factory defaults.
L. Temperature Band.
M. Change Settings/Service access passwords.
When nished with a setting, select backspace to
return to the main settings menu.
To exit the settings menu, select backspace,
a prompt will be displayed to either ‘SAVE’ or
‘DISCARD’ any changed settings (4).
12
34
AB
D
G
A
C
E
F
J
H
K
M
L
Oven mode/navigation settings (A)9.1
Select the oven mode/navigation symbol (A) 9.1.1
from the ‘Settings’ menu.
Select ‘Quick Serve Mode’ for cooking only, 9.1.2
or ‘Full Serve Mode’ for cooking & development
programs.
Select ‘Enable Settings’ to display an ‘unlock’ 9.1.3
symbol on the Quick Serve Cookbook screen to allow
access to the ‘Settings’ menu.
Language options (B)9.2
Select the globe symbol (B).9.2.1
Select the checkbox of the required language 9.2.2
from the list shown.
Oven temperature settings and 9.3
labels (C)
To change the oven preheat temperature, select 9.3.1
the temperature symbol (C) to display the keypad,
enter the required temperature and select OK.
Note, the temperature options screen is only 9.3.2
displayed at start up when two or more temperatures
are set above minimum.
To change a temperature label, select the label 9.3.3
to display the keyboard, enter the required label name
and select OK.
B
C
D
For Service information & error logs (D) refer
to Servicing.
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
19
PRODUCT
DETAILS
Recipe counters (E)9.4
Select the clipboard symbol to display a listing of 9.4.1
recipe counters.
If shown, use the arrows (bottom right) to scroll 9.4.2
up and down the list.
Date and Time settings (F)9.5
Select the time/date symbol to display the 9.5.1
setting options.
CHANGE THE DATE: Select ‘MONTH’, enter the 9.5.2
correct Month on the keypad and select OK.
Select ‘DAY’, enter the correct Day on the keypad 9.5.3
and select OK.
Select ‘YEAR’, enter the correct last two digits of 9.5.4
the Year on the keypad and select OK.
To display the Month rst, followed by the Day 9.5.5
and Year, select the ‘MM-DD-YY’ checkbox. Note; the
Error Logs are recorded using these settings.
CHANGE THE TIME: Select ‘HOUR’, enter the 9.5.6
correct Hour on the keypad and select OK.
Select ‘MIN’, enter the correct Minutes on the 9.5.7
keypad and select OK.
Select the ‘AM’ or ‘PM’ checkbox for a 12 Hour 9.5.8
clock or select ‘24’ for a 24 Hour clock.
Select the day name shown to cycle through to 9.5.9
display the correct weekday.
E
F
G
Sound levels (G)9.6
Select the speaker symbol to display the volume 9.6.1
levels.
Select a sound level suitable for the environment 9.6.2
from none (OFF) to the loudest (100%).
Oven Timer (H)9.7
Select the thermometer/timer symbol.9.7.1
Select the ‘Timer Enabled’ checkbox (green tick).9.7.2
Select a weekday using the up/down arrows.9.7.3
Select an empty ‘Time’ box (maximum of 5 per 9.7.4
day) or clear the box using the wipe symbol.
Enter the start time on the keypad and select OK.9.7.5
Select an empty ‘Temperature’ box opposite the 9.7.6
Time box displaying the time just entered, or clear the
box using the wipe symbol next to it.
Enter the cavity temperature required on the 9.7.7
keypad and select OK. Note; you can also select zero
to turn the heat o. Selecting the red circle symbol will
switch the oven OFF.
H
20
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
USB oven programs (J)9.8
IMPORTANT: Downloading from a USB will clear
all the existing programs.
Check that the key has the correct number/code
for the programs you want to load into the oven
memory.
Select USB from the settings screen.9.8.1
Slide the USB cover (logo on the oven front) 9.8.2
upwards to insert the USB into the slot.
When the inserted USB stick has nished 9.8.3
ashing, select the required USB symbol, for example;
RECIPES.
Select the new le using the scroll arrows if 9.8.4
required to locate the le. Note; a tinted band over a
le name indicates the le is not available to use.
Double check the le is correct before selecting 9.8.5
OK, if not, select ‘X’ and locate the correct le.
Progress of the le update is displayed. Once 9.8.6
completed the oven restarts and commences heating
up to the PREHEAT temperature ready to cook.
Remove the USB and keep in a safe place. 9.8.7
Reposition the USB cover.
J
K
Restore Factory Defaults (K)9.9
Select the factory symbol to replace the existing 9.9.1
oven settings with the original factory default settings.
Note; this action cannot be undone.
Select OK, or select the red cross to cancel and 9.9.2
keep the existing settings.
Temperature Band (L)9.10
Select the ‘Temp Band’ symbol at which the 9.10.1
oven controls i.e. ±10°C.
Select the required temperature band 9.10.2
checkbox, shown by a green tick. Note; although the
lowest practical Temp Band should be used, if the
set oven temperature falls by more than the selected
Temp Band, the ready to cook mode and Temp Band
are deactivated until the oven reaches the preheat
temperature.
Change Password (M)9.11
Select the key symbol to change the oven 9.11.1
passwords.
Select the oven Settings or Service symbol.9.11.2
Enter the existing password and select OK to 9.11.3
conrm.
Enter the new password, select OK.9.11.4
Conrm new password, select OK.9.11.5
L
M
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
21
PRODUCT
DETAILS
COOLING THE OVEN DOWN BEFORE CLEANING10
Oven cool down10.1
IMPORTANT: the oven must be cooled down
before the cleaning processes are carried out.
1. In Full Serve mode, select the CLEANING symbol
from the main menu.
2. In Full or Quick Serve mode, select the blue
thermometer symbol to disable heating and start
the cooling cycle.
3. Taking all necessary precautions place a suitable
heaped container of ice, into the hot oven cavity.
Select the OK symbol to continue.
4. The cooling progress is displayed and takes
approximately 30 minutes.
5. The oven is now ready for cleaning. Select OK on
the screen after completing each stage.
1
3
2
4
Preparing to clean the oven10.2
For the oven to operate at peak eciency, the
cavity, door, air lter and grease lter must be kept
clean.
A daily cleaning routine will ensure that you comply
with the required hygiene standards and will help to
maintain and prolong the eciency of your oven.
CAUTION: WEAR PROTECTIVE RUBBER GLOVES
WHEN CLEANING THE OVEN.
NEVER use sharp implements or harsh abrasives
on any part of the oven.
5
WARNING: DO NOT USE CAUSTIC
CLEANERS ON ANY PART OF THE
OVEN OR OVEN CAVITY AS IT WILL
CAUSE PERMANENT DAMAGE TO THE
CATALYTIC CONVERTORS
22
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
PRODUCT
DETAILS
Cold oven CLEANING INSTRUCTIONS11
Complete COOL DOWN procedure and allow the oven and
accessories to cool before commencing cleaning.
DO NOT USE TOOLS
REMOVE & CLEAN Oven Parts:
1. Remove the air lter at the base of the oven.
2. Remove any cooking trays/rack from the oven cavity. For
ovens with a catalytic converter; open the oven door and
undo fasteners to remove the catalytic converter every
month or when required.
3. Wash all parts in warm soapy water. Wash o using a
clean cloth and plenty of clean, warm water.
Dry using a fresh, clean cloth.
12
CLEAN THE OVEN:
1. Remove any spillages with disposable paper wipes.
Use a dry clean brush to remove any food particles from
between the oven oor and the inside of the front door.
2. Wear protective rubber gloves and protective glasses,
carefully spray a non-caustic proprietary branded Oven
Cleaner onto all the internal surfaces of the oven except
the door seal (A).
DO NOT spray directly into the fan opening at the rear
inside of the oven.
3. For dicult areas, leave to soak for 10 minutes with the
oven door open.
Use a non–abrasive nylon scrub pad/sponge to clean the
cavity, roof and the inside of the door. Do not scrub the
door seal or use metallic scourers.
4. Wash o using a clean cloth and plenty of clean warm
water and dry using a fresh clean cloth or paper towel.
Replace all the cleaned oven parts.
Close the oven door and wipe the outside of the oven with
a damp cloth.
DO NOT USE THE OVEN WITHOUT A CLEAN AIR
FILTER IN PLACE
1
2
3
A
4
1
APPLY OVEN PROTECTOR:
1. Only apply to a clean oven. Spray proprietary branded
Oven Protector onto a sponge.
2. Spread Oven Protector lightly onto all internal surfaces
of the oven.
3. Spread Oven Protector lightly onto the internal surface
of the oven door avoiding the door seal.
Switch on the oven and preheat. When the oven has
reached operating temperature it will take about 30mins to
cure the Oven Protector.
Note: Oven protector turns light brown when cured.
2
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Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
23
SERVICING THE OVEN12
Servicing Procedure:12.1
Disconnect/isolate the oven from the power 12.1.1
supply.
Check the oven is correctly installed as described 12.1.2
in the Installation Instructions (Product Details
section).
Visually check the cleanliness/condition of 12.1.3
the power supply/cable/gland, oven casing, cavity
and door for signs of wear, damage, distortion etc., if
required, refer to the ‘Spares & Replacement’ section.
Complete an ‘Earth/Insulation test’ (Testing 12.1.4
Components section) on the oven before switching
on.
Check the display for Error messages, if an Error 12.1.5
is shown, refer to ‘Errors & Diagnostics’ (Servicing
section).
Note; If a Firmware update is required, follow 12.1.6
the instructions under ‘Firmware Updates’ (Servicing
section) before continuing with the service procedure.
Enter Service mode:12.2
On start up, tap the top right of the main menu 1
screen to bypass oven preheat.
Enter the authorised user password, for
2
example, MANAGER and select OK to display the
Settings menu.
Select the spanner symbol.
3
Enter the service password, for example SERVICE 4
on the keyboard and select OK to display the
error log, service information and test options.
Check the Error Log for details of any logged 12.2.1
oven errors. See ‘Errors & Diagnostics’ (Servicing
section) for more details.
Check the ‘Oven Counters’ to nd the usage of 12.2.2
components and the Controls area temperature within
the cabinet. (‘Errors & Diagnostics’, Servicing section).
Check the operational performance of the main 12.2.3
components using the Visual or Data View (‘Errors &
Diagnostics’, Servicing section).
Perform the Oven tests, (Testing Components 12.2.4
section). If required refer to the ‘Spares and
Replacement’ section for any repairs needed before
continuing with the Oven Tests.
Follow the procedures under the 12.2.5
‘Commissioning’ section before commissioning the
oven for use.
DANGER:
BEFORE REMOVING THE OVEN CASING, ISOLATE THE
OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY;
SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL
SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT
FIXED WIRED OVENS AND LOCKOFF.
WARNING:
ALLOW OVEN TO COOL AND OBSERVE AND FOLLOW ALL
SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED
UNDER THE SAFETY REGULATIONS SECTION OF THIS
MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
CAUTION MICROWAVE EMISSIONS:
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
SERVICING
123
4
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Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SERVICING
ERRORS & DIAGNOSTICS13
ERROR MESSAGES13.1
A description of the type of error is shown. 13.1.1
Check for a number following ‘ERROR:’ (A) and refer to
the Error Codes (Fault Finding section) for more details.
The Oven Serial Number, Model, UI (BTS) version and
SRB version information is also displayed below.
Clear the Error message by power cycling the 13.1.2
mains power supply to the oven (not the oven ON/
OFF switch).
COPYING ERROR MESSAGES:13.2
Enter oven settings menu (B) and select the 13.2.1
USB symbol.
Slide up the USB cover and insert the USB 13.2.2
memory stick.
Select Upload Files.13.2.3
Select Error Log.13.2.4
Select OK to copy the Error Log to the USB 13.2.5
memory stick. The upload progress is shown followed
by the upload status.
Select backspace 3 times to return to the main 13.2.6
menu.
Remove the USB memory stick and replace the 13.2.7
USB cover.
A
B
ERROR LOG13.3
Enter Service Mode and select ‘ERROR LOG’ (C) 13.3.1
to display a listing of oven component errors. Error
details include; component description, error caused,
Date & Time of the Error with details of Failure and
Range.
Scroll down the list (if necessary) and select an 13.3.2
error from the list to display individual records.
Select backspace to return to the list, again to 13.3.3
return to the Service menu.
OVEN COUNTERS13.4
Select ‘OVEN COUNTERS’ (D) to display the 13.4.1
oven component usage and ambient Controls
area temperature. Details include the number of
screen touches, lter cycles, door cycles, total Oven,
Magnetron and Heater element power on time and
the ambient controls area temperature in the cabinet.
Select backspace to return to the Service menu.13.4.2
C
D
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
25
SERVICING
VISUAL VIEW13.5
Select VISUAL VIEW (E) to check the main oven 13.5.1
components. Select a component symbol to switch
on (red), select again to increase the level or turn o
(green).
Remove the front air intake lter, the colour 13.5.2
should change from green to red on the display
indicating that the magnetic reed switch circuit for the
air intake lter is operating. Replace the lter and the
colour should change back to green.
Open the oven door and check the colour 13.5.3
changes from green to red on the display to check
the door microswitch/interlock circuit is operating.
Place door spacers onto the oven door (refer to Door
Interlock Adjustment (Testing Components section)
for details), close the door and check the colour on
the display. Green indicates the door adjustment is
ok, red indicates that the Door Interlock Adjustment
procedure must be completed.
Select the cooling fan and check it’s operating 13.5.4
correctly.
Place a microwave safe container of water into 13.5.5
the oven, close the oven door and select a magnetron
to test the current draw at maximum output, this
will time-out after 30 seconds. For dual magnetron
models, test the magnetrons individually and together.
Using heat proof gloves, remove the container and
close the oven door.
Select the Convection Fan and check it is 13.5.6
operating correctly.
Select the Heating Element, it increases to 13.5.7
maximum temperature then cycles (the Convection
Fan is on by default). Check the cavity temperature
and heater element current draw at maximum are
correct.
E
26
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SERVICING
FIRMWARE UPDATES14
Note: if icons are not displayed on the screen, press in
the same positions on screen as the missing icons to
select.
Tap the top right of the screen (1) or the same 14.5.1
position if it is not displayed to bypass oven preheat.
Enter a password (i.e. “Manager”) and select OK 14.5.2
(2) or the same position if the green tick symbol is not
displayed.
Select the USB symbol (3) or the same position 14.5.3
if it is not displayed.
Select one of the USB options (4) or the same 14.5.4
position if it is not displayed: ‘Firmware’ for BTS & SRB
updates and ‘Recipe’ for Icons. Install the SRB update
rst, the BTS update second and Icons third.
Select the rmware to install and select OK (5) 14.5.5
to conrm or the same position for the OK (green tick
symbol), if it is not displayed.
The update screen displays the le version 14.5.6
and product, select OK (green tick symbol) to
conrm installation (6) or the same position if it is not
displayed.
12
3
4
5
6
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
27
SERVICING
IMPORTANT:
Downloading from a USB will clear all existing
programs. Update the ‘SRB’ rst, the ‘BTS’ second
and the ‘Icons’ third (found under the USB ‘Recipe’
heading).
Switch on the oven and tap the top right of the 14.5.7
screen (1) to bypass the preheat stage.
Enter the password and select OK to display the 14.5.8
Settings menu, see (2).
Select the USB symbol (4).14.5.9
Slide the Merrychef badge (oven front top 14.5.10
right) upwards and insert the USB Memory Stick into
the slot (3).
DO NOT REMOVE USB DURING
DOWNLOAD SEQUENCE AS THIS
COULD CORRUPT THE USB DATA.
12
4
5
3
6
Once the USB has stopped ashing, select the 14.5.11
‘FIRMWARE’ USB symbol (5).
The current BTS (Touch Screen) & SRB (Smart 14.5.12
Relay Board) Firmware versions are displayed at the
top left of the screen (6).
SRB FIRMWARE UPDATE
Select the ‘SRB’ le required (7).14.5.13
Check the le information is correct before 14.5.14
selecting OK (8).
Update progress is displayed (9).14.5.15
Select backspace (10) 3x to return to the USB 14.5.16
screen shown (11).
If the rmware versions are far apart an SRB 14.5.17
conict could cause an error message (12) to be
displayed.
BTS FIRMWARE UPDATE
Select the ‘BTS’ le (13) with the correct le 14.5.18
version number. Note; a tinted band over a le name
indicates the le is not valid for that oven.
Check the le information shown is correct 14.5.19
before selecting OK (14), if not, select ‘X’ and locate the
correct le.
The le update progress is displayed (15). 14.5.20
At 50% the cooling fan stops operating, after 100%
various screen displays appear as the software reboots.
Check the screen shows the correct BTS 14.5.21
version was installed (16), if not, repeat the process
using the correct le.
Remove the USB and keep in a safe place. 14.5.22
Reposition the USB cover.
THIS APPLIANCE MUST BE EARTHED.
FAILURE TO DO SO MAY RESULT IN
ELECTRIC SHOCK AND DEATH.
DANGER:
BEFORE REMOVING THE OVEN CASING, ISOLATE THE
OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY;
SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL
SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT
FIXED WIRED OVENS AND LOCKOFF.
WARNING:
ALWAYS DISCHARGE THE HT CAPACITORS BEFORE
WORKING ON THE OVEN USING A SUITABLY INSULATED
10M RESISTOR.
WARNING:
ALLOW OVEN TO COOL AND OBSERVE AND FOLLOW ALL
SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED
UNDER THE SAFETY REGULATIONS SECTION OF THIS
MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
CAUTION MICROWAVE EMISSIONS:
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
Earth/Insulation Test:15.2
Disconnect/isolate the oven from the power 15.2.1
supply.
Connect the mains lead from the oven to a P.A.T. 15.2.2
(Portable Application Tester).
Connect the Earth from the P.A.T. to the oven 15.2.3
hinge (A).
Place the P.A.T. in an open area, such as the oor, 15.2.4
away from any persons.
Perform a Class 1 test, a PASS indicates the oven 15.2.5
Earthing circuit is functioning ok.
If a FAIL is indicated, remove the oven casing and 15.2.6
check ALL earth connections before retesting.
NEVER operate an oven that has failed this test 15.2.7
as it could be potentially dangerous.
Screen calibration:15.3
Apply continuous light pressure to the top 15.3.1
right of the screen while switching the oven on.
Using a non-abrasive pointer, such as a 15.3.2
ball point pen, accurately press the center of each
crosshair displayed on the screen. Once calibrated the
screen will display the oven information.
A
B
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
29
TESTING
COMPONENTS
OVEN TESTS15.4
Enter Service mode (Servicing section).15.4.1
Select the down arrow to display the individual 15.4.2
Oven tests (A) for the oven to perform.
Microwave Power Test15.5
Measuring the power output.
Note: The power output is established under IEC
705 standard method which is only workable in
Laboratory controlled conditions. Power output is also
aected by line voltage under load, so this test is an
approximation only.
Ensure the oven is cold, then enter Service mode 15.5.1
to bypass oven preheating.
Select Visual View (B) to check the oven cavity 15.5.2
temperature reading is as close to 0°C as possible.
Fill a microwave safe container (glass or plastic)
1
with one litre (1.78 pints) of tap water at about
20°C (68°F).
Measure and record the water temperature in
2
the container using a thermometer capable of
reading ±0.1 degree increments.
Place the container centrally inside the oven.
3
Select ‘Microwave Power Test’ (C) from the 4
service mode tests. (Microwave power 100% for
63 seconds, fan minimum).
When the countdown has nished, remove the
5
container from the oven, immediately stir with
a plastic implement and measure the water
temperature.
Calculate the temperature rise of the water (end
6
temperature minus the start temperature).
A
B
C
The Temperature Rise should be:
20°C (68°F) ±5%
If the temperature rise is outside these limits:
Check the microwave circuit and components, ●
(Testing Components section).
30
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
TESTING
COMPONENTS
Microwave Leakage Test15.6
Note before measuring.
Make sure that the survey meter you are using ●
has been calibrated and is suitable for measuring
frequencies of 2,450 MHz.
Do not exceed meter full scale deection, ●
leakage meter should initially be set to the
highest scale, then adjusted down as necessary
to ensure that low readings are measured on the
most sensitive range.
To prevent false readings, hold the probe on the ●
grip provided and move at 2.5cm/second.
Always hold the probe at right angles to the ●
oven and point of measurement, ensuring the
probe is reading 50mm from the test area.
With any casework removed the leakage should ●
not exceed 5mW/cm².
Procedure
Add 275ml of cold water into a 600ml 15.6.1
microwave safe container.
Place the 600ml container in the centre of oven 15.6.2
and close the door.
Enter Service mode and select ‘Microwave 15.6.3
leakage test’ (A) from the oven tests.
Set the leakage meter to the appropriate scale/15.6.4
range.
Move the survey meter probe across all 15.6.5
casework joins and vent areas including those marked
in yellow, shown opposite.
When the Magnetron circuit stops after 30 15.6.6
seconds, change the water and re-select the test to
continue.
Select the red ‘X’ on the display to stop the test 15.6.7
at any time.
Readings must be below 5mW/cm². If a level 15.6.8
greater than 5mW/cm² is observed, this should
be reported to Merrychef Service Department
immediately.
Notes should be kept of any leakage that is 15.6.9
observed in terms of the level and position on the
oven. This information should be kept with the service
documentation.
A
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
31
TESTING
COMPONENTS
Temperature Control Test15.7
Measuring the oven cavity temperature.
(Note; re-calibrating the Thermocouple with the SRB
is normally only required when the Thermocouple has
been replaced or the oven is under or over cooking.)
Procedure:
Place the probe of a temperature reader (A) 15.7.1
onto a heat sink in the centre of the oven cavity and
close the oven door.
Select ‘Temperature Control Test’ (B) from the 15.7.2
service mode tests. The oven heats up and cycles at
the maximum set point temperature over 30 minutes.
Once the oven is up to maximum temperature 15.7.3
check for a stable temperature reading.
Select the red X to nish the test, if necessary.15.7.4
If the temperature reading is dierent to the 15.7.5
maximum set point, scroll up (C) to select TEMP.
COMP. (Temperature Compensation) (D) and enter the
password.
Enter the gure from the temperature reader 15.7.6
on the keypad (E) and select OK to calibrate the SRB to
the thermocouple.
Retest to check that the oven cavity 15.7.7
temperature reading is the same as the oven
maximum set point temperature.
If the temperature reading is unstable:
Disconnect and isolate the oven from the
1
electricity supply.
Allow the oven to cool down.
2
Remove the oven casing.3
Check the cavity temperature sensor wire and 4
connections.
If the wire and connections are ok; replace
5
the cavity temperature sensor (see Spares &
Replacement section).
Replace oven casing, switch ON and retest.
6
If the temperature is still unstable repeat steps 1 7
to 3, replace the SRB (see Spares & Replacement
section), repeat step 6. NOTE: reuse the existing
PM (Personality Module) on the new SRB (enter
Serial No. on reboot).
Repeat the Temperature Control Test 15.7.8
procedure.
AB
C
D
E
32
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
TESTING
COMPONENTS
Soak Test15.8
Checking the oven cavity integrity.
Procedure:
Place an oven/microwave safe container with 15.8.1
approx. 2 litres of water into the oven.
Close the oven door and select ‘Soak Test’ (A) 15.8.2
from the Service mode oven tests (maximum oven
temperature, 50% microwave power, maximum fan
speed).
Run the test (30 minutes), carefully checking the 15.8.3
oven casing, joints and door seal for signs of steam or
water escaping from the oven cavity.
If necessary, rectify any leaks and repeat the test.15.8.4
Safely remove the container from the oven.15.8.5
A
Recommission Test15.9
The Recommission tests are performed following
the completion of a service or repair to ensure
the oven is operational before handing back to
the customer.
Some of the tests have a countdown timer where
failing to carry out a test within the time limit will
cause a test failure and the Recommission test will
have to be restarted.
Procedure:
Select ‘Recommission Test’ (A) from the service 15.9.1
mode oven tests and follow the on screen instructions
to perform the tests. Do not select the red ‘X’unless
you want to stop the test.
After a test has successfully passed, select OK to 15.9.2
continue.
When all the tests have been successfully 15.9.3
performed the display shows the Recommission test
has passed, select OK to conrm.
In the event of a Recommission test failure, 15.9.4
the detail will be recorded in the Error log. Any error
should be rectied and the Recommission test run
again.
A
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
33
TESTING
COMPONENTS
HIGH VOLTAGE COMPONENTS16
High voltages and large currents are present at
the High Voltage Capacitor. It is very dangerous
to work near this part when the oven is on.
NEVER make any voltage measurements at the
High Voltage circuits, including the magnetron
lament.
Even when the oven is not cooking, the High
Voltage Capacitor has High Voltages present
because of the Soft Start circuit.
Power Transformer Test16.1
Disconnect and isolate the oven from the 16.1.1
electricity supply.
Allow the oven to cool down.16.1.2
Remove the oven casing.16.1.3
Ensure that the High Voltage Capacitor is 16.1.4
discharged before commencing work.
Remove all connections from the Power 16.1.5
Transformer.
Using a D.M.M., check the resistance of the 16.1.6
windings. Results should be as follows:
Mains winding between tags, approx. 1.1 Ω
1
High Voltage winding, approx. 60 Ω2
Filament winding between terminals, less than 3
1 Ω
Using a Megger, test the insulation resistance 16.1.7
between:
Primary winding and chassis, pass if reading is ●
over 10 MΩ
Filament winding and chassis, pass if reading is ●
over 10 MΩ
One end of the High Voltage winding is connected
to the chassis, so this is not tested.
DANGER:
BEFORE REMOVING THE OVEN CASING, ISOLATE THE
OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY;
SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL
SOCKET, TURN OFF ISOLATOR SWITCH TO DISCONNECT
FIXED WIRED OVENS AND LOCKOFF.
WARNING:
ALWAYS DISCHARGE THE HT CAPACITORS BEFORE
WORKING ON THE OVEN USING A SUITABLY INSULATED
10M RESISTOR.
WARNING:
ALLOW OVEN TO COOL AND OBSERVE AND FOLLOW ALL
SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED
UNDER THE SAFETY REGULATIONS SECTION OF THIS
MANUAL BEFORE ATTEMPTING A SERVICE OR REPAIR.
CAUTION MICROWAVE EMISSIONS:
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
1
High Voltage Rectier Test (Diode 16.2
Board)
Disconnect and isolate the oven from the 16.2.1
electricity supply.
Allow the oven to cool down.16.2.2
Remove the oven casing.16.2.3
Ensure that the High Voltage Capacitor is 16.2.4
discharged before commencing work.
Remove all connections from the High Voltage 16.2.5
Rectier.
Using a Megger, test for continuity in both 16.2.6
directions. Results should be as follows:
Open circuit both ways - FAIL ●
Conducts one-way only - PASS ●
Short circuit both ways - FAIL ●
Conducts one way, leaks the other - FAIL ●
2
3
34
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
TESTING
COMPONENTS
High voltages and large currents are present at
the High Voltage Capacitor. It is very dangerous
to work near this part when the oven is on.
NEVER make any voltage measurements at the
High Voltage circuits, including the magnetron
lament.
Even when the oven is not cooking, the High
Voltage Capacitor has High Voltages present
because of the Soft Start circuit.
High Voltage Capacitor Test16.3
Disconnect and isolate the oven from the 16.3.1
electricity supply.
Allow the oven to cool down.16.3.2
Remove the oven casing.16.3.3
Ensure that the High Voltage Capacitor is 16.3.4
discharged before commencing work.
Remove all connections from the High Voltage 16.3.5
Capacitor.
Using a D.M.M., check for continuity between 16.3.6
the terminals. Results should be as follows:
Between Terminals, pass if approx. 10 MΩ
1
Between Terminals and case, pass if open circuit.2
Using a Megger, test the insulation resistance 16.3.7
between the Terminals and case, pass if reading is over
100 MΩ
1
2
High Voltage Magnetron Test16.4
Disconnect and isolate the oven from the 16.4.1
electricity supply.
Allow the oven to cool down.16.4.2
Remove the oven casing.16.4.3
Ensure that the High Voltage Capacitor is 16.4.4
discharged before commencing work.
Remove all connections from the High Voltage 16.4.5
Magnetron.
Using a Megger check for continuity. Results 16.4.6
should be as follows:
Filament terminals, pass if 1 Ω or less.
1
Between each lament terminal and the metal 2
outer case should read open.
1
2
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
35
SW1
SW2
SW3
SW3
L1
N
SW1
SW2
L1
N
TESTING
COMPONENTS
MAINS VOLTAGE COMPONENTS17
Door Interlock Adjustment17.1
Located on the door hinges are 3 safety interlock
microswitches, to prevent microwave emissions
escaping when the oven door is opened:
The Primary (SW3) breaks the electrical supply
circuit to the transformers.
The Secondary (SW2) breaks the microwave circuit if
the primary fails.
The Monitor switch (SW1) will short out the
Microwave circuit blowing the fuse if both Primary
and Secondary interlocks fail.
IMPORTANT: in the event that the Monitor
switch causes the Microwave circuit fuse to
blow, the Secondary (SW2) and Monitor (SW1)
microswitches must be replaced due to exposure
from high short-circuit currents.
The purpose of the following adjustment procedure
is to set the interlock to switch o the Microwave
circuit when the door is opened more than 4mm
and for the Microwave circuit to operate when the
door is closed and the door seal expands.
Door Interlock Adjustment procedure:17.1.1
Disconnect and isolate the oven from the 17.1.2
electricity supply.
Allow the oven to cool down.17.1.3
Remove the oven casing.17.1.4
Ensure that the High Voltage Capacitor is 17.1.5
discharged before commencing work.
Position red 2mm spacers over the top corners
1
of the door seal and carefully close the door
ensuring the spacer is still in position.
Slacken the pivot screw.
2
Release the adjusting screws and move the 3
backplate until microswitch SW3 just activates
then secure all screws.
Open door to replace the red 2mm spacers with
4
green 4mm spacers and close the door.
Slacken the pivot screw.
5
Release the adjusting screws and move the 6
backplate until microswitch SW2 just activates
then secure all screws.
Remove the spacers, then open and close the
7
oven door 5-10 times.
IMPORTANT: CHECK THE SWITCHES OPERATE IN
THE FOLLOWING SEQUENCE AS MICROSWITCH SW3
MUST SWITCH THE LOAD CURRENT.
Closing the door:
SW1 opens rst ●
SW2 closes second ●
SW3 closes third ●
Opening the door:
SW3 opens rst ●
SW2 opens second ●
SW1 closes third ●
1
6
5
OVEN DOOR OPEN
OVEN DOOR CLOSED
SW3
SW2
3
2
SW1
36
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SPARES &
REPLACEMENT
OVEN COMPONENTS18
DANGER:
BEFORE REMOVING THE OVEN CASING,
ISOLATE THE OVEN FROM THE MAINS
ELECTRICITY POWER SUPPLY; SWITCH
OFF, DISCONNECT OVEN PLUG FROM
WALL SOCKET, TURN OFF ISOLATOR
SWITCH TO DISCONNECT FIXED WIRED
OVENS AND LOCKOFF.
WARNING:
ALLOW OVEN TO COOL AND
OBSERVE AND FOLLOW ALL SAFETY
PRECAUTIONS INCLUDING THOSE
DESCRIBED UNDER THE SAFETY
REGULATIONS SECTION OF THIS
MANUAL BEFORE ATTEMPTING A
SERVICE OR REPAIR.
CAUTION MICROWAVE
EMISSIONS:
DO NOT BECOME EXPOSED TO
EMISSIONS FROM THE MICROWAVE
GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
4
3
76
72 Door oven
81 Hinge assembly door RH
80 Microswitch SW1, SW2
3 Fuse HT Transformer (10A)
4 Fuse holder (13A)
76 HT Diode assembly PCB
65 Temperature sensor (Thermocouple) oven cavity
70 Vent steam outlet
11 Filter 16A
67 Overheat stat oven cavity manual reset
23 Connector Terminal block Mains power supply
9 Fuse Heater circuit (20A)
10 Fuse holder (30A)
6 Fuse Control circuit (3A)
82 Microswitch SW3
81 Hinge assembly door LH
7281806570
4
1176
3
672382681
10
9
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
37
SPARES &
REPLACEMENT
94 Transformer
83 HV capacitor
21 Connector block convection motor
13 Cooling fan motor
8 Capacitor 2μF (Blue) motor start
74 Motor assembly convection fan
58 Heater element x2 (connectors shown)
67 Overheat stat oven cavity
28 Gland Power supply cable
53 Wave guide LH
12 Magnetron LH
66 Speaker unit
15 Overheat stat Magnetron LH
A (Detail A) Stirrer motor assembly
15 Overheat stat Magnetron RH
12 Magnetron RH
53 Wave guide RH
17 Motor start capacitor 2.5µF
18 SRB Smart Relay Board with in-built 1.25A fuse
19 BTS Touch Screen PCB
14 Transformer 24v
11 Filter HT Transformer
9483211383894
74586728
53126615A
151253
1111
17181914
38
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
SPARES &
REPLACEMENT
SRB & BTS Circuit Boards19
SRB replacement19.1
Disconnect and isolate the oven from the 19.1.1
electricity supply.
Allow the oven to cool down.19.1.2
Remove the oven casing.19.1.3
Ensure that the High Voltage Capacitor is 19.1.4
discharged before commencing work.
Taking anti-static precautions, disconnect all 19.1.5
connections on the SRB.
Remove the PM (Personality Module) from the 19.1.6
SRB and place safely aside.
Release retaining screws and remove the SRB.19.1.7
Replace SRB and secure retaining screws.19.1.8
Reconnect all connections to the SRB, for details 19.1.9
see ‘SRB Terminal Locations’ (Electrical Circuits section).
Ensure the thermocouple negative (-)
1
connection (white) and positive (+) connection
(green) are tted the correct way round or the
oven temperature readings will be wrong.
Ret the PM removed from the old SRB to the
2
new SRB. Refer to the following PM replacement
if a new PM is tted.
21
electricity supply.
discharged before commencing work.
connections on the BTS.
the BTS and place safely aside.
BTS assembly (4).
new BTS. Refer to the following PM replacement if a
new PM is tted.
retaining nuts.
details see ‘BTS Terminal Locations’ (Electrical Circuits
section).
BTS replacement19.2
Disconnect and isolate the oven from the 19.2.1
Allow the oven to cool down.19.2.2
Remove the oven casing.19.2.3
Ensure that the High Voltage Capacitor is 19.2.4
Remove the top front panel.19.2.5
Taking anti-static precautions, disconnect all 19.2.6
Remove the PM (Personality Module) (3) from 19.2.7
Release the four retaining nuts and remove the 19.2.8
Ret the PM removed from the old BTS to the 19.2.9
Replace the BTS assembly and secure with the 19.2.10
4
Reconnect all connections to the BTS, for 19.2.11
3
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
39
SPARES &
REPLACEMENT
PM (Personality Module) 19.3
replacement
The PM on the SRB contains the Firmware.
The PM on the BTS contains the Firmware,
Oven Serial Number, Temperature
Calibration, Cooking Programs, Application
Icons and the Recipe Images.
With a new PM tted and casing retted, switch 19.3.1
on the oven and tap the screen to hold and check the
BTS and SRB versions (1) are the latest release, if not,
execute a Firmware update using the latest versions.
For details see ‘Firmware Updates’ (Servicing section).
Tap the top right of the screen to bypass the 19.3.2
preheat stage (2).
Enter the service password and select OK to 19.3.3
display the Settings menu, see (3).
Select the USB symbol (4).19.3.4
Slide the Merrychef badge upwards and insert 19.3.5
the USB Memory Stick into the slot (5).
Once the USB has stopped ashing, select the 19.3.6
required USB recipe symbol (6).
Select the Application Icons le to download (7). 19.3.7
Note; a tinted band over a le name indicates the le
is not valid for that oven.
Check the le information shown is correct 19.3.8
before selecting OK (8), if not, select ‘X’ and locate the
correct le.
When completed, select recipes to load the 19.3.9
cooking programs (9). Once the programs are loaded
the oven restarts.
Enter the Date & Time settings (10). For details 19.3.10
see under ‘Oven Control Settings’ (Product Information
section).
Turn the oven switch OFF/ON.19.3.11
Remove the USB and keep in a safe place. 19.3.12
Reposition the USB cover.
1
2
5
8
3
67
9
4
10
40
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
46
83
13
32
50
45
70
49
43
47
1/22/35
51
64
25/19/38
7
60
63
26
62
61
48
17
44
18/37
52
36
24/69/57
79
81
4/6
9/10
1123
31
76
3/4
12/15/33
53
21
72
73
7434
42
2928
27
14
3/4
11
30
55/54
84
66
65
67
A
59
8
41
71
75
2
40
DETAIL A
20
5
80
16
82
866878
56
58
77
85
SPARES &
REPLACEMENT
SPARE PARTS EXPLODED VIEW20
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
41
SPARES &
REPLACEMENT
SPARE PARTS21
Parts list & recommended minimum stock holding & Service Kits
Exploded
BOM No.
1105005M3 CAGE NUT7EA72142
22741021CERAMIC SHAFT1EA1361
530Z0240MICROSWITCH2EA261224
730Z0503SWITCH ON/OFF ROCKER DPST1EA13611
930Z117720 AMP LITTLEFUSE FLM0202EA261224
1030Z117830A FUSE HOLDER2EA13612
1130Z1340FILTER 16A SCREW MOUNT5EA261214
1230Z1415MAGNETRON 2M303H2EA13612
1330Z1423500 BLOWER SINGLE FAN (MAGNETRON)1EA1361
1530Z1427MAGNETRON OVERHEAT STAT2EA13611
1630Z1430MICROSWITCH (LARGE)1EA13611
1830Z5000SMART RELAY BOARD SRB1EA1361
1930Z5002TOUCH SCREEN & PCB1EA1361
2031Z0115INSULATOR PAD2EA2612
2131Z06303-WAY TERMINAL BLOCK2EA26121
2231Z0186SILASTIC BLACK (DOOR SEAL)TUBE13611
2331Z04774 WAY MAINS TERMINAL BLOCK1EA1361
2431Z0527SILASTIC RED (STIRRER GLASS)TUBE13611
2531Z0599BTS UI SRB CABLE (WHITE)1EA13611
2631Z0600USB ADAPTOR MODULE1EA1361
2731Z0624e5 MTR GOLD RESISTOR ASS1EA1361
2831Z1255PG21 CABLE GLAND BLACK1EA136
2931Z1256PG21 CABLE GLAND NUT1EA136
3031Z1259SHEET COVER CAP 12MM DIA6EA61836
3131Z1261CAPACITOR CLIP UNIVERSAL2EA2612
3231Z1307ETHERNET HOLE PLUG1EA136
3331Z4016M5 FLANGE NUT55EA55165330
3431Z4041FAN BLADE1EA136
3531Z7013ADHESIVE (LOCK 499)TUBE1361
3631Z7086REED SWITCH RETAIN CLIP1EA1361
3732Z7063PERSONALITY MODULE SRB e51EA1361
3832Z7066PERSONALITY MODULE BTS e51EA1361
3940C0864SHELF SUPPORT CTM3 EUROPE2EA2612
4040C1007STIRRER BLADE HI DISTRIBUTION1EA1361
4140C1083CLEANING SCOOP1EA012
4240C1217WAVE TRAP (HOT AIR MOTOR)1EA012
4340C1305DOOR HANDLE1EA136
4440C1312SIDE PANEL LH1EA012
45
4640C1314TOP PANEL OUTER1EA012
4740C1317DOOR SKIN1EA012
4840C1340DOOR CHOKE PLATE1EA012
4940C1344BASE SEAL 1-PIECE1EA136
5041C0001BACK PANEL ASSY1EA012
5141C0003500 DOOR SEAL KIT1EA13611
5241C0004AIR FILTER ASSY1EA13611
53790048WAVEGUIDE2EA1361
54790049WAVEGUIDE GASKET2EA1361
55790050WAVEGUIDE SEALING PLATE2EA1361
56790052RED SILICON SEAL LH/RH1MT13611
57790053RED SILICON SEAL FRONT/REAR1MT1361
Part NumberDescription
40C1313SIDE PANEL RH1EA012
Qty Per
Oven
Unit
1-10
Ovens
11-50
Ovens
51-100
Ovens
1st Aid/
To Go
Box
Service
Centre
Kit
42
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
Exploded
BOM No.
58DR00054 COIL HEAT ELEMENT1EA1361
59DR0006REED SWITCH1EA13611
60DR0007MERRYCHEF BADGE1EA136
61DR0008MERRYCHEF BADGE SLIDER1EA136
62DR0009MERRYCHEF BADGE GUIDE1EA136
63DR0010MERRYCHEF BADGE SEAL1EA136
64DR0011TOUCHSCREEN OVERLAY1EA1361
65DR0020CAVITY TEMP SENSOR (OVEN)1EA13611
66DR0021HARMONISED SPEAKER1EA1361
67DR0043OVERHEAT STAT LARGE1EA13611
68MC3215OVEN TRAY HANDLE1EA136
69P11C0319STIRRER GLASS ASSY1EA13611
70P11C0498STEAM PIPE WRAPPED ASSY1EA136
71P11C0537THV2 STIRRER GEAR & SHAFT1EA1361
72P11C0578DOOR FRAME ASSY HARM1EA024
73P11C0579DOOR OUTER COVER ASSY1EA012
74P10C0316HOT AIR MOTOR ASSY1EA1361
75P11C0593STIRRER MOTOR ASSY1EA1361
7630Z5008DIODE PCB ASSY2EA261222
77RBR186X01MEALSTREAM WIRE RACK1EA136
78RBR290X02OVEN TRAY1EA136
79 / 81PSR101EIKON DOOR HINGE KIT1EA1361
80 / 82PSR102EIKON M/SWITCH BRACKET KIT1EA1361
Part NumberDescription
Qty Per
Oven
Unit
1-10
Ovens
11-50
Ovens
51-100
Ovens
1st Aid/
To Go
Box
Service
Centre
Kit
REPLACEMENT
SPARES &
eikon e5 - 208V & 240V 60Hz USA CAT - Unique Parts
9830Z123060HZ TRANS MULTI TAP2EA26122
9930Z13300.88uF 2500V CAPACITOR2EA261222
10040C1112TIM HORTONS RACK SUPPORT2EA012
101P11C0540CATALYTIC CONVERTOR ASSY1EA012
102SR209POWER SUPPLY LEAD DG 3P (USA)1EA136
330Z144510A UL Fuse2EA261224
430Z0285Fuseholder 1 1/4in3EA13613
630Z14447A UL Fuse1EA261224
830Z14486uf UL Starter cap1EA13611
1730Z14472.5uf UL Starter cap1EA13612
1430Z1455LV TRANSFORMER1EA13612
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
43
ERROR CODES DISPLAYED22
Error
Code
E 101
E 102
E 103
Error ConditionDescriptionTrigger Possible Causes
The current
Magnetron failed
to energise
Detects a magnetron
is not working
correctly
measured by the
current sensing
transformer
was outside of
Failure of
component/s in
the microwave
circuit
tolerance.
If some current
>1A, one or more
heater elements
could have
failed. If current
measured <1A
possible wiring
fault stopping
power reaching
element.
Cooling fan failed.
Cooling fan
wired incorrectly.
Inlet air too hot.
Blocked inlet
lter.
Heater incorrect
current
Ambient overheat
>70°C
Detects a heating
element is not
working correctly
Detects if the controls
area is operating
above temperature
The current
measured by
the sensing
transformer on
the SRB was <1A
when heating
cycled on or >1A
when heating
cycled o.
The ambient
temperature
measured on the
BTS and SRB was
>70°C
Error
Level
Critical
Critical
Critical
System
Response
Display error
message until
system is
power cycled.
Display error
message until
system is
power cycled.
Display error
message
until ambient
controls area
temperature is
below 60°C
E 104
E 105
E 106
E 107
Magnetron /
Cavity Overheat
Supply voltage
high / low
Cavity reaches
25°C above
setpoint once
it has been
controlling at
setpoint
Communication
error
Detects if the cavity
and magnetrons are
above temperature
Detects if the power
supply voltage is
outside specication
Detects if the cavity
temperature has risen
above limits
No communication
can be made
between the BTS and
SRB
Cavity and
magnetron
overheat
thermostats
The power
supply to the
oven voltage
sensor on the
SRB measures
too high / low
X3 - Not used.1
X101 - Voltage Selection Relay coil feeds.2
X18b - Air intake Filter Reed Switch.3
X18e - Right Magnetron Overheat Thermostat.4
X18d - Left Magnetron Overheat Thermostat.5
X18c - Cavity Overheat Thermostat.6
X18a - On/O Switch.7
X14 - Cavity Temperature Thermocouple.8
X5 - Fan RPM Input (not used).9
X13 - P Bus, Ethernet Port.10
X12 - C Bus, Development PC Port.11
X11 - P/C Bus, BTS Cable.12
X1 - 24V supply from Low Voltage Transformer.13
X8 - Cooling Fan.14
X17 - Mains Output, Convection Fan.15
X20 - Microwave Stirrer motor.16
X9 - Not Used.17
X103.1 - Mains Output to Low Voltage 18
Transformer.
X103 - Mains Input, Live & Neutral.
19
X2.1 - Mains Input, Live for Heaters.20
X2.2 - Mains Output, Live to Heaters.21
X102a - Mains Input, Neutral for Magnetron 22
Transformers & Monitor Door Switch.
X102b - Mains Output, Neutral to Magnetron
23
Transformers & Monitor Door Switch.
X4a - Door Switch signal from Secondary Door
24
Switch (Live for Magnetron Transformers).
X10 - Connector Block for door switches.
25
X4b - Live for Magnetron Transformers.26
13
12
11
10
14
15
16
17
18
19
20
21
9
22
8
7
6
5
4
3
2
1
23
24
25
26
48
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
Aux
Power
M.W. Supply
Neutral In
Interblock
Switch
Connector
24VAC
Supply
On/Off
Air filter
CoolingFan
Magnetronstirrermotor1
HeaterSupplyout
MW2
MW1
NeutralMW2
InterlockSwitches
TemperatureInput
P/C - Bus
C - Bus
P - Bus
RJ-45
RJ-12
RJ-11
RPMInput
13
24
15
17
16
14
18
19
21
20
22
23
31
45
NeutralMW1
25
26
1029
30
44
58
59
60
61
69
70
71
72
73
74
+
-
MW1
51
52
Voltageselectionrelay
37
38
MW2
Delta
L3
L2
L1
F1
7
8
9
F2
F3
4
1
5
2
6
315
14
13
12
11
10
6
4
3
2
1
18
19
16
17
8
5
1
2
PRI
TR3
Heater
Microwave
Control
For Dual phase or
3 phase Delta ovens
Wire No's 4 & 6
connect to L1/L2
Wire No 5
For single phase ovens
Wire No's 4,5 & 6
connect to L1/L2
5
5
21
12
Right Hand SideSwitchassly
SW2Secondary
C
NC
NO
SW1Monitor
C
NC
NO
ConvectionFan
64
65
BTS
Comsmodules
X2.1
X2.2
X4a
1
2
X4b
X4a
X2.1
Voltage selection
Voltage-selection-Relay-driver.Sch
Relays driver
1
2
3
4
X101
1
2
3
X102bX102a
X102(N)
Common Connector block
interlock switches
1
2
3
X10
Power supply
Power-supply.Sch
1
2
X1
12V;5V;3.3V
12V5V
Thermocoupler input
Thermocoupler-input.Sch
1
2
X14
X2.2
C/B Bus
C-P-Bus.Sch
C-Bus
C-P-Bus.Sch
P-Bus
C-P-Bus.Sch
Safety relay Supply
Safety-relay.Sch
Air filter feedback
feedback.Sch
+12V
X18e.2
X18a.2
X18b.2
X1.1
X1.2
MCU
MCU.Sch
8
4
6
X11
X12
X13
Power switch feedback
( Heater & M.W. only)
Motor feedback
feedback.Sch
1
2
3
X5
1
2
X18b
1
2
X18c
1
2
X18d
1
2
X18e
1
2
3
X18a
Safety Relay Heater
Safety-relay.Sch
Triac 16A output
Triac-output.Sch
Safety Relay M.W.
Safety-relay.Sch
Current Sense
Current-Sense.Sch
Hybrid Relay 1
Hybrid-Relay.Sch
Door switch
door-switch-detection.Sch
Lcs_Heater
Lcs_MWL'cs_MW
Safety Relay Aux
Safety-relay.Sch
Line voltage monitoring
Line-voltage-monitoring.Sch
L
N
1
2
X103
Triac 1A output
Triac-output.Sch
Triac 2A output
Triac-output.Sch
Triac 1A output
Triac-output.Sch
1
2
X9
L'
N
Convection Fan
0-10V-out.Sch
0...10V passiv
isolated output
1
2
3
X3
1
2
X8
1
2
X17
1
2
3
4
X20
X8.1
N
X17.1
N
X20.1
N
1
2
X103.1
L
N
Hybrid Relay 2
Hybrid-Relay.Sch
ELECTRICAL
CIRCUITS
CIRCUIT DIAGRAMS24
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
49
A
B
C
D
87654321
2911
Heater 1.6kW
58
59
64
65
Convection fan
60
61
M
Stirrer motor
78
7877
77
Heater 1.6kW
blue
black
brown
blue
brown
COOLING FAN
blue
black
brown
blue
brown
F5
32
30
31
33
34
T2
MW2
Diodboard
41
43
42
F4
46
45
44
47
48
T1
MW1
Diodboard
55
57
56MW1 left hand side (From the front)
MW1 right hand side (From the front)
230
230
F5
32
30
31
37
38
33
K2
35
36
34
T2
MW2
Diodboard
41
43
42
F4
46
45
44
51
52
47
K1
49
50
48
T1
MW1
Diodboard
55
57
56
208
240
240
208
60Hz
50Hz
Cooling Fan
Magnetron stirrer motor 1
Heater Supply out
MW2
MW1
Neutral MW2
Interlock Switches
Temperature Input
P/C - Bus
C - Bus
P - Bus
RJ-45
RJ-12
RJ-11
RPM Input
21
31
45
Neutral MW1
30
44
58
59
60
61
+
-
NC
NC
MW 1
51
52
Voltage selection relay
37
38
MW2
2526
On/Off
Air filter
Cavity
6970
Cavity
7172
MW1
+-
20
22
21
12
Right Hand Side Switch assly
23
24
Left Hand Side Switch assly
SW2 Secondary
C
NC
NO
SW1 Monitor
C
NC
NO
SW3 Primary
C
NC
NO
Note
Switches Shown in
Door Closed position!
Convection Fan
64
65
7374
MW2
MW1 left hand side (From the front)
MW1 right hand side (From the front)
BTS
Coms modules
ELECTRICAL
CIRCUITS
50
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
ELECTRICAL
CIRCUITS
POWER CONNECTIONS e524.1
Product e5
Single Phase & Neutral Model
Microwave 1400W
Convection heater 3.2kW
Neutral
Live
1
2
3
4
5
6
Heater circuit
Microwave circuit
Control circuit
Heater circuit
Microwave circuit
Control circuit
Product e5
Neutral
Twin Phase & Neutral Model
Microwave 1400W
1
Heater circuit
Convection heater 3.2kW
2
3
Microwave circuit
Control circuit
L1 (Phase 1)
4
6
Heater circuit
Control circuit
L2 (Phase 2)
5
Microwave circuit
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
51
ELECTRICAL
CIRCUITS
CONTROL CIRCUIT e524.2
L
6
Fuse 3
3 Amp
9
Filter 1
14
Safety Aux.
606258
Stirrer
Stirrer
Cooling fan
616359651719
6416
in
Convection fan
TR3
out
1.25A
1869
24V
CAV O/H
12V
72732725
MW1 O/H
7071742826
MW2 O/H
12V
ON/OFF switch
Air lter Reed Cont.
15
Filter 1
3
N
Filter 1. Connector view
15
NL
3
Input detection for
Safety Relay
supply
14
9
control
52
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
ELECTRICAL
CIRCUITS
HEATER CIRCUIT e524.3
L
4
Fuse 1
20 Amp
7
Filter 3
10
Safety Heater Relay.
Powered by Safety Supply
relay
x2.1
Processor controlled
x2.2
29
297878
input for
x14.1
Temperature
thermocouple
x14.2
Heater Element
11
11
Filter 3
1
N
77
Filter 3. Connector view
11
NL
1
10
7
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
53
ELECTRICAL
CIRCUITS
MICROWAVE CIRCUIT e524.4
RHS SW1
normally
closed
L SINGLE PHASE MODEL
L2 TWIN PHASE MODEL
5
Fuse 2
20 Amp
8
Filter 2
12
20
2221
X.10
23
LHS SW3
normally
24
x4a
RHS SW2
normally
open
open
Door Switches shown in
door open position
Filter 2. Connector view
13
NL
2
Filter 4. Connector view
47
NL
45
Filter 5. Connector view
34
NL
31
12
8
48
46
33
32
45
21
31
x102b
Safety Relay
Microwave. Powered
by Safety Supply relay
x102a
13
Filter 2
2
N
Current Sense
Hybrid
Relay
x4b2x4b1
3044
Fuse 5
10 Amp
3246
Filter 4
3348
3447
Filter 5
To SRB E101 Sense
Fuse 4
10 Amp
5541
5642
5743
FAFAFF
MWMW
12
Diode BoardDiode Board
Filter 5
3145
Filter 4
54
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
Commissioning the oven25
Initial installation25.1
Unpack the Oven and check for damage.1
Check Oven Accessories.2
Check location will provide adequate Ventilation.3
Locate Oven onto a strong, level, non-ammable 4
Surface.
Remove panels & check all wiring and components for
5
security.
Ret panels.
6
Position the Oven with a minimum air gap of 50mm, 7
sides & rear.
Check Electrical supply and connect.
8
Place a container of water within the oven and switch 9
it on.
Record Model version & check against serial plate.
10
Record BTS (UI) version.11
Record SRB version.12
Record Serial Number & check against serial plate.13
Enter Service Mode.14
Record Voltage & Frequency.15
Record Magnetron Current Draw.16
Check for Microwave leakage.17
Record Heater current.18
Check door opening on display.19
Check lter removal on display.20
Check fan speed.21
Turn o the oven and remove the water.22
Switch on oven and run up to temperature.23
Operate Oven, Cooking a Standard Batch.24
Supply User information & contact details to Customer.25
Instruct Users with an Overview of the equipment, 26
Operation & Safety (Hazards).
Complete Service Report.
27
After Service25.2
Complete the following checks after the Oven has been
Serviced/Repaired/Tested before connecting to the
mains electricity power supply:
All internal electrical connections are correct (see 25.2.1
wiring diagrams).
All wiring insulation is correct and is not touching any 25.2.2
sharp edges.
All grounding connections are electrically and 25.2.3
mechanically secure.
All door safety interlocks are secure and mechanically 25.2.4
sound.
The door activates all of the door interlock switches 25.2.5
and in the correct order.
The door operation is smooth, and the arms run freely 25.2.6
in the slots.
The temperature sensor is correctly connected to the 25.2.7
SRB.
The casing is securely retted with no trapped wires.25.2.8
Before nishing a service call, recheck the following
points:
Run the Recommission tests to ensure the oven is 25.2.9
functioning correctly and the touch screen is working.
Microwave emissions are below permissible limit of 25.2.10
5mW/cm².
The power output of the oven is checked in 25.2.11
accordance with the procedure.
The oven has correct 50mm (2 inches) air gap all 25.2.12
round and 50mm (2 inches) above. Air ow should not be
restricted.
Complete the Service Report.25.2.13
COMMISSIONING
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
55
56
Service & Parts Manual original Instructions
Part Number 32Z3814 US
Issue 1
Correct disposal of this product (Waste
Electrical & Electronic Equipment)
To prevent possible harm to the
environment or human health from
uncontrolled waste disposal, please
separate this from other types of
wastes and recycle it responsibly to
promote the sustainable reuse of
material resources.
Household users should contact either the retailer
where they purchased this product, or their local
government oce for details of where and how they
can take this item for environmentally safe recycling.
Business users should contact their supplier and
check the terms and conditions of the purchase
contract. This product should not be mixed with
other commercial wastes for disposal.
Merrychef reserves the right to change product specications without notice and
accepts no liability for any inaccuracies, errors or ommissions contained herein.
Merrychef USA
1111 North Hadley RD
Fort Wayne
IN 46804 USA
Phone: 877/404 - 6872
Fax: 800/285 - 9511
e-mail: info@merrychefusa.com
www.merrychefusa.com
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