Order No. 6515 1817 13 Part No. 251 584 39 81 Edition A 2008
R-Class
R 320 CDI 4MATIC
R 350
R 350 4MATIC
R 550 4MATIC
Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demonstration of your trust in our company
name. Furthermore, it exemplifies your desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To help assure your driving pleasure,
and also the safety of you and your passengers, we ask you to make a small investment of time:
앫 Please read this manual carefully,
then return it to your vehicle where it
will be handy for your reference.
앫 Please follow the recommendations
contained in this manual. They are designed to acquaint you with the operation of your Mercedes-Benz.
앫 Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and occupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Please observe the following in your own
best interest:
We recommend using Genuine
Mercedes-Benz Parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies
should exist. Use of such parts and accessories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.
Introduction
Product information
Genuine Mercedes-Benz Parts as well as
conversion parts and accessories
approved by us are available at your
authorized Mercedes-Benz Light Truck
Center where you will receive comprehensive information, also on permissible technical modifications, and where proper
installation will be performed.
9
Introduction
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the instructions and warnings contained in this
manual. Ignoring them could result in damage to the vehicle or personal injury to you
or others. Vehicle damage caused by failure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your
authorized Mercedes-Benz Light Truck
Center will be glad to demonstrate the
proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, information, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instructions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Light Truck Center will be glad to inform
you of correct care and operating procedures.
The Operator’s Manual and Maintenance
Booklet are important documents and
should be kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
앫 New Light Truck Limited Warranty
앫 Emission System Warranty
앫 Emission Performance Warranty
앫 California, Maine, Massachusetts,
Vermont Emission Control System
Warranty (California, Maine,
Massachusetts, and Vermont only)
앫 State Warranty Enforcement Laws
(Lemon Laws)
10
Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to
fix one or more substantial defects or malfunctions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18000 miles (approximately 29000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer
or lessee if one or more of the following
occurs:
(1) the same substantial defect or
malfunction results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified
Mercedes-Benz USA, LLC in writing of
the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have
directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different substantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
11
Introduction
Operator’s Manual
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your
authorized Mercedes-Benz Light Truck
Center for service. The service advisor will
record each service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program guidelines which include providing service to the
vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized
Mercedes-Benz Light Truck Center
technician or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure in your vehicle literature
portfolio.
12
Introduction
Operator’s Manual
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Information Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. It
is in your own interest that we can contact
you should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
앫 service facilities or replacement parts
may not be readily available,
앫 unleaded gasoline for vehicles with
catalytic converters may not be available; the use of leaded fuels will
damage the catalysts,
앫 gasoline may have a considerably
lower octane rating, and improper fuel
can cause engine damage.
13
Introduction
Where to find it
This Operator’s Manual is designed to provide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color.
At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.
Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are renting or borrowing this vehicle.
Safety and Security
Here you will find descriptions of the safety
and security features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed on your vehicle. This section expands on the “Getting
started” section and also describes technical innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.
Operation
Here you will find all the information you
need for the proper operation of your vehicle.
Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehicle can be found in this section.
Indexes
The table of contents and the index are designed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
앫 this Operator’s Manual
앫 the Maintenance Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehicle.
14
왔 Symbols
Trademarks:
®
앫 ESP
앫 HomeLink
The following symbols are found in this
Operator’s Manual:
*Optional equipment is identified
is a registered trademark of
DaimlerChrysler.
®
is a registered trademark
of Prince, a Johnson Controls
Company.
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehicle.
Warning!G
Warning notices draw your attention to hazards that may endanger your health or life,
or the health or life of others.
Highlights hazards that may result in dam-
!
age to your vehicle.
Helpful hints or further information you may
i
find useful.
Introduction
Symbols
왘 This symbol points to instructions for
you to follow.
왘 A number of these symbols appearing
in succession indicates a multiple-step
procedure.
컄 pageThis symbol tells you where to
look for further information on a
topic.
컄컄This continuation symbol marks
a warning which is continued on
the next page.
컄컄This continuation symbol marks
a procedure which is continued
on the next page.
->This symbol is used to indicate
cross-references to term definitions.
Display
Words appearing in the multifunction display are printed in
the type shown here.
15
Introduction
Operating safety
Warning!G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are interconnected, any modifications made may
produce an undesired effect on other systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See an authorized Mercedes-Benz Light
Truck Center for repairs or modifications to
electronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never turn off the engine while driving.
Warning!G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride disturbance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the vehicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Light
Truck Center or other qualified maintenance
or repair facility for further inspection or repairs.
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
앫 the safety precautions in this manual
앫 the “Technical data” section in this
manual
앫 traffic rules and regulations
앫 motor vehicle laws and safety stan-
dards
Warning!G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Removal of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or personal injury.
16
Introduction
Problems with your vehicle
왔 Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Light Truck Center to have the problem diagnosed and corrected if required. If the
matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Light Truck Center management, or if
necessary contact us at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9
17
Introduction
Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from http://www.safercar.gov.
18
Introduction
Vehicle data recording
왔 Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid* system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
앫 for safety research or vehicle diagnosis purposes
앫 with the consent of the vehicle owner or lessee
앫 in response to an official request by law enforcement or other government agency
앫 for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
앫 as otherwise required or permitted by law.
Please check the Tele Aid* subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
19
20
At a glance
Exterior view
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Storage compartments
Door control panel
21
At a glance
Exterior view
22
At a glance
Exterior view
ItemPage
1 Tailgate119
Power tailgate*119
Cargo compartment
앫 Loading instructions
앫 Cargo tie-down rings
앫 Hooks
앫 Expanding
앫 Cover blind
앫 Cargo net*
289
290
291
292
299
301
Vehicle tool kit467
Spare wheel471
2 Rear window defroster207
3 Rear lamps481
4 Fuel filler flap352
Refueling352
Fuel353,
540
ItemPage
5 Exterior rear view mirrors
Adjusting48
Auto-dimming rear view
203
mirrors*
Power folding*204
6 Towing eye bolt467
Installing towing eye bolt515
7 Tires and wheels363,
529
Checking tire inflation
373
pressure
General information363
Flat tire492
Spare wheel471
8 Hood
Opening356
Engine oil358
Coolant360
ItemPage
9 Windshield wipers59
Wiper blades, replacing489
Wiper blades, cleaning409
a Windshield
Cleaning with wiper fluid61
Cleaning409
b Power tilt/sliding sunroof*248
Panorama roof with power
252
tilt/sliding panel*
c Doors
Locking and unlocking110
Opening and closing118
Locking/unlocking in an
474
emergency
d Front lamps480
e Headlamp cleaning system*203
23
At a glance
Cockpit
24
At a glance
Cockpit
ItemPage
1 Cruise control lever258
2 Instrument cluster26
3 Multifunction steering
30
wheel
4 Horn
5 Steering wheel gearshift
201
buttons
6 Gear selector lever for
53
automatic transmission
7 Front Parktronic* warning
283
indicators
8 Overhead control panel33
9 Glove box release
Glove box lock
304
305
ItemPage
a Glove box
CD changer*
AUX-socket
304
304
304
b Center console31
c Power outlet314
d Starter switch39
e Steering wheel adjustment,
46
manual
f Steering wheel adjustment,
47
electrical*
Heated steering wheel*318
g Hood lock release356
h Parking brake release56
ItemPage
j Parking brake pedal65
k Door control panel36
l Exterior lamp switch143
m Combination switch
앫 High beam58
앫 Turn signals59
앫 Windshield wipers59
앫 Rear window wiper61
25
At a glance
Instrument cluster
26
At a glance
Instrument cluster
ItemPage
1 L Left turn signal
indicator lamp
2 To dim instrument cluster
154
illumination
3 Reset button for:
앫 Resetting trip odometer
앫 Resetting all settings
4 To brighten instrument
155
171
154
cluster illumination
5 K Right turn signal
indicator lamp
6 Clock176
ItemPage
7 Speedometer with:
- Antilock Brake
System (ABS)
indicator lamp
’ Variable speed limiter
indicator lamp
1
l Distance warning
2
lamp
1
Lamp without function. It illuminates when the
ignition is on. It should go out when the engine is
running.
2
Vehicles without Distronic*: Warning lamp without
function. It illuminates when the ignition is on.
It should go out when the engine is running.
414
262,
414
ItemPage
; Brake warning lamp,
415
USA only
3 Brake warning lamp,
415
Canada only
v Electronic Stability
Program (ESP
®
)
419
warning lamp
H Combination low tire
422
pressure/TPMS
malfunction telltale,
USA only
Low tire pressure
422
telltale*, Canada only
27
At a glance
Instrument cluster
28
At a glance
Instrument cluster
ItemPage
8 Multifunction display with:
앫 Trip odometer155
앫 Main odometer157
9 Tachometer with:
< Seat belt telltale85,
1 Supplemental
Restraint System
(SRS) indicator lamp
? Engine malfunction in-
dicator lamp,
USA only
± Engine malfunction in-
dicator lamp,
Canada only
420
70,
424
417
417
ItemPage
A High beam headlamp
indicator lamp
q Preglow indicator
lamp
1
a Fuel gauge with:
Fuel tank reserve warning
lamp
4 Fuel filler flap indica-
tor: The fuel filler flap
is located on the rear
right-hand side
1
Vehicles with diesel engine only.
147
53
424
352
ItemPage
b Multifunction display with:
앫 Outside temperature
indicator or digital
speedometer (depending
on selected setting in the
control system)
앫 Transmission position
indicator
앫 Gear range indicator199
앫 Program mode indicator200
앫 Distance warning function
indicator* (Canada only)
앫 Rear window wiper
indicator
앫 Set speed for
앫 Cruise control
앫 Distronic*
(Canada only)
157,
175
194
275
61
259
268
29
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