Marmitek PROGUARD 800 user guide

™

PROGUARD800

ROGUAR

USER MANUAL

SERIES

800

ENGLISH

Safety Warnings

• The wiring of your electrical installation is live (230 V) and extremely dangerous. Never connect the module when plugged into the mains. Always turn off the main switch before starting the installation.

• This product is for professional use and should be installed by a certified installer.

• To prevent short circuits, this product should only be used inside and only in dry spaces. Do not expose the components to rain or moisture. Do not use the product close to a bath, swimming pool etc.

• Do not expose the components of your systems to extremely high temperatures or bright light sources.

• In case of improper usage or if you have altered and repaired the product yourself, all guarantees expire. Marmitek does not accept responsibility in the case of improper usage of the product or when the product is used for purposes other than specified. Marmitek does not accept responsibility for additional damage other than covered by the legal product responsibility.

• This product is not a toy. Keep out of reach of children.

• Keep batteries out of the reach of children. Dispose of batteries as chemical waste. Never use old and new batteries or different types of batteries together. Remove the batteries when you are not using the system for a longer period of time. Check the polarity (+/-) of the batteries when inserting them in the product. Wrong positioning can cause an explosion.

• Only connect the adapter to the mains after checking whether the mains voltage is the same as the values on the identification tags. Never connect an adapter or power cord when it is damaged. In that case, contact your supplier.

• Automatic switching devices provide comfort, but can also be dangerous. They can surprise people or can ignite clothing hanging over an electric heat source. Please be careful and take appropriate measures to avoid accidents.

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Quick Reference Guide

Function Press… Additional Information

If “One-Key Arming” is disabled enter your user

ARM

OR OR

code when arming.

The default Master code is 1234.

INSTANT ARM

DISARM

PANIC ALARM

FIRE ALARM

MEDICAL ALARM

MENU MODE

CHECK TROUBLE CONDITIONS

SWITCH HA UNIT ON

SWITCH HA UNIT OFF

Hold down this key until “Instant Arming OK?” is displayed. Then Press 9.

[USER CODE]

then [USER CODE]

Use this key scroll the system trouble list

then [HA UNIT #]

Instant arming cancels the entry delay after Part or Perimeter arming. This feature can be enabled by your installer.

Entering your user code also silences the siren in the event of an alarm.

Press these keys together and hold them down to generate an alarm.

Use the menu navigation keys (/) until the required menu item is displayed then press 9. Alternatively, enter the shortcut (e.g. 21 for Bypass Zones).

Pressing  also silences any trouble tones that may be sounded by the system.

Enter the HA module number in two digits (e.g. 03).

SERVICE CALL

GLOBAL CHIME

RECORD MESSAGE

PLAY MESSAGE

Hold down this key until “Service Call Dialing” is displayed.

then

The number dialed for the service call is programmed by your installer.

Use the menu navigation keys (/) to choose enable or disable, then press 9.

After recording a message, “Message Waiting” is displayed until the message is played back.

The Message Center is an optional feature that is included with certain versions of ProGuard800.

Telecontrol Commands

Function Press… Function Press…

2-WAY AUDIO DISARM

FULL ARM SIREN CANCEL

HA UNIT XX ON

HA UNIT XX OFF

then

EXTEND CALL

DISCONNECT

then

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Table of Contents

Safety Warnings ...................................................................................................................................... 2

Quick Reference Guide ...........................................................................................................................3

Table of Contents .................................................................................................................................... 4

Chapter One: Introduction and Overview ................................................................................................5

1.1: Security System Components....................................................................................................5

1.2: System Monitoring .....................................................................................................................6

1.3: Home Automation ......................................................................................................................6

1.4: Self-Monitoring ........................................................................................................................... 6

1.5: Telecontrol .................................................................................................................................6

1.6: Vocal Message Annunciation..................................................................................................... 6

Chapter Two: The User Interface ............................................................................................................7

2.1: Front Panel Keypad ...................................................................................................................7

2.2: LCD Keypad...............................................................................................................................8

2.3: Keyfobs ...................................................................................................................................... 8

2.4: Wireless Keypad ........................................................................................................................9

Chapter Three: Arming and Disarming ..................................................................................................10

3.1: Arming the System...................................................................................................................10

3.2: Disarming the System ..............................................................................................................11

3.3: Arm Status Indication ...............................................................................................................12

3.4: Arming Tones...........................................................................................................................12

3.5: Remote Arming/Disarming via SMS.........................................................................................12

3.6: Remote Arming/Disarming via the Telephone .........................................................................13

Chapter Four: Panic Alarms ..................................................................................................................14

4.1: Keypad Alarms.........................................................................................................................14

4.2: Keyfob Panic Alarm..................................................................................................................14

4.3: Wireless Keypad Panic Alarm.................................................................................................. 15

Chapter Five: X-10 Home Automation...................................................................................................16

5.1: Keypad Control ........................................................................................................................ 16

5.2: Keyfob Control .........................................................................................................................16

5.3: Telephone Control....................................................................................................................16

5.4: SMS Control.............................................................................................................................16

5.5: Scheduling ............................................................................................................................... 17

Chapter Six: Telecontrol ........................................................................................................................19

6.1: Calling your Home....................................................................................................................19

6.2: Service Call .............................................................................................................................. 20

6.3: Two-Way Audio after an Alarm ................................................................................................20

6.4: Two-Way Audio Follow-Me ...................................................................................................... 20

6.5: Simplex Mode ..........................................................................................................................21

Chapter Seven: Advanced System Operation .......................................................................................22

7.1: Stop Communications ..............................................................................................................22

7.2: Zone Bypassing/Unbypassing.................................................................................................. 23

7.3: User Codes .............................................................................................................................. 23

7.4: Follow Me.................................................................................................................................25

7.5: Event Log .................................................................................................................................25

7.6: Service Menu ...........................................................................................................................26

Appendix A: Menu Structure.................................................................................................................. 30

Appendix B: Glossary ............................................................................................................................31

Declaration of Conformity ......................................................................................................................34

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Chapter One: Introduction and Overview

This user manual explains all you need to know about your ProGuard800 security system and provides step-by-step instructions for all the system’s user functions. In addition to the explanation you will receive from your installer, we urge you to read this manual so that you can take full advantage of your system’s features. Keep this manual in an accessible location for future reference.

The ProGuard800 system has many features in order to suit a wide range of applications. This manual outlines all of these features but it is likely that there are options that are not relevant to your system. If you have any questions regarding the availability of the features described in the manual, please ask your installer.

1.1: Security System Components

Your security system is made up of a control panel, various sensors and a number of optional peripheral devices. This section explains the role of each component in your system.

Control Panel

The control panel is the brain of the system. It communicates with all the devices connected to the system. For example, in the event of a burglary, a sensor sends a signal to the control panel indicating that it has sensed motion on the premises. On receiving this signal, the control panel makes the decision to report the alarm to your monitoring service and activate the siren.

Sensors

Sensors are the devices that protect your home, alerting the control panel when there is a breach in security. Magnetic contacts protect your doors and windows while motion sensors are able to detect an intruder moving across its field of view. Additionally, smoke sensors can be installed to provide an early warning in the event of a fire.

Keyfobs

Keyfobs are hand-held transmitters that are used to operate the system. Various keyfobs are available providing a number of functions. For example, arming/disarming the system, sending panic alarms and various home automation functions.

Keypads

The keypads enable you to communicate with the control panel in order to perform a number of different functions. The main function you can perform using a keypad is to arm the system when leaving your home and to disarm on your return.

Sirens

While the control panel includes a built-in internal siren, it is possible that you also have an external siren installed. The sirens are sounded during certain alarm conditions serving to warn you and ward off intruders.

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1.2: System Monitoring

When an event occurs within the system, the control panel sends a message to your monitoring service describing the exact nature of the event. This enables the monitoring service to take the required action. System monitoring can implement either regular telephone or cellular communication.

An alarm is generated and the monitoring service is notified.

A sensor detects. The control panel is alerted. 

Remember that no security system can prevent emergencies. This system is only intended to alert you in case of an emergency and should not take the place of prudent security practices or life and property insurance.

1.3: Home Automation

An optional expansion module can provide you with the ability to control up to 16 individual electrical appliances or lights using the front panel keypad, wireless keypads or keyfobs. Additionally, each appliance can be programmed to be turned on and off automatically according to various schedules and system status conditions.

1.4: Self-Monitoring

In addition to the ability to report to a monitoring service, the system can also send you and other users notification when an event occurs. This may be in the form of vocal messages played over the telephone or, if your system supports cellular communication, you can receive information on system status via SMS. If an alarm occurs on the premises, you are informed no matter where you are in the world.

SMS Control

Using your cellular phone, you can also send commands to the appliances controlled by the Home Automation feature using SMS and receive confirmation when the command is received. (optional expansion module required).

1.5: Telecontrol

The ProGuard800 offers a range of “Telecontrol” features that provide remote access via the telephone. These features include remote arming/disarming, siren cancel and TwoWay audio via the control panel’s built-in microphone and speaker.

The Two-Way Audio features allow you to contact your home directly in the event of an alarm or simply to check the premises when you are away.

1.6: Vocal Message Annunciation

Vocal message annunciation is an optional feature that, if enabled in programming, causes the system to play short messages that indicate system status.

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Chapter Two: The User Interface

There are several methods you can use to operate the system. Apart from the keypad on the front panel, your system may include a number of peripheral devices such as keypads and keyfobs.

This chapter provides a brief introduction to each of the devices you can use to operate the system. It is important that you familiarize yourself with these devices before reading the following chapters that shall describe system operation in further detail.

2.1: Front Panel Keypad

The front panel keypad is the main user interface that provides you with all the functions you need to control your security system.

LCD

Display

System Status

Arming

Keys

LEDs

Alpha-

numeric

Keypad

Home

Automation

Keys

Menu Navigation Keys

Arming Keys

Three arming keys are available: Full, Part and Perimeter. These keys arm the system using one of the three arming methods. One-key Arming is an option that is programmed by your installer. If this option is disabled, you must also enter a user code when arming.

System Status Indicators

The System Status indicators

On during arm. Off during disarm. Flashes after alarm.

provide essential information on the status of the system such as arm, disarm, alarm and power failure conditions.

On when power is connected. Off when power is disconnected. Flashes if there is a problem with mains power or the backup battery.

System Trouble Indication

In the event that the system detects a trouble condition, “System Trouble” appears on the display. To identify the problem, scroll through the trouble list by pressing . Scrolling the trouble list also silences system trouble tones that may be sounded if enabled in programming. When the trouble condition is restored, it is removed from the system trouble list.

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Service Call Button

The Service Call button enables you to contact the monitoring service and talk to an operator.

Press and hold down the Service Call key for a few seconds to initiate a service call.

Home Automation On/Off Keys

Pressing one of the Home Automation keys followed by the unit number (01-16) enables you to control lights and appliances in your home.

Pressing both Home Automation keys simultaneously generates an

ON OFF

SOS panic alarm.

2.2: LCD Keypad

In addition to the front panel keypad, your system may include one or more LCD keypads. The layout of the LCD keypad is similar to the front panel keypad and most of the functionality is identical.

LCD

Display

System Status LEDs

Menu Navigation

Alphanumeric

Keypad

Keys

Arming Keys

Navigation

Keys

2.3: Keyfobs

The ProGuard800 supports two types of keyfob transmitter. The function of the buttons on each keyfob are shown below.

Full Arm

Perimeter Arm

or Home

Automation

Disarm

Part Arm or Home Automation

Medical Emergency

-8- © MARMITEK

2.4: Wireless Keypad

The system supports up to four wireless keypads. You can use the keypad as an arming station, perform basic home automation functions and generate a panic alarm in the event of emergency.

Home Auto. On Key

Battery Status LEDs

Numeric

Keypad

rming Keys

Cancel

Home Auto. Off Key

Numeric Keypad

The numeric keypad allows you to arm or disarm the system by entering a user code.

Arming Keys

Simultaneously pressing the Full and Perimeter buttons generates a panic alarm.

Home Automation On/Off Keys

Pressing one of the Home Automation keys followed by the unit number (01-16) enables you to control lights and appliances in your home.

Cancel

The Cancel key clears the keypad in the event that you pressed a key by mistake.

For example, when entering your code you enter a wrong digit, the system waits for you to enter all four digits before it decides that the code is incorrect. Pressing the Cancel key causes the keypad to disregard what was previously entered enabling you to start again.

Battery Status LEDs

Every time a key is pressed, one of the Battery Status LEDs is lit. When the battery needs to be replaced, the red Low Battery LED is lit.

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Chapter Three: Arming and Disarming

Arming can be defined as activating the system. When the system is armed, it monitors the zones that are protected by the sensors. If a sensor detects an intrusion, the system generates an alarm.

Certain sensors, such as smoke sensors, are always active regardless of system status.

3.1: Arming the System

Three arming modes are available: Full, Part and Perimeter. These modes enable you to arm your system accordingly to suit different circumstances.

Full Arming

Full arming activates the entire system. This arming method is used when you intend to leave your home, leaving the premises empty.

Part Arming

This arming method enables you to arm a section of your home while remaining on a different part of the premises.

Perimeter Arming

Perimeter arming enables you to activate the perimeter zones (the windows and doors of your home) enabling you to move freely within the protected area.

Before arming the system, check that all doors and windows are secured so that the system is ready for arming.

Arming with the Front Panel or Wireless Keypad

To arm the system using the front panel or wireless keypad:

Arming with the LCD Keypad

To “Full” arm the system using the LCD keypad:

To “Part” or “Perimeter” arm the system using the LCD keypad:

If the One-key Arming option is disabled in programming, you must enter your user code when arming the system from a keypad.

• Press one of the three arming keys; the exit delay begins to count down. At the end of the exit delay, the system is armed.

• Press FULL on the keypad; the exit delay begins to count down. At the end of the exit delay, the system is armed.

1. Press PART on the keypad.

2. Use the menu navigation keys (/) to choose the required arming method.

3. Press 3; the exit delay begins to count down. At the end of the exit delay, the system is armed.

Arming with a Keyfob

To arm the system using a keyfob:

• Press the relevant button on your keyfob (see 2.3: Keyfobs); the exit delay begins to count down. At the end of the exit delay, the system is armed.

Forced Arming

Forced arming enables you to arm when the system is not ready. For example, if a door protected by a magnetic contact is open, you may arm the system on condition that the door will be closed by the end of the Exit delay. If the door is still open after the exit delay expires, an alarm is generated.

Instant Arming

Instant arming is a feature that allows you to cancel the entry delay after Part or Perimeter arming the system. For this feature to function, it must be enabled in programming by your installer.

To instantly arm the system.

Supervised Arm

Supervised Arm is an optional feature designed to supervise intrusion sensor activity before you arm the system.

If Supervised arm is enabled in programming and the system has not received a transmission from a sensor for a certain amount of time, all arming methods that include that sensor shall not be available.

Forced arming is available only if the option is enabled in programming. Forced arming may be enabled for specific zones or for the entire system.

1. Check if the system is ready to arm.

2. Press the Part or Perimeter arming key on the keypad and enter your user code if One-Key Arming is disabled.

3. Press and hold down  on your keypad until the message Instant Arming, OK? is displayed

4. Press 3; the entry delay for the current arming period is canceled.

In this case, press  to check which sensor is causing the “System Not Ready” condition.

To make the required arming method available, activate the sensor. If activating the sensor does not help, there may be a problem with the sensor. You can bypass the faulty sensor’s zone to allow system arming until the problem is remedied – see 7.2: Zone

Bypassing/Unbypassing.

3.2: Disarming the System

When you enter the premises, the entry delay begins to count down. You must disarm the system within the entry delay time to prevent the system from triggering an alarm.

To disarm the system using a keypad:

• Enter your user code.

To disarm the system using a keyfob:

• Press the disarm button – see 2.3: Keyfobs.

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