INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT discard this manual!
Model(s):
SB100
WOODBURNING FIREPLACE
WARNING: If the information in these
instructions is not followed exactly, a re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
DO NOT overre. Overring will void your
•
warranty.
• Comply with all minimum clearances to combustibles as specied. Failure to comply may
cause house re.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other ammable
materials.
• Keep clothing, furniture, draperies and other ammable
materials away.
Installation and service of this appliance should be performed by
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may overre and generate
poisonous gases (i.e. carbon monoxide).
1
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the replace or to property.
Table of Contents
1 Welcome
A. Congratulations 3
B. LIMITED LIFETIME WARRANTY 4
2 Product Specic and General Information
A. Appliance Certication 6
B. Vented and Unvented Gas Log Sets, Gas Inserts, Gas
►
Log Lighters, Wood-burning Inserts 6
3 Important Safety and Operating Information
A. Fireplace Safety 7
1. Clear Space 7
2. Grate 8
3. Refractory 8
4. Firescreen 8
5. Flue Damper 8
6. Glass Doors 8
7. Over-Firing Your Fireplace 8
8. Chimney Fire 8
B. General Operating Parts 9
1. Flue Damper 10
2. Outside Air 10
3. Glass Doors 10
C. Fuel 11
1. Hardwood vs. Softwood 11
2. Moisture content 11
3. Seasoning 12
4. Storing Wood 12
5. Burning Process 12
6. Creosote Formation 12
7. Processed Solid Fuel Firelogs 12
D. First Fire 12
E. Lighting Instructions 13
4 Maintenance and Service
A. Chimney Inspection 14
B. Creosote (Chimney) Cleaning 14
C. Grate 15
D. Glass Cleaning 15
E. Ash Removal 15
F. Refractory 15
5 Troubleshooting
A. FAQs 17
6 Reference Materials
A. Service Parts 19
►
B. Accessories 21
C. Contact Information 24
2
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
Welcome
1
Read this manual before installing or operating this replace.
Please retain this owner’s manual for future references.
A. Congratulations
Congratulations on selecting a HHT wood burning replace. The HHT replace you have selected is designed to
provide the utmost in safety and reliability.
As the owner of a new replace, you'll want to read and
carefully follow all of the instructions contained in this
Owner's Manual. Pay special attention to all Cautions and
Warnings.
Local Dealer Information
This Owner's Manual should be retained for future reference. We suggest that you keep it with your other important
documents and product manuals.
Your new HHT wood burning replace will give you years
of durable use and trouble-free enjoyment. Welcome to the
Heatilator family of replace products!
DEALER: Fill in
your name, address,
phone and email
information here and
Brand: ________________________________________________ Model Name: ___________________________
Serial Number: __________________________________________ Date Installed: __________________________
Listing Label Information/Location
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Serial Number
Grate
Fireplace Model
FIREPLACE NO.
FIRECHAMBER INTENDED FOR USE WITH HEARTH & HOME TECHNOLOGIES LISTED FIREPLACE PARTS. SEE INSTALLATION AND OPERATING
INSTRUCTIONS FOR THIS MODEL. ONLY HEARTH & HOME TECHNOLOGIES GLASS DOOR KITS CAN BE INSTALLED ON THIS UNIT.
FIREPLACE ALSO FOR USE
IN MANUFACTURED HOME
WITH SOLID WOOD FUEL ONLY:
ONLY UNVENTED GAS LOG SETS WHICH HAVE BEEN FOUND TO COMPLY WITH THE STANDARD
FOR UNVENTED ROOM HEATERS, ANSI Z21.11.2 ARE TO BE INSTALLED IN THIS FIREPLACE.
WARNING: DO NOT OPERATE AN UNVENTED LOG SET IN THIS FIREPLACE WITH THE CHIMNEY REMOVED.
DO NOT OVERFIRE. USE ONLY: SOLID WOOD FUEL OR
LISTED DECORATIVE GAS APPLIANCE. DO NOT USE A
FIREPLACE INSERT OR OTHER PRODUCTS NOT
SPECIFIED FOR USE WITH THIS PRODUCT. IF DOORS
ARE USED OPERATE FIREPLACE WITH DOORS FULLY
OPEN OR CLOSED ONLY. WHEN BURNING A
DECORATIVE GAS APPLIANCE IN THE FIREPLACE,
ADJUST DAMPER TO THE FULLY OPEN POSITION.
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
WARNING: RISK OF
FIRE DAMAGE. REPLACE
GRATE WITH HEARTH & HOME
TECHNOLOGIES
YES
NO
MODEL NO.
CLEARANCE TO
COMBUSTIBLES:
WARNING! THIS APPLIANCE IS NOT FOR USE AS COOKING EQUIPMENT.
IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING
CONTACT: HEARTH & HOME TECHNOLOGIES.
7571 215th Street West, Lakeville, MN 55044.
CHIMNEY
2 IN. MIN.
MODEL NO.
FIREBOX
MFG. DATE
IN.
MIN.
P.N. 4021-956A
3
Wood
All parts and material except as
listed
Igniters, electronic components,
and glass
XXXXXFactory-installed blowers
XFirepots and burnpots
5 years 1 yearXXCastings and baffles
HHT chimney and termination
years
Lifetime
beyond warranty period
3 years
B. LIMITED LIFETIME WARRANTY
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty PeriodHHT Manufactured Appliances and Venting
PartsLaborGasWoodPellet
1 Year
XXXXXXX
XXX
EPA
CoalElectric Venting
2 years
XMolded refractory panels
X
7 years 3 yearsXXX
10
Limited
1 yearXBurners, logs and refractory
3 yearsXXXXXFirebox and heat exchanger
Components Covered
covered by Conditions,
Exclusions, and Limitations
Ignition Modules
Manifold tubes,
90 Days
4021-645H 10/15 Page 1 of 2
4
XXXXXXX
See conditions, exclusions, and limitations on next page.
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
All replacement parts
WARRANTY CONDITIONS:
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645H 10/15 Page 2 of 2
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
5
Product Specic and General Information
2
A. Appliance Certication
This replace system has been tested and listed in accordance with UL 127 standards by Underwriters Laboratories
Inc. for installation and operation in the United States.
This replace may be installed in sleeping rooms. This
replace is not approved for installation in manufactured
homes. If installed with a gas log set, provisions for the
National Fuel Gas Code must be met.
This replace has been tested and listed for use with the
optional components specied in this manual. These optional components may be purchased separately and installed at a later date. An outside air kit, gas log set, gas
insert or gas log-lighter should be installed at the time of
replace installation.
Warning! Risk of Fire!
For use with solid wood fuel only.
Other fuels may overre and generate
poisonous gases (i.e. carbon monoxide).
►
B. Gas Log Sets, Gas Inserts, Gas Log Light-
ers, Wood-burning Inserts
• Optional
• Vented gas log sets, gas inserts, gas log-lighters and
wood-burning inserts can be installed in this replace.
Follow the instructions provided with the accessory for
operation.
WARNING! Risk of Fire or Asphyxiation!
• Damper must be locked open.
• Gas ame may generate fumes.
Unvented Gas Logs
CAUTION! If an unvented gas appliance is installed in
the replace, the gas appliance must only be operated
with the replace glass door fully open (if included).
Only unvented gas log sets which have been found to
comply with the standard for unvented room heaters,
ANSI Z211.11.2, are to be installed in this replace. If
an unvented gas appliance is installed it must incorporate an automatic shutoff device, and must be installed
in accordance with the National Fuel Gas Code Z223.1,
Latest edition.
WARNING! Do Not operate an unvented gas log set in this
replace with the chimney removed.
6
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
Important Safety and Operating Information
3
A. Fireplace Safety
Most problems are caused by improper installation and operation of the replace. To provide reasonable re safety,
the following should be given serious consideration:
• The re should be supervised whenever the replace is
in use.
• An annual inspection should be performed on the
replace system.
• Install at least one smoke detector on each oor of your
home to ensure your safety.
• Install a conveniently located Class A re extinguisher
near the replace.
• Devise a practiced evacuation plan, consisting of at least
two escape routes.
• Devise a plan to deal with a chimney re:
- Evacuate.
- Notify the re department.
WARNING! Risk of Fire! Hearth & Home Technologies
disclaims any responsibility for, and the warranty and
agency listing will be voided by the following actions.
DO NOT:
• operate damaged replace
• modify replace
• overre
• install any component not approved by Hearth & Home
Technologies
• install parts or components not Listed or approved
• operate the fireplace without fully assembling all
components
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
1. Clear Space
Combustible materials must not be stored on the hearth
extension. Room furnishings such as drapes, curtains,
chairs or other combustibles must be at least 4 ft
(1219 mm) from the front of the replace.
Combustible materials are materials made of or surfaced with any of the following materials:
- Wood - Compressed paper
- Plant bers - Plastic
- Plywood/OSB - Drywall
- Any material that can ignite and burn, ame proofed
or not, plastered or un-plastered.
Non-combustible materials are materials which will not
ignite and burn, composed of any combination of the
following:
- Steel - Iron
- Brick - Tile
- Concrete - Slate
- Glass - Plasters
WARNING! Risk of Fire! Keep combustible materials,
gasoline and other ammable vapors and liquids clear of
the replace.
DO NOT:
• store ammable materials close to the replace
• use gasoline, lantern fuel, kerosene, charcoal lighter
uid or similar liquids to start or “freshen up” a re in this
replace.
48 in. (1219 mm)
Clear Space
Front of Fireplace
Figure 3.1 Clear Space
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
24 in. (610 mm)
Clear Space
Sides of Fireplace
(from the FP
opening)
61-3/4 in. (1568 mm)
Clear Space
Bottom of Fireplace
to Lower Edge of
Mantel or Trim
7
2. Grate
This replace is designed to be used with the supplied
grate or one approved by HHT.
WARNING! Risk of Fire! Use only the factory-sup-
plied integral grate.
• Keeps logs in place.
• Allows proper air circulation around the re.
3. Refractory
The refractory is supplied to contain heat and provide
an attractive interior.
It will break down over time and will need occasional
replacement. Small hairline cracks and discoloration
are normal and do not affect its safety.
WARNING! Risk of Fire! DO NOT burn replace with-
out refractory. Use only refractory supplied by Hearth &
Home Technologies.
4. Firescreen
The rescreen is provided to control sparks. Keep it
closed when the replace in in use.
WARNING! Risk of Fire or Burns!
• Screen will not prevent burning materials from falling
out.
• Screen pulls or handles may be hot.
5. Flue Damper
The ue damper must be in the fully opened position
during operation of the replace.
7. Over-Firing Your Fireplace
WARNING! Risk of Fire! Do not over-re.
Over-firing may ignite creosote or will damage the
replace and chimney.
To prevent over-ring your replace. DO NOT:
• use ammable liquids
• overload with wood
• burn trash or large amounts of scrap lumber
• permit too much air to the re
Symptoms of over-ring may include one or more of the
following:
• chimney connector or replace glowing
• roaring, rumbling noises
• loud cracking or banging sounds
• metal warping
• chimney re
8. Chimney Fire
In the event of a chimney re
• Have the chimney and adjacent structure inspected by
qualied professionals. Hearth & Home Technologies
recommends that NFI or CSIA certied professionals,
or technicians under the direction of certified
professionals, conduct a minimum of an NFPA 211 Level 2 inspection of the chimney.
• Replace components of the chimney and replace
as specied by the professionals.
• Ensure all joints are properly engaged and the
chimney is properly secured.
WARNING! Risk of Fire and Asphyxiation! Open
damper prior to operating replace. A closed damper
overres the replace and spills smoke and ames
into the room.
6. Glass Doors
Glass doors are optional.
WARNING! Risk of Fire! Install ONLY doors approved
by Hearth & Home Technologies.
WARNING! Risk of Fire and Smoke! Fireplace
equipped with doors should be oeprated only with
doors fully open or doors fully closed. If doors are left
partly open, gas and ame may be drawn out of the
freplace opening.
WARNING! Risk of Fire! A chimney re can perma-
nently damage your chimney system. Failure to replace damaged components and make proper repairs
can cause a structure re.
8
Majestic Biltmore Series • SB100 Owner’s Manual • 4013-304 • Rev D • 12/16
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