Repair
Service for the CFX MKII Series mixers is
available at a factory-authorized service center.
Service for Mackie mixers living outside the
United States can be obtained through local
dealers or distributors.
If your mixer needs service, follow these instructions:
1. Review the preceding troubleshooting
suggestions. Please.
2. Call Tech Support at 1-800-898-3211, 8am
to 5pm PST, to explain the problem in
detail. If it appears that the mixer needs
repair, you will be given a Service Request
Number. Have your mixer’s serial number
ready. You must have an Service Request
Number before you can obtain service at a
factory-authorized service center.
3. Keep this owner’s manual and the detach-
able linecord. We don’t need them to repair
the mixer.
4. Pack the mixer in its original package,
including endcaps and box. This is VERY
IMPORTANT. When you call for the Service
Request Number, please let Tech Support
know if you need new packaging. Mackie is
not responsible for any damage that
occurs due to non-factory packaging.
5. Include a legible note stating your name,
shipping address (no P.O. boxes), daytime
phone number, Service Request Number,
and a detailed description of the problem,
including how we can duplicate it.
6. Write the Service Request Number in
BIG
PRINT on top of the box. Product shipped
without the Service Request Number will
be refused.
7. Tech Support will tell you where to ship the
mixer for repair. We suggest insurance for
all forms of cartage.
8. We’ll try to fix the mixer within five
business days. Once it is repaired, we’ll ship
it back the same way in which it was
received. This paragraph does not necessarily apply to non-warranty service.
Note: You must have a sales receipt from
an Authorized Mackie Dealer to qualify for
a warranty repair.
APPENDIX B: Technical Info
Specifications
CFX12, CFX16, CFX20 MKII
Mixer Section
Frequency Response
Mic Input to any Output (Gain at 0 dB):
+0, –1 dB, 32 Hz to 20 kHz
Distortion
THD and SMPTE IMD; 20 Hz to 20 kHz
Mic Input to Main Output:
< 0.05% @ +4 dBu output
Noise
20 Hz to 20 kHz BW (150Ω source impedance)
Equivalent Input Noise (EIN):
–127 dBu
Residual Output Noise:
Main, Monitor, and Effects outputs
Channel & Master levels off
–95 dBu
Common Mode Rejection Ratio (CMRR)
60 dB @ 1 kHz, Gain @ 0 dB
Crosstalk
Adjacent Inputs or Input to Output:
–90 dB @ 1 kHz
Fader Off
–90 dB @ 1 kHz
Mute Switch and Break Switch Mute
–80 dB @ 1 kHz
Input Gain Control Range
Phantom Power
Equalization
Mixer Rated Output
Maximum Input Levels
Mono Channels
Mic In: +5 dB to +50 dB
Line In: –15 to +30 dB
Stereo Channels
Line In: –20 to +20 dB
+48V DC
Low Cut: 100Hz, –18 dB/octave
Mono Channel EQ:
High ±15 dB @ 12 kHz
Mid
Low ±15 dB @ 80 Hz
Stereo Channel EQ:
High ±15 dB @ 12 kHz
High Mid ±15 dB @ 3 kHz
Low Mid ±15 dB @ 400 Hz
Low ±15 dB @ 80 Hz
Graphic EQ (9 bands):
Q = 1.414, ISO octave centers
±15 dB @ 63, 125, 250, 500, 1k, 2k, 4k, 8k, 16k Hz
Main, Sub, Aux, & Efx: +4 dBu
Maximum Rated Output: +20 dBu
Mic Input: –28 dBu, Gain @ +50 dB
+18 dBu, Gain @ +6 dB
Line Input: –8 dBu, Gain @ +30 dB
+38 dBu, Gain @ –15 dB
Insert Input, Stereo Line Input, Tape Input, and
Effects Return: +20 dBu
±15 dB @ 100 Hz to 8 kHz
21
CFX12
WEIGHT
17.8 lb/
8.1 kg
CFX16
WEIGHT
21.0 lb/
9.5 kg
CFX20
WEIGHT
24.3 lb/
11.0 kg
18.4 in/467 mm22.9 in/ 582 mm
26.8 in/681 mm
16.0 in/406 mm
Maximum Voltage Gain
Mic Input to
Insert Output: 50 dB
Tape Output: 66 dB
Sub Output: 66 dB
Main Output: 76 dB
Aux Send: 71 dB
Line Input to
Insert Output: 30 dB
Tape Output: 46 dB
Sub Output: 46 dB
Main Output: 56 dB
Aux Send: 51 dB
Stereo Line Input to
Tape Output: 40 dB
Sub Output: 40 dB
Main Output: 50 dB
Aux Send: 45 dB
Tape Input to
Main Output: 30 dB
Effects Return to
Main Output: 30 dB
5.0 in/ 127 mm
16.2 in/412 mm
Input Impedance
Mic Input: 3kΩ, balanced
Line Input: 40kΩ, balanced
Insert Input, Stereo Line Input, Tape Input, and
Effects Returns: 10kΩ, unbalanced
Output Impedance
Main Output, Insert Output, Tape Output, Sub
Output, and Effects Sends: 150Ω
Digital Effects
Resolution: 16-bit, 2-channel
Number of Presets: 16
Channel Level Set LED (Sensitivity)
0 dBu (normal operating level)
VU Meters
Main L/R
12 segments:
Clip, +10, +7, +4, +2, 0, –2, –4, –7, –10, –20, –30
Disclaimer
Since we are always striving to make our products
better by incorporating new and improved materials, components, and manufacturing methods, we
reserve the right to change these specifications at
any time without notice.
2
1
3
MIC/LINE IN
MONO CHANNELS
LEFT
LINE IN
STEREO
CHANNELS
RIGHT
EFX SEND 2
EFX SEND 2
EFX
SELECT
TIME/RATE
DAMPING/DEPTH
EFX WIDE
MACKIE
CFX MKII SERIES
BLOCK DIAGRAM
(#122104CJM/DF)
+48 VDC
PHANTOM POWER
GAIN
GAIN
LOW CUT
100 Hz
HPF
LO MID
80 800 12K
LO MID
80 800 12K
EFX LEVEL SET
EMAC
DSP
15.7 in/400 mm
O
P
M
O
T
N
A
H
P
L
A
B
O
L
G
INSERT
LEVEL
MID HI
3K
MID HI
3K
EFX BYPASS
W
SET
22
R
E
EFX BYPASS
MID FREQ HI
LO
80 12K
MUTE
L
R
+5
VDC
MUTE
SOLO
STEREO EFX
RETURN 2 LEFT
STEREO EFX
RETURN 2
RIGHT
EFX
FOOT
SWITCH
4.6 in/117 mm
SOLO
FADE R
MAIN
PRE/POST
EFX TO MAIN MIX
PAN
PRE-P0ST
PAN
2.1 in/53 mm
1-2
3-4
1-2
AUX 1
AUX 2
EFX 1
EFX 2
TO LEFT MAIN
TO RIGHT MAIN
AUX 1
AUX 2
EFX 1
EFX 2
EFX TO AUX 1
EFX TO AUX 2
SOLO
SOLO
CONTROL
AUX 2
AUX 1
SUB 1
SUB 2
SUB 3
AUX SEND 1
AUX SEND 2
EFX SEND 1
SUB 4
STEREO EFX
RETURN 1 LEFT
STEREO EFX
RETURN 1 RIGHT
AUX SEND 1
AUX SEND 2
EFX SEND 1
EFX 2
EFX 1
3-4
SUB 1 OUT
SUB 2 OUT
SUB 3 OUT
SUB 4 OUT
FROM EFX
TO MAIN MIX
LEFT
ASSIGN
RIGHT
ASSIGN
LEFT
ASSIGN
RIGHT
ASSIGN
LEFT
ASSIGN
RIGHT
ASSIGN
LEFT
ASSIGN
RIGHT
ASSIGN
EFX RETURN 1
LEFT
Block Diagram
MAIN
MAIN
RIGHT
CFX MKII Series
MAIN INSERT
TAPE OUT
LEFT
TAPE IN
LEFT
TAPE
LEVEL
TAPE IN
RIGHT
MAIN INSERT
TAPE OUT
RIGHT
SIGNAL
TO PHONES
RUDE SOLO
LIGHT
SOLO
OFF
SOLO CONTROL
SOLO
(ACTIVE LOW)
ON
BOTHELL MONROE
WOODINVILLE
UTILITY OUT LEFT
UTILITY OUT RIGHT
22
10
7
4
2
0
2
4
7
10
20
30
2
1
MAIN OUT
LEFT
3
SUBWOOFER
OUT
2
75 Hz
2
3
1
LPF
3
1
MAIN OUT
RIGHT
PHONES
BREAK
BREAK
PFL
+5
VDC
PFL
EXIT
63 125
63 125
5001K
250
5001K
250
SOLO CONTROL
(ACTIVE LOW)
2K
8K 16K
4K
MAIN
LEVEL
MAIN
2K
LEVEL
8K 16K
4K
UTILITY
LEVEL
PHONES LEVEL
PFL
SIGNAL
TO LEFT
METER
SOLO
OFF
SOLO
ON