Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND

Communications System Release 7.0

System Manager’s Quick Reference

555-670-119 Comcode 108370321 Issue 1 April 1999

April 1999

Notice

Every effort has been made to ensure that the information in this guide is complete and accurate at the time of printing. Information, however, is subject to change. See

Appendix A, “Customer Support Information,” in

System Programming

for important information.

Your Responsibility for Your System’s Security

Toll fr aud is the unauthorized use of your telecommunications system by an unauthorized party—for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. The system manager is also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. For important information regarding your system and toll fraud, see Appendix A, “Customer Support Information,” in

System Programming

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designe d t o provid e reas ona bl e pro tect ion aga i nst har mfu l inte rfe ren ce when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense. For further FCC information, see Appendix A, “Customer Support Information,” in

System Programming

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canad ian Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A préscrites dans le réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Year 2000 Compliance

The MERLIN LEGEND Communications System is certified to be Year 2000 compliant. Additional information on this certification, and other issues regarding Year 2000 compliance, is available online at http://www.lucent.com/enterprise/sig/yr2000.

Trademarks

5ESS, AUDIX, CONVERSANT, CentreVu, DEFINITY, Magic On Hold, MERLIN, MERLIN LEGEND, MERLIN Mail, PART NER, PassageW ay, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, MLX-28D, MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D, SYSTIMAX, TransTalk, and Voice Power are registered trademarks and 4ESS, Intuity, Lucent Technologies, and Prologix are trademarks of Lucent Technologies in the US and other countries.

Acculink, ACCUNET, MEGACOM, MulitiQuest, MLX-5, MLX-5D, and NetPROTECT are registered trademarks of AT&T.

Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation. ProComm and ProComm Plus are registered trademarks of DataStorm Technologies, Inc. Supra, Supra NC, StarSet, and Mirage are registered trademarks of Plantronics, Inc. UNIX is a registered trademark of UNIX System Laboratories, Inc. PagePac is a registered trademark and Powermate and Zonemate are trademarks of DRACON, a division of Harris

Corporation. Okidata is a registered trademark of Okidata Corporation. Pipeline is a trademark of Ascend Communications, Inc. Intel and Pentium are registered trademarks of Intel Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. IBM is a registered trademark of International Business Machines, Inc. Novell and NetWare are registered trademarks of Novell Corporation . CLASS is a servicemark of Bellcore.

Ordering Information

Call: BCS Publications Center

Write: BCS Publications Center

Order: Document No. 555-670-119

For more information about Lucent Technologies documents, refer to the section entitled “Related Documents” in “About This Guide” in

Voice 1-800-457-1235 International Voice 317-322-6791 Fax 1-800-457-1764 International Fax 317-322-6699

2855 North Franklin Road Indianapolis, IN 46219-1385

Comcode: 108370321 Issue 1, April 1999

System Programming

Support Telephone Number

In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technologies Helpline at 1-800-628-2888 or your Lucent Technologies authorized dealer if you need assistance when installing, programming, or using your system. Outside the continental US, contact your local Lucent Technologies authorized representative.

Network Engineering Group

For assistance in designing a private network, call the Network Engineering Group at 1-888-297-4700.

Lucent Technologies Corporate Security

Whether or not immediate support is required, all toll fraud incidents involving Lucent Technologies products or services

should be reported

Lucent Technologies Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

to Lucen t Technologies Corporate Security at 1-800-821-8235. In addition to recording the incident,

Lucent Technologies Fraud Intervention

If you

suspect y o u are being victimiz ed

Service Assistance Center at 1-800-628-2888.

by toll fraud and you need technical support or assistance, call BCS National

Warranty

Lucent Technologies provides a limited warranty on this product. Refer to “Limited Warranty and Limitation of Liability” in Appendix A, “Customer Support Information,” of

System Programming

MERLIN LEGEND

Communications System Release 7.0

System Manager’s Quick Reference System Information Sheet

If you have a problem with your system, you may be able to resolve it quickly and easily by following the approp riate trou bleshoot ing proced ure in this gui de. If the problem pe rsists or is not listed in this guide, call the Lucent Technologies Helpline at 1-800-628-2888 for further assistance; consultation charges may apply.

When you call the Helpline, the Lucent Technologies representatives can better help you if you have available the following system information and troubleshooting information. Also, obtain system planning Form 2a, System Numbering: Extension Jacks, and Form 2c, System Numbering: Line/Trunk Jacks.

System Information

Company Name (as on equipment order) Account Number (if known) Customer Identification Number Main Listed Telephone Number (for this location) Lucent Technologies Contact Name and

Telephone Number

Troubleshooting Information

Type of equipment experiencing the problem (for example, MERLIN LEGEND Communications System, MERLIN LEGEND Mail, or a particular system component).

System Information Sheet—

Continued

A description of the problem:

Has this problem occurred before?

Have you attempted to troubleshoot the problem?

MERLIN LEGEND Communications System R7.0

System Manager’s Quick Reference

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Contents

Contents vii Getting Started 1

■ Welcome 1

■ System Overview 1

Incoming Trunks 3 Modes of Operation 5 System Components 8 Line/Trunk and Extension Modules 10 Auxiliary Equipment 17 Features 20 Applications 26 System Capacities 28

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vii

Welcome

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1 Getting Started

Welcome

This quick reference is designed to help you administer the MERLIN LEGEND® Communications System. It provides summary programming procedures for everyday tasks you perform in order to manage your system.

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April 1999

Prior to using this guide, you should become familiar with which provides detailed programming procedures for tasks in this quick reference as well as for all programming tasks that can be performed for the system.

This chapter provides a system overview that describes the major aspects of the system and a programming overview that explains the types of programming available for the system, as well as the methods available to implement the programming.

System Programming

System Overview

The MERLIN LEGEND Communications System is a switch located on a company’s premises, providing access to powerful features and advanced telephone network applications and services. The system can handle voice and data calls simultaneously, and voice features can enhance the use of data communications. The system accommodates businesses with needs ranging from a few telephones up to 200 telephones. Its modular design allows easy expansion. The following figure illustrates a MERLIN LEGEND Communications System connected to telephones, applications, and auxiliary equipment.

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Getting Started

System Overview

Telephone Company Central Office (CO)

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Telephone Company

MERLIN LEGEND

MERLIN LEGEND Communications System Control Unit

Telephones and Other Equipment

Applications

PassageWay

Direct Connection

Solution

Auxiliary Components

Headset

Building A

MLX

Telephone

Incoming Trunks

Loopstart Trunk Groundstart Trunk Digital Facility

)

(

) l

t i

g L r /

o o

(

a S

A 8 4

8 M

PROCESSOR

P O W

E R

C A U T

I O N

F F

T u r n

o f

f p o w

b i n

e s

e t i n

r o v i n

o d

u l e s

A G

I N P U

F R G N

Call

Accounting

System

X P R E

S S

O U T

D i g i t a l

A d a p t e r

1 0 0 0

D a t a

Computer

Music-On-Hold

and ISDN

Terminal

Magic On Hold

Adapter

Machine

LAN

Telephony

Server

Your LAN

Fax

MLX

Telephone

with MFM

Single-

Line

Phone

Answering

Machine

Messaging

Voice

System

Analog

Multiline

Telephone

MLS/ETR

Telephone

Application

CTI Link

OPRE

Modem,

Uninterruptible

Fax,

Bell, etc.

Power Supply

“Attention”

Paging System

Single-

Line Phone

Building B

System Overview

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Incoming Trunks

Trunks are the telephone company’s facilities, provided by the central office to carry voice and/or data communications. There are a variety of trunks, each with different capabilities, as described in the following table.

Incoming Trunks

Trunk Ty pe Description

Loop-Start Provides incoming and outgoing calls and are intended primarily

for key systems and older PBXs. They are the simplest (often the least expensive) and most common facilities in the nationwide telephone network. Although they are not appropriate for some situations, they are necessary for others (for example, some caller identification services).

Ground-Start Provides a signal at the beginning and end of incoming and

outgoing calls to determine the availability of a trunk before the central office routes an incoming call on it. Also, when either the caller or the called party hangs up, the entire circuit is disconnected and dropped.

Tie Provides private lines that directly connect two communications

systems. Using a tie trunk, a user on one system can call an extension on another system by dialing an access code and the extension number or simply the extension number. In Release

6.0 and later systems (Hybrid/PBX mode only), tandem tie trunks, either analog or T1-emulated, can be used for networking. In this case, the user dials only the non-local extension number without an access code. In more complex tie trunk configurations, a person can tie into another system and use a trunk that does not exist on his or her own system.

Direct Inward Dial (DID)

Provides fast access to specific individuals; incoming DID calls can be routed directly to an extension or calling group without system operator assistance.

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Trunk Ty pe Description

T1 In T1 voice operation, a line can be programmed through the

system, without the services of a telephone company installer, to emulate a ground-start, loop-start, tie, or DID trunk. T1 operation also gives you access to special services, such as inbound 800 or WATS service for incoming, toll-free service for voice calls.

T1 data operation allows high-speed data communications over the public switched network; this is called

service

. It also provides data tie lines to connect one MERLIN

T1 Switched 56

LEGEND Communications System to another or to a DEFINITY system. A T1 data operation line is called a channel.

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Primary Rate Interface (PRI)

Basic Rate Interface (BRI)

A digital facility that provides the equivalent of 24 lines, called channels, 23 of which are B-channels. Each B-channel can dynamically provide voice and data services; one D-channel carries signaling information for the 23 B-channels.

A digital facility that provides the equivalent of 3 lines, called channels, 2 of which are B-channels. Each B-channel can dynamically provide voice and data services; one D-channel carries signaling information for the 2 B-channels.

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Modes of Operation

The system operates in one of three modes:

• Key Mode. The simplest way to provide people with more than one line from a telephone. Easy to use. Recommended for smaller systems.

• Hybrid/PBX Mode. Especially useful where toll fraud/security are a concern. Provides cost-effective call routing, especially useful for special-purpose network services. Recommended for medium to larger systems.

• Behind Switch Mode. Used when the system is connected to a system such as DEFINITY. May be appropriate for users who are part of a large organization—for example, a department within a company.

The following table outlines the primary differences among the modes.

Modes of Operation

Behind Sw it c h

Key Mode Hybrid/PBX Mode

Mode

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Description Telephones have

multiple buttons (or keys) labeled with telephone numbers.

Every button corresponds directly to an outside line.

Different buttons (ICOM buttons) are used for inside calls.

Outside trunks are grouped in pools for shared use; the system automatically selects an available outside trunk.

People use the same button to make both inside and outside calls.

Used when the system (called the local system) is connected to a larger PBX or Centrex system (called the host system).

One outside line (a prime line) is assigned to each telephone. The host system provid es the interface to outside lines and some features.

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Key Mode Hybrid/PBX Mode

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Behind Sw it c h Mode

Types of Trunks Ground-start

Loop-start Tie DS1 (T1 only) BRI

Number of Extensions:

Fewer than 50 More than 50

Types of Buttons

Good Not recommended

A line button for each outside line.

Up to 10 ICOM buttons for inside calls.

Ground-start Loop-start Tie DS1 (PRI and T1) DID BRI Private network trunks (Release

6.0 and later)

Good Good

Up to 10 SA buttons.

Pool button(s) to access a specific pool(s). (Optional) A personal line button for dedicated use of a specific outside trunk.

Ground-start Loop-start Tie

Good Good up to 80

For multiline phones:

Multiple prime line buttons. Up to 10 ICOM buttons.

User Access to Outside Lines/Trunks

Types of Operator Consoles

Choosing a specific line button

Dialing a code (usually 9) from an SA button

DLCs only DLC, QCC, or a

combination of both

Dialing the host

system’s dial-out code (usually 9) from a prime line button.

DLCs only

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Key Mode Hybrid/PBX Mode

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Behind Sw it c h Mode

Recommended Use

Smaller systems (fewer than 50 extensions)

Comments It is recommended

that users who need to access individual lines have multiline telephones.

Line assignments can be customized by telephone or groups of telephones. For example, you can assign tie trunks only to the telephones where they are needed.

Medium to larger systems (more than 50 extensions)

Provides the most efficient use of outside trunks. The Automatic Route Selection (ARS) feature can be programmed for the cost-effective use of pools and the greatest protection against toll fraud. Provides greater functionality for single-line phones than other modes. Fewer line buttons required for multiline telephone users.

For users who are part of a large

organization—for example, a department within a company or companies that subscribes to Centrex services for most features.

Users can have access to most features of both the local system and the host system. Single-line phones can be used.

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System Components

The system components include the control unit, telephones, system operator consoles, and line/trunk and extension modules described in the following table.

System Components

System Component

Control Unit Circuitry that manages the switching activities of the telephone

Telephones Include single-line, cordless, wireless, analog multiline, MLS,

Description

company’s trunks and your system. It consists of carriers into which modules (circuit packs) are inserted. The module types include a processor module (the “brain” of the system), a power supply module, and a variety of line/trunk and/or extension modules with jacks for connecting the incoming trunks and the telephones or adjuncts. See the table on page 10

for a

description of the line/trunk and extension modules.

and ETR telephones, as well as digital MLX telephones that offer a variety of features and advanced capabilities. Most MLX telephones have displays that show call information, list features for using the telephone, and provide menu-driven programming

instructions. The MLX telephones include the MLX-5

MLX-5D®, MLX-10®, MLX-10D®, MLX-10DP®, MLX-16DP®, MLX-20L®, and MLX-28D®.

The MLS telephones include the MLS-6

, MLS-12®, MLS-12D®, MLS-34D®, and MLS-18D®. The ETR telephones include the ETR-6, ETR-18, ETR-18D, and ETR-34D. Both the MLS and ETR telephones use the ETR protocol. The Business Cordless 905 telephone and the TransTalk ™ MDC and MDW telephones are also supported.

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System Component

Description

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System Operator Consoles

Line/trunk and Extension Modules

Telephones programmed to handle a variety of operator functions. Types of consoles include:

Analog Multiline or MLX Direct-Line Console (DLC). Outside lines are assigned to individual buttons, and the console can have several calls ringing at the same time. Only certain MLX telephones and analog multiline telephones can be used as DLCs. ETR and MLS telephones cannot be used as DLCs.

MLX Queued Call Console (QCC). Available only in Hybrid/PBX mode. Incoming calls wait in a queue for the operator and reach the QCC on a first-in, first-out basis, according to the call priority level assigned through system programming. Only one call rings at a time. The MLX-20L telephone is the only telephone that can be assigned through system programming to function as a QCC. The buttons on the QCC are factory-set with fixed features.

Installed in the control unit, these provide jacks for connecting central office trunks and system telephones to the control unit. A system with a basic carrier has five slots for modules. Up to two expansion carriers can be added, each one providing six slots for modules. See the following section, “

Line/Trunk and

Extension Modules,” for more details.

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Line/Trunk and Extension Modules

The system supports 20 different types of modules that vary in the types of lines/trunks that they support and the types of telephones or other equipment that can be connected to them. The following table describes the line/trunk extension modules in detail.

The names of the modules identify their capacities and capabilities. The first digit tells you the number of line/trunk jacks a module supports, while the last two digits describe the number of extension jacks it supports. Letters can follow to

for

indicate the type of trunk it supports—that is,

ground-start

; if the number indicates line/trunk support and no letters follow, the

loop-start

module supports trunks. An example of a module name is the 408 GS/LS MLX module. It provides four

line/trunk jacks and eight MLX extension jacks, and supports ground-start and loop-start trunks

Line/Trunk and Extension Modules

Module Line/Trunk Description

and

for

008 (ATL) none Capacity: 8 analog extension jacks

Supports: Analog multiline telephones

008 MLX1 none Capacity: 8 digital extension jacks, each with 1 or 2

extensions (each extension is assigned an individual extension number)

Supports: MLX extensions, including: — MLX voice only — MLX voice with Voice Announce to Busy — MLX voice and Multi-Function Module (MFM)

with T/R adjunct

— MLX voice and MFM with Supplemental Station

Adapter (SSA)

— ISDN terminal adapter only

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Module Line/Trunk Description

008 MLX (cont.)

— Access device for data communications between

a PC on the system and a high-speed Internet connection, connection to rem ote node LAN access server, or ISDN router

— Computer Telephony Integration (CTI) link — Videoconferencing systems using one jack and

2B data feature or 2 jacks with ISDN terminal adapters (depending on video system)

008 OPT4 none Capacity: 8 T/R extensions on 2-way voice

transmission path with support for telephones with message-waiting lights, 2 TTRs

Supports: On-premises or off-premises single-line telephones

012 (T/R) none Capacity: 12 T/R extensions on 2-way voice

transmission path with support for telephones with message-waiting lights, 2 TTRs

Supports: Single-line telephones; Intuity AUDIX®; Messaging 2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems)

016 (T/R)

1,2

none Capacity: 16 T/R extensions on 2-way voice

transmission path with support for telephones with message-waiting lights, 4 TTRs

Supports

: Single-line telephones; Intuity AUDIX®;

Messaging 2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems)

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Module Line/Trunk Description

016 ETR

1,5

none, TTR Capacity: 16 ETR station ports including 6 with T/R

functionality and 4 TTRs. First 10 ports are ETR ports only; remaining 6 ports can support either T/R or ETR, but not both simultaneously.

Supports: MLS, ETR, Business Cordless 905, and TransTalk MDC and MDW telephones; and any T/R device.

016 MLX

1,5

none Capacity: 16 digital station ports

Supports: MLX extensions, including:

— MLX voice only — MLX voice with Voice Announce to Busy — MLX voice and MFM with T/R adjunct — MLX voice and MFM with SSA — ISDN terminal adapter only — Access device for data communications between

a PC on the system and a high-speed Internet connection, connection to rem ote node LAN access server, or ISDN router

— CTI link

— Videoconferencing systems using one jack and

2B data feature or 2 jacks with ISDN terminal adapters (depending on video system)

100D

T1 or PRI Capacity: 24 channels (“virtual” lines/trunks) for

voice and analog data or for digital data only (T1); or 23 B-channels for voice and data, and 1 channel used for signaling (PRI). Supports private networking in Release 6.0 and later systems, Hybrid/PBX mode only.

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Module Line/Trunk Description

100D (cont.)

Supports: T1 emulates 24 lines/trunks: loop-start,

ground-start, tie, and Direct Inward Dial (DID; Hybrid/PBX mode only); can also supply subscriber services. In Release 4.0 and later, T1 can also provide high-speed (56K) data communications and digitally emulated tie trunks for data communications. PRI supports subscriber services, allows high-speed digital data communications, and includes special features. For Release 7.0 and later systems, Common Channel Signaling (CCS) is not an option for T1.

400 LS6 LS, TTR Capacity: 4 loop-start lines/trunks for 2-way analog

voice/data communication, 4 TTRs

Supports: 1 PFT telephone

400 EM Tie trunk Capacity: 4 analog tie trunks. Supports networking

in Hybrid/PBX mode only

400 GS/LS GS or LS,

TTR

Capacity: 4 ground-start and/or loop-start lines/trunks for 2-way analog voice/data communication, 4 TTRs

Supports: 1 PFT telephone

408 (LS-ATL)

LS Capacity: 4 loop-start lines/trunks for 2-way analog

voice/data communication, 8 extensions Supports: Analog multiline telephones; CMS; 1

PFT telephone

408 GS/LS GS or LS Capacity: 4 ground-start and/or loop-start

lines/trunks for 2-way analog voice/data communication, 8 extensions

Supports: Analog multiline telephones; CMS; 1 PFT telephone with GS button

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Module Line/Trunk Description

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408 GS/

LS-MLX

408 GS/LSID-MLX

1,7

GS or LS Capacity: 4 ground-start and/or loop-start

lines/trunks, 8 digital extension jacks for MLX extensions, including:

a PC on the system and a high-speed Internet connection, connection to rem ote node LAN access server, or ISDN router

— CTI link

— Videoconferencing systems using one jack and

2B data feature or 2 jacks with ISDN terminal adapters (depending on video system)

Supports: 1 PFT telephone

GS or LS Capacity: 4 ground-start and/or loop-start

lines/trunks, 8 digital extension jacks for MLX extensions, including:

— MLX voice only — MLX voice with Voice Announce to Busy — MLX voice and MFM with T/R adjunct — MLX voice and MFM with SSA — ISDN terminal adapter only

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Module Line/Trunk Description

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408 GS/LSID-MLX

1,7

(cont.)

412 LSID-ETR

1,5

— Access device for data communications between

a PC on the system and a high-speed Internet connection, connection to rem ote node LAN access server, or ISDN router

— CTI link

— Videoconferencing systems using one jack and

2B data feature or 2 jacks with ISDN terminal adapters (depending on video system)

Supports: 1 PFT telephone; Caller ID

LS, TTR Capacity: 4 LS trunks with Caller ID and 2 TTRs

plus 12 ETR station ports, including 4 with T/R functionality. First 8 ports are ETR only; remaining 4 ports can support either T/R or ETR, but not both simultaneously.

Supports: MLS, ETR, Business Cordless 905, and TransTalk MDC and MDW telephones; and any T/R device. In the event of a power failure, port 12 becomes the PFT port for line 1. If the port is programmed for ETR, a single-line telephone must be plugged into the port. Caller ID, if you subscribe to caller identification from the local telephone company, displays the telephone number of incoming callers on supported display telephones.

800 NI-BRI

1,2

BRI Capacity: 8 BRI facilities, each with 2 B-channels

(“virtual” lines) for voice and data and 1 channel used for signaling

Supports: Voice, data, video, and other services at 64 kbps over standard ISDN lines/trunks

800 (LS)

LS Capacity: 8 loop-start lines/trunks for 2-way analog

voice/data communications, 2 PFT telephones

Supports: 2 PFT telephones

800 DID DID, TTR Capacity: 8 lines/trunks, 2 TTRs

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Module Line/Trunk Description

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800 GS/LS GS or LS,

TTR

Capacity: 8 ground-start and/or loop-start lines/trunks

Supports: 2 PFT telephones with GS button (if using GS lines/trunks)

800 GS/

1,8

LS-ID

GS or LS Capacity: 8 ground-start and/or loop-start

lines/trunks; 2 TTRs Supports: 2 PFT telephones; Caller ID (loop-start

trunks only), if you subscribe to caller identification from the local telephone company, displays the number of incoming callers, and in R7.0 and later , the name of incoming callers as well, on MLX, MLS, and ETR display telephones

MERLIN LEGEND Mail 007 MLM

none Capacity: 7 internal, system-defined T/R jacks; 2

TTRs; internal remote mainte nanc e dev ice; se ri al port for PC connection

Supports: MERLIN LEGEND Mail Voice Messaging System; resides on this module and the internal T/R jacks can be used only for this application

1 For newer vintages of this module, firmware can be upgraded by using a PCMCIA card. 2 For Release 4.0 and later systems only. 3 For Release 5.0 and later systems only. 4 The system software recognizes the OPT module as an 012 (T/R) module. Even though the

OPT module has only 8 jacks, it uses 12 ports of capacity, thereby decreasing overall extension

capacity by 4 extensions for every OPT module. 5 For Release 7.0 and later systems. 6 Although these MERLIN

system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX, 800 GS/LS, and 800 GS/LS-ID. 7 For Release 2.0 and later systems only. 8 For Release 3.0 and later systems only. 9 The system software recognizes the MERLIN LEGEND Mail VMS module as an 012 (T/R)

module. Even though the module has a maximum of 7 T/R internal ports, including the modem

jack, it uses 12 ports of capacity in any of its three configurations.

II modules are supported, the following are recommended for the

MERLIN LEGEND Communications System R7.0

System Manager’s Quick Reference

Getting Started

System Overview

555-670-119

Issue 1

April 1999

Auxiliary Equipment

The following table provides a list of other equipment that is available for use with the system. If you are interested in adding any of this equipment, contact your Lucent Technologies representative or authorized dealer.

Auxiliary Equipment

Equipm en t Type Descripti on

Alerts (AC) Any audible or visual alert—such as an external

ringer—that operates on 20–30 Hz ringing signals. These alerts are associated with a specific extension (MFM in T/R mode or connected to T/R extension jack).

Alerts (DC) Any audible or visual alert—such as a bell, chime, or

strobe—that operates on 48-VDC ringing signals. These alerts are associated with a specific extension (MFM in SSA mode) or work on a programmed trunk port (external alert).

Answer/record machine

An industry-standard answering machine or remote answering system telephone with the ability to recognize 600-ms disconnect signal or other means of automatic disconnect.

Cordless telephone Must have touch-tone dialing capability when

connected via a Multi-Function Module (MFM); rotary or touch-tone dialing can be used on a T/R port.

Credit card verification terminal

Must have touch-tone dialing capability when connected via an MFM; rotary or touch-tone dialing can be used on a T/R port.

Dial dictation A device that requires contact closure can be used on

an LS/GS line jack only with PagePAC®.

Direct Station Selector (DSS)

Connects to telephones to enhance call-handling capabilities of operator and programming consoles. A maximum of 2 DSSs can be connected to an operator console; if 2 DSSs are connected, a power unit must be added to supply additional power.

MERLIN LEGEND Communications System R7.0

System Manager’s Quick Reference

Getting Started

System Overview

Auxiliary Equipment — Continued

555-670-119

Equipm en t Type Descripti on

Fax machine Must have touch-tone dialing capability when

connected via an MFM; rotary or touch-tone dialing can be used on a T/R port. For Release 7.0 and later systems, rotary must be enabled if rotary dialing is used.

Issue 1

April 1999

Group calling delay announcement

An industry-standard device which must provide automatic disconnect. Each of the 32 calling groups can have its own announcement (Release 5.0 and later up to 10 primary and 1 secondary for each calling group). A device can provide delay announcement for more than one group.

Hands-free unit Connects directly to analog multiline telephones and

allows users to make and receive calls on the speakerphone without using the handset.

Headset for analog multiline telephone

Headset for MLX telephone

Headset for MLS and ETR Telephones

Connects to analog multiline telephones via a headset adapter for hands-free telephone operation.

Connects to MLX telephones via a modular base unit for hands-free telephone operation.

Connects to ETR or MLS telephones via modular base unit for hands-free telephone operation. The receiver must be used to go off-hook and to hang up.

Headset Adapter Connects directly to the jack labeled Other on the

analog multiline telephone.

Loudspeaker Paging External paging system using dual-tone multifrequency

(DTMF) signaling connected to an LS or GS line jack. CPE paging systems require an interface unit; if CPE has 2-wire input, the PagePal interface can be used.

Message Waiting Indicator

Connects directly to single-line telephones.

+ 136 hidden pages

Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome

1 Getting Started

System Overview