Lucent Technologies MERLIN LEGEND Release 5.0 Pocket Reference

Lucent Technologies 555-650-116

MERLIN LEGEND

Communications System
Releases 5.0

Pocket Reference

Copyright © 1997 Lucent Technologies 555-650-116
All Rights Reserved Issue 1
Printed in USA June 1997

Ordering Information

To order copies of this document:

Call: Lucent Technologies BCS Publications Fulfillment Center at

1 800 457-1235

Write: Lucent Technologies BCS Publications Fulfillment Center

P. O. Box 4100
Crawfordsville, IN 47933

For assistance when installing or programming the system:

Call: National Service Assistance Center (NSAC) at

1 800 628-2888 or your Lucent Technologies representative

Notice

While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Lucent
Technologies can assume no responsibility for errors. Changes or
corrections to the information in this document may be incorporated into
reissues.

Trademarks

MERLIN LEGEND, 5ESS, ACCUNET, CONVERSANT, DEFINITY,
MERLIN MAIL, MERLIN II, MERLIN Identifier, MLX-10, MLX-10D, MLX­16DP MLX-20L, MLX-28D, Magic On Hold, MEGACOM, MultiQuest,
MERLIN, and SYSTIMAX are registered trademarks, and 4ESS, AUDIX
Voice Power, Fax Attendant System, HackerTracker, PassageWay,
Picasso, Lucent Technologies Attendant, MERLIN PFC, MLX-5, MLX-5D,
MLX-10DP, , and TransTalk are trademarks of Lucent Technologies in the
U.S. and other countries.

Mirage, StarSet, Supra, and Supra NC are registered trademarks of
Plantronics, Inc.

PagePac is a registered trademark, and Powermate and Zonemate are
trademarks of DRACON, a division of Harris Corp.

Microsoft is a registered trademark and Windows is a trademark of
Microsoft Corporation.

IBM is a registered trademark of International Business Machines, Inc.
CLASS is a service mark of Bellcore.
NORTEL is a registered trademark and DMS a trademark of Northern

Telecom.
MCI, Prism, and Vnet are registered trademarks of MCI Communications.
Novell and NetWare are registered trademarks of Novell Corporation.

Contents

s

s

s

e

s

y

s

Release 1.1 Enhancements 1
Release 2.0 Enhancements 2
Release 2.1 Enhancements 4
Release 3.0 Enhancements 7
Release 3.1 Enhancements 10
Release 4.0 Enhancements 10
Release 4.1 Enhancements 12
Release 4.2 Enhancements 14
Release 5.0 Enhancements 16
Design Benefits 21
Environmental Specifications 22
Power and Grounding 25
Control Unit Interfaces 29
Network Interface Requirements 30
FCC Registration 30
DOC Registration 30
Hardware and Software Capacities 31
Ordering Codes 36
Control Unit Modules 66
Adjunct Summary 72
Power Supply Unit Load Requirement

■ Unit Load Calculation Rules 82

■ Unit Load Rating of System Module

■ Unit Load Rating of System Trunks, Telephone

82

84

and Adjuncts 85
System Feature Availability by Operating Mod
Telephone and Operator Console Feature

86

88
Reference Documents 102
Technical Addendum 105

■ Maintenance Error Codes 105

■ Module Component Histor

■ Telephone LEDs 136

■ Wiring Constraints 140

■ Installing SPM 141

■ Technical Support Telephone Number

124

144

i

Release 1.1 Enhancements

Refer to

Release 1.1 Notes

enhancements. Release 1.1 includes all Release 1.0 functionality plus the
enhancements described in the following sections.

Language Selection

This selection allows you to program the system for the display of prompts,
menus, and messages on MLX display telephones in English, French, or
Spanish. You can also program the following options in any of these
languages, independently of the system language:

■

Individual extensions with MLX telephones

■ System Programming and Maintenance (SPM)

■ System programming reports

■ SMDR report headers



MLX-10D

, MLX-20L, and MLX-28D display telephones and MLX-10
nondisplay telephones are available in three separate versions, with
factory-set buttons in English, Spanish, or French. (The MLX-10DP
available in the English version only.) In addition, user and operator guides
and telephone tray cards are available in all three languages.

Programming and Maintenance

Programming and maintenance enhancements include the following:

■ Additional Inspect capability in system programming

■

Editing capability (Backspace selection) in extension programming

■

Improvements to system reports

■

An access log that records the last 20 times maintenance or system
programming has been accessed

■

Longer (20-second) gap between ring cycles for programming mode and
Forced Idle tone

Operational

System operational enhancements include the following:

■ Automatic selection of an SA button when Conference is invoked

(Hybrid/PBX mode)

■ Prompting through Conference feature on MLX display telephones

■ Relocation of the More prompt on the MLX-20L display

■ Display of the number saved on a programmed Last Number Dial or

Saved Number Dial button when the button is inspected

SPM

SPM enhancements include operation in English, French, or Spanish; faster
backup and restore; and automatic on-screen display of reports as they are
created, with a Browse capability for reading the reports.

Equipment

Additional equipment includes the 8102 and 8110 analog telephones, four
headsets, two headset amplifiers, and a transparent protective cover for the
MLX-10 and MLX-10D telephones. The 8102 and 8110 telephones are also
compatible with Release 1.0.

for detailed descriptions of Release 1.1





is

1

PF Registration

PF registration number AS5USA-65646-PF-E is assigned by the FCC for
operating the MERLIN LEGEND



Communications System in Hybrid/PBX
mode in the United States. (The PF registration is also applicable to
Release 1.0 systems.)

Release 2.0 Enhancements

Refer to

Release 2.0 Notes

later enhancements. Release 2.0 includes all Release 1.1 functionality plus
the enhancements listed below.

Programming

Programming enhancements include the following:

■

Extension Copy is a feature that reduces programming time by allowing
the use of any extension as a template for programming another
extension or block of extensions through centralized telephone
programming.

■ Integrated Administration provides a single interface through Integrated

Solution III (IS III) for programming entries common to the MERLIN
LEGEND Communications System and AUDIX Voice Power

■ Any SPM Version 2.xx (where xx is replaced by numbers) provides a

Convert function for use in upgrading the system from Release 1.0 or

1.1. This function converts a backup file from a Release 1.0 or 1.1
system to Release 2.0 and later format, allowing reuse of existing
system programming on the upgraded system.

■ Forced idle reductions keep system interruptions at a minimum. In

general, the smallest necessary component is forced idle during
programming activities. For example, renumbering a single extension
idles only one extension. Only a few system-wide programming
activities, such as setting the system mode and system renumbering,
idle the entire system.

Operational

System operational enhancements include the following:

■ Coverage VMS Off is a feature that prevents incoming outside calls from

going to voice mail. (All other coverage remains active as programmed.)
The feature is programmed extension by extension, either through
extension programming or through centralized telephone programming.

■ A Night Service group can be programmed to include either extensions

or a calling group as members. However, you should not program both
individual extensions and a calling group into the Night Service group
because individuals will not have a chance to answer before calling
group members do.

■ When AUDIX Voice Power sends a Leave Message notification to an

extension, the system identifies the voice mail system as the sender of
the message. When the voice mail subscriber uses the Return Call
feature, the call goes to any available voice mail port, not just to the
specific port that generated the message. This reduces the chance of
getting a busy port.

for detailed descriptions of Release 2.0 and



.

2

■ Coverage receivers can call coverage senders and have the call receive

coverage treatment. If a receiver calls a sender for whom he or she is
covering, and the sender is busy or unavailable, the call proceeds to
other points of coverage. It does not come back to the receiver who
originated the call.

■ Enhancements to display prompts include automatic posting of a Do Not

Disturb message (for MLX display telephones or other multiline

telephones, a Posted Message button must be programmed for the

Not Disturb message to be posted automatically). When a user activates

Do

the Do Not Disturb feature, and confirmation messages when a user
activates Hold, Privacy, Saved Number Dial, and Transfer.

■ Direct Inward Dialing (DID) trunk emulation on a T1 facility provides up to

24 DID channels on a single DS1 interface, instead of requiring 24
separate physical trunks.

■ A telephone user can send a timed flash (switchhook flash) on a loop-

start trunk call on a System Access (SA) button.

Fax Attendant System



Fax Attendant is an application for sending and receiving fax messages; its
interface is similar to the voice mail interface provided by AUDIX Voice
Power. Fax Attendant System, which co-resides with AUDIX Voice Power
on the IS III platform, provides the following services:

■ Fax Call Coverage. Receives and holds messages for subscribers

whose fax machines are busy or out of paper. This service also allows a
subscriber to have a personal fax number without having a fax machine.

■ Fax Mail. Allows subscribers to create and use fax distribution lists,

send and receive fax messages, and record personal greetings for
incoming fax calls.

■ Fax Response. Prompts callers to select and receive faxes from a

customer-created menu of choices, using touch-tone responses.

408 GS/LS-MLX Module

The 408 GS/LS-MLX module (Releases 2.0 and higher only) combines four
line/trunk jacks for ground-start or loop-start trunks and eight extension
jacks for MLX telephones on a single module in the control unit.

Primary Rate Interface (PRI)

Primary Rate Interface (PRI) enhancements include the following:

■ Connectivity to the 5ESS

■ Multiple incoming calls to directory number

■ Call-by-Call Service Selection

■ Password handling for FTS2000

■ Extension ID as Calling Party Number for Automatic Number ID (ANI)



Generic 6

3

Maintenance

Maintenance enhancements include the following:

■ Clear descriptions of module test failures

■ Optional printing of hard copy of error logs

■ Display that correlates extension numbers to slot/port and logical ID

■ Display of the slots, trunks, and extensions that are maintenance busy

■ Internal digital switching element (DSE) loopback test for all modules

■ B-channel loopback test for MLX modules

■ B-channel line or call service states display

■ Error log entries for dual-port RAM errors

Release 2.1 Enhancements

Refer to

Release 2.1 Notes

enhancements. Release 2.1 includes all Release 2.0 functionality plus the
enhancements listed below.

Operational

System operational enhancements include the following:

■ When a call is forwarded to a multiline telephone that has an Auto Dial or

DSS button programmed for the forwarding telephone, the green light
next to the Auto Dial or DSS button for the forwarding telephone does
not flash.

■ People answering calls received on Cover buttons are allowed to

generate touch tones if their telephones are not outward- or toll­restricted.

■ Calls received on personal lines with Do Not Disturb on go immediately

to coverage instead of waiting for the coverage delay interval.

■ A call put on hold at a Cover button can be added to a conference by

someone who has a personal line for the call.

■ A call put on hold at a Cover button can be picked up by any person who

has a personal line for the call.

■ Calls that have been put on hold at a Cover, SA, Shared SA, or Pool

button can be picked up by a person who has a personal line button for
the call.

■ An inside call on hold at an SA button can be picked up and transferred

by any person with a
the held call.

■ Calls that are on hold awaiting transfer can be picked up by any user

who has a personal line for the call.

■ Beginning with Integrated Solution III Version 1.2, the automatic

reconciliation program that was run automatically at 3:00 a.m. has been
disabled and can be invoked manually from the User Maintenance
menu.

■ When a telephone is programmed for Forced Account Code Entry,

account codes do not have to be entered when using a programmed
Loudspeaker Paging button. In addition, an SMDR record is not
generated for calls made to paging ports.

for detailed descriptions of Release 2.1

Shared SA button corresponding to the button with

4

■ When an MLX telephone, other than an MLX-20L, is plugged into an

MLX port and the Personal Directory does not contain any entries, the
allocation of the Personal Directory resource is released. If there are any
entries in the Personal Directory, the Personal Directory allocation and
the entries in the Personal Directory are saved in the MLX port.

■ SMDR call records for calls made on PRI facilities are more accurate

than SMDR call records for calls made on non-PRI facilities. Outgoing
calls made on PRI facilities receive “answer supervision.” Consequently,

SMDR timing for calls made on PRI facilities begins when the call is
answered. Timing for calls made on non-PRI facilities begins when
dialing is completed. Therefore, an SMDR call record is not generated
when a call made on a PRI facility is not answered at the far end.

■ The Call Type field and the Called Number field on the SMDR report

have been changed for both the Basic and ISDN report formats.

■ An 012 port that is programmed as a

generic

voice messaging interface

(VMI) port can transfer an outside call to an outside number.

■ In a system where the transfer audible option is programmed for Music

On Hold and a music source is provided, outside callers who are
transferred to a calling group and are waiting in the queue or who are
parked or camped-on hear music while they are waiting. Internal callers
never hear music on hold while waiting in the calling group queue or
when they are parked, camped-on, or being transferred to another
extension.

Installation and Hardware

Installation and hardware enhancements include the following:

■ The control unit covers for the MERLIN LEGEND Communications

System are the same easy-to-use covers as those for the MERLIN



II

Communications System.

■ A new 012 (T/R) module [apparatus code 517G13 (28) or higher letter]

contains a built-in ring generator. The maximum ring equivalency
number (REN) supported is 2.2, and the module rings four ports at one
time. Bridging of single-line telephones is not supported due to poor
transmission quality.

■ A new 008 OPT module (labeled “with RING GEN.”) contains a built-in

ring generator. It rings four ports at a time.

■ Ferrite cores for the power supply modules are shipped from the factory

to comply with FCC Part 15 requirements.

■ 3129-WTWA (touch-tone outdoor telephone equipped with cast

aluminum housing and armored handset cord with bell ringers)

■ 3129-WRWA (rotary-dial outdoor telephone equipped with cast

aluminum housing and armored handset cord with bell ringers)

■ 3129-WAWA (auto dial outdoor telephone equipped with cast aluminum

housing and armored handset cord with bell ringers)

■ 3129-WNWA (nondial, automatic ringing on dedicated circuit outdoor

telephone equipped with cast aluminum housing and armored handset
cord with bell ringers)

5

Equipment and Operations

Equipment and operations enhancements include the following:

■ A new release (Version 2.16) of the System Programming and

Maintenance (SPM) software to support international use.

■ Support of PRI connection to DEFINITY

■ MLX-10DP telephone, identical to an MLX-10D, except that it provides a

jack for access to the PassageWay



Communications Systems



Solution and PassageWay Direct

Connection Solution application.

Additional Application Packages, Telephones, Adjuncts, and Adapter

Additional application packages, adjuncts, and adapter enhancements
include the following:

■ A Lucent Technologies Digital Announcer Unit, compatible with all call

management systems and tip/ring applications currently available for the
MERLIN LEGEND Communications System.

■ The HackerTracker



system software enhancement to the Call
Accounting System (CAS) detects abnormal calling activity by allowing
monitoring of facilities or authorization code usage.

■ A new digital Magic on Hold unit is available in three configurations:

— Basic Prerecorded Package
— Personalized Package
— Custom Production Package

■ The MERLIN



Identifier application enables people to receive, store, and
use information provided by the local telephone company, specifically,
the telephone number of a caller in an area where the service is also
supported.

■ An Off-Premises Range Extender (OPRE) supports off-premises

operation with an off-premises extension capability and extended range
operation for tip/ring devices as well as variable gain to improve voice
transmission levels.

■ PagePac



Plus Loudspeaker Paging Systems do not require system
adapters. The controller provides 8 built-in zones (expandable to 56
zones by using up to 3 16-zone expansion units), group zones, talkback,
night bell, operator override, tones, door supervision, microphone input,
and system access security codes as standard features.

■ PassageWay Solution (Release 1.0) software consisting of four

applications that run with Microsoft
an interface between an IBM



Windows 3.1 or later and provide



-compatible personal computer and the

MERLIN LEGEND system.

■ Four single-line telephones with memory buttons: 710, 715, 725, and

730.

■ Four specialty handsets compatible with all MLX telephones and the

3101-series, 3178-NHL, 8102, and 8110 single-line telephones.

6

Release 3.0 Enhancements

Release 3.0 includes all Release 2.1 functionality plus the enhancements
listed below.

Equipment

New hardware includes a variety of components. Additional details are
included elsewhere in this book.

■ CPU modifications include:

A processor running at 16 MHz with a 32-bit wide data bus

1.5 Mbytes of non-volatile (battery-backed) RAM

4.0 Mbytes of Flash ROM
PCMCIA memory card interface
A full-duplex 1200/2400 bps modem
Error/Status code display for maintenance support

■ An 800 GS/LS-ID line/trunk module delivers the calling party’s telephone

number to the customer premises (MLX display telephones only) if the
service is subscribed to by the customer and if it is supported by the
caller’s local telephone company.

■ Support for:

MDC 9000 (6-line, cordless)
MDW 9000 (6-line, cordless, wireless)

8101 (single-line telephone, desk or wall-mount, data/fax jack, selectable
positive disconnect)
2500YMGL and 2500 MMGL (single-line desk telephones, selectable
positive disconnect)

™

Still-Image telephone (for interactive display of still images)

Picasso

■

Videophone 2500 single-line phone with interactive video display

■

Pre-fabricated and pre-drilled backboard

Installation, Upgrade Administration, and Maintenance

These are the new MERLIN LEGEND Communications System capabilities:

■ SPM (Release 3.18) conversion of translations from Release 1.0, 1.1,

2.0, and 2.1 to 3.0

■ Remote operation at 1200/2400bps

■ Advice and feedback administration screens for new Release 3.0

functionality

■ PCMCIA Memory Card Interface (a Release 3.0 processor board

required) allowing:

 System software installation
 System software upgrade
 800 GS/LS-ID port module firmware upgrade
 Integrated backup and restore of translations

Automatic and manual options for backup and restore are available
on the system. Automatic backup can be scheduled weekly or

daily to fit the customer’s needs.

■ Inter-digit dialing timer values are administratable

■ Inspection of Lines/Trunks displays only those lines and trunks

configured on system rather than all 80 facilities

■ Stations and facilities in Maintenance Busy (both manual and automatic)

can be identified by the maintenance monitor

User Features

7

Security

The Remote Access feature allows people at remote locations to enter the
system by dialing the number of a line or trunk designated for remote
access. The system can be programmed to require the remote user to dial
a barrier code (a type of password) after reaching the system. In earlier
versions, the system-wide barrier code length is fixed at 4 digits. Release

3.0 allows a system-wide barrier code length ranging from a minimum of 4
digits to a maximum of 11 digits, with a default setting of 7 digits. SMDR
records are enhanced to provide information for remote access calls. If the
remote access call is received on a facility providing Caller ID information
(see below), the SMDR report can help trace the call.

Caller ID

Caller information (telephone number) is furnished to MLX display
telephones by an 800 GS/LS-ID module using the LS (loop-start) option.
This allows customers to screen calls prior to answering the phone, as well
as providing calling party information for use with various applications. This
function is available only when the customer subscribes to caller
identification service from the local telephone company, if the telephone
company supports that service.

Shared System Access (SSA)

A telephone may have up to 27 Shared SA buttons to expand extension
coverage.

Authorization Codes

The Authorization Code feature allows you to make calls using your calling
privileges when you are dialing from an extension other than your own.
When you enter your authorization code (ranging from 2 to 11 characters
and unique across the system), the privileges and restrictions assigned to
your home extension override the current restrictions at the host extension.
This includes toll restriction, outward restriction, Facility Restriction Level
(FRL), Allowed Lists, Disallowed Lists, Night Service Exclusion List, and
Dial Access to Pools. All other functions on the telephone are those of the
local telephone, not the home extension.

Authorization codes can also be used for the purposes of call accounting
through the SMDR printout. The SMDR account code field can hold the
authorization code extension number or the authorization code itself.

Direct Voice Mail

If your company has voice mail, this feature allows you to dial a co-worker’s
voice mailbox directly without ringing that person’s extension. Direct Voice
Mail is especially useful for transferring calls when a co-worker is not
available.

8

Additional Features

The status of Leave Word Calling (LWC) and Privacy are retained across
cold starts.

SM

Caller ID (CLASS

ICLID and PRI) are available on primary coverage and

return from transfer.

Additional Application Packages, Adjuncts, and Adapter
Enhancements

PassageWay

TM

Direct Connection Solution

PassageWay Direct Connection Solution (Release 2.0) is a Lucent
Technologies computer telephone integrated product that links a desktop

Windows PC to the MERLIN LEGEND’s MLX-10DP, MLX-16DP, MLX-20L,
or MLX-28D telephone. The Windows applications are: Lucent
Technologies Call (autodial/contact manager), Lucent technologies Buzz
(screen-pop applications), Lucent Technologies Set (station programming
interface), and Log Viewer (call log application). PassageWay Direct
Connection Solution (Release 2.0) is the version supported on MERLIN
LEGEND 3.0.

PagePal

PagePal connects several Lucent Technologies and other paging systems
to the MERLIN LEGEND Communications System. No other system
adapter is necessary for loudspeaker paging.

Fax Attendant 2.1.1

Fax Attendant Release 2.1.1., which co-resides with AUDIX Voice Power on
the IS III Release 1.2 platform, provides the same functionality as earlier
versions, plus the following enhancements:

■ Personal Fax Messaging. Inbound faxes can be stored until the

subscriber asks that they be printed, at any fax machine he or she
specifies, on company premises or off-site (when the subscriber
retrieves fax messages remotely).

■ Fax Mail. Allows subscribers to send fax messages, get fax messages,

record personal greetings, and program outcalling.

■ Fax Broadcast. Provides a simple way to send one fax to as many as

1000 fax numbers.

Call Accounting System (CAS) for Windows

This standalone version of CAS takes advantage of the easy-to-use
graphical environment offered by Microsoft Windows. Through data
communications, it also allows one CAS system to serve multiple business
sites.

Group Video Conferencing

Group video conferencing is supported over DS1 (Digital Signal Level 1)
facilities with PRI. (Video conferencing has been available since Release

2.0.)

9

Release 3.1 Enhancements

Release 3.1 includes all Release 3.0 functionality plus the toll fraud and
security enhancements listed below.

Star Codes

Star codes are dialable codes for services provided by the CO. The user
has to contract with the CO to get these codes activated.

With this release, users can now add a star (*) code to Allowed and
Disallowed Lists to help prevent toll fraud. The MERLIN LEGEND system
checks if the star codes are allowed. If allowed, the system then checks the
remaining dialed digits against the calling restrictions.

As a security enhancement, *03 requires a technician to enter a
maintenance password to access test procedures.

Second Dial Tone Timer

Users can program a delay period (Second Dial Tone Timer) during which
no dialing is allowed. This is useful in cases when the CO sends a second
dial tone (such as after a star code); the user may start dialing before
getting the second dial tone, creating a risk of toll fraud or misrouted calls. If
the timer is programmed and dialing is attempted during the delay, the call
is not completed.

Trunk-to-Trunk Transfer

This feature allows or disallows trunk-to-trunk transfer on a per-station
basis. The default setting for all stations is restricted (disallowed).

Toll Fraud Defaults

This feature changes these default settings:

■ No station or remote access user with a barrier code may dial access

to any pool.

■ Disallowed List 7 contains numbers most commonly abused for toll

fraud: 0, 10, 11, 1809, 1700, 1900, 976, 1ppp976 (p=any number
or character), *. Assign this list to extensions as needed.

■ VMI ports are maximally restricted. Outward restriction is on and they

are assigned to Disallowed List 7.

■ FRL settings for VMI ports is 0, for local calls is 2, and for toll calls is 3.

Release 4.0 Enhancements

Release 4.0 includes all Release 3.1 functionality plus the enhancements
listed below.

System Functionality

The MERLIN LEGEND Communications System functionality is enhanced
to include the following:

■ An expanded dial plan supporting up to 200 tip/ring devices.

■ National ISDN BRI service support for voice and data connectivity to the

CO. Data speeds are 14.4 kbps for analog data and up to 64 kbps for
digital data. Release 4.0 supports the IOC Package “S” and Multiline

Hunt service configurations.

10

■ Certified 2B-data video/data applications that connect to MLX ports and

use NI-1 BRI, PRI, or T1 Switched 56 network interfaces to make
outside connections.

NOTE:

The 008 MLX and 408 MLX modules must have firmware vintage other

than 29. An earlier or later vintage firmware is supported.

■ The use of T1 facilities for digital data transmission of up to 56 kbps per

T1 channel.

Equipment

New hardware includes two new modules. They are:

■ An 016 module supporting 16 tip/ring devices and four TTR’s. All 16

ports can ring simultaneously. The module's ringing frequency (default
20 Hz) can be changed through programming to 25 Hz for those
locations that require it.

■ An 800 NI-BRI module supporting high-speed data and video

transmission.

Maintenance Support

The R4.0 software includes a Provisioning Test tool that technicians can
use to verify the operational status of installed NI-1 BRI lines.

User Features

Product Enhancements

The following enhancements are added:

■ Delay Call Forwarding. Each user can program a Forwarding Delay

setting for calls that are forwarded using Forward, Remote Call
Forwarding, or Follow Me. The forwarding delay is the number of times a
call rings at the forwarding extension before the call is sent to the
receiver. During the delay, the user may screen calls by checking the
displayed calling number (if it is available). The delay can be set at 0 to 9
rings. The factory setting for Forwarding Delay is 0 rings (no delay).

■ Voice Announce on the QCC. The QCC operator can use the fifth Call

Button to announce a call on another user’s speakerphone if the
destination telephone has a Voice Announce-capable SA button
available. QCCs cannot receive Voice Announce calls; they are received
as ringing calls. The factory setting for the fifth Call button is Voice
Announce disabled.

■ Timebased option for overflow on Calling Group. If the Overflow

Threshold Time is set to a value between 1–900 seconds, calls that
remain in the Calling Group Queue for the set time are sent to the

number

Overflow Receiver. This is in addition to the

of calls that are in
the Queue (previously, the only way to send calls to the Overflow
Receiver). If the Overflow Threshold Time is set to 0, Overflow by time is
off. The factory-set time limit is 0 (overflow by time is off).

11

■ Downloadable Firmware for 016 T/R board and the NI-BRI board.

The PCMCIA technology introduced in Release 3.0 continues to support
these two new boards in Release 4.0 for installation and upgrade. A
Release 3.0 or later processor is required for PCMCIA technology.

Single-Line Telephone Enhancements

The following enhancements are added to the single-line telephones:

■ Disable Transfer. Through centralized programming, the system

manager can disable the ability to transfer calls by removing all but one
SA or ICOM button from the telephone.

■ No Transfer Return. When a handset bounces in its cradle, the

MERLIN LEGEND system interprets this as a switchhook flash and

attempts to transfer a call. This causes unintended ringing at the user’s
phone. In Release 4.0, a flash followed by an on-hook state when a dial
tone is present causes the call to be disconnected.

■ Forward Disconnect. All ports on 012 and 016 modules now send

forward disconnect to all devices connected to them when forward
disconnect is received from the CO. This is a non-administrable
operation.

System Security

Greater system security is achieved by requiring a 7-digit maintenance
password when using SPM to perform remote administration via the
Remote Access Feature.

Release 4.1 Enhancements

Release 4.1 includes all Release 4.0 functionality plus the enhancements
listed below. There are no hardware changes in Release 4.1.

■ Coverage Timers Programmed for Individual Extensions

Beginning with Release 4.1, coverage timers, which control the duration
of the delay before calls are sent to each level of coverage, are
changed as follows:

The Group Coverage Ring Delay (1–9 rings) is programmed on

individual extensions and replaces the Coverage Delay Interval
programmed system-wide in previous releases.

The Primary Cover Ring Delay (1–6 rings) and Secondary Cover

Ring Delay (1–6 rings) programmed on individual extensions replace
the Delay Ring Interval programmed system-wide in previous
releases.

These enhancements allow the system manager to customize
coverage call delivery to match individual extensions’ call-handling
requirements.

12

■ Night Service Coverage Control

Beginning with Release 4.1, a system manager can enable the Night
Service Coverage Control option to automatically control the status of
telephones programmed with Coverage VMS (Voice Mail System) Off
buttons according to Night Service status.

When Coverage Control is enabled and the MERLIN LEGEND
Communications System is put into Night Service, all programmed
Coverage VMS Off buttons are automatically turned off (LED is unlit)
and all eligible outside calls are sent to the assigned voice messaging
system calling group with normal ringing delay. When Night Service is
deactivated during the day, all programmed Coverage VMS Off buttons
are automatically turned on (LED is lit) and voice mail coverage is
disabled for outside calls.

Users can override the Coverage VMS Off button status at any time by
pressing the programmed Coverage VMS Off button to turn the LED
on or off.

■ Night Service Group Line Assignment

Beginning with Release 4.1, a system manager can assign lines to
Night Service groups to control handling of after-hours calls received
on individual lines. This capability replaces the automatic assignment to
Night Service groups of only those lines that ring on the Night Service
operator console. An outside line must be assigned to a Night Service
group to receive Night Service treatment.

With this enhancement, Night Service can be activated and deactivated
on lines that do not appear on operator consoles (for example, personal
lines), and lines appearing at operator positions can be excluded from
Night Service.

■ Forward on Busy

Beginning with Release 4.1, the Forward, Follow Me, and Remote Call
Forward features are enhanced to remove the requirement that a call
must be ringing at an extension before it can be forwarded. With the
Forward on Busy enhancement, a call to an extension with no available
SA (System Access) or ICOM (Intercom) buttons is forwarded
immediately to the programmed destination, preventing the caller from

hearing a busy signal from the intended call recipient’s extension.

■ Maintenance Testing for BRI Facilities That Are Part of Multiline

Hunt Groups (MLHGs)

Beginning with Release 4.1, the NI-1 BRI (National Integrated Services
Digital Network-1 Basic Rate Interface) Provisioning Test Tool is
enhanced to include testing for BRI facilities that are part of Multiline
Hunt Groups (MLHGs).

13

The NI-1 BRI Provisioning Test Tool is used by Lucent Technologies
maintenance personnel on MERLIN LEGEND Communications
Systems that include a 800 NI-BRI module. Technicians use the tool
during system installation and maintenance to test the functionality of
the BRI lines and report analyzed results.

Release 4.2 Enhancements

Release 4.2 includes all Release 4.1 functionality plus the enhancements
listed below. There are no hardware changes or Release 4.2.

■ Additional Network Switch interface and Services Options for

ISDN Primary Rate Interface (PRI)

Release 4.2 of the system supports connectivity to MCI
exchange carrier (LEC) PRI services and to the following central office
switch types (in addition to the 4ESS and 5ESS switch types that are
currently available for AT&T Switched Network Services):

 Nortel



DMS-100 Generic BCS 36 for local exchange carrier

services



or local

 Nortel DMS-250 Generic MC107 serving the MCI network
 Digital Switch Corporation DEX600E Generic 500-39.30 serving

the MCI network

Beginning with Release 4.2, the following MCI PRI and local exchange
carrier (LEC) PRI services (along with the AT&T Switched Network
Services) can be provided to users of the MERLIN LEGEND
Communications System:

 MCI Toll Services for DMS-250 or DEX600E switch type:

❏ MCI Prism

and international voice calls; for domestic outgoing 56-kbps
restricted, 64-kbps unrestricted, and 64-kbps restricted
circuit-switched data calls

❏ MCI VNet

voice calls; for 56-kbps restricted, 64-kbps restricted, and
64-kbps unrestricted circuit-switched data calls

❏ MCI 800 for domestic, toll-free, incoming voice calls
❏ MCI 900 service numbers



service for domestic outgoing long-distance



service for incoming and outgoing domestic and

 LEC services for DMS-100 switch types:

❏ DMS Virtual Private Network service for calls between the

MERLIN LEGEND Communications System and another
communications system (such as another MERLIN
LEGEND Communications System)

❏ DMS INWATS (Inward Wide Area Telephone Service) for

domestic, toll-free, incoming voice calls

❏ DMS OUTWATS (Outward Wide Area Telephone Service)

for domestic, outgoing, long-distance voice calls

❏ DMS FX (foreign exchange) to provide local call rating for

calls from the local exchange to the area serviced by the
foreign exchange.

14

❏ DMS Tie Trunk to provide private exchange call rating for

calls placed on a dedicated central office facility between
the MERLIN LEGEND Communications System and
another communications system (such as another MERLIN
LEGEND Communications System)

■ Improvements to Station Message Detail Recording (SMDR) and

Support for MERLIN LEGEND Reporter Application

The SMDR feature is enhanced to provide more details about calling
group agent activities and help system managers assess the
effectiveness of call centers, in terms of both agent performance and
the adequacy of facilities to handle inbound calls. These improvements
apply to calling groups that are programmed as Auto Login or Auto
Logout type. The SMDR and MERLIN LEGEND Reporter features
listed are administrable:

 TALK Field. For Auto Login and Auto Logout calling groups, the

TALK field records the amount of time a calling group agent
spends on a call.

 DUR. (DURATION) Field. For Auto Login and Auto Logout calling

groups, call timing begins when a call arrives at MERLIN LEGEND
Communications System and not after a preset number of
seconds. Call timing ends when the call is disconnected; either the
caller or the agent hangs up. This allows the system manager to

determine how long a caller waited for an agent’s attention.

 Coding of Calls on Reports. An asterisk (*) appears in the call

record when:

a. A call is not answered by an Auto Login or Auto Logout

calling group agent and is abandoned while waiting for an
agent.

b. The call is answered by someone not a member of an Auto

Login or Auto Logout calling group.

An exclamation point (!) signals that an Auto Login or Auto
Logout agent handled a call that was answered by someone
who was not a member of that Auto Login or Auto Logout with
Overflow group. An ampersand (&) in the call record indicates
that the group’s overflow receiver answered the call.

■ MERLILN LEGEND Reporter. MERLIN LEGEND Reporter

provides basic call accounting system reports for all incoming calls
to Auto Login or Auto Logout type calling groups. MERLIN
LEGEND Reporter assists in determining the effectiveness of
calling group agents, assessing the level of service provided to
callers, and ascertaining whether adequate incoming phone lines
and agents are available to handle peak call load. MERLIN
LEGEND Reporter is an administrable option. The default is Off, in
which case the Release 4.0 SMDR reports are available. If this
option is set to On, the following reports are provided:

15

❏ Organization Detail Report
❏ Organization Summary and Trends Report
❏ Selection Detail Report
❏ Account Code Report
❏ Traffic Report
❏ Extension Summary Report
❏ Data Report
❏ Talk and Queue Time Distribution Report
❏ Time of Day Report
❏ ICLID Call Distribution Report
❏ Facility Grade of Service Report

■ Maintenance Enhancements

 Change to Permanent Error Alarm

Beginning with Release 4.2, the most recent permanent error
alarm is not shown on the System Error Log menu screen but is
available as an option from that screen. For details, refer to the
Maintenance section of the technician guide,

Programming and Maintenance

.

Installation,

 Enhanced Extension Information Report

Beginning with Release 4.2, the Extension Information Report
includes the Extension Status (ESS) and supervisory mode for
each extension.

Release 5.0 Enhancements

Release 5.0 includes all Release 4.2 functionality plus the enhancements
listed below.

■ Computer Telephony Integration (CTI)

Beginning with Release 5.0, a PassageWay
link from the MERLIN LEGEND Communications System to a LAN
server running Novell
Technologies-certified telephony applications to control MLX and
analog multiline telephone (BIS only) operations that are
the applications. The physical connection for the CTI link is an MLX
port on a 008 MLX or 408 MLX module on the MERLIN LEGEND
Communications System control unit and an ISDN link interface card

plugged into the customer’s server. The feature is available for
Hybrid/PBX mode systems only.



NetWare software allows Lucent



Telephony Services CTI

monitored

by

System Requirements for CTI link

Refer to Chapter 2 of the

instructions.

The following equipment and software are required:

16

Network Manager’s Guide

for detailed installation

■ An Intel i386 , Intel i486, or Pentium class computer with at least

16 megabytes of RAM. Additional memory may be needed if
additional applications will be running on the server machine.

■ NetWare Version 4.10 or Version 3.12

■ 5 megabytes of disk space available on the SYS (system)

volume

■ Telephony Services for NetWare software, Releases 2.21 or

later, installed

■ An Eicon/G. Diehl SCOM card for the CTI link

■ A free 8- or 16- bit ISA slot for the Eicon/G. Diehl SCOM card

■ System software Release 5.0 or later installed on the MERLIN

LEGEND Communications system

■ The MERLIN LEGEND configured in Hybrid/PBX mode

■ An MLX port board (using firmware Version 28 or later,

except

Version 29) installed in the MERLIN LEGEND

NOTE:

The 008 MLX and 408 MLX modules must have firmware
vintage other than 29. If the module has firmware 29,
administering a CTI link on the module is prevented. An earlier
or later vintage firmware is supported.

■ If the MERLIN LEGEND switch has only one MLX port board,

you also need System Programming and Maintenance (SPM)
software, Version 5.01, to administer the CTI link

■ One port on the MLX board is used for the CTI link. This port

cannot be a potential operator port (2,3,4,6,7,and 8 must be
available) or a console programming port

■ For a NetWare 3.12 installation, ensure that either

NWSNUT.NLM, Version 4.11 or later, and TUI.NLM, Version

1.04 or later, is obtained from Novell and installed in the
SYS:\SYSTEM directory

NOTE:

To obtain these NLMs from Novell, access either the Novell web
site (http:\\www.novell.com) or the Novell ftp site
(ftp.novell.com). First, download IPXRT4.EXE and follow the
directions in the associated readme file. Then, download
NWSNUT.NLM and TUI.NLM.

17

■ Basic Call Control. A CTI link application on a user’s computer can

assume basic call control of the user’s analog multiline or MLX
telephone’s SA buttons. Basic call control includes:

 Answering calls arriving on an SA button
 Making calls from an SA button
 Hanging up calls
 Hold and retrieving a call on hold at the user’s extension
 Conference calls from a DLC or QCC operator

NOTE:

Transfer and 3-way conference, when handled through a CTI
link application, provide the original caller’s calling number
information or other information to the transfer receiver or new
conference participant, if the user has screen-pop capability.

■ Screen Pop. Screen pop occurs when the calling number, called

number, or other user-defined identifier (such as an account code that
a voice-response unit prompts the caller to dial) is used to display a
screen associated with the calling party. For example, Caller ID
services can be used to support screen pop on a system that includes
a CTI link; using the calling party number as a database key code,
information about a caller automatically appears on the user’s computer
screen when the call arrives at the extension. Depending on the
application, screen pop may be available for calls that arrive on line
buttons other than SA buttons and/or are answered manually at the
telephone rather than by the application.

Screen pop can occur on incoming calls from the following sources:

 Calling group distribution
 ISDN PRI Routing by Dial Plan

 An extension on the MERLIN LEGEND Communications

System

 Remote Access

NOTE:

In the case of remote access calls, the only information that the
application can collect about the caller is the remote telephone

number.

 A transfer of a call that was answered by a voice response unit
 A transfer, redirection, or conference of a call that was answered at

a DLC or at a QCC

NOTES:

DLCs (Direct-Line Consoles) may use CTI applications. If they
do, they perform the same way as other extensions. A DLC
assigned to use a CTI link application is a
a DLC is used as a regular operator console and not assigned as
a CTI link extension, it is

non-monitored

monitored

.

DLC. When

Calls to a QCC non-monitored DLC do not initiate screen pop at
the operator position., but when an operator directs a call to an

18

extension using a CTI application, caller information does initiate
screen pop.

Calls transferred from Cover buttons on non-monitored DLCs do
not initiate screen pop at the destination extension.

■ HotLine Feature. The Release 5.0 HotLine feature is designed for

retail sales, catalogue sales, and other types of businesses and
organizations. It is available in all three modes of system operation. The
feature allows a system manager to program a single-line telephone
extension as a HotLine. When a user lifts the handset at the HotLine
extension, the telephone automatically dials the inside extension or
outside telephone number programmed as the first Personal Speed
Dial number (code 01) for the extension. At HotLine extensions, calls
cannot be transferred, put on hold, or conferenced.

Personal Speed Dial codes can be programmed at the extension prior
to HotLine assignment (a system programming function). Alternatively,
a Personal Speed Dial code can be programmed from the single-line
telephone after HotLine operation is assigned. However, because of
security considerations, this is a one-time opportunity. Once the
Personal Speed Dial number is programmed, any changes to it or any
other extension programming must be performed using centralized
telephone programming.

Any type of inside or outside line that is normally available to a single­line telephone can be assigned to a HotLine extension. Generally, the
HotLine telephone does not receive calls, and its line should be set to
No Ring.

!

SECURITY ALERT:

A HotLIne single-line telephone accesses a loop-start line, the line
should provide and be programmed for Reliable Disconnect. If it is not,
a caller may be able to stay on the line after the initial call and access
an outside line.

■ Call Center Enhancements. Release 5.0 and later systems include

Group Calling features that enhance call center operations.

 Most Idle Hunt Type. In addition to the Circular (factory setting)

and Linear hunt types supported in earlier releases, a third hunt
type distributes calling group calls in an order based on which
agent has waited the longest since transferring or hanging up on
an incoming calling group call. For some applications, this hunt
type is more efficient than the circular type because it takes into
account the varying duration of calls. The system distributes
calls based on when an agent last completed a call, not on
when he or she last received one. This hunting method ignores
non-calling group calls. For example, if an agent transfers a call
that arrived on a line not assigned to the calling group, the

calling group member’s most-idle status is unaffected.

19

 Delay Announcement Devices. The system manager can

designate as many as ten primary delay announcement devices
per group rather than the single device for each group that is
available in Release 4.2 and earlier systems. Furthermore, an
additional secondary delay announcement device can be
specified, for a total of ten primary device extensions and one
secondary device extension per group.

A primary delay announcement device operates in the same
fashion as a single delay announcement device, playing once,
as soon as it is available, for the caller who has waited the
longest for a calling group agent and has not heard a primary
delay announcement. If a secondary announcement device is
used, it can use the factory setting, which plays the
announcement once, or it can be set to repeat the
announcement after a certain amount of time. The system
manager programs the time (0–900 seconds) between primary

and secondary announcements. This setting controls both the
interval between primary and secondary announcements and
the interval between repetitions of the secondary announcement
if it is set to repeat.

The primary and secondary announcement options, when used
together, allow an initial message to play for callers, followed by
a repeating announcement that, for example, urges callers to
stay on the line and wait for a calling group member.

Two or more groups may share an announcement device.

 Enhanced Calls-in-Queue Alarm Thresholds. Three Calls-in-

Queue Alarm thresholds can be set to more clearly indicate the
real-time status of the queue according to the behavior of
programmed Calls-in-Queue Alarm buttons. In earlier releases,
only one Calls-in-Queue Alarm Threshold setting is available to
activate the LEDs at programmed Calls-in-Queue Alarm buttons
for a calling group.

Using all three levels, the system manager sets Threshold 1 to
the lowest value, Threshold 2 to a middle value, and Threshold
3 to the highest value. A Calls-in-Queue Alarm button indicates
the severity of the alarm conditions in the following ways:

— If the number of waiting calls is less than the value

programmed for Threshold 1 or drops below that level,
the LED is unlit.

— If the number of waiting calls is greater than or equal to

the Threshold 1 value but less than the Threshold 2
value, the LED flashes.

20

— If the number of waiting calls is greater than or equal to

the Threshold 2 value but less than the Threshold 3
value, the LED winks.

— If the number of waiting calls is greater than or equal to

the highest value, Threshold 3, the LED lights steadily.

NOTE:

A DSS (Direction Station Selector) button that is used as a
Calls-in-Queue Alarm button can only indicate two
threshold levels, either by flashing or by lighting steadily. If
a calling group must use this type of Calls-in-Queue Alarm
button, only two threshold levels should be programmed.

If all three thresholds are set to the same value, the result is one
threshold only. If two values are the same, then the result is two
alarm levels. The factory setting is one call for all three
thresholds.

An external alert only signals when the number of calls in the
queue exceeds the programmed Threshold 3 value.

 MLX-5 and MLX-5D Telephones. The MLX-5 nondisplay and

the MLX-5D display telephones are compatible with all system
releases. The display telephone includes a 2-line by
24-character display, and both telephones come with 5 line
buttons. In systems prior to Release 5.0, the MLX-5 and MLX­5D telephones are treated as MLX-10 and MLX-10D telephones
respectively. As of Release 5.0, the system recognizes the
MLX-5 and MLX-5D telephones as 5-button telephones.

Design Benefits

Modular components allow easy, cost-effective growth in both size and

function. For upgrades from the MERLIN LEGEND Communications
System, all wiring and analog MERLIN system telephones can be reused.
For upgrades from the MERLIN II Communications System, certain trunk
and extension modules can also be reused. The modules are 800, 400,
400EM, 012, 008, and 408.

Menu-driven system programming maintains the customer’s command of
business operations.

Built-in 1200/2400-bps modem allows fast access to the system by
customers, Lucent Technologies personnel, or authorized dealers from a
remote location for system programming and maintenance.

Flexible mode of operation saves upgrade costs by allowing system
configuration in one of three modes: Hybrid/PBX, Key, and Behind Switch.
(The default setting on the 3.0 processor board is Hybrid/PBX.)

Connectivity to other systems in the Behind Switch mode optimizes
existing resources by allowing the system to work as part of another
MERLIN LEGEND Communications System, System 25, System 75,
System 85, DEFINITY 75/85, or other communications system. The control

21

unit can connect to another system’s control unit via either an off-premises
telephone (OPT) line or an analog or digital tie trunk.

Digital 2.048-MHz bus supplies a 64-kbps channel on each of the 216 time
slots.

68EC020 Motorola CPU running at 16 MHz with zero wait states provides
fast system performance.

Memory data retention saves time by ensuring that system and extension
programming information is retained for 5 days, depending on the system
configuration, in case of power failure or system shutdown.

Integrated voice and data capabilities allow users to talk while
transmitting data at speeds up to 64 kbps.

DS1 interface can be configured for connection of either T1 or PRI for
basic call control with the 4ESS



or 5ESS PRI service specifications.

Basic Rate interface (BRI) S/T protocol supports premier digital multiline
(MLX) telephones with superior display capabilities and supports the ISDN
terminal adapter Data Module for the connection of adjuncts.

Environmental Specifications

The control unit requires a regulated environment and can be located in any
room or closet that is temperature-controlled and clean. Do not mount the
control unit where it will be exposed to direct sunlight.

In addition, the control unit should not be co-located with air conditioning or
ventilation units, compressors, fans and blowers, heaters, arc welders, or
other machinery that produces electrical interference.

The control unit is mounted on a Lucent Technologies pre-drilled
backboard.

Once installed, it is important to keep the control unit site clear of hazards,
such as stacked paper or boxes, that block ventilation. Installing any
machinery in the vicinity of the control unit should be avoided. If any
pollution-producing work (such as sanding or spray painting) is to be done
in the area, care should be taken to protect the unit.

Table 1–4 gives the environmental specifications for the control unit.

Control Unit

Fully loaded basic carrier
Weight: 45 lb. (20.4 kg)
Dimensions: 14 in. wide x 23 in. high x 12 in. deep

Fully loaded 2-carrier system (basic carrier plus 1 expansion carrier)
Weight: 90 lb. (40.8 kg)
Dimensions: 25 in. wide x 23 in. high x 12 in. deep

Fully loaded 3-carrier system (basic carrier plus 2 expansion carriers)
Weight: 135 lb. (61.2 kg)
Dimensions: 37 in. wide x 23 in. high x 12 in. deep

Mean Time Between Failures

(35.6 cm x 58.4 cm x 30.5 cm)

(63.5 cm x 58.4 cm x 30.5 cm)

(94 cm x 58.4 cm x 30.5 cm)

22

(mean/average time the system is expected to operate before any type of
failure occurs)

2.4 years
For a system configured with 24 trunks and 50 stations (extensions)

23

Backboard Mounting Hardware Requirements

This refers to the types of wall construction to which the backboard will be
attached.

Type of material Mounting Hardware

Wood surface Wood screws
Concrete surface, brick, cinder block Masonry anchors
Plaster, plasterboard Toggle bolts
Sheet-metal surface Sheet-metal screws

Hardware has a combined pullout force of 650 lb. (294.8 kg). When
mounting to sheet-metal walls, attach to structural members.

Location

Within 5 ft. (1.5 m) of dedicated AC power outlet (1 plug per carrier)
Within 1000 cable ft. (304.8 m) of telephones

Heat Dissipation

Fully loaded basic carrier 500 Btu/hr (35 cal/sec)
Fully loaded 2-carrier system 1000 Btu/hr(70 cal/sec)
(basic carrier with one expansion carrier)
Fully loaded 3-carrier system 1500 Btu/hr(105 cal/sec)
(basic carrier plus two expansion carriers)

Power Requirements

Basic carrier 117 VAC 60 Hz -15% to 10% 5.4A
2-carrier 117 VAC 60 Hz -15% to 10% 10.8A
3-carrier 117 VAC 60 Hz -15% to 10% 16.2A

Temperature/Humidity Range

40°–104°F (4°–40°C)
20%–80% relative humidity

Ventilation Clearances

1 in. (2.5 cm) on right and left sides

Radio Frequency Interference, Tolerance 1.0 V/m
Electromagnetic Interference (EMI)

To reduce electromagnetic interference emissions (possible interference
problems with handheld telephones), check the date of manufacture of the
CPU (517A27) units. If they were manufactured before April 1993, replace
them with a later version.

24

!

CAUTION

■ For the control unit, do not use an AC outlet that is controlled by a wall

switch or some other switch.

■ Use an approved ground (AC receptacle for 3-prong plug).

■ Do not install the control unit outdoors.

■ Do not place the control unit near extreme heat (furnaces, heaters,

attics, or direct sunlight).

■ Do not expose the control unit to devices that generate electrical

interference (such as arc welders or motors).

■ Do not place anything on top of carriers.

■ Do not install the control unit under any device that may drip fluid, such

as an air conditioner.

■ Each auxiliary power unit requires one outlet.

■ Do not expose the control unit to moisture, corrosive gases, dust,

chemicals, spray paint, or similar materials.

Power and Grounding

Proper power and grounding are essential for correct and safe functioning
of the system.

Power Specifications

The system control unit plugs into a 117-VAC outlet. To avoid accidental
disconnection of the system, this outlet should not be controlled by a wall
switch.

Each carrier unit requires its own power supply. Each power supply
requires a maximum current of 5.4 amps. Therefore, if expansion carrier
units are added to the system, extra AC outlets may be needed.

Grounding Requirements

Proper grounding of the installation site protects the system against the
following:

■ Lightning

■ Power surges

■ Power crosses on outside lines/trunks

■ Electrostatic discharge (ESD)

The local telephone company is responsible for providing protection of
outside lines/trunks at the entrance to the site. The protection should
consist of the following:

■ Carbon blocks or gas discharge tubes connected to an approved ground

■ Adequate bonding of the outside line/trunk protector ground and the

power company ground

!

WARNING

An improper ground can result in equipment failures and service outages.
Verify that the AC power uses an approved ground for its primary ground,
that all voltage-limiting devices are grounded to an approved ground, and
that the ground is one of the approved grounds listed below.

25

The following is a list of approved grounds, starting with the most preferred:

■ Building steel

■ Acceptable water pipe, must be a metal, underground water pipe at least

½-in. (30.4 cm) in diameter, and in direct contact with the earth for at
least 10 ft. (3 m).

— It must be electrically continuous so that the protector ground is

connected. (Check for insulated joints, plastic pipe, and plastic water
meters that might interrupt electrical continuity.)

— A metallic underground water pipe must be supplemented by the

metal frame of the building, a concrete-encased ground, or a ground
ring.

— Other local metal underground systems or local underground

structures such as tanks and piping systems

— Rod and pipe electrodes, a 5/8-in. (1.6-cm) solid rod or ¾-in.

(1.9-cm) conduit or pipe electrode driven to a minimum depth of 8 ft.
(244 cm)

— Plate electrode, a minimum of 2 square ft. (61 square cm) of metallic

surface exposed to the exterior soil

■ Concrete-encased ground, which must be an electrode, consisting of

one of the following:

— At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each

being at least 0.5-in. (1.27 cm) in diameter

— 20 ft. (6.1 m) of bare copper conductor not smaller than #4 AWG,

encased in 2 in. (5 cm) of concrete. This electrode must be located
within and near the bottom of a concrete foundation or roofing that is
in direct contact with the earth.

— Ground ring, consisting of at least 20 ft. (6.1 m) of bare copper

conductor not smaller than #2 AWG, encircling the building. The
ground ring must be in direct contact with the earth and buried at least

2.5 ft. (77 cm) below the earth’s surface.

!

WARNING:

Do not use a metal underground gas piping system. This is a safety risk.

For most power surges, the following standard grounding requirements
provide adequate lightning and surge protection:

■ Properly wired/grounded/bonded outside line protectors

■ Properly wired/grounded AC outlet

■ Properly grounded single-point ground bar

■ Properly wired connection between single-point ground and power

supplies

Additional Power Surge Protection

The 391A1 power supply has built-in AC line protection. This built-in
protection handles almost all situations.

Occasionally, additional protection may be needed if the customer is
located in a heavy lightning area. A 147A surge protector can be connected
to the system to limit surges from the AC lines and outside lines. One 147A
protector provides protection for four outside lines. Up to three 146A
protectors can be added to the 147A to provide protection for a maximum of
16 outside lines. For more than 16 lines, additional 147A protectors are
required.

26

NOTE

The 147A protector is usually not needed with the 391A1 power supply. It
may be needed with the older 391A power supply module in heavy lightning
areas.

Complete installation instructions are provided with the protectors.

27

NOTES

28

Control Unit Interfaces

Interface Applications

*

BRI S/T

DS1 Control unit to the following services:

RS-232-C Control unit to PC connected to

Control unit to MLX telephone

ISDN Terminal Adapter

■ T1

Emulated tie trunk
Emulated DID
Emulated loop-start
Emulated ground-start

■ PRI services

ACCUNET
MEGACOM



switched digital service



WATS
MEGACOM 800
Software Defined Network (SDN)
MultiQuest



900 number services

Connectivity to 5ESS Generic

6/7/8/FTS 2000

Multiple incoming calls to

directory number
Call-by-Call Service Selection
Password handling

for FTS2000
SID-ANI as Calling Party Number

system programming port

Signaling
Channel
Rate

16 kbps (D)
64 kbps (B)
64 kbps (B)
and (D)

64 kbps

2400 bps
or
1200 bps

Audio/
Data
Rate

2400 bps
or
1200 bps

Control unit to Lucent Technologies

1200 bps
model 572 printer, PC with CAS,
or CAT connected to
RS-232-C port

ATL Control unit to analog multiline

40 kHz 300–
telephone

Tip/Ring Control unit to single-line

telephone, modem, fax, OPT, or
voice mail system

*

Call handling derived from CCITT recommendation Q.931.

1200 bps

3400 Hz

29

Network Interface Requirements

Line/Trunk Type

Loop-start 02LS2 RJ11C, RJ14C, RJ21X

Ground-start 02G S2 RJ11C, RJ14C, RJ21X

DID 02RV2-T RJ11C, RJ14C, RJ21X

OPT 0L13C RJ11C, RJ14C

Tie TL31M RJ2GX

Facility
Interface Code

Network
Interface

T1 04DU9-B

04DU9-C

PRI 04DU9-BN

(D4 with AMI)

04DU9-DN
(D4 with B8ZS)

04DU9-IKN
(ESF with AMI)

04DU9-ISN
(ESF and B8ZS)

BRI 02B1Q RJ11C, RJ14C, RJ21

RJ48C/X

RJ48C/X

FCC Registration

Registration Number REN Type

AS593M-72682-MF-E 1.5A Multi-function

AS593M-72914-KF-E 1.5A Key only

AS5USA-65646-PF-E 1.5A Hybrid/PBX

DOC Registration

DOC Certification No. CSA Certification No. Load No.

230-4095A LR-56260 6

30

Hardware and Software Capacities

You can configure the system as a stand-alone unit or as part of a private
network. Maximum system capacities are as follows:

■ Up to 108 simultaneous two-party conversations

IMPORTANT:

If more than 108 conversations are in progress at the same time,
blocking can occur.

■ Up to 80 line/trunk jacks, including loop-start, ground-start, DID, and tie

■ Up to 255 extension endpoints that support a combination of the

following:

— Up to 255 physical extension jacks for tip/ring telephones and

adjuncts

— Up to 127 logical digital data ports (through ISDN terminal adapters

connected to jacks on the MLX module) providing RS-232
connections to data terminals and personal computers

■ System call-handling capability of 3888 hundred call seconds per hour

(ccs/hr)

■ Up to three 100D DS1 modules, maximum two per carrier

■ Up to five 800 NI-BRI modules, maximum three per carrier (Release 4.0

and later)

■ One CTI link when operating in Hybrid/PBX mode

The system has a total capacity of 280 jacks (80 outside lines/trunks plus
200 extensions); however, each MLX module extension jack supports two
logical endpoints (extension devices that can operate simultaneously and
independently of each other). For example, an MLX telephone with a Multi­Function Module (MFM) plugs into one extension jack, but the jack supports
both the telephone and the equipment (for example, a fax or an answering
machine) connected to the MFM.

Similarly, although the 100D module has only one jack, it can serve up to 24
endpoints (emulated lines/trunks or PRI lines/trunks). Thus, you can
configure the system to connect up to 80 lines/trunks and 255 extension
endpoints—a total of 335 endpoints.

The following table, Table of Hardware and Software Capacities, lists the
hardware and software capacities of the system. Constraining Factors

ä

appear with a checkmark (

) and are explained at the end of the table.

31

Table of Hardware and Software Capacities

Limit

Account Codes 16

Digits per code

Authorization Codes 255

Digits per code 11

Allowed/Disallowed Lists

Number of lists 8
Entries per list 10
Digits per entry 7

Automatic Route Selection (ARS)

Number of ARS tables 16
Subpatterns per table 2
Routes per subpattern 6
Entries per table 100
Entries across all tables 1600
Default tables 4

Callback calls in queue 64
Calling Groups

Number of groups 32
Members per group 20
Groups per member 1
Delay announcements per system 32
Delay announcements per group 1
Groups per delay announcement 32
External alerts per group 1
Coverage groups per group 1

Carriers 3

Line/trunk and extension module

slots per basic carrier 5

Line/trunk and extension module

slots per expansion carrier 6

Maximum slots available for

line/trunk and extension modules 17

Coverage Groups

Number of groups 30
Senders per group 255
Groups per sender 1
Receiver buttons per group 8
Groups per QCC receiver 30

CTI Link 1
Direct Inward Dialing

Number of blocks 2
Number of trunks 80

Constraining

Factor

ä

ä

ä

ä

32

Table of Hardware and Software Capacities (

Data Hunt Groups

Number of groups 32
Members per group 20
Groups per member 1

Directories

System Directory 1

Listings 130

Extension Directory 1

Listings 200

Personal Directory (MLX-20L only) 48

Listings 50

100D module (maximum 2 per
carrier)

800 NI-BRI Module (max 3 per
carrier)

Endpoints (devices) 255
Extensions

Total physical jacks 200

Total endpoints 255

Fax machines with Message Waiting 16
Lines/Trunks 80
Night Service

Groups 8
Members per group 255
Calling groups per group 1
Groups per member 8
Emergency Allowed List entries 10

System Operating Consoles

Direct-line consoles (DLCs)

MLX-20L or MLX-28D 8
BIS-22D, BIS-34D, or MERLIN II

System Display Consoles 8
QCCs 4
DSSs 16
Combination of DLCs plus QCCs 8
Number of consoles per module 2

Park codes (number of codes) 8
Personal lines 64

Limit

3

5

continued

Constraining

Factor

ä

ä

ä
ä
ä

)

33

Table of Hardware and Software Capabilities (

continued

)

Pool Buttons 64

Limit

Ports (not simultaneously)

Total extensions (dialable) 280
Voice and data (physical pools) 200
Voice Announce to Busy extensions 127
Voice-Mail interface (VMI) 20
ISDN Terminal Adapter 127
Paging 3
Delay announcements 32

Remote Access

Number of barrier codes 16
Digits per code, systemwide 4–11

Shared System Access Buttons

Number of buttons per principal

extension 27

Speed Dial

Personal Speed Dial

Entries per telephone 24
Entries per system 1200
Digits per entry 28

System Speed Dial

Entries per system 130
Digits per entry 40

System Programming Equipment

MLX-20L 1
RS-232 jack for PC with SPM 1
Modem (built in processor module) 1

Telephones (not simultaneously)

Analog multiline

Without Voice Announce to Busy 136

With Voice Announce to Busy 68
MLX-20L 48
All other MLX telephones

(with/without ISDN terminal

adapter /MFM) 127
Single-line 200
Power failure transfer 20

Traffic (100 call seconds/hr/system) 3888
Two-party conversations 108
Voice-messaging systems 1

Constraining

Factor

ä

ä

ä

ä
ä
ä

ä
ä
ä
ä
ä

34

Constraining Factors

This section describes the constraining factors that limit the capabilities
supplied in the table above.

Calling Groups

Members of groups

the QCC position is set up as a system operator and has its own queue that
is different from the group’s queue.

Carriers

The first slot of the basic carrier is used for the processor module.

Coverage Groups

Senders per group

coverage available and use Position-Busy instead.

CTI Link

One CTI link is supported in Hybrid/PBX mode only.

Fax machines with Message-Waiting

The system can support more than 16 fax machines, but those in excess of
16 cannot use fax message-waiting indication.

System Operator Consoles

DLCs

. Two consoles are allowed for each MLX or analog module, with a
maximum of eight per system. Up to two DSSs can be attached to an MLX
operator console, and one is built into the MERLIN II System Display
Console.

QCCs

. Two consoles are allowed for each MLX module with a maximum of

four per system.

Ports (not simultaneously)

Voice-Mail interface

ports, all the VMI ports must be in the same calling group, and the
maximum number of extension in a calling group is 20.

Speed Dial

Personal Speed Dial

System Programming Equipment

Remote access overrides on-site programming except during backup or
restore.

Telephones (not simultaneously)

Analog multiline with/without Voice Announce to Busy

ports/board.

MLX-20L

. RAM limit and the total includes the MLX-20L telephone used for

system programming.

All other MLX telephones

cannot be connected to the same telephone (including the MLX-20L) at the
same time.

Single-line
Power failure transfer

Traffic (100 call seconds/hr/system)

Assumes 20 percent internal traffic.

Two-party conversations

216 time slots.

. QCCs cannot be members of calling groups because

. QCCs cannot be senders because they do not have

. Although the system software supports up to 24 VMI

. Single-line and 5- or 10-button telephones only.

. 17 slots x 8

. RAM limit. An MFM and a ISDN terminal adapter

. RAM limit

. 1 for each 4 LS/GS line/trunk jacks.

35

Ordering Codes

Component PEC Comcode App. Code

Control Unit

MERLIN LEGEND Control Unit 6140-CU5

Power Supply Module 107184848 391A3
R5.0 Processor 108004573 517J33
Backplane/Basic Housing

and Carrier 107007114 403G
Blank Backup Card 107779878 10A1
R5.0 Customer Ref. Manuals
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND Upgrade—

R1/R2 to R5 6141-109A

R5.0 Processor 108004573 517J33

Blank Backup Card 107779878

SPM–UNIX (Attribute: QTY 11) 108007782

SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals* 107713679 555-650-100

End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND Upgrade—

R3/R4 to R5 6141-110A

Force Installation Card 108004581 10F1

SPM–UNIX (Attribute: QTY 11) 108007782

SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals* 107713679 555-650-100

End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND Upgrade—

M II to R5 6141-108A

R5.0 Processor 108004573 517J33

Blank Backup Card 107779878

SPM–UNIX (Attribute: QTY 11) 108007782

SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals* 107713679 555-650-100

End-User CD-ROM 108007972 555-650-800

*

The R5.0 Customer Reference Manuals package contains

Reference

,

System Programming

* 108008004 555-650-100

, and

System Manager’s Guide

Feature

.

36

Ordering Codes (

Component PEC Comcode App. Code
MERLIN LEGEND MLX/012 T/R

Bundle 6140-P5C

Power Supply 107184848 391A3

R5.0 Processor 108004573 517J33

Backplane 107007114 403G

Blank Backup Card 107779878 10A1

408 GS/LS-MLX Module

(QTY: 2)
012 T/R Module w/Ring Gen. 107438939 517J13
SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND ATL Bundle 6140-P5D

Power Supply 107184848 391A3
R5.0 Processor 108029471 517J33
Backplane 107007114 403G
Blank Backup Card 107779878 10A1
408 GS/LS-MLX Module

(QTY: 2)
008 ATL Module 105351092 517B3
SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND 016 T/R

Bundle 6140-P5F

Power Supply 107184848 391A3
R5.0 Processor 108029471 517J33
Backplane 107007114 403G
Blank Backup Card 107779878 10A1
408 GS/LS-MLX Module 107044851 517B29
408 GS/LS-ATL Module 107091407 517D26
016 T/R Module 107856551 517C34
SPM–DOS (Attribute: QTY 11) 108007774
R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800

*

The R5.0 Customer Reference Manuals package contains

Reference

continued

* 108008004 555-650-100

,

System Programming

)

107044851 517B29

107044851 517B29

, and

System Manager’s Guide

Feature

.

37

Ordering Codes (

Component PEC Comcode App. Code
MERLIN LEGEND 016 T/R

Bundle 6140-P5G

Power Supply 107184848 391A3
R5.0 Processor 108029471 517J33
Backplane 107007114 403G
Blank Backup Card 107779878 10A1
408 GS/LS-MLX Module

(QTY 2) 107044851 517B29
016 T/R Module (QTY 1) 107856551 517C34
R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND DS1/CSU 6140-P5I

Power Supply 107184848 391A3
R5.0 Processor 108029471 517J33
Backplane 107007114 403G
Blank Backup Card 107779878 10A1
SPM–DOS (Attribute: QTY 11) 108007774

R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800
CSU (QTY 1) 107564510
DS1 Module (QTY 1) 105512438
DB15-D515 Screw Slide Latch

(QTY 1) 107369324
CJ48M-RJ48M Twisted Pair

Cable (QTY 1) 107369274

MERLIN LEGEND 012 to 016

T/R Trade-in Package 6141-T40A

016 T/R Module 107533887 517A34
R5.0 Customer Ref. Manuals* 108008004 555-650-100

MERLIN LEGEND R3 to R3.1

Upgrade 6141-131A

Forced Installation Card 107752677 10B2
Doc Release Notes 107747479

continued

)

38

Ordering Codes (

Component PEC Comcode App. Code
MERLIN LEGEND MLX/012

Package 6140-P5C

Power Supply 107184848 391A3
R5.0 Processor 108004573 517J33
Backplane 107007114 403G
Blank Backup Card 107245243 10A1
408 GS/LS-MLX Module

(QTY: 2) 107044851 517B29
012 T/R Module w/Ring

Generator 107438939 517H13
R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND MLX/ATL

Package

Power Supply 107184848 391A3
R5.0 Processor 108004573 517J33
Backplane 107007114 403G
Blank Backup Card 107245243 10A1
408 GS/LS-MLX Module

(QTY: 2)
008 ATL Module 105351092 517B3
R5.0 Customer Ref. Manuals* 108008004 555-650-100
End-User CD-ROM 108007972 555-650-800

MERLIN LEGEND MLX/ATL/012

Package 6140-P3E

R3.1 Processor 107752693 517D33
Backplane 107007114 403G
Power Supply 107184848 391A3
Blank Backup (Translation) Card 107245243 10A1
408 GS/LS-MLX Module (QTY:1) 107044851 517B29
012 T/R Module w/Ring Gen. 107438939 517H13
408 GS/LS/ATL Module 107044877 517C26
R5.0 Customer Ref. Manuals* 108008004 555-650-100

MERLIN LEGEND Control Unit 6140-CU3

Power Supply 107184848 391A3
R3.1 Processor 107752693 517D33
Blank Backup (Translation) Card 107245243 10A1
Backplane/Basic Housing

and Carrier 107007114 403G

R3.0 Customer Ref. Manuals

*

The R5.0 Customer Reference Manuals packages contain

Reference

continued

* 107713679

,

System Programming

)

6140-P5D

107044851 517B29

, and

System Manager’s Guide

Feature

.

39

Ordering Codes (

Component PEC Comcode App. Code
MERLIN LEGEND Upgrade—

R1/R2 to R3 6141-103A

R3.1 Processor 107752693 517D33
Blank Backup (Translation) Card 107245243 10A1
SPM—UNIX (Attribute: QTY 11) 107741266

SPM—DOS (Attribute: QTY 11) 107741258

No Material (Attribute: QTY 99) 011111111

R3.0 Customer Ref. Manuals* 107713679

MERLIN LEGEND Upgrade—

M II to R3 6141-U3LA

R3.1 Processor 107752693 517D33
Blank Backup (Translation) Card 107245243 10A1
Kit of Parts (Cover Labels and

Ferrite Cores) 107005027 D182764

R3.0 Customer Ref. Manuals* 107713679

MERLIN LEGEND

Blank PCMCIA
Backup/Restore Card 61501 107245243 10A1

Expansion Unit

Expansion Wall Mount with

Top/Front Cover 107007122 403H
Power Supply Module 107184848 391A3
Top \ Front Cover (Choose One) 106905953 18A

Cov99 (No Covers)

†

Cov01

Cov02 (Two Top/Two Front)
Empty Module (Choose One) 107005720 19A
MOD90 (No Module)

†

(One Module)

MOD01
Kit of Parts (Cover Labels and

Ferrite Cores. Not in PEC

61490)

Plastic Backboard Hardware

Template 847009206
Backboard (31.5’’ x 27’’) 847007523
Shipping Container 847087376
Shipping Tray 847087392
Shipping Insert (pair) 847087384
Network X-Conn: RJ-21X 403613003
Station X-Conn: BR2580-66 Block 405464777

†

Default

continued

(One Top/One Front)

)

61490

107005027 D182764

40

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Line/Trunk and Extension Modules

008 (ATL) 61485 105351092 517B3
008 MLX 61486 105628010 517A21
008 OPT + Ring Generator 61489 107321192 517D28A
012(T/R) 61487 107438939 517H13
012 (T/R) + Ring Generator 61494 107989584 517J13
016(T/R) with 4 TTRs 61507 107824948 517B34
100D(DS1) 61491 105512438 517C15
800 NI-BRI 61510 107731127 517A35
400EM (tie trunk) 61492 105311401 517A14
400 GS/LS/TTR 61483 107044869 517C18
408 GS/LS 61481 107091407 517D26
408 GS/LS-MLX 61493 107044851 517B29
800 DID with 2 TTRs 61488 107731986 517E20
800 GS/LS 61484 107091381 517C19
800 GS/LS-ID ICL with 4 TTRs 61502 106975584 517A31

Vintage Line/Trunk and Extension Modules

400 (with TTRs) 61379 105408892 517B12
408 LS/ATL 61482 105512495 517C1
800 LS 61384 105351100 517B4

41

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Telephones

MLX Telephones

™

MLX-5

English (black) 3156-OBB 107894719 7712D05D-003
English (white) 3156-OBW 107894727 7712D05D-264
French (black) 3156-FBB 107926834 7712D05D(29)-003
French (white) 3156-FBW 107926842 7712D05D(29)-264
Spanish (black) 3156-SBB 107926859 7712D05D(22)-003
Spanish (white) 3156-SBW 107926867 7712D05D(22)-264
Hungarian (black) 3156-EBB 107926875 7712D05D(30)-003
Hungarian (white) 3156-EBW 107926883 7712D05D(30)-264

™

MLX-5D

English (black) 3156-ODB 107894735 7712D06D-003
English (white) 3156-ODW 107894743 7712D06D-264
French (black) 3156-FDB 107926891 7712D06D(29)-003
French (white) 3156-FDW 107926909 7712D06D(29)-264
Spanish (black) 3156-SDB 107926917 7712D06D(22)-003
Spanish (white) 3156-SDW 107926925 7712D06D(22)-264
Hungarian (black) 3156-EDB 107926933 7712D06D(30)-003
Hungarian (white) 3156-EDW 107926941 7712D06D(30)-264

MLX-10

English (black) 3156-02B 107108722 7712D01D-003
English (white) 3156-02W 107108748 7712D01D-264
French (black) 3156-F2I 107108797 7712D01D(29)-003
French (white) 3156-F2I 107108789 7712D01D(29)-264
Spanish (black) 3156-S2I 107108755 7712D01D(22)-003
Spanish (white) 3156-S2I 107108771 7712D01D(22)-264

MLX-10D

English (black) 3156-03B 107108870 7712D02D-003
English (white) 3156-03W 107108888 7712D02D-264
French (black) 3156-F3I 107108938 7712D02D(29)-003
French (white) 3156-F3I 107108920 7712D02D(29)-264
Spanish (black) 3156-S3I 107108904 7712D02D(22)-003
Spanish (white) 3156-S3I 107108912 7712D02D(22)-264

MLX-10DP

English (black) 3156-06B 107108946 7712D04D-003
English (white) 3156-06W 107108953 7712D04D-264

42

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Telephones

MLX Telephones

MLX-16DP

MLX-20L

MLX-28D

™

English (black) 3156-07B 106922271 7715D01D-003
English (white) 3156-07W 106922289 7715D01D-264
Spanish (black) 3156-S7I 106987423 7715D01D(22)-003
Spanish (white) 3156-S7I 106987456 7715D01D(22)-264
French (black 3156-F7I 106987472 7715D01D(29)-003
French (white) 3156-F7I 106987498 7715D01D(29)-264
East. Europe (black) 3156-EE7 106987506 7715D01D(30)-003
East. Europe (white) 3156-EE7 106987514 7715D01D(30)-264

English (black) 3156-05B 107108979 7713D01D-003
English (white) 3156-05W 107108987 7713D01D-264
French (black) 3156-F5I 107109027 7713D01D(29)-003
French (white) 3156-F5I 107109019 7713D01D(29)-264
Spanish (black) 3156-S5I 107108995 7713D01D(22)-003
Spanish (white) 3156-S5I 107109001 7713D01D(22)-264

English (black) 3156-04B 107115800 713D02D-003
English (white) 3156-04W 107115818 713D02D-264
French (black) 3156-F4I 107115842 7713D02D(29)-003
French (white) 3156-F4I 107115859 7713D02D(29)-264
Spanish (black) 3156-S4I 106613599 7713D02D(22)-003
Spanish (white) 3156-S4I 106613607 7713D02D(22)-264

43

Ordering Codes (

Component PEC Comcode App. Code

Telephones (

MLX Secure Telephones

MLX-10DS

English (black) 3156-03S 107185076 7712D02D1-003

MLX-28DS

English (black) 3156-04S 107185050 7713D02D1-003

MLX-20LS

English (black) 3156-05S 107185068 7713D01D1-003

800 LS/E&M Card 61395 406981209 93030.2 2/4 WIRE PRN
Fiber Interface Card

with Ring Generator 61393 406981217 93030.2 FIB INT PRN

Chassis with Power

Supply, Blank Cover 139-FS 406981225 93030.8C MINI

800 LS Card 61394 406981241 903030.3 2 WIRE PRN

Analog Multiline Telephones (black)

BIS-10 3165-10B 107137671 7313HO1C-003
BIS-22 3166-22B 107137689 7314HO1C-003
BIS-22D 3166-DSB 107623449 7315HO1F-003
BIS-34D 3167-DSB 107635476 7317HO1F-003

Inactive Analog Multiline Telephones (black)

MLC-5 105515332 7312HO1C-003
5-Button 105217426 Z7302H01D-003
10-Button 106641079 Z7303H01D-003
10-Button HFAI 106641053 Z7309H01C-003
34-Button Deluxe 106641046 Z7305H02D-003
34-Button BIS 106641087 Z7305H03D-003
34-Button 106641061 Z7305H01B-003
34-Button BIS/DIS 106641095 Z7305H04C-003
MERLIN PFC (ATL) 106681562 SET COMM 50A
PFC paper 406956367

Single-Line Telephones

8110M Analog Voice 3193-001

Black 107535841 8110A01D-003 811
Kit (4 Black Sets) 107538399 8110A01D-003
White 107535858 8110A01D-264 811
Kit (4 White Sets) 107538401 8110A01D-264

8102M Analog Voice 3192-001

Black 107538357 8102A01C-003 810
Kit (4 Black Sets) 107538373 8102A01C-003
White 107538365 8102A01C-264 810
Kit (4 White Sets) 107538381 8102A01C-264

8101 Analog Voice 3192-101

Black 107730475 8101A01-B003
White 107730483 8101A01-B264

continued

continued

)

)

44

Ordering Codes (

Component PEC Comcode App. Code

Telephones (

Single-Line Telephones (

2500 YMGL 3101-KFD

Black 107005043 2500YMGL-003
Misty cream 107005050 2500YMGL-215

2500 YMGM

Black 107732422 2500YMGM-003
Misty cream 107732430 2500YMGM-215

2500 MMGL 3101-KBD

Black 107023236 2500MMGL-003
Misty cream 107023277 2500MMGL-215

Inactive Single-Line Telephones

2500 YMGK

(message waiting, recall,

touch-tone, desk)
Black 105480578 2500YMGK-003
Misty cream 105480560 2500YMGK-215

2500 MMGK

(recall, touch-tone, desk)
Black 105414130 2500MMGK-003
Misty cream 105414122 2500MMGK-215

2500 MMGJ

(touch-tone, desk)
Black 105414155 2500MMGJ-003
Misty cream 105414148 2500MMGJ-215

2554 MMGJ

(touch-tone, wall)
Black 105480081 2554MMGJ-003
Misty cream 105480032 2554MMGJ-215

500 MM

(rotary, desk)
Black 103870234 500MM-03
Ivory 103870226 500MM-50
Beige 103870267 500MM-60

554 BMPA

(rotary, wall)
Black 103823498 554BMPA-3
Ivory 103823506 554BMPA-50

continued

continued

)

)

continued

)

45

Ordering Codes (

Component PEC Comcode App. Code

Telephones (

Wireless Telephones

MDW 9000 TransTalk

Wireless Telephone

Set (standalone
product shipped
w/power pack)

White 3204-01W 107546368 7815H03A-264
Black 3204-01B 107017022 7815H01A-003

MDW 9000 TransTalk

Wireless Telephone

Set (sets for use with
wireless carrier
assembly)

White 3204-W1W 107546368 7815H03A-264
Black 3204-W1B 107077455 7815H02A-003

TransTalk Wireless

Carrier Assembly 3204-CR1 107073330 117A1
Headset 3122-041 407560010
Battery Pack

White 32034 106760812
Black 32036 106760804

Charging Cradle

White 32040 107581506 CHRG CRADLE

(Attribute: COL10) 106760812 BAT PACK

*

Black

(Attribute: COL09) 106760804 BAT PACK

Inactive Cordless/Wireless Telephones

Model 5405 106440472 CS6300U30A-2292
Model 5455 106440464 CS6300U29A-2292
MDC 9000 Business

Cordless Telephone

Set

White 107304982 7311H11B-264
Black 107304974 7311H11B-003

*

Default

continued

continued





)

)

32040 107581498 CHRG CRADLE

46

Ordering Codes (

Component PEC Comcode App. Code

Telephones (

Special-Purpose Telephones

Explosive Atmosphere
Telephones

520B

Rotary, Desk 3129-ERW 103873048 520B-3

2520B

Touch-tone, Wall 3129-ETW 103873030 2520B-3

Inactive Special Purpose
Outdoor Telephones

Rotary Outdoor WL 105727444 526
Touch-tone Outdoor

WL 105725386 2526
Non-Dial Outdoor WL 105725402 526
Auto-Dial Outdoor WL 105725394 526 AMACADL

Consoles

MERLIN II 61392 105229744 7318H01A-003

System Display

Console

DSS

English (black) 3156-DCB 106902463 604B1-003
English (white) 3156-DCW 106902489 604B1-264
Spanish (black) 3156-SDI 107013294 604B1(22)-003
Spanish (white) 3156-SDI 107013302 604B1(22)-264

continued

continued

)

)

47

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Applications

SPM Version 2.16–DOS 61495 107259905
SPM Version 2.16–UNIX 61496 107259913
SPM Version 3.18–DOS 61495 107259905
SPM Version 3.18–UNIX 61496 107259913
SPM Version 4.15–DOS 61508 107886608
SPM Version 4.15–UNIX 61509 107886624
SPM Version 5.15–DOS 61515 108007774
SPM Version 5.15–UNIX 61514 108007782

Call Accounting System (CAS)

CAS Plus V3.1.1

Bundle, Model 300

(does not include a printer) 1202-015
Custom Rate Table 12055

CAS for Windows

50-station 1202-400
Custom Rate Table (mandatory) 12055
Turnkey Installation Service 12052
Printer (optional) dot matrix 69769
Hacker/Tracker 12014 406806166 PCCB6201

Fax/Modem SW 407046317 92193WP
UNIX CAS (All Sets) 1201-U14 407243187 ISIII CAS 250
UNIX CAS Rate Tables 12003 406140764 3.5 SW ATT MTS
UNIX CAS Upgrade

(250-500) 1201-U15 406898254 UN/CAS UPGR

UNIX HackerTracker 1201-U13 406898270 SFTW-ISIII

Inactive CAS

CAS Plus V3 Bundle

w/80-col. Parallel Printer
CAS Plus V3 Bundle

w/132-col. Parallel

Printer
CAS Plus V3 Software 406362244
Rate Table
CAS Plus V3 Update (SW) 406158444 3300EA51
CAS Plus upgrade 406025916 3300KA2U
CAS V3 Hacker Tracker 406774513 3399EA
(MS-DOS)

*

Consult Lucent Technologies for other area-specific information.

*

48

Ordering Codes (

Component PEC Comcode App. Code
Applications (
Call Accounting Terminal (CAT)

CAT BASIC/B (LEGEND) 3600-010

Printer 406716464 PRNTR-ML182-

Processor 406669769 PROCR-36001-C1

CAT + LEGEND/H 3600-024

Printer 406716464 PRNTR-ML182-R2
Processor 406478818 PROCR-37000-C6-

CAT + LEGEND/B 3600-023

Printer 406716464 PRNTR-

Processor 406478800 PROCR-

CAT Basic Rate Table

(Update Chip) 36014A 406669739
CAT/B Rate Table*
(update) 36023A 406478792
CAT/H Rate Table*
(update) 36024A 406478784

Call Management System

(CMS) 1207-100

5¼" floppy disk 107004988
3½" floppy disk 107004970
Board 8301-100 106198815

MII/ML CMS Alerter 83010

Block Connector 105164859 104A-246
Power Supply 405331711 KS22911L2

CONVERSANT INTRO 4201-410

MAP5 Tower/AVP/

LEGEND Bundle

(no Script Builder)
MAP5 500MB Hard Drive
8 MB RAM
(QTY: 1) IVP 4 Board (4 ports)
Color Monitor
Keyboard
9-25 pin Adapter
Applications Printer
321P/Printer cable

*

Consult Lucent Technologies for other area-specific information.

continued

continued

)

)

R2

HQU

ML182-R2

37000-C6-

*

BQU

120VAC

49

Ordering Codes (

Component PEC Comcode App. Code

Applications (

CONVERSANT INTRO

continued

(

CONVERSANT INTRO 4201-112

Telephony Services Netware for

PassageWay Direct Connect

PassageWay upgrade R1 to R2 8302-520A 407189802
PassageWay R2 and

)
9600 bps modem
(Qty: 2) D8W cords
(Qty: 2) 250 MB Cartridge tapes
Surge protector
CONVERSANT INTRO 3.1.1
Basic speech (male/female)
IVP Platform Software
AVP 2.1.1 Software
LEGEND/IVR Switch

Integration Software

MAP5 Tower/AVP/

LEGEND bundle

(with Script Builder)
(Qty:2) IVP 4 Boards (8 ports)
The remaining components are

the same as PEC 4201-410

MERLIN LEGEND 8320-500
PassageWay Telephony
Services R2.21D for Netware

(core/clients) 407556364
PassageWay Telephony
Services R2.21D for Netware

(250+user license) 407465558
PassageWay Telephony
Services Netware Driver for

MERLIN LEGEND 108027368

EICON ISDN Board for MERLIN

LEGEND PassageWay

Telephony Services 407556364

(R2) 8302-500 407214782

Commence 2.1 8302-522

PassageWay Software 407214782
Commence Software 407528512

continued

continued

)

)

50

Ordering Codes (

Component PEC Comcode App. Code

Applications (

PassageWay Direct Connect

continued

(R2) (

PassageWay R2 and

Commence Startup 8302-523

PassageWay Software 407214782
Commence Startup Software 407160043

PassageWay R2 and

OnTime 1.54 8302-524

PassageWay Software 407214782

OnTime Software 407127349
Fast Call Software 8330-191 407344928
Fast Call and Passage Way

Direct Connect 8302-521
Commence 2.1 8330-201 407160027
Commence Startup 8330-202 407160043
OnTime 1.54 8330-301 407127349
Lucent Technologies Attendant 6125-ATT

Hardware 406899054

Documentation 106431265

MERLIN MAIL Voice Messaging

System for the MERLIN
LEGEND Communications
System (Release 3)

2-port 6107-400

MERLIN MAIL unit 407241926
modem 407002427

4-port 6107-401

MERLIN MAIL unit 407536739
modem 407002427

6-port 6107-402

MERLIN MAIL unit 407241942
modem 407002427

Release 3 Upgrade

2-port to 4-port 617-404A 407241934

modem 407002427

2-port to 6-port 617-405A 407241942

modem 407002427

4-port to 6-port 617-406A 407241942

modem 407002427

continued

continued

)

)

)

51

Ordering Codes (

Component PEC Comcode App. Code

Applications (

MERLIN MAIL Voice Messaging

continued

(
MERLIN MAIL Voice Messaging

Remote maintenance device 407002427

MERLIN Identifier (for MERLIN
LEGEND R2.x)

DISCONTINUED

Display Keyboard

Administration 6128-PCA 406891564

Telephone Mounting 406891937

)

System for the MERLIN
LEGEND Communications
System (Release 2)

2-port 6107-005

MERLIN MAIL unit 407161355
Remote maintenance device 407002427
MERLIN MAIL Multi-Lingual
Admin. Guide (585-320-742) 107074932

User’s Quick Reference

(585-320-741) 107074924

4-port 6107-006

MERLIN MAIL unit 407161363

MERLIN MAIL Multi-Lingual
Admin. Guide (585-320-742) 107074932
User’s Quick Reference

(585-320-741) 107074924

2-port line card (R2)

(upgrade from 2 to 4 for
MERLIN MAIL releases prior

to V7.4) 6107-007 407108521

2-port line card

(upgrade from 2 to 4 for
MERLIN MAIL releases V7.4

or later) 6107-008 407072115

Controller Assembly with

Administration 6128-KBD 406891556

Controller Assembly with PC

Display Assembly with Wall-

Mounting 6128-DIS 406891572
Call Alert Software 406891721
Bracket Assembly, ATL

Fixture, Display Wallmount 406891929
PC Administration Adapter Kit 406960930

continued

continued

)

)

52

Ordering Codes (

Component PEC Comcode App. Code

Applications (

Discontinued (

Printer Adapter Kit 406960948
Printer Port to PC Adapter Kit 406960955
Installation and System

Administration Manual 406891713

Quick Reference Card for

MERLIN Identifier Users 406891705
Display Unit 406891663
Keyboard 101 406891655
Controller with Mounting Panel 406891648
Cable, Serial RS-232, Controller

to PC 406891903

MERLIN LEGEND R5.0 TSAPI Offers

In all R5.0 PECs where paper

and CD-ROM are options, add

attributes:
Paper (attribute: doc51)
CD-ROM (attribute: doc52)

default

MERLIN LEGEND R5.0

Documentation
End-user CD-ROM 61513 108007972
Internal CD-ROM (Lucent

Technologies Associates only) 108007964

MERLIN LEGEND TSAPI Solution 8320-500

PassageWay Telephony

Services
R2.21D for NetWare

(Core/Clients) 407556364

PassageWay Telephony

Services
R2.21D for NetWare -250+User

License 407465558
Legend Driver Software 108027368
EICON Card 407556364

CCOM Application (PhoneLine)

(does not include Professional

Services)
5 Users License
10 Users License
25 Users License
50 Users License

continued

continued

continued

)

)

)

53

Ordering Codes (

Component PEC Comcode App. Code

Applications (

MERLIN LEGEND R5.0 TSAPI

continued

Offers (
Q.SYS Application (PhoneWare)

(does not include Professional

Services)
5 Users License
10 Users License
25 Users License
50 Users License

CALLWARE Application

(Phonetastic)
(does not include Professional

Services)
5 Users License
Phonetastic Admin Guide
User Guide
Application (core)
10 Users License
Phonetastic Admin Guide
User Guide
Application (core)
25 Users License
Phonetastic Admin Guide
User Guide
Application (core)
50 Users License
Phonetastic Admin Guide
User Guide
Application (core)
100 Users License
Phonetastic Admin Guide
User Guide
Application (core)

Professional Services Offers

1 Application
2 Applications
Custom Contract

continued

continued

)

)

)

54

Ordering Codes (

Component PEC Comcode App. Code

continued

)

System Adjuncts and Adapters

Auxiliary Power Unit 9024 61416 406467142 9024
Channel service units (CSUs)
T1 CSU (3150 CSU) 21581 107087546

T1 ESF CSU Standalone 107063828 21581-00001
115VAC in line Transformer 406942284
Converter Cable 107083711 3100-F1-560
RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 406941559 3110-F1-500

To order parts separately use:

T1 ESF CSU Standalone 107063828 21581-00001
115VAC in line Transformer 21573 406942284
Converter Cable 21583 107063711 3100-F1-560
RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 21587 406941559 3110-F1-500
3160-DSU 2156-SA2 107115784 3160-A1-

3164-DSU 2156-SA4 107115792 3164-A1-

Optional Equipment:

Unshielded TW Pair Cable (T1)

Canada 21582 107063703 3100-F1-510

Straight-Thru Cable PC Serial

Port 21584 406941542 3100-F1-550
Straight-Thru Cable
Terminal/Printer 21585 406941534 3100-F1-540
Modular DC Voltage Adapter 21586 406941492 3100-F1-250
Wall Mount Kit 21590 406941674 3100-F1-400

Cables for Mounting

25’ D4BU-29 Cord 31504 106472921 ASSY-4400-

Limited Availability

15’ M25M Cable 31500 106473317 ASSY-3230-

25’ M25M Cable 31501 106473325 ASSY-3230-

50’ M25M Cable 31502 106473333 ASSY-3230-

2’ D4BU-29 Cord 31503 106472905 ASSY-4400-

Dial Back Modem FLD

(inactive)

Dial Back Modem FAC

(inactive)

Dial Back Modem NFLD

(limited availability)

31507 106842305 ASSY-4000-

106842271 ASSY-3400-

106842289 ASSY-3400-

DSU

DSU-CSU

F1-533

903F

904F

905F

F1-530

F2-201

G2-201

F2-201

55

Ordering Codes (

505A ASSY 0A WD

Component PEC Comcode App. Code

System Adjuncts and Adapters (

Dial Back Modem NFAC

(limited availability)

Prism MUX Field 31509 106842313 ASSY-3400-

Optional Equipment:

Peripheral Interface 62515 105179303 KIT PRTS-

Async. Data Unit, Receptacle 2169-004 103963971 Z3A2

RS232 Connector/Cord 105388474 CORD

Async, Data Unit, Plug 2169-001 103963971 Z3A2

RS232 Connector/Cord 105388466 CORD

Aux Power (2 required) 21691

Transformer (2012-D) 102599354 TRNSF-

Adapter (248B) 102802113 ADPTR-

Cord 102937620 CORD-

Adapter (400B) 104152558 ADPTR-400B2

Electrostatic discharge/

(ESD) suppression kits
D-181574 105179329 D181574
D-181589 105201891 D181589
D-181590 105201909 D181590
D-181591 105201917 D181591
D-181593 105201933 D181593

EMI filter 103965208 Z200A
In-Range Out-of-Building

-343B (IROB) unit

Analog multiline

IROB unit-MLX* 32919 407568161

Fuse block 505A for

IROB

(8 fuse blocks per box) 406610337

*

Any multiline off-premises telephone must have an appropriate IROB

protector both at the control unit location and at the off-premises
location.

continued

*

)

continued

31508 106842297 ASSY-4000-

32918 407568161 343B

)

G2-201

F2-200

D181558

M8AJ-87

M8AK-87

2012D-49

248B-50

D6AP-87

56

Ordering Codes (

Component PEC Comcode App. Code

System Adjuncts and Adapters (

ExpressRoute 1000 Data
Unit 2164-ER1 107651796

V.35 Cable 2164-V35 (A)107651275

7500B data module 2164-BDM 105657639 7500B-L1

Stand-alone power supply 21625 405509852 WP90110L7
Multiple mounting 21626 105441166 Z77A
7500A upgrade kit 21627 105688501 D182208

Off-Premises Range Unit 2302-OPT 107531337 122A-215
Digital Magic on Hold

Basic Prerecorded

Package 3128-020

Digital Deck 407464684 DMOH1DIGITAL

Cassette 407166941 DMOH-02

Personalized Recording

Package 3128-030

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876664 DMOH-01

Custom Production

Package (Std. Tape

program) 3128-040

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876680 DMOH-05 SIN

Standalone Single

Custom Production

Package 31284 405135344 INDIV

Standalone Package of 3

Custom Productions 31283 406876649 DMOH-03
Standalone Package of 4

Custom Productions 31280 405126632 M4 FOUR
Duplicate of a Custom

Production (for

Second Location) 31289 405127945 D-IP/EM DUB IND

Re-License of Music 31288 405127879 D24 24 DUB

Digital Announcer Unit 3119-001

(one minute)
Announcer 407344365
Recorder 406659342 RCDR-DMOH2
Cassette 406769455 CSTT-DMOH5

continued



)

continued

)

GENERIC

PERSONALIZE

F/CUST

MSTR

57

Ordering Codes (

Component PEC Comcode App. Code

System Adjuncts and Adapters (

Digital Announcer Unit 3119-003

(three minute)
Announcer 407344357
Recorder 406659342
Cassette 406659359

Four Channel System

(1-minute recording per

channel) 3119-141 407716638

Four Channel System

(1-minute recording per

channel, remote
recording capability) 3271-141 407038512 ADP02/A

Eight Channel System

(1-minute recording per

channel, remote
recording capability) 3271-241 407079003

Eight Channel System

(2-minutes recording per

channel, remote
recording capability) 3271-142 407556232

Package of 12 Headset

Prong Adapters 3122-012

Package of 12 Headset

Modular Adapters (for
MLX sets) 3122-024

Package of 12 Supra Noise

Canceling Headpieces 3122-155

Modem 2224G

(limited availability)

Music Coupler 61398 406143925 ASSY-K23395 L3
PagePac Plus

PagePac Plus Controller 5323-100 406914598 UNIT-22051-000
PagePac Plus Controller
with Power 5325-105
PagePac Plus 16 Zone 5335-100 406914614 UNIT-22051-016
D20 PagePac Plus

Amplicenter 5328-020 406915280 UNIT-22051-020
D100 PagePac Plus

continued

)

continued

2224-CEO 105659965 2224C-L1 D/2

)

58

Ordering Codes (

Component PEC Comcode App. Code

System Adjuncts and Adapters (

Amplicenter 5328-100 406915264 UNIT-22051-100
D300 PagePac Plus

Amplicenter 5328-300 406915330 UNIT-22051-300
Universal 70V Door Spkr. 5330-230 406914630 UNIT-22050-070

Ring generator unit 61388 105213201 129B RING GEN
SMDR Printers

AP Printer

(80-column) 4200-570 406637314 ML182
Lucent Technologies 571

Parallel Printer

(132-column) 4200-571 406712067 ML321P
AP CAT Printer (serial) 4200-572 406716464 571-MCII 6FT

Uninterruptible Power Supply 406716464 ML182-R2

500 VA (15 min)
(inactive)
Reserve (1 hr)
(inactive)

PagePal Interface 5335-700 407120716
Universal Paging 58500 405891698 KIT-UPAM

Access Module (UPAM)

TAM-B 405899972 D181900

PRS-48 405742735 D181900

WMT-1A 405891680 D181900



Zonemate

Zonemate 39 (inactive)

Audio Visual Paging

215C Message Center 5332-100
4120C Message Center 5332-150
Connector Kit 5332-900
Wireless Keyboard 5332-905
Alpha Net Plus Software 5332-910
R2485 Repeater 5332-915
Lucent Technologies

Pagers (Numeric)

9 53505
Dialer unit 404057911 DIAL UNlT-9ZONE
Control unit 405024134 CNTL 22050-020

Dialer unit 404057929 39 ZONE SELECT
Control unit 405024134 CNTL-22050-020C

People Finder

2-Watt 5337-002
4-Watt 5337-004

Power Amplifier Kit 5337-035

Renegade 5338-100
Ultra Express 5338-210

continued

)

continued

)

406516989 571-MCII 6FT

105610141 515005C111

105610174 0053150

59

Ordering Codes (

Component PEC Comcode App. Code

System Adjuncts and Adapters (

Pagers (Alphanumeric)

Memo Express 5338-200
Advisor Alphanumeric 5338-500
AlphaMate 250 Message

Entry Unit 5338-900

Pagers (Voice)

PF300 Voice Pager 5338-300
PF500 Voice Memory

Pager 5338-310
Director II Voice Pager 5338-320
Director II Stored Voice

Pager 5338-330
Pagers (Hybrid)

KeyNote Voice and

Numeric Pager

External Alerts

Loud external ringer 31016A 407105691 RINGER-L1AMP-49
E1CM-type 31019A

Gray 102872934 RINGER-E1CM-49
Ivory 102917952 RINGER-E1CM-50

E1CM ringer and parts 61211 D-181233

290A adapter 102992252 290A ADPTR
Ringer 407105683 E1CM-49
Mounting plate 102988466 1049A
Cord 103938494 CORD-D4CH-87-25

Supplemental Alerts

Alert Bell 5580-002 406293720 TB591-1
Network Interface Alert Bell 61211 407105683 RINGER-E1CM-49
Alert Horn 5580-021 406207217 THET4-1
Alert Strobe 5580-041 403319197 AT-WHL LK
Alert Chime 5580-030 405136060 CHBT2-1

continued

5338-400

)

continued

)

Telephone Adjuncts and Adapters

General Purpose Adapter

(GPA) (analog) 2301-GPA 103977997 Z1C
Multi-Function Module
(digital)
Supplemental Alert Adapter
(SAA)
MLX-10/ MLX-10D cover 406648469
MLX Telephone Power
Supply

MSP1 Power Supply 406743419 WP92464L1

7’ Cord 103786778

3156-MFM 105746474 540A1

2301-SSA 105031199 ADPTR-856A

2404-010

60

Ordering Codes (

Component PEC Comcode App. Code

Telephone Adjuncts and Adapters (

Analog Multiline Phone

Power

48V Power Supply 405331711 KS22911L2

Modular Power Cord 102937620 D6AP-87

Z400F Adapter 103942850 Z400F

Single-line telephones

Program, Pause, and

Auto Dial button conceal

kit for 8100-series Kit-D 182363
telephones 31931 106248370 Analog

(limited availability)

4A Speakerphone 3120-02W 4A

(limited availability)
Power unit 102139938 PWR UNIT-85B1
Block connector 102434925 BLK CON-82B-49
Adapter for single-line

telephone [phone] ADPTR-223C

Adapter for multiline

telephone [phone] ADPTR-223D IP
Transmitter (black) 103971891 TRMR-680AF-03
Transmitter (ivory) 103971909 TRMR-680AF-50
Loudspeakers

Black 103873873 LSPK-108AA-03

Ivory 103873881 LSPK-108AA-50

Green 103873899 LSPK-108AA-51

Beige 103873907 LSPK-108AA-60

White 103873964 LSPK-108AA-58

S201 Speakerphone 3152-007A 103786786 D8W-87 7FT

Black 106192651 MOD-S201AP-003
Misty cream 106192693 MOD-S201AP-215

CS201 Conference
Speakerphone 3131-004A 103786786 D8W-87 7FT

Black 106270325 MOD-CS201A-003
Misty cream 106270333 MOD-CS201A-215

S202A Speakerphone 3152-008

Black 105721088 TEL-S202A-003
Misty cream 105721096 TEL-S202A-215

S203A Speakerphone 3131-008

Black 106058340 MOD-S203A-003
Misty cream 106508365 MOD-S203A-215

Message-Waiting Indicator 3152-004 103966396 Z34A
Hands-Free Unit (HFU)

(inactive) 103814356 MOD-S102A

continued

)

continued

62510 105105514 D181522

)

61

Ordering Codes (

continued

)

Component PEC Comcode App. Code

Telephone Adjuncts and Adapters (

Headsets and Adapters



Headset 3122-030 406445627 KS23822L3

StarSet



Headset 3122-050 406445783 KS23822L4

Mirage



Monaural Headset 3122-040 406445791

Supra
Supra NC



Monaural

continued

)

Headset w/Noise Canceling 3122-055 406445809
Supra Binaural Headset 3122-045 406976076
Supra NC Binaural Headset

w/Noise Canceling 3122-060 406445817

Headset Adapter 3164-HFA 105752042 ADPTR-502C-003
500A Headset Adapter

106690043 Adapter EL-500A-265

(inactive)

405331711 Pwr Sup-KS2291 1L2
102479904 Cord-D4BU-29 Std 7FT

104152558 Adapter-40082
Modular Amplifier 3122-020 406741900 KS23822L2
Plug Prong Amplifier 3122-010 406445601 KS23822L1

MLX Telephones—Miscellaneous Add-Ons/Replacement Parts

Handsets and Cords

Handset Hook (black) 845544998
Handset Hook (white) 845545003
Handset (black) 106050065 K2S1-003
Handset (white) 106053408 K2S1-264
Handset, amplified hearing 31052

Black 105581896 K6S2-003
White 106248248 K6S2-264
Misty cream* 105581904 K6S2-215

Noise Canceling Handset 31056

Black 406712463 KS23843L7
White 406712471 KS23843L8

Misty cream
High-Noise Canceling
Handset 31057

Black 406712497 KS23843L10

White 406712505 KS23843L11

Misty cream* 406712513 KS23843L12
Amplified Speech Handset 31054

Black 406712406 KS23843L1

White 406712414 KS23843L2

Misty cream* 406712422 KS23843L3

*

Default

*

406712489 KS23843L9

62

Ordering Codes (

Component PEC Comcode App. Code

continued

)

MLX Telephones—Miscellaneous Add-Ons/
Replacement Parts (

Handsets and Cords (
Push-to-Talk Handset 31055

Black 406712430 KS23843L4

White 406712448 KS23843L5

Misty cream* 406712455 KS23843L6
Push-to-Listen Handset 31053

Black 406382344 K8S2-003

White 406382369 K8S2-264

Misty cream* 406382351 K8S2-215
Handset cord, 9’ (2.74 m), black 105635429 H4DU-003 9 FT
Handset cord, 9’ (2.74 m), white 105701809 H4DU-264 9’BULK
Handset cord, 12’ (3.66 m), black 102401445 H4DU-3 12FT IP
Handset cord, 12’ (3.66 m), white 102402609 H4DU-26412’IP
Handset cord, 25’ (7.62 m), black 105523866 H4DU-3 25’
DSS line cord, 2’ (61 cm) 106187545 CORD D8AC-87

Desk Stands and User Trays

Stand (large, black) 846320851 STAND-LARGE BL
Stand (large, white) 846320844 STAND-LARGE WH
Stand (small, black) 846320810 STAND-SMALL BL
Stand (small, white) 846320802 STAND-SMALL WH
User tray (black) 846320240 USER TRAY DWR B
User tray (white) 846320232 USER TRAY DWR W

Designation (Button Assignment) Cards and Covers

*

—MLX-10, MLX-10D, MLX-10DP,

Card

MLX-16DP, MLX-20L, MLX-28D 847355559
Card set-DSS† 106448756 KIT-D182464
Card covers-DSS (black)
Card covers-DSS (white)† 106448749 KIT-D182463 PRT
Card set-QCC
Card covers

MLX-10D, MLX-20L 106448681 KIT-D182457 PRT
Card covers
Card covers§—MLX-28D 106448699 KIT-D182458 PRT

*

10 sheets per package

†

Includes both top and bottom cards or covers

‡

8 cards per kit (four sets)

§

4 per package

‡

§

—

§

—

continued

continued

†

MLX-10,

MLX-16DP

)

)

106448731 KIT-D182462 PRT

106561673 KIT-D182562 PRT

107499162 KIT-D182846 PRT

63

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Analog Multiline Telephones—Miscellaneous Add-Ons/
Replacement Parts

Desk Stands and Wall Mounts

Adjustable desk stand,

10-button (inactive) 103746855 11A

Adjustable desk stand,

34-button 32003 103746863 11C

Fixed desk stand, 5- &

10-button 32004 103746848 10A

Desk stand/wall mount 14A,

BIS-10 103804290 14A-003
Desk stand/wall mount 14B,

BIS-22 103964458 Z14B-003
Desk stand/wall mount 14C,

BIS-34 103979837 14C-003
Fixed desk stand and wall

mount, 5-button 32000 103804290 14A
Kit of parts 103995882 D-181230

Wall mount, 10-button 32001 103747846 201A

Kit of parts 103995882 D-181230

Wall mount, 34-button 32006 103747853 203A

Kit of parts 103995882 D-181230

Faceplates

BIS-10 105203186 KIT PRTS-D-181582
BIS-22 105336986 KIT PRTS-D-181786
BIS-22D 105690762 KIT PRTS-D-182210
BIS-34 and BIS-34D 105203194 KIT PRTS-D-181583

Button Label Sheets

BIS-10 105336978 KIT PRTS-D-

BIS-22 105336960 KIT PRTS-D-

BIS-22D 105690770 KIT PRTS-D-

BIS-34 and BIS-34D 105336956 KIT PRTS-D-

181785

181784

182211

181783

64

Ordering Codes (

Component PEC Comcode App. Code

continued

)

Analog Multiline Telephones—Miscellaneous Add-Ons/
Replacement Parts (

Button Label Sheets (

Display console (FM1)

(includes one faceplate) 105299754 KIT PRTS-D-

Display console (FM2 & R3)

(includes one faceplate) 105486252 KIT PRTS-D-182041

continued

continued

)

)

181727

Single-Line Telephones—Miscellaneous Add-Ons

Ground-Start Button 31021 405792839 Key-KS23566L1

Wiring Kits

Interconnect Wiring Kit

110AB1-100JP12 104409396
110A1 trough 104407960
D-Rings 842139248
D8W cords 103786802
Parts list

SYSTIMAX

MERLIN Wiring Kit 3103-MER 106393671

110AB1-100 FT punch

D-Rings (6) 842139248
Patch cords 12 cords,

D8W cords

Template 846613933
Instruction sheet 846613941
Parts List 846623924

®

110A1 trough (5) 104407960
110AB1-100JP12

modular block (2) 104409960

down block (1) 103823845

4-pair, 5’ (1.5 m) 846619989

24 cords, 14’ (4.3 m) 103786802

65

Control Unit Modules

Module Trunk Type Extension Type

Processor N/A N/A

Power supply N/A N/A

008 N/A Analog multiline telephone; Call

008 MLX N/A MLX telephone; digital data device (such

008 OPT N/A On-premises or off-premises single-line

Management System; analog data via a
modem

as the ISDN terminal adapter)

CTI link connected to Passageway
Telephony services for NetWare

telephone

66

Specifications

Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem;

built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB
RAM backup for 4 days; PCMCIA interface
Ports: Three RS-232-C ports. One for debugging (plugged to prevent
access), one for SMDR, and one for system administration

Power input: 117 VAC
Power output: +5 VDC (10 A), -5 VDC (2.50 A), -48 VDC (2.05 A)
Capacity: 54 unit loads

Capacity: 8 analog extensions
Signaling: Analog multiline telephone protocol (40 kbps)
Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with

analog IROB protectors) only
Capacity: 8 digital extensions, each with 1 or 2 endpoints (each endpoint

assigned a separate extension number), including these extension types:

■

CTI link (only one per system)

■

digital voice only

■

digital voice with Voice Announce to Busy

■

digital voice and digital data (via ISDN terminal adapter)

■

digital voice and analog data

■

digital data only (ISDN Terminal Adapter)
Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D
channel) on a passive bus
Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair
(7–8) to an operator console with a DSS

Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with
MLX IROB protectors) service only

Capacity: 8 T/R extensions* on 2-way voice transmission path with support
for telephones with message-waiting LEDs; built-in ring generator; 2 TTRs

Notice to Telephone Company: Meets FCC Class C
Ringing current: 75-Vrms, 20-Hz trapezoidal ringing superimposed on -48

VDC.

REN: ≤ 1.0 per port
Disconnect signal: 900 ms (T/R short for answering machines, G3 fax,

etc.)

Switchhook flash detection: 300–1200 ms
Loop resistance: Serves 2-wire loops to 1300 ohms, including extensions

*

The system recognizes the OPT module as an 012 module having 12

ports. However, the OPT module has only 8 jacks. Therefore, each
installed OPT module decreases the system’s capacity by 4 ports.

67

Control Unit Modules (

Module Trunk Type Extension Type

012 (T/R)
+ Ring Generator

continued

N/A Single-line telephone; AT&T Attendant;

)

MERLIN MAIL Voice Messaging System;
T/R adjunct (such as an answering or
fax machine); analog data device (such
as a modem)

016 (T/R) N/A Single-line telephone; AT&T Attendant,

100D T1 or PRI N/A

800 NI-BRI T1 NI-BRI

*

400

400EM Tie trunk N/A

400 GS/LS/TTR Loop-start or

*

Although these MERLIN II modules are supported, the 400 GS/LS, the

408 GS/LS, and the 408 GS/LS-MLX are the recommended modules.

interface

Loop-start
and TTR

ground-start
and TTR

MERLIN MAIL Voice Messaging System;
T/R adjunct (such as an answering or
fax machine); analog data device (such
as a modem)

Certified video applications

Power failure transfer (PFT)
telephone

PFT telephone (button needed for
ground-start PFT telephone)

68

Specifications

Capacity: 12 T/R extensions on 2-way voice transmission path with support

for telephones with message-waiting LEDs; 2 TTRs

: 21-VDC, 600-ohm battery source

Power
Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on -48

VDC; a ring generator must be installed in the power supply module of each
carrier that has an 012 module.

REN: ≤ 4.0 per port
Disconnect signal: 900 ms (T/R short for answering machines, G3 fax,

etc.)

Switchhook flash detection: 300–1200 ms
Capacity: 16 T/R extensions on 2-way voice transmission path with support

for telephones with message-waiting LEDs; 4 TTRs

: 40-VDC, 600-ohm battery source

Power
Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on -48

VDC; a ring generator must be installed in the power supply module of each
carrier that has an 016 module.

REN: >=4.0 per port
Disconnect signal: 900 ms (T/R short for answering machines, G3 fax,

etc.)

Switchhook flash detection: 300–1200 ms
Capacity: 24 trunks for voice and analog data or 23 trunks for voice and

data with 1 channel used for signaling
Mode: Multiplexes 24 or 23 trunks into 1 facility and demultiplexes 1 facility
into 23 or 24 trunks

Speed: Up to 64 kbps
Signaling: DS1 over 4-wire; T1 uses robbed-bit or common-channel, PRI

uses 23 B + D

Capacity: Eight modular jacks each supporting one Digital Subscriber Line
Mode: National ISDN 1
Speed: Up to 64 kbps
Signaling: ISDN Basic Rate 2B+D
Capacity: 4 trunks, 4 TTRS, 1 PFT telephone
Signaling: Loop-start

Capacity: 4 tie lines
Method of completion: Automatic start, immediate-start, wink-start, or

delay-dial-start

Signaling: E&M type 1S, type 1C, type 5
Capacity: 4 trunks, 4 TTRs, 1 PFT telephone

Signaling: Loop-start or ground-start, optioned per port

69

Control Unit Modules (

Module Trunk Type Extension Type

*

408

Loop-start Analog multiline telephone; Call

continued

)

Management System; PFT telephone

408 GS/LS Loop-start or

408 GS/LS-MLX Loop-start or

†

800

800 DID Direct Inward

800 GS/LS Loop-start or

800 GS/LS-ID Loop-start or

*

Although these MERLIN II modules are supported, the 400 GS/LS, the

408 GS/LS, and the 408 GS/LS-MLX are the recommended modules.

†

Although this MERLIN II module is supported, the 800 GS/LS is the

recommended module.

ground-start

ground-start

Loop-start PFT telephone

Dialing

ground-start

ground-start

Analog multiline telephone; Call
Management System; PFT telephone

MLX telephone; digital data device (such
as ISDN Terminal Adapter)

CTI link connected to Passageway
Telephony services for NetWare

N/A

PFT telephone; button needed for
ground-start PFT

Calling number identification on MLX
display telephones. Calling number
identification is not available on
ground-start trunks

70

Specifications

Capacity: 4 trunks, 8 extensions, 1 PFT telephone
Extension signaling: Analog multiline telephone (40 kbps)
Trunk signaling: Loop-start trunk, analog voice
Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with

analog IROB protectors) only

Capacity: 4 trunks, 8 extensions, 1 PFT telephone
Extension signaling: Analog multiline telephone (40 kbps)
Trunk signaling: Loop-start or ground-start trunk (optional per port); voice
Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with

analog IROB protectors) only

Capacity: 4 trunks, 8 digital extensions, 1 PFT telephone, 1 CTI link
Extension signaling: BRI S/T protocol (two 64-kbps B channels, one 16-

kbps D channel) on a passive bus
Trunk signaling: Loop-start or ground-start trunk (optional per port), analog
voice
Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with
MLX IROB protectors) only

Capacity: 8 trunks, 2 PFT telephones
Signaling: Loop-start

Capacity: 8 trunks, 2 TTRs
Transmission: Incoming calls only; 2-way (1-pair) fixed impedance to DID

trunks; no outgoing calls
Signaling: Loop-reverse battery; wink-start or immediate-start; accepts
touch-tone dialing

Capacity: 8 trunks, 2 PFT telephones
Signaling: Loop-start or ground-start

Capacity: 8 lines/trunks, 2 PFT telephones, 2 TTRs
Signaling: Loop-start or ground-start
Protocol: Requires calling number identification service from central office

71

Adjunct Summary

Equipment
Type Specifications

*

Alerts (AC)

■

Any audible or visual alert that
operates on 20–30 Hz ringing

signals

■

Associated with a specific
extension (supplemental alert)
or works on a programmed
trunk port (external alert)

Alerts (DC)

■

Any audible or visual alert that
operates on 48-VDC ringing
signals

■

Associated with a specific
extension (supplemental alert)
or works on a programmed
trunk port (external alert)

Answer/
record
machine

*

■ Industry-standard machine

■

Low ringer equivalence (less
than 0.15 or ≤ 4.0
for T/R port)

■

Ability to recognize 600-ms
disconnect signal or other
means of automatic
disconnect (such as voice
reset disconnect timer, fixed
recording time)

*

Cannot be connected to a QCC.

†

latest 012 T/R Module (517H13)

†

total REN

Lucent
Technologies
Products

External

Ringer—Loud

External Ringer

Alert bell
Alert horn
Alert strobe
Alert chime
Alert deluxe horn
Alert switch

Model 1300

answering
machine

Model 1531

Remote Answering
System telephone

72

Interface

LS or
GS/LS T/R MFM GPA SAA

Line/
Trunk
Jack

012/016
Extension
Jack

äää

MLX
Extension
Jack

Analog
Extension
Jack

Analog
Extension
Jack

†

ä

äää

†

Requires Universal Paging Access Module (UPAM) to provide 48 VDC.

ää

73

Adjunct Summary (

continued

)

Equipment

*

Specifications

■

Must have touch-tone dialing
capability when connected via
MFM; rotary or touch-tone

Type

Cordless
Telephone

dialing can be used on T/R
port.

■

Single line

Credit Card
Verification
Terminal*

■

Must have touch-tone dialing
capability when connected via
MFM; rotary or touch-tone
dialing can be used on T/R
port

Dial Dictation*

■

A device that requires contact
closure can be used on
LS/GS line jack only with
UPAM

Direct Station
Selector

■

A maximum of 2 DSSs can be
connected to an operator
console.

■

A 329A power unit must be
added to an operator console
having 2 DSSs.

■

Connects to DSS jack on
operator console

*

Cannot be connected to a QCC.

Lucent
Technologies
Products

5650 Cordless

Telephone

5481 Cordless

Telephone

5552 Cordless

Telephone

N/A

N/A

Direct Station
Selector (DSS)

74

Interface

LS or
GS/LS T/R MFM GPA SAA

Line/
Trunk
Jack

012/016
Extension
Jack

MLX
Extension
Jack

Analog
Extension
Jack

Analog
Extension
Jack

äää

ää

ääää

75

Adjunct Summary (

continued

)

Equipment
Type Specifications

Fax

*

■

Must have touch-tone dialing
capability when connected via
MFM; rotary or touch tone
dialing can be used on T/R
port.

■

Industry-standard analog
interface.

Group Calling
Delay
Announcement*

■

Industry-standard
announcement device

■

Must provide automatic
disconnect

■

Each calling group can have
its own announcement
(maximum 32).

■

A device can provide delay
announcement for more than
one group.

Hands-Free Unit■For use with analog multiline

telephones

■

Connects directly to
telephone

Headset for

N/A Starset
analog multiline
telephone

*

Cannot be connected to a QCC.

Lucent
Technologies
Products

Model 1330

Answering
Machine

Digital
Announcement Unit

5202A

Mirage
Supra
Supra NC

76

Interface

LS or
GS/LS T/R MFM GPA SAA

Line/
Trunk
Jack

012/016
Extension
Jack

MLX
Extension
Jack

Analog
Extension
Jack

Analog
Extension
Jack

ä

can also use

008 OPT

Extension

Jack

ä

äää

77

Adjunct Summary (

continued

)

Equipment
Type Specification

Headset for MLX

N/A Starset
telephone

Headset Adapter■Connects directly to

telephone OTHER jack.

Loudspeaker
Paging

■

External paging system using
DTMF signaling connected to
LS or GS line jack

■

CPE paging systems require
an interface unit; if CPE has
2-wire input, the PagePal
interface (5335-700) can be
used.

Message Waiting
Indicator

Modem

■ For single-line telephones

■

Connects directly to telephone

■

If the modem supports touch­tone dialing via the associated
data terminal, the keyboard
can be used for dialing.

■

If the modem does not
support touch-tone dialing, an
associated basic (single-line)
telephone can be used for
dialing.

Lucent
Technologies
Products

Mirage
Supra
Supra NC

PagePac Plus

Amplicenters D20,

D100, D300

PagePac Plus

Controller
PagePac 6
PagePac 6 Plus

Z34A (PEC 3 1032)

78

Interface

LS or
GS/LS T/R MFM GPA SAA

Line/
Trunk
Jack

ä

012/016
Extension
Jack

MLX
Extension
Jack

Analog
Extension
Jack

Analog
Extension
Jack

*

ä

*

For 2224G Modem only.

äää

79

Adjunct Summary (

continued

)

Equipment
Type Specifications

*

■

Music-on-Hold

Any FCC-registered 8-ohm
music source or recorded

Technologies
Products

Magic on Hold

announcement device

Lucent

Speakerphone

■

Connect directly to telephone

■

For single-line telephones
only

†

4A

(PEC 3120-02W)
203A

(PEC 3131-008)

SMDR Printer

■

Connects to upper RS-232-C
jack on processor module

■

Must be located within 50 feet

475 Printer
476 Printer
572 Printer

(15 m) of control unit or use
ADU to extend distance

*

If you use equipment that rebroadcasts music or other copyrighted

materials, you may be required to obtain a copyright license from and
pay license fees to a third party such as the American Society of
Composers, Artists, and Producers (ASCAP) or Broadcast Music
Incorporated (BMI). Or you can purchase a Magic on Hold system,
which does not require you to obtain such a license, from Lucent
Technologies or an authorized dealer.

†

Requires 2500SM telephone.

80

Interface

LS or
GS/LS T/R MFM GPA SAA

Line/
Trunk
Jack

ä

*

Music Coupler required (PEC 61398).

†

As of Release 4.0

012/016
Extension
Jack

MLX
Extension
Jack

Analog
Extension
Jack

Analog
Extension
Jack

*

†

ä

81

Power Supply Unit Load Requirements

Unit Load Calculation Rules

Mode

Hybrid/PBX,

Modules Calculation

*

6

Not required
Modified Key,
or
Behind Switch

Installed

Square Key

4 or fewer†Not required
or
Behind Switch

*

The 391A1 and 391A2 power supply units generally support 6 modules

of any type in Hybrid/PBX mode. However, if all 6 carrier slots meet the
following conditions, the unit load total may exceed 54 and auxiliary
power may be required:

■

Only MLX or analog multiline station modules are installed.

■

More than 45 MLX-20L or 34-button analog multiline telephones are
installed.

The 391A3 power supply has a maximum rating of 75 unit loads. Use

this power supply in place of a 391A1 or 391A2 on systems where unit
loads will exceed 54.

Auxiliary Power Units cannot be used with the 391A3 power supply.

†

The 391A1 power supply unit generally supports 4 modules of any type

in Square Key mode.

82

Power Supply Unit Load Requirements

continued

(

Unit Load Calculation Rules (

)

continued

)

Mode

Square Key or
Behind Switch

Installed
Modules Calculation

5 or more

■

Use the “Unit Load Rating of
System Modules” table and
instructions below to
determine the estimated unit
loads (ULs):
—If the ULs < 75 and the

391A3 power supply is
used, then no calculation
is required. If a 391A1 or
391A2 power supply is
used and the ULs > 54,
then an auxiliary power
supply is needed or
replace the power supply
with a 391A3.

—If ULs > 75, reconfigure the

system so that the total
ULs do not exceed 75 per
carrier.

83

Power Supply Unit Load Requirements

continued

(

Unit Load Rating of System Modules

)

Module Unit Load Module Unit Load

008 12.0 408 GS/LS 12.0
008 MLX 13.5 408 GS/LS-MLX 12.0
008 OPT 8.0 408 (LS) 12.0
012 T/R 7.2

†

800 GS/LS 0.0
016 T/R 12.8 800 GS/LS-ID 0.0
100D (DS1) 0.0 800 (LS)

*

0.0
400 GS/LS/TTR 0.0 800 DID 8.0
400 (LS)* 0.0 800 NI-BRI 0.0
400EM 8.0 Processor 0.0

†

012 modules older than 517H13 may have a unit load up to 8.4.

*

This is a MERLIN II loop-start-only module that can be used in the

MERLIN LEGEND Communications System.

84

Power Supply Unit Load Requirements (

Unit Load Rating of System Trunks, Telephones, and Adjuncts

continued

)

Network Access Trunks

*

Unit Load

DID 1.0
DS1 0.0
GS/LS 0.0
Tie 1.4

Telephones

MLX-5, MLX-5D .9
MLX-10, MLX-10D, and MLX-10DP 1.2
MLX-16DP 1.5
MLX-28D 1.7
MLX-20L 1.6
BIS-10 1.1
BIS-22 and BIS-22D 1.3
BIS-34 and BIS-34D 1.5
MLC-5 0.0
MDC 9000 0.0
MDW 9000 0.0
5-Button 0.8
10-Button Basic 1.1
10-Button HFAI 1.2
34-Button Basic 1.1
34-Button DLX 1.7
34-Button BIS 1.4
34-Button BIS/DIS 1.4
Single-line telephone 0.7

Optional Equipment

EICON board (CTI link interface in NetWare server) 0.0
DSS console
MFM

†

‡

0.9

1.3
General Purpose Adapter 1.0
Hands Free Unit 1.0
Headset adapter 1.0

*

Unit loads are computed per trunk.

†

Up to two DSS consoles (one DSS per MLX-28D or MLX-20L) can be

powered from each control unit carrier. For example, a 3-carrier system
can have 6 system operator positions, each with one DSS powered from
the control unit.

‡

The MFM is powered by an individual wall power unit located at the

station.

85

System Feature Availability by Operating Mode

Mode

Feature PBX Key

Account Code Entry
Authorization Codes
Automatic Maintenance Busy
Automatic Route Selection
Callback
Calling Restrictions
Coverage
Coverage VMS Off
CTI Link
Delayed Ring interval
Direct Inward Dialing
Direct-Line Console options
Direct Voice Mail
Directory
Extension Status
Forced Account Code Entry
Group Calling
Headset Status
Hold disconnect
Inside dial tone
Labeling
Language selection
Loudspeaker Paging
Microphone Disable
Night Service

äää
äää
äää
ä
äää
äää
äää
äää
ä
äää
ä
äää
ää
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää

Behind

Switch

86

System Feature Availability
by Operating Mode (

continued

)

Mode

Feature PBX Key

Paging groups
Park
Pickup groups
Pools (trunk groups)
Queued Call Console options
Recall interval
Reminder Cancel
Remote Access
Remote Call Forward
Station Message Detail Recording
System Numbering
System Restart
System Speed Dial
Toll Type
Touch-tone or rotary signaling
Transfer options
Voice Announce to Busy

äää
äää
äää
ä
ä
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää
äää

Behind

Switch

87

K Key mode
P Hybrid/PBX mode
B Behind Switch mode

Telephone and Operator Console Features

Feature

Code

Account Code Entry *82 82 +

Program

§

Alarm

*759

Authorization Code *80 80+
Auto Answer All *754
Auto Answer Intercom *753
Auto Dial

*22

Inside (ext., group, zone)
Outside

+ ext. no.

*21

+ tel. no.

Automatic Line Selection

Enter
Exit

Barge-ln*

§

*14
**14

*58

Callback

Automatic

On

Off
Selective
Cancel selective

*

Centralized telephone programming only.

§

System operator-only feature.

*12
**12
*55 55

*55(single-line sets only)

Feature

Code

code

code

88

MLX-

5D, 10D

KPB KPB KPB KP KPB KPB

KPB KPB KPB KP KPB KPB

KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB
KPB KPB KPB KP KPB KPB

†

Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

MLX-

16DP,28D

KPB KPB KPB

MLX-

20L

Single-

Line

MLX­5, -10

Analog

Multiline

KPB
KPB

†

89

Telephone and Operator Console
Features, (

continued

)

Feature

Program

Code

Feature

Code

Call Waiting

On
Off
Call Waiting Pickup

Camp-On
Conference

*11
**11

87
*57 57
*772 772

Coverage

Receiver buttons

*42

Group
Primary
Secondary

+ ext. no.

*40

+ ext. no.

*41

+ ext. no.

Sender buttons

Cover inside & outside calls
Cover outside calls only
Coverage Off

Coverage VMS Off

Data Status

*48
**48
*49
*46

*83

+ ext. no.

Direct Voice Mail *56 56+
Directory

System Directory
Extension Directory

Personal Directory
Do Not Disturb
Drop

(system programming)
(display only)
(display only)

*47
*773 773

ext. no.

90

MLX-

5D, 10D

KPB KPB KPB KPB KPB KPB

MLX-

16DP,28D

MLX-

20L

Single-

Line

MLX­5, -10

Multiline

Analog

†

KPB

B

KPB KPB KPB

KPB

KP KP KP KP KP KP

KPB
KPB

KPB

B

†

Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

KPB KPB KPB KPB

BB BB

KPB KPB

KPB
KPB
KPB
KPB

KPB KPB KPB KPB

KPB
KPB

KPB KPB KPB KPB

BB BB

KPB
KPB
KPB

91

Telephone and Operator Console
Features, (

continued

)

Feature

Extension Status

Direct-Line Console

§

Status Off
Status 1
Status 2

Telephones

(rooms or agents)
Status Off
Status 1

Status 2
Feature button
Forward and Follow Me

Activate

Forward (inside)

Remote Call Forward

Follow Me

Cancel

At originating extension

At destination extension

Cancel one
Cancel all

Group Calling

In-Queue Alarm button

Calling group supervisor

Enter supervisor mode

Exit supervisor mode

Available (ES Status 2)

Unavailable (ES Status Off)

Calling group members

Sign in (Available)

Sign out (Unavailable)

After-call work state

(CMS only)

§

§

Program

Code

*760
*761
*762

*45
*44

*20

*33
*33

*22

+ calling

group ext. no.

*762
*760

*44

*45

Feature

Code

760 +
761 +
762 +

*44
45
44

33 +
33 +
34 +

33 +

*34 +
*34*

32 +
32 +
762 +
760 +

44
*44
45

DSS button
DSS button
DSS button

ext. no.
tot. no.

+

#

ext. no.

own ext. no.

ext no.

Hold
Drop

DSS button
DSS button

§

System operator-only feature.

92

MLX-

5D, 10D

MLX-

16DP,28D

MLX-

20L

Single-

Line

MLX­5, -10

Analog

Multiline

†

KPB

KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB

KPB

KPB KPB KPB KPB KPB KPB

KPB KPB

KPB

KPB KPB

†

Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

93

Telephone and Operator Console
Features, (

continued

)

Feature

Code

Group Page Auto Dial button *22 +

ext. no.

Headset

Program

Auto Answer

*

Hang Up
Mute (Headset/Handset)
Status

*780
*781
*783
*782

Hold
Hold Release

Intercom buttons

Assign buttons*

ICOM (Default Ring)

ICOM Originate Only

*16
*18

Change type

Ring

Voice

**19
*19

Language

English
French
Spanish

Last Number Dial

*84 84

Messaging

Leave Message

After calling

*25

Without calling

Cancel message left

Message LED off
Posted Message
Send/Remove Message

*54
*751

§

*38

group

Feature

Code

771
**

790
791
792

25
53 +

ext. no.

*53 +
54

38 +

ext. no.

ext. no.

*

Centralized telephone programming only.

§

System operator-only feature.

94

MLX-

5D, 10D

MLX-

16DP,28D

MLX-

20L

Single-

Line

MLX-

5, -10

Multiline

KPB KPB KPB KPB KPB

KPB KPB KPB KPB

Analog

†

B
B

K B K B K B

B
B

B
BB

B
B

K B K B

K B
K B

KPB KPB KPB KPB

KPB KPB KPB K P KPB KPB

KPB
KPB
KPB
KPB
KPB

†

Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

KPB
KPB
KPB
KPB
KPB
KPB

KPB
KPB
KPB
KPB
KPB
KPB

KPB
KPB
KPB

KPB
KPB
KPB
KPB
KPB

B
B

KPB
KPB
KPB
KPB
KPB
KPB

95

Telephone and Operator Console
Features, (

continued

)

Feature

Program

Code

Feature

Code

Messaging (continued)

Receiving messages

Delete Message
Next Message
Return Call
Scroll

Night Service

‡

‡

§

‡

‡

*26
*28
*27
*29

*39 39

26
28
27
29

Notify

*757 +

ext. no

Send

Receive
Park
Park Zone Auto Dial

§

*758 +
*86
*22 +

Personal Speed Dial # + (01-24) + *21

+

Personalized Ringing

*32 +

ext. no.

Park Zone

tel no.

+ #

ring

(1-8)

.

01-24

Pickup

General use

Specific line or ext.

Group
Position Busy

§

*9
*9 +
*88

*750

line no./ext.

9 +

line no./ext.

88

Privacy

On

Off
Recall

‡

Display telephones only. Programming and feature codes are used with

analog multiline telephones only; MLX telephones use display.

§

System operator-only feature.

*31 31

*31

*775 775

96