Lucent Technologies Merlin Communications System User Manual

Lucent Technologies
Bell Labs Innovations
MERLIN
COMMUNICATIONS SYSTEM
USER’S GUIDE FOR BASIC TOUCH-TONE AND ROTARY TELEPHONES
The
MERLIN™
the versatility and efficiency of your basic Touch-Tone or rotary telephone. Your telephone is now connected to a technologically advanced control unit that pro­vides special features. You access these features by using dialing codes and switchhook signals, and you communicate with all other MERLIN system users via an intercom network.

GETTING STARTED

Important facts to remember for better performance:

Know the “switchhook” operation

Now that your telephone is part of the MERLIN system, the switchhook does more than just discon­nect calls. It also serves to send special signals to the control unit. These signals allow you to use the con­venient features of the
To send a signal, press the switchhook down firmly as far as it will go and then release it. If you do not press the switchhook long enough, the signal does not work. A longer than necessary press will discon­nect a call.

Know the different dial tones

Intercom and outside dial tones sound different. In­tercom dial tone is what you hear when you first lift the handset to make a call.
communications system enhances
SWITCHHOOK
MERLIN
system.

PLACING CALLS

To Place an Intercom Call

Lift handset (hear intercom dial tone).
Dial intercom number (hear ringing on line).

To Place an Outside Call

If your system is square*:
—Lift handset (hear intercom dial tone). —Dial 88 (hear outside dial tone). —Dial outside number (hear ringing on line).
If your system has Button Access to Line Pools*:
—Lift handset (hear intercom dial tone). —Dial 9 (hear outside dial tone). —Dial outside number (hear ringing on line).
If you don’t know what type of system you are using, see your
*
system administrator.
If your system has Dial Access to Line Pools*:
—Lift handset (hear intercom dial tone). —Dial 9 (hear intercom dial tone). —Dial access code (9 or 890-899; hear out-
side dial tone).
—Dial outside number (hear ringing on line).

To Place an Outside Call on a Personal Line in a Pooled System*

Lift handset (hear intercom dial tone).
Dial 88 (hear outside dial tone).
Dial outside number (hear ringing on line).

ANSWERING CALLS

To Answer Calls

Lift handset.
Begin conversation.

To Answer a Call Ringing at Another Phone (Call Pickup)

(Basic Touch-Tone Telephones Only)
Lift handset (hear intercom dial tone).
Dial * 7.
Dial the intercom number of the ringing phone.

REDIALING NUMBERS AUTOMATICALLY

(Basic Touch-Tone Telephones Only)

To Redial the Last Number You Dialed on a Square System* (Last Number Redial)

Lift handset (hear intercom dial tone).
Dial 88 (hear outside dial tone).
Dial #24 (hear ringing on line).

To Redial the Last Number You Dialed on a Pooled System* (Last Number Redial)

Lift handset (hear intercom dial tone).
Dial 9 (hear dial tone).
Dial #24 (hear ringing on line).

To Save an Outside Number for Later Redialing (Saved Number Redial)

Place the outside call (as described in Placing Calls).
Dial #23 immediately (number is now saved).

To Redial a Number You Saved Before on a Square System* (Saved Number Redial)

Lift handset (hear intercom dial tone).
Dial 88 (hear outside dial tone).
Dial #23 (hear ringing on line).

To Redial a Number You Saved Before on a Pooled System* (Saved Number Redial)

Lift handset (hear intercom dial tone).
Dial 9 (hear dial tone).
Dial #23 (hear ringing on line).

PUTTING CALLS ON HOLD

To Hold a Call

Press switchhook down firmly and then release it (hear intercom dial tone).
Lay handset next to telephone.

To Get Back to a Held Call

Press the switchhook down twice (press it firmly and then release it).
Continue conversation.

TRANSFERRING CALLS

To Transfer a Call with Voice Announcement

Press switchhook down firmly and then
release it (hear intercom dial tone — call is now on hold).
Dial intercom number (hear ringing on line).
Announce call when person answers.
Hang up.

MAKING 3-WAY CONFERENCE CALLS

To Place a Conference Call

Place first call.
Announce call. Press switchhook down firmly and then release it (hear intercom dial tone — call is put on hold).
Place second call.
Announce call.
Press switchhook down firmly and then release it (conference is now complete).

To Drop the Last Call From a 3-Way Conference Call

Press switchhook down firmly and then release it (call added last is dropped from conference).

USING YOUR LOUDSPEAKER PAGING SYSTEM

To Use Your Business’ Loudspeaker Paging System to Make an Announcement

Lift handset (hear intercom dial tone).
Dial Loudspeaker Page code (80 for all zones, 81-83 for individual zones).
Make your announcement.
AT&T
MERLIN is a trademark of AT&T
© Copyright 1985 AT&T. Printed in U.S.A.
999-503-137 IS
Issue 3
October 1985

INTERCOM NUMBERS

INTERCOM PERSON
NUMBER OR LOCATION
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44
INTERCOM NUMBERS
INTERCOM
NUMBER
45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79
PERSON
OR LOCATION
Loading...