Lucent Technologies Merlin User Manual
®
Lucent Technologies
Bell Labs Innovations
MERLIN
PIus
COMMUNICATIONS SYSTEM
Release 2
User’s Guide
999-500-148
Issue 1
August 1988
© 1988 AT&T
All Rights Reserved
Printed in U.S.A.
NOTICE
The information in this document is subject to change without notice. Lucent Technologies assumes no
responsibility for any errors that may appear in this document.
MERLIN is a registered trademark of Lucent Technologies.
To order copies of this document, call the Lucent Technologies Customer Information Center, 1-888-582-3688
and include the document number 999-500-148 with your order.
Intellectual property related to this product (including trademarks) and registered to AT&T Corporation has
been transferred to Lucent Technologies Incorporated,
Any references within this text to American Telephone and Telegraph Corporation or AT&T should be
interpreted as references to Lucent Technologies Incorporated. The exception is cross references to books
published prior to December 31, 1996, which retain their original AT&T titles.
999-500-148
Issue 1
August 1988
Lucent Technologies
wide range of public and private networks, communication systems and software, consumer and business
telephone systems, and microelectronic components. The world-renowned Bell Laboratories is the research
and development arm for the company.
– formed as a result of AT&T’s planned restructuring
– designs, builds, and delivers a
Introduction 2
Programming Ringing Options 3
Features on a BIS-34D Voice Terminal
with Display 4
Placing Outside Calls 6
Answering Your Calls 10
Handling Calls with the Hold and
Transfer Features
14
Placing
Setting
Intercom Calls
Up a Conference Call
Using the Speakerphone and
Using Privacy Features
Paging
Using a
Template 21
16
17
Speaker 18
19
20
1
About This Guide
This guide shows how to use various features of your
MERLIN Plus system voice terminal, The
System Manual
provides complete
information about
MERLIN Plus
system features and equipment.
Programming
The procedures in this
program features onto
symbols:
T • P
Slide the T/P switch to
voice terminal in programming mode,
→→
(It rings while you’re programming.)
Touch the button to which you’re
Button
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
T • P
Code
assigning the feature.
Dial a number, such as a feature code or
an outside telephone number.
Slide the T/P switch to the center
position to return to regular call-handling
←←
mode.
guide that
buttons use the following
show you how to
P
to put your
What the Lights Indicate
Lights next to the buttons on your voice terminal show
the status of lines, features, and other people’s voice
terminals.
●
Next to a Line Button:
you lift your handset,
or on Exclusive Hold.
in on this line.
Faster flashing green
call on hold. Fastest flashing green = a call you’ve put
on hold.
●
Next to a Feature Button:
activated. Light off =
●
Next to a Direct Extension Dialing (DXD)/Call
Forwarding (CF) Button:
normal mode. Green light on = DXD mode. Red light
on = CF mode. Flashing red light = CF problem, call
administrator.
Flashing green light
administrator.
●
Next to a Remote Line Access (RLA) or System Answer
(SA) Button:
Flashing green
Steady green on
= problem with feature, call
administrator.
●
Next to an Auto Intercom Button: Steady green = the
voice terminal is busy or the person is using Do Not
Disturb. Flashing green =
to you from this voice terminal.
Red
= you get this line when
Steady green =this line is in use
Flashing green
= a call is coming
= someone else’s
Steady green
= the feature is
the feature is deactivated.
Green and red lights off
=
= DXD problem, call
= the feature is activated.
an intercom call is coming in
2
Decide if incoming calls should ring at your voice
terminal, how the ring should sound, and how loud it
should be.
Ringing Options
You can set your voice terminal so that incoming calls
ring right away, after a delay of two rings, or not at all.
Use the delayed ring option if you answer calls for
someone else when they’re not available. Use the no
ring option if someone else normally answers your
incoming calls.
To program:
Touch each line button, then dial the code for the
ringing option you prefer: The codes are *35 (no
ring), *36 (delayed ring), and *37 (immediate ring).
Volume Control
To make the sound of the ringer louder, slide the volume
control lever on the bottom left side of the voice terminal
up (HI). To make it softer, slide the lever down (LO).
Personalized Ringing
You can choose from among eight ringing patterns. To
select one, enter programming mode and touch
Speakerphone
ringing pattern you prefer.
(or
Speaker)
repeatedly until you hear the
3
7
6
8
5
4
3 9
2
1
14
10
11
12
13
Adjust the ringer volume of your voice terminal’s
1
speaker with the volume control.
Use the dial pad to place calls. In programming
2
mode, use it to enter codes and data.
3
Conference, Drop, Transfer,
Use
and
Hold
for
efficient call handling.
Test your voice terminal and program its features by
4
T/P
sliding the
Use line buttons to call people who aren’t connected
5
switch to T (Test) or P (Program),
to your system.
Use the display buttons to operate clock, calendar,
6
timer, and alarm functions.
Adjust the contrast on the display.
7
Use the information on the display as you handle calls
8
and messages and program your voice terminal.
9
Tailor your voice terminal to meet your individual
needs by programming available buttons with custom
features.
10
Adjust the volume of the speakerphone.
11
The Speakerphone feature allows you to have a phone
conversation without using the handset. The
Speakerphone light indicates when the feature is
activated.
12
Touching the Microphone button while you’re on a call
enables you to have a private side conversation with
someone in your office without the caller overhearing
it. The Microphone light indicates when the feature is
activated.
13
HFAI enables you to answer intercom calls hands free.
The HFAI light indicates when the feature is activated.
14
If the Message light is on, call the attendant for your
messages.
* The BIS-34D is the largest of the MERLIN Plus system voice terminals. Other models have buttons, but the features they have are located
in the same positions as on the BIS-34D shown above.
5
You can assign telephone numbers
to buttons or codes
for quick dialing of outside calls. Using a special
password, you can also use company lines to make
outside calls from a remote location.
Outside Auto Dial
You can program telephone numbers onto buttons for
one-touch dialing.
To program:
Label a button and follow the steps below.
T • P
Main
Office
→→ ✱ 90
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
tel. no.
T
• P
←←
Personal Speed Dial
You can assign codes #01 through #24 to telephone
numbers or account numbers you dial often.
To program Personal Speed Dial codes:
T • P
→→
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
#01-#24
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
✱ 90
■ ■ ■
■ ■ ■
■ ■ ■
■ ■ ■
tel. no.
T
• P
←←
To place a call:
1
Touch the Outside Auto Dial button.
2
If someone answers, begin speaking or lift your
handset. If no answer, touch
Speaker)
to disconnect the call.
Speakerphone
(or
To use Personal Speed Dial:
1
Dial the pound sign and code for your model voice
terminal:
– 22-Button Voice Terminal:
Dial the pound sign
and code (#01 through #12).
– 5- and 10-Button Voice Terminals:
Dial the pound
sign and code (#01 through #24).
6
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