Make sure the NVR is connected to the local
network with an Ethernet cable.
Step 2: Get the IP Address
This is how the NVR is accessed from a computer
via a web browser. It is a good idea to write the IP address down. Be sure to get IP address from
the Maintenance section:
Menu > Maintenance >
System Info > Network
Step 3: Go to the IP Address
Type the IP address of the NVR into a web
browser (IE, Chrome, Firefox, and Safari).
Video Player: Platinum Player
IP Scanner: SADP
Mac Plugin: Mac Web Component
Firmware & Tools: Platinum Downloads
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Getting the IP Address
Be sure to get the NVR online and configured
before using the web client. The NVRs now
have DHCP turned on by default since
firmware version 140404 (2014 April 4th).
Go to:
Menu > Maintenance >
System Info > Network
Basic NVR Setup
Quickly Adding the Cameras
Cameras connected to the built-in PoE switch
are added automatically. Cameras connected
to an external PoE switch are still easy to
add. The fastest way to add these cameras is
from the main tool bar.
Click: “Add IP Camera (Auto)”
All cameras connected to the External PoE
switch will be given IP numbers and added.
Arranging Cameras (optional)
There are actually two way to arrange
cameras, but only one will affect the web
client. Initially, cameras (on an external PoE
switch) are arranged in the order they are
added. The cameras can be removed and
added back:
Menu > Camera > Camera
The NVR’s IP Address
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Trash Can = delete Triangle (!) = error
Circle (+) = add Circle () = play
For the NVR monitor (only) way:
Menu > Configure > Live View > View
Web Client Setup
Once you have the IP address of the NVR, type it into a web browser.
Internet Explorer (Microsoft)
Chrome (Google)
Firefox (Mozilla)
Then a login screen should appear:
Install/Update Plugin
The web client will then ask you to install a plugin:
“Please click here to download and install the plug-in. Close the
browser when installing the plug-in.”
(The second part only applies to updating the plugin. First time
installations can leave the browser running.)
Click that link to download the plugin installer.
Run that installer to actually install the plugin.
For IE and Chrome, refresh the page to use the plugin. If that fails, or if
Firefox is used, then quit and reopen the program. For plugin
upgrades, be sure the browser is closed.
Enter the username and password and click [Login].
Defaults: username = admin
password = 12345
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Click “Start All Live View” to show the cameras.
Install the Plugin on a Mac
Installing the web component on a Mac can be disorienting for a
Windows user. There are some differences.
Here is an outline of the steps to follow:
1. Check the Mac/Safari Version
2. Download the Plugin Installer for Mac
3. Enable “Anywhere” Program Installation
4. Run the Plugin Installer
5. Disable “Anywhere” Program Installation
6. Quit Safari
7. Open Safari
8. Enter the NVR's IP address
9. Login to the NVR
10. Allow the Plugin
11. Turn on the Cameras
Step 1: Check the Mac/Safari Version
Mac OS X version 10.9.x and up recommended. Safari 6.x and up
recommended. Please keep your browser up-to-date for security.
In tests, the web component was used with Mac OS X version 10.7.5
and Safari version 6.1.1 (on a Mac Mini).
Step 2: Download the Plugin Installer for Mac
You can download the plugin directly, or find it at the bottom of the
Platinum Downloadpage. It will be called: “Web Component for Mac”
Step 3: Enable “Anywhere” Program Installation
Apple Menu > System Preferences… > Security and Privacy
Click the lock icon to allow changes to the settings.
A password will likely be required.
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Then change the settings to allow software from “Anywhere”.
Step 4: Run the Plugin Installer
Click the download icon on the Safari toolbar.
Double click on the text “WebComponents.pkg”.
This will open the Web Component installer.
Click [Continue] and follow through with the installer. The installer will
just tell you where the files will be installed and ask for a password.
Step 5: Disable “Anywhere” Program Installation
Go back to the “Security and Privacy” settings in Step 3 and switch
“Anywhere” back to “Mac App Store and identified developers”.
Apple Menu > System Preferences… > Security and Privacy
Remember to click the lock icon to make changes. A password will be
required.
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Step 6: Quit Safari
Be sure to quit and reopen
Safari. The plugin is only loaded
when the program is first run.
(Alternatively, reboot the
computer.)
Step 7: Open Safari
Be sure to test with Safari. Chrome should work as well.
The recent version of Firefox is an overhaul and may have
problems.
Step 8: Enter the NVR's IP Address
Step 10: Allow the Plugin
Click “Plug-in blocked for this website” and then [Trust].
Step 9: Login to the NVR
Default Credentials
Username: admin
Password: 12345
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Step 11: Turn on the Cameras
Click “Start All Live View” to show the cameras.
Port Forwarding
Port Forwarding
To allow remote access to the DVR/NVR, port forwarding must be
configured on the router.
The Ideal Way to Network the DVR for Port Forwarding
You will need:
A PC connected to the same router as the NVR/DVR
The IP addresses of the NVR/DVR and Router (a.k.a. Gateway)
The username and password for the router.
Step 1: Enter the IP address of the DVR/NVR into a web browser. This
should bring up the device’s web client, confirming that the
device is connected to the network.
Step 2: Enter the routers IP address into a web browser. When
prompted, enter the router’s user name and password.
Step 3: Go the port forwarding section of the router. Forward the
ports 80, 8000, & 8554 to the IP address of the NVR/DVR.
Step 4: Test the ports with canyouseeme.org to ensure that port
forwarding was successful. This also will show the outside
address of the router.
Please see the router’s manual or the following examples for
port forwarding configuration details.
CanYouSeeMe.org
http://www.canyouseeme.org/
How It Works
Port forwarding works a lot like USPS mail forwarding. With mail
forwarding, you tell the post office to forward your mail to another
address. With port forwarding, you tell the router to forward
information to another device, in this case an NVR or DVR.
A router is a network device with at least two IP addresses. Its job is to
connect two or more networks together. For an internet
router/modem, the two networks are the internet and the local
network. When you use port forwarding, you are really using the
outside (WAN/internet) address of the router; the router seamlessly
connects you to the NVR/DVR.
Port forwarding must be configured on the internet router. Any
connecting routers must also be configured. If something happens to
one of these devices, remote access is lost.
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In this example, a newer Linksys router is
being configured. An example address of
“192.168.1.222” is being used. The settings
are under:
Security >
Apps and Gaming >
Single Port Forwarding
Ports to Forward: 80(web/HTTP)
8000 (server/app)
8554 (video/RTSP)
Please note that each router is different.
Even the same manufacturer may use
different interfaces. Please see the router’s
manual for details. Often the manuals can
be found on the manufactures website.
Router Support Sites:
LinksysBelkin
D-LinkVerizon
Port Forwarding may also be called
“Applications and Games,” “Pin Holes,”
“Virtual Servers,” etc.
Common default username/passwords:
admin/password
admin/admin
admin (blank password)
Port Fwd. Ex. 1 (Newer Linksys)
Practice Router Simulator
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In this example, an older Linksys router is
being configured. An example address of
“192.168.1.222” is being used. Port
forwarding is under:
Applications & Games >
Port Range Forwarding
Ports to Forward: 80(web/HTTP)
8000 (server/app)
8554 (video/RTSP)
Please note that each router is different.
Even the same manufacturer may use
different interfaces. Please see the router’s
manual for details. Often the manuals can
be found on the manufactures website.
Router Support Sites:
LinksysBelkin
D-LinkVerizon
Port Forwarding may also be called
“Applications and Games,” “Pin Holes,”
“Virtual Servers,” etc.
Common default username/passwords:
admin/password
admin/admin
admin (blank password)
Port Fwd. Ex. 2 (Older Linksys)
Practice Router Simulator
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